Research Summary. Below we've compiled a list of the most important skills for a control specialist. We ranked the top skills based on the percentage of control specialist resumes they appeared on. For example, 13.3% of control specialist resumes contained customer service as a skill. Let's find out what skills a control specialist actually needs in order to be successful in the workplace.

  • The most common hard skill for a control specialist is customer service. 13.3% control specialists have this skill on their resume.
  • The second most common hard skill for a control specialist is telecommunication appearing on 12.0% of resumes. The third most common is pest control on 6.3% of resumes.
  • Three common soft skills for a control specialist are analytical skills, interpersonal skills and time-management skills.

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Below we've compiled a list of the most important skills for a control specialist. We ranked the top skills based on the percentage of control specialist resumes they appeared on. For example, 13.3% of control specialist resumes contained customer service as a skill. Let's find out what skills a control specialist actually needs in order to be successful in the workplace.

15 Essential Control Specialist Skills For Your Resume And Career

1. Customer Service

Here's how customer service is used on control specialist resumes:
  • Delivered professional customer service including in-person appointments, answering phone calls and emails, resolving questions and troubleshooting problems.
  • Provided responsive leadership for all functional areas of responsibility to ensure high level of customer service and support.
  • Contributed process improvement ideas for prompt deliveries, accurate information, and efficient customer service.
  • Monitored Customer Service and Medicare Sales Representatives for accuracy, quality, and compliance.
  • Provided excellent Customer Service to each and every customer both internally and externally.

2. Telecommunication

Here's how telecommunication is used on control specialist resumes:
  • Grade: E-4 Discharge: Honorable Job Title: Telecommunication System Control Specialist / Attendent
  • Computed military data to be transmitted through telecommunication activity.
  • Monitored, responded to and reports incoming and outbound call volumes in the department by utilizing various telecommunication systems and tools.

3. Pest Control

Here's how pest control is used on control specialist resumes:
  • Obtained necessary certifications in Pest Control Operations and Integrated Pest Management from Purdue University.
  • Maintained vehicle maintenance, various small equipment related with specific pest control infestations.
  • Supervised team of specialty contractors in pest control and basement waterproofing solutions.
  • Tested and completed Michigan licensing for several pest control applications.
  • State licensed Massachusetts pest control operator.

And if you’re looking for a job, here are the five top employers hiring now:

  1. BNY Mellon Jobs (40)
  2. Citi Jobs (73)
  3. Fluor Corporation Jobs (40)
  4. IBM Jobs (24)
  5. Bank of America Jobs (418)

4. Project Management

Here's how project management is used on control specialist resumes:
  • Performed electrical engineering design and project management for industrial controls and information systems.
  • Provide justification and project management for capital improvements.
  • Identify and report cost overruns/under-spends to project management.
  • Developed and conducted project management training for customers.
  • Supported coordination and project management of examinations.

5. Upselling

Here's how upselling is used on control specialist resumes:
  • Coordinated upselling sales strategy for product software integration and product improvement initiatives with software engineers and executive team.
  • Educate customers about company offerings, cross-promoting and upselling media options.
  • Contributed to store profitability by successfully upselling during checkout.
  • Increased department revenue by upselling coordinating accessories.
  • Answered incoming customer service calls, effectively handled customer orders including placing orders, upselling, shipping and returns.

6. Control Systems

Here's how control systems is used on control specialist resumes:
  • Perform installation of new DDC control systems and retrofits of existing DDC and pneumatic/electric/electronic control systems.
  • Provided up-to-date documentation of control systems to enable future modifications by Field Service Technicians.
  • Performed recommissioning on existing control systems bringing them back up to optimal performance.
  • Field calibration and troubleshooting of instrumentation for new and existing control systems.
  • Developed control systems and standardized programming for new product development projects.

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7. PLC

Here's how plc is used on control specialist resumes:
  • Developed automation software for Allen-Bradley ContgrolLogix PLC and PanelView operator interface for chemical pumping system.
  • Modify PLC Programming languages/operating systems and integration with combustion control networks.
  • Provide weekly Training classes for all Plant Electricians on such topics as: PLC, HMI, Drives, and programming.
  • Installed, and Maintained systems such as Allen-Bradley / Direct Logic / Siemens PLC's, Alarm Systems, and computers.
  • Experience with following PLC s: Siemens S7, Allen Bradley, Direct Logic family, Click, and Mitsubishi.

