Contractor-Business Analyst Jobs Near Me

Unissant, Inc. is an innovative solutions development and consulting company committed to delivering simplicity through innovation. We meet this commitment by delivering state-of-the-art enterprise computing and processing solutions to both government and commercial clients. Our workforce continually strives to advance (y)our collective intellect through collaborative fortitude, and we are looking for further talent to join that effort! To learn more about our exciting organization, please visit us at ***************** We are seeking a Business and Technology Analyst / Graphics Designer to join our team in Ashburn, Virginia. This is a hybrid role on our team. We are seeking this candidate to convert complex technical concepts and solutions into clear and concise visual graphics, illustrations, and presentations for use in mission-critical, high-visibility client-facing projects. These presentations will often be at the senior executive level and will require the Analyst to present their work to a variety of stakeholders. You will interface directly with customer leadership to develop and execute their vision. This role will become an advisor to the senior executive. A strong understanding of IT systems and workflow processes and how those impact the business and mission is essential. This role is responsible for translating customer requirements into a wide variety of visually appealing graphics products. These products vary in complexity of design and production and may include high-quality designed power point graphics, exhibits, posters, brochures, publications, infographics, branding, and briefing presentations. In this important role, the ideal candidate will demonstrate an understanding of systems operations while providing reliable, accurate, state-of-the-art multimedia support essential to ensuring that all customers are able to communicate mission goals and objectives most effectively. In addition, the successful candidate will be capable of managing several projects at once, putting together high-quality infographics solutions, to include workflows, to concisely communicate a complex topic. Essential Duties and Responsibilities: Possess a strong business acumen and the ability to quickly understand complex problems, systems, and potential solutions and quickly conceptualize a meaningful, graphical/visual response. Design high-quality, engaging, and brand-consistent materials and collateral owning all aspects of production from concept to completion. Conceptualize and design data visualizations and infographics that make complex, technical ideas understandable and accessible. Collaborate and communicate with cross-functional teams to ensure designs align with client/campaign goals, brand, audience, and messaging. Demonstrate flexibility and adaptability to amend designs and concepts based on client and/or management feedback, and changing scope or requirements Remain current on industry trends and best practices in design and technology, using their knowledge to make recommendations that enhance design execution and improve the user experience Other duties as assigned Work Experience: Qualified applicants may be subject to a security investigation and must meet minimum qualifications for access to classified information. This is a highly technical position; individuals will be screened by peers in a technical review of skills and experience. Must have: At least 5 years' demonstrated experience with developing IT system solutions including workflows. At least 5 years' experience as a consultant/advisor/business partner to senior executives. Experience formatting data into visually appealing layouts and info graphs. Near Expert level experience with tools such as Adobe Creative Cloud, including Illustrator, InDesign, Photoshop, and Acrobat Pro. Current, demonstrated experience with Microsoft Office tools, including MS PowerPoint and MS Visio. Job Skills: Team leadership skills, including task planning, assignment, and management. Ability to develop and maintain components with stringent performance requirements. Solid ability to interface at various organizational levels. Must work well in a matrixed team environment. Demonstrated ability to think both critically and creatively to develop innovative solutions to software problems. Education: Bachelor's Degree in Software Design, Information Systems, Engineering or other related discipline required. Certificates, Licenses, and Registrations: This federal program requires the candidates to be a United States Citizen. Must have a current CBP BI clearance or be eligible to obtain one. Communication Skills: Strong executive communications skills, with the ability to understand and convey technical information to non-technical individuals. Demonstrated experience communicating effectively across internal and external organizations. Travel: Individual must live within the metropolitan Washington DC area with regular travel to customer site in Ashburn, VA as needed for meetings. Environmental Requirements: Mainly sedentary; in an office environment May be required to lift up to ten (10) pounds Flexible in working extended hours. The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Unissant management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, where applicable and available, reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions of this position. Please note: Candidate(s) will be required to go through pre-employment screening. Unissant, Inc. is a proud Equal Opportunity Employer! (EOE; M/F/Disability/Vets)

Client: State of Virginia - VITA Job Title: IT Business Analyst Duration: 12+Months Contract Interview Type: Web, In-person Ceipal ID: SVA_BA623_MA VDOT - Business Analyst 4 (752623) Business Analyst Role duties: Interview the business SMEs to investigate questions from the project team Facilitate requirements gathering (REFINEMENTS) Capturing & documenting User Stories & Acceptance Criteria in our system of record) Elaborate acceptance criteria, test cases (verification, SIT, UAT) May serve as tester (validation, SIT, creation and creation / facilitation of UAT case scenarios) Mentor team on analysis techniques and best practices as observed, guidance to PO/SM/PM Identifying and suggesting solutions, documenting mockups, presenting to team and business Creating detailed documentation of business requirements, processes, solutions May create required design documentation as needed Represent the stakeholders (keep things honest) Grooms backlog with the team/developers Quickly become a SME to our project Validate that the implementations in our Sprints match the project plan/requirements Keep all documentation stored and shared with the team in our designated online/cloud locations at all times Skills: Thrives in a team environment, autonomous, self starting (Required 3 Years) Data visualization techniques (Required 3 Years) Microsoft product knowledge and experience with Microsoft tools (Required 3 Years) Experience in requirement gathering and documentation (Required 3 Years) Clear and concise communication with stakeholders at all levels (Required 3 Years) Breaking down complex problems into manageable components (Required 3 Years) Agile project terminology and experience on an Agile team (Required) Preferred qualifications: Adaptable to the styles of the ongoing project and project team (very Agile) Thrives in a team environment, autonomous, self starting Data analysis and manipulation using tools Data visualization techniques Familiarity with project management tools Microsoft product knowledge and experience with Microsoft tools: Azure DevOps PowerPoint Teams SharePoint Outlook Word Excel Visio Understanding of software development lifecycle Ability to understand business needs and goals Knowledge of industry-specific processes and terminology Experience in requirement gathering and documentation Clear and concise communication with stakeholders at all levels Active listening to understand user needs Ability to translate complex technical concepts into layman's terms Identifying patterns and trends in data, efficiency Critical thinking to evaluate potential solutions Breaking down complex problems into manageable components Working effectively with cross-functional teams including developers, designers, and project managers Facilitating discussions and reaching consensus on requirements Certified Business Analysis Professional Agile project terminology and experience on an Agile team _________________________________________________________________________________________________ V Group Inc. is an IT Services company which supplies IT staffing, project management, and delivery services in software, network, help desk and all IT areas. Our primary focus is the public sector including state and federal contracts. We have multiple awards/ contracts with the following states: AR, CA, DE, FL, GA, IL, KY, MD, ME, MI, NC, NJ, NY, OH, OR, PA, SC, TX, VA, and WA. If you are considering applying for a position with V Group, or in partnering with us on a position, please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant. Please share my contact information with others working in Information Technology. Website: ************************* LinkedIn: ***************************************** Facebook: ********************************* Twitter: *********************************

