Being a control clerk involves a variety of administrative and clerical tasks, including the maintenance of business files, answering phone calls, and running errands. A control clerk's responsibility includes coordination and assistance of project team members to resolve data issues and protocols. Since the job is to keep business efficiency by overseeing the safety and quality of work, a control clerk should have attention to detail, good verbal and written communication skills, and the ability to work individually and to concentrate for long periods.

Control Clerk Responsibilities

Here are examples of responsibilities from real control clerk resumes representing typical tasks they are likely to perform in their roles.

  • Manage and control via MRP with all ECN and ECO maintnance
  • Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
  • Complete trace backs of all drug positive animals to the owners and report information to the USDA & FDA.
  • Inspect company products base on USDA guidelines.
  • Prepare mail for shipping to USPS postal warehousings
  • Record incoming automobile titles into the AS400 system.
  • Run NDE selections and enter into filing system.
  • Update and correct changes need to the RFI procedure.
  • Perform WMS processes to support inbound and outbound operations.
  • Enter invoices into AS400 system and verify for accuracy after scan.
  • Memorize USPS rules and regulations on various types of mail pieces.
  • Update Superfund site database and perform various searches and QA of databases.
  • Maintain the company library which consist of thousands of release PDF documents.
  • Archive and retrieve documents in electronic document management system (EDMS).
  • Issue parts to technicians base on BOM and reject parts for work orders.

Control Clerk Skills and Personality Traits

We calculated that 31% of Control Clerks are proficient in Data Entry, Access Database, and Office Equipment. They’re also known for soft skills such as Customer-service skills, Detail oriented, and Organizational skills.

We break down the percentage of Control Clerks that have these skills listed on their resume here:

  • Data Entry, 31%

    Developed a procedure that matured documentation from a manual data entry activity to a streamlined and robust electronic process.

  • Access Database, 7%

    Scanned physician documentation and entered into Access database.

  • Office Equipment, 5%

    Handle all Accounts Payable office supplies for processors and Leads as well as office equipment and schedule maintenance when needed.

  • Computer System, 5%

    Entered parts and tracking numbers received into computer system for electronic archiving and retrieval.

  • Purchase Orders, 4%

    Worked with procurement team to verify incoming material and equipment while matching receiving tickets with corresponding purchase orders.

  • Word Processing, 4%

    Process all request for duplicate confirms through the online trade correction program, word processing, or fax.

Most control clerks list "data entry," "access database," and "office equipment" as skills on their resumes. We go into more details on the most important control clerk responsibilities here:

  • Customer-service skills can be considered to be the most important personality trait for a control clerk to have. According to a control clerk resume, "general office clerks often provide general information to company staff, customers, or the public" control clerks are able to use customer-service skills in the following example we gathered from a resume: "processed all documentation and procedures from customers, vendors and other departments for data entry requirements. "
  • Another trait important for fulfilling control clerk duties is detail oriented. According to a control clerk resume, "general office clerks perform many clerical tasks that require attention to detail, such as preparing bills." Here's an example of how control clerks are able to utilize detail oriented: "classified detailed projects by quality assurance of data entry. "
  • Organizational skills is also an important skill for control clerks to have. This example of how control clerks use this skill comes from a control clerk resume, "general office clerks file and retrieve records" Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "assisted office staff with various duties including filing, organizational work, data entry, business correspondence, and general office support"
  • See the full list of control clerk skills.

    The three companies that hire the most prestigious control clerks are:

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    What Office Clerks Do

    Office clerks are administrative employees who handle clerical activities for the organization. They are in charge of managing company records, organizing and storing documents, filing and sorting hard copies of documents, and liaising with other departments or external partners. They are also in charge of handling and scheduling meetings and appointments, managing the reservation of office meeting rooms, and manning telephone lines. Office clerks may also be in charge of ordering office supplies, preparing purchase requisitions for office needs, sending out and receiving official company documents, and other correspondences.

    In this section, we take a look at the annual salaries of other professions. Take office clerk for example. On average, the office clerks annual salary is $2,438 lower than what control clerks make on average every year.

    While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both control clerks and office clerks positions are skilled in data entry, office equipment, and computer system.

    These skill sets are where the common ground ends though. A control clerk responsibility is more likely to require skills like "access database," "sharepoint," "hard copy," and "iso." Whereas a office clerk requires skills like "customer service," "direct calls," "front desk," and "scheduling appointments." Just by understanding these different skills you can see how different these careers are.

