Contracts specialist jobs in Santa Clara, CA - 385 jobs

WeRide is a smart mobility start-up whose mission is to transform mobility with autonomous driving. We are committed to build better transportation experience that's safe, efficient, affordable and joyful. We have an elite team of entrepreneurs and technologists who share the same passion and pursue continuous excellence in their work. What you will do: Thoroughly understand how our self-driving technology works. Stay on top of countless daily changes, both big and small. Safely operate test vehicles for up to 8 hours a day to evaluate and help improve our autonomous driving system. Consistently make exceptional judgment calls. Share detailed feedback on our technology and top priorities with engineers and managers. Be the voice of the company to self-driving enthusiasts and curious onlookers. Demonstrate work flexibility in a startup environment - responsibilities include: regularly washing company vehicles, garage maintenance support, carrying things as needed, picking up co-workers (when on business trips), and any other non in vehicle task ad hoc task as needed. Requirements: 2 years of experience as an AV (Autonomous Vehicle) Safety Officer. Strong focus on safety first. Excellent communication skills, fluent in English. Valid U.S. driver's license and a clean driving record. Commitment to significant time overseas (>25% in mid east and Europe) training new safety drivers. Preferred to have Proven record of success thriving in a team setting. Passion for vehicles and/or experience in vehicle maintenance. Expertise in vehicle technology. Proficiency in multiple languages is a plus. $28 - $40 an hour We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are seeking a detail-oriented and analytically minded Marketplace Senior Specialist to support the growth and optimization of our presence across key e-commerce marketplaces such as Amazon, Walmart, Macy's, Target, and Nordstrom. This role blends strong execution with business analysis, problem solving, and value-based prioritization, with a clear expectation of end-to-end ownership of marketplace performance. The ideal candidate operates with a high level of ownership and accountability. They proactively identify opportunities and risks, connect day-to-day actions to financial and performance outcomes, and drive work from insight through execution to measurable results. This person exercises sound judgment, sets priorities based on impact, and raises recommendations backed by data. This role requires comfort operating in ambiguity and influencing cross-functional partners to move initiatives forward. The successful candidate is curious, continuously seeking better ways of working, and confident testing new tools and technology solutions-providing structured feedback to improve workflows, increase automation, and scale marketplace performance. As the organization transitions from manual processes to more automated ways of working, this role plays an active part in shaping how work gets done, not just executing within existing processes. Key Responsibilities Marketplace Operations & Listing Management Create, update, and maintain product listings across marketplaces, ensuring accuracy, SEO optimization, and brand consistency. Analyze listing and content performance, identify issues, and recommend improvements based on business impact. Diagnose operational or data issues and implement or recommend solutions. Sales, Promotions & Execution Support pricing updates, promotions, and campaigns to meet sales, margin, and inventory goals. Analyze SKU- and campaign-level performance and recommend where to focus effort for maximum value. Performance Analysis, Reporting & Business Insights Track KPIs including sales, traffic, conversion, margin, and inventory health. Prepare regular reports that clearly communicate business performance, data-driven insights, actions taken, and next steps. Translate analysis into clear, actionable recommendations for stakeholders. Process Improvement, Automation & Tool Testing Identify manual or repetitive tasks and assess improvement opportunities based on value and effort. Test new tools, templates, and technology solutions (including AI-enabled tools) to improve accuracy, speed, and scalability. Provide structured feedback on tool effectiveness, usability, and impact to help guide adoption and refinement. Support automation initiatives that reduce manual effort and improve time-to-market. Cross-Functional Collaboration Partner with brand planning teams, logistics, and technology team partners to align on insights, priorities, and execution. Review and support timely order processing and help resolve issues using structured analysis and clear communication with cross functional teams as needed Proactively engage with marketplace partners to ensure brand and product optimization, stay informed on platform requirements and policy updates, and implement changes efficiently to maintain compliance and performance. Required Skills & Qualifications Experience & Technical Skills 3 - 5 years experience Experience working with e-commerce marketplace platforms (Amazon Seller & Vendor Central, Walmart Marketplace, Macy's, Target, Nordstrom, Mirakl). Strong proficiency in Microsoft Excel and marketplace seller tools; familiarity with analytics tools such as Tableau is a plus. Understanding of e-commerce analytics, retail math, and marketplace best practices. Business Analysis, Reporting & Problem Solving Strong business analysis skills with the ability to interpret data and develop actionable insights and recommendations. Ability to regularly report out on business performance, insights, actions taken, and next steps. Proven problem-solving skills, including root-cause analysis and solution evaluation. Ability to prioritize tasks and shift focus based on business value. Mindset & Soft Skills Curious, proactive learner with a willingness to test new tools and ways of working. Comfortable experimenting, providing constructive feedback, and learning through iteration. Organized, self-motivated, and able to manage multiple priorities in a fast-paced environment. Clear communicator and collaborative team player

About Us At Hayden AI, we are on a mission to harness the power of computer vision to transform the way transit systems and other government agencies address real-world challenges. From bus lane and bus stop enforcement to transportation optimization technologies and beyond, our innovative mobile perception system empowers our clients to accelerate transit, enhance street safety, and drive toward a sustainable future. Job Summary: As a People Team Specialist, you will be a key member of our People Operations team, driving operational excellence and helping to deliver an outstanding employee experience from onboarding through offboarding. You will balance operational excellence and empathy while managing critical programs in compliance, compensation, and engagement events that bring our culture to life. This is a dynamic role for someone who thrives in the details but never loses sight of the people behind the process. You will help us build systems that are efficient, scalable, and people-centered. This position is based in San Francisco and follows a hybrid schedule, with a requirement to be in the office at least three days per week to collaborate with team members and engage in person with employees. Responsibilities: Employee Lifecycle Operations Manage seamless onboarding and offboarding processes that reflect our culture and values. Coordinate with IT, Finance, and Hiring Managers to ensure all onboarding/offboarding logistics, including equipment, system access, and communications, run smoothly. Compliance & Data Integrity Maintain accurate employee data in HR systems, ensuring compliance with company policy and employment regulations. Support audits, reporting, and documentation related to employment, immigration, and compensation compliance. Compensation & Total Rewards Support Assist in administering compensation programs, including salary reviews and benchmarking efforts. Partner with People Leadership and Finance to ensure alignment with Radford leveling and market data. Events & Engagement Plan, coordinate, and execute company-wide and team-level events, both virtual and in-person, that strengthen connection and culture. Lead logistics and coordination for All Hands meetings, including scheduling, agenda management, content collection, and post-event follow-up. Partner with internal stakeholders to manage event logistics, communications, and budgets. Support recognition and engagement initiatives that celebrate employee milestones and foster belonging. Project Planning & Continuous Improvement Lead or contribute to People Ops projects that improve efficiency, data accuracy, and the employee experience. Create and maintain process documentation, workflows, and playbooks. Identify opportunities for automation and system optimization. Required Qualifications: 3-5 years of experience in People Operations, HR, or a related field. Strong working knowledge of HR processes, compliance standards, and people systems such as HRIS or ATS. Proven ability to manage complex logistics and deliver high-quality employee events, including All Hands meetings. Requires intermediate proficiency in Microsoft Excel as a minimum, including the ability to use formulas, pivot tables, charts, and functions like VLOOKUP/XLOOKUP for reporting and data analysis. Candidates should be comfortable cleaning and managing data, applying conditional formatting, and generating people-related reports. Proficiency with Mac OS and Google Workspace (Docs, Sheets, Slides, Drive, Calendar, etc.) is required. Exceptional attention to detail and organizational skills. Collaborative communication style with the ability to work cross-functionally and maintain confidentiality. A creative and continuous improvement mindset with a focus on making processes smoother, smarter, and more engaging. #J-18808-Ljbffr

