Control Supervisors are responsible for overseeing the operational performance of an organization from a control room. Their duties include undertaking service escalations to site engineers, streamlining system deployments, ensure smooth stock-flow, and develop quality assurance improvements. They are responsible for setting team performance metrics, ensuring proper documentation processing, and providing guidance for operational efficiency. Control supervisors also report stock issues to the control room manager and ensure the work area is clean and adheres to all safety regulations.

Control Supervisor Responsibilities

Here are examples of responsibilities from real control supervisor resumes representing typical tasks they are likely to perform in their roles.

  • Manage all production jobs, including setup, submission, distribution and scheduling.
  • Manage sophisticated components of emergency activities to ensure proper response and recovery time during crises.
  • Manage the movement of all narcotic materials throughout the facility in manufacturing, clinical/experimental and packaging processes to ensure DEA compliance.
  • Implement security procedures for munitions facilities, maintain accountability of personnel and equipment, and initiate any necessary emergency response procedures.
  • Maintain all OSHA and FDA guidelines.
  • Train and run crew on location.
  • Start flagging for chipseal crew before becoming a TCS
  • Implement ERP changes ensuring proper transition to new system.
  • Supervise the PLC programming on all control system upgrade projects.
  • Record, maintain and update shipment information via TCS computer.
Control Supervisor Traits
Interpersonal skills involves being able to communicate efficiently with multiple people regarding your thoughts, ideas and feedback.
Leadership skills directly correlate with a person's ability to lead others toward success or an accomplishment.
Problem-solving skills is the way that one is able to effectively solve a problem in a timely manner.

Control Supervisor Job Description

Between the years 2018 and 2028, control supervisor jobs are expected to undergo a growth rate described as "little or no change" at 1%, according to the Bureau of Labor Statistics. So if the thought "should I become a control supervisor?" Has crossed your mind, maybe you should take the growth rate into account. In addition, the number of control supervisor opportunities that are projected to become available by 2028 is 1,200.

On average, the control supervisor annual salary is $66,336 per year, which translates to $31.89 an hour. Generally speaking, control supervisors earn anywhere from $46,000 to $94,000 a year, which means that the top-earning control supervisors make $48,000 more than the ones at the lower end of the spectrum.

As is the case with most jobs, it takes work to become a control supervisor. Sometimes people change their minds about their career after working in the profession. That's why we looked into some other professions that might help you find your next opportunity. These professions include a quality assurance supervisor, operation shift supervisor, lead supervisor, and production supervisor.

Control Supervisor Jobs You Might Like

Control Supervisor Resume Examples

Control Supervisor Skills and Personality Traits

We calculated that 26% of Control Supervisors are proficient in Procedures, Facility, and Traffic Control. They’re also known for soft skills such as Interpersonal skills, Leadership skills, and Problem-solving skills.

We break down the percentage of Control Supervisors that have these skills listed on their resume here:

  • Procedures, 26%

    Implemented security procedures for munitions facilities, maintained accountability of personnel and equipment, and initiated any necessary emergency response procedures.

  • Facility, 7%

    Supervised operations personnel in chemical manufacturing facility.

  • Traffic Control, 6%

    Developed traffic control plans and prioritized work assignments; facilitated city permitting.

  • Ensure Compliance, 5%

    Reviewed all case and investigative reports completed by subordinates to ensure compliance with federal reporting regulations.

  • ISO, 3%

    Perform inspection readiness activities and provide Production Department support during Corporate and Regulatory compliance audit (GMP and ISO 9001:2008)

  • Safety Meetings, 3%

    Promote departmental safety through participation in safety meetings, field discussions, job briefs, and safety audits.

