Operations Director jobs at ConvenientMD - 371 jobs

Become a part of our caring community and help us put health first. The Director, Process Improvement provides direction and management to the claims processing vendor for claims reimbursements and operational activities to provide superior service to internal and external customers in support of the VA Community Care Network. The Director, Process Improvement coordinates with the Director, VA CCN Claims Oversight for alignment of accurate claims processing. Ensures a high level of quality in all areas while meeting or exceeding performance goals. This position is created specifically to assist with Humana's efforts to secure and, if awarded, transition into a new business opportunity. Please note that continued employment in this role is expressly contingent upon Humana's receipt of the business opportunity and a satisfactory transition into the work. In the event Humana does not pursue the opportunity or determines that a timely and satisfactory transition cannot be achieved, employment may be subject to termination. The Director of Claims Oversight will lead a dedicated team responsible to establish and maintain comprehensive oversight of the VA CCN payment invoicing process with a focus on vendor management and payment integrity. This role ensures timely reconciliation of VA payments, effective management of accounts receivable and recoupments, administration and oversight of X12 processes and files as well as coordination of banking and reporting activities. The Director will serve as a key liaison between internal stakeholders and claims vendors to optimize operational efficiency and compliance with regulatory standards. #J-18808-Ljbffr

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Job Summary: Leads operational initiatives in assigned areas and services in order to achieve set goals. Goals will target improvements in quality of care, access, overall customer satisfaction, communication, clinical services delivery, operating efficiency, budget management, program development and implementation and staff development. Assumes accountability for success of such initiatives through identified, measurable goals and pertinent data. Job Description:Essential Responsibilities: Designated Leader for multidisciplinary programs and partners with other members of the management team within and outside of the department to initiate and oversee new multidisciplinary programs and projects.Hires, develops, supervises and evaluates staff which can include Nurse Practitioners, Clinical Advisors, RNs, Practice Administrators, Administrative and Clinical Support Staff, and Emergency Off Site Techs. Participates in the selection and evaluation of individuals for leadership positions.Assures that department activities and records meet the standards of accrediting, regulatory or reimbursement agencies.Establishes ongoing communication mechanisms with patients, staff, physicians, as well as the hospital and referring communities through regularly scheduled meetings and other forms of written communication.Has the responsibility to lead and support managers and directors in developing and improving operations to create optimal performance levels. Direct Reports: 4-6 Indirect Reports: 51-100Has full responsibility for planning, monitoring and managing budgets for multiple departments.Required Qualifications:Bachelor's degree in Nursing required. Master's degree in Nursing, Business Administration, Healthcare Finance or Hospital Administration preferred. License Registered Nurse required.3-5 years related work experience required and 3-5 years supervisory/management experience required Demonstrates proficiency in the area of process improvement and system redesign. Specific experience in data and systems analysis, quality management/performance improvement.Excellent skills in interpersonal and written communication.Demonstrates proficiency in budget and human resource management.Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.Competencies:Decision Making: Ability to make decisions with significant, broad implications for the management and operations of a major department or multiple departments. Participates in decisions on overall strategy and direction of the organization.Problem Solving: Ability to address problems that are broad, complex and abstract, often involving Medical Center-wide issues and requiring substantial creativity, resourcefulness, staff engagement, Lean diagnostic techniques, negotiation and diplomacy to develop solutions.Independence of Action: Ability to set direction and vision for major departments or multiple departments. Establishes priorities, develops policies and allocates resources.Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas.Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others.Knowledge: Ability to demonstrate broad and comprehensive knowledge of theories, concepts, practices and policies with the ability to use them in complex and/or unprecedented situations across multiple functional areas.Team Work: Ability to lead collaborative teams for larger projects or groups both internal and external to the Medical Center and across functional areas. Results have implications for the management and operations of multiple areas of the organization.Customer Service: Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner.Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.Physical Nature of the Job:Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus Pay Range: $180,000.00 USD - $230,000.00 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

The Director of Logistics & Distribution will collaborate with hospital leadership teams to implement inventory management best practices that align with budget targets and patient care priorities. With a focus on continuous improvement, the director will establish and monitor key performance indicators and develop action plans to deliver best value. Position: Director, Logistics and Distribution (BMC South) Department: Purchasing Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Leads a team responsible for the timely order, receipt, distribution, and inventory management of supplies and equipment with a focus on cost, safety, customer service, and risk mitigation Develops and implements data-driven inventory and forecasting plans that balance stock availability with cost optimization Conducts/oversees regular inventory audits to ensure accuracy and identify source of discrepancies Develops key performance metrics to inform strategic decision-making; holds team accountable to established targets and continuous improvement Researches and implements new and existing technologies and processes to optimize inventory management practices that increase efficiency; identifies cost-saving opportunities throughout the inventory lifecycle Provides expertise to development of carrier management strategy; collaborates with stakeholders (pharmacy, facilities, lab, etc.) to select and manage best value vendor partners Collaborates with contracting and value analysis teams to evaluate and monitor supplier and contract performance Ensures all vendors follow established policies and procedures when visiting the hospital campus (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). JOB REQUIREMENTS EDUCATION: * Bachelor's degree in business, supply chain management, engineering, data science, or other related preferred, or equivalent experience CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: * Association for Supply Chain Management CPIM, CSCP, CLTD; Institute for Supply Management CPSM; or similar certification preferred EXPERIENCE: * 10+ years logistics and/or inventory management experience * 5+ years supervisory experience KNOWLEDGE, SKILLS & ABILITIES (KSA): Proven team player, able to work collaboratively at all levels and builds partnerships with cross functional teams Demonstrated knowledge of procurement, inventory management, forecasting, warehouse operations, and logistics Able to lead union and non-union workforce Strong communication and interpersonal skills required for daily interaction with nurses, physicians, pharmacists, leaders, etc. Demonstrated competence in ERP systems Lean or Six Sigma training desired Compensation Range: $96,500.00- $140,000.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