Position Overview: We are seeking a skilled and motivated Business Analyst to join our team. The ideal candidate will be responsible for analyzing business processes, identifying opportunities for improvement, and providing data-driven insights to support strategic decision-making. This role requires a strong analytical mindset, excellent communication skills, and the ability to collaborate effectively with various stakeholders. Key Responsibilities: Requirements Gathering: Collaborate with business stakeholders to understand their needs, document requirements, and ensure that they are accurately captured and communicated. Data Analysis: Analyze business data to identify trends, patterns, and insights that can inform business decisions and strategies. Process Improvement: Evaluate existing business processes, identify inefficiencies, and recommend improvements to enhance operational effectiveness. Reporting: Create detailed reports, dashboards, and presentations to convey findings and recommendations to stakeholders. Project Support: Assist in the planning and execution of projects, ensuring that requirements are met and deliverables are achieved on time. Stakeholder Communication: Facilitate meetings and workshops to gather information, present findings, and discuss potential solutions with stakeholders. Documentation: Develop and maintain comprehensive documentation of business requirements, processes, and project progress. Testing and Validation: Support the testing of new systems or changes to existing systems to ensure they meet business requirements and quality standards.

DataStaff, Inc is in need of a Business Systems Analyst for a long-term contract opportunity with one of our direct clients located in the Richmond, VA area. *The selected candidate will work onsite 5 days per week initially. After some time, they may be allowed to work from home on some days. Responsibilities: Analyzes business analysis artifacts to develop and maintain business requirements and collaborate with IT development team to ensure systems are in alignment. Write stories for consumption by Scrum team. Maintains the OEBS product backlog to ensure a continual flow of tasks to the development team. Coordinates project tasks with stakeholders, team members, and other internal or external stakeholders. Creates test plans and test scripts, conducts user acceptance testing, documents test results, and works with information technology staff to correct identified problems. Develops end-user training materials and conducts training. Provide application(s) support to agency users. Troubleshoots data entry/application errors, isolates problems from symptoms, determines solution or alternatives, develops and implements a resolution. Uses data extraction tools to gather and provide data to internal and external agency data partners based on requested criteria. Identifies data quality issues. Identifies root causes and develops action plan(s) to make improvements. Provides end-user support such as responding to user questions, reporting system deficiencies, and working with technical staff to resolve problems. Addresses outstanding service requests timely and accurately. Monitors HR Help issues daily and provides expeditious resolutions. Assist with reviewing data clean-up and digital scanning work product. Other duties as assigned. Required Skills: 7 Years - Business and systems analysis, design techniques, and product development and/or Agile concepts. 7 Years - Eliciting, documenting and managing requirements, analyzing system issues, business reporting and relationship building. 7 Years - Working on IT development projects including preparing documentation such as use cases, current/proposed process workflows, data flows. 7 Years - Working on IT development projects including process re-engineering studies, functional specifications and training materials. 7 Years - Working on IT development projects including supporting development and testing activities, clarifying requirements. 7 Years - Working on IT development projects including performing or managing user acceptance testing and supporting business technology systems end-users. 7 Years - Developing SQL or other data analysis tools. 7 Years - Proficient with Excel and/or Power BI 7 Years - Ability to successfully interact in a team environment and effectively communicate both orally and in writing across all levels of an organization. 7 Years - Graduation from an accredited college or university with major study in Business Administration, Information Systems, or related field. 7 Years - CBAP or CSPO certification is desired Desired Skills: 7 Years - Experience with Oracle E-Business Suite is desirable. Experience working in Human Resources is a plus. This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.

