ContinuumGlobal jobs - 2,705 jobs

Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. Vice President, 3PL Business Development The PCA Group of companies is looking for a dynamic 3PL Vice President, Business Development whois highly driven and results-oriented, with a proven track record of acquiring new business within the third-party logistics (3PL) sector. This key role is focused on identifying, securing, and managing new client relationships, with a specific emphasis on expanding our 3PL business footprint. The ideal candidate will have at least 10 years of experience in logistics, supply chain management, and business development within the 3PL space, with a demonstrated ability to lead aggressive growth strategies and contribute directly to revenue generation. The 3PL Vice President, Business Development will be tasked with expanding our 3PL business portfolio, identifying and capitalizing on new market opportunities, and delivering exceptional service to prospective clients. This role requires an individual with a deep understanding of logistics operations, strong negotiation skills, and an unwavering passion for business growth. Key Responsibilities: New Business Acquisition: Lead the charge in identifying, targeting, and securing new 3PL accounts. Develop and execute effective sales strategies to grow the company's client base and expand market share within the logistics and supply chain industry. Client Relationship Management: Build and maintain strong, long-term relationships with prospective and existing clients. Understand client needs, tailor logistics solutions, and ensure the delivery of high-quality service that meets or exceeds client expectations. Market Research and Analysis: Continuously monitor industry trends, competitor activity, and market conditions. Use insights to identify opportunities for growth and inform strategic business decisions. Sales Leadership: Lead and manage a high-performance team focused on business development. Provide guidance, training, and support to junior team members to meet and exceed sales targets. Proposal and Contract Management: Oversee the preparation of proposals, RFPs (Request for Proposals), and RFQs (Request for Quotations). Negotiate pricing, contract terms, and service level agreements (SLAs) to ensure mutually beneficial outcomes. Sales Funnel Management: Manage the entire sales cycle, from initial prospecting through closing. Maintain a robust sales pipeline and provide regular reporting to senior leadership on progress and key performance metrics. Cross-Functional Collaboration: Collaborate with internal operations, finance, and customer service teams to ensure seamless transition and implementation of new client contracts. Ensure customer onboarding and account setup are completed efficiently and on time. Aggressive Growth Mindset: Actively pursue opportunities to accelerate business growth by targeting untapped market segments, fostering innovation in logistics solutions, and leveraging new technologies to enhance operational efficiency. Performance Tracking and Reporting: Track and report on business development KPIs (key performance indicators). Continuously evaluate and improve performance to meet or exceed targets. Required Education and Competencies: Education: Bachelor's degree in business administration, Supply Chain Management, Logistics, or a related field. A master's degree or MBA is a plus. Proficient in CRM systems (e.g., Salesforce), MS Office Suite, and logistics management software. Familiarity with industry technologies and tools is a plus. Salary commensurate with experience ($125,000.00 to $150,000.00) This role is IN-HOUSE Monday-Friday 9a-6p. RONKONKOMA NY PTO 401(k) with company match after 1 year Medical, Dental, Vision available on the first of the month after 60 days Equal Employment Opportunity Statement We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. The PCA Group of Companies recognizes and values the benefits of a diverse workforce. #J-18808-Ljbffr

A global trading firm is seeking a Principal Machine Learning Engineer to build end-to-end ML infrastructure. You'll leverage 8+ years of experience to influence architecture and best practices. Collaborate with quant researchers and technologists to deploy ML models at scale. This role offers a substantial base salary of $200,000 - $250,000, real investment in technology, and direct impact on trading decisions across global markets. #J-18808-Ljbffr

One of our clients, a well-established and rapidly expanding property management organization, is seeking an experienced Service Manager to oversee maintenance operations across multiple residential communities. This role is ideal for a hands-on leader who excels in team development, problem-solving, and driving efficient, high-quality service. In this position, you will guide a service team responsible for ensuring communities remain safe, well-maintained, and resident-ready. You'll collaborate closely with on-site staff and leadership, focusing on strong communication, proactive planning, and continuous improvement to enhance overall resident satisfaction. Key Responsibilities Lead and supervise a service team to ensure consistent, high-quality operations. Train, mentor, and develop staff to complete work safely, accurately, and efficiently. Oversee daily maintenance activities, monitor performance, and provide ongoing coaching. Manage preventive maintenance programs, repairs, and service requests across multiple sites. Ensure all properties meet safety guidelines and regulatory requirements. Respond to escalated maintenance issues with professionalism and urgency. Support capital improvement projects and property upgrades as needed. Work closely with community teams to maintain strong service standards. Contribute to resident-focused initiatives that improve satisfaction and retention. Maintain accurate documentation of work orders, service requests, and project outcomes. Build a high-performing, accountable, and collaborative team culture. Qualifications High school diploma or equivalent required; Bachelor's degree in a related field preferred. 3+ years of experience supervising maintenance, facilities, or service teams (residential or commercial). Strong knowledge of building systems, preventive maintenance, and safety regulations. Proven leadership, communication, and organizational skills. Ability to resolve escalated issues and operational challenges effectively. Proficiency with work order systems and basic computer applications.

