Contract system analyst jobs near me

This Business Analyst (BA) position will initially be fully dedicated to the Data & Retention Program. In this role, the BA is responsible for managing system requirements throughout the lifecycle of a technology project. This includes identifying and managing scope, documenting the detailed requirements that support the scope and building out the technology system/enhancement. The analyst should act as a liaison between the business and the technology teams to ensure all business needs are met Essential Job Functions: • Elicit and manage a technology project's business scope - needs and features • Effectively coordinate and run working sessions with representatives across the various organizations in the bank (Business, Legal, Technology, etc.) • Translate business requirements into technical requirements and convey with appropriate level of detail to the technical team. • Clearly document and manage detailed requirements for the technology system • Support Quality Assurance Services (QAS) activities to ensure system requirements are tested accurately and comprehensively • Act as Systems Matter Expert (SME) or source of knowledge for supported systems • Participate in the design process to ensure it supports business requirements and an optimized user experience. • Understand security, risk management, and IT process principles and escalate to appropriate team(s) as needed. • Support and/or participate in user acceptance testing to ensure quality in application releases and user experience. Required Skills: • Analytical Skills; critical thinking, creative thinking, and problem solving. • Visio/Miro, Word, Excel and PowerPoint • Work within a customer oriented, positive team environment • Demonstrate strong interpersonal, verbal, and written communication skills with technical and non-technical staff • Provide support on single projects and initiatives within scope, budget and timeline • Organization and communication skills

Immediate need for a talented Data Solution Analyst. This is a 12+months Contract to Hire opportunity with long-term potential and is located in Columbus OH (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:25-95567 Pay Range: $47 - $48/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technology Experience: Key Skills; SQL, ETL & SSIS/ SSRS . The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree or equivalent education, training and work-related experience . In depth knowledge of Structured Query Language (SQL) . 5+ years' experience in one or more of the following thechnologies: Informatica, SSIS, SSRS, ETL data analysis, Oracle, SQL Server . Must possess effective verbal and written communication skills . Demonstrated interpersonal skills with the ability to communicate. Our client is a leading Insurance Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Business Analyst - Banking (W2, $20-30 / hr) Job Type: Contract - W2 Rate: $ 20-30/hr 🧩 About the Role We're seeking a motivated Business Analyst with a background in banking to join our dynamic team. In this role, you'll collaborate with business stakeholders, analyze financial processes, and help drive data-informed decisions for business initiatives. 🔎 Responsibilities Conduct comprehensive analysis of banking operations, customer workflows, and business processes Gather, document, and validate business requirements Develop and present clear data-driven insights, reports, and dashboards Support project planning, process mapping, and stakeholder communication Assist in implementing system enhancements and enabling efficient solutions Collaborate effectively with cross-functional teams and business users ✅ Required Skills & Qualifications Freshers or 1 year of experience as a Business Analyst in banking or financial services Strong communication skills-both written and verbal Proficient in basic to intermediate Microsoft Excel (formulas, pivot tables, VLOOKUP) Comfortable eliciting and documenting requirements Detail-oriented mindset with strong analytical problem-solving aptitude Experience with business process mapping and data analysis preferred 💼 Employment Details Employment Type: W2 contractor (no 1099 or agency corp‐to‐corp) Pay Rate: $20-30 per hour Location: Open to fully remote or onsite in select U.S. offices Contract Duration: TBD (with potential for extension or conversion) Schedule: Standard full-time hours (40 hrs/week); flexibility may be required based on project needs

The CSV Engineer 1 will support Computer System Validation (CSV) activities for GxP-regulated systems. This role involves executing validation deliverables, ensuring compliance with FDA 21 CFR Part 11, EU Annex 11, and company quality standards. The candidate will work closely with IT, Quality, and Business teams to maintain validated state of systems. Key Responsibilities Assist in the development and execution of validation documentation, including: · User Requirements Specifications (URS) · Functional Specifications (FS) · Validation Plans (VP) · Test Scripts (IQ/OQ/PQ) · Traceability Matrices Perform system assessments to determine GxP applicability and validation requirements. Ensure adherence to Part 11 controls electronic records and signatures. Collaborate with cross-functional teams to resolve validation issues. Maintain accurate and complete validation documentation in the designated repository. Qualifications · 2-5 years' experience with FDA Quality System regulations, standards and processes in process model for software development including: · Knowledge of procedure or instruction development and document management concepts · Knowledge of Quality methods e.g. documentation management, training, review or inspection, statistical sampling, internal/external audit, troubleshooting, investigation or analysis tools/techniques · Knowledge of SDLC development methodology e.g. V-model, GAMP, Agile · Knowledge of Architecture Standards and concepts, configuration diagrams, infrastructure topology · Knowledge of Project Management processes and Work Break Down Structures · Knowledge of requirements engineering, test environments and protocols · Knowledge of Computer System Validation concepts · Knowledgeable in project management, work breakdown structure · Some supervision is required, can create and author deliverables, can provide some training · Provides input to Manager to determine work priorities · Works with supervision in application of skills across multiple Business Segments within CAH Preferred Skills Experience with electronic systems such as LIMS, ERP, or Quality Management Systems. Knowledge of data integrity principles. Familiarity with Agile or Waterfall methodologies.

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Job Duties ERP System implementations - Extensive experience in SAP, Oracle, or IFS required. Business Analysis - Work closely with the business to transform business needs into technical requirements to ensure Software Developers understand business requirements and processes. Evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying needs. Documentation - Deliver documentation as needed and/or defined by documentation standards, which include business requirements, functional requirements, use cases, and documents that are part of the Software Development Lifecycle. Testing - Test software products to ensure business needs are met, consult with the business and Software Development Engineers to improve usability, and recommend product improvements. Business Process- An understanding of business processes including material management, invoicing, P. O's, A.P, general warehouse, inventory planning. Communication - Communicate and collaborate with the business to analyze needs and functional requirements. Provide management with project status reports and updates as directed. Communicate project expectations and status to team members and stakeholders in a clear, concise, and timely fashion. Continued Learning, Training, and Miscellaneous - Stay informed of advances and pertinent changes in the industry and provide training and knowledge transfer to the IT Department. Minimum Qualifications 5-7 years related experience High school diploma or equivalent Travel (10-20%) Occasional overnight stays (5-10%) Preferred Qualifications High school diploma or equivalent required, along with 5 plus years of experience. Good time-management, problem-solving, written, verbal, analytical, and interpersonal skills. Professional experience leading and supporting successful projects. Remote Work: Crown offers hybrid remote work for this position. A reasonable commute is necessary as some onsite work is required. Relocation assistance is available. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities

