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Control operator skills for your resume and career

Updated January 8, 2025

4 min read

Quoted expert

Fang Lin

Below we've compiled a list of the most critical control operator skills. We ranked the top skills for control operators based on the percentage of resumes they appeared on. For example, 11.1% of control operator resumes contained customer service as a skill. Continue reading to find out what skills a control operator needs to be successful in the workplace.

15 control operator skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how control operators use customer service:

Demonstrated continuous effort to improved operations, decreased turnaround times, worked cooperatively and jointly to provide quality seamless customer service.
Increased customer referrals by 44.8% by offering competitive pricing and implementing customer service guidelines to enhance customer experience.

2. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how control operators use safety procedures:

Led cross-functional team of ten military personnel managing emergency staff through equipment safety procedures.
Ensured Appropriate Safety Procedures are followed as instructed.

3. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how control operators use payroll:

Performed all state reporting/licensing requirements, human resource, payroll, insurance and foreign cash requirements forecasting.
Coordinated initiatives related to business liability and employee medical insurance, payroll, and compensation planning.

4. Financial Reports

Here's how control operators use financial reports:

Worked closely with financial reporting team to balance accounts and provide accurate and timely financial reports to senior management.
Maintained financial controls, produced financial reports and provided strategic operational direction for the Ohio location.

5. CPA

Here's how control operators use cpa:

Worked for various CPA firms ranging in size from 3 associates to international firms both in Iowa and California.
Coordinate all Audit, Cost Report and Tax Return and Planning preparations with CPA firm.

6. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how control operators use logistics:

Provided instruction, supervision and evaluation of 30 personnel ranging from logistics to electronic maintenance support.
Influenced Army logistics doctrine by documenting successful processes and procedures.

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7. General Ledger

Here's how control operators use general ledger:

Facilitated all aspects of total cash management, general ledger account reconciliation, bank reconciliation and cash flow analysis.
Cleaned up several general ledger accounts that were incorrectly stated after a business combination.

8. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how control operators use human resources:

Prepare Budget and establish negotiations with customers, Manage Human Resources
Directed accounting, human resources, production and distribution for two food-processing facilities with sales in excess of $50 million.

9. Balance Sheet

Here's how control operators use balance sheet:

Conducted extensive research and reconciliation of historical data to achieve accuracy of balance sheet data.
Reconcile key balance sheet accounts and compile monthly operating reports for executive management team.

10. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how control operators use troubleshoot:

Maintained and frequently troubleshoot merchant credit card processor terminals.
Monitored systems and troubleshoot malfunctions.

11. Internal Controls

Here's how control operators use internal controls:

Developed and implemented an internal controls self-audit program, resulting in increased awareness and monthly review of internal control issues.
Recommend and implement process improvements to continuously improve accounting accuracy and timeliness which includes both preventative and reactionary internal controls.

12. Corrective Action

Here's how control operators use corrective action:

Monitored subscriber circuit operations, initiated corrective actions on defective circuits, and ensured timely delivery of message traffic.
Provided ongoing analysis of operations efficiency, identified areas for enhancement and implemented corrective actions.

13. Control Room

A control room, also known as an operations center, is a room that serves as central control and monitoring station for security, building, and other types of systems of a large facility or physical area. Control rooms act as the central nervous system of a facility and require a reliable and efficient communication system to effectively handle emergencies, as well as critical incidents and decisions.

Here's how control operators use control room:

Elected training representative by fellow control room operators.
Maintain control room/ lock out tag out and moving gas to various gas lines.

14. Emergency Situations

Here's how control operators use emergency situations:

Developed and initiated quick reaction checklists supporting emergency situations involving natural disasters, aircraft accidents, evacuations, and nuclear incidents.
Dispatched appropriate staff for emergency situations.

15. GAAP

Here's how control operators use gaap:

Implemented accounting software, including cost accounting module in Asia/Pacific and Latin America to enable both local and US GAAP reporting.
Directed the accounting function (US GAAP) establishing and maintaining SOX compliance/internal financial controls, and managing financial software applications.

5 Control Operator resume examples

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What skills help Control Operators find jobs?

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What control operator skills would you recommend for someone trying to advance their career?

Fang Lin

Assistant Professor of Finance, Pacific Lutheran University

Don't be afraid to negotiate your starting salary. Young journalists have a lot to offer newsrooms through social media skills and a willingness to adapt to new technologies such as artificial intelligence. Technology skills have value and should not be undersold. Also, young journalism students should not discount the value of their student media and internship experiences. Young journalists must use everything on their resumes to show how they bring value to their position and ask to be compensated fairly for the work they will contribute to the newsroom's success.

Do you want to know more?

List of control operator skills to add to your resume

The most important skills for a control operator resume and required skills for a control operator to have include:

Customer Service
Safety Procedures
Payroll
Financial Reports
CPA
Logistics
General Ledger
Human Resources
Balance Sheet
Troubleshoot
Internal Controls
Corrective Action
Control Room
Emergency Situations
GAAP
SOX
Financial Analysis

Financial Results
Financial Performance
External Auditors
Variance Analysis
Account Reconciliations
SCADA
Process Improvement
Control Systems
Inventory Control
Journal Entries
ERP
Computer System
Fixed Assets
Inventory Management
Financial Management
Direct Reports
Sarbanes-Oxley

QuickBooks
CCTV
Cost Savings
A/P
Centrifuges
Cost Analysis
Due Diligence
Financial Operations
ISO
Financial Data
DOD
Capital Expenditures
Absorption
Margin Analysis
Cooling Towers

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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