K2 Pure Solutions, founded in 2010, is a Chlor-Alkali Manufacturer operating inherently safer technology to produce chemicals such as bleach for water disinfection in the surrounding Northern California communities. Bleach is the modern, preferred water treatment chemical displacing chlorine throughout the world. K2 Pure Solutions produces bleach onsite from nothing but salt, water, and electricity eliminating the danger and risk of a chlorine railcar release into communities trans-America. Other chlor-alkali products produced by K2 Pure Solutions include chlorine, hydrogen, hydrochloric acid, and caustic soda. ESSENTIAL DUTIES AND RESPONSIBILITIES • Responsible for their assigned area to ensure there are no immediate or potential plant problems that threaten safety or production. • Ensures work requests are issued for items to be worked on. • Makes sure maintenance work is performed per procedure and standards. • Maintains an electronic log on K2 database that describes plant issues and work that was performed on specific pieces of equipment. • Works with the operators to develop their area knowledge and operating skills. • Audit work permits to ensure that that they are being followed correctly. • Audit Lock out tag out and provides feedback to the operators on any deficiencies. • Audit weekly, monthly, yearly check sheets (pump swaps, car seal list safety shower checks etc.) and report those findings to the operations manager. • Assign and assist operators in outage planning. (LOTO, clearing, etc.) • Assigns housekeeping duties and ensures assigned housekeeping is performed. • Coordinates and assists with procedure development and review. • Continuously look for opportunities for improvement in their assigned areas. • Assist or take on ownership of updating and creating procedures where gaps exist in current operating discipline and procedures. • Assist operators and engineers with troubleshooting plant process issues. • Active participant in department EH&S program, including spending time in field with other team members coaching and providing feedback regarding implementation of EHS programs and policies. • Assist and participate in RCIs in area of responsibility. • Strives to promote and create a positive working environment. • Participates in the monthly safety council meetings. • Is a member of the technical staff on-call team. COMPETENCIES Leadership: • Willingly shares operations experience across the organization. • Uses experience for problem analysis and problem solving and coaches others in this area. • Displays a high standard of personal excellence including safe work behaviors, and ability to coach and mentor others. Communication: • Interfaces professionally across the organization. • Ability to explain material in a way that fits each individual. Page 2 of 2 • Fluent in English. Teamwork: • Works effectively in a self-directed team environment. EXPERIENCE • 10+ years of experience in Chlor-Alkali operations. • Basic skills/experience with Microsoft Word, Excel, PowerPoint, Outlook (or willingness/ability to learn). • Maintenance and Lab knowledge is a plus. PHYSICAL DEMANDS OF JOB • Ability to work at heights, in confined spaces, and climb ladders. • Able to work for extended periods, outdoors and in all weather conditions. • Lift a minimum of 50 pounds. Company Benefits • Subsidized medical, dental, and vision insurance • Medical and dependent care FSA options • 401k company matching with immediate vesting • 8 company paid holidays plus 2 floating holidays of your choice • Employer paid 1x annual life insurance • Paid sick leave • Paid vacation that increases with years of service • Regular social events for employee & employee's family Salary Range - The starting base pay for this role is between 160K - 190K annually at the time of posting. The actual base pay depends on many factors, such as education, experience, and skills. Base pay is only one part of K2 Pure Solution's competitive total compensation package that can include strong benefits, perks and bonuses. The base pay range is subject to change and may be modified in the future.

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time. Since coming out of stealth, Decagon has experienced rapid growth. We partner with industry leaders like Hertz, Eventbrite, Duolingo, Oura, Bilt, Curology, and Samsara to redefine customer experience at scale. We've raised over $200M from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels such as the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo. We're an in-office company, driven by a shared commitment to excellence and velocity. Our values-customers are everything, relentless momentum, winner's mindset, and stronger together-shape how we work and grow as a team. About The Role We're looking for an experienced Contracts Negotiator to join Decagon and help shape the legal foundation of our fast-growing AI company. As a key early hire in this role, you will join a team of legal professionals working as trusted partners to teams across Sales, Security, Product, and Leadership. From negotiating complex enterprise SaaS agreements with our customers and vendors, to streamlining contract operations and building our global infrastructure, you'll play a pivotal role in accelerating revenue, protecting the business, and building scalable legal infrastructure from the ground up. In this role you will... Negotiate and close a high volume of commercial agreements spanning customer and vendor (procurement) contracts. Build and maintain legal resources for the commercial team - including legal playbooks, clause libraries, and approval workflows. Contribute to strategic legal initiatives, including contract lifecycle management enhancements, streamlining of procurement contracting workflows, and other cross-functional projects. You'd be a good fit if you... Bring a Bachelor's degree or equivalent with 3-6 years of relevant experience, including ideally at least 3 years in-house supporting high-growth companies in SaaS or AI, so you can hit the ground running. Have experience negotiating and closing a high volume of commercial agreements, including vendor agreements covering topics like marketing, facilities, contractors, events, and sponsorships. Are familiar with legal frameworks (like GDPR, CCPA, HIPAA), security concepts, AI governance, and intellectual property concerns that arise in SaaS transactions. Understand how to balance legal risk with business outcomes, and can tailor guidance based on context and deal stage. Can triage workflows and support assigned attorneys on complex or strategic transactions to drive efficient closure Communicate clearly and effectively, translating legal complexity and abstract risk into actionable guidance for internal non-legal stakeholders - and do the same with counterparties who may not be at the same level of sophistication. Love data - and can help provide program management support to frame, track, and report on the progress of key initiatives. Are energized by fast growth, ambiguity, and the opportunity to build scalable legal systems that drive velocity. Even better if... Have worked closely with RevOps or LegalOps on CLM tools and Salesforce integrations. Can demonstrate contribution to strategic legal initiatives, including contract lifecycle management enhancements, streamlining of procurement contracting workflows, and other cross-functional projects. Are experienced in leading customer-facing contract negotiations directly with enterprise clients or vendors, especially in highly-regulated sectors (financial services, healthcare, SLED & FED) and/or commercial real estate transactions. Have negotiated AI terms with counterparties - and can articulate common issues. Have built and maintained legal playbooks, fallback clause libraries, and approval workflows. Have trained commercial teams on contract review, negotiation strategy, or compliance topics. Benefits Fully paid medical, dental, and vision benefits Take what you need vacation policy Daily lunches, dinners and snacks in the office to keep you at your best Compensation $120K-$170K + equity #J-18808-Ljbffr