Now Hiring: (Remote) Base Salary: $120,000-$125,000 Bonus: Up to 16% annual bonus (first year prorated) Employment Type: Direct Hire Visa Sponsorship: Not available Are you a JD Edwards expert who enjoys building modern, cloud-integrated solutions? This is an exciting opportunity to play a key role in developing scalable systems that directly support critical business functions. What You'll Do Lead development using JD Edwards EnterpriseOne 9.2, Oracle Visual Builder Cloud Services (VBCS), REST, JSON, and Orchestrator Design and implement custom applications and extensions within Oracle Cloud Infrastructure (OCI) Partner closely with cross-functional teams to translate business needs into technical solutions Build and support custom reports, applications, tables, and business functions Mentor junior developers and contribute to continuous process improvements What You Bring Bachelor's degree in Computer Science or equivalent experience 10+ years of hands-on JD Edwards development experience 2-4 full-cycle implementations using Orchestrator and Groovy Strong experience with Oracle VBCS and JDE AIS integrations Proficiency in Java, C, and relational database design Deep knowledge of JDE APIs, UBEs, BSSVs, NERs, and BI Publisher Proven ability to integrate third-party systems and lead cross-functional initiatives Nice to Have Functional experience across Financials, Manufacturing, Supply Chain, or Order Management modules Benefits Include Medical, dental, and vision insurance 401(k) with company match Employee stock ownership program Generous PTO and paid holidays Wellness programs If you're passionate about JD Edwards and enjoy working on impactful, enterprise-level solutions in a fully remote environment, we'd love to connect. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

This is a fully remote role. D&H is growing! Join 100+ year old Employee-Owned technology distributor, offering end-to-end solutions for today's resellers, retailers, and the clients they serve across the SMB and Consumer markets. We are empowered by our employee Co-Owners who provide the industry's best service, and we promote a collaborative culture. We offer an Employee Stock Ownership Plan, 401k, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement, Work from Home Reimbursement, Employee Purchase Program, Tuition Assistance and much more! As a D&H Co-Owner you receive numerous discounts on services. We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices. SUMMARY The SCS Business Analyst is responsible for successful delivery of implementations and enhancements for D&H Supply Chain Services. The role is highly collaborative, coordinating with a broad range of cross-functional project stakeholders (internal and external). The Business Analyst (BA) team is part of the Project Management Office (PMO) within IT. At a high level, the Business Analyst serves as the bridge of communication between business stakeholders and IT staff. The BA is responsible for facilitating discussions among the business users to understand the current business process and their need for change. The BA must then accurately document and communicate this need to the IT staff to design a solution that will ensure all stakeholder expectations are met. ESSENTIAL DUTIES AND RESPONSIBILITIES Develop an understanding of the end users' current business processes. Elicit business requirements. Create/Maintain Business Requirements Documents (BRD). Facilitate cross-functional requirements review (BA/DEV/QA). Secure Approval/sign-off for BRD. Support the development and testing of deliverables. Develop User Acceptance Testing (UAT) Plan; Review and confirm plan with project stakeholder(s). Create and validate integration test files (EDI X12, API, XML, flat file, etc.), reconciling against the relevant specifications. Facilitate UAT; share results. Secure UAT approval/signoff. Develop Go-Live Plan (when needed). Create training materials, including Train-The-Trainer model, as needed. Complete post go-live validation and warranty period support. Manage the bug lifecycle, when necessary. Maintain process documentation, revising at the conclusion of projects to reflect the new state. Provide project and resource managers updates on the status of assignments (progress, milestones, risks, issues/roadblocks). Analyze integration specifications (EDI X12, API), performing gap analysis against current D&H organizational capabilities. Identify areas of potential process improvement, recommending and implementing changes. Coordinate with external integration partners (clients, VANs, etc.) throughout the project lifecycle. Support and mentor team members. Adhere to PMO and IT processes: Collaborate with co-owners across the organization to ensure project success. Assist with troubleshooting on solutions for production issues assigned to BA queues, escalating as necessary. KNOWLEDGE, SKILLS, and/or ABILITIES Familiar with common B2B integration (EDI, API, XML) and communication (AS2, SFTP, VAN) types, including the potential purpose and relevant use cases. Comprehensive understanding of EDI X12 formats and specifications, including: elements, segments, loops, usage requirements, conditional relationships, etc. Strong verbal and written communication skills. Strong analytical and problem-solving skills. Ability to work independently and be self-motivated. Ability to work in a team environment. Ability to adapt to change in a consistently evolving technical environment. Proven capability to collaborate with business stakeholders at all levels EDUCATION and/or EXPERIENCE Bachelors' Degree in related field or equivalent industry experience. 3+ years of experience in a Business Analyst or closely related role. 3+ years of experience facilitating integrating implementations. Basic Microsoft Office, ERP, WMS and office productivity software familiarity.

Agile Governance & Tooling Analyst (Azure DevOps) Columbus, Ohio - Hybrid Contract to Hire Brooksource is looking for an Agile Governance & Tooling Analyst to join their clients VMO team. In this role, you will support the development and execution of governance, tooling, workforce enablement, and reporting initiatives within the Value Management Office (VMO). This role partners closely with delivery and DevOps teams to support Azure DevOps (ADO) usage, workflow management, test reporting, and standards compliance, while contributing to continuous improvement and training efforts across the organization. Responsibilities: Support delivery and maintenance of existing programs, materials, tools, training, and reporting. Assess existing programs, materials, training, and reports to identify gaps and recommend improvements. Monitor the VMO Jenkins test result reports and work with DevOps partners if issues arise. Assist end users with ADO processes, such as creating and updating ADO boards/queries/dashboards in alignment with HNB's standards and processes. Create how-to guides and instructional material to support ADO tool usage; assist in creating and delivering training resources. Prepare meeting materials and capture action items; follow up on assigned tasks. Perform UAT/verification before and after ADO changes are deployed. Update test region and assist with testing prior to implementation. Maintain SharePoint links and folders for report access, screenshots, and training resources. Fulfill ADO access requests, assist with ADO licenses questions, and fulfill test plan requests Perform other execution-focused tasks as assigned. Support implementation and monitoring of Value Streams, Objectives and Key Results (OKRs), and reporting governance for a business segment. Assist in monitoring the data dashboard; assist teams with ADO data hygiene errors. Participate in the design, development, and delivery of new programs, materials, training, and reporting supporting governance, workforce enablement, and tooling. Support implementation and monitoring of Value Streams, Objectives and Key Results (OKRs), and for segment. Qualifications: Bachelor's degree or equivalent work experience in a similar role. 2-5 years of experience in VMO Governance role hands-on expertise with Azure DevOps (ADO) Proficient with O365 (Word, SharePoint/ Teams, Excel, PowerPoint). Proficient at analyzing data and identifying themes/patterns to draw conclusions and make recommendations. Ability to create process maps (Visio or similar). Understanding of solution delivery frameworks (Agile and Waterfall). Strong written and verbal communication; active listening and facilitation skills. Strong time management and organizational skills; able to manage multiple tasks and priorities. Preferred Qualifications: Experience using Tableau. Experience using SQL to write queries. Experience with ServiceNow, Jira, or similar delivery management tools. Experience documenting standards and job aids. Ability to deliver training and provide relatable examples for participants. ABOUT EIGHT ELEVEN: Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