A leading custom framing company in New York is seeking a Retail Part Time Design Consultant. In this role, you will provide exceptional customer service, assist in training team members, and operate within a creative environment. Ideal candidates are engaging, adaptable, and have a passion for design. This position offers flexible scheduling and various employee benefits including paid time off and discounts. #J-18808-Ljbffr

As the leading data and evaluation partner for frontier AI companies, Scale plays an integral role in understanding the capabilities and safeguarding AI models and systems. Building on this expertise, Scale has launched a new team, the Scale AI Security and Policy Research Lab, to bridge the gap between AI researchers and global policymakers to make informed, scientific decisions about AI risks and capabilities. Scale is seeking a highly experienced, thoughtful, and mission-driven research lead to drive this team's research priorities to tackle the hardest problems in agent robustness, AI control protocols, and AI risk evaluations. Our research team will act as a central hub for generating the data and insights necessary to inform benchmarking and evaluations for AI models and systems, with a focus on how to utilize this research to inform secure, responsible, and innovative AI governance globally. We collaborate broadly across industry, the public sector, and academia and regularly publish our findings. SPRL's research team is shaping the next generation of safety science for frontier AI models and works at the leading edge of frontier risk evaluations, agent robustness, and AI controls. Some of our current research includes: Designing and building harnesses to test AI models and systems (including agents) for dangerous capabilities such as hacking or exploiting security vulnerabilities; Conducting uplift research studies related to potentially dangerous chemical, biological, nuclear, or radiological (CBRN) AI-enabled uplift; Developing AI-assisted evaluation pipelines, where models help critique, grade, and explain outputs related to frontier risk (e.g. RLAIF, model-judging-model); Collaborating with policymakers, engineers, and other researchers to establish standards and benchmarks for AI monitoring and escalation. You will: Lead a team of research scientists and engineers on foundational AI safety and security work in evaluation and robustness. Drive research initiatives on frameworks and benchmarks for frontier AI models, spanning reasoning, coding, multi-modal, and agentic behaviors. Design and advance scalable oversight methods, leveraging model-assisted evaluation, rubric-guided judgments, and recursive oversight. Collaborate with leading research labs across industry and academia. Publish research at top-tier venues and contribute to open-source benchmarking initiatives. Remain deeply engaged with the research community, both understanding trends and setting them. Ideally you'd have: Track record of impactful research in machine learning, especially in generative AI, evaluation, or oversight. Significant experience leading ML research in academia or industry. Strong written and verbal communication skills for cross-functional collaboration. Experience building and mentoring teams of research scientists and engineers. Publications at major ML/AI conferences (e.g. NeurIPS, ICML, ICLR, ACL, EMNLP, CVPR) and/or journals. Our research interviews are crafted to assess candidates' skills in practical ML prototyping and debugging, their grasp of research concepts, and their alignment with our organizational culture. We do not ask LeetCode-style questions. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$239,400-$299,250 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

Scale is a vital part of bringing AI-enabled technologies to the world, from autonomous driving to drones, robots, and large language models. For example, Scale works with the world's top self-driving car and robotics ML teams as well as the largest companies in the generative AI space. As our customer base is growing, you will be on the front lines of our field engineering efforts for our federal AI projects, having the opportunity to meaningfully impact millions of dollars in revenue by working closely with our largest public sector customers and ensuring that they become passionate, lifelong Scale customers. Our Field Engineers ensure customers' experiences with Scale's technology are seamless and optimized to build a successful, long-term partnership. Field Engineers partner closely with Product, Engineering, and Operations to lead existing customers through building production-grade data pipelines. We do this by knowing our customer's use-cases inside and out, and creating the tooling and documentation needed to scalably support their growth. Field Engineers in general are experts on Scale's products and codebase, and have general technical knowledge on web development, using APIs, and working with large volumes of data. Field Engineers are strong relationship builders, great project managers, and always fun to work with. The ideal person is a software engineer generalist who enjoys working with clients directly, taking ambiguous requirements and issues, and quickly designing and building sustainable solutions in close collaboration with the Product and Engineering teams. This role is at the intersection of customer delivery, product, and engineering, giving you a breadth of experience and fully leveraging both sides of your brain. If this sounds like you, we invite you to apply! You will: Implement end-to-end data integrations, syncing customer's data to Scale's platform and back Work closely with our customer's engineering teams to optimize data pipelines, including providing input towards designing API endpoints and input/output schemas Design, develop and maintain playbooks, internal tools, Scale's documentation and SDKs to quickly get customers set up for long-term success Partner with Software Engineers and Operations to remove any technical hurdles customers may face / Debug technical issues impacting delivery and own technical escalations coming from the customer Be accountable for the customer's technical experience throughout their time with Scale Work with AEs and PMs to identify customer-specific feature requests Develop technical domain expertise in areas of Large Language Models, 2D Image Annotation, and working with API integrations Evangelize Scale and interact with customers at major events Have an active TS/SCI clearance Ideally you'd have: Track record of success as a hybrid customer-facing engineer or similar function, wearing multiple hats along the way Prior technical hands-on experience working with clients in a pre or post-sales capacity to realize business goals Prior experience developing with Python and JavaScript, or other modern software languages Strong engineering background preferably in Computer Science, Mathematics, or other quantitative fields Strong project management and interpersonal skills Presentation skills with a high degree of technical credibility when speaking with executives and front-line engineers High level of comfort communicating effectively across internal and external organizations Intellectual curiosity, empathy, and ability to operate with high velocity Nice to haves: Experience in AI Experience working in classified environments Previous experience as a technical go-to-market resource Understanding of DevSecOps principles, including secure software delivery, infrastructure as code, and continuous integration/deployment Hands-on knowledge of container orchestration with Kubernetes and experience with Helm charts for application deployment Experience automating infrastructure and configuration management using Ansible or similar tools Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$190,000-$290,000 USDThe base salary range for this full-time position in the locations of Washington DC, Texas, Colorado is:$170,000-$260,000 USDThe base salary range for this full-time position in the location of Hawaii/St. Louis is:$140,000-$220,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