    Office clerks tend to make the most money in the transportation industry by averaging a salary of $31,504. In contrast, control clerks make the biggest average salary of $35,154 in the government industry.

    The education levels that office clerks earn is a bit different than that of control clerks. In particular, office clerks are 0.8% less likely to graduate with a Master's Degree than a control clerk. Additionally, they're 0.2% more likely to earn a Doctoral Degree.

    What Are The Duties Of a General Office Clerk?

    A general office clerk is responsible for performing various clerical duties to support business functions and ensure smooth daily operations. General office clerks respond to clients' inquiries and concerns, welcoming guests, and assisting in disseminating information across the organization. They maintain the adequacy of inventories, organize business and financial transaction reports, and perform basic bookkeeping tasks and banking transactions. A general office clerk must be highly organizational and analytical, especially in encoding account statements on the database and processing business reports required by the management.

    Next up, we have the general office clerk profession to look over. This career brings along a lower average salary when compared to a control clerk annual salary. In fact, general office clerks salary difference is $3,331 lower than the salary of control clerks per year.

    Not everything about these jobs is different. Take their skills, for example. Control clerks and general office clerks both include similar skills like "data entry," "office equipment," and "computer system" on their resumes.

    But both careers also use different skills, according to real control clerk resumes. While control clerk responsibilities can utilize skills like "access database," "sharepoint," "hard copy," and "iso," some general office clerks use skills like "customer service," "front desk," "hr," and "photocopiers."

    General office clerks may earn a lower salary than control clerks, but general office clerks earn the most pay in the health care industry with an average salary of $30,604. On the other side of things, control clerks receive higher paychecks in the government industry where they earn an average of $35,154.

    On the topic of education, general office clerks earn similar levels of education than control clerks. In general, they're 1.3% less likely to graduate with a Master's Degree and 0.2% more likely to earn a Doctoral Degree.

    How an Administrative Clerk Compares

    An administrative clerk provides support to staff and does clerical works. These clerical duties include answering and making phone calls, typing documents, compiling and filing records, and scheduling appointments. The clerks often set up office meetings and invite reliable speakers. Also, they do research and prepare reports or presentations. Candidates for the job must be organized, detail-oriented, and can manage their time well. They must be tech-savvy and have a basic knowledge of bookkeeping. The salary depends on their experience, industry, and location of the job.

    Let's now take a look at the administrative clerk profession. On average, these workers make lower salaries than control clerks with a $1,038 difference per year.

    Using control clerks and administrative clerks resumes, we found that both professions have similar skills such as "data entry," "office equipment," and "computer system," but the other skills required are very different.

    There are many key differences between these two careers as shown by resumes from each profession. Some of those differences include the skills required to complete responsibilities within each role. As an example of this, a control clerk is likely to be skilled in "access database," "sharepoint," "hard copy," and "iso," while a typical administrative clerk is skilled in "customer service," "patients," "payroll data," and "database systems."

    Administrative clerks make a very good living in the finance industry with an average annual salary of $33,044. Whereas control clerks are paid the highest salary in the government industry with the average being $35,154.

    Administrative clerks are known to earn similar educational levels when compared to control clerks. Additionally, they're 0.2% less likely to graduate with a Master's Degree, and 0.2% less likely to earn a Doctoral Degree.

    Description Of an Operations Clerk

    An operations clerk is responsible for performing administrative and clerical duties, ensuring smooth business operations. Operations clerks often handle customer service, respond to customers' inquiries and concerns, and direct guests to appropriate departments. They also manage data entry tasks, update customers or employees' information to the database, create business reports, identify potential clients through cold calls and e-mails, sort and file documents, and monitor inventories. An operations clerk must have excellent time-management and organizational skills to follow office procedures and meet deadlines.

    The fourth career we look at typically earns higher pay than control clerks. On average, operations clerks earn a difference of $381 higher per year.

    According to resumes from both control clerks and operations clerks, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "office equipment," "computer system," and "word processing. "

    Each job requires different skills like "data entry," "access database," "purchase orders," and "sharepoint," which might show up on a control clerk resume. Whereas operations clerk might include skills like "customer service," "data entry functions," "provide clerical support," and "quality standards."

    Now, let's take a closer look at the financials in each career. The manufacturing industry tends to pay more for operations clerks with an average of $34,803. While the highest control clerk annual salary comes from the government industry.

    The average resume of operations clerks showed that they earn similar levels of education to control clerks. So much so that the likelihood of them earning a Master's Degree is 0.4% less. Additionally, they're more likely to earn a Doctoral Degree by 0.1%.