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Working As A Control Center Operator

  • $80,000

    Average Salary

What Does A Control Center Operator Do At Duke Energy

* Direct outage dispatching for feeder level outages and below and assist with substation outages.
* Review outage information and dispatch appropriate field resources to restore power, troubleshoots and analyzes problems to provide possible fault locations and direct restoration efforts.
* Review, update and ensure correct outage information is modeled in the Outage Management System (OMS) and Distribution Management System (DMS).
* Also, ensure that the Distribution System model is kept accurate in OMS and DMS to ensure the best optimization.
* Authorize, record and model in the OMS and DMS: Hot Line Tags (HLT), Clearance tags, Do Not Operate (DNO) tags, and Information tags.
* Under supervision and direction of Supervisor or Sr DCC Operator directs and models switching activities in order to maintain an accurate distribution model of the system for the best optimization for MWs from DMS.
* Periodically review tags in the system to ensure tags are removed promptly and that the system model and data are accurate.
* Monitor DSCADA and DMS systems including remotely opening and closing Feeder Circuit Breakers, Reclosers, and Regulators under normal and emergency situations.
* Install and remove hot line tags remotely.
* Monitor alarms from DSCADA and DMS and assist with determining appropriate response (e.g. low/high voltages, transformer load/temperature alarms, abnormal feeder lockouts, etc.) and provide notification/reports to others.
* Under direction of a Shift Supervisor, Sr DCC Operator I, or Grid Engineer assist in directing restoration efforts associated with large outages (e.g. feeder lockouts, substation outages, transmission line interruptions, etc.) and ensure that the OMS and DMS models are kept accurate for distribution system optimization to achieve MW reductions if called for on the Distribution System.
* Assist in developing and calling out emergency switching orders to isolate faults and restore power associated with these large outages.
* Provide possible fault locations, and if not provided automatically, perform the analysis to determined a predicted fault location

What Does A Control Center Operator Do At Dk Security

* Must provide above excellent customer service when dealing with Clients, Customers, Co
* Workers, etc.
* Provide information and assistance to calling parties concerning emergency, security and general assistance needs.
* Follow procedures in dispatching personnel for emergency and non-emergency response.
* Accurately and quickly utilize computer-aided software for complaint documentation and processing of anonymous tip line calls.
* Serve as an information resource to DK employees and clients.
* Locate requested information through additional sources as needed.
* Process and report background screen requests

What Does A Control Center Operator Do At G4S Secure Solutions (USA) Inc.

* FUNCTIONS
* Monitoring of customer’s wide variety of networks
* Coordinate with technicians, customer & vendors to resolve issues in timely manner to maximize system up time.
* Accurately process system(s) alarms and provide incident tracking, documentation and notification in accordance with published processes
* Maintain Daily Activity Log including tracking and notification of persons visiting remote site locations.
* Perform subscriber radio control functions as needed
* Provide level-one help desk functions (call-taking, ticket creation & notification to technicians and customer in accordance with published processes)
* Initiate disaster recovery phone reroutes as needed.
* The Ideal Candidate

What Does A Control Center Operator Do At Black and Decker

* Ownership of Accounting&Controllership functions including oversight of mgmt. accounting, reporting, forecasting, budgeting, analysis, cost control, inventory and financial systems
* Timely and accurate monthly close process, providing understanding&insight into forecast and balance sheet variances and the effective communication of both accounting issues&business drivers ensuring these are factored into forecasts and corrective actions taken where appropriate
* Ensure Compliance with applicable policies and procedures, US GAAP&Statutory requirements
* Work with costing team to drive efficiencies within the costing process, coordination of the annual&quarterly cost updates and the Excess and Obsolete Inventory process, driving process harmonization, automation and efficiency initiatives
* Support internal controls systems and reconciliations required to maintain SOX compliance and effective stewardship of the company's assets at the locations under your responsibility
* Act as a business partner to the DC leadership team including training / mentoring to ensure financial integrity and controllership principals are applied consistently
* Lead continuous improvement projects to enhance our processes and support business growth standardization, simplification and automation
* Fixed Asset Management

What Does A Control Center Operator Do At Bealls, Inc.

* Develop and execute video monitoring strategies using company approved equipment and procedures.
* Detection, investigation and documentation of theft and other violations of law and/or company policy.
* Prepare written reports as required.
* Represent the Company in court testimony as needed.
* Report daily on all significant activities to the Manager of the LOCC.
* Maintain a professional and safe work environment while performing duties.
* Perform other duties as assigned

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Control Center Operator Career Paths