A leading transportation technology company in Sunnyvale is seeking a backend engineer to build and optimize services for global products. You will design and implement code, collaborate with various teams, and take ownership of your projects. This role requires a computer science degree and expertise in programming languages such as Java or Python. The position offers competitive salary and benefits, including eligibility for bonuses and equity, emphasizing a hybrid work model. #J-18808-Ljbffr

About Scale Scale's mission is to accelerate the development of AI applications. To build the best models, you need the best data-and Scale delivers exactly that. Our Generative AI Platform uses enterprise data to safely customize powerful foundation models, unlocking AI value across industries. The Scale Data Engine provides end-to-end capabilities for data collection, curation, annotation, model evaluation, safety, and optimization. We power many of the world's most advanced LLMs and generative systems through world-class RLHF, data generation, evaluation, and alignment. Leading technology companies (Microsoft, Meta), enterprises (Fox, Accenture), AI innovators (Cohere), and U.S. Government agencies (U.S. Army, U.S. Air Force) trust Scale to deliver the mission-critical data and infrastructure behind their AI initiatives. The Role As Scale continues rapid growth, our Recruiting team is essential to achieving our ambitious technical hiring goals. We're seeking a skilled Technical Recruiterto partner closely with our Engineering and AI organizations, hiring world-class Software Engineers, Applied AI Engineers, and Machine Learning Research Engineers. This is a high-impact role where you will shape hiring strategy, build diverse talent pipelines, and deliver an exceptional candidate experience that reflects Scale's values of excellence, velocity, and innovation. What You'll Do Partner strategically with Engineering and AI leaders to deeply understand their organizations, priorities, and talent needs. Own full-cycle recruiting-from sourcing and outreach to offer negotiation and closing. Build strong, trusted relationships with hiring managers and cross-functional partners. Use data, pipelines, and market insights to influence decisions and continually optimize recruiting processes. Collaborate closely with sourcers and recruiting coordinators to deliver a transparent, consistent, and candidate-first interview experience. Champion inclusive and equitable hiring practices to help build diverse, high-performing teams. Advise hiring teams on interview best practices, talent market trends, and competitive positioning. Serve as a thoughtful problem-solver and trusted coach to candidates and hiring leaders throughout the hiring process. What We're Looking For 4+ years of full-cycle recruiting experience in high-growth or highly technical environments. Proven success hiring software engineering, AI/ML, and/or product talent. Strong analytical capability-comfortable using data and insights to influence leaders and drive decisions. Exceptional written and verbal communication skills; able to clearly distill complex information. Skilled negotiator with strong knowledge of today's technical talent market. Excellent organizational and stakeholder-management skills, including experience partnering with Director-level and above. Location Ideally SF or NYC office (2-3 days a week) Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$160,000-$200,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

A tech-driven global transportation company is seeking a Tech Lead Manager to oversee the development of advanced machine learning models and pricing algorithms. In this role, you will lead a talented team to tackle complex business challenges and optimize real-time marketplace operations. The ideal candidate has extensive experience in machine learning and proven leadership skills, along with proficiency in programming languages. This position offers a competitive salary range between $223,000 and $248,000 annually. #J-18808-Ljbffr