About Resolve AI At Resolve, we're building Agentic AI that empowers software engineers by automating production engineering and SRE workflows. Our models deeply understand production systems - from code to databases - taking on repetitive, high-pressure tasks and handling critical incidents autonomously, so engineers can focus on building. Our founders (Spiros Xanthos and Mayank Agarwal) are the core creators of OpenTelemetry and led Splunk Observability. They have had 2 successful exits to Splunk and VMware. We raised a $35M Seed round from top-tier investors like Greylock, Unusual Ventures, Jeff Dean (Chief Scientist, Google DeepMind), Thomas Dohmke (CEO, GitHub), Matt Garman (CEO, AWS), Reid Hoffman (Founder, LinkedIn) and Fei Fei Li (Professor, Stanford). Joining Resolve AI at this stage of our journey is a once-in-a-lifetime opportunity. You've already decided that you want to work at an AI-native company that's pushing the limits of how engineers work, and now you're looking for the right one. What You'll Do As a Contracts Negotiator at Resolve AI, you'll support our commercial motion by negotiating and closing a high volume of customer and vendor agreements. This role is focused on execution, speed, and consistency, while partnering closely with Legal and cross-functional teams to help the business scale responsibly. Negotiate and close a high volume of customer and vendor contracts, supporting Resolve AI's enterprise sales motion. Draft, review, and negotiate NDAs, master agreements (MSAs/MSSAs), order forms, and other standard customer sales agreements, operating within established playbooks. Partner with Sales, RevOps, Finance, Security, Procurement, and Legal to resolve contract questions and keep deals moving. Own day-to-day contracting workflows, handling standard negotiations independently and escalating complex or novel issues as appropriate. Build and maintain practical contracting resources, including fallback language, playbooks, templates, and approval workflows that drive speed and consistency. Support improvements to contracting systems and processes, including CLM tooling, workflow automation, and cross-functional initiatives. Translate contract terms and risk concepts into clear, actionable guidance so teams can make informed decisions and maintain momentum. Track and share insights on contract volume, cycle times, and trends to help the team operate efficiently at scale. Leverage AI and automation tools to improve contracting workflows, reduce cycle times, and increase consistency as the business grows. What We're Looking For 4+ years of experience in commercial contracting, deal desk, contracts management, or legal operations, ideally in a high-growth SaaS or AI company. Proven experience negotiating NDAs, MSAs, and customer-facing commercial agreements at scale. Working knowledge of SaaS and AI contracting fundamentals, including privacy and data protection, security terms, IP, and AI-related considerations. Curiosity and enthusiasm for new technologies, including experience supporting AI-driven products or leveraging AI tools in legal or contracting workflows. Strong commercial judgment and the ability to balance risk with business momentum. Clear, concise communicator comfortable engaging with internal stakeholders and external counterparties. A builder mindset, excited to create structure and improve how contracts get done. Comfort with ambiguity, ownership, and fast growth in an evolving environment. Why Join Resolve AI? Make a Real Impact: Join a mission-driven team tackling complex challenges that deliver meaningful outcomes for customers and revolutionize engineering operations. Shape Agentic AI's Future: Help build the next frontier in enterprise software and define its transformative impact. Own Your Work: Take end-to-end responsibility in your role in a collaborative, high-trust environment. Accelerate Your Career: Grow alongside industry leaders in a fast-paced environment, gaining invaluable experience and opportunities to propel your career to new heights. Competitive Benefits: Competitive Pay Packages with full benefits including: Comprehensive Medical, Dental, and Vision Insurance Monthly Housing Stipend Flexible (Unlimited) Paid Time Off Visa Sponsorship & Immigration Support 401(k) Plan Parental Leave Discretionary Tech Benefit Stipend Daily in-office Lunches and Dinners We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. #J-18808-Ljbffr