The Chief Operating Officer (COO) is a key strategic leader responsible for the integrity, quality, and sustainability of New England Village's entire service delivery system. Reporting to the CEO, the COO provides mission-driven leadership and organization-wide oversight to ensure operational excellence, compliance, and strategic alignment across all service lines, including Residential Services, Day Services (Community-Based Day Supports, Employment, and Day Habilitation), Enrichment and Community Services, and integrated clinical supports such as Nursing and Behavioral Services, along with organizational support functions. The COO also leads initiatives in program improvement and quality assurance, fostering a culture of accountability, innovation, and continuous improvement. The COO holds accountability for organizational performance and risk management, ensuring alignment with NEV's mission, values, and long-term strategic objectives. Through data-informed decision-making, leadership development, and cross-functional integration, this position ensures NEV remains a high-performing, mission-focused organization prepared for sustainable growth. Key Responsibilities: Strategic Leadership & Planning: Collaborate with the CEO and Executive leadership to develop and execute NEV's strategic plan. Translate mission and strategic objectives into actionable operational plans. Identify opportunities for program expansion, partnerships, and service innovation. Lead cross-functional initiatives that enhance service integration and organizational impact. Participate in long-range planning and strategic business development. Operational Efficiency & Process Improvement Provide oversight of Clinical and Behavioral Services to ensure compliance and quality standards are met. Provide system-wide oversight of all service lines to ensure quality, compliance, and sustainability. Ensure adherence to all federal, state, and local regulations (e.g., DDS, DPH, CARF). Lead a robust Continuous Quality Improvement (CQI) framework across all service lines, including incident and risk management, regulatory compliance systems, and contractual obligations. Utilize data governance and performance analytics to drive informed decisions and foster accountability. Coordinate annual policy and procedure reviews across departments. Identify and evaluate opportunities for program expansion, partnerships, and service innovation. Financial Stewardship Partner with the CFO to develop and monitor program budgets and financial performance. Oversee state and private contract management, amendments, and negotiations with all funding sources. Implement cost-control measures and revenue-enhancing strategies to ensure fiscal sustainability. Ensure accurate and timely billing and documentation practices within program operations; implement cost-control and revenue-enhancing strategies. Innovation & Technology Champion technology adoption and data analytics to improve efficiency and service quality. Advance workflow and staffing models that enhance compliance and operational performance. Foster a culture of innovation to address emerging needs and improve accessibility. Leadership Development & Culture Mentor program directors and senior leaders to build a high-performing leadership team. Promote an inclusive, positive workplace culture focused on accountability and growth. Lead initiatives to strengthen recruitment, retention, training, and succession planning. External Relations & Advocacy Represent NEV in external engagements with stakeholders, funders, and community partners. Participate in Board meetings and provide strategic updates on operations and performance. Support advocacy efforts aligned with NEV's mission and the needs of individuals served. Cultivate relationships that advance strategic goals and service quality. Performance Monitoring & Reporting Establish and monitor key performance indicators across programs. Deliver timely, accurate reports on operational progress, challenges, and outcomes. Use data to inform strategic decisions and ensure alignment with best practices and standards of care. Qualifications: Education: Master's degree in Human Services, Public Administration, Healthcare Management, or related field preferred; however, candidates with substantial executive-level or extensive senior leadership experience-demonstrating success in strategic planning, operational oversight, compliance, and organizational performance within human services or nonprofit settings-will be strongly considered in lieu of a degree. Experience: Minimum of 10 years of progressive executive leadership experience in nonprofit or human services management, with demonstrated success in strategic planning, operational oversight, compliance, and financial performance. Candidates with at least 5 years of executive-level experience are strongly preferred. Proven experience interfacing with DDS including Area Office contracting, amendments, negotiation of additional supports, and alignment to regulated rate structures/activity codes. MassHealth operations/compliance experience (e.g., Day Habilitation or related services), payer/government partner engagement, audits, and reporting. CARF accreditation leadership (survey readiness, standards implementation, and corrective action management). Experience overseeing clinical supports (Clinical, behavioral health) within human services or healthcare settings. Proven ability to lead cross-functional teams and integrate operational and clinical systems. Proven success in strategic planning, operational oversight, and regulatory compliance. Experience with services for individuals with intellectual and developmental disabilities strongly preferred. Skill and Abilities: Executive-level leadership, team building, and mentoring; proven ability to lead cross-functional operations and deliver measurable results. Advanced contract management and negotiation skills with state agencies; ability to translate contract terms into sustainable budgets, staffing patterns, and documentation. Strong financial acumen: budget development/management, cost control, and revenue optimization linked to contract requirements. Quality, risk & compliance expertise: CQI, incident/risk processes, data governance, and performance analytics. Proficiency with Microsoft 365 and relevant electronic platforms; ability to drive technology adoption for operational efficiency. Proficiency with the implementation of Electronic Health Records (EHS) Exceptional communication and stakeholder engagement skills. Excellent strategic thinking and analytical skills. Commitment to ethical leadership and continuous improvement. Why work here? Do work that matters. Make a difference in the world. We offer training! NEV values its employees and offers a comprehensive and generous benefit package that includes: · 403b with company match · Health, Vision, Dental with generous contribution toward medical insurance premiums · Flexible Savings Account and HRA · Employer Paid Life, AD&D, and LTD · Tuition Remission Program and Tuition Reimbursement program · Free on-site gym with pool, free wellness classes (yoga, Zumba, and more!) · Generous Paid Time Off for work-life balance

Become a part of our caring community and help us put health first The Director, Next Best Action (NBA) Platform, is accountable for architecting and expanding an enterprise-level, real-time decisioning platform that enables personalized, compliant, and measurable interactions across digital, call‑center, and marketing channels. This position provides both technical and delivery leadership in the areas of decisioning, state management, business rules, machine learning integration, and channel activation, ensuring that all decisions are rapid, transparent, governed, and continuously optimized. Primary Responsibilities Platform & Architecture Leadership Oversee the comprehensive architecture of real-time decisioning, including: Decision orchestration services State management and lifecycle tracking Eligibility and policy evaluation Action and offer metadata management Integration of ML scoring and ranking Define clear boundaries between decisioning, state management, rules, models, data platforms, and channel systems. Ensure the platform operates with low latency, is highly scalable, fault‑tolerant, and fully auditable. Engineering & Delivery Leadership Guide multiple cross‑functional engineering teams responsible for: Decision APIs and orchestration services State machines and transactional outbox implementations Action/offer catalog services Rules and policy evaluation services Integration of machine learning inference Establish engineering best practices related to: API contracts Idempotency and exactly‑once processing Observability, logging, and tracing Reliability and performance SLAs Drive predictable, agile delivery while maintaining architectural integrity. Decision Intelligence & Machine Learning Integration Collaborate with Data Science and ML teams to: Deploy propensity, uplift, and engagement models into production Maintain separation between offline modeling and online inference Implement safe rollout, monitoring, and fallback strategies Ensure explainability and governance of model outputs, particularly in regulated contexts Experience & Activation Enablement Partner with channel and experience teams to ensure decision outputs are: Channel‑agnostic Rendered consistently Enhanced post‑decision without adding latency Reusable across web, mobile, call‑center, and marketing platforms Governance, Compliance & Trust Guarantee all decision outputs are: Traceable (including rationale and input data) Reproducible Aligned with regulatory and compliance obligations Work with compliance, legal, and audit teams to establish guardrails and controls Promote a culture of “decision trust” throughout the organization People & Leadership Build, mentor, and retain senior engineering and architecture talent Define clear ownership models and accountability across teams Foster an engineering culture centered on clarity, accountability, and results Serve as the primary accountable leader for the NBA platform's technical delivery Use your skills to make an impact Required Qualifications Minimum 12 years' experience in software engineering, platform engineering, or distributed systems At least 5 years managing large, multi‑team engineering organizations Deep expertise in: Real‑time APIs and microservices Distributed state management Event‑driven architectures Transactional consistency (e.g., outbox, idempotency) Experience with: Rules/policy engines Machine learning inference in production Demonstrated capability to operate in regulated industries (healthcare, finance, insurance, etc.) Preferred Qualifications Experience with personalization, recommendation, or decisioning platforms Familiarity with marketing, care navigation, or customer engagement systems Experience with enterprise data platforms and feature stores Excellent executive communication skills, with the ability to clearly explain complex systems Success Criteria Decisions are made rapidly, consistently, and transparently across all channels Engineering teams deliver reliably and maintain architectural discipline Business stakeholders trust and rely on platform outputs The organization can confidently answer “why was this recommended?” The platform is continuously refined based on feedback and learning Additional Information SSN Alert Statement Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website. WAH Internet Statement To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self‑provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi‑weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $189,400 - $260,500 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole‑person well‑being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short‑term and long‑term disability, life insurance and many other opportunities. Application Deadline: 03-19-2026 About us Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our *************************************************************************** #J-18808-Ljbffr

A healthcare service provider is seeking a Director for its Next Best Action (NBA) Platform to lead the architecture of a real-time decisioning platform. This role demands a seasoned leader with at least 12 years of software engineering experience, expertise in real-time APIs, and a strong track record in machine learning integration. The ideal candidate will guide cross-functional teams and ensure decision outputs are traceable and compliant with regulations. This position offers a salary range of $189,400 to $260,500 annually, along with competitive benefits and a bonus incentive plan. #J-18808-Ljbffr