8. Troubleshoot

Here's how troubleshoot is used on control specialist resumes:
  • Utilized digital direct control software to manipulate, troubleshoot and reconfigure control programming.
  • Identified and troubleshoot problem areas in movement and recommended solutions to management.
  • Supported Information System personnel to troubleshoot networking.
  • Evaluate, test, and troubleshoot various inputs and outputs such as sensors, valves, actuators, pumps and motors.
  • Install, troubleshoot and repair variable speed drives, install, troubleshoot and repair ultrasonic flow meters for BTU metering.

9. Process Control

Here's how process control is used on control specialist resumes:
  • Performed calibration and configuration verification for Ovation DCS as well as all associated field process control devices.
  • Collected data and performed data analysis through statistical process control techniques to achieve system optimization.
  • Perform calibrations and repairs on all process control equipment and instrumentation.
  • Partnered with Operations Process Control Analyst to ensure process consistency.
  • Designed, implemented and commissioned advanced process control methodologies.

Control Specialist Jobs

10. HMI

Here's how hmi is used on control specialist resumes:
  • Created new HMI using Visual studios C# with a data base to interface the block cutters and cameras with recipes.
  • Designed HMI graphic applications to improve the packaging and inspection process in the solid dosage and liquid packaging system.
  • Worked with client, Hess, to deliver desired HMI on Honeywell s Web Builder program.
  • Process Portal HMI to design interfaces for end users and configure alarm prioritization.
  • Installed and trouble shoot Allen Bradley, and Panel Mate, HMI interface.

11. PowerPoint

Here's how powerpoint is used on control specialist resumes:
  • Utilized GE's data mining techniques to identify trends, create weekly statistical reports and dashboards utilizing Microsoft Excel and PowerPoint.
  • Develop cost estimates and monitor work requests from creation to conclusion using MS Word, MS Excel, and MS PowerPoint.
  • Produced Monthly PowerPoint reports displaying breaks, deficits, and aged suspense accounts.
  • Created Excel spreadsheet, Word documents and PowerPoint presentations.
  • Created and develop PowerPoint slides for daily meetings.

12. Technical Support

Here's how technical support is used on control specialist resumes:
  • Involved in maintenance department technical support including troubleshooting to prevent process delays or re-establish product flow.
  • Provide technical support to engineering and sales departments concerning data acquisition and control system applications.
  • Provided technical support, identified root causes and recommended solutions to machine/material issues.
  • Provided level 1 technical support for production incidents before escalation.
  • Modify existing equipment and provide technical support to maintenance staff

13. Patients

Here's how patients is used on control specialist resumes:
  • Assisted patients in navigating programs and receiving information about events catered to them.
  • Completed appropriate documents for transfer patients.
  • Take care of requests for blood retrieval, and information, assuring timely response to patients, staff, and physicians.
  • Assigned patients to beds based on UCH established priorities for bed assignment from PACU, clinics, home and outside hospitals.
  • Coordinate transportation of patients to OR, i.e., call floor, contact surgeon, assign transporter, maintain detailed records.

14. Safety Procedures

Here's how safety procedures is used on control specialist resumes:
  • Informed prospective and current customers about the risks and benefits of our services.- Recorded sensitive client information and best-practice safety procedures.
  • Conduct safety inspections and investigate violations to ensure safety procedures are being followed and counsel managers and employees accordingly;.
  • Investigate, compose, audit, and teach safety procedures such as Lock-out, Tag-out (LOTO).
  • Train employees (new hires) on safety procedures and how to successfully operate the plant.
  • Oversee quality assurance and control, and inspect that personnel follow all safety procedures.

15. Allen-Bradley Plc

Here's how allen-bradley plc is used on control specialist resumes:
  • Required extensive knowledge of Allen-Bradley PLC-5 processors, Allen-Bradley Basic Modules and Quanti nut runners.
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The eight most common skills based on Control Specialist resumes in 2023.

