Field Service Technician jobs at Convergint

Would you like to be part of a team that is redefining the IT industry for the Federal market? Amazon Web Services (AWS) is leading the next paradigm shift in computing, and the AWS Government Regions team is seeking an experienced Senior Technical Business Development Manager to develop and lead go-to-market strategies for HPC/Accelerated Compute solutions in the federal and regulated industry space. In this role, you will focus on identifying and developing business development and growth strategies that address critical HPC requirements for AWS Government Regions customers, while building and executing campaigns that drive out-year growth. The ideal candidate will possess deep understanding of cloud computing and HPC architectures and operations (on-prem and/or cloud); demonstrated experience executing HPC campaigns in the US federal market (on-prem and/or cloud); and proven success influencing product management and introducing new products into federal and regulated markets. Knowlege/experience with controlled unclassified and classified cloud computing infrastructure and applicable compliance and security requirements preferred. You will be responsible for developing partnership and deal strategies, managing strategic customer relationships, and driving top-line revenue growth for the federal HPC business. Success in this role requires the ability to think strategically about business, product, and technical challenges, while effectively working with cross-functional teams and driving performance goals. Candidates must be able to craft compelling value propositions, develop business case/financial proposals, and influence technical decisions at senior and executive levels. Key job responsibilities As a Sr. Technical Business Development Manager, HPC/Advanced Computing, you will: • Research, identify and develop strategies to expand business in HPC for federal and regulated industry customers in AWS regions, with particular emphasis on AWS Government Regions adoption; including creation of new capabilities and solution sets to meet customer requirements and address emerging trends. • Work with cross functional teams (sales, solutions architecture, product engineering, etc.) to validate customer requirements, perform feasibility studies and proofs of concept, and define and drive pathways to production adoption. • Identify specific customer segments, industry verticals and partner markets to approach with targeted value propositions and business case proposals for HPC in AWS Government Regions. Work with the AWS capture, sales and partner development teams to build and qualify pipeline and support partner/customer engagement through the entire sales and business development cycle. • Research and develop business cases to support detailed product feature requests for federal and regulated industry HPC use cases and workload classes. • Define, develop and manage HPC-focused AWS programs and initiatives tailored to US Federal and regulated industry customers. • Collect, create, and manage the creation of sales and marketing collateral to facilitate the business development process. • Monitor customer onboarding and adoption; develop approaches to increase adoption, revenue growth rates and workload retention rates for HPC workloads in AWS Government Regions. This position requires that the candidate selected be a US citizen and obtain and maintain an active TS/SCI security clearance. BASIC QUALIFICATIONS- Bachelor's degree - Experience developing strategies that influence leadership decisions at the organizational level - Experience managing programs across cross functional teams, building processes and coordinating release schedules - Experience explaining complex technical concepts to various business and technical audiences - Experience in ownership of projects and communicating timelines and executing independently - 7+ years of a combination of architect/operator, business development, sales, and/or product management experience in HPC, specifically for solutions targeted to Defense and National Security and US federal government use (US federal agencies, Defense Industrial Base, federal system integrator, HPC OEM or enterprise software development industry) - Strong presentation, verbal communication, written skills and the ability to articulate complex concepts to cross functional audience PREFERRED QUALIFICATIONS- MBA - Strong technical competency in the areas of cloud computing, web services and enterprise software. - Strong organizational skills and attention-to-detail along with the ability to multi-task and prioritize well in a fast paced, dynamic work environment. - Strong analytical orientation; comfort using databases/analytical tools and making data-based decisions - Experience with compliance/security regimes germane to Defense and National Security and the broader US Federal market (e.g. DoD SRG, ICD503, NIST, CMMC, ITAR, DFARS, FedRAMP, FIPS). Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

Immediate need for a talented Field Service Technician. This is a 03 months contract opportunity and is located in Jackson, KY (Onsite). Please review the job description below and contact me ASAP if you are interested. Pay Range: $20 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Project focus on upgrading advanced commercial printers at retail locations Duties may include replacing printer parts, paper feed, power supply, changing the print head, changing toner drum, transfer belt, image unit Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems Provide on-site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment Install and remove equipment and systems as required Responsible for day-to-day operation of applications and equipment and serve as a customer contact on technical and service-related problems Ensure that all schedules, transmission, on-line systems, and problems are resolved in an accurate and timely manner Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes Determine the most cost-effective repair / resolution to minimize customer downtime Key Requirements and Technology Experience: Skills; ["Field Support", "Commercial Printer Support", "Electro-Mechanical Repair", "Hardware Troubleshooting", "Printers"] . Minimum 2 to 3 years of field service experience, specifically in commercial printers required. Must be able to do extensive traveling via plane and / or car. Must have commercial / large printer experience; Lexmark printer certification nice to have. Experience working on commercial printers and have an electronics / mechanical aptitude. Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required. Working knowledge of the Microsoft Office application suite including MS Outlook Experience with multi-platform Windows O/S required. Working knowledge of Rufus, Windows Server imaging, photo printing experience, ability to troubleshoot system connectivity, Windows configuration. Ability to work independently in a retail environment Ability to lift up to 50lbs. Excellent customer service skills and professionalism. Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers. Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality. Demonstrated capability to achieve results in a fast-paced, client-driven environment . Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

US-PA-Moon Township Type: Full-Time # of Openings: 1 PA - Moon Township (Pitt) About the Role The best problem solvers are true knowledge seekers. Providing a high level of technical support is no simple feat in dynamic environments. You must be willing to learn and comprehend new products and skills at a moment's notice. If you're in the business of supplying seamless and expert operational, maintenance, and networking support and thrive in a 24/7 customer-driven setting, we want to hear from you. Canon USA, a pioneer in technology, solutions, and services, is actively on the lookout for a Field Service Technician III to make an immediate impact on our talented team. Your Impact We're searching for a true go-getter to: Diagnose mechanical, software, network, and system failures, using established procedures.Service and repair designated equipment to Canon standards and specifications.Report product failure trends and serviceability issues to managers with necessary supported documentation, ensuring accurate information and recordkeeping.Help meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance.Diligently maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned.Control all technical information and Canon property assigned.Assist with the solutions of escalated technical and/or customer service-related problem areas for any territory when requested.Maintain complete working knowledge, aptitude, and ability to repair multiple product lines including troubleshooting, diagnostics, and preventive maintenance.Communicate with supervisors and other departments regarding the solution of escalated technical and/or customer service-related problem areas.Interface with customer IT depts. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. We're looking for a dedicated individual with: Typically requires general and/or vocational training plus 2 to 4 years of related experience. An Associate's degree in electronics or electrical engineering capacity from an accredited college or technical school or equivalent experience. Direct experience working as a field technician. The capacity to meet or exceed the minimum performance standards for productive technical quality and customer satisfaction for assigned territory. The ability to travel (valid driver's license and acceptable driving record necessary). Capable of excelling in a 24/7 environment, while performing shift work and on-call rotations. Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). In accordance with applicable law, we are providing the anticipated hourly rate for this role: $21.50 to 30.75 hourly.This role is eligible for a transportation allowance. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Posting Tags #LI-KG1 #PM19 PI20236c21bd4b-37***********2

Field Services Associate Houston, TX - Onsite Notes: 3 steps interview process (but fast) 1st is virtual with the Manager, 2nd is virtual with the president, 3rd is final on site for about 4 hours. Required Skills and Knowledge • Proven leadership skills • Exceptional attention to detail • Ability to manage multiple projects under strict deadlines • Ability to work well on a team • Exceptional written and verbal skills • Knowledge of and experience with AutoCAD, Revit, Bluebeam, and Microsoft Office Suite • Knowledge of building codes Preferred Skills and Knowledge • Bachelor of Science Degree in Engineering, Construction Science or related field • Previous experience in an MEP construction or consulting environment, for schools • Previous experience in field project management in an MEP consulting environment • Ability to read construction documents, including MEP drawings and specifications • Knowledge of building codes • Knowledge in the construction of power distribution, power and lighting, data networks, telephone and intercom systems, fire alarm systems, security and access control systems, and other standard electrical systems • Knowledge in the construction of HVAC systems, temperature controls, and other standard mechanical systems • Knowledge in the construction of domestic water systems, hot water systems, storm water systems, sanitary waste and vent systems, acid waste systems, fire sprinkler systems, compressed air systems, gas distribution systems and fuel gas systems, and other standard plumbing systems Compensation and Benefits Commensurate with experience Health insurance, 401(k)m, paid holidays and PTO