Join our team in a dynamic hybrid role, offering flexibility to work remotely and from our headquarters in Watertown, MA. Disc Medicine is a clinical-stage biopharmaceutical company committed to discovering, developing, and commercializing novel treatments for patients who suffer from serious hematologic diseases. We are building a portfolio of innovative, first-in-class therapeutic candidates that aim to address a wide spectrum of hematologic diseases by targeting fundamental biological pathways of red blood cell biology, specifically heme biosynthesis and iron homeostasis. Disc Medicine values collaboration, professional development, and scientific integrity and promotes an inclusive company culture that empowers and inspires. POSITION OVERVIEW: As Disc Medicine evolves from a clinical stage to commercial stage organization, the Company has a new role for a Associate director in Manufacturing Operations. The successful candidate will be instrumental in driving the company's growth trajectory and achieving strategic objectives. The successful candidate will support technical teams and manage associated projects both in house and at CDMOs. They will have a strong understanding of the functional operations of Chemistry, Manufacturing, and Controls with a focus on the operational aspects of CMC. Priority will be given to candidates with direct experience in CMC projects working with Contract Development and Manufacturing Organizations (CDMOs) especially on manufacturing oversight, as well as candidates who have direct experience in coordinating CMC teams. RESPONSIBILITIES: Monitor financial approval cadence closely and coordinate budget management within teams Build relationships with key-decision makers in finance and SMEs Work closely with internal teams including CMC leader and CMC functions including Drug Substance, Drug Product, Supply Chain, as well as Quality and Regulatory organizations for small molecules/biologics In collaboration with technical leads, develop and manage risk mitigated CMC development strategies and project plans Coordinate CMC team meetings coordinating with CMC leads, including assembly of agendas and meeting minutes Ensure effective cross-function and cross-project communications in and out of internal development teams Support technical leads with vendor management but not limited to contract review and negotiation, timeline management, and quarterly business review meetings. Collaborate with finance to forecast and manage the budget and quarterly accrual for all tech ops activities Support tech ops with Request for Proposal, contracts, POs and invoice approvals. REQUIREMENTS: Bachelors degree is required in Science, Engineering or related field with at least 10+ years relevant industry experience in biopharma A minimum of 3-5+ years CMC project management experience as designated project manager or PM responsibilities as part of a technical role, specific to CMC teams Working knowledge of small molecules and biologics process development, analytical development, GMP manufacturing and quality control testing PMP certification is a plus Ability to accommodate flexible working hours to support business relationships in different time zones Approximately 10-25% travel may be required The annual base salary range for this position is listed below. Actual pay rates are determined by considering multiple factors including qualifications, relevance of experience, education & credentials, subject matter expertise, and internal parity. Salary Range$162,000-$220,000 USD Disc Medicine is an equal-opportunity employer committed to providing all qualified candidates and employees equal opportunities. We offer comprehensive benefits and competitive compensation packages. The Company headquarters are in Watertown, MA, and we provide a flexible work environment. Disc Medicine actively recruits individuals with an entrepreneurial spirit and a drive for excellence. Interested candidates should submit a cover letter and resume to be considered for current and future opportunities. Disc Medicine respects your privacy. For information about how Disc processes your personal data in the context of your candidacy, please see our Privacy Notice.

Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites in Lawrence, Methuen, and Haverhill and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking an Associate Site Operations Manager to join our Operations Team. Job Responsibilities and Performance Standards: * Assists in the planning, reviewing, monitoring, and directing of the operation and performance of the site. Specifically: by directly supervising the registration area, evening/weekend supervision, and scheduling. * Ensures the clinic operates smoothly during the nights and weekends, including managing patient flow, resource allocation and handling unexpected situations or escalations. * Makes sure clinician coverage is reviewed ahead of time and identifies any gaps in coverage. * Manages and supports PSR staff working evenings and weekends, maintaining high service standards, staff accountability and team morale. * Supports the scheduling of acute, walk-in or unscheduled patients. * Provides direct supervision and leadership to non-clinical staff onsite during evening and weekend hours. * Active participation in the analysis, and problem solving of critical areas affecting the operation of the site. * Takes or initiates actions according to selected alternative solutions identified with management team, or as instructed by the Site Operations, Manager (or Director). * Plans, executes, and coordinates activities of assigned projects to ensure that goals and objectives specified for program/projects are accomplished in accordance with established priorities. * Participates in all necessary meetings, and contributes to the implementation of activities. * Communicates effectively will all members of the team to help in the resolution of specific problems or toward the attainment of key results. * Anticipates and addresses potential problems and discusses them during appropriate meeting, or with management team; identifies administrative or operational problems and takes corrective action. * Oversees, and supervises the activities of the department in the absence of the Site Operations, Manager (or Director). Assigns specific projects, and tasks as required, and evaluates performance. Provides direct support and assistance when requested or required. * Assists and gives input to Site Operations, Manager (or Director) in regards to the performance appraisals of staff. Redirects behavior not in line with Health Center guidelines or performance expectations. Evaluations include examples that illustrate statements. * Assists with the recruitment and Interview process and recommend applicants for hiring. Ensures adequate orientation and training of each staff member. Assists with communicating performance expectations during orientation and monitors compliance with performance standards. Mentors and trains all staff on the aspect of their job duties. * Seeks assistance from and notifies Site Operations, Manager (or Director) of activities, personnel issues, patient problems that may result in complaints or disciplinary action. * Assists with the maintenance of time and attendance for staff. * Assists Site Operations, Manager (or Director) in collaboration with the Site Nurse Manager in ongoing quality improvement programs and processes to ensure that quality, safety and appropriateness of services are evaluated and monitored, and appropriate actions taken. * Assists with the review of incident reports and complaints/problems for trends and risk factors. Takes action to correct situation and educate staff accordingly. * Collaborates with other key staff to ensure the availability of adequate equipment and supplies. * Helps to foster a positive work environment by monitoring job satisfaction and identifying and supporting staff education and development. * Assists with, conducts, and facilitates, various meetings and interactions to ensure Health Center effectiveness. Participates in all scheduled departmental meetings and other center-wide meetings as requested. * Works closely with Site Operations, Manager (or Director) to ensure all customer service issues are addressed and resolved. * On a regular basis, participate in ongoing quality improvement activities related to individual, team, and organizational performance improvement. * Travel between sites may be required. * Performs all and any additional duties as assigned. Additional Scheduling Note: * Work Schedule: Flexible on which days Monday through Friday they can be onsite, but must include Saturdays and/or Sundays. Qualifications: Experience * Five years experience in the health care industry with some experience in a clinical environment. * Management/supervision experience strongly preferred. * Bicultural/bilingual: English and Spanish highly preferred. * Knowledge of Work, Excel, and Visio. * Familiarity with Latino Community in Lawrence and commitment to the under-served strongly preferred. * Must work well within a multidisciplinary team and have excellent interpersonal, computer and supervisory skills. Must be able to learn from, and teach others. Education * BA/BS in health or human services with 5 years of related experience highly preferred. Will consider a combination of education and experience.