Duration of project: 12 months MANDATORY SKILLS: Minimum of 15+ years' experience with writing application software, data analysis, data access, data structures, data manipulation, databases, programming, testing and implementation, technical and user documentation, software conversions; environments include but are not limited to mainframe, mid‑range, personal computers, laptop; available to assist and/or lead in the design of program specifications and the implementation of software solutions. Preferred Skills BA/BS Degree or equivalent, in a technology related field or other degree preferred. Advanced‑level certifications and/or training in application development. Microsoft Certified Professional. AWS Certification or Azure Cloud Certification. 15+ years of experience in object‑oriented design, development, testing and deployment in a web/client‑server environment. BLOCKCHAIN TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. BLOCKCHAIN TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will BLOCKCHAIN TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract. #J-18808-Ljbffr

About Scale At Scale AI, our mission is to accelerate the development of AI applications. For 8 years, Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including: generative AI, defense applications, and autonomous vehicles. With our recent Series F round, we're accelerating the abundance of frontier data to pave the road to Artificial General Intelligence (AGI), and building upon our prior model evaluation work with enterprise customers and governments, to deepen our capabilities and offerings for both public and private evaluations. About the Gen AI Team Our Gen AI team is responsible for developing a first-class experience that leads to a low friction, high polish, and high trust experience for vetted high-quality GenAI contributors. The team owns and develops critical contributor workflows that provide our contributors with transparency, cohesiveness & choice. We're building the world's top expert platform, with the goal of attracting the best experts across all relevant fields, and making it fun and interesting for them to train the next generation of LLMs. You Will Lead the end-to-end design process to elevate the contributor experience, partnering closely with cross-functional teams to define requirements and translate them into intuitive user flows, wireframes, and polished UI designs. Design, refine, and ship high quality solutions by rapidly prototyping and validating AI driven experiences, testing hypotheses, and iterating based on user and business feedback. Own design from concept through execution, maintaining a consistently high bar for quality, usability, accessibility, and visual craft. Develop a strong point of view on the desired user experience by deeply understanding user needs, business goals, and technical constraints. Articulate and defend design decisions using data, user insights, and sound design rationale. Make thoughtful tradeoffs between short-term velocity and long-term product vision, guided by business priorities and user impact. Contribute to, adopt, and evolve the design system to ensure consistency, scalability, and high-quality standards across products. Ideally, You'd Have 5+ years of relevant product design experience. A proven track record of shipping consumer facing products with thoughtfully crafted design and strong attention to detail. Strong interaction design, visual design, and content design (UX writing) skills. High proficiency in Figma and other design tools, with the ability to select the right medium to effectively communicate your thinking. Comfortable operating in a fast-paced, ambiguous environment. A desire to influence and shape the design process, standards, and culture across the organization. Nice to Have Familiarity with AI and LLM-driven product experiences. Experience contributing to or scaling design systems. Experience conducting and synthesizing user interviews and translating insights into actionable design decisions. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$198,000-$247,500 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