NOTE: This role is NOT open to C2C companies NextGen Applications Analyst - Regulatory Upgrade Multiple Sites (Remote with Limited Travel) Start: Mid/Late August | Orientation/Training ~30 days Duration: Through 2027 About the Role We're seeking experienced Applications Analysts (Tier 1 Apps Advisors) to support large and complex NextGen 8 regulatory upgrade rollouts nationwide. Tier 1 analysts will handle large/jumbo clients and complex environments, while Tier 2 specialists will support smaller or mid-sized client projects. This is an opportunity to work on high-impact initiatives that modernize clinical workflows and enhance EHR usability across the country. Key Responsibilities Support the planning, configuration, and deployment of NextGen 8 regulatory upgrades. Customize and optimize Adaptive Content Engine (ACE) templates to align with clinical documentation needs. Collaborate with cross-functional technical and clinical teams to ensure smooth implementation. Troubleshoot and resolve upgrade-related application issues. Ensure compliance with regulatory, security, and infrastructure standards. Contribute to readiness calls and go-live support, occasionally on weekends. Required Experience Hands-on experience with NextGen 8, including: UI enhancements and navigation redesigns Adaptive Content Engine (ACE) template configuration APSO documentation workflows Understanding of NextGen 8 infrastructure requirements and environment setup. Experience supporting migrations of healthcare applications to AWS or similar environments. Strong problem-solving, communication, and collaboration skills. Travel Expectations Travel requirements vary by client - some prefer fully remote support, while others may request onsite presence. Weekend work may occasionally be needed (usually readiness calls; not always full 8-hour shifts). If weekend hours are worked, a weekday off will be given to maintain a two-day weekend.

About the Role: Process Pro Consulting is on the search for a strategic, client-facing HubSpot Solutions Consultant who thrives at the intersection of business strategy and technical execution. If you love solving complex problems, building smart HubSpot solutions, and guiding B2B clients to operational success, you'll fit right in. In this role, you won't just implement HubSpot. You'll translate big-picture business goals into customized, scalable CRM and marketing automation solutions-partnering directly with clients to design, implement, and optimize their systems across the entire customer journey. Core Customer & HubSpot Responsibilities: You'll act as a trusted consultant, owning projects from sales hand-off through delivery: Lead end-to-end HubSpot projects-including onboarding, migrations, integrations, and custom implementations Configure and optimize HubSpot Marketing, Sales, and Service Hubs Build automations, workflows, lifecycle stages, lead scoring, and reporting dashboards Manage data migrations and CRM integrations (Salesforce, Marketo, Zapier, etc.) Create custom properties, pipelines, and permission sets aligned to client RevOps strategies Guide clients through strategic planning, technical solutioning, and RevOps best practices Drive CRM and data hygiene standards that support clean, reliable reporting Deliver clear documentation and training to empower client teams Build advanced reports and dashboards to surface insights and drive accountability Identify new growth and improvement opportunities within client accounts Manage client relationships and project timelines with a proactive, solution-first mindset You'll Excel in This Role If You Have: 5+ years of hands-on HubSpot experience (Professional or Enterprise tiers), ideally across custom onboarding, integrations, migrations, and implementations A background in Revenue Operations, Marketing Ops, or Sales Ops-especially in high-growth B2B SaaS Experience acting as a strategic consultant or agency partner, directly supporting clients Strong technical expertise with CRM design, marketing automation, data migration, and reporting A strategic mindset and the ability to connect the dots between business goals and technical solutions Confidence in managing cross-functional projects and facilitating change Clear, client-friendly communication skills (you can simplify complex concepts with ease) Bonus Points For: Experience working at a HubSpot Solutions Partner or digital agency Familiarity with tools like Lucidchart, Asana, Zapier, Loom, Avoma, and Google Workspace A knack for building scalable systems that fuel growth HubSpot certifications (Marketing, Sales, Service, or Ops Hub) Why Process Pro? Process Pro Consulting is a one-stop shop for HubSpot ops - a small, fast-moving team that partners closely with B2B clients to drive meaningful change. We focus on what matters: real results, genuine collaboration, and work we're proud to put our name on (and we have fun while doing it!). Our team of Pros helps businesses run smarter by building customized HubSpot solutions that enable revenue teams to maximize the platform's full potential. We're looking for someone who shares our passion for HubSpot, loves problem-solving, and thrives in a collaborative, growth-minded environment. The right fit will value: An always-learning, always-growing mindset Collaboration and team focus Kindness and integrity Motivation and ownership 👉 Apply now. We'd love to hear from you! Salary Range: $85,000 - $100,000 (dependent on experience & skillset) Benefits: Health, vision + dental insurance 20 days of PTO Standard US paid holidays 2 company mental wellness days Flex hours & fully remote team Bonus quarterly program Professional development program Health and Wellness stipend 401k matching (eligible after 6 months of employment) Parental leave benefits Short-term disability insurance benefits Office equipment provided to help you do your best work (laptop, headset, monitors, etc.)

We are seeking an experienced Tandem Consultant with strong hands-on expertise in HP NonStop (Tandem) systems, COBOL, and TAL to support and enhance large-scale enterprise applications. Required Skills & Experience: 7+ years of experience in software design, development, and implementation Strong hands-on experience with HP NonStop (Tandem) systems Proficiency in COBOL and TAL Experience working with large-scale applications in enterprise or financial institutions Strong analytical and problem-solving skills Excellent communication skills and ability to work independently.