Are you a current UMass Memorial Health caregiver? Apply now through Workday. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Hiring Range: $365,000 - $385,000 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations. UMass Memorial Medical Center, the clinical partner of the UMass Chan Medical School, seeks a dynamic, collaborative, and visionary academic leader to serve as the Chief of the Division of Academic Specialists in General Obstetrics & Gynecology (ASGOG). The Division Chief will report directly to Tiffany A. Moore Simas, MD, MPH, MEd, MHCM, Chair of the Department of Obstetrics & Gynecology. Candidates must be board-certified in Obstetrics & Gynecology, actively practicing and providing clinical care in obstetrics and gynecology, and demonstrate excellence in clinical practice, leadership, mentorship, education, quality improvement, scholarship, and administrative achievement. The Chief will lead one of the largest and most diverse divisions within the Department, overseeing academic specialist faculty, while ensuring high-quality clinical care, advancing educational programs, promoting scholarship, and fostering a culture of equity, inclusion, and professional excellence. Our Department seeks candidates who will contribute to a culture of racial equity, inclusivity, and belonging through their leadership, mentorship, clinical work, and scholarship. Individuals from backgrounds underrepresented in medicine are strongly encouraged to apply. Division Highlights The largest division in the Department, including academic specialists in general obstetrics and gynecology, family planning specialists, complex benign gynecology/minimally invasive gynecologic surgery specialists, pediatric and adolescent gynecology specialists, and advanced practice clinicians. Broad clinical footprint across ambulatory, inpatient, surgical, and community practice locations. Clinical and educational leadership of core services including inpatient obstetrics, ambulatory obstetrics and gynecology, gynecologic surgery, family planning services, and complex contraception. Strong partnerships with the residency and medical school educational programs. Deep engagement in quality and safety initiatives, multidisciplinary care, and continuous clinical improvement. Responsibilities Leadership & Administration Serve as the academic and clinical leader of the ASGOG Division, responsible for strategic direction, operational oversight, and faculty development. Provide visionary leadership with strong clinical, business, and marketing acumen, bringing an understanding of strategic growth, workforce development, and service-line expansion. Lead recruitment, onboarding, mentorship, retention, and performance evaluation of physician and advanced practice clinician faculty. Foster a culture of excellence, professionalism, accountability, collaboration, and psychological safety across all clinical sites. Develop and implement strategic plans aligned with the Department's mission, vision, and values. Actively monitor, evaluate, translate, adopt and evolve national trends, regulatory changes, and best practices ensuring the division is innovative and competitive by maintaining or implementing where appropriate. Work collaboratively with Chair Dr. Tiffany Moore Simas, Vice Chair of Clinical Services Dr. Erica Smith, and VP/Chief Administrative Officer Alyscia Grant to ensure the financial stability of the division including through appropriate resource allocation and fiscal stewardship. Clinical Oversight Oversee and support high-quality clinical care across ambulatory practices, inpatient units, operating rooms, and community locations. Partner with obstetric, gynecologic, surgical, family planning, and inpatient obstetric leaders to optimize patient flow, access, and clinical performance. Support development and expansion of clinical operations and outreach programs, in line with departmental goals. Where relevant, oversee or collaborate with specialty sections such as Pediatric & Adolescent Gynecology, Complex Family Planning, and Complex Benign Gynecology/Minimally Invasive Gynecologic Surgery, and other subspecialty divisions including Maternal-Fetal Medicine, Gynecologic Oncology, Reproductive Endocrinology and Infertility, and Urogynecology. Education & Mentorship Support and guide faculty who serve in educational leadership roles, including residency and clerkship directors, continuity clinic directors, and core teaching faculty. Promote an exceptional teaching environment for medical students, residents, and fellows-modeling best practices in learner supervision, bedside teaching, and skill development. Foster and evaluate faculty development in academic promotion, teaching excellence, leadership, and professional growth, in partnership with the Vice Chair of Academic Affairs Dr. Kristen Matteson. Support integration of innovative educational strategies and curricula. Quality, Safety, and Equity Lead or support divisional participation in quality improvement and patient safety initiatives across OB-GYN. Prioritize equitable care delivery, excellent outcomes, and reduction of disparities across all clinical environments. Collaborate with departmental operations and quality leadership to strengthen outcomes in obstetric and gynecologic services. Support strong multidisciplinary partnerships across inpatient and outpatient care settings. Scholarship & Research Encourage and mentor faculty involvement in research, quality scholarship, educational innovation, and dissemination of scholarly work. Champion scholarly productivity and engagement with national societies. Support faculty in pursuing internal and external funding, research collaboration, and structured scholarly development. Institutional & External Partnerships Strengthen relationships across UMass Memorial Health, UMass Memorial Medical Center, UMass Memorial Medical Group, UMass Chan Medical School, community practices, and regional partners. Provide strategic leadership for growth and expansion of clinical operations and outreach programs across Central Massachusetts. Represent the division within institutional committees and national organizations. Serve as an ambassador for the division and department in state and national settings. Department of Obstetrics & Gynecology Highlights Comprehensive academic department with divisions of academic specialists, maternal-fetal medicine, gynecologic oncology, urogynecology, reproductive endocrinology & infertility, and fellowships in MFM and Urogynecology. A robust OB-GYN residency program (6 per year) and strong medical school teaching environment. Inpatient obstetrics center serving as the major regional referral center with over 5,000 annual deliveries. Active perinatal quality engagement through the Massachusetts' Perinatal and Neonatal Quality Improvement Network (PNQIN) and internal multidisciplinary initiatives. Highly collegial, inclusive academic environment with strong support for diversity, equity, and inclusion. Qualifications (Expanded & Integrated) Board certification in Obstetrics & Gynecology. Actively practicing and providing clinical care in obstetrics and gynecology Eligibility for faculty appointment at UMass Chan Medical School at the rank of Associate Professor or Professor. Demonstrated leadership experience in academic medicine, clinical program development, medical education, and/or health system operations. Strong commitment to diversity, equity, inclusion, and belonging. Excellent communication, organizational, and team-building skills. Track record of outstanding clinical care and collaborative leadership. Evidence of individual scholarship, program development, educational excellence, and faculty mentorship. Ability to recruit, develop, and manage faculty and staff across the clinical, education, and research missions. Knowledge and experience navigating complex academic health systems. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.

We seek a nationally recognized leader to be Chief, Division of Psychosocial Oncology within the Dana-Farber Cancer Institute (DFCI) Department of Supportive Oncology. This individual will oversee the Division's faculty, clinical staff, and trainees, and provide academic leadership to the Division. We seek a candidate with a strong track record of funded research, experience in clinical service delivery and program development, and demonstrated mentoring, managerial and leadership skills. The qualified applicant is a proven leader with a strong national reputation in psychosocial and supportive oncology who can lead a successful division to even higher levels of excellence. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. The Division of Psychosocial Oncology, led by the Chief, has 26 Psychiatry and Psychology faculty, who are academically productive across a broad spectrum of interests. Clinically, faculty work within interprofessional teams of psychiatrists, psychologists, palliative care physicians, social workers, nurses, and pharmacists to provide state-of-the-art psychosocial care to patients with cancer across the lifespan, including for adult and pediatric, inpatient and outpatient services. This care is increasingly provided through the unique Supportive Oncology Collaborative model, which integrates psychosocial and palliative care through teams that align with each of the DFCI oncology disease centers. The Division of Psychosocial Oncology is one of 3 academic divisions within the Department of Supportive Oncology, which comprises nearly 70 faculty and over 100 clinical staff from various disciplines and is home to multiple clinical and research fellowships and active programs of investigation. Eligible applicants must be a psychiatrist or psychologist with an academic focus on cancer and **currently hold a faculty appointment at the Associate or Full Professor level at Harvard Medical School (HMS)** . As appropriate, the Chief will have clinical privileges at DFCI and its collaborating hospitals. Salary, benefits and compensation will be commensurate with experience and hospital policies. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty who offer multifaceted experiences. Our organization strives to support our faculty in balancing work and personal obligations. **If interested in applying to this role, please send a cover letter detailing your clinical, educational, and academic interests along with your CV to** : Amanda Bryant, Department of Supportive Oncology, Dana-Farber Cancer Institute, 450 Brookline Ave, Boston, MA 02215 **Or email to** : Amanda_*********************** **For more information on the Department of Supportive Oncology:** ************************************************************************* At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $150,000.00 - $350,000.00