Strava is the app for active people. With over 150 million athletes in more than 185 countries, Strava is where connection, motivation, and personal bests thrive. No matter your activity, gear, or goals, we help you find your crew, crush your milestones, and keep moving forward. Start your journey with Strava today. Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward. At Strava, we've got a mission to connect the world through movement, and we're committed to providing the endless motivation for athletes of all levels to live their best active life. To further this mission, we're looking for an experienced Product Marketing expert to join our ambitious Product Marketing team at a pivotal and exciting time for the organization. We're looking for an eager and adaptable leader who will make an immediate impact on the business, while helping to shape the future of our Product Marketing team and marketing excellence at Strava. In this role, you'll be responsible for working across teams including Product, Brand & Social Media, PR, Design, Growth Marketing, Partnerships, UX Research and Consumer Insights, and more to bring your vision for helping Strava's 120M+ athletes truly get the most out of their Strava experience to life. You'll serve as a key strategic partner to the Product team, using market insights, competitive intelligence, and customer research to influence product roadmap prioritization. Your market expertise will help shape feature development decisions, ensuring we build products that resonate with our diverse athlete community while driving business growth. You'll focus on marketing new and existing product features that reinforce the value of our progress, exploration, community, competition, and subscription features, while leading integrated marketing for some of our highest priority initiatives. You're excited about this opportunity because you: Are customer-obsessed. You'll become a company expert on consumer needs, motivations, and drivers of activation and retention. Have a strong marketing mind. You'll lead the development of messaging frameworks and positioning maps to guide marketing campaigns for target audiences. Drive product strategy through market insights. You'll conduct/collaborate on competitive analysis, market research, and customer segmentation to inform product decisions and identify white space opportunities. You know how to translate market intelligence into actionable product recommendations that influence roadmap planning. Think creatively and simplify the complex. Whether you're working with our software engineers to understand the value of machine learning for route recommendations or diving into data and insights to articulate the user problems they didn't even know they had, you're a master of getting the root of what makes a product awesome and how to convince users to care in simple, creative ways. Thrive in collaborative environments. You will work closely with our product, UX, analytics, and research teams to synthesize data and insights that inform the product roadmap and marketing plans and test the effectiveness of your marketing efforts. Are resourceful and action-oriented. You'll lead go-to-market plans supporting product priorities and new innovations and have a knack for finding and maximizing opportunities as they arise. You're comfortable operating in ambiguity and know how to develop an idea, get buy-in, and run point on making it happen. Build systems that scale. You're passionate about creating processes, templates, and frameworks that make the entire marketing organization more effective. You see beyond individual campaigns to build sustainable systems that support long‑term growth. What You'll Do: Taking an audience‑first approach, putting the user at the center of every decision you make. You are able to develop an understanding of how best to reach and inspire our users quickly, knowing what data to leverage and how to access and interpret it. Leading with ambition, optimism, and energy, seeking out opportunities to drive meaningful impact and can rally a broad cross‑functional team to a unified vision. Weaving marketing expertise and creativity in order to bring great features to market in both proven and new ways. Leading cross‑functional initiatives as the marketing voice in product development, owning end‑to‑end project coordination across Product, Engineering, Design, Analytics, and Growth teams. You'll manage complex stakeholder relationships, facilitate alignment across diverse teams, and drive go‑to‑market strategies and tactics. Building scalable marketing systems and processes that enable the team to execute efficiently as Strava grows. You'll create repeatable go‑to‑market playbooks, establish marketing technology workflows, and develop measurement frameworks that can be leveraged across multiple product launches and feature rollouts. Embracing ambiguity and change, thriving in an ever‑evolving environment of business needs and priorities. What You'll Bring to the Team: A BA, MBA Preferred 8+ years of professional experience in B2C product marketing in a corporate or startup environment, preferably with a direct‑to‑consumer app‑based product Demonstrated experience leading cross‑functional teams and managing up to executive stakeholders, with a track record of building strong partnerships with Product Management, Engineering, Research and Design teams A proven track record of driving successful go‑to‑market launches that drive product adoption in a distinctive and memorable way while delivering impact to the bottom line Proven ability to create and document repeatable processes, playbooks, and frameworks that enable team efficiency and knowledge transfer across the organization Fluency with data, including market and segment sizing, forecasting, and marketing efficacy in partnership with Business Growth and Analytics teams Compensation Overview: At Strava, we know our employees are the most important ingredient to our success, and our compensation and total rewards programs reflect that. We take a market‑based approach to pay, and pay may vary depending on the department and your location. Salary ranges are categorized into one of three zones based on a cost of labor index for that geographic area. We will determine the candidate's starting pay based on job‑related skills, experience, qualifications, work location, and market conditions. We may modify these ranges in the future. For more information, please contact your talent partner. Compensation: $170,000 - $185,000. This range reflects base compensation only and does not include equity or benefits. Your recruiter can share more details about the full compensation package during the hiring process. Why Join Us? Movement brings us together. At Strava, we're building the world's largest community of active people, helping them stay motivated and achieve their goals. Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you're shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact. When you join Strava, you're not just joining a company-you're joining a movement. If you're ready to bring your energy, ideas, and drive, let's build something incredible together. Strava builds software that makes the best part of our athletes' days even better. Just as we're deeply committed to unlocking their potential, we're dedicated to providing a world‑class, inclusive workplace where our employees can grow and thrive, too. We're backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we're expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together. Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy‑related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. #J-18808-Ljbffr

San Francisco, CA, Washington, D.C., New York City, N.Y., Remote (USA) The ideal candidate is local to and interested in working from any of our offices (Silver Spring, NYC, SF, Miami, Denver) 1-2x per week. Rocket Money's mission is to meaningfully improve the financial prosperity of millions of people. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money - ultimately giving them a leg up on their financial journey. ABOUT THE TEAM 📋 The Rocket Ready team helps clients improve their readiness for homeownership, through a collaboration between Rocket Money and Rocket Mortgage. We build technology and solutions that empower both our clients, and the internal teams who work directly with them. Some of the key products we support include: User-facing public web applications and CRM for clients interested in home ownership. Internal tools to improve the efficiency of licensed mortgage bankers and consultants. Data pipelines for receiving, enriching, and operationalizing data across the company. Our platform is a bit over a year old, and much of our work is greenfield development on applications we've built as a small team. At the same time, we interact extensively with existing systems within our larger parent organization. As a result, our days are usually a healthy mix of deep, focused development, alongside collaboration with teams across the company. A (non-exhaustive) list of a few technologies we work with frequently include: Python, FastAPI, UV, Kafka, Confluent, React, TypeScript, TanStack, C#, .Net, Postgres, Docker, Kubernetes, Terraform, SalesForce, AWS, and GitHub Actions. We're looking for experienced, full-stack software engineers to own the lifecycle of turning our team's ideas and needs into reality. Ideally, you have deep familiarity with our tools and tech stack so you can hit the ground running. Even more importantly, you're an adaptable learner who's driven by growth-both your own, and that of the organization. You'll be a great fit if you: Have 7+ years of experience in relevant software engineering projects. Have an entrepreneurial spirit, and are excited to use your technical skills to positively impact business outcomes. Write clean, reliable code across a variety of platforms. Have significant professional experience working with one or more of the following: Python, React (or similar frontend framework), Postgres (or a similar relational database). Are naturally collaborative, curious, and communicative, and enjoy ideating with product, marketing, and other engineering teams as much as you love writing code. Are motivated by our mission to help people improve their financial lives, and achieve homeownership. Life Insurance Long/Short Term Disability Competitive Pay 401k Matching Team Member Stock Purchasing Program (TMSPP) Daily Lunch, Snacks & Coffee (in-office only) Commuter benefits (in-office only) Additional Information: Salary range of $150,000 - $185,000/ year + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience. Rocket Money is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #J-18808-Ljbffr