TECHEAD is celebrating thirty-five years of incredible heritage, talent, and accomplishments! , visit us at TECHEAD.com or on Glassdoor.com. Senior ERP Business Systems Analyst | 20656 Contract: 6 Months, continuous renewals Hybrid: 3 days onsite Local Candidates Only On-Site Richmond, VA No C2C Candidates Responsibilities Determine operational objectives by studying multiple departmental business functions, gathering information, and evaluating output requirements. Wors with stakeholders to record current business processes & procedures and provide guidance and support on developing new ones, for each functional area covered by the ERP. Work with project team, vendors, and stakeholders to identify, record, and disseminate all aspects of change management. Analyze and evaluate business processes. Analyze business and user needs, documentation of requirements, and translation into proper systems requirements specifications. Consult with personnel from various departments to identify areas for the development of technical solutions to automate and/or improve business processes. Collaborate with stakeholders and improve operational efficiency. Bridge communication between business users and IT teams and maintaining ongoing communication with management. Monitor and report on the progress of business initiatives and provide guidance and support to other business analysts. Requirements: Strong well-developed analytical, diagnostic, and problem-solving skills. Proven track record of successfully analyzing and documenting complex business processes and identifying areas for Process improvement. Proven experience in gathering, analyzing, and documenting business requirements and use cases. Proficiency in modeling techniques, requirements gathering, and documentation. Proficiency in business modeling and analysis tools such as Microsoft Visio, Lucid Chart, or similar. Experience in translating business requirements into detailed system specifications. Ability to create process flow diagrams, data flow diagrams, and other relevant documentation. Ability to communicate effectively with technical and non-technical stakeholders. Ability to interact and maintain effective working relationships with all levels of staff. Experience in presenting analysis findings and recommendations to both technical and non-technical audiences. Strong background in at least one area: Fiscal, IT, HR. Preferred Requirements: 10+ years of experience as a Business Systems Analyst, with a focus on IT development projects. Strong understanding of software development methodologies (Agile, Waterfall, etc.). Database Querying (SQL, Oracle and/or Crystal). Understanding of system development life cycle (SDLC). Understanding of quality assurance processes and methodologies. Familiarity with project management concepts and practices. Task entry and tracking via Jira. TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. For more information on TECHEAD please visit ****************

Role : Business Analyst 4 Contract Interview the business SMEs to investigate questions from the project team Facilitate requirements gathering (REFINEMENTS) Capturing & documenting User Stories & Acceptance Criteria in our system of record) Elaborate acceptance criteria, test cases (verification, SIT, UAT) May serve as tester (validation, SIT, creation and creation / facilitation of UAT case scenarios) Mentor team on analysis techniques and best practices as observed, guidance to PO/SM/PM Identifying and suggesting solutions, documenting mockups, presenting to team and business Creating detailed documentation of business requirements, processes, solutions May create required design documentation as needed Represent the stakeholders (keep things honest) Grooms backlog with the team/developers Quickly become a SME to our project Validate that the implementations in our Sprints match the project plan/requirements Keep all documentation stored and shared with the team in our designated online/cloud locations at all times Preferred qualifications: Professional Adaptable to the styles of the ongoing project and project team (very Agile) Thrives in a team environment, autonomous, self starting Data analysis and manipulation using tools Data visualization techniques Familiarity with project management tools Microsoft product knowledge and experience with Microsoft tools: Azure DevOps PowerPoint Teams SharePoint Outlook Word Excel Visio Understanding of software development lifecycle Ability to understand business needs and goals Knowledge of industry-specific processes and terminology Experience in requirement gathering and documentation Clear and concise communication with stakeholders at all levels Active listening to understand user needs Ability to translate complex technical concepts into layman's terms Identifying patterns and trends in data, efficiency Critical thinking to evaluate potential solutions Breaking down complex problems into manageable components Working effectively with cross-functional teams including developers, designers, and project managers Facilitating discussions and reaching consensus on requirements Certified Business Analysis Professional Agile project terminology and experience on an Agile team Required Skills: 3 Years - Thrives in a team environment, autonomous, self starting 3 Years - Data visualization techniques 3 Years - Microsoft product knowledge and experience with Microsoft tools 3 Years - Experience in requirement gathering and documentation 3 Years - Clear and concise communication with stakeholders at all levels 3 Years - Breaking down complex problems into manageable components 3 Years - Agile project terminology and experience on an Agile team

The candidate must have excellent proficiency in writing code, business analysis, OneTrust (SaaS platform), testing and excellent communication skills. The candidate must have experience in any language like JavaScript (preferred), Python, Apache FreeMarker etc. The candidate must have configured assessments, routing rules, written integration workflows within OneTrust to OneTrust platforms OR from an external sources like API calls, SFDB folder etc. The candidate must have excellent communication skills as he/she will be interacting with business and technical teams. Must Have Qualifications: Apache, OneTrust, understanding of SDLC, Agile, Maintenance of Jira, Proficient in Excel, able to query with SQL, Python is preferred. Responsibilities: Engage with ETPO team on gathering requirements for various technology implementations. Partner with IT and all divisions to facilitate transition and integration to new third-party technology platform. Manage successful delivery against defined objectives. Interact with Enterprise and tech teams to ensure timelines and dependencies are understood and accounted for. Qualifications: 10 or more years of related analysis, testing and implementation experience. 6 or more months of OneTrust system experience preferred. Experience with designing and writing integrations using apache.js, and hands on experience with configuration of assessments, workflows, routing rules etc., in OneTrust is highly preferred. Greater than 5 years of requirement analysis and mapping as-is, to-be process flows. College Degree or equivalent experience; advanced studies/degree preferred. Strong quantitative, analytic, and project management skills. Strong Excel skills including writing macros based on business needs. Experience with technology and system implementation. Ability to identify, prioritize, and articulate impacts, scope, risks, issues for complex enterprise projects. Ability to communicate with technical as well as non-technical audiences to ensure quality solutions. Prior experience with project management in third party risk management or the financial industry a plus. Prior experience with SaaS solutions is preferred

