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Control specialist skills for your resume and career

Updated January 8, 2025
5 min read
Control specialist example skills
Below we've compiled a list of the most critical control specialist skills. We ranked the top skills for control specialists based on the percentage of resumes they appeared on. For example, 13.3% of control specialist resumes contained customer service as a skill. Continue reading to find out what skills a control specialist needs to be successful in the workplace.

15 control specialist skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how control specialists use customer service:
  • Delivered professional customer service including in-person appointments, answering phone calls and emails, resolving questions and troubleshooting problems.
  • Provided responsive leadership for all functional areas of responsibility to ensure high level of customer service and support.

2. Telecommunication

Here's how control specialists use telecommunication:
  • Grade: E-4 Discharge: Honorable Job Title: Telecommunication System Control Specialist / Attendent
  • Computed military data to be transmitted through telecommunication activity.

3. Pest Control

Pest control is the regulation or management of a species defined as a pest, a member of the animal kingdom that impacts human activities adversely. Pest control specialists go to client's homes and businesses to inspect for insects or rodents. They then use the appropriate method to remove or terminate the pest, whether that requires a pesticide, trap, or another technique.

Here's how control specialists use pest control:
  • Obtained necessary certifications in Pest Control Operations and Integrated Pest Management from Purdue University.
  • Maintained vehicle maintenance, various small equipment related with specific pest control infestations.

4. Project Management

Here's how control specialists use project management:
  • Performed electrical engineering design and project management for industrial controls and information systems.
  • Provide justification and project management for capital improvements.

5. Upselling

Here's how control specialists use upselling:
  • Coordinated upselling sales strategy for product software integration and product improvement initiatives with software engineers and executive team.
  • Educate customers about company offerings, cross-promoting and upselling media options.

6. Control Systems

Here's how control specialists use control systems:
  • Perform installation of new DDC control systems and retrofits of existing DDC and pneumatic/electric/electronic control systems.
  • Provided up-to-date documentation of control systems to enable future modifications by Field Service Technicians.

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7. PLC

Here's how control specialists use plc:
  • Developed automation software for Allen-Bradley ContgrolLogix PLC and PanelView operator interface for chemical pumping system.
  • Modify PLC Programming languages/operating systems and integration with combustion control networks.

8. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how control specialists use troubleshoot:
  • Utilized digital direct control software to manipulate, troubleshoot and reconfigure control programming.
  • Identified and troubleshoot problem areas in movement and recommended solutions to management.

9. Process Control

Process control is a method pertaining to continuous production processes that uses the aid of ICS (Industrial Control Systems) for production. This method enables production to be done with a level of consistency and safety in an economically friendly manner that is impossible to achieve solely through manual control.

Here's how control specialists use process control:
  • Performed calibration and configuration verification for Ovation DCS as well as all associated field process control devices.
  • Collected data and performed data analysis through statistical process control techniques to achieve system optimization.

10. HMI

A human-machine interface is a dashboard or user interface that connects an operator to a device, system, or machine.

Here's how control specialists use hmi:
  • Created new HMI using Visual studios C# with a data base to interface the block cutters and cameras with recipes.
  • Designed HMI graphic applications to improve the packaging and inspection process in the solid dosage and liquid packaging system.

11. PowerPoint

Here's how control specialists use powerpoint:
  • Utilized GE's data mining techniques to identify trends, create weekly statistical reports and dashboards utilizing Microsoft Excel and PowerPoint.
  • Develop cost estimates and monitor work requests from creation to conclusion using MS Word, MS Excel, and MS PowerPoint.

12. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how control specialists use technical support:
  • Involved in maintenance department technical support including troubleshooting to prevent process delays or re-establish product flow.
  • Provide technical support to engineering and sales departments concerning data acquisition and control system applications.

13. Patients

Here's how control specialists use patients:
  • Assisted patients in navigating programs and receiving information about events catered to them.
  • Completed appropriate documents for transfer patients.

14. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how control specialists use safety procedures:
  • Informed prospective and current customers about the risks and benefits of our services.- Recorded sensitive client information and best-practice safety procedures.
  • Conduct safety inspections and investigate violations to ensure safety procedures are being followed and counsel managers and employees accordingly;.

15. Allen-Bradley Plc

Here's how control specialists use allen-bradley plc:
  • Required extensive knowledge of Allen-Bradley PLC-5 processors, Allen-Bradley Basic Modules and Quanti nut runners.
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List of control specialist skills to add to your resume

Control specialist skills

The most important skills for a control specialist resume and required skills for a control specialist to have include:

  • Customer Service
  • Telecommunication
  • Pest Control
  • Project Management
  • Upselling
  • Control Systems
  • PLC
  • Troubleshoot
  • Process Control
  • HMI
  • PowerPoint
  • Technical Support
  • Patients
  • Safety Procedures
  • Allen-Bradley Plc
  • OSHA
  • Switches
  • Dexterity
  • SharePoint
  • Excellent Interpersonal
  • I/O
  • HVAC
  • Business Processes
  • Logistics
  • Management System
  • Process Improvement
  • QA
  • Strong Analytical
  • SCADA
  • Analytical Support
  • Infection Control
  • CNC
  • Corrective Action
  • Audit Findings
  • Autocad
  • SOX
  • QC
  • P Id
  • SQL
  • Financial Statements
  • Troubleshooting Assistance
  • Business Control
  • DOD
  • Rockwell
  • Earned Value Management
  • DCS

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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