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Ragon Institute is a uniquely collaborative research center at the forefront of biomedical science. Founded by Massachusetts General Hospital, MIT, and Harvard, the Institute's mission is to harness the immune system to prevent and cure human disease on a global scale. Our work is driven by a commitment to innovation, teamwork, compassion, and scientific excellence. We are seeking a Microscopy Core Director to lead and grow our state-of-the-art imaging facility. This individual will oversee daily operations, manage high-end fluorescence microscopy systems, support a scientifically diverse research community-through hands-on training and technical expertise-and drive innovation in imaging methodology across immunology, tissue biology, cell biology, microbiology, and related fields. In addition to technical leadership, a central responsibility of this role is to expand the core's user base and ensure long-term financial sustainability. The ideal candidate is technically outstanding, strategically minded, and motivated to build a thriving, user-centered facility. Ultimately, the Director will serve as a strategic thought partner and trusted advisor to the research community and Ragon leadership. Job Summary Designs and leads projects intended to produce research outcomes and operates independently in compliance with applicable laws, regulations, and guidance of competent authorities of the research studies and projects. Will manage a team of staff and will be responsible for serving as a strategic thought partner and trusted adviser to the department. Does this position require Patient Care? No Essential Functions -Designs, guides, and implements discovery programs and develop and implement a strategic plan for the facility. -Identify appropriate facility operating metrics and regularly analyze data. -Lead and manage all operations, ensuring the smooth functioning and availability of instruments, technology platforms, and services to researchers. -Work closely with researchers across various scientific disciplines to design and optimize experiments, providing guidance on the leading techniques, protocols, and analysis for their scientific questions. -Oversee data acquisition, processing, and image analysis work flows, ensuring that high-quality imaging data is collected and stored appropriately. -Interfaces with supply chain liaison to ensure primary services agreements are consistent with regulatory guidance. -Contributes to the development of quality technical agreements as needed. -Report on core performance; investigate and provide resolution options to remedy variances from expected to actual business and performance indicators. -Oversee the maintenance, calibration, and upgrades of all equipment, ensuring optimal performance and data quality. Qualifications Education: Doctorate Related Field of Study required Can this role accept experience in lieu of a degree? No Licenses and Credentials: Experience: Experience required as a Research Team Leader or Equivalent position 5-7 years required and Extensive experience in managing or directing a core facility or research laboratory. 5-7 years required Knowledge, Skills and Abilities: - Exclusive organizational skills. - Ability to effectively manage staff. - Advanced degree of computer literacy. - Ability to make impartial effective outcomes. - Advanced research design and analytical skills. - Advanced database statistical skills. - In-depth knowledge of regulatory requirements. - Excellent written and oral communication skills. Additional Job Details (if applicable) Remote Type Onsite Work Location 600 Main Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $98,841.60 - $161,262.40/Annual Grade 9 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

The Director of Manufacturing balances the urgency of daily shift operations with the pursuit of long-term goals while ensuring the highest standards of quality and compliance. Work requires excellent teamwork, ability to communicate clearly, and cooperate with other staff members to achieve overall organizational objectives. The individual must have the ability to coordinate work between functions to ensure alignment with overall department vision and promote urgency, ownership, and accountability across the organization. Duties and Responsibilities Manage the execution of shift manufacturing to meet quality, client, and financial objectives as well as supporting technical transfer of clinical production activities across shifts Oversee the finite scheduling of aseptic formulation and filling operations to ensure timely batch preparation and filling in alignment with production plans, quality standards, and manufacturing priorities Partner with Quality and Operational Excellence manufacturing management team to ensure consistent product quality; drive efforts to create a right-first time (RFT) culture, reduce and eliminate human errors, manage deviations to ensure true root cause is identified and on time closure is achieved and continuously improve operational performance Proactively identify, assess, and mitigate operational, quality, and organizational risks, escalating key risks and issues Assure cGMP compliance with regulatory agencies (FDA, EMA, etc.) while maintaining high standards of quality, compliance, and safety through leadership by example Implement and drive continuous improvement initiatives across manufacturing operations, leveraging data-driven insights and Operation Excellence methodologies Develop, implement, and maintain KPIs aligned with site objectives to measure and monitor manufacturing performance across key areas including productivity, yield, utilization, cycle times, compliance, and cost efficiency Regularly review and refine KPI metrics to reflect changes in business needs and operational priorities Provide management reporting through use of department metrics aligned with site objectives and balanced scorecard Balance team and individual responsibilities and exhibit objectivity and openness to others' views Facilitate effective communication between clients and internal stakeholders to ensure alignment of site objectives Work to maintain a safe manufacturing environment in accordance with plant/corporate policies and with local, state and federal environmental, health and safety regulations Other duties as assigned Regulatory Responsibilities Assure cGMP compliance with regulatory agencies (FDA, EMA, etc.) Ensure compliance with all local, state, federal, FDA, OSHA, cGMP or other applicable regulations Supervisory Responsibilities Balance team and individual responsibilities Exhibit objectivity and openness to others' views Give and welcome feedback Contribute to building a positive team spirit Put success of team above own interests Build morale and group commitments to goals and objectives Support everyone's efforts to succeed Experience Eight (8) to ten (10) years of supervisory/leadership experience in a GMP manufacturing environment with specific involvement with Operations, Quality and Compliance Management Direct parenteral manufacturing/quality experience preferred Experience in a Lean, Six Sigma or similar Operational Excellence system Education Bachelor's degree from an accredited college or university with a major in Science, Engineering or is preferred An equivalent combination of education and experience may be considered Knowledge, Skills & Abilities Excellent teamwork Ability to communicate clearly and cooperate with other staff members to achieve overall organizational objectives Ability to coordinate work between functions to ensure alignment with overall department vision Ability to promote urgency, ownership, and accountability across the organization Skilled in relational databases and ability to use computerized software to support management reporting including word processing, spreadsheets, charts/graphs and presentations Knowledge of FDA regulations, GMP/GLP/GCP, CFR 210, 211, 610, Part 11, and Parenteral Manufacturing Guidance (FDA/EU Annexes), Lean Manufacturing, Six-Sigma Ability to set and achieve challenging goals Ability to demonstrate persistence and overcome obstacles Ability to measure self against standards of excellence Ability to take calculated risks to accomplish goals Physical Requirements Ability to meet gowning requirements for cleanroom activities Able to lift up to approximately 15-50 pounds frequently and up to 50 lbs. occasionally Frequent standing and walking throughout the facility Use of both hands and arms in repetitive motion Fine and gross motor skills Satisfactory audio-visual acuity