San Francisco, CA, Palo Alto, CA, Los Angeles, CA or San Diego, CA Are you ready to play a key role in driving growth at a top law firm? Premier, global, law firm is seeking a Senior Business Development Specialist to lead the development and submission of cross-practice, panel, and other high-profile RFP responses that directly support firmwide priorities. In this role, you'll manage and enhance our proposal content library, refine our proposal generator system, and serve as a trusted resource for colleagues on RFP strategy and best practices. You'll collaborate closely with attorneys, marketing, and business development professionals to ensure every submission reflects our standards of excellence, consistency, and client focus. This is an exciting opportunity to shape impactful client-facing materials while advancing the firm's business development objectives. If you thrive in a fast-paced, team-oriented environment and have a passion for delivering high-quality proposals, we want to hear from you. Lead response to cross-practice, panel, and other complex RFPs, providing project management from start to finish, working directly with partners, the BD team, and other stakeholders to ensure a smooth process and meet deadlines. Create client-focused collateral, customizing and writing new content as needed to ensure proposals are tailored to the opportunity. Develop and execute pitch and RFP strategies based on consultation and collaboration with partners and business development teams; provide knowledgeable recommendations on RFP strategy and bring creative ideas to the table. Manage RFP collateral in SharePoint content management system and collaborate with other BD team members to ensure resources stay up to date. Identify and lead targeted projects to improve content, create efficiencies in the proposal process, and otherwise improve the pitching function across BD. Coordinate response to client RFIs including operational/due diligence, diversity, onboarding, and supplier questionnaires, working closely with other departments such as Billing, D&I, Practice Administration, Information Security, and Risk Management. Track RFP status and outcomes in Salesforce. Work closely with other BD team members (practice, industry, and regional teams) to ensure cross-practice responses to RFPs are cohesive and reflect our “one Firm” ethos. Provide guidance and training to BD staff on responding to RFPs and assist with onboarding of new BD team members. Work with pricing team to develop tailored fee proposals. Work with functional marketing specialists in graphics, CRM, public relations, awards and rankings, and website to ensure strong intra-departmental communication, client service and efficiency. Qualifications Bachelor's degree required. Five to seven years of professional services business development and/or marketing experience; law firm experience highly preferred. Excellent organizational and project management skills; ability to manage multiple requests, assess priorities, and achieve solutions under deadlines. Ability to work directly with partners on RFP responses. Excellent writing skills; ability to tailor written materials to the particular client and opportunity. Experience with content management systems or proposal automation tools; comfort with learning and implementing new technology solutions. Highly motivated, with a commitment to taking ownership and responsibility. Driven to create the highest quality, error-free work product. Strong presentation and communication skills. Ability to train and mentor staff in the pitch and RFP development process. Ability to assess information, anticipate issues and outcomes, and make effective decisions. Talent for creating client satisfaction; demonstrated ability to focus on the client value in all work. Flexibility and willingness to work hours needed to fulfill the responsibilities of the position. Benefits Firm offers a comprehensive benefits package starting on your first day. A variety of options for medical, dental, vision, life and disability coverage to meet the needs of you and your family. Industry-leading parental leave and family benefits including adoption and fertility treatment options and backup child and elder care. Global wellness program, including free access to Talkspace and Calm apps. Annual community service day to make an impact on your community and a birthday holiday just for fun. Education reimbursement annually. Dedicated Talent Development team. Competitive annual profit-sharing contribution. Where required by law, salary ranges are stated below. Additional compensation may include a discretionary bonus, overtime as applicable, health/welfare benefits, retirement contributions, paid holidays, and PTO. The range displayed is specifically for positions performed in those cities/states and may vary based on factors including but not limited to the following: local market data and ranges; an applicant's skills and prior relevant experience; and certain degrees, licensing, and certifications. San Francisco, Palo Alto salary range: $104,000.00-$145,000.00, plus bonus. Los Angeles, San Diego salary range: $99,000.00-$138,000.00, plus bonus. #LI-Hybrid

Thunes is the Smart Superhighway for money movement around the world. Thunes' proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies. Thunes' Network connects directly to over 7 billion mobile wallets and bank accounts worldwide, via more than 350 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay and many more. Members of Thunes' Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs and banks. Thunes' Direct Global Network differentiates itself through its worldwide reach, in-house Smart Treasury Management Platform and Fortress Compliance Infrastructure, ensuring Members of the Network receive unrivalled speed, control, visibility, protection and cost efficiencies when making real-time payments globally. Headquartered in Singapore, Thunes has offices in 12 locations, including Barcelona, Beijing, Dubai, London, Manila, Nairobi, Paris, Riyadh, San Francisco, Sao Paulo and Shanghai. For more information, visit: *********************** Context of the role Reporting to the Global Head of Workplace Experience & Travel this role will be responsible for ensuring smooth operations of our offices across the America region, with a focus on Atlanta, San Francisco and Miami. You will work towards creating a positive and collaborative office work experience for all employees. Responsibilities: Office Management Ensure that our offices across America are well-maintained and properly managed, including overseeing office maintenance, landlord relations, finance and budgeting, supplier management, lease renewals, and office refurbishments Manage office support activities, including overseeing stationery and pantry supplies, post/courier services, locker and building access cards etc. Ensure office health and safety by administering workplace safety measures and ensuring compliance with local legislation Effectively manage our building management and vendors Manage Workplace expenses and invoices, and support finance with a monthly recharge process Workplace Experience Design and execute a workplace experience strategy to ensure employees have a positive and productive experience in the office. Ensure we have the right office environment to foster a culture of collaboration and teamwork. Offer a true value proposition to position working from the office as an attractive and preferred option versus working from home Design and manage a schedule of exciting workplace events and activities in our offices across America Travel Management Work with our Global Head of Workplace Experience & Travel to assist with travel support within your regions when needed Requirements Bachelor's degree in business administration, communication or any related field 5+ years of working experience with expertise in office management and workplace experience Strong negotiation skills and vendor management experience Excellent attention to detail and analytical decision-making skills. Ability to analyze data and work with numbers to support decision making Strong organization and time management skills, with the ability to work under pressure and manage priorities Results-driven and process-oriented, with a strong sense of service and the ability to manage multiple tasks simultaneously. A strong team player with good interpersonal skills and able to interact constructively, efficiently and effectively with different stakeholders Experience working in multi-cultural environments within the America, international working experience is a big plus Basic knowledge of health & safety protocols is a plus, as well as experience with ESG / sustainability initiatives Excellent written and verbal communication skills in English Ability to work across multiple time zones, the work would include a degree of flexibility to conduct meetings outside of regular office hours Proficient in Microsoft Office, Gmail, and GDocs Sound like you? Apply now!

* We are seeking a highly experienced Contracts Specialist with a strong background in contract evaluation, pricing strategies, negotiations, and finance to play a pivotal role in a strategic initiative aimed at achieving 10% cost savings on Cost of Goods Sold (COGS). The selected candidate will focus on analyzing and optimizing existing contracts for consulting, audits, software, labor, and other "run the business" expenses. This role is critical to ensuring * Our organization's $130 million annual COGS budget is managed effectively and delivers maximum value. * About Us: We are a leader in software security, committed to innovation and operational excellence. Our mission is to ensure transparency, efficiency, and optimization in all aspects of financial operations. Key Responsibilities: * Evaluate and analyze existing vendor contracts to identify cost-saving opportunities. * Lead contract negotiations to optimize pricing and terms. * Collaborate with internal stakeholders to align contracts with strategic objectives. * Conduct benchmarking to ensure competitive pricing and terms. * Partner with the finance team to ensure alignment of contract spend with budget goals. * Support the development of dashboards and reporting tools to provide insights into contract performance and spending. * Contribute to Operational Expenditure (OPEX) budget transparency initiatives. Qualifications: * Bachelor's degree in finance, Business Administration, or a related field. * 7+ years of experience in contract evaluation, pricing, and negotiation. * Strong understanding of finance principles and budget management. * Exceptional analytical and problem-solving skills. * Expertise in Excel and data visualization tools. * Excellent communication skills, with the ability to present findings to executive leadership. * Ability to work on multiple projects simultaneously, prioritize effectively, and meet deadlines in a fast-paced environment. * Effectively collaborate within cross-functional teams. * Strengths in communications, both written and verbal, with the ability to work with both technical specialists and senior level management. * Able to articulate technical issues to key partners in terms of business risk and effects on desired business outcomes * Delivery focused, willingness to perform all tasks required to complete the job, including administrative and documentation-oriented tasks. Preferred Skills: * Experience in consulting, audits, and software licensing contracts. * Knowledge of industry best practices in cost optimization and vendor management. Salary Range: $34,000-$120,000 a year #LI-CM2