Job Description: Business Analyst - Salesforce Community Cloud & SaaS Integration Contract Type: 12-Month Contract (Health and 402k Benefits) M-F, 8-5 ET; 40hrs/week; 1-2 days/week on site for ad-hoc meetings Start: January, 2025 Softworld, a Kelly company is looking for a skilled Business Analyst to enhance end-user experiences by integrating Salesforce Community Cloud, Twilio, Marketing Cloud, and other SaaS platforms. The ideal candidate should have previous experience in gathering and documenting business requirements, designing API integrations, map data flows, and oversee testing and implementation to deliver seamless 360-degree solutions. Key Responsibilities: Define and document requirements for Salesforce integrations and related SaaS platforms. Collaborate with technical teams on API integrations, data mapping, and process flows. Develop and execute test plans to validate end-to-end solutions. Create and maintain documentation, including user stories, workflows, and technical guidelines. Work closely with stakeholders to ensure alignment with business objectives. Provide support during implementation and adoption phases. Qualifications: Bachelor's degree in a relevant field. 5+ years of experience as a Business Analyst with Salesforce CC, Twilio and SaaS integrations. Expertise in API integrations, data mapping, and testing. Proficient in tools like Jira, Confluence, and process visualization tools. Strong communication and stakeholder management skills. Salesforce certifications are a plus. Location: Remote, with occasional onsite requirements. This role is a unique opportunity to drive impactful solutions by leveraging cutting-edge Salesforce and SaaS technologies.

*Not open to C2C or third party candidates* Houston headquartered company - FULLY REMOTE working CST hours Contract to hire opportunity 40 hours a week Our client is looking for a Salesforce Business Analyst to join their team. You will play a pivotal role in driving the ideation, delivery, and implementation of data-driven solutions with a focus on Salesforce platforms. Collaborating closely with business stakeholders, you will ensure customer-centric decisions are fact-based, solutions are aligned with the organizational vision, and that Salesforce features and functionalities are optimized to deliver maximum value. Accountabilities: • Experience with Virtual Power Plant (VPP) systems, their integration, and analytics within Salesforce or other platforms. • Collaborate with business stakeholders to understand key business objectives and ideas to help define and transform them into a scoped and sized business change including definition of minimal value product (MVP). • Establish a requirements management strategy which describes; process for elicitation, documentation standards and format, tools, meeting cadence, backlog grooming process, review & approval process, change process, and communications processes. • Elicit business requirements and document in the form of a vision statement, visual models/process flows, business objectives, goals, and success criteria. • Elicit functional and non-functional requirements and document in the form of epics, stories, wireframes, business rules, and acceptance criteria. • Build, organize help prioritize and maintain the project backlog over the course of the project, often serving as a partner and mentor for the Business Lead/Product Owner. • Facilitate the ongoing backlog grooming process, supporting the Business Lead/Product Owner to define value, priority, and select scope for upcoming releases and sprints. • Collaborate with Product Owner, Business Users, and Technical Team to write and elaborate user stories to include acceptance criteria and business rules per the team's “Definition of Done” • Participate in Agile/Scrum ceremonies such as stand-ups, demos and sprint retrospectives. • Facilitate the review of stories with team during sprint planning to ensure the team has a common understanding of the user story and acceptance criteria. • Analyze new requests from stakeholders and determine if the request is a defect, new story, a modification to an existing story, or already covered in an existing story. Update the backlog and stories as appropriate. • Maintain an overall view and perspective on the “big picture” and understanding how the parts of the project fit together to provide the overall solution. • Perform functional testing during development sprints and review testing issues to determine if the issue is a bug or behaving as expected • Write user acceptance test (UAT) scripts and facilitate user acceptance testing • Understand the concept of data-driven decision making, ability to analyze data and use it to inform decision making • Measuring and tracking key performance indicators and using the data to drive continuous improvement. Competencies and Qualifications: • Bachelor's degree or 5+ years' experience as a Business Analyst • 2-3 years' experience in Agile/Scrum, supporting Agile efforts • Experience with Agile management tools a plus (e.g., ADO, Jira) • Excellent verbal and written communication skills and the ability to interact professionally with diverse groups, executives, managers, and subject matter experts. • Experienced in various business analysis techniques including data modeling, feature decomposition, context diagrams, stakeholder analysis, state diagrams, wireframes, functional requirements, non-functional requirements, use cases, business process definition, user stories, and backlog management. • Scrum Master or Product Owner certification a plus • IIBA or CBAP Business Analyst certification a plus

About the job Why Zensar? We're a bunch of hardworking, fun-loving, people-oriented technology enthusiasts. We love what we do, and we're passionate about helping our clients thrive in an increasingly complex digital world. Zensar is an organization focused on building relationships, with our clients and with each other-and happiness is at the core of everything we do. In fact, we're so into happiness that we've created a Global Happiness Council, and we send out a Happiness Survey to our employees each year. We've learned that employee happiness requires more than a competitive paycheck, and our employee value proposition-grow, own, achieve, learn (GOAL)-lays out the core opportunities we seek to foster for every employee. Teamwork and collaboration are critical to Zensar's mission and success, and our teams work on a diverse and challenging mix of technologies across a broad industry spectrum. These industries include banking and financial services, high-tech and manufacturing, healthcare, insurance, retail, and consumer services. Our employees enjoy flexible work arrangements and a competitive benefits package, including medical, dental, vision, 401(k), among other benefits. If you are looking for a place to have an immediate impact, to grow and contribute, where we work hard, play hard, and support each other, consider joining team Zensar! Zensar is seeking a Business Analyst (Enterprise Agreement(EA) ,True Forward process , CCW AND CCW-R) in San Jose, CA , 100% Remote . This is open for Full time with excellent benefits and Contract Role as well with outstanding growth opportunities. You might really grab our attention if you have: Job description: Knowledge of Cisco's Enterprise Agreement (EA) True Forward processes, policies, and procedures. Hands-on experience with applications such as EAMP, EA workspace, CCW & CCW_R, and a basic understanding of downstream and upstream impacts. Analyze the service install base coverage of customers, understand how True forward charges are incurred, and provide resolutions for disputes. Accurate True forward order creation and should assist with holds management and fulfillment/closure. Log incidents with IT for Services EA technical issues and track them for long-term fixes. Work-level instructions with detailed instructions and process flows should be created whenever there is a change in process or policies. Conduct business analysis of current system capabilities and challenges, document manual steps, work with RPMs and IT to enable the enhancements/automations. Ability to collaborate with cross-functional teams such as Partners, IT & RPMs, etc., explain the problem statement, and work towards resolutions. Zensar believes that diversity of backgrounds, thought, experience, and expertise fosters the robust exchange of ideas that enables the highest quality collaboration and work product. Zensar is an equal opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Zensar is committed to providing veteran employment opportunities to our service men and women. Zensar is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. Zensar does not facilitate/sponsor any work authorization for this position. All candidates must present valid authorization to commence new employment in the U.S. for Zensar. Candidates who are currently employed by a client or vendor of Zensar may be ineligible for consideration. Zensar values your privacy. We'll use your data in accordance with our privacy statement located at: *********************************