The Director of Manufacturing balances the urgency of daily shift operations with the pursuit of long-term goals while ensuring the highest standards of quality and compliance. Work requires excellent teamwork, ability to communicate clearly, and cooperate with other staff members to achieve overall organizational objectives. The individual must have the ability to coordinate work between functions to ensure alignment with overall department vision and promote urgency, ownership, and accountability across the organization. Duties and Responsibilities Manage the execution of shift manufacturing to meet quality, client, and financial objectives as well as supporting technical transfer of clinical production activities across shifts Oversee the finite scheduling of aseptic formulation and filling operations to ensure timely batch preparation and filling in alignment with production plans, quality standards, and manufacturing priorities Partner with Quality and Operational Excellence manufacturing management team to ensure consistent product quality; drive efforts to create a right-first time (RFT) culture, reduce and eliminate human errors, manage deviations to ensure true root cause is identified and on time closure is achieved and continuously improve operational performance Proactively identify, assess, and mitigate operational, quality, and organizational risks, escalating key risks and issues Assure cGMP compliance with regulatory agencies (FDA, EMA, etc.) while maintaining high standards of quality, compliance, and safety through leadership by example Implement and drive continuous improvement initiatives across manufacturing operations, leveraging data-driven insights and Operation Excellence methodologies Develop, implement, and maintain KPIs aligned with site objectives to measure and monitor manufacturing performance across key areas including productivity, yield, utilization, cycle times, compliance, and cost efficiency Regularly review and refine KPI metrics to reflect changes in business needs and operational priorities Provide management reporting through use of department metrics aligned with site objectives and balanced scorecard Balance team and individual responsibilities and exhibit objectivity and openness to others' views Facilitate effective communication between clients and internal stakeholders to ensure alignment of site objectives Work to maintain a safe manufacturing environment in accordance with plant/corporate policies and with local, state and federal environmental, health and safety regulations Other duties as assigned Regulatory Responsibilities Assure cGMP compliance with regulatory agencies (FDA, EMA, etc.) Ensure compliance with all local, state, federal, FDA, OSHA, cGMP or other applicable regulations Supervisory Responsibilities Balance team and individual responsibilities Exhibit objectivity and openness to others' views Give and welcome feedback Contribute to building a positive team spirit Put success of team above own interests Build morale and group commitments to goals and objectives Support everyone's efforts to succeed Experience Eight (8) to ten (10) years of supervisory/leadership experience in a GMP manufacturing environment with specific involvement with Operations, Quality and Compliance Management Direct parenteral manufacturing/quality experience preferred Experience in a Lean, Six Sigma or similar Operational Excellence system Education Bachelor's degree from an accredited college or university with a major in Science, Engineering or is preferred An equivalent combination of education and experience may be considered Knowledge, Skills & Abilities Excellent teamwork Ability to communicate clearly and cooperate with other staff members to achieve overall organizational objectives Ability to coordinate work between functions to ensure alignment with overall department vision Ability to promote urgency, ownership, and accountability across the organization Skilled in relational databases and ability to use computerized software to support management reporting including word processing, spreadsheets, charts/graphs and presentations Knowledge of FDA regulations, GMP/GLP/GCP, CFR 210, 211, 610, Part 11, and Parenteral Manufacturing Guidance (FDA/EU Annexes), Lean Manufacturing, Six-Sigma Ability to set and achieve challenging goals Ability to demonstrate persistence and overcome obstacles Ability to measure self against standards of excellence Ability to take calculated risks to accomplish goals Physical Requirements Ability to meet gowning requirements for cleanroom activities Able to lift up to approximately 15-50 pounds frequently and up to 50 lbs. occasionally Frequent standing and walking throughout the facility Use of both hands and arms in repetitive motion Fine and gross motor skills Satisfactory audio-visual acuity

Reporting to the Director of Facility Operations, this position plans, organizes, manages, and operates all components of the Facility Departments of Concord Hospital Laconia and Franklin. This includes Plant Operations, Maintenance, Boiler Plant, Grounds and Facility Projects. The Manager is responsible for creating a physical environment and culture that enables the hospital to fulfill its mission by managing the operations of the department and by providing measurement, assessment and continuous improvement of the department's performance and the physical plant and infrastructure. The manager will provide leadership, education, vision, motivation and a working environment that promotes teamwork and customer satisfaction while ensuring consistent, safe and reliable operation of hospital infrastructure and systems. The manager will be integral in maintaining all properties in the enterprise to ensure a sustainable health system. The manager will support the strategic plan by managing the facility operations in an ethical and fiscally prudent manner. Education Bachelors Degree (B.S.) in an engineering field (i.e. electrical, mechanical) or business degree from a four-year college or university and three years experience; or ten years related experience and/or training. Management training is desirable. Certification, Registration, and Licensure Licensure Required: Valid New Hampshire Driver's License. Driving record from Department of Motor Vehicles, and proof of insurance coverage, which complies with organization and departmental Driving Policy. CHFM (Certified Healthcare Facility Manager) designation from the American Hospital Association. Experience 4 years experience in field. 2 years progressive supervisory experience. Demonstrated ability to effectively lead a team as well as be a team member. Appropriate certifications, licenses or registrations when/where required. Must be familiar with federal, state, and local codes and standards including but not limited to DNV, Occupational Safety and Health Administration (OSHA), Environmental Protection Agency (EPA), and building codes. Responsibilities Plan, organize, manage, and control the activities of the plant operations and maintenance functions which are necessary in maintaining the physical structures, HVAC, mechanical and electrical systems, utilities, and grounds Together with the Project Operations Manager plan, organize and manage all components of facility related projects, capital and minor. Assist in the management of space allocation throughout the entire enterprise. Participates in the Space Committee. Maintain performance improvement activities within the department, while providing oversight and education to various department functions. Responsible for the development and regular updates of policies and procedures relative to DNV (CMS Accreditation), federal, state, and local codes, and other regulatory agencies. Ensures compliance with state, local and federal regulatory requirements. Recommend strategy for procurement of energy (natural gas and electricity) and development of energy conservation plan. This includes evaluation and implementation of possible COGEN facilities. Participate in the Environment of Care and Safety Committee. Plan, budget and prioritize Capital infrastructure investments for the Laconia and Franklin campuses and satellite locations. Develop Facility Operations operating budget and tracking throughout the year. Recruit, retain and develop staff and manages performance. Responsible for customer relations and customer service initiatives. Participates in and supports departmental and organizational change. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************. Physical and Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is MEDIUM. The employee must regularly lift, carry or push/pull up to 10 pounds, frequently lift, carry or push/pull up to 10 - 25 pounds, and occasionally lift, carry or push/pull up to 20 - 50 pounds. While performing the duties of this Job, the employee is regularly required to hear and speak. The employee is frequently required to sit, and walk. The employee is occasionally required to bend, climb, do repetitive motion, drive, kneel, perform activities that require fine motor skills, reach, squat, and stand. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. The employee is occasionally exposed to airborne contaminants, airborne pathogens, bloodborne pathogens, bodily fluids, slippery surfaces, and variable weather conditions. The noise level in the work environment is usually loud.