Direct Hire - Full Time position in Remote, CA - WA - OR Pay: $50.19 to $104.13 depending on location and experience 2696 An excellent position with a large multi-state healthcare group of hospitals, urgent care, primary care, and medical groups * Salesforce Principal Business Systems Analyst * Please apply ONLY if you 3+ years as a BSA on an Agile delivery team Visa sponsorship is not available for this position We can ONLY consider your application if you have: 1: Associate's Degree 2: 3 or more years of experience working as a Salesforce business systems analyst on an agile delivery team 3: Microsoft SQL Server experience 4: Demonstrated experience working with healthcare regulations such as HIPPA, HITECH, and CMS Guideline 5: Demonstrated experience assessing existing processes and identifying opportunities for improvement 6: Demonstrated experience communicating effectively and translating business needs into technical requirements 7: Demonstrated experience working with Salesforce architecture, data models, workflows, and integrations as they relate to designing scalable solutions 8: Demonstrated experience working with systems that integrate with Salesforce (such as EHRs, billing platforms or other third party applications) 9: Demonstrated experience creating and managing Salesforce user roles and profiles 10: Demonstrated experience taking leadership addressing system related issues 11: Demonstrated experience using LEAN techniques in analyzing requirements for potential automation We are looking for a Principal Business Systems Analyst - Salesforce to be responsible for coordinating with vendors, partners, architects, project management and Providence leadership to facilitate complex cross-departmental and company-wide requirement gathering activities and consulting on complicated system implementations, integrations and upgrades supporting various types of initiatives for all departments. Salesforce expertise is central to this role, including the ability to guide teams through Salesforce-specific implementations, integrations, and optimizations. The Principal Business Systems Analyst is expected to stay current with Salesforce platform capabilities and apply them to meet evolving business needs. DESIRED (not required) SKILLS: :: Facets experience :: Upon Hire: IIBA certification Duties and Responsibilities == Utilizing SMART criteria and balancing productive skepticism with scrutiny == Continuously provide active mentorship to other caregivers on how to analyze current and proposed processes, document deltas, validate against organizational goals and roadmaps, provide project management services, troubleshoot complex reports/extracts, mentor teams and individuals in the formation and processing of well-formed user stories in Azure DevOps, collect / organize / document user feedback, make adjustments to timelines as well as organize / drive the creation of best practices for process workflows, mapping documents, batch job documentation, change requests, SQL queries, use cases, mockups, acceptance criteria and SharePoint pages. == Collaborate closely with Quality Assurance Engineers, taking the lead when required, in the creation of test plans, test scripts, test data, communication plans, bugs, and report outs. == Perform duties as a member of an agile team where they will be responsible for both organizing and mentoring any IS agile team (including their own) around team agreements, standards, and approaches to ensure all teams successfully complete all commitments each sprint. They additionally act as a role model and proactively advocate for ensuring that teams continuously work to improve velocity and quality each sprint. == On-call and after-hours support duties may be required with this position. == 100% virtual work for residents located in the following States: Washington, Oregon, California No interview, relocation or living expenses provided Please send resume to - Amarx Search, Inc. - amarx.com Salary Range By Location: California: Humboldt: Min: $58.79, Max: $92.82 California: Northern California - Except Humboldt: Min: $65.96, Max: $104.13 California: Southern California: Min: $58.79, Max: $92.82 Oregon: Non-Portland Service Area: Min: $52.58 Max: $83.01 Oregon: Portland Service Area: Min: $56.40, Max: $89.04 Washington: Western: Min: $58.79, Max: $92.82 Washington: Southwest - Olympia, Centralia: Min: $56.40, Max: $89.04 Washington: Clark County: Min: $56.40, Max: $89.04 Washington: Eastern: Min: $50.19, Max: $79.23 Washington: Southeastern: Min: $52.58 Max: $83.01

ServiceNow Requirements/Test Engineer BCMC is looking for a ServiceNow Requirements/Test Engineer supporting an Agile ServiceNow program for DoD customers. Experience with ServiceNow Automated Test Framework is highly desired. This is a remote position. Clearance: Must be U.S. Citizen to be eligible for DoD Secret security clearance. Core Work Hours: 7am - 4pm (EST) Monday - Friday, except Government Holidays Primary Responsibilities: Works with client representatives to lead sessions to identify, extract, and define functional and technical requirements and uses cases. Be able to product requisite process flows, workflows, and use cases. Identifies future state system requirements at various levels of abstraction and detail to document future state process flows. Produces Agile Stories documenting epics, themes, and specific functionality needs, including descriptions, technical requirements and acceptance criteria/ Manages user story backlogs and prioritizes according to the customer's needs. And be able to perform demonstration of specific ServiceNow and/or integration configurations to support the user story requirements verification and validation. Supports the Scrum Master on the sprint planning for each sprint release. Collaborate with solutions Architects to understand the implementation details and scope of the release capability. Develop test procedures, cases, and data supporting the user story to ensure it meets the acceptance criteria and does not break other areas of existing functionality. Executes test cases and procedures from the test environment and work with developers and architects to resolve test defects. Ensure bugs identified during the testing to include Government Acceptance Test are addressed timely. Participate in and support all agile ceremonies - standups, planning, grooming, demonstration, etc. Create and maintain documentation related to testing, including test plans, test cases, and test scripts using ServiceNow test management. Be able to clearly articulate and demonstrate to the Product Owner on the requirements and technical configurations of the supporting capabilities and functionalities. Support the production issues and work with the O&M team to ensure production issues are resolved. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field 5+ years of experience as a Test Engineer in an Agile development environment Have or ability to obtain a Security+ or equivalent Certification ServiceNow CSA certification required Experience with ServiceNow / Rest API integration including requirements gathering, test development, and management Experience with user story development and management in an Agile environment Experience with ServiceNow test management, test execution, and test script procedure development. ATF experience is desired. Experience with client-facing roles and ability to build rapport and trust Strong written and verbal skills Strong analytical/critical thinking skills Our Company Overview: Business Computers Management Consulting Group, LLC (BCMC) is a small business specializing in Information Technology (IT), Cybersecurity, Information Assurance (IA), SOA, Big Data Management, Program Management, and more for Federal, State, and Local agencies. We possess highly skilled engineers, providing innovative solutions backed by strong past performances. We are ISO 9001:2015, ISO 27001:2013, 20000:2018, and CMMI L3 certified and registered promising highest quality and services to all of our clients. Benefits Extremely competitive salary 95% employer paid for employee medical, dental, & vision coverages 100% employer paid for employee life, STD & LTD disability coverages 401k with company match and profit sharing Flexible Spending Account (FSA) for dependent & health care 11 standard holidays & 3 weeks of annual leave

Inent is a leading provider of information technology, consulting and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Great organizations demand great IT. To stay on budget, on schedule and maintain high quality standards for IT initiatives, organizations must align with the right service providers-those that can truly improve and enhance the initiatives they support. Job Description Technical Systems Analyst All roles and responsibilities as outlined in BA1 plus the following Required 4 Years Experience as a Business Systems Analyst in the last four years Required 4 Years Experience eliciting and defining system and user requirements thru observation, interviews and analysis Required 4 Years Experience working directly with end users to define requirements and provide technical advice and assistance in large scale environments Required 4 Years Experience translating customer needs into formal business requirements Required 4 Years Experience interviewing non technical end users to determine and document current business process flows Required 3 Years Experience in Business Process Re-Engineering Required 2 Years Experience using Visio to create business process flows including standard flowcharts and swim lane diagrams Required 3 Years Experience creating test conditions, test cases, and test scenarios Required 3 Years Experience analyzing end user needs and conducting fit gap analysis Required 4 Years Experience as a Technical Business Analyst on 2 software development or implementation projects from initiation to completion (MUST be on resume) Required 4 Years Experience using project management software (Microsoft Project or Clarity etc) to develop and maintain a Work Breakdown Structure on min. 2 Projects Required 4 Years Experience using a business requirements tracking tool for recording and prioritization of business requirements Required 4 Years Experience in systems process and data mapping, requirements gathering, analysis, creation of detailed documentation Required 4 Years Experience as a Business Analyst working in an Agile Methodology using agile alignment within BABOK in at least one project Required 2 Years Experience in a large organization similar in size and scope to Ohio Department of Public Safety Required 2 Years Excellent interpersonal skills, excellent oral and written skills Required 4 Years Qualifications Technical Systems Analyst All roles and responsibilities as outlined in BA1 plus the following Required 4 Years Experience as a Business Systems Analyst in the last four years Required 4 Years Experience eliciting and defining system and user requirements thru observation, interviews and analysis Required 4 Years Experience working directly with end users to define requirements and provide technical advice and assistance in large scale environments Required 4 Years Experience translating customer needs into formal business requirements Required 4 Years Experience interviewing non technical end users to determine and document current business process flows Required 3 Years Experience in Business Process Re-Engineering Required 2 Years Experience using Visio to create business process flows including standard flowcharts and swim lane diagrams Required 3 Years Experience creating test conditions, test cases, and test scenarios Required 3 Years Experience analyzing end user needs and conducting fit gap analysis Required 4 Years Experience as a Technical Business Analyst on 2 software development or implementation projects from initiation to completion (MUST be on resume) Required 4 Years Experience using project management software (Microsoft Project or Clarity etc) to develop and maintain a Work Breakdown Structure on min. 2 Projects Required 4 Years Experience using a business requirements tracking tool for recording and prioritization of business requirements Required 4 Years Experience in systems process and data mapping, requirements gathering, analysis, creation of detailed documentation Required 4 Years Experience as a Business Analyst working in an Agile Methodology using agile alignment within BABOK in at least one project Required 2 Years Experience in a large organization similar in size and scope to Ohio Department of Public Safety Required 2 Years Excellent interpersonal skills, excellent oral and written skills Required 4 Years Additional Information Thank you Bhavani Inent Inc (Innovative Enabling Technologies Inc ) Tel: ************ * 127 Fax No: ************ email: ************************

Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automates the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow. High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance. Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners, General Catalyst, and Primary. The team is headquartered in New York and brings deep expertise in finance and AI. About the Role We're looking for a detail-oriented and analytical Processing Data Analyst to support and enhance the Human-In-The-Loop (HITL) workflows that are used to evaluate our automated extraction. In this role, you'll ensure the accuracy, efficiency, and reliability of our extraction operations by managing internal ticket queues, maintaining performance metrics, and collaborating closely with our Operations Team. You will also learn about how artificial intelligence is applied at one of the fastest growing companies in financial technology. This is a fully remote role for a contractor based in the United States. Tabs Background Most contracts are extracted fully autonomously and we are consistently increasing the reach of the automated processes. To train this process further, Tabs works with contractors to manually process the contracts and compare the automated results to the human-generated ones. Complex contracts go through an automatic processing layer and then through a human checker to validate the results. The most complex contracts, however, are processed entirely by people. The people involved in contract processing are located around the world and work at different times to align with their timezones and the company's needs. We are seeking a person to conduct quality assurance (QA) testing on a subset of these complex contracts so as to provide feedback to the processors and to provide reporting to the company about the accuracy of this process What You'll Do Assign processing work to individuals when sufficient information has been received from internal stakeholders Respond to inquiries from processors who have gotten stuck by looking at internal records about the document type or by escalating the request Conduct QA on Human-In-The-Loop (HITL) processes to ensure data accuracy and consistency Maintain and improve HITL accuracy metrics and reporting to key stakeholders and to the processors themselves Collaborate closely with the Processing Team to relay updates, clarify requirements, and troubleshoot issues Identify operational inefficiencies and help implement process improvements Support cross-functional initiatives related to data quality and processing optimization Who You Are Highly detail-oriented, organized, and reliable Strong communicator who can work seamlessly with technical and non-technical teams Comfortable executing processes end-to-end and making data-driven recommendations Proactive problem-solver who is energized by improving accuracy and efficiency Experience 3-5 years of experience in data operations, quality assurance, HITL workflows, or related roles Experience working with customer service ticketing systems such as Monday.com, Pylon, Jira, or similar Familiarity with operational metrics, performance tracking, and reporting Previous experience working in a cross-functional operations or data-focused team Experience with Google Sheets, SQL, or a BI tool like Looker or Omni is a plus Experience in a startup or fast-moving environment is a plus This role is for a remote-only 1099 contractor in the United States. You will set your own hours (up to 40 per week) and complete work at your pace so as to accomplish the goals set forth with your manager. For security, we will provide you with a computer to be used for this work only. Perks and Benefits (Full-time Employees) Competitive compensation and equity Up to 100% employer covered monthly healthcare premium (medical, dental, vision) Daily meal stipend for in office days Tax free commuter and parking benefits Parental leave up to 12 weeks Voluntary insurances (Life, Hospital, Critical Illness, Accident) Employee Assistance Program (Rightway) Unlimited PTO 401k Tabs is an equal opportunity employer. We welcome teammates of all identities and do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. We're committed to creating an environment where everyone can grow, contribute, and feel comfortable being themselves.

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Technical Systems Analyst (Onsite Hybrid) to join our team in Westlake, Texas (US-TX), United States (US). Job Responsibilities Include: * Contribute as a key member of a cross-functional squad focused on driving platform modernization initiatives across the client's enterprise, ensuring seamless system integration and alignment with business objectives. * Analyze, design, and support the implementation of enterprise web and middle-tier applications leveraging technologies such as Angular, TypeScript, and Java (Spring/Spring Boot) to meet performance and scalability requirements. * Collaborate with developers, architects, and business stakeholders to translate business needs into detailed technical requirements and system specifications. * Support end-to-end solution delivery, including requirements validation, impact analysis, testing coordination, and production readiness activities. * Work both independently and within a team environment, ensuring timely, high-quality deliverables that align with established architecture standards and client expectations Basic Qualifications: * 5+ years of advanced experience as a Systems Analyst supporting the development of complex, enterprise software solutions. * 5+ years solid grasp and experience with Structured Query Language (SQL), querying relational databases, and programming in general. * 5+ years proven experience working with APIs - REST, SOAP, JSON, XML. * 5+ years experience with Agile development methodologies. Preferred Skills: * Brokerage experience and familiarity with Trading capabilities * Experience researching, optimizing, developing, and authoring solution requirements, user stories, and specifications for moderate to complex software systems. * Experience in various systems analysis methodologies, including data analysis, data mapping, flowcharts, use-case development, story writing, set-up & configuration of systems, gap analysis, user acceptance testing, and product documentation. * Experience with generative AI tools to increase efficiency and quality. * Excellent communication and analytical skills, proactive, organized, highly responsive, and committed to quality. * B.S. in Finance, Computer Science, Management Information Systems, or equivalent experience. Suggestions: Experience collaborating with the User design team to gather and communicate user requirements, finalize front end interfaces, ensure consistent user experience across platforms, and work with design tools like Figma. #INDFSINS #L1-NorthAmerica About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, ************************************* NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