Job Title: Business Analyst (Insurance & Financial Services Experience) Qualifications: 5-8 years of experience in business analysis or project management, focusing on production support for large, complex, and integrated technology platforms in Financial Services. Strong expertise in issue triage, root cause analysis, and collaboration across business and technology teams to resolve issues and implement lessons learned. Proven ability to define and document functional specifications using test automation frameworks like Cucumber, SpecFlow, Selenium, or Cypress. Skilled in eliciting and developing business requirements with both technical and analytical precision (experience with employee benefits administration is a plus). Experience leading efforts in requirements gathering, data analysis, testing, and implementation, including user stories, acceptance criteria, and business process optimizations. Proficiency in coordinating between business, IT, and vendors while fostering strong collaborative relationships. Strong knowledge of waterfall and agile methodologies. Hands-on experience with Microsoft Office Suite (Word, Excel, Visio, PowerPoint), collaboration tools (SharePoint, Teams), and project management software (Jira, MS Project). Excellent communication, facilitation, organizational, and leadership skills. Responsibilities: Develop and finalize business requirements through workshops, gap analyses, and impact assessments. Coordinate discussions between business, IT, and data teams to design optimal solutions. Create and optimize current and future state business processes using tools like Microsoft Visio. Lead user acceptance testing (UAT) efforts, including scenario development, defect resolution, and end-to-end testing coordination. Support data troubleshooting and analysis in collaboration with data analysts. Partner with business and IT teams to improve application functionality, operational efficiency, and processes. Provide strategic guidance to executives, redesign workflows, and enhance productivity while minimizing risks.

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Primary Responsibilities Work closely with Process Owners to transform business requirements into technical requirements. Offer business thought leadership to improve existing business processes. Work closely with Programmers to ensure an understanding of business requirements and practices. Consult with development team to improve usability and recommend program improvements or corrections to development staff. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract low-level information, and distinguish business requests from the underlying true needs. Provide Management with status reports and project updates as needed. Communicate project expectations and status to team members and stakeholders in a clear, concise, and timely fashion. Deliver documentation as needed and/or defined by documentation standards (Functional requirements, Business Requirements Document, Use Cases, etc.). Stay informed of advances and pertinent changes in software technologies. Key liaison between IT and Crown business. Act as proxy Product Owner for stakeholders. Qualifications High school diploma or equivalent required, along with 5 plus years of experience. Experience with a cloud ERP system highly desired. Familiarity with IFS Cloud ERP preferred. Project management experience preferred. Occasional travel (5-10%) Occasional overnight stays (5-10%) Job requires employee to drive a personal vehicle to conduct company business < 20% per week (8 hours) and/or travel locally between company locations during scheduled workday. Remote Work: Crown offers hybrid remote work for this position. A reasonable commute is necessary as some onsite work is required. Relocation assistance is available. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EO/AA Employer Minorities/Females/Protected Veterans/Disabled