Who We AreCogent Biosciences is a publicly traded biotechnology company focused on developing precision therapies for genetically defined diseases. The most advanced clinical program, bezuclastinib, is a selective tyrosine kinase inhibitor that is designed to potently inhibit the KIT D816V mutation as well as other mutations in KIT exon 17. KIT D816V is responsible for driving systemic mastocytosis (SM), a serious disease caused by unchecked proliferation of mast cells. Exon 17 mutations are also found in patients with advanced gastrointestinal stromal tumors (GIST), a type of cancer with strong dependence on oncogenic KIT signaling. Top-line results from registration-directed trials in NonAdvanced SM, Advanced SM and GIST are expected in 2025. The company also has an ongoing Phase 1 study of its novel internally discovered FGFR2 inhibitor. In addition, the Cogent Research Team is developing a portfolio of novel targeted therapies to help patients fighting serious, genetically driven diseases targeting mutations in ErbB2, PI3Kα and KRAS. Our Team**************************** This critical role will lead the strategic and tactical execution of field (commercial customer-facing) operations supporting the launch of bezuclastinib across 3 important indications, Cogent Biosciences' key pipeline asset. The Director of Field Operations will be a key member of the Commercial Operations and Analytics leadership team responsible for driving operational excellence for the commercial organization. We are seeking a strategic and hands-on leader to optimize field deployment, execution, and operational readiness for our upcoming launches. As a key strategic partner to senior sales leadership, this will own the design, implementation, and continuous improvement of our customer-facing operating model. The ideal candidate possesses both the strategic perspective required for sales excellence, and the executional perspective required for a field team to deliver a best-in-class launch. The ideal candidate will bring deep expertise in CRM systems, analytics, field operations, and cross-functional collaboration to drive operational excellence and accelerate launch impact. Key Responsibilities Strategic Leadership & Business Partnering Strategic partner to Senior Sales Leadership, Market Access, Marketing, Patient Services and Analytics to understand key functional needs that translate to field operational solutions and execution. Engage and Align with critical cross-functional team members that support field teams (IT, HR, Compliance, Sales Training, Congress Execution, Medical, etc). Key field operations leader for real-time issue resolution, solution development, performance monitoring and operational support needs. Field Planning and Execution Operational Leadership Aligned with the vision of the senior commercial leadership, develop and lead all the field planning processes (at the National and Regional level) required to enable a field force to launch in the rare disease and oncology space. This includes business and call planning, targeting and segmentation, resource allocation, budgeting, reporting and all key sales enablement tools. Develop and lead the annual cadence of key field engagements and meetings (business reviews, key sales meetings, performance updates, etc). Develop key field performance management and monitoring systems, processes and reporting (goals, key performance and execution metrics, etc) that are strategically aligned and visible to all stakeholders. Ensure compliance with regulatory and legal requirements, including credentialing and spend reporting. Enabling Customer Facing Teams with Technology, Tools and Systems Working with senior commercial leadership to identify key technology capabilities and requirements to support an engaged and productive customer-facing organization across functions. Collaborate with key functions (IT, L&D, Marketing) to develop, integrate and implement key field-facing tools such as CRM, call/business planning tools, peripherals (such as tablets), virtual selling capabilities, etc. Lead the onboarding and ongoing training requirements for the field to adopt new technology and processes into their way of working. Develop/implement novel enabling SOPs for the field force to allow them to perform more effectively. Find opportunities to leverage technology or new digital solutions to improve productivity, simplicity and engagement of the field team. Oversee vendor relationships related to CRM, data analytics, and field operations platforms. Performance Management, Monitoring and Reporting Leading an aligned approach to critical measurable indicators and outcomes related to field performance and execution. Develop scalable reporting capabilities, field-facing dashboards, KPIs, and scorecards that enable actionable insights, performance monitoring and support coaching conversations. Work with commercial leadership to establish the overarching philosophy of the SIP (sales incentive plan) and build the SIP integration plan for the field (quota setting process, key data sources and inputs, sales vs quota reporting capabilities, payout frequency and processes, QA/QC processes). Build field response process and capability to respond to data, IC, and comp enquiries. Launch Readiness and Deployment/Territory Optimization Work with senior leadership and external partners to design a fit for purpose customer facing organization with the right capabilities to ensure a best-in-class launch. Optimize the deployment of field resources and geographies aligned with the market opportunities across Cogent's three potential indications, HCP targeting, key centers of excellence in each territory. Support the scale and build of the field operations resourcing and infrastructure to prepare for launch. Act as a key member of the Launch Readiness workstream to represent the field readiness and key milestones reflecting the preparations for field activation on Day 1. Qualifications Bachelor's degree in Business, Life Sciences, or related field; MBA or advanced degree preferred. 8+ years of experience in pharmaceutical or biotech field operations, with launch experience in rare or specialty diseases. Proven expertise in CRM systems (e.g., Veeva, Salesforce), field analytics, and commercial data infrastructure. Strong understanding of field force effectiveness, territory design, and incentive compensation. Experience in a startup or growth-stage biotech environment preferred. Excellent project management, communication, and cross-functional collaboration skills. Ability to thrive in a dynamic, fast-paced, and highly regulated environment. Our Locations Waltham, MA: Our Boston office includes an open office layout that has recently undergone a makeover designed for collaboration and giving our employees the best work place possible. Free access is provided for both on-site parking and gym facilities in the building. Boulder, CO: We have just moved into our new state-of-the art Research Facility in the fast-growing biopharmaceutical hub in the greater Denver/Boulder corridor. Our CEO is based full-time in this location and we are proud to call this the home of Cogent's discovery research organization. Our Offer To You To attract the very best talent, we offer a generous benefits package that includes competitive pay, performance-based bonus, stock options, insurance coverage (health, dental, life, and disability), competitive time-off, a 401(k) plan, and commuter/parking benefits. We are proud to be an Equal Opportunity Employer. Our goal is to have a diverse workforce. We do not discriminate on the basis of race, age, color, religion, national origin, gender, sexual orientation, gender identity or expression, veteran status or disability, or any other status protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.

Job Description Scholar Rock is a biopharmaceutical company that discovers, develops, and delivers life-changing therapies for people with serious diseases that have high unmet need. As a global leader in the biology of the transforming growth factor beta (TGFβ) superfamily of cell proteins and named for the visual resemblance of a scholar rock to protein structures, the clinical-stage company is focused on advancing innovative treatments where protein growth factors are fundamental. Over the past decade, the company has created a pipeline with the potential to advance the standard of care for neuromuscular disease, cardiometabolic disorders, cancer, and other conditions where growth factor-targeted drugs can play a transformational role. Scholar Rock is the only company to show clinical proof of concept for a muscle-targeted treatment in spinal muscular atrophy (SMA). This commitment to unlocking fundamentally different therapeutic approaches is powered by broad application of a proprietary platform, which has developed novel monoclonal antibodies to modulate protein growth factors with extraordinary selectivity. By harnessing cutting-edge science in disease spaces that are historically under-addressed through traditional therapies, Scholar Rock works every day to create new possibilities for patients. Learn more about the company's approach at ScholarRock.com and follow @ScholarRock and on LinkedIn . Summary of Position: In this role, you will be responsible for a wide variety of projects across the Commercial organization to include, but not limited to, functioning as the business lead for sales sizing and alignment, field incentive compensation design and implementation, field analytics and reporting, implementation of commercial systems, collaboration with brand marketing/e-marketing initiatives and supporting KPIs for overall performance. Additionally, you will identify critical business issues and opportunities for growth, collaborate with cross-functional teams, and work to embed an external market point-of-view into the strategic direction of the company.Position Responsibilities: Strategic Leadership & Operational Excellence Define and implement a structured framework of goals and tactics to build a best-in-class Field and Sales Operations organization. Establish and maintain robust analytics and operational processes that effectively support the General Managers and Sales organization. Data Governance & Systems Integration Serve on a cross-functional data governance team to define business rules and processes that ensure data integrity and consistency. Partner with Sales and IT to design, deploy and maintain Veeva both in the US and ROW Provide Field Operation Support for ROW Ensure organizational compliance with CRM data standards and quality protocols. Sales Enablement & Field Optimization Train the commercial field sales team on systems, tools, and processes to maximize efficiency and adoption. Develop and refine field sizing and deployment strategies to optimize sales force effectiveness and meet business objectives. Manage territory alignment and roster systems to ensure optimal resource utilization. Manages the field sales force credentialling program Performance Management & Incentives Lead the development and execution of incentive compensation programs aligned with strategic goals, including plan design, governance, goal setting, reporting, and payout processing. Monitor departmental performance against KPIs and collaborate with commercial leadership to drive continuous improvement. Cross-Functional Collaboration & Commercial Readiness Oversee and execute a broad range of commercial initiatives to ensure organizational readiness for product launches. Collaborate across the Commercial team to align operational strategies with key business objectives and priorities. Candidate Requirements: Bachelor's degree in business, science or related field. A master's degree (MBA) strongly preferred. 8-10 years of experience working in the pharmaceutical or biotech industry with five plus years supporting field sales teams. Extensive experience supporting technical design of commercial systems. Implementation experience a must. Extensive experience with Veeva CRM, data management and incentive compensation Experience with Symphony, IQVIA. CROSSIX and related pharmaceutical sales data Experience working with field sales teams, field reporting and incentive compensation Strong analytical skills with the capability to appropriately define issues, questions and data; to comprehend quantitative methods and analytical techniques; to perform accurate analysis (correctly calculated numbers, accurate graphs); to cross-check data and assumptions; to document and establish data trails; and to think creatively about different ways to analyze data and information Excellent quantitative background that supports the analysis of data to better understand market dynamics and provide insights into product performance and marketing strategy. Strong interpersonal skills with demonstrated ability to drive toward consensus. Scholar Rock is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees .