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List Of Skills To Add To Your Control Specialist Resume

According to recent trends, the most relevant control specialist Resume Keywords for your resume are:

  • Customer Service
  • Telecommunication
  • Pest Control
  • Project Management
  • Upselling
  • Control Systems
  • PLC
  • Troubleshoot
  • Process Control
  • HMI
  • PowerPoint
  • Technical Support
  • Patients
  • Safety Procedures
  • Allen-Bradley Plc
  • OSHA
  • Switches
  • Dexterity
  • SharePoint
  • Excellent Interpersonal
  • I/O
  • HVAC
  • Business Processes
  • Logistics
  • Management System
  • Process Improvement
  • QA
  • Strong Analytical
  • Analytical Support
  • Infection Control
  • CNC
  • Corrective Action
  • Audit Findings
  • Autocad
  • SOX
  • QC
  • P Id
  • SQL
  • Financial Statements
  • Troubleshooting Assistance
  • Business Control
  • DOD
  • Rockwell
  • Earned Value Management
  • DCS

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Online Courses For Control Specialists

One of the best ways to acquire the skills needed to be a control specialist is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since control specialists benefit from having skills like customer service, telecommunication, and pest control, we found courses that will help you improve these skills.

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3. Control Systems: From Mathematical Modelling to PID Control


Learn the mathematics that will allow you to model and control any engineering system. Make machines do what you want!...

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4. Bank Reconciliations & Cash Internal Controls


Internal controls, bank reconciliations, and internal controls related to checking account...

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5. Corporate Internal Controls and Fraud Controls


In this course, we learn how public accountants plan and execute an audit...

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6. Applied Control Systems 1: autonomous cars: Math + PID + MPC


Modeling + state space systems + PID + Model Predictive Control + Python simulation: lateral control for autonomous cars...

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7. Control Systems Made Simple Beginner's Guide


Learn fundamentals of Mechanical & electrical system modeling, simulation and control with this unique practical course!...

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8. PLC & AC Drive with Automatic & Manual Industrial Control


this course will take newbies to a higher level to deal with complex PLC projects, Motor Drives ( VFD ) & Manual Control...

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9. Inventory Management: Safety Stock Calculation and Control


Optimize your Supply Chain Safety Stock. Simple to Advanced Methods. Reduce Costs and Risk in your Business Operations...

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10. SAP Finance and Controlling


Master SAP Finance and Controlling...

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11. Advanced Process Control & Safety Instrumented Systems SIS


Learn how the main process equipment such as chemical reactors, pumps, compressors & heat exchangers are controlled...

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12. PLC At Home - For Electrical and Control Engineers


Design from A-Z control projects using Arduino, Soft PLC, HMI, VFD, ModBus TCP and Electrical panel with full simulation...

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13. Model, Simulate and Control a Drone in MATLAB & SIMULINK


Simulate a DJI Mavic Pro in Matlab & SIMULINK and design your own PID controllers for altitude and attitude control...

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14. IT Audit Fundamentals Introduction to Controls


Learn foundational principles of IT audits and controls...

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15. HVAC Fundamentals and BMS Controls


Build your knowledge systematically, from the working principles of HVAC to optimizing a chiller plant operation...

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16. Audit - Financial Statement


Learn the audit process from planning to audit report form a Certified Public Accountant (CPA)...

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17. Git Github Gitkraken: Version Control without Command Line


Learn Version Control using one of the most intuitive graphical user interface for Git. Just Point and Click...

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18. OWASP Proactive Controls


OWASP Proactive Controls...

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19. Fundamentals of Electrical Controls


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20. Introduction to Computer Numerical Control

edX (Global)

Computer Numerical Control (CNC) Machining is the process through which computers control machine-based processes in manufacturing. The kinds of machines controlled include lathes, mills, routers and grinders – all used for manufacturing of metal and plastic products. In this course, you’ll learn the ins-and-outs of CNC machining; building the essential knowledge to develop and operate a project with a CNC machine. From plan interpretation to machining and quality control, you will learn how to...

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