This role is ideal for someone with analytical and technical skills who can accurately pull reports, merge complex data sets, and manage detailed data entry using Microsoft Excel and other MS Office tools. The ability to handle large data volumes with precision and efficiency is critical. This is a data-first role, where your primary responsibility is ensuring reporting accuracy and consistency to support business operations. In addition, the Concierge Representative will provide secondary support through direct consumer engagement-answering inbound calls, handling email and chat inquiries, and supporting consumers and customers. While communication with consumers is important, it is a smaller portion of this role compared to the reporting and data functions. * Accurately pull, organize, and merge reports using Microsoft Excel; manage complex data entry projects with precision. * Maintain consistency and accuracy in data tracking, including identifying and resolving discrepancies. * Monitor and analyze data trends; provide insights to internal stakeholders. * Identify and suggest improvements to enhance support processes and reporting workflows. * Work with team members to develop and implement initiatives that drive success. * Consistently meet or exceed set quality and productivity metrics. * Provide secondary support through outbound and inbound call campaigns to connect doctors and patients. * Convert prospects into valid consumers through effective communication when needed. * Capture and respond to consumer inquiries regarding products and services across phone, email, and chat. * Adapt to evolving departmental processes and responsibilities. * Comply with all safety policies, practices, and procedures. * Perform other duties as assigned.

The Program further extends the BART system from the Berryessa Station in north San Jose, through downtown San Jose, and continuing to Santa Clara. This landmark project is a six mile, four-station extension, linking the Phase I terminus at the Berryessa/North San Jose BART station to the Santa Clara Station in the City of Santa Clara. BSVII is planned to include a 54-foot single-bore tunnel, three underground stations, one at-grade station and a maintenance facility. BSVII will be implemented through the award of four separate contract packages, including Contract Package 2 (Construction Package 2) for tunnel and trackwork. The Construction Package 2 scope of work includes tunnel boring, installing internal concrete structures and trackwork, installing support of excavation, excavating station shafts and boxes for underground stations, and constructing mid-tunnel ventilation facilities. Position Summary The Site Contract Administrator will functionally report directly to the Contracts Manager and will report daily to the Construction Manager. The Site Contract Administrator will provide sound commercial judgement of the Construction Package 2 contract in accordance with contract requirements. The Site Contract Administrator will be expected to demonstrate professional oversight of project delivery, the client's compliance with regulatory and stakeholder requirements, procurement, risk management, and construction expertise and judgement in all phases of the Project work. Major Responsibilities: Implements the division of responsibilities matrix which records the Project's agreed assignment of various contract management tasks and the standard work processes and procedures applicable to Contract Administration. Administers contract maintaining a continual review of progress and providing management with information regarding projected financial or technical difficulties. Coordinates with designated staff on operational activities affecting contractual rights and obligations, contract performance, contract administration and other major matters. Administers moderately complex contract changes by negotiating with contractor and customer personnel and obtaining settlement. Represents customer in contractual discussions of moderate complexity. Administers information programs to ensure mutual understanding of contract terms and conditions. Supports preparation of periodic status reports for management. Education and Experience Requirements: Bachelor's degree in Business, Supply Chain Management, Engineering, or other industry related field along with 6+ years of experience OR in lieu of a degree, a minimum of 10+ years relevant work experience is required. Specialized courses or experience in pricing, contract law, negotiations, and accounting. Experience in administering different contract types, fee arrangements and contract terms. Experience in developing and recommending potential solutions to contractual problems to management. Requirements Required Knowledge and Skills: Working knowledge of engineering/construction industry contracting practices and policies, procedures, and work practices. Demonstrated oral and written communication skills. Proficiency in MS Office software suite of programs (Word, Excel, PowerPoint, Outlook). Ability to establish collaborative and effective working relationships with internal and external stakeholders. Confidence in working within an environment of senior managers, client executives, and government agencies. Understanding of compliance with protocols of company and client confidentiality. This is an Onsite position.

Our client, a world leader in diagnostics and life sciences, is looking for an "IClinical Contracts Administrator" based out of Pleasanton, CA. Job Duration: Long Term Contract (Possibility Of Further Extension) Company Benefits: Medical, Dental, Vision, Paid Sick leave, 401K The Clinical Contracts Administrator (CCA) works closely with project teams, Clinical Contracts Managers, Procurement, Legal, Finance, and Suppliers to support contracting activities, supplier payment tracking, and Sunshine Act reporting within Clinical Development and Medical Affairs (CDMA). Responsibilities Ensure adherence to regulations, guidelines, and standard operating procedures (SOPs). Maintain compliance with Purchasing and Finance processes. Oversee purchase orders (POs), accruals, and invoice tracking for accuracy and timeliness. Track and report transfers of value to U.S. teaching hospitals and healthcare providers under the Sunshine Act. Maintain and update contract information within CDMA tracking tools. Collaborate with CDMA, Procurement, Finance, Legal, and external suppliers to support contracting and payment activities. Build and maintain strong, collaborative relationships with cross -functional stakeholders. Support additional CDMA functions and special projects as assigned. Skills & Qualifications Strong understanding of contract administration and financial processes (POs, accruals, invoices). Knowledge of regulatory requirements and compliance (e.g., Sunshine Act, SOPs). Excellent organizational and attention -to -detail skills with the ability to manage multiple priorities. Strong communication and interpersonal skills for cross -functional collaboration. Proficiency in finance or contract management systems (e.g., ERP, PO systems). Analytical and problem -solving abilities to ensure accuracy and completeness of data. Ability to work independently as well as within a team in a fast -paced environment. If interested, please send us your updated resume at **********************/***************************