As Scale AI continues its historic growth trajectory in the Generative AI sector, we are seeking a Growth Program Manager to helm initiatives that will significantly drive revenue and expansion. This demanding and multi-faceted role requires a unique blend of skills across strategy, operations, and analytics with the aim to catalyze rapid growth in a dynamic and evolving market. You will: Drive critical growth projects, collaborating with cross-functional teams including Engineering, Operations, and Go-to-Market. Develop and enhance growth strategies, funnels and pipelines to meet the needs of strategic customers and market demands. Oversee the growth operations, ensuring seamless execution and alignment with business objectives. Tackle some of the most pressing growth challenges, setting new standards for Scale AI's market presence in domain language. Ideally you'd have: 3-5 years of experience on growth, product, or operations, or as a SWE. Prior experience with operations-heavy business models (e.g. on-demand, marketplace, logistics, supply chain) Strong technical background (a degree in STEM is ideal, and at minimum the role requires the ability to do data analytics using SQL or Python). Excellent problem-solving capabilities and a robust analytical approach, with the ability to leverage data to inform growth strategies (experience working on operational challenges or as a consultant is a plus). An entrepreneurial and high-ownership mindset. You are comfortable handling ambiguity and leading workstreams from end-to-end This role is critical in ensuring that Scale AI not only maintains its current growth momentum but also accelerates it to capture an even larger market share in the Generative AI space. The ideal candidate will bring a wealth of experience, a deep understanding of growth mechanisms, and a track record of delivering results in high-stakes environments. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$150,000-$189,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

Scale is the leading data and evaluation partner for frontier AI companies, playing an integral role in advancing the science of evaluating and characterizing large language models (LLMs). Our research focuses on tackling the hardest problems in scalable oversight and the evaluation of advanced AI capabilities. We collaborate broadly across industry and academia and regularly publish our findings. Our Research team is shaping the next generation of evaluation science for frontier AI models and works at the leading edge of model assessment and oversight. Some of our current research includes: Developing AI-assisted evaluation pipelines, where models help critique, grade, and explain outputs (e.g. RLAIF, model-judging-model). Advancing scalable oversight methods, such as rubric-guided evaluations, recursive oversight, and weak-to-strong generalization. Designing benchmarks for frontier capabilities (e.g. reasoning, coding, multi-modal, and agentic tasks), inspired by efforts like MMMU, GPQA, SWE-Bench. Building evaluation frameworks for agentic systems, measuring multi-step workflows and real-world task success. You will: Lead a team of research scientists and engineers on foundational work in evaluation and oversight. Drive research initiatives on frameworks and benchmarks for frontier AI models, spanning reasoning, coding, multi-modal, and agentic behaviors. Design and advance scalable oversight methods, leveraging model-assisted evaluation, rubric-guided judgments, and recursive oversight. Collaborate with leading research labs across industry and academia. Publish research at top-tier venues and contribute to open-source benchmarking initiatives. Remain deeply engaged with the research community, both understanding trends and setting them. Ideally you'd have: Track record of impactful research in machine learning, especially in generative AI, evaluation, or oversight. Significant experience leading ML research in academia or industry. Strong written and verbal communication skills for cross-functional collaboration. Experience building and mentoring teams of research scientists and engineers. Publications at major ML/AI conferences (e.g. NeurIPS, ICML, ICLR, ACL, EMNLP, CVPR) and/or journals. Our research interviews are crafted to assess candidates' skills in practical ML prototyping and debugging, their grasp of research concepts, and their alignment with our organizational culture. We do not ask LeetCode-style questions. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$252,000-$315,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