Most control supervisors list "procedures," "facility," and "traffic control" as skills on their resumes. We go into more details on the most important control supervisor responsibilities here:

  • Arguably the most important personality trait for a control supervisor to have happens to be interpersonal skills. An example from a resume said this about the skill, "industrial production managers must have excellent communication skills so they can work well other managers and with staff." Additionally, other resumes have pointed out that control supervisors can use interpersonal skills to "provided excellent written and oral interpersonal communication. "
  • While it may not be the most important skill, we found that many control supervisor duties rely on leadership skills. This example from a control supervisor explains why: "to keep the production process running smoothly, industrial production managers must motivate and direct the employees they manage." This resume example is just one of many ways control supervisors are able to utilize leadership skills: "accepted a corporate position within the safety and loss control department under the leadership of the corporate director. "
  • Control supervisors are also known for problem-solving skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a control supervisor resume: "production managers must identify problems immediately and solve them" We also found this resume example that details how this skill is put to the test: "manage the settlement dispute and resolution process for iso activity. "
  • A thorough review of lots of resumes revealed to us that "time-management skills" is important to completing control supervisor responsibilities. This resume example shows just one way control supervisors use this skill: "to meet production deadlines, managers must carefully manage their employees’ time as well as their own." Here's an example of how this skill is used from a resume that represents typical control supervisor tasks: "supervised production schedules, production quality and on time delivery of raw materials to the blending department. "
  • See the full list of control supervisor skills.

    Before becoming a control supervisor, 51.0% earned their bachelor's degree. When it comes down to graduating with a master's degree, 6.6% control supervisors went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, most control supervisors have a college degree. But about one out of every six control supervisors didn't attend college at all.

    Those control supervisors who do attend college, typically earn either business degrees or accounting degrees. Less commonly earned degrees for control supervisors include criminal justice degrees or general studies degrees.

    When you're ready to become a control supervisor, you might wonder which companies hire control supervisors. According to our research through control supervisor resumes, control supervisors are mostly hired by RoadSafe Traffic Systems, Rsm Co., and Lehigh Hanson. Now is a good time to apply as RoadSafe Traffic Systems has 10 control supervisors job openings, and there are 3 at Rsm Co. and 2 at Lehigh Hanson.

    Since salary is important to some control supervisors, it's good to note that they are figured to earn the highest salaries at CITGO Petroleum, World Fuel Services, and FCA Us. If you were to take a closer look at CITGO Petroleum, you'd find that the average control supervisor salary is $103,285. Then at World Fuel Services, control supervisors receive an average salary of $95,498, while the salary at FCA Us is $89,935.

    View more details on control supervisor salaries across the United States.

    We also looked into companies who hire control supervisors from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include UPS, United States Army, and Michigan State University.

    In general, control supervisors fulfill roles in the manufacturing and retail industries. While employment numbers are high in those industries, the control supervisor annual salary is the highest in the technology industry with $78,837 as the average salary. Meanwhile, the construction and manufacturing industries pay $74,234 and $73,139 respectively. This means that control supervisors who are employed in the technology industry make 45.0% more than control supervisors who work in the hospitality Industry.

    The three companies that hire the most prestigious control supervisors are:

      What Quality Assurance Supervisors Do

      A quality assurance supervisor oversees and leads the quality control operations within a manufacturing plant or similar establishment. They are primarily responsible for crafting and implementing policies that prioritize the efficiency of products or services, supervising and evaluating the performances of the workforce, and setting standards and procedures that align not just with the goals of the company, but the national and international level of production standards. Furthermore, as a supervisor in the field, it is crucial to encourage and shape quality assurance workers into valuable members of the company.

      We looked at the average control supervisor annual salary and compared it with the average of a quality assurance supervisor. Generally speaking, quality assurance supervisors receive $82 higher pay than control supervisors per year.

      While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both control supervisors and quality assurance supervisors positions are skilled in procedures, ensure compliance, and iso.

      As far as similarities go, this is where it ends because a control supervisor responsibility requires skills such as "facility," "traffic control," "safety meetings," and "access control." Whereas a quality assurance supervisor is skilled in "product quality," "food safety," "regulatory agencies," and "gmp." So if you're looking for what truly separates the two careers, you've found it.

      Quality assurance supervisors really shine in the technology industry with an average salary of $81,991. Whereas control supervisors tend to make the most money in the technology industry with an average salary of $78,837.

      The education levels that quality assurance supervisors earn is a bit different than that of control supervisors. In particular, quality assurance supervisors are 6.7% more likely to graduate with a Master's Degree than a control supervisor. Additionally, they're 1.1% more likely to earn a Doctoral Degree.