Requisition ID # 167198 Job Category: Legal Job Level: Manager/Principal Business Unit: Engineering, Planning & Strategy Work Type: Hybrid The Procurement organization is the functional lead for the procurement of materials and services at Pacific Gas and Electric Company. The department collaborates with internal clients and suppliers managing more than $12 billion of annual company spend to develop mutually beneficial total value solutions for goods and services. The department provides the following services to internal clients: procurement of goods and services, strategic sourcing and cost savings, category management, supplier relationship management, execution and outreach, compliance management, ongoing procurement field support and management of the source to pay cycle. Position Summary The Major Projects Post Awards Contract Administrator, Principal will be a part of the first dedicated procurement function for capital projects. This role is responsible for ensuring effective contract execution, compliance, and performance management across PG&E's large-scale capital projects. This role serves as the primary liaison between internal stakeholders, suppliers, and project teams to drive timely delivery, control costs, mitigate risk, and maintain contractual integrity. This position is hybrid, working from your remote office and Oakland based on business needs. PG&E is providing the salary range that can reasonably be expected for this position at the time of the job posting. This salary range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, internal equity, specific skills, education, licenses or certifications, experience, market value, and geographic location. The decision will be made on a case-by-case basis related to these factors. This job is also eligible to participate in PG&E's discretionary incentive compensation programs. Pay Range display: Bay Area - $132,000 - $226,000 Reporting Relationship The Major Projects Post Award Contract Administrator, Principal will report to the Senior Manager, Major Projects Procurement Job Responsibilities Manages all post-award activities for multiple major project contracts, including change orders, amendments, renewals, and closeouts Monitor supplier performance to ensure compliance with contractual terms, service levels, and safety requirements Support creating clear contracts and ensuring thorough documentation, and implementing effective communication and dispute resolution strategies. Support developing contract management work process, and enforcing procedures for handling change orders and amendments; ensure all parties agree on adjustments in accordance with contract terms. Leads the most complex cross-functional projects and contracts Advises senior leadership (internal and external) on contracting strategy and negotiations. Negotiates the most complex contract issues independently. Leads the effort to identify, analyze, improve existing business processes, or create new ones within the department to meet new goals and objectives. Works closely with key stakeholders such as Project Management Director, PMO Director, Engineering Director, and others to ensure alignment. Acts as a primary liaison for the contracts team to PG&E's Legal Department. Provides active guidance, support, mentorship and training to less experienced contract management staff. Develops and delivers contract management training to all stakeholders. Collaborates with other PG&E Lines of Business to promote knowledge sharing and use of best practices. Background Qualifications Minimum Bachelor's (BA/BS) degree or equivalent experience Nine (9) years of experience in a similar role executing and managing contracts for major heavy civil, pipeline, or industrial construction projects Desired Master's degree in Construction Management or related discipline Experience in developing and managing complex contracting strategies EPC/CMAR/PDB/DB/GMP. Certification such as one of the following or related: Project Management Professional (PMP) Program Management Professional (PgMP) Certified Cost Engineer (CCE) certificate Lean six sigma certification, green or black belt Experience in major construction project controls, cost estimating, terms and conditions negotiations, and scheduling. Experience with quality assurance (QA) and quality control (QC) regarding contract documents. Subject matter expertise with composition, management, administration, and negotiation of engineering and construction contracts and change orders Ability to apply business knowledge, project management methodologies, and best practices. Ability to manage conflict constructively with a win-win resolution in mind. Knowledge of budget and resource allocation and formulation of contracts, bids, agreements, and RFPs. Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Analytical, critical, and technical thinking skills. Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Ability to develop reports, models, and simulations. Prioritizes workload independently based on department priorities and goals. Advanced proficiency with Microsoft Office applications (Word, Excel, PowerPoint, and Outlook) and contract information systems and applications (e.g. SRM, Ariba, SAP, scheduling software).

Primary Function / Primary Goals / Objectives: Devise, implement and administer contracts and compliance in support of National and major accounts. Concurrently, the analyst will interface with other functional groups within Contracts, Pricing and Reimbursement to ensure consistency and integrity in contract processing. Major Responsibilities: Responsible for implementing and maintaining the effectiveness of the quality system in terms of pricing and added incentives, then construct, for ongoing review by manager, original contract language which supports this strategy. Must include clear understanding of business versus legal issues and state each in a manner which avoids or limits our exposure. Must be able to make appropriate recommendations and take action to rectify contract noncompliance. Must be able to guide health system managers in defining programs and clearly articulate, within contract, the rebate and discount programs, estimate dollar amounts and ensure that proper consideration is given in overall agreement profitability for potential discount and rebate incentives resulting from agreement compliance. Qualifications Bachelor Degree required. Business degree or related field preferred. Masters degree plus. Minimum Experience/Training Required: Minimum 3 years experience in Contract administration or operations, data analysis and interpretation, business systems analysis. Strong writing skills, communication skills and advanced PC skills. SKILLS: • Effective team building skills • Effective written and verbal communication skills • Ability to work well with others • Ability to solve problems independently • Customer Service /administrative support experience • Demonstrated PC Computer skills • Knowledge of system development • Able to effectively influence others - directing or managing activities Accountability / Scope: • Accountable to the Director of Contracts and Pricing to ensure proposals and contracts are issued timely in accordance with marketing and legal guidelines. Timely execution directly impacts sales by responding to dated sales opportunities. Contracting outside of guidelines can result in lost margin due to unnecessary discounting. • Accountable for chargeback and rebate automated processing systems, including system improvements. Timely and accurate customer crediting to maintain customer satisfaction and to protect Abbott margin on contracted business. • Accountable for project assignments with scope and goals defined. Ability to identify potential exposure areas and contract compliance risk. Ability to meet contract implementation and administration needs. Additional Information

