Control Center Operator Statistics By Gender

Among Control Center Operators, 28.8% of them are women compared to 68.2% which are men.

Job Title
  • Male, 68.2%
  • Female, 28.8%
  • Unknown, 3.0%
GenderPercentages
Male68.2%
Female28.8%
Unknown3.0%

Gender Pay Gap For Control Center Operator

Women Earn 92¢ For Every $1 Earned By Men

male-income
Male Income
$44,514
female-income
Female Income
$40,800

Control Center Operator Gender Over Time

This data shows how men and women predominate in the Control Center Operator position over time.

Male
Female
75%
71%
68%
64%
61%
57%
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
YearMaleFemale
201062.80%37.20%
201165.70%34.30%
201262.75%37.25%
201367.64%32.36%
201467.50%32.50%
201563.58%36.42%
201663.18%36.82%
201763.30%36.70%
201866.85%33.15%
201970.32%29.68%

Control Center Operator Male to Female Ratio

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Job TitleMaleFemale
Control Center Operator68%29%
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%

Control Center Operator Statistics By Race

The most common ethnicity among Control Center Operators is White, which makes up 57.2% of all Control Center Operators. Comparatively, there are 18.8% of the Hispanic or Latino ethnicity and 13.3% of the Black or African American ethnicity.

Job Title
  • White, 57.2%
  • Hispanic or Latino, 18.8%
  • Black or African American, 13.3%
  • Asian, 5.5%
  • Unknown, 4.2%
  • American Indian and Alaska Native, 1.0%
Control Center Operator RacePercentages
White57.2%
Hispanic or Latino18.8%
Black or African American13.3%
Asian5.5%
Unknown4.2%
American Indian and Alaska Native1.0%

Control Center Operator Race And Ethnicity Over Time

Using the Census Bureau data, we found out how the percentage of each ethnic category trended between 2010-2019 among Control Center Operators.

  • White
  • Asian
  • Hispanic or Latino
  • Black or African American
YearWhiteBlack or African AmericanAsianHispanic or Latino
201062.25%12.29%4.90%16.56%
201163.93%13.18%5.16%14.55%
201259.66%13.12%4.65%17.48%
201359.86%12.41%5.63%17.33%
201460.58%11.62%5.37%17.53%
201556.12%14.96%5.36%17.76%
201658.81%14.50%5.07%16.92%
201758.17%11.20%5.05%20.69%
201855.50%13.19%5.36%20.32%
201957.24%13.25%5.45%18.80%

Control Center Operator Wage Gap By Race

Hispanic or Latino Control Center Operators have the highest average salary compared to other ethnicities. Asian Control Center Operators have the lowest average salary at $39,799.
$45,000
$44,000
$43,000
$42,000
$41,000
$40,000
$39,000
White
Black or African American
Asian
Unknown
Hispanic or Latino
EthnicitySalary
White$41,960
Black or African American$43,176
Asian$39,799
Unknown$44,074
Hispanic or Latino$44,277

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Average Age of a Control Center Operator

We determined the average age of Control Center Operators based on ethnicity and gender.

Male
Female
RaceMale AgeFemale Age
American Indian and Alaska Native22
Asian22
Black or African American2325
Hispanic or Latino2222
Unknown22
White2221

Control Center Operator Age Breakdown

This chart breaks down the ages of Control Center Operator employees. Interestingly enough, the average age of Control Center Operators is 20-30 years old, which represents 70% of the population.

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20-30 years

30-40 years

40+ years


Control Center Operator YearsPercentages
20-30 years70%
30-40 years12%
40+ years2%

Types of Control Center Operator Degree Levels

The most common degree for Control Center Operators is Bachelor's Degree 41% of Control Center Operators earn that degree. A close second is Associate Degree with 32% and rounding it off is High School Diploma with 15%.

Job Title
  • Bachelors, 41%
  • Associate, 32%
  • High School Diploma, 15%
  • Masters, 4%
  • Other Degrees, 8%
Control Center Operator DegreePercentages
Bachelors41%
Associate32%
High School Diploma15%
Masters4%
Other Degrees8%

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Control Center Operator Wage Gap By Education

Control Center Operators with a Bachelors degree earn more than those without, at $103,713 annually. With a Associate degree, Control Center Operators earn a median annual income of $95,170 compared to $44,514 for Control Center Operators with an High School Diploma degree.
$105,000
$93,000
$81,000
$69,000
$57,000
$45,000
$33,000
High School Diploma or Less
Some College/ Associate Degree
Bachelor's Degree
EducationSalary
High School Diploma or Less$44,514
Some College/ Associate Degree$95,170
Bachelor's Degree$103,713

Control Center Operator Employment Statistics

This section highlights the information we gathered about the types of businesses and industries that employ Control Center Operators. We found that the most common company type is Private. In addition, the industry that employs the most Control Center Operators is the Technology industry.

Company Size

We created this chart to show you the average size of companies that typically hire Control Center Operators.

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< 50 employees

50 - 100 employees

100 - 500 employees

500 - 1,000 employees

1,000 - 10,000 employees

> 10,000

Company SizePercentages
< 50 employees4%
50 - 100 employees3%
100 - 500 employees12%
500 - 1,000 employees11%
1,000 - 10,000 employees37%
> 10,000 employees34%

The Types Of Companies Control Center Operator Work In

Employees with the Control Center Operator job title have their preferences when it comes to working for a company. For instance, most Control Center Operators prefer to work at Private companies over Public companies.

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Public

Private

Government

Education

Company TypePercentages
Public39%
Private50%
Government10%
Education1%

Top Industries Hiring Control Center Operators

Just based on the number of employees within each industry, we were able to determine the most common industries that employ Control Center Operators. Those industries include Technology, Government and Finance.

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Control Center Operator Turnover And Employment Statistics

Control Center Operator Unemployment Rate Over Time

The Bureau of Labor Statistics came in clutch when it came down to figuring out how the unemployment rate has changed over time. Between 2008 and 2018, this is how the number of Control Center Operators changed.

  • Unemployment rate
YearControl Center Operator Unemployment Rate
20104.55%
20112.32%
20122.19%
20133.56%
20142.07%
20151.38%
20161.79%
20171.95%
20181.38%
20191.10%

The Average Number of Years That Control Center Operator Stay in a Job

By looking over 1,056 Control Center Operators resumes, we figured out that the average Control Center Operator enjoys staying at their job for 1-2 years for a percentage of 37%.

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Less than one year

1-2 years

3-4 years

5-7 years

8-10 years

11+ years


Number or YearsPercentages
Less than 1 year15%
1-2 years37%
3-4 years17%
5-7 years14%
8-10 years5%
11+ years12%

Foreign Languages Spoken By Control Center Operators

The most common foreign language among Control Center Operators is Spanish at 65.2%. The second-most popular foreign language spoken is Vietnamese at 8.7% and French is the third-most popular at 8.7%.

Job Title
  • Spanish, 65.2%
  • Vietnamese, 8.7%
  • French, 8.7%
  • Swahili, 4.3%
  • Carrier, 4.3%
  • Other, 8.8%
Foreign LanguagePercentages
Spanish65.2%
Vietnamese8.7%
French8.7%
Swahili4.3%
Carrier4.3%
Other8.8%

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Where Do Control Center Operators Earn The Most?

The map here shows where Control Center Operators earn the highest salaries in the U.S. The darker areas across the 50 states highlight the highest salaries.

Average Salary