What is a Control Center Operator

There is more than meets the eye when it comes to being a control center operator. For example, did you know that they make an average of $29.76 an hour? That's $61,891 a year!

What Does a Control Center Operator Do

When it comes to the most important skills required to be a control center operator, we found that a lot of resumes listed 15.9% of control center operators included emergency, while 5.6% of resumes included logistics, and 5.2% of resumes included clearance. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

Learn more about what a Control Center Operator does

How To Become a Control Center Operator

If you're interested in becoming a control center operator, one of the first things to consider is how much education you need. We've determined that 40.9% of control center operators have a bachelor's degree. In terms of higher education levels, we found that 4.5% of control center operators have master's degrees. Even though some control center operators have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a control center operator. When we researched the most common majors for a control center operator, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on control center operator resumes include high school diploma degrees or master's degree degrees.

You may find that experience in other jobs will help you become a control center operator. In fact, many control center operator jobs require experience in a role such as security officer. Meanwhile, many control center operators also have previous career experience in roles such as controller or patrolman.

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Average Salary
$61,891
Average Salary
Job Openings
64,304
Job Openings
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Control Center Operator Career Paths

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Average Salary for a Control Center Operator

Control Center Operators in America make an average salary of $61,891 per year or $30 per hour. The top 10 percent makes over $145,000 per year, while the bottom 10 percent under $26,000 per year.
Average Salary
$61,891
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Control Center Operator Demographics

Control Center Operator Gender Statistics

male

68.2 %

female

28.8 %

unknown

3.1 %

Control Center Operator Ethnicity Statistics

White

55.2 %

Hispanic or Latino

20.6 %

Black or African American

13.2 %

Control Center Operator Foreign Languages Spoken Statistics

Spanish

65.2 %

Vietnamese

8.7 %

French

8.7 %
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Control Center Operator Education

Control Center Operator Majors

20.4 %

Control Center Operator Degrees

Bachelors

40.9 %

Associate

32.2 %

High School Diploma

15.0 %
Job Openings

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Online Courses For Control Center Operator That You May Like

CISSP - Certified Information Systems Security Professional
udemy
4.5
(683)

CISSP Certification Course - Certified Information Systems Security Professional 2015...

Security Operations and Administration
coursera

Security operations and administration is the task of identifying an organization's information assets and the documentation needed for policy implementation, standards, procedures, and guidelines to ensure confidentiality, integrity, and availability. You will understand the process necessary for working with management and information owners, custodians, and users so that proper data classifications are defined. This will ensure the proper handling of all hard copy and electronic information...

Information Security - Authentication and Access Control
edX (Global)

This is the 2nd course in the intermediate, undergraduate-level offering that makes up the larger Cybersecurity Fundamentals MicroBachelors Program. We recommend taking them in order, unless you have a background in these areas already and feel comfortable skipping ahead. Information Security - Introduction to Information Security Information Security - Authentication and Access Control Information Security - Advanced Topics Network Security - Introduction to Network Security Network Security...

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Top Skills For a Control Center Operator

12 Control Center Operator RESUME EXAMPLES

Best States For a Control Center Operator

Some places are better than others when it comes to starting a career as a control center operator. The best states for people in this position are New York, Maryland, New Jersey, and Connecticut. Control center operators make the most in New York with an average salary of $97,185. Whereas in Maryland and New Jersey, they would average $90,246 and $88,556, respectively. While control center operators would only make an average of $86,499 in Connecticut, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Massachusetts

Total Control Center Operator Jobs:
2,094
Highest 10% Earn:
$169,000
Location Quotient:
1.83
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. New Jersey

Total Control Center Operator Jobs:
1,574
Highest 10% Earn:
$168,000
Location Quotient:
1.59
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Pennsylvania

Total Control Center Operator Jobs:
1,791
Highest 10% Earn:
$159,000
Location Quotient:
1.24
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Control Center Operators

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Updated August 18, 2021