IMSolutions seeks a Lead Business Analyst (Acquisition Systems) to fill an exciting opportunity supporting the federal government. The ideal candidate must be within the DMV area, as this role is onsite in Falls Church, VA. As a Lead Business Analyst (Acquisition Systems), you will manage large projects in complex organizations, crossing multiple business units with stakeholders with diverse and conflicting needs. This will require complex reporting and communication at the agency and executive levels. These functions include: Demonstrated knowledge and experience with the software development lifecycle. Ability to visualize and articulate complex concepts and solve complex problems. Extensive knowledge of Integrative Acquisition Environment and DOD acquisition system policies and procedures. Providing expert technical advice, staff coordination, and consultation to formulate guidelines, implement new developments, and provide expert interpretation. Demonstrated exceptional written and oral communication skills, including the ability to give formal presentations to diverse audiences. You will be: Self-motivated, quick, and assertive. Highly detailed oriented and organized, with exceptional time management skills. Able to work well under pressure and comfortable with dynamic environments' change and complexity. Required Job Qualifications: Bachelor's Degree in Computer Science, Information Systems, or Business. One year of related work experience may be substituted for each year of required education Ten (10) years of experience in project management in large-sized projects in complex organizations, crossing multiple business units with stakeholders with diverse and conflicting needs, requiring complex reporting and communication at the agency and executive levels. Five )5) years of experience or understanding of Project Management, Estimation, and Planning, the procurement field in the public and/or private sector and implementing ERP solutions in the public and/or private sector. Five (5) years of experience in Project Management in DoD/Military Health Systems-related areas. Five (5) years of experience with IT systems functional analysis, requirements design, test development, and test execution. Knowledge of the General Fund Enterprise Business System (GFEBS). Must be proficient in using the Microsoft suite of applications, including Word, Excel, PowerPoint, Outlook, Project, and Adobe Acrobat. Preferred Job Qualifications: Master's Degree (ten years of experience may be substituted with an Advanced Degree) Base compensation range and benefits: $105,000 to $125,000 - Actual compensation is subject to variation due to such factors as education, experience, skillset, and location. Outstanding medical, dental, vision, Tri-Care Supplement, HSA, FSA, insurance (STD, LTD, life, AD&D, voluntary life, accident, hospitalization, critical illness), EAP, and additional discounts! IMS jobs are posted as open until filled. Who we are, IMSolutions is a rapidly growing woman-owned, veteran-owned Virginia-based management consulting company. We specialize in providing innovative and cost-competitive business and program management solutions to our clients across the public sector. Primarily, our support encompasses assisting clients in acquiring mission-critical capabilities, including developing holistic program strategies for successfully inserting technologies to achieve material solutions efficiently and expeditiously. At IMSolutions, LLC (IMS), service to our clients, each other, and communities is central to everything we do. We understand, comprehend, and appreciate that people with diverse backgrounds, experiences, and points of view lead to better and more comprehensive ideas and solutions. Our IMS culture and commitment to difference and inclusivity help us grow as individuals and in partnership with our clients to drive our unparalleled solutions and customer experience. Equal Employment Opportunity IMS is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, ethnicity, national origin, sexual orientation, gender identity, age, marital or family status, disability, or status as a protected veteran. IMS is a federal contractor that desires priority referrals of protected veterans for job openings. IMS is an E-Verify Employer. If you cannot complete this application due to a disability, contact us to ask for accommodation or an alternative application process. Trina Campbell (tcampbell at imsolutionsllc.com)

Must Have Qualifications: Apachee.js Onetrust Understanding of SDLC Agile Maintenance of Jira Proficient in Excel Able to query with SQL Python is preferred Responsibilities: Engage with ETPO team on gathering requirements for various technology implementations. Partner with IT and all divisions to facilitate transition and integration to new third-party technology platform Manage successful delivery against defined objectives Interact with Enterprise and tech teams to ensure timelines and dependencies are understood and accounted for Qualifications: 10 or more years of related analysis, testing and implementation experience. 6 or more months of OneTrust system experience preferred. Experience with designing and writing integrations using apache.js, and hands on experience with configuration of assessments, workflows, routing rules etc, in OneTrust is highly preferred. Greater than 5 years of requirement analysis and mapping as-is, to-be process flows. College Degree or equivalent experience; advanced studies/degree preferred Strong quantitative, analytic, and project management skills Strong Excel skills including writing macros based on business needs. Experience with technology and system implementation Ability to identify, prioritize, and articulate impacts, scope, risks, issues for complex enterprise projects Ability to communicate with technical as well as non-technical audiences to ensure quality solutions Prior experience with project management in third party risk management or the financial industry a plus Prior experience with SaaS solutions is preferred. Keys to Success in this Role: Strong organizational and time management skills, managing multiple priorities and deadlines Ability to develop, maintain, and cultivate effective relationships across divisions Strong analytical skills Flexible and adaptable

The Workday Analyst is a pivotal role that involves the maintenance, support, and enhancement of the Workday Enterprise Application and its ancillary systems. This position operates under minimal supervision and adheres to established policies and procedures. The analyst will be responsible for addressing business problems through the proposal of effective solutions, educating users on system functionalities, managing project timelines and expectations, ensuring quality control, and mentoring team members. The role requires a deep understanding of healthcare finance-specific business processes, as well as excellent written and oral communication skills. The analyst will engage in advanced data analysis and interpretation, and business process analysis to ensure that the systems meet the needs of the organization. The position also involves leading efforts to track issues and resolutions, identifying urgent situations, and staying current with system information, changes, and updates. Responsibilities Manage and provide leadership for the resources supporting the break/fix efforts of the HR/Finance application. Act as primary point of contact to monitor and triage HR/Finance IT issues. Research inquiries using available information resources and redirect problems to the appropriate resource. Lead effort in tracking issues and resolutions; identify situations requiring urgent attention. Stay current with any supported system information, changes and updates. Analyze and assess technical issues (Desktop, Network, Application, Other). Understand and follow defined technical standards, security and data privacy standards, and best practices. Perform other duties as assigned. Requirements Bachelor's degree in Computer Science, Information Systems, or other related fields or equivalent work experience. 3-5 years of experience with Workday Finance applications in a Healthcare setting is preferred. Project management of short and medium-term projects related to break/fix and optimization. Previous lead role in implementation/support of a 'like' application/application suite. Strong verbal and written communication skills to interact with stakeholders and team members. Ability to accurately collect information in order to understand and assess the stakeholder's needs and situation. Strong attention to detail, problem solving skills and customer service orientation. Ability to prioritize workload and provide timely follow-up and resolution. Ability to work effectively in a fast-paced, self-directed team-based environment. Ability to think clearly under pressure and in stressful environments. Ability to troubleshoot and provide support; high technical aptitude with the ability to grasp technical concepts and details. Knowledge of fundamental operations of relevant software, hardware and other equipment. Workday Pro Integration, Security, or Financial certification preferred.