Ergotron, Inc. is a global leader in designing ergonomic solutions that connect people and technology to enhance human performance, health and happiness. Using the Technology of Movement™, Ergotron builds products and custom solutions that help people feel a new sense of energy in healthcare, industrial and office settings, both at home and on-site. Through its 40-year history, Ergotron has led the industry with innovative, professional-grade products and customer-focused service. The company has earned more than 200 patents and established a growing portfolio of award-winning brands including WorkFit and CareFit™, and patented Constant Force™ and LiFeKinnex™ technologies. Ergotron is headquartered in St. Paul, Minnesota, with a presence in North America, EMEA and Asia Pacific. For more information, please visit ***************** Position Summary: The Field Service Specialist is responsible for providing technical support, installation, maintenance, and repair of Ergotron equipment at customer site. This role requires strong technical skills, excellent customer service, and the ability to troubleshoot and resolve issues in a timely manner. The specialist will work closely with customers to ensure optimal performance and satisfaction with all Ergotron branded products. Position Responsibilities: Perform on-site installations, maintenance, and repairs of Ergotron equipment. Diagnose and troubleshoot equipment malfunctions, providing effective solutions to restore functionality. Fullfill paid for service, including regular inspections and preventive maintenance on equipment to ensure peak performance. Document service visits, including repairs performed and parts used, in the company's service management system. Maintain timely and accurate expense reporting and submissions. Respond to customer inquiries and issues promptly and professionally. If applicable, maintain a well-stocked van inventory of necessary parts and tools for service calls. Effectively manage time tracking as outlined in policy stated in employee resource guide. Travel to customer locations as assigned, travel up to 100% is required. If applicable, assist in managing the relationship with customer for assigned account(s). Responsible for timely and accurate updating of all required systems and programs necessary for sales operations including Salesforce and others as appropriate to ensure customer data is well maintained and documented. Additional duties as requested. Supports “Lean Business Enterprise” initiatives for continuous process improvement and waste elimination. Position Requirements (Knowledge and Experience): Associates of Arts (AA) or Bachelors in BS/BA Degree in Business Administration, Computer Science, or related field preferred. 2-5 years experience in field service or technical support roles. Strong mechanical and electrical troubleshooting skills. Experience with electronic testing equipment (multimeters, etc.) Excellent communication and interpersonal skills. In healthcare environment, required to adhere to all site level vaccine and screening requirements. Ability to work independently and manage time effectively. Proficient in Microsoft Office (including Excel, PowerPoint and Outlook), ERP and Salesforce. Must be able to perform the physical requirements of the job as described to you for the position. Valid driver's license with safe driving record. Benefits: Being able to solve complex problems within a passion-filled environment is rewarded by a comprehensive and competitive benefits package, allowing for work and life balance. At Ergotron, we are committed to moving you forward with leading benefits and reward programs. Beyond a fast-paced, innovative work environment, we offer a comprehensive and competitive pay and benefits package, including but not limited to; medical, dental, vision, life, disability, tuition reimbursement, 401k with match, and an Employee Assistance Program (EAP). We work hard and we recharge. With five weeks of Paid Time Off (PTO), eleven paid holidays and summer hours our employees have ample time throughout the year to spend with family and friends, traveling or relaxing. We are proud to support our employees and their growing families by offering ten weeks of paid maternity leave, four weeks of paid paternity leave, and three days of paid grandparents leave. Both our newest and our most tenured employees are formally recognized. Our career milestones program ensures that our new team members feel welcome and rewards employees at five years, ten years, fifteen years and beyond. ONE Core Values: Customer-Centric Innovation Built to Last Always Improving Integrity

IT Field Services Technicians are professionals responsible for providing on-site technical support, maintenance, and troubleshooting services to clients or organizations. They work directly in the field, addressing IT-related issues and ensuring that computer systems, networks, and technology infrastructure function effectively. Responsibilities On-Site Technical Support: Travel to client locations or within an organization to diagnose and resolve hardware, software, and network-related IT issues. Installation and Configuration: Install, configure, and set up computer systems, servers, peripherals, and software applications at client sites or within the organization. Hardware Maintenance: Perform routine maintenance, inspections, and repairs of computer hardware components, including desktops, laptops, servers, and networking equipment. Software Troubleshooting: Diagnose and resolve software issues, such as operating system errors, application glitches, and driver conflicts, to ensure proper functionality. Operating System Support: Provide support for various operating systems (e.g., Windows, mac OS, Linux) and assist users with software installation and troubleshooting. Network Troubleshooting: Identify and resolve network connectivity issues, including problems with routers, switches, cabling, and wireless networks. Peripheral Support: Troubleshoot and maintain peripheral devices, such as printers, scanners, and monitors, to ensure they function correctly. User Account Management: Assist with user account creation, password resets, and access control, ensuring that users have the necessary permissions and access rights. Data Backup and Recovery: Implement data backup solutions and assist with data recovery in case of data loss or system failures. Security Compliance: Ensure that IT systems and configurations comply with security policies and standards. Address security vulnerabilities and enforce best