The E.W. Scripps Company is seeking a Senior Analyst of Revenue and Ad Technology to bridge the gap between product development, sales operations, external platform and supply partners to ensure ad delivery and optimize revenue performance across our streaming and digital advertising platforms. WHAT YOU'LL DO: Analyze ad delivery performance, identify yield optimization opportunities, and implement operational improvements. Design, document, and automate operational workflows for campaign setup, troubleshooting, and optimization, delivering efficiency gains across the team. Drive initiatives that reduce campaign and ad delivery issues, shortening time-to-resolution. Optimize inventory performance by increasing yield ad improving fill rates. Translate business needs into technical requirements in partnership with sales, product, and engineering teams, ensuring seamless cross-functional execution. Provide actionable insights on partner performance, inventory utilization, and revenue trends to leadership. Utilize deep operational knowledge of FreeWheel, GAM, and programmatic platforms to maximize efficiency. Strengthen cross-functional team collaboration and communication, ensuring smooth execution of complex, multi-stakeholder initiatives. Other duties as assigned. WHAT YOU'LL NEED: Bachelor's degree in related field preferred. Generally, 5+ years experience with in ad operations or revenue operations, preferably in streaming/CTV WHAT YOU'LL BRING: Advanced knowledge of ad serving platforms (FreeWheel strongly preferred) Experience with complex inventory structures and programmatic advertising Strong data analytical skills with the ability to diagnose technical delivery issues Understanding of the complete ad delivery pipeline from trafficking to reporting Ability to problem solve quickly in a fast-paced environment Process improvement capabilities (automation focus) Executive presentation skills for leadership reporting Ability to present technical communications Possess a process automation mindset and implementation Workflow optimization and efficiency improvement Performance metrics development and tracking Cross-functional collaboration effectiveness Proven revenue optimization results #LI-SM2 #LI-Onsite If you are a current Scripps employee, please do not apply on this site. Please access our internal career site at Worklife > My Info > View Open Positions at Scripps. SCRIPPS' COMMITMENT TO A CULTURE THAT CREATES CONNECTION: At Scripps, we are committed to a culture that reflects the audiences and communities we serve. We are intentional about creating an environment where employees, our audiences and other stakeholders feel valued and inspired to reach their full potential and create connections. To successfully deliver on this commitment, we must understand and reflect the values and perspectives those around us embody. That process begins by looking inward to build and celebrate a respectful workplace where everyone feels a sense of belonging and connection. By continuing to cultivate an environment where all employees have a fair chance to succeed, are included, valued, and seen, we will strengthen the connections that drive positive business impact and align with our core purpose. ABOUT SCRIPPS: The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating a better-informed world. As one of the nation's largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlets Scripps News and Court TV and popular entertainment brands ION, Bounce, Defy TV, Grit, ION Mystery and Laff. Scripps is the nation's largest holder of broadcast spectrum. Scripps is the longtime steward of the Scripps National Spelling Bee. Founded in 1878, Scripps' long-time motto is: “Give light and the people will find their own way.” As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.

The Channel and Ecosystems team is dedicated to accelerating Asana's growth and market reach through partnerships and fostering a thriving partner network. We build and nurture relationships with Channel Partners (VARs, Services Partners, Distributors, Systems Integrators), Technology Partners (ISVs, App Partners) and Strategic Alliances to support Asana customers across geographies through our partners' specialized expertise, consulting and technical The Federal Systems Integrator (FSI) Lead role at Asana is responsible for supporting the AsanaGov business by building, enabling, and scaling a high-impact partner motion across federal systems integrators and our distributor ecosystem. This role drives end-to-end FSI recruitment, onboarding, and enablement, and forges strong go-to-market execution with CarahSoft and channel teams to accelerate public sector growth. We partner with functional leadership to stand up a net-new public sector partner motion that grows our business, organizational effectiveness, and efficiencies. We're looking for an FSI Lead to own the cradle-to-grave lifecycle of our federal SI ecosystem. This leader will identify, recruit, and enable priority FSIs, ensure operational excellence across partner processes and tools, and coordinate cross-functional stakeholders to turn strategy into results. They are comfortable working with executive stakeholders and rolling up their sleeves on hands-on enablement. They identify, manage, and mitigate risks, and establish repeatable partner management processes that scale our business. This role is based in the Washington, D.C. area with an emphasis on looking for someone to stay close to the FSI community. Most major FSIs and niche SIs are based in D.C./Virginia, and proximity is critical to relationship-building and execution. What You'll Achieve: Establish Asana's FSI partner motion for public sector, supporting AsanaGov across recruitment, onboarding, enablement, and ongoing performance management. Build and own relationships with priority federal SIs; target, engage, and progress large, named FSIs (e.g., GDIT, Booz Allen, Raytheon) into productive partners. Drive a cohesive sell-through model between FSIs, Carahsoft (our distributor), and Asana channel CPMs; align operating rhythms, workflows, and performance tracking. Create and run scalable partner enablement: deliver training, stand up “better together” materials, guide partner portal access, and establish repeatable playbooks. Collaborate with AsanaGov leaders and Product to align partner motions with roadmap, integrations, and field enablement needs. Proactively surface misalignment and risks across partners and internal teams; gain consensus on actions and track to resolution. Define year-one MBOs; establish KPIs, reporting cadences, and mechanisms to measure partner productivity and pipeline impact. Contribute to job description, interview panel alignment, and process to rapidly staff and operationalize the motion. About you: Based in the Washington, D.C. area (required) to engage closely with the federal SI ecosystem. Deep understanding of the federal/public sector landscape and FSI ecosystem; security clearance preferred but not required if you know the market and stakeholders. Hands-on operator who “checks ego at the door”; equally comfortable engaging C-levels and executing tactical enablement (e.g., portal access walkthroughs). Experience recruiting, onboarding, and enabling partners; proven ability to take a net-new partner motion from concept to repeatable execution. Familiarity working with distributors; experience collaborating with CarahSoft or similar is a strong plus. Strong cross-functional collaboration with Product, Channel, and Public Sector leaders; ability to align partner priorities with roadmap and go-to-market. Process- and outcomes-oriented; sets clear roles and responsibilities, drives accountability, and implements scalable partner management workflows. Excellent communication, relationship-building, and change management skills across technical and non-technical stakeholders Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between $172,000-$196,0000 The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. #LI-Remote About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana's Talent Network to stay up to date on job opportunities and life at Asana.

