Working as a Control Center Operator

There is more than meets the eye when it comes to being a control center operator. For example, did you know that they make an average of $39.66 an hour? That's $82,483 a year!

What Does a Control Center Operator Do

When it comes to the most important skills required to be a control center operator, we found that a lot of resumes listed 9.7% of control center operators included cctv, while 8.4% of resumes included clearance, and 8.1% of resumes included logistics. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the control center operator job title. But what industry to start with? Most control center operators actually find jobs in the non profits and utilities industries.

How To Become a Control Center Operator

If you're interested in becoming a control center operator, one of the first things to consider is how much education you need. We've determined that 33.6% of control center operators have a bachelor's degree. In terms of higher education levels, we found that 5.8% of control center operators have master's degrees. Even though some control center operators have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a control center operator. When we researched the most common majors for a control center operator, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on control center operator resumes include high school diploma degrees or master's degree degrees.

You may find that experience in other jobs will help you become a control center operator. In fact, many control center operator jobs require experience in a role such as security officer. Meanwhile, many control center operators also have previous career experience in roles such as controller or patrolman.

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Average Salary$82,483
Job Growth Rate%

Control Center Operator Jobs

Control Center Operator Career Paths

Top Careers Before Control Center Operator
Patrolman10.0 %
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Top Careers After Control Center Operator
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Average Salary for a Control Center Operator

Control Center Operators in America make an average salary of $82,483 per year or $40 per hour. The top 10 percent makes over $175,000 per year, while the bottom 10 percent under $38,000 per year.
Average Salary
$82,483

Best Paying Cities

City
Average Salary

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Control Center Operator
Control Center Operator
Universal Services of America
Universal Services of America
07/28/2020
07/28/2020
$31,30507/28/2020
$31,305
Control Center Operator
Control Center Operator
Dk Security
Dk Security
07/28/2020
07/28/2020
$29,21807/28/2020
$29,218
Control Center Operator
Control Center Operator
Allied Universal Security
Allied Universal Security
07/23/2020
07/23/2020
$31,30507/23/2020
$31,305
Security Control Center Operator
Security Control Center Operator
G4S
G4S
07/13/2020
07/13/2020
$33,74707/13/2020
$33,747
Security Control Center Operator
Security Control Center Operator
G4S Secure Solutions (USA) Inc.
G4S Secure Solutions (USA) Inc.
07/10/2020
07/10/2020
$33,74707/10/2020
$33,747
See More Recent Salaries

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Control Center Operator Demographics

Gender

Male

68.2 %

Female

28.8 %

Unknown

3.1 %
Ethnicity

White

60.6 %

Hispanic or Latino

17.5 %

Black or African American

11.6 %
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Foreign Languages Spoken

Spanish

65.2 %

Vietnamese

8.7 %

French

8.7 %
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Control Center Operator Education

Schools

Community College of the Air Force

41.2 %

American University

6.2 %

Ashford University

6.2 %

Kaplan University

4.1 %
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Majors

Criminal Justice

23.4 %

Business

20.4 %

General Studies

5.3 %

Accounting

5.3 %
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Degrees

Bachelors

33.6 %

Associate

28.3 %

High School Diploma

19.3 %

Certificate

7.5 %
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Entry Level Jobs For Becoming A Control Center Operator

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Full Time
Part Time
Internship
Temporary

Best States For a Control Center Operator

Some places are better than others when it comes to starting a career as a control center operator. The best states for people in this position are Alaska, Rhode Island, Massachusetts, and Connecticut. Control center operators make the most in Alaska with an average salary of $115,752. Whereas in Rhode Island and Massachusetts, they would average $104,553 and $104,432, respectively. While control center operators would only make an average of $102,684 in Connecticut, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Rhode Island

Total Control Center Operator Jobs:
23
Highest 10% Earn:
$192,000
Location Quotient:
1.69
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Alaska

Total Control Center Operator Jobs:
9
Highest 10% Earn:
$166,000
Location Quotient:
1.28
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Massachusetts

Total Control Center Operator Jobs:
121
Highest 10% Earn:
$193,000
Location Quotient:
0.94
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Control Center Operator Employers

1. Securitas
4.1
Avg. Salary: 
$30,142
Control Center Operators Hired: 
27+
2. Allied Barton Security SERV
4.1
Avg. Salary: 
$28,966
Control Center Operators Hired: 
24+
3. G4S Secure Solutions
4.4
Avg. Salary: 
$31,501
Control Center Operators Hired: 
13+
4. G4S
4.2
Avg. Salary: 
$28,976
Control Center Operators Hired: 
12+
5. MVM
4.3
Avg. Salary: 
$33,887
Control Center Operators Hired: 
9+
6. U.S. Bank
4.8
Avg. Salary: 
$43,726
Control Center Operators Hired: 
9+

Recently Added Control Center Operator Jobs

Updated October 2, 2020