General Summary As part of Penumbra's legal team, the Contacts Administrator will support a growing and dynamic company that develops ground-breaking technology to further its mission of saving patients' lives. You will work closely with attorneys, paralegals, and support staff as part of this closely-knit team while supporting external departments essential to the Company's operations. Specific Duties and Responsibilities · Utilize your keen analytical skills to develop creative solutions to problems · Read, analyze, interpret, and draft a wide variety of contracts, including sales contracts, non-disclosure agreements, vendor agreements, consignment agreements, and consulting agreements* · Use Contract Lifecycle Management (Agiloft) and SharePoint in drafting and preparing all legal documents* · Maintain the legal department's “To Do List” on Microsoft Excel and Agiloft* · Coordinate with internal business departments and provide guidance based on the needs of all interested parties and other matters · Maintain Agiloft and SharePoint including, but not limited to, managing drafts, and uploading executed legal contracts with pertinent contract data points, generating reports, and responding to requests and inquiries for contract-related information* · Use Microsoft Excel to develop comprehensive exhibits for various sales contracts and consignment agreements · Draft transmittal letters and facilitate the completion of agreements · Assist with various administrative tasks for the legal department* · Perform special projects as requested · Adhere to the Company's Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures. * · Understands relevant security, privacy and compliance principles and adheres to the regulations, standards, and procedures that are applicable to the Company. * · Ensure other members of the department follow the QMS, regulations, standards, and procedures. * · Perform other work-related duties as assigned. *Indicates an essential function of the role Required Qualifications:Minimum education and experience: · Bachelor's degree in business administration or related field with 2+ years of experience, or equivalent combination of education and experience Preferred Qualifications: · Excellent communication skills and strong client management skills · Ability to process a high volume of work and meet deadlines in a fast-paced environment · Experience working with contract templates and the ability to review and revise basic contract provisions · Strong organizational skills, careful attention to detail, and creative problem-solving skills · Outstanding interpersonal skills with a “can-do” attitude · Proactive, strategic, and thoughtful problem-solving ability · High level of proficiency with Microsoft Excel, Word, PowerPoint, and Outlook · Experience working in-house at a medical device or pharmaceutical company, or other company in a highly regulated industry, is preferred Working Conditions:· General office environment · Willingness and ability to work on site. May have business travel from 0% - 10% · Potential exposure to blood-borne pathogens · Requires some lifting and moving of up to 10 pounds · Must be able to move between buildings and floors. · Must be able to remain stationary and use a computer or other standard office equipment, such as a printer or copy machine, for an extensive period of time each day. · Must be able to read, prepare emails, and produce documents and spreadsheets. · Must be able to move within the office and access file cabinets or supplies, as needed. · Must be able to communicate and exchange accurate information with employees at all levels on a daily basis. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. Base Pay Range Per Hour: $31.00 - $38.00Individual compensation will vary based on factors such as qualifications, skill level, competencies, work location and shift, and will increase over time based on meeting performance and business needs.What We Offer•A collaborative teamwork environment where learning is constant, and performance is rewarded.•The opportunity to be part of the team that is revolutionizing the treatment of some of the world's most devastating diseases.•A generous benefits package for eligible employees that includes medical, dental, vision, life, AD&D, short and long-term disability insurance, 401(k) with employer match, paid parental leave, eleven paid company holidays per year, a minimum of fifteen days of accrued vacation per year, which increases with tenure, and paid sick time in compliance with applicable law(s). Penumbra, Inc., headquartered in Alameda, California, is a global healthcare company focused on innovative therapies. Penumbra designs, develops, manufactures, and markets novel products and has a broad portfolio that addresses challenging medical conditions in markets with significant unmet need. Penumbra sells its products to hospitals and healthcare providers primarily through its direct sales organization in the United States, most of Europe, Canada, and Australia, and through distributors in select international markets. The Penumbra logo is a trademark of Penumbra, Inc. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local laws. If you reside in the State of California, please also refer to Penumbra's Privacy Notice for California Residents. For additional information on Penumbra's commitment to being an equal opportunity employer, please see Penumbra's AAP Policy Statement.

We are seeking a detail-oriented and analytically minded Marketplace Senior Specialist to support the growth and optimization of our presence across key e-commerce marketplaces such as Amazon, Walmart, Macy's, Target, and Nordstrom. This role blends strong execution with business analysis, problem solving, and value-based prioritization, with a clear expectation of end-to-end ownership of marketplace performance. The ideal candidate operates with a high level of ownership and accountability. They proactively identify opportunities and risks, connect day-to-day actions to financial and performance outcomes, and drive work from insight through execution to measurable results. This person exercises sound judgment, sets priorities based on impact, and raises recommendations backed by data. This role requires comfort operating in ambiguity and influencing cross-functional partners to move initiatives forward. The successful candidate is curious, continuously seeking better ways of working, and confident testing new tools and technology solutions-providing structured feedback to improve workflows, increase automation, and scale marketplace performance. As the organization transitions from manual processes to more automated ways of working, this role plays an active part in shaping how work gets done, not just executing within existing processes. Key Responsibilities Marketplace Operations & Listing Management Create, update, and maintain product listings across marketplaces, ensuring accuracy, SEO optimization, and brand consistency. Analyze listing and content performance, identify issues, and recommend improvements based on business impact. Diagnose operational or data issues and implement or recommend solutions. Sales, Promotions & Execution Support pricing updates, promotions, and campaigns to meet sales, margin, and inventory goals. Analyze SKU- and campaign-level performance and recommend where to focus effort for maximum value. Performance Analysis, Reporting & Business Insights Track KPIs including sales, traffic, conversion, margin, and inventory health. Prepare regular reports that clearly communicate business performance, data-driven insights, actions taken, and next steps. Translate analysis into clear, actionable recommendations for stakeholders. Process Improvement, Automation & Tool Testing Identify manual or repetitive tasks and assess improvement opportunities based on value and effort. Test new tools, templates, and technology solutions (including AI-enabled tools) to improve accuracy, speed, and scalability. Provide structured feedback on tool effectiveness, usability, and impact to help guide adoption and refinement. Support automation initiatives that reduce manual effort and improve time-to-market. Cross-Functional Collaboration Partner with brand planning teams, logistics, and technology team partners to align on insights, priorities, and execution. Review and support timely order processing and help resolve issues using structured analysis and clear communication with cross functional teams as needed Proactively engage with marketplace partners to ensure brand and product optimization, stay informed on platform requirements and policy updates, and implement changes efficiently to maintain compliance and performance. Required Skills & Qualifications Experience & Technical Skills 3 - 5 years experience Experience working with e-commerce marketplace platforms (Amazon Seller & Vendor Central, Walmart Marketplace, Macy's, Target, Nordstrom, Mirakl). Strong proficiency in Microsoft Excel and marketplace seller tools; familiarity with analytics tools such as Tableau is a plus. Understanding of e-commerce analytics, retail math, and marketplace best practices. Business Analysis, Reporting & Problem Solving Strong business analysis skills with the ability to interpret data and develop actionable insights and recommendations. Ability to regularly report out on business performance, insights, actions taken, and next steps. Proven problem-solving skills, including root-cause analysis and solution evaluation. Ability to prioritize tasks and shift focus based on business value. Mindset & Soft Skills Curious, proactive learner with a willingness to test new tools and ways of working. Comfortable experimenting, providing constructive feedback, and learning through iteration. Organized, self-motivated, and able to manage multiple priorities in a fast-paced environment. Clear communicator and collaborative team player