Scholar Rock is a biopharmaceutical company that discovers, develops, and delivers life-changing therapies for people with serious diseases that have high unmet need. As a global leader in the biology of the transforming growth factor beta (TGFβ) superfamily of cell proteins and named for the visual resemblance of a scholar rock to protein structures, the clinical-stage company is focused on advancing innovative treatments where protein growth factors are fundamental. Over the past decade, the company has created a pipeline with the potential to advance the standard of care for neuromuscular disease, cardiometabolic disorders, cancer, and other conditions where growth factor-targeted drugs can play a transformational role. Scholar Rock is the only company to show clinical proof of concept for a muscle-targeted treatment in spinal muscular atrophy (SMA). This commitment to unlocking fundamentally different therapeutic approaches is powered by broad application of a proprietary platform, which has developed novel monoclonal antibodies to modulate protein growth factors with extraordinary selectivity. By harnessing cutting-edge science in disease spaces that are historically under-addressed through traditional therapies, Scholar Rock works every day to create new possibilities for patients. Learn more about the company's approach at ScholarRock.com and follow @ScholarRock and on LinkedIn . Summary of Position: In this role, you will be responsible for a wide variety of projects across the Commercial organization to include, but not limited to, functioning as the business lead for sales sizing and alignment, field incentive compensation design and implementation, field analytics and reporting, implementation of commercial systems, collaboration with brand marketing/e-marketing initiatives and supporting KPIs for overall performance. Additionally, you will identify critical business issues and opportunities for growth, collaborate with cross-functional teams, and work to embed an external market point-of-view into the strategic direction of the company.Position Responsibilities: Strategic Leadership & Operational Excellence Define and implement a structured framework of goals and tactics to build a best-in-class Field and Sales Operations organization. Establish and maintain robust analytics and operational processes that effectively support the General Managers and Sales organization. Data Governance & Systems Integration Serve on a cross-functional data governance team to define business rules and processes that ensure data integrity and consistency. Partner with Sales and IT to design, deploy and maintain Veeva both in the US and ROW Provide Field Operation Support for ROW Ensure organizational compliance with CRM data standards and quality protocols. Sales Enablement & Field Optimization Train the commercial field sales team on systems, tools, and processes to maximize efficiency and adoption. Develop and refine field sizing and deployment strategies to optimize sales force effectiveness and meet business objectives. Manage territory alignment and roster systems to ensure optimal resource utilization. Manages the field sales force credentialling program Performance Management & Incentives Lead the development and execution of incentive compensation programs aligned with strategic goals, including plan design, governance, goal setting, reporting, and payout processing. Monitor departmental performance against KPIs and collaborate with commercial leadership to drive continuous improvement. Cross-Functional Collaboration & Commercial Readiness Oversee and execute a broad range of commercial initiatives to ensure organizational readiness for product launches. Collaborate across the Commercial team to align operational strategies with key business objectives and priorities. Candidate Requirements: Bachelor's degree in business, science or related field. A master's degree (MBA) strongly preferred. 8-10 years of experience working in the pharmaceutical or biotech industry with five plus years supporting field sales teams. Extensive experience supporting technical design of commercial systems. Implementation experience a must. Extensive experience with Veeva CRM, data management and incentive compensation Experience with Symphony, IQVIA. CROSSIX and related pharmaceutical sales data Experience working with field sales teams, field reporting and incentive compensation Strong analytical skills with the capability to appropriately define issues, questions and data; to comprehend quantitative methods and analytical techniques; to perform accurate analysis (correctly calculated numbers, accurate graphs); to cross-check data and assumptions; to document and establish data trails; and to think creatively about different ways to analyze data and information Excellent quantitative background that supports the analysis of data to better understand market dynamics and provide insights into product performance and marketing strategy. Strong interpersonal skills with demonstrated ability to drive toward consensus. Scholar Rock is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees .

About the Job The Director of Reimbursement Operations develops and implements strategies that ensure service excellence, high-performing team collaboration and overall operational health. The incumbent leads initiatives to enhance revenue cycle operations and fosters a comprehensive, ROI-driven approach to FMI's prioritization of revenue opportunities. Key Responsibilities Manage partnership with third-party vendor to maintain a high-performing revenue cycle team. Collaborate across the Revenue & Access and vendor leadership teams to identify opportunities that impact revenue cycle performance. Manage and oversee the activities supporting the full revenue cycle: Commercial Health Plan Credentialing Medicare Provider Credentialing Medicaid claims and payment enrollment at vendor Contract review (redline), set up and communication to vendor Annual PAMA submission Payer analytics Reimbursement and outcomes ROI activity Model billing fees/annual and long-range planning Invoice review and approval Quarterly write-offs - analysis oversight and approval Participate in team huddles Special projects Develop, implement, and manage metrics to measure and enhance performance. Support field teams with customer meetings. Analyze financial data to identify trends and areas of improvement in the reimbursement process. Management and development of direct report(s). Other duties as periodically assigned. Qualifications Basic Qualifications Bachelor's degree in Healthcare Information or related fields, or equivalent work experience 10+ years of professional work experience 5+ years managerial experience 5+ years of experience in healthcare and medical billing Extensive experience with pivot tables to aggregate and analyze large financial datasets, identifying key trends and insights. Proficient in creating financial models, charts, and visualizations to inform critical financial decisions; highlight expertise in structuring complex spreadsheets for clarity. Preferred Qualifications Master's or other Advanced Degree Experience working within deadline and resource constraints Prior experience working with intercultural teams Demonstrated ability to lead an existing team of employees at different levels of their career Ability to guide individuals and groups toward desired outcomes, setting high performance standards and delivering leading quality services Ability to prioritize as necessary in a fast-paced environment Ability to work well under pressure while maintaining a professional demeanor Analytical thinking and solutioning skills Effective and clear communication and presentation skills Strong inter-personal skills with the ability to work cross-functionally to accomplish objectives Willingness to adapt and work in ambiguous and/or changing conditions Understanding of HIPAA and importance of privacy of patient data Commitment to reflect FMI's values: Integrity, Courage, Passion #LI-Hybrid

IDEXX is seeking a seasoned and strategic Director, Security Operations & Resilience to help shape and lead the evolution of our Security Operations and Vulnerability Management programs. Reporting directly to the CISO, this individual will serve as a senior leader within the Information Security organization, driving operational excellence, strategic execution, and security maturity across key domains. As the Director, Security Operations & Resilience, you will own visibility, vigilance and readiness, minimizing exposure and accelerating response. You will be instrumental in enhancing IDEXX's security posture-enabling a more resilient, adaptable, and security-aware enterprise prepared to navigate today's evolving threat landscape. You will provide both direct operational oversight and long-term strategic leadership. In this role... You will lead the Security Operations team, focusing on real-time detection, response, and automation to improve incident response capabilities. You will build and mature a full lifecycle Vulnerability Management program, from asset discovery to remediation tracking and reporting. Build and mentor high-performing security teams with an emphasis on professional development and succession planning. Partner with the CISO and the rest of the InfoSec leadership team to shape and implement the long-term cybersecurity strategy. Collaborate with business and technology leaders to embed security into operations, development, and transformation efforts. Contribute to InfoSec executive and board-level discussions, translating complex security needs into business-aligned decisions. Lead change management efforts to instill a security-first mindset across the enterprise. Ensure alignment with industry and regulatory standards including NIST, CIS, and ISO 27001. What you will need to succeed: 10+ years of progressive cybersecurity experience, including 5+ years in senior leadership Proven success building security operations, incident response, and vulnerability management programs Bachelor's degree in Computer Science, Information Security, or a related field (Master's preferred) Strong knowledge of cybersecurity frameworks and best practices (e.g., NIST, CIS, ISO 27001) Executive presence and the ability to communicate effectively across technical and business audiences Relevant certifications such as CISSP, CISM, or GIAC are strongly preferred Location: It is required that this role be on-site at our corporate HQ in Westbrook, Maine. Please be driving distance to our corporate office. Alternatively, we will consider individuals who are willing to relocate to Maine for this role. Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-EV1