practices. Documentation: Maintain detailed records of service calls, equipment configurations, and performed tasks. Complete service reports and documentation of findings and resolutions. Inventory Management: Keep track of inventory, spare parts, and IT equipment in the field service vehicle to ensure availability for on-site repairs and replacements. Training: Provide basic user training and guidance to end-users on IT equipment operation, software usage, and best practices. Remote Support: When possible, offer remote technical support to clients or end-users using remote desktop tools or phone support to resolve issues without the need for an on-site visit. Emergency Response: Be available for emergency IT service calls and be prepared to respond promptly to critical IT issues that require immediate attention. Customer Interaction: Communicate effectively with clients or end-users to explain technical issues and solutions in non-technical language. Provide updates on service progress and estimated time of completion. Qualifications Strong technical skills, problem-solving abilities, excellent communication, and a customer-focused mindset are crucial for success in this role. The ability to adapt to different IT environments and technologies is essential for IT Field Techs to provide effective on-site support. Physical Requirements: Prolonged periods sitting at a desk and working on computer. Occasional walking between facilities. Occasional lifting, pushing, pulling up to 15 lbs. Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

Immediate need for a talented Field Service Technician. This is a 03 months contract opportunity with long-term potential and is located in North Little Rock, AR(Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:25-94360 Pay Range: $20 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Project focus on upgrading advanced commercial printers at retail locations Duties may include replacing printer parts, paper feed, power supply, changing the print head, changing toner drum, transfer belt, image unit Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems Provide on-site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment Install and remove equipment and systems as required Responsible for day-to-day operation of applications and equipment and serve as a customer contact on technical and service-related problems Ensure that all schedules, transmission, on-line systems, and problems are resolved in an accurate and timely manner. Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes. Determine the most cost-effective repair / resolution to minimize customer downtime. Key Requirements and Technology Experience: Key Skills;Printers, commercial / large printer experience ["Field Support", "Printer Support, "Hardware Troubleshooting", "Printers"] . Minimum 2 to 3 years of field service experience, specifically in commercial printers required. Must be able to do extensive traveling via plane and / or car. Must have commercial / large printer experience; Lexmark printer certification nice to have. Experience working on commercial printers and have an electronics / mechanical aptitude. Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required. Working knowledge of the Microsoft Office application suite including MS Outlook. Experience with multi-platform Windows O/S required. Working knowledge of Rufus, Windows Server imaging, photo printing experience, ability to troubleshoot system connectivity, Windows configuration. Ability to work independently in a retail environment. Ability to lift up to 50lbs. Excellent customer service skills and professionalism. Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers. Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality. Demonstrated capability to achieve results in a fast-paced, client-driven environment. Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Immediate need for a talented Field Service Technician. This is a 03 Months Contract opportunity with long-term potential and is located in Gainesville , FL (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:25-93576 Pay Range: $20 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Project focus on upgrading advanced commercial printers at retail locations Duties may include replacing printer parts, paper feed, power supply, changing the print head, changing toner drum, transfer belt, image unit Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems Provide on-site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment Install and remove equipment and systems as required Responsible for day-to-day operation of applications and equipment and serve as a customer contact on technical and service-related problems Ensure that all schedules, transmission, on-line systems, and problems are resolved in an accurate and timely manner Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes Determine the most cost-effective repair / resolution to minimize customer downtime Key Requirements and Technology Experience: Skills-; ["Field Support", "Commercial Printer Support", "Electro-Mechanical Repair", "Hardware Troubleshooting", "Printers"]. Minimum 2 to 3 years of field service experience, specifically in commercial printers required Must be able to do extensive traveling via plane and / or car Must have commercial / large printer experience; Lexmark printer certification nice to have Experience working on commercial printers and have an electronics / mechanical aptitude Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required Working knowledge of the Microsoft Office application suite including MS Outlook Experience with multi-platform Windows O/S required Working knowledge of Rufus, Windows Server imaging, photo printing experience, ability to troubleshoot system connectivity, Windows configuration Ability to work independently in a retail environment Ability to lift up to 50lbs. Excellent customer service skills and professionalism Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality Demonstrated capability to achieve results in a fast-paced, client-driven