      What Are The Duties Of an Operation Shift Supervisor?

      An operation shift supervisor oversees the company's day-to-day operations and employee performance. As an operation shift supervisor, you will perform a number of tasks that include assigning tasks to staff, ensuring all operations and sales run smoothly, and responding to inquiries and complaints from customers. In addition, you are expected to monitor the work habits of employees and to motivate them by offering incentives for excellent performance. You are also responsible for maintaining customer satisfaction and retention and responding to emergencies, unexpected problems, and crises.

      Now we're going to look at the operation shift supervisor profession. On average, operation shift supervisors earn a $37,775 lower salary than control supervisors a year.

      While the salary may be different for these job positions, there is one similarity and that's a few of the skills needed to perform certain duties. We used info from lots of resumes to find that both control supervisors and operation shift supervisors are known to have skills such as "facility," "ensure compliance," and "iso. "

      While some skills are similar in these professions, other skills aren't so similar. For example, several resumes showed us that control supervisor responsibilities requires skills like "procedures," "traffic control," "access control," and "project management." But an operation shift supervisor might use skills, such as, "customer service," "safety standards," "quality standards," and "safety procedures."

      On average, operation shift supervisors earn a lower salary than control supervisors. There are industries that support higher salaries in each profession respectively. Interestingly enough, operation shift supervisors earn the most pay in the manufacturing industry with an average salary of $34,505. Whereas, control supervisors have higher paychecks in the technology industry where they earn an average of $78,837.

      On the topic of education, operation shift supervisors earn similar levels of education than control supervisors. In general, they're 3.6% less likely to graduate with a Master's Degree and 1.1% more likely to earn a Doctoral Degree.

      How a Lead Supervisor Compares

      Lead supervisors are responsible for several duties within an organization. They are accountable for overseeing their members and making sure that the work they produce is of good quality. They mainly serve as role models for their staff members, who often seek guidance, leadership, and support from them. When issues arise between employees, lead supervisors should intervene by providing conflict management to ease the situation. They also have to delegate work to employees to get the job done efficiently.

      The lead supervisor profession generally makes a lower amount of money when compared to the average salary of control supervisors. The difference in salaries is lead supervisors making $16,623 lower than control supervisors.

      While looking through the resumes of several control supervisors and lead supervisors we discovered that both professions have similar skills. These similarities include skills such as "facility," "iso," and "safety meetings," but they differ when it comes to other required skills.

      Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from control supervisor resumes include skills like "procedures," "traffic control," "ensure compliance," and "access control," whereas a lead supervisor might be skilled in "safety procedures," "sales goals," "customer service," and "quality standards. "

      Lead supervisors are known to earn similar educational levels when compared to control supervisors. Additionally, they're 3.5% less likely to graduate with a Master's Degree, and 0.5% less likely to earn a Doctoral Degree.

      Description Of a Production Supervisor

      Production supervisors are employees who oversee the production process, usually handling activities directly related to people management. They manage employees by ensuring that the production floor employees are doing their work well and are motivated. Production supervisors guide employees and ensure that everyone is working towards company goals. They properly communicate these goals as well as the strategies to meet the set goals. Production supervisors have a direct hand in the hiring and subsequent training of employees. They should have good communication skills, decision-making skills, and leadership skills.

      Now, we'll look at production supervisors, who generally average a lower pay when compared to control supervisors annual salary. In fact, the difference is about $11,083 per year.

      While both control supervisors and production supervisors complete day-to-day tasks using similar skills like ensure compliance, iso, and safety meetings, the two careers also vary in other skills.

      While some skills are shared by these professions, there are some differences to note. "procedures," "facility," "traffic control," and "access control" are skills that have shown up on control supervisors resumes. Additionally, production supervisor uses skills like safety procedures, production schedules, quality standards, and customer service on their resumes.

      Production supervisors earn a higher salary in the technology industry with an average of $69,510. Whereas, control supervisors earn the highest salary in the technology industry.

      In general, production supervisors reach similar levels of education when compared to control supervisors resumes. Production supervisors are 1.6% more likely to earn their Master's Degree and 0.3% more likely to graduate with a Doctoral Degree.