Mural Group is a startup focused recruiting consulting company partnering directly with the founder of a Series A Fintech company based in NYC. The Role The Product Operations Lead will serve as the primary owner of a complex, white-labeled enterprise relationship, acting as the connective tissue between our client's product organization and internal teams.You will operate as a strategic partner and mini-GM for the account, owning product intake and prioritization, managing the commercial performance of the relationship, and driving long-term expansion. You will report directly to the COO and be trusted to operate independently with significant executive exposure. Own a Strategic Enterprise Relationship Serve as the day-to-day and executive point of contact for an enterprise client in the insurance and financial industry. Build trusted relationships across product, technology, operations, compliance, and executive stakeholders Navigate complex enterprise decision-making and align stakeholders with differing priorities Lead Product Operations & Client Interface Act as the translation layer between the client's product organization and internal product, engineering, and delivery teams Intake, evaluate, and prioritize product and technical requests Distinguish between contractual obligations, strategic opportunities, and non-essential requests Manage scope, expectations, and timelines while protecting internal teams from unnecessary noise Commercial & P&L Ownership Own the financial performance of the account, including revenue forecasting, margin awareness, and cost-to-serve Identify opportunities to expand the relationship through new features, services, or use cases Partner with leadership to support renewals, expansions, and pricing conversations Who You Are 5-8+ years of experience in enterprise SaaS, fintech, insurtech, financial services, consulting, investment banking, or private equity Experience working closely with product and engineering teams in a platform, API, or white-labeled product environment Background in insurance or financial services, is strongly preferred Strong technical and/or product fluency Comfortable navigating ambiguity and making judgment calls independently Strong executive presence with the ability to influence senior stakeholders Commercially minded, with experience driving expansion and managing revenue performance Exceptionally organized, structured, and proactive Mindset You think like an owner, not a ticket-taker You're comfortable pushing back when needed - diplomatically and thoughtfully You enjoy building clarity in complex environments You thrive in roles with high trust, autonomy, and accountability

As a Software Engineer on the ML Infrastructure team, you will design and build platforms for scalable, reliable, and efficient serving of LLMs. Our platform powers cutting-edge research and production systems, supporting both internal and external use cases across various environments. The ideal candidate combines strong ML fundamentals with deep expertise in backend system design. You'll work in a highly collaborative environment, bridging research and engineering to deliver seamless experiences to our customers and accelerate innovation across the company. You will: Build and maintain fault-tolerant, high-performance systems for serving LLMs workloads at scale. Build an internal platform to empower LLM capability discovery. Collaborate with researchers and engineers to integrate and optimize models for production and research use cases. Conduct architecture and design reviews to uphold best practices in system design and scalability. Develop monitoring and observability solutions to ensure system health and performance. Lead projects end-to-end, from requirements gathering to implementation, in a cross-functional environment. Ideally you'd have: 4+ years of experience building large-scale, high-performance backend systems. Strong programming skills in one or more languages (e.g., Python, Go, Rust, C++). Experience with LLM serving and routing fundamentals (e.g. rate limiting, token streaming, load balancing, budgets, etc.) Experience with LLM capabilities and concepts such as reasoning, tool calling, prompt templates, etc. Experience with containers and orchestration tools (e.g., Docker, Kubernetes). Familiarity with cloud infrastructure (AWS, GCP) and infrastructure as code (e.g., Terraform). Proven ability to solve complex problems and work independently in fast-moving environments. Nice to haves: Experience with modern LLM serving frameworks such as vLLM, SGLang, TensorRT-LLM, or text-generation-inference. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$179,400-$224,250 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

Scale's customer base is growing exponentially, and you will be on the front lines of ensuring that these customers become passionate, lifelong Scale partners. As a member of our Engagement Management team, you'll be accountable for establishing customer relationships, driving revenue, hitting SLAs, and maintaining quality standards. You will work closely with one of Scale's Gen AI Data Engine customers, driving end-to-end engagements from new projects and pilots, owning the account execution, working cross-functionally to ensure Scale products and services are delivered consistently and on-time, and driving account consumption. You are the tip of Scale's contact with our Gen AI customers, working with and being an advocate for customer data leaders and engineering/operations teams. You have a strong interest in how high-quality data can positively influence Gen AI models. Your bias towards finding not just one-off solutions, but repeatable and scalable ways to ensure we continually deliver. You have a track record of managing customers to renewal, forecasting with customers, and supporting sales teams managing upsells. And you are naturally empathetic and excel at building long-term relationships through diligent problem solving and thoughtful, strategic discussions. Within Scale, you will work cross-functionally with Operations, Product Managers, Sales, and other teams as the primary customer operations advocate. The blend of operations and customer management to drive our most important outcomes make this a unique and exciting role at the heart of Scale's Data Engine operations. The ideal candidate is customer-driven, analytical, empathetic, outcome focused, and above all someone who drives and inspires results. You will: Build and drive some of our most critical operational processes: the consistent, on-time delivery of Data Engine product and services, and revenue consumption for our customers Build and oversee levers with a relentless focus on SLA achievement and quality improvement Review, track and improve operational performances and be obsessed with continuous improvement Oversee on-boarding and successful implementation for new Data Engine projects Manage the long-term health of customers by identifying and preempting areas of risk or concern Partner with clients to understand operational issues and advocate for their fixes with Scale engineers Work directly with customer's engineering teams, partnering with customer-facing MLEs and Field Engineering Work directly with customer's engineering teams, answering questions and addressing issues with use of our API Create an effective feedback loop between the front line, product, strategy, and customers Collaborate with stakeholders to improve processes for new and existing customers Ideally you'd have: 4-9 years of total work experience, with experience in consulting or as a technical program management role in industry Associate / Senior Consultant / Engagement Manager role at a Big 3 Consulting Firm A technical background (education or professional experience with CS, Economics, Statistics, Engineering) A proven track record in B2B client facing roles and expanding client relationships Ability to understand APIs and the ML training lifecycle and build great relationships with technical customers Great cross-functional experience and collaborative ability Excellent verbal and written communications A track record of structured, analytics-driven problem solving A history of diligence and organization across multiple work streams An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results Analytical, planning, and process improvement capability Experience with reading SQL and/or another database language Nice to haves: Prior experience at an API technology company and/or managing technical customers using an API Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$158,000-$236,500 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