FedTec is a Woman-Owned Small Business with headquarters in Reston, VA. However, FedTec is more than just a company - we are a dedicated team of visionary individuals who understand the power of transformation. With our unwavering commitment to innovative technology and forward-focused methods, we empower government agencies to fulfill their missions successfully with our capabilities in Digital Transformation, and Cyber Security. Our strategy is rooted in in-depth advising and a unique shoulder-to-shoulder mission experience, all geared towards enabling our clients, their agencies, and every American to thrive. We use the same approach as our employees, building meaningful and lasting relationships to meet their evolving needs and help them grow. We are excited to welcome you to our family. Position: HRMS Systems Analyst Location: Richmond, VA, 23220 Client: Virginia Housing Development Authority Job Summary: The individual will provide support to users, employing a high degree of customer service, technical expertise and timeliness by using various techniques for resolving problems. This individual will provide technical support for business specific applications. Is responsible for escalation of problems to the Director of HR Services as necessary. Responsibilities: Application Systems Support- 40% Maintains optimal function of HR systems, which may include configuration, development, maintenance, and upgrade to applications, systems, and modules. Manages permissions and accesses to HR systems; ensures system compliance with data security and privacy requirements. Perform configuration changes, testing and implementation of internal HR initiatives using HR systems solutions Serves as liaison between HR, information technology, external vendors, and other stakeholders for HRIS design and implementation projects. Frequent interactions with customers and effective in interpersonal communication and problem solving. Uses a high degree of patience and problem management techniques to solve problems. Adheres to Virginia Housing and IT standards in resolving problems. Provide technical support for business specific applications. Maintain expert knowledge of all phases of business-specific technology requirements. Maintains own schedule of priorities. Ability to express technical concepts in terms that are understandable to the business users. Produce documentation relating to implementation and performance standards and ensuring on-going currency and relevance of these standards. Data Management and Analysis - 30% Strong analytical and conceptual skills Maintain a high level of discretion regarding access to and reporting of sensitive data contained within the supported system(s). Prepares new report templates for HR staff, managers and executives to execute as needed. Collects and compiles HR metrics and data from a variety of sources including HR system(s), employee surveys, exit interviews, employment records, government labor statistics, competitor's practices, and other sources. Manages permissions and accesses to HR systems; ensures system compliance with data security and privacy requirements. Business Analysis - 30% Review HR business processes to identify opportunities in which technology solutions can replace manual processes; coordinate testing and implement solutions. Ability to express technical concepts in terms that are understandable to the business users. Analyzing, understanding, and documenting “current state” processes to understand the context and implications of change. Assembling and presenting information to management-level positions, as necessary. Coordinating User Acceptance Testing, as necessary. Prepares training materials, guides, documentation and performs user training as needed. Competencies: VHDA Core Competencies Knowledgeable Mission-Driven Can-Do Attitude Collaborative Customer Focused Position Specific Competencies Analytical Skills Research data discrepancies Follow workflow logic Resolve QA defects Project Management Create simple project plans Ability to set milestone dates Provide updates in meetings, emails or software Skills and Knowledge: Handles constructive criticisms well and uses them for professional growth. Builds appropriate rapport, and builds constructive and effective relationships. Uses diplomacy and tact and the ability to diffuse high-tension situations comfortably. Maintains peer relationships and can quickly find common ground and solve problems. Spends his/her time and the time of others on what's important; Quickly zeroes in on what's critically important to finishing tasks, can quickly sense what will help or hinder in accomplishing a goal. Eliminates roadblocks and creates focus. Working Relationships: Works with the end users and all associates of the business specific application. Also, partners with the IT Services department, and users for other business specific applications as required. Education and Experience: Education: B.S. Degree in Information Services, Business Administration, or equivalent education and work experience Experience: A few years of diverse business experience in mortgage banking, housing program administration or other business related experience. A few years of experience in project management, information systems administration, business application systems, and/or organizational business systems implementation. A few years of experience in application administration. A few years of experience in hardware/software support in a medium sized environment, Working knowledge of SQL queries. Understanding of ITIL and ITSM methodologies. When You Join FedTec, You Are Joining a Family! We take pride in our work and the true and transparent relationships we build with our employees and partners. We believe that positive energy attracts like-minded individuals, which is why we have such exceptional people on our team. Just as you'd do for your own family, we prioritize your safety, health, and happiness. That's why we've created the FedTec Total Well-Being program, offering benefits like: Comprehensive medical, dental, and vision plans. These plans encompass a range of beneficial features, such as Telehealth virtual care programs, and access to resources to support your physical and mental well-being. Generous paid time off for relaxation and rejuvenation. Financial security through 401k, company-paid short and long-term disability, life insurance, and additional voluntary coverage. Support for your life and family with access to an Employee Assistance Program, Pet Insurance, and Prepaid Legal services. Recognition and growth opportunities through our Rewards & Recognition and Learning & Development programs. Our newest addition, the FedTec Fit Program, features an on-staff Fitness Coach who provides personal and group sessions, company fitness challenges, and ongoing support for your fitness goals. At FedTec we embrace the power of diversity, fostering a culture where varied thoughts, ideas, and perspectives empower our employees and partners to thrive. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran and we maintain a drug-free workplace to ensure a safe and healthy environment for all. If you feel that your qualifications, talents, and values align with our culture, we welcome you to apply by submitting your resume today!

