What does a control clerk do?

Being a control clerk involves a variety of administrative and clerical tasks, including the maintenance of business files, answering phone calls, and running errands. A control clerk's responsibility includes coordination and assistance of project team members to resolve data issues and protocols. Since the job is to keep business efficiency by overseeing the safety and quality of work, a control clerk should have attention to detail, good verbal and written communication skills, and the ability to work individually and to concentrate for long periods.
Control clerk responsibilities
Here are examples of responsibilities from real control clerk resumes:
- Manage and control via MRP with all ECN and ECO maintnance
- Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
- Complete trace backs of all drug positive animals to the owners and report information to the USDA & FDA.
- Inspect company products base on USDA guidelines.
- Prepare mail for shipping to USPS postal warehousings
- Record incoming automobile titles into the AS400 system.
- Run NDE selections and enter into filing system.
- Update and correct changes need to the RFI procedure.
- Perform WMS processes to support inbound and outbound operations.
- Enter invoices into AS400 system and verify for accuracy after scan.
- Memorize USPS rules and regulations on various types of mail pieces.
- Update Superfund site database and perform various searches and QA of databases.
- Maintain the company library which consist of thousands of release PDF documents.
- Archive and retrieve documents in electronic document management system (EDMS).
- Issue parts to technicians base on BOM and reject parts for work orders.
Control clerk skills and personality traits
We calculated that 31% of Control Clerks are proficient in Data Entry, Access Database, and Office Equipment. They’re also known for soft skills such as Customer-service skills, Detail oriented, and Organizational skills.
We break down the percentage of Control Clerks that have these skills listed on their resume here:
- Data Entry, 31%
Developed a procedure that matured documentation from a manual data entry activity to a streamlined and robust electronic process.
- Access Database, 7%
Scanned physician documentation and entered into Access database.
- Office Equipment, 5%
Handle all Accounts Payable office supplies for processors and Leads as well as office equipment and schedule maintenance when needed.
- Computer System, 5%
Entered parts and tracking numbers received into computer system for electronic archiving and retrieval.
- Purchase Orders, 4%
Worked with procurement team to verify incoming material and equipment while matching receiving tickets with corresponding purchase orders.
- Word Processing, 4%
Process all request for duplicate confirms through the online trade correction program, word processing, or fax.
Most control clerks use their skills in "data entry," "access database," and "office equipment" to do their jobs. You can find more detail on essential control clerk responsibilities here:
Customer-service skills. To carry out their duties, the most important skill for a control clerk to have is customer-service skills. Their role and responsibilities require that "general office clerks often provide general information to company staff, customers, or the public." Control clerks often use customer-service skills in their day-to-day job, as shown by this real resume: "processed all documentation and procedures from customers, vendors and other departments for data entry requirements. "
Detail oriented. Another soft skill that's essential for fulfilling control clerk duties is detail oriented. The role rewards competence in this skill because "general office clerks perform many clerical tasks that require attention to detail, such as preparing bills." According to a control clerk resume, here's how control clerks can utilize detail oriented in their job responsibilities: "classified detailed projects by quality assurance of data entry. "
Organizational skills. This is an important skill for control clerks to perform their duties. For an example of how control clerk responsibilities depend on this skill, consider that "general office clerks file and retrieve records." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a control clerk: "assisted office staff with various duties including filing, organizational work, data entry, business correspondence, and general office support".
The three companies that hire the most control clerks are:
- The Hertz Corporation6 control clerks jobs
- Kiewit4 control clerks jobs
- Caesars Entertainment3 control clerks jobs
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Control clerk vs. Office clerk
Office clerks are administrative employees who handle clerical activities for the organization. They are in charge of managing company records, organizing and storing documents, filing and sorting hard copies of documents, and liaising with other departments or external partners. They are also in charge of handling and scheduling meetings and appointments, managing the reservation of office meeting rooms, and manning telephone lines. Office clerks may also be in charge of ordering office supplies, preparing purchase requisitions for office needs, sending out and receiving official company documents, and other correspondences.
These skill sets are where the common ground ends though. The responsibilities of a control clerk are more likely to require skills like "access database," "sharepoint," "hard copy," and "iso." On the other hand, a job as an office clerk requires skills like "customer service," "direct calls," "front desk," and "scheduling appointments." As you can see, what employees do in each career varies considerably.
Office clerks tend to make the most money working in the transportation industry, where they earn an average salary of $31,504. In contrast, control clerks make the biggest average salary, $35,154, in the government industry.The education levels that office clerks earn slightly differ from control clerks. In particular, office clerks are 0.8% less likely to graduate with a Master's Degree than a control clerk. Additionally, they're 0.2% more likely to earn a Doctoral Degree.Control clerk vs. General office clerk
A general office clerk is responsible for performing various clerical duties to support business functions and ensure smooth daily operations. General office clerks respond to clients' inquiries and concerns, welcoming guests, and assisting in disseminating information across the organization. They maintain the adequacy of inventories, organize business and financial transaction reports, and perform basic bookkeeping tasks and banking transactions. A general office clerk must be highly organizational and analytical, especially in encoding account statements on the database and processing business reports required by the management.
Each career also uses different skills, according to real control clerk resumes. While control clerk responsibilities can utilize skills like "access database," "sharepoint," "hard copy," and "iso," general office clerks use skills like "customer service," "front desk," "hr," and "photocopiers."
General office clerks may earn a lower salary than control clerks, but general office clerks earn the most pay in the health care industry with an average salary of $30,604. On the other hand, control clerks receive higher pay in the government industry, where they earn an average salary of $35,154.general office clerks earn similar levels of education than control clerks in general. They're 1.3% less likely to graduate with a Master's Degree and 0.2% more likely to earn a Doctoral Degree.Control clerk vs. Administrative clerk
An administrative clerk provides support to staff and does clerical works. These clerical duties include answering and making phone calls, typing documents, compiling and filing records, and scheduling appointments. The clerks often set up office meetings and invite reliable speakers. Also, they do research and prepare reports or presentations. Candidates for the job must be organized, detail-oriented, and can manage their time well. They must be tech-savvy and have a basic knowledge of bookkeeping. The salary depends on their experience, industry, and location of the job.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a control clerk is likely to be skilled in "access database," "sharepoint," "hard copy," and "iso," while a typical administrative clerk is skilled in "customer service," "patients," "payroll data," and "database systems."
Administrative clerks make a very good living in the finance industry with an average annual salary of $33,044. On the other hand, control clerks are paid the highest salary in the government industry, with average annual pay of $35,154.administrative clerks typically earn similar educational levels compared to control clerks. Specifically, they're 0.2% less likely to graduate with a Master's Degree, and 0.2% less likely to earn a Doctoral Degree.Control clerk vs. Operations clerk
An operations clerk is responsible for performing administrative and clerical duties, ensuring smooth business operations. Operations clerks often handle customer service, respond to customers' inquiries and concerns, and direct guests to appropriate departments. They also manage data entry tasks, update customers or employees' information to the database, create business reports, identify potential clients through cold calls and e-mails, sort and file documents, and monitor inventories. An operations clerk must have excellent time-management and organizational skills to follow office procedures and meet deadlines.
Types of control clerk
Updated January 8, 2025











