Post job

Explore jobs

Find specific jobs

Explore careers

Explore professions

Best companies

Explore companies

OverviewJobsSalary

Skills

What They DoEducationCertificationsDemographicsJob DescriptionHow To HireBest CompaniesBest StatesBest CitiesJob OutlookCompareEntry Level jobsFull Time jobs
zippia ai icon

Automatically apply for jobs with Zippi

Upload your resume to get started.

Convention services manager skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical convention services manager skills. We ranked the top skills for convention services managers based on the percentage of resumes they appeared on. For example, 9.6% of convention services manager resumes contained convention services as a skill. Continue reading to find out what skills a convention services manager needs to be successful in the workplace.

15 convention services manager skills for your resume and career

1. Convention Services

Here's how convention services managers use convention services:
  • Created and implemented the first-ever convention services standard operation procedures manual reducing 50% of internal operational errors.
  • Developed the departmental convention services manual outlining the best possible practices on planning and executing conferences and conventions.

2. Audio Visual

Audiovisual refers to material intended for showing to the public and has sound accompanying it.

Here's how convention services managers use audio visual:
  • Generate additional revenues selling audio visual equipment/ services, Internet services, transportation arrangements.
  • Verified all space requirements, meeting room set-up, food and beverage, and audio visual needs with the client.

3. Reservations

Here's how convention services managers use reservations:
  • Monitored reservations and anticipated room overflow to coordinate alternate reservations and transportation for guests.
  • Work closely with reservations to make sure rooming lists are processed before cut-off date and contracted room nights are met.

4. Meeting Rooms

A meeting room is a room set aside solely to hold meetings and conferences to discuss issues, set priorities, and make decisions. A meeting room also can be used to hold training sessions, brainstorming, and/or strategy sessions.

Here's how convention services managers use meeting rooms:
  • Communicate with hotel Sales Department in coordinating and reserving meeting rooms for corporate meetings and meal functions.
  • Set up ball rooms, convention centers, meeting rooms for groups up to 1400 people.

5. Banquet Event Orders

Here's how convention services managers use banquet event orders:
  • Demonstrated effective communication by generating banquet event orders, group resumes and personal thank notes.
  • Reviewed menus, times, a/v equipment and space requirements Prepared banquet event orders and reviewed them will all appropriate departments.

6. Event Planning

Here's how convention services managers use event planning:
  • Used event planning skills to help clients achieve meeting goals and stay within budget.
  • Issued member referrals to meeting planners for service information to assist in event planning.

Choose from 10+ customizable convention services manager resume templates

Build a professional convention services manager resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your convention services manager resume.

7. Room Set-Up

Here's how convention services managers use room set-up:
  • Manage all aspects of an event, including room set-up, menu selection and food preparation, serving and cleanup.
  • Managed all areas of meeting and banquet events, including room set-up and food and beverage services.

8. Site Inspections

Site inspection is a series of regular activities aimed at creating and maintaining safe conditions and discovering unsafe practices, including safety regulations, working conditions, and other critical areas of the construction site. The site inspection is carried out using traditional field visit methods with a paper and pen checklist.

Here's how convention services managers use site inspections:
  • Conducted walking site inspections throughout property.
  • Detailed entire programs to include rooming lists, banquet orders, executed contracts, site inspections and handled groups while on-site.

9. Function Space

Here's how convention services managers use function space:
  • Partnered with the Sales Team to aggressively negotiate all sales and conference center contracts and function space agreement.
  • Coordinated the set-up and oversaw the function space, booking, and posting of the convention reports

10. Delphi

Delphi is a high-level programming language that supports object-oriented design and provides rapid application development for developing applications ranging from web applications, desktop applications, mobile applications, windows applications to machine learning applications.

Here's how convention services managers use delphi:
  • Maintain accuracy of Conference Management information in Delphi system.
  • Organized new installation of Delphi computer system.

11. Meeting Space

A meeting space refers to the room assigned for the conductance of a meeting, where people participating in the meeting can get together for a discussion and where formal or informal meetings are held. Typical meeting space is usually in an office building, and the room contains all the necessary equipment or material that would ensure the comfort of the participants and give them access to everything they might need during the discussion.

Here's how convention services managers use meeting space:
  • Ensured that meeting space was appropriately prepared by collecting vital information and distributing to all appropriate hotel staff.
  • Provide clients with a comprehensive knowledge of the hotel, including meeting space, amenities, services, costs and limitations.

12. Group Resumes

Here's how convention services managers use group resumes:
  • Communicate group specifications and history to the appropriate operational departments through group resumes and resume meetings.
  • Submitted internal group resumes with all pertinent account information.

13. Contractual Agreements

Here's how convention services managers use contractual agreements:
  • Interpreted and coordinated all meeting requirements as specified by contractual agreements and client.
  • Coordinated post-event details for all meetings/events in accordance with contractual agreements.

14. Front Desk

Here's how convention services managers use front desk:
  • Manage banquet, front desk, housekeeping and restaurant staff to ensure successful programs for the client.
  • Assisted Front Desk staff as needed during Manager on Duty weekend shifts.

15. BEOs

Here's how convention services managers use beos:
  • Executed BEOS as pertaining to the private dining room in the Marriott restaurant.
  • Coordinate events upon contract signing, including preparing BEOs, creating resumes, coordinating with suppliers.
top-skills

What skills help Convention Services Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of convention services manager skills to add to your resume

Convention services manager skills

The most important skills for a convention services manager resume and required skills for a convention services manager to have include:

  • Convention Services
  • Audio Visual
  • Reservations
  • Meeting Rooms
  • Banquet Event Orders
  • Event Planning
  • Room Set-Up
  • Site Inspections
  • Function Space
  • Delphi
  • Meeting Space
  • Group Resumes
  • Contractual Agreements
  • Front Desk
  • BEOs
  • VIP
  • Planning Process
  • Event Space
  • Repeat Business
  • Group Assignments
  • Social Events
  • Square Feet
  • Customer Satisfaction
  • Guest Room Blocks
  • Upselling
  • Menu Planning
  • Group Functions
  • Hotel Services
  • Group Room Blocks
  • Group Business
  • Client Satisfaction
  • Trade Shows
  • Sales Contracts
  • Excellent Guest
  • Client Relationships
  • Group Events
  • Corporate Events
  • Room Hotel
  • Affiliate Business
  • SMERF
  • Room Nights
  • Marriott
  • Client Specifications
  • Menu Selections
  • Contractual Obligations
  • Hyatt

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse executive management jobs