An Introduction to Primer We're the world's first unified payment infrastructure, empowering businesses worldwide to unleash their payment potential. By choosing our platform, merchants can take control over their payment stack, create unique commerce experiences, accelerate their roadmap and increase payment success. We strive to make something complex, incredibly simple and intuitive. The world's top investors, including Accel, Balderton, Iconiq, and Tencent, have invested in Primer's vision to rebuild payments and commerce from the ground up. Join us in shaping the future of payments and commerce. Which team will you be joining? A Primer payment is worth so much more than a regular payment! Our Management team enables merchants to streamline the management of their payments, as well as making it easier to manage complex workflows and accounts. You'll join a team of backend, full-stack, and frontend engineers all working together alongside our Product team. The team adopts a ‘you build it, you own it' approach, working with infrastructure, doing their own testing and QA. Our tech stack includes: Python, Typescript, React, AWS, Kubernetes and Terraform amongst lots of other things. 🔍 What will you be doing? Designing and implementing core backend services for high performance, complex distributed systems Driving and using modern development practices such as BDD and TDD would be highly beneficial Creating clear, modern, well tested code Collaborating across teams in a product-driven environment Taking ownership of key technology decisions, building for scale and optimising for output Conducting code reviews and continuously look at ways of improving our ways of working Creating detailed internal documentation for the projects you work on 👀 What we'd love to see: Proven experience in modern, complex technical environments Python experience is preferred but we would also consider candidates who have worked with other OOP languages such as Java, Golang etc. Experience with testing frameworks and a good approach to writing testable, maintainable code. Be willing to set goals, success metrics, driving and setting up sprints and driving refinement sessions of the tickets and driving delivery side on a day to day basis. In-depth understanding of the entire development process (design, development and deployment) Highly motivated self-starter who values autonomy and getting things done Excellent verbal and written communication skills Experience working in a fast-paced environment. 🚫 You may not like it here if: You enjoy working in an office-setting, we are remote-first and always will be! You are not comfortable with shifting context and navigating ambiguity You don't enjoy testing your code, we have no testers or QA's here at Primer Unfortunately we are unable to offer sponsorships or relocation packages at this time. ✅ Our interview process 30 minute call with a Talent Partner 45 minute Engineering Manager Interview 90 minute Coding interview 60 minute System Design interview 60 minute final stage values-alignment interview What's life like at Primer? We've been recognised as a top global employer, #1 in FinTech for ‘flexibility'! We're building a culture where people can come and do their best work and enjoy it. We want our people to be proud of the impact that they have at Primer, and of the work that they are doing. You will be working with a team of people who are mission-driven, smart, and reflective, and who are invested in building exceptional products and delivering success for our merchants (and we also know how to have fun along the way). We work remotely. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships with each other through great remote working practices and thoughtfully designed face-to-face time together. Our heads-together time comes in the form of workstations, our annual company retreat, and co-working space access worldwide. Finally, let's go ahead and say it. The work that we do is challenging. Startups are a challenge, building category defining products is a challenge. You should be prepared for a challenge at Primer. But, there's a big difference between a challenge and a struggle. The key difference is that the right challenge comes with the right support structures, an acceptance that not everything always goes to plan, a collaborative environment, and a great team around you. It's never a challenge that you will face alone. Our benefits 🌍 We are fully remote and globally distributed; and have been since day one 💰 Competitive share options 🌴 Uncapped holiday, with 25 days minimum to be taken 🗣️ Co-working space access 📅 Workations & Company Retreat 💻 The best equipment for your role 🏠 £500 towards your home office setup 🔎 Generous learning budget 🏥 Private Medical Insurance 📈 A broad set of additional perks and benefits (depending on location) Don't meet every single requirement? At Primer, we're dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply. You may be the right candidate for this or other roles. Primer is committed to the equal treatment of all current and prospective employees, regardless of background or beliefs. Primer adopts a zero-tolerance approach to discrimination. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. #J-18808-Ljbffr