A progressive tech company located in San Francisco is seeking a People Team Specialist. This role involves managing the employee lifecycle, ensuring compliance, and planning engagement events, all aimed at delivering a superior employee experience. Alongside operational excellence, the candidate will need to excel in communication and teamwork. A balance of empathy and detail is crucial in this role. This is a hybrid position requiring in-office collaboration at least three days a week. #J-18808-Ljbffr

San Francisco, CA, Palo Alto, CA, Los Angeles, CA or San Diego, CA Are you ready to play a key role in driving growth at a top law firm? Premier, global, law firm is seeking a Senior Business Development Specialist to lead the development and submission of cross-practice, panel, and other high-profile RFP responses that directly support firmwide priorities. In this role, you'll manage and enhance our proposal content library, refine our proposal generator system, and serve as a trusted resource for colleagues on RFP strategy and best practices. You'll collaborate closely with attorneys, marketing, and business development professionals to ensure every submission reflects our standards of excellence, consistency, and client focus. This is an exciting opportunity to shape impactful client-facing materials while advancing the firm's business development objectives. If you thrive in a fast-paced, team-oriented environment and have a passion for delivering high-quality proposals, we want to hear from you. Lead response to cross-practice, panel, and other complex RFPs, providing project management from start to finish, working directly with partners, the BD team, and other stakeholders to ensure a smooth process and meet deadlines. Create client-focused collateral, customizing and writing new content as needed to ensure proposals are tailored to the opportunity. Develop and execute pitch and RFP strategies based on consultation and collaboration with partners and business development teams; provide knowledgeable recommendations on RFP strategy and bring creative ideas to the table. Manage RFP collateral in SharePoint content management system and collaborate with other BD team members to ensure resources stay up to date. Identify and lead targeted projects to improve content, create efficiencies in the proposal process, and otherwise improve the pitching function across BD. Coordinate response to client RFIs including operational/due diligence, diversity, onboarding, and supplier questionnaires, working closely with other departments such as Billing, D&I, Practice Administration, Information Security, and Risk Management. Track RFP status and outcomes in Salesforce. Work closely with other BD team members (practice, industry, and regional teams) to ensure cross-practice responses to RFPs are cohesive and reflect our “one Firm” ethos. Provide guidance and training to BD staff on responding to RFPs and assist with onboarding of new BD team members. Work with pricing team to develop tailored fee proposals. Work with functional marketing specialists in graphics, CRM, public relations, awards and rankings, and website to ensure strong intra-departmental communication, client service and efficiency. Qualifications Bachelor's degree required. Five to seven years of professional services business development and/or marketing experience; law firm experience highly preferred. Excellent organizational and project management skills; ability to manage multiple requests, assess priorities, and achieve solutions under deadlines. Ability to work directly with partners on RFP responses. Excellent writing skills; ability to tailor written materials to the particular client and opportunity. Experience with content management systems or proposal automation tools; comfort with learning and implementing new technology solutions. Highly motivated, with a commitment to taking ownership and responsibility. Driven to create the highest quality, error-free work product. Strong presentation and communication skills. Ability to train and mentor staff in the pitch and RFP development process. Ability to assess information, anticipate issues and outcomes, and make effective decisions. Talent for creating client satisfaction; demonstrated ability to focus on the client value in all work. Flexibility and willingness to work hours needed to fulfill the responsibilities of the position. Benefits Firm offers a comprehensive benefits package starting on your first day. A variety of options for medical, dental, vision, life and disability coverage to meet the needs of you and your family. Industry-leading parental leave and family benefits including adoption and fertility treatment options and backup child and elder care. Global wellness program, including free access to Talkspace and Calm apps. Annual community service day to make an impact on your community and a birthday holiday just for fun. Education reimbursement annually. Dedicated Talent Development team. Competitive annual profit-sharing contribution. Where required by law, salary ranges are stated below. Additional compensation may include a discretionary bonus, overtime as applicable, health/welfare benefits, retirement contributions, paid holidays, and PTO. The range displayed is specifically for positions performed in those cities/states and may vary based on factors including but not limited to the following: local market data and ranges; an applicant's skills and prior relevant experience; and certain degrees, licensing, and certifications. San Francisco, Palo Alto salary range: $104,000.00-$145,000.00, plus bonus. Los Angeles, San Diego salary range: $99,000.00-$138,000.00, plus bonus. #LI-Hybrid

Job DescriptionDescriptionThis role is ideal for someone with analytical and technical skills who can accurately pull reports, merge complex data sets, and manage detailed data entry using Microsoft Excel and other MS Office tools. The ability to handle large data volumes with precision and efficiency is critical. This is a data-first role, where your primary responsibility is ensuring reporting accuracy and consistency to support business operations. In addition, the Concierge Representative will provide secondary support through direct consumer engagement-answering inbound calls, handling email and chat inquiries, and supporting consumers and customers. While communication with consumers is important, it is a smaller portion of this role compared to the reporting and data functions. Role expectations Accurately pull, organize, and merge reports using Microsoft Excel; manage complex data entry projects with precision. Maintain consistency and accuracy in data tracking, including identifying and resolving discrepancies. Monitor and analyze data trends; provide insights to internal stakeholders. Identify and suggest improvements to enhance support processes and reporting workflows. Work with team members to develop and implement initiatives that drive success. Consistently meet or exceed set quality and productivity metrics. Provide secondary support through outbound and inbound call campaigns to connect doctors and patients. Convert prospects into valid consumers through effective communication when needed. Capture and respond to consumer inquiries regarding products and services across phone, email, and chat. Adapt to evolving departmental processes and responsibilities. Comply with all safety policies, practices, and procedures. Perform other duties as assigned. What we're looking for Minimum 5 years of customer service or operations experience preferred. Minimum 2 years of experience in the healthcare industry preferred. Bachelor's degree or equivalent experience preferred. Experience with call centers or telesales is helpful but not the primary focus of the role. Skills: Advanced proficiency in Microsoft Excel (e.g., data merging, pivot tables, VLOOKUP, advanced formulas). Strong accuracy in pulling, reconciling, and entering data across multiple systems. High attention to detail and efficiency with error-free data entry. Proficiency in all MS Office programs (Outlook, Word, Excel). Strong analytical thinking and problem-solving skills. Professional communication skills for occasional consumer interaction. Experience with Salesforce CRM preferred. Communication & Collaboration: Ability to effectively interact with internal stakeholders and cross-functional teams. Self-starter who can manage independent work while contributing to collaborative initiatives. Languages: Highly proficient in spoken and written English with the ability to adjust tone and language as needed.