Job Title: ITSM Queue Manager/Analyst Location: Alexandria, VA (Remote, Full-Time, M-F) KeenLogic is seeking a talented and self-motivated individual to fill the role of ITSM Queue Manager/Analyst with the National Science Foundation. This position involves working in a challenging, consultative, and collaborative team environment, providing support and management services to ensure the effective resolution of end-user concerns and the efficient operation of IT systems. Required Qualifications: US citizen Bachelor's degree with 3+ years of relevant experience, or High School Diploma with 11 years of experience in customer technology and support roles 3+ years of experience providing phone and/or in-person support for business applications Experience working with ITSM tools such as ServiceNow or equivalent, and supporting high- priority tickets Experience with Microsoft Office 365, Visio, Adobe Acrobat, and a strong understanding of desktop environments, local area networks, telephony, voice, mobile phones, and apps 2+ years of Asset Management ITIL Service Management Responsibilities: Queue Management: Monitor ticket queues, prioritize work, and assign tickets to appropriate technical resources for troubleshooting and resolution Perform aging analysis and audits to ensure ticketing standards are met and service levels (SLAs) are maintained Coordinate tickets across organizational boundaries and prepare daily and summary reports on Incidents, Change, and Problem tickets Escalate tickets with a high degree of recurrence, high severity, or unknown root causes to the Problem Management process Systems Analysis and Support: Analyze client business applications and data to identify, correct, and report malfunctions Provide Tier I/II support for custom business applications, including diagnosis, remediation, and performance tuning Assist with help desk calls, emails, and in-person support, acting as a liaison between clients and support groups to resolve issues Document tickets with detailed information for escalation to Tier III teams, and contribute to knowledge base articles and procedural documentation Technical Expertise: Perform help desk support for a variety of office automation, telecommunications, and visual information hardware and software Set up new user accounts, including enterprise email configuration, and assist clients with account/application technical problems Engage in advanced troubleshooting with remote assistance tools such as Citrix, RCN, Fast Access, and Web VPN Customer Service: Communicate with employees and contractors using professionalism, tact, and diplomacy to answer support calls Coordinate with vendors on items that require escalation to Tier III support Prepare training materials for service desk staff and participate in the Problem Management process for repetitive error conditions Preferred: ServiceNow use and reporting experience Experience with Automated Call Distribution systems Advanced knowledge of Office365, Visio, and Adobe Acrobat ITIL v3 Foundations certification Experience with business application training, troubleshooting, and user acceptance testing

Responsibilities: Detection/Monitoring: Continuously monitor and analyze systems for unusual activity and potential threats. Vulnerability Assessments: Conduct regular vulnerability assessments and penetration testing to identify and address security weaknesses. Incident Response: Investigate security breaches and other cybersecurity incidents, providing timely and effective responses. Security Measures: Develop and implement robust security measures to protect information systems from unauthorized access and cyber threats. Collaboration: Work closely with IT and security teams to enhance security protocols and ensure compliance with industry standards. Reporting: Prepare detailed reports on security incidents, mitigation strategies, and overall security posture. Threat Intelligence: Stay updated on the latest cybersecurity trends, threats, and technologies to proactively address potential risks. Requirements: Candidates must have an active Top Secret/SCI (TS/SCI) clearance. Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field. 4 years of relevant work experience may be considered in lieu of the degree requirement. 8 years of experience in cybersecurity or a related field. 2+ years of experience displaying proficiency in network security technologies and tools. 2+ years of experience displaying strong knowledge of operating systems (e.g., Windows, Linux). Strong knowledge of cybersecurity principles, tools, and techniques. Experience with security information and event management (SIEM) systems (e.g. Splunk). Proficiency in conducting vulnerability assessments using ACAS. Security+ or equivalent certification (DoD 8570 for IAT). Desired Qualifications: IAT level III certification (CASP+, CISA, CISSP, or GCIH) or the ability to obtain certification within six months of hiring. 2+ years of cybersecurity experience in the Department of Defense (DoD) or Intelligence community.

What Working at Hexaware offers: Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed. Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance. With an ever-expanding portfolio of capabilities, we delve deep into and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware's commitment towards creating smiles. “At Hexaware we encourage to challenge oneself to achieve full potential and propel growth. We trust and empower to disrupt the status quo and innovate for a better future. We encourage an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together.” We are always interested in, and want to support, the professional and personal you. We offer a wide array of programs to help expand skills and supercharge careers. We help discover passion-the driving force that makes one smile and innovate, create, and make a difference every day. Job Description: Hexaware is currently seeking a dedicated Data/System Analyst to lead our infrastructure projects in McLean, VA (Day 1 Onsite 3 Days onsite 2 Days Remote) The ideal candidate will exhibit: We are seeking a highly skilled and technically proficient System Analyst to join our dynamic team. The ideal candidate will have a strong background in system analysis and design, with extensive experience in XML, JSON, GraphQL, and SQL. This role requires a detail-oriented professional who can effectively analyze complex systems and provide innovative solutions to enhance our technological infrastructure. Key Responsibilities: Analyze and evaluate complex systems to identify areas for improvement and optimization. Design and implement system solutions that meet business requirements and improve operational efficiency. Utilize XML, JSON, and GraphQL to develop and integrate data exchange solutions. Write and optimize SQL queries for data retrieval, manipulation, and reporting. Collaborate with cross-functional teams to ensure seamless integration of new systems and technologies. Provide technical expertise and support to team members and stakeholders. Document system specifications, processes, and workflows to ensure clarity and consistency. Stay updated with the latest industry trends and technologies to drive continuous improvement. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as a System Analyst or similar role with a strong technical focus. Proficiency in XML, JSON, GraphQL, and SQL. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work independently and as part of a team in a fast-paced environment. Experience with system integration and data exchange processes. Preferred Skills: Familiarity with additional programming languages or technologies. Experience in project management or leading technical projects. Knowledge of cloud-based systems and services. Equal Opportunities Employer: Hexaware Technologies is an equal opportunity employer. We are dedicated to providing a work environment free from discrimination and harassment. All employment decisions at Hexaware are based on business needs, job requirements, and individual qualifications. We do not discriminate based on race including colour, nationality, ethnic or national origin, religion or belief, sex, age, disability, marital status, sexual orientation, parental status, gender reassignment, or any other status protected by law. We encourage candidates of all backgrounds to apply. Find out more at Hexaware.com.