Control Center Operator
Non-Commissioned Officer Section Chief Superintendent
Operations Superintendent
9 Yearsyrs
Non-Commissioned Officer Officer Security Supervisor
Security Director
10 Yearsyrs
Non-Commissioned Officer Team Leader Training Manager
Train Operations Manager
6 Yearsyrs
Sergeant Consultant Accounting Manager
Manager, Accounting Operations
7 Yearsyrs
Sergeant Team Leader Warehouse Supervisor
Distribution Warehouse Manager
6 Yearsyrs
Sergeant Maintenance Supervisor Service Supervisor
Manager, Member Services
6 Yearsyrs
Dispatcher Officer Security Manager
Chief Of Security
8 Yearsyrs
Dispatcher Emergency Medical Technician Safety Supervisor
Director Of Public Safety
10 Yearsyrs
Dispatcher Police Officer Securities Consultant
Corporate Security Manager
11 Yearsyrs
Security Specialist Intelligence Analyst Deputy Program Manager
Manager Of Systems And Programming
8 Yearsyrs
Security Specialist Intelligence Analyst Signals Analyst
Mission Manager
5 Yearsyrs
Journeyman Operations Manager Regional Operation Manager
National Operations Manager
8 Yearsyrs
Journeyman Assistant Store Manager Support Manager
Operations Support Manager
8 Yearsyrs
Journeyman Operation Supervisor Dock Supervisor
Terminal Operations Manager
8 Yearsyrs
Instructor Writer And Editor Writer/Producer
Air Operations Manager
7 Yearsyrs
Quality Assurance Evaluator Program Manager Manager, Program Management
Integration Program Manager
11 Yearsyrs
Quality Assurance Evaluator Operations Manager Distribution Center Manager
Corporate Operations Manager
7 Yearsyrs
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Do you work as a Control Center Operator?

Help others decide if this is a good career for them

Do you work as a Control Center Operator?

Average Yearly Salary
$80,000
Show Salaries
$37,000
Min 10%
$80,000
Median 50%
$80,000
Median 50%
$80,000
Median 50%
$80,000
Median 50%
$80,000
Median 50%
$80,000
Median 50%
$80,000
Median 50%
$173,000
Max 90%
Best Paying Company
SES Americom
Highest Paying City
Fort Smith, AR
Highest Paying State
North Dakota
Avg Experience Level
3.3 years
How much does a Control Center Operator make at top companies?
The national average salary for a Control Center Operator in the United States is $80,946 per year or $39 per hour. Those in the bottom 10 percent make under $37,000 a year, and the top 10 percent make over $173,000.

How Would You Rate The Salary Of a Control Center Operator?

Have you worked as a Control Center Operator? Help other job seekers by rating your experience as a Control Center Operator.

Top Skills for A Control Center Operator

  1. Emergency Situations
  2. Alarm Systems
  3. Cctv
You can check out examples of real life uses of top skills on resumes here:
  • Gathered information concerning security and emergency situations, and maintained daily reporting data base.
  • Monitored and controlled emergency and facility failure situations and alarm systems and law enforcement and emergency personnel contact as needed.
  • Monitor CCTV for any unauthorized activity and generate reports when required.
  • Performed emergency dispatcher duties and directed the response of law enforcement patrols to accidents or incidents for preliminary or complete investigation.
  • Monitored and controlled alarm/access control systems; facilitated security related communications, and coordination of aircraft and ground operations emergencies.

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Average Salary:

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Top 10 Best States for Control Center Operators

  1. South Dakota
  2. North Dakota
  3. Nebraska
  4. Oklahoma
  5. Colorado
  6. Minnesota
  7. Iowa
  8. Montana
  9. Wyoming
  10. Tennessee
  • (16 jobs)
  • (15 jobs)
  • (27 jobs)
  • (54 jobs)
  • (96 jobs)
  • (100 jobs)
  • (71 jobs)
  • (19 jobs)
  • (5 jobs)
  • (68 jobs)

Control Center Operator Demographics

Gender

Male

64.3%

Female

26.6%

Unknown

9.0%
Ethnicity

White

60.6%

Hispanic or Latino

17.5%

Black or African American

11.6%

Asian

6.4%

Unknown

3.9%
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Foreign Languages Spoken

Spanish

65.2%

Vietnamese

8.7%

French

8.7%

Swahili

4.3%

Carrier

4.3%

Cantonese

4.3%

Italian

4.3%
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Control Center Operator Education

Schools

Community College of the Air Force

38.5%

University of Phoenix

7.8%

Ashford University

6.7%

American University

5.0%

Park University

4.5%

Kaplan University

3.9%

The Academy

3.4%

Strayer University

2.8%

Colorado Technical University

2.8%

University of North Dakota

2.2%

University of Maryland - University College

2.2%

Arizona State University

2.2%

Rochester Institute of Technology

2.2%

University of Massachusetts - Lowell

2.2%

San Diego State University

2.2%

Baltimore City Community College

2.2%

Inver Hills Community College

2.2%

University of Wisconsin - Milwaukee

2.2%

Southern New Hampshire University

2.2%

Bellevue University

2.2%
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Majors

Criminal Justice

23.0%

Business

20.9%

Accounting

9.2%

Supply Chain Management

5.2%

Management

3.9%

Computer Science

3.4%

General Studies

3.4%

Finance

3.4%

Computer Information Systems

3.4%

Electrical Engineering

2.8%

Information Technology

2.8%

Communication

2.6%

Psychology

2.4%

Homeland Security

2.4%

Nursing

2.2%

Industrial Technology

1.9%

Liberal Arts

1.9%

Education

1.9%

Electrical Engineering Technology

1.7%

Political Science

1.5%
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Degrees

Bachelors

33.6%

Other

24.0%

Associate

23.0%

Masters

11.4%

Certificate

5.8%

Diploma

1.5%

Doctorate

0.7%

License

0.1%
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