Date application must be received for priority consideration by: November 20, 2025 Closing Date or if blank, Open Until Filled: Job Family Group: Support Staff Support Staff Classification Title: Operating Systems/Network Analyst 2 Division/Department: Finance and Administration/Information Technology Compensation Range (commensurate with experience): Salary Range 32I-2, $28.94-$36.06 per hour, $5,017-$6,250 monthly FLSA Status: Non Exempt Appointment Basis: 12-month Time Type: Full-time Benefits Eligible: Yes Renewable/Non-renewable/Grants/Limited Duration: Renewable This position must possess and maintain a current, valid Driver License: Yes This position is designated as a critical, security-sensitive or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check: Yes Remote Work Type: On Campus Work Hours: M-F 8-5 Flexible schedule when required. SPECIAL INSTRUCTIONS TO APPLICANT: Each applicant is required to provide (as attachments to the online application) the following supplemental documents: (1) a letter providing some detail of the applicant's qualifications and interest in the position; and (2) current resume/CV. - PLEASE NOTE - during the application process, you will be prompted to attach these documents in the area titled "Resume." Please either combine ALL documents into ONE attachment, OR upload each item separately in this section. Failure to upload ALL of the required documents may disqualify application from consideration. For inquiries and additional information, please contact Human Resource Services via email at *********** or by phone at *************. To view SOU's very generous benefits and pension programs available to eligible positions, please visit *************************************************************************************************************** Our benefits package is an important complement to the offered salary and our Total Compensation Calculator, ****************************************** demonstrates our value and commitment to our employees. POSITION DESCRIPTION: Information Technology provides information resources and technology services to the entire campus community, in support of the academic mission. IT also provides technical assistance in the design, acquisition, installation, and maintenance of the campus information technology, media, and telecommunications infrastructure, including: desktop computer equipment; institutional databases; enterprise-wide applications; technology equipped classrooms, distance learning classrooms, telecommunications systems; centralized access to a campus-wide software library, remote on-line services, open-access and program specific computer labs, consulting, training, and user support. Information Technology provides assistance to University leadership in strategic planning for technology initiatives that strengthen both efficiency and effectiveness. The ability to interact with a diverse population is essential. This position is responsible for the maintenance and administration of server, infrastructure, and application systems that service the SOU Campus Network. This includes configuring enterprise solutions to meet customer expectations and requirements, align with the mission and goals of the University, and comply with Information Technology department standards, policies, and procedures. The position shares system administration responsibilities with the other members of the Infrastructure Services Team. Duties performed include: Setup and provisioning of enterprise applications. Setup and provisioning of new servers, including virtual servers. Developing specifications and project plans for operating systems and enterprise software deployments. Collaborating with the other system and network administrators to design, monitor, and support the university's infrastructure, including physical, logical, security, and disaster recovery. Monitoring and patching servers for security and operating system updates. Cooperating with the other members of the Infrastructure Services Team to design, maintain, and update the university's enterprise directory. Supervising student employees involved in server systems activities. Working closely with User Services staff. Supporting escalated technical issues. Installing operating system upgrades. Maintaining electronic logs and other records for periodic review. Performing regularly scheduled maintenance. Configuring and maintaining network printing operations. Maintaining a test environment for research and development on new operating systems and other system software. Performing system backups and file restores. Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position. This job requires a flexible work schedule, as server and systems maintenance often must happen after normal business hours and on weekends. Minimum Requirements This classification requires a basic foundation of knowledge in operating systems programs, maintenance, systems administration, and network systems that would normally be obtained through a bachelor's degree, preferably in computer science, engineering mathematics, telecommunications or a related technical field, or equivalent technical training and/or experience. SOU interprets these minimums as a Bachelor's degree in Computer Science, Information Systems, or other related field, and four (4) years experience OR equivalent combination of education, technical training and experience totaling eight (8) years and demonstrated experience administering and supporting enterprise server environments (e.g., Windows Server, Red Hat/Ubuntu Linux) and virtualization technologies (e.g., VMware, Hyper-V). Typical skills for each core function are cited below. Operating Systems Analysis Knowledge of internal operating system technology, computer operations and hardware, and network communications theory; Ability to use operating system languages as defined by the campus and ability to perform systems-level programming in a distributed, networked environment; Ability to use performance monitoring software and interpret results; Ability to perform preventative and remedial maintenance to operating system(s); Ability to interface/integrate campus defined operating system(s) with software and other systems; Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications; Knowledge of applications programming techniques and procedures; Understanding of job control and production procedures with an ability to troubleshoot and isolate production problems and application code; Ability to research and survey new products and/or releases, such as productivity tools; Ability to establish and document operations procedures; Knowledge of network operating systems and network architecture, configuration, and protocols; Knowledge of client-server technologies. Operating Systems Administration Familiarity with scripting languages (PowerShell, Python, or Bash) for automation. Knowledge of system management and security/control procedures; Knowledge of database design, structure development, features, operations, programming, and data access principles; Knowledge of data communication network architecture, configuration, protocols, and interfaces; Knowledge of operating systems and storage capacity, including ability to perform capacity planning; Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems; Ability to develop and execute disaster recovery plans; Ability to establish data security standards and procedures; Ability to tune database systems and maintain database software. Strong understanding of Active Directory or LDAP directory services. Network Planning and Implementation Knowledge of network activities, configuration, protocols, and interconnectivity requirements for internal/external information transmission; Computer/video skills on specific applicable hardware and software; understanding of system functionality and components; Specialized vendor training or licensing to meet a specified departmental need; Ability to interpret data on system usage and develop engineering specifications to support changing service levels; Ability to interpret and apply broad regulatory standards and technical specifications to assignments; Ability to monitor and manage vendor relationships to ensure responsiveness and quality. Identity & Access Management: Demonstrated experience with IAM platforms such as Okta, AWS IAM, or similar enterprise identity management solutions Authentication Protocols: Working knowledge of SAML 2.0, including configuration and troubleshooting of SAML-based SSO integrations Network Services: Proficiency in DNS administration (zone configuration, record types, troubleshooting) and DHCP management (scope creation, reservations, lease management) Knowledge of essential network and system security concepts Working understanding of firewalls and network ACLs Understanding of file system and application permissions (e.g., Read, Write, Execute; inheritance) Knowledge of encryption basics (e.g., symmetrical vs. asymmetrical encryption, AES, RSA, cipher suites) Certificate and PKI basics (e.g., digital signatures, certificate authentication, certificate authorities, certificate lifecycle management) Preferred Requirements Industry certifications such as Microsoft Certified Systems Engineer (MCSE), Red Hat Certified Engineer (RHCE), VMWare Certified Professional (VCP), Okta Certified, Box Certified. COMPTIA certified. Experience with the account management in systems such as , Okta, Active Directory, or Workday. Experience with Workday Experience with the Box Enterprise file storage system Experience with database systems (Oracle, MS SQL Server, MySQL) Experience with high-availability clustering (MS, Novell, SQL Server). Experience with enterprise directories (Active Directory, eDirectory, LDAP). Experience with enterprise data backup systems (Veeam, Backup Exec, Syncsort). Experience with enterprise storage systems (iSCSI, SANs, NAS) Experience with virtualization technologies (VMWare, MS HyperV, Xen, KVM). Experience with router and switch configuration. Experience with Network Security Appliances (Palo Alto, SonicWALL, Sourcefire). Experience with configuration management software (Puppet, Chef, SaltStack). Experience with infrastructure monitoring software (Zenoss, Nagios, Zabbix, Icinga). Management, Microsoft Fore Front Identity Manager). Experience working within enterprise Information Security frameworks to protect data and secure systems. Essential Functions Duties - The following examples are typical work activities that are meant to illustrate the general range of work functions and are not meant to be all-inclusive or restrictive: (80%) Shared Network and System Administration Work includes evaluation of technical options; consultation with systems engineers, user support teams, users, and management to determine specifications; creation of design documents, determining configuration standards; with consideration given to reliability, usability and ease of ongoing maintenance. Design and implement network support systems -- Responsibilities include; performing evaluation of technical options; consultation with systems engineers, management, vendors, and end users to determine system specifications; creation of detailed design, and configuration plans that consider fault tolerance, reliability, upgradeability; development of implementation strategies which ensure rapid deployment, ease of conversion, and integration with other network systems. The following duties are shared with the Infrastructure Services Manager and other team members: Installation, upgrade, and maintenance of server hardware and operating systems. Installation, upgrade, and maintenance of network security hardware and software. Installation, upgrade, and maintenance of enterprise software. Installation, upgrade, and maintenance of network storage. Installation, upgrade, and maintenance of desktop hardware, operating systems, and applicationssoftware. Planning and coordinating the deployment of new application software/systems, and the upgrade of existing application software/systems, including support for distributed campus enterprise applications. General enterprise-level administration of all of the resources listed above, including monitoring and security. Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position. Maintain system documentation, including network diagrams, procedures, and configuration details Responsible for designing and managing account creation and deletion processes. Configure and manage Single-Sign-On (SSO)integrations across multiple applications and services utilizing SAML and OAuth/OIDC. Administer and maintain enterprise identity and access management (IAM) systems, including Okta and AWS IAM in cloud platforms such as AWS, GCP, and Entra/Azure. Identity management administration. Oversee DNS and DHCP services, including zone management, record maintenance, and IP address allocation (5%) Network Printing Configure and maintain a network printing environment for the campus network. Assist User Services staff with the creation of network printers. Maintain print accounting and management software. (5%) Data Backup and Recovery Maintain a schedule of backup jobs for university systems. Perform media rotation, and media lifecycle tasks. Restore data as needed. Maintain disaster recovery systems and associated procedures. (10%) Technical Support Troubleshoot network and enterprise application system problems. Ensure system reliability and 7×24 operation of the network and other enterprise systems. Informs Help Desk personnel of system outages, actions undertaken to remedy system problems or failures, and estimated time of resolution for a given system outage. Ensure that systems problems have been efficiently and effectively remedied. Assist User Services with user account configuration issues as necessary ensuring that SOU account administration procedures and guidelines are followed. Plan and submit projects to Change Management for projects which may impact users, or the campus community. Skills, Knowledge, and Abilities Excellent communication skills; demonstrated ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism to effectively handle a broad range of sensitive interpersonal situations. Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist. Expressed ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment. Strong analytical and research skills; demonstrated ability to gather, evaluate, and to develop well-reasoned conclusions and recommendations. Demonstrated ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems. Great ability to effectively perform work of a highly sensitive and confidential nature that requires access to information. Must be able to exercise sound judgment and discretion, tact, and diplomacy. Takes initiative in independently planning, organizing, and performing work assignments within broadly defined parameters Demonstrated ability to work with a high level of productivity and accuracy/attention to detail. Excellent organizational and time management skills with the demonstrated ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Expressed skill to independently analyze software functionality through technical documents, and design and document efficient/effective work processes; ability to independently analyze software problems, test probable causes, and recommend sound solutions. Excellent computer skills and proficiency with a variety of computer applications including word processing, spreadsheets, databases, online systems, social media platforms, Internet as well as online calendaring and email. Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Willingness to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of levels within the organization and multiple outside agencies. Working knowledge or ability to quickly learn, university infrastructure, policies, and procedures. Demonstrated ability to provide training and direction to student assistants. Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. Knowledge of internal operating system technology, computer operations and hardware, and network communications theory Ability to use performance monitoring software and interpret results. Ability to perform preventative and remedial maintenance to operating system(s). Ability to interface/integrate campus defined operating system(s) with software and other systems. Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications. Ability to establish and document operations procedures. Knowledge of network operating system and network architecture, configuration, and protocols. Knowledge of client server technologies. Knowledge of data communication network architecture, configuration, protocols, and interfaces. Knowledge of operating systems and storage capacity, including ability to perform capacity planning. Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems. Ability to develop and execute disaster recovery plans. Ability to establish data security standards and procedures. Ability to tune database systems and maintain database software. Knowledge of communication transmission technologies (e.g., circuit and packet switching, satellite uplink, etc.). Knowledge of network traffic and performance parameters to interpret variance and service impact to users. Ability to analyze network/systems problems using appropriate test structures and related diagnostics (e.g., protocol analyzer, T-bert analyzer, spectrum analyzer, etc.). Understanding of connectivity, system integration, and traffic issues. General knowledge of telecommunication network design, topology system interface, and protocols to meet support requirements. Understanding of telephone switching technology support, data/video communications, and transmissions media and their performance capabilities. Knowledge of telecommunications and video industry standards. Ability to install network subsystems and to modify local, customized software programs/features (e.g., voice mail, electronic mail, and telecom features). Physical Demands The position spends the majority of time in meetings, sitting, or working at a computer. Occasional lifting of network servers, and other computer equipment. Travel to technical training may occasionally be required. Special Conditions Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. Must be able to successfully pass a pre-employment background check. This position classification has been defined as non-exempt and is subject to the overtime provisions of the Fair Labor Standards Act (FLSA). The person holding this position is considered a mandatory reporter under the Oregon Revised Statutes and is required to comply with the requirements set forth by the Oregon Department of Human Services. _________________________ SOU is an equal access AA/EOE committed to achieving a diverse and inclusive workforce In compliance with the Americans with Disabilities Act (ADA), Southern Oregon University will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application, interviewing, and selection process. You are not required to note the presence of a disability on this application. If, however, you require a reasonable accommodation in the application and/or interview process due to disability, requests must be made in a timely manner to Human Resources. Diversity Statement: Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators, and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community. SOU Land Acknowledgement We want to take this moment to acknowledge that Southern Oregon University is located within the ancestral homelands of the Shasta, Takelma, and Latgawa peoples who lived here since time immemorial. These Tribes were displaced during rapid Euro-American colonization, the Gold Rush, and armed conflict between 1851 and 1856. In the 1850s, the discovery of gold and settlement brought thousands of Euro-Americans to their lands, leading to warfare, epidemics, starvation, and villages being burned. In 1853 the first of several treaties were signed, confederating these Tribes and others together - who would then be referred to as the Rogue River Tribe. These treaties ceded most of their homelands to the United States, and in return, they were guaranteed a permanent homeland reserved for them. At the end of the Rogue River Wars in 1856, these Tribes and many other Tribes from western Oregon were removed to the Siletz Reservation and the Grand Ronde Reservation. Today, the Confederated Tribes of Grand Ronde Community of Oregon (******************* and the Confederated Tribes of Siletz Indians (**************** are living descendants of the Takelma, Shasta, and Latgawa peoples of this area. We encourage YOU to learn about the land you reside on and to join us in advocating for the inherent sovereignty of Indigenous people. Notice to Prospective Employees Section 485 of the Higher Education Act, and The Federal Crime Awareness and Campus Security Act of 1990 (now referred to as the “Clery Act”), require that prospective employees be notified of the availability of SOU's Annual Security and Fire Safety Report. The report provides the annual statistics and campus policies for the reporting of and responding to campus crimes and fires; access to campus facilities; conduct code and campus policies on the use, possession, and sale of drugs/alcohol; and educational/information programs to inform the campus community about campus security procedures and crime prevention. An electronic copy of the Annual Security Report (ASR) can be accessed at the following link: ****************************************************** A physical copy of the ASR is available at no charge upon request. To request a copy, please visit the Office of the General Counsel located in Churchill Hall, 1250 Siskiyou Boulevard, Ashland, Oregon 97520. For more information, call ************, or email ************************.