environment Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Immediate need for a talented Field Service Technician. This is a 03 months contract opportunity and is located in Louisville, KY(Onsite). Please review the job description below and contact me ASAP if you are interested. Pay Range: $20 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Project focus on upgrading advanced commercial printers at retail locations Duties may include replacing printer parts, paper feed, power supply, changing the print head, changing toner drum, transfer belt, image unit Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems Provide on-site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment Install and remove equipment and systems as required Responsible for day-to-day operation of applications and equipment and serve as a customer contact on technical and service-related problems Ensure that all schedules, transmission, on-line systems, and problems are resolved in an accurate and timely manner Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes Determine the most cost-effective repair / resolution to minimize customer downtime Key Requirements and Technology Experience: Must have skills; ["Field Support", "Commercial Printer Support", "Electro-Mechanical Repair", "Hardware Troubleshooting", "Printers"] Minimum 2 to 3 years of field service experience, specifically in commercial printers required Must be able to do extensive traveling via plane and / or car Must have commercial / large printer experience; Lexmark printer certification nice to have Experience working on commercial printers and have an electronics / mechanical aptitude Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required Working knowledge of the Microsoft Office application suite including MS Outlook Experience with multi-platform Windows O/S required Working knowledge of Rufus, Windows Server imaging, photo printing experience, ability to troubleshoot system connectivity, Windows configuration Ability to work independently in a retail environment Ability to lift up to 50lbs. Excellent customer service skills and professionalism Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality Demonstrated capability to achieve results in a fast-paced, client-driven environment Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Immediate need for a talented Field Service Technician. This is a 09 months Contract opportunity with long-term potential and is located in Cuero, TX (Onsite). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 25-94801 Pay Range: $22- $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Project focus on upgrading advanced commercial printers at retail locations Duties may include replacing printer parts, paper feed, power supply, changing the print head, changing toner drum, transfer belt, image unit Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems Provide on-site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment Install and remove equipment and systems as required Responsible for day-to-day operation of applications and equipment and serve as a customer contact on technical and service-related problems Ensure that all schedules, transmission, on-line systems, and problems are resolved in an accurate and timely manner Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes Determine the most cost-effective repair / resolution to minimize customer downtime Key Requirements and Technology Experience: Key Skills; Printer experience, Hardware experience Minimum 2 to 3 years of field service experience, specifically in commercial printers required Must be able to do extensive traveling via plane and / or car Must have commercial / large printer experience; Lexmark printer certification nice to have Experience working on commercial printers and have an electronics / mechanical aptitude Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required Working knowledge of the Microsoft Office application suite including MS Outlook Experience with multi-platform Windows O/S required Working knowledge of Rufus, Windows Server imaging, photo printing experience, ability to troubleshoot system connectivity, Windows configuration Ability to work independently in a retail environment Ability to lift up to 50lbs. Excellent customer service skills and professionalism Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality Demonstrated capability to achieve results in a fast-paced, client-driven environment Our client is a leading IT industry , and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Immediate need for a talented Field Service Technician. This is a 06 months contract opportunity with long-term potential and is located in Catskill, NY (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:25-94803 Pay Range: $22 - $22.50/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Project focus on upgrading advanced commercial printers at retail locations. Duties may include replacing printer parts, paper feed, power supply, changing the print head, changing toner drum, transfer belt, image unit. Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems. Provide on-site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment. Install and remove equipment and systems as required. Responsible for day-to-day operation of applications and equipment and serve as a customer contact on technical and service-related problems. Ensure that all schedules, transmission, on-line systems, and problems are resolved in an accurate and timely manner. Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes. Determine the most cost-effective repair / resolution to minimize customer downtime. Key Requirements and Technology Experience: Key Skills; Printer experience, Hardware experience Minimum 2 to 3 years of field service experience, specifically in commercial printers required Must be able to do extensive traveling via plane and / or car Must have commercial / large printer experience; Lexmark printer certification nice to have Experience working on commercial printers and have an electronics / mechanical aptitude Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required Working knowledge of the Microsoft Office application suite including MS Outlook Experience with multi-platform Windows O/S required Working knowledge of Rufus, Windows Server imaging, photo printing experience, ability to troubleshoot system connectivity, Windows configuration Ability to work independently in a retail environment Ability to lift up to 50lbs. Excellent customer service skills and professionalism. Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers. Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality. Demonstrated capability to achieve results in a fast-paced, client-driven environment. Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Immediate need for a talented Field Service Technician. This is a 06 months Contract to Hire opportunity with long-term potential and is located in Roanoke, VA(Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-93135 Pay Range: $18 - $20/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Determines and recommends which products or services best fit the customers' needs. Daily travel to customer sites to repair printers (primarily Fujifilm and Lexmark), replace workstations, troubleshoot networks, work on POS equipment. M-F 8-5, occasional overtime Will there be OC (on call)? Yes, every other week 24/7 on-call Will there be shift differentials? No How many miles per day will the contractor be driving? 50-150 miles What radius range should candidates be located from the job location? 30 miles What is the exact work location or city, state, or zip? Roanoke, VA and surrounding area - Lynchburg, Christiansburg, Blacksburg, Salem, Forest Key Requirements and Technology Experience: Key Skills; ["Field Support", "Desktop Support", "Computer Technician", "PC Technician"] Must have access to a reliable motor vehicle and a valid driver's license. Self-motivated and organized 2 years is preferred but not required Do they need any specific certifications or education? No, A is nice to have, but not required May require an associate's degree or its equivalent and entry level 3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Full time under W2 Onsite Role Pay Rate: $19 - $20.50 an hr Schedule: Mondays - Fridays, 8AM to 5PM Technical work as Windows 11 installation technician for - New PC setup (Windows 11, M365, MS MFA, Data Transfer, additional software installation) - Recovery of returned PCs (cleaning, minor repairs, asset management) - Inventory management of returned PCs and newly ordered PCs - Facilitation of PC repairs of returned PCs where needed and in alignment with PC Lifecycle Service guidelines (warranty repairs via HP) - End of life processing of PCs at the end of lease / lifecycle in alignment with PC Lifecycle Service guidelines (return of hardware to HP) - User interaction during PC setup / redeployment / retirement

Immediate need for a talented Field Service Technician . This is a 03+ months contract opportunity with potential to convert to fulltime and is located in West Palm Beach, FL (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-93679 Pay Range: $16 - $17/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: NOTE : The role is considered remote because you do not report to a physical office daily. Instead, the client assigns service locations over phone/email. You will then travel directly from your home to the customer sites to perform the required break/fix or printer-related tasks. Is this position remote or in person? Remote Will there be OC (on call)? Yes, after 60 days, we do work on Saturday when on call but have a day off during the week. Key Requirements and Technology Experience: Skills; [ "Hardware Break-Fix" , "Field Support", "Large Format Printers", "LaserJet Break/Fix", "Hardware Troubleshooting"] . Strong hardware break-fix experience. Large Format printer experience. LaserJet break fix experience. Strong PC break-fix experience. 3 years plus supporting Desktops, Laptops, and Printers. 3 years plus of customer service experience Reliable Transportation (This is a driving position - reimbursed accordingly) Able to work weekends, staggered or late shifts possibly including evenings and/or weekends Personable as they will be interacting with a wide range of users and environments Can work on a ladder of lift and are able to lift up to 50lbs. Able to work from a bent, crouched, or kneeled position Smartphone with tethering/hot spot capabilities (Reimbursed within Corporate Guidelines) Laptop Basic Hand Tools Possess a valid driver's license Server experience would be a bonus Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Job Description - Corporate Field Services Technician Schedule: Monday-Friday, 8 AM-5 PM Assignment Length: 6 months (possible extension) Max Pay Rate: $22/hour on W2 without benefit Overview: The Corporate Field Services Technician will provide onsite and occasional remote technical support for computer systems, hardware, software, and infrastructure across the Corning Valley. The role requires strong troubleshooting abilities, excellent customer service, and experience supporting Windows 11 environments. The technician will resolve incidents, fulfill service requests, and ensure all tasks adhere to established processes and service-level expectations. Key Responsibilities: Provide technical support for desktops, laptops, peripherals, and software applications Administer Active Directory accounts, permissions, and security groups Support corporate mobile devices and cloud applications (Office365) Troubleshoot Cisco VPN and Citrix connectivity issues Utilize ServiceNow for ticket management and documentation Support browser-related issues (Chrome, Edge, etc.) Install/configure Adobe applications and Check Point endpoint protection Manage hardware assets, deploy IP phones, and assist with printer/driver troubleshooting Perform device imaging (USB/PXE), equipment moves, and Smart-Hands tasks Participate in documentation updates, knowledge-base usage, and cross-team technical discussions Additional Duties: Schedule customer appointments and follow up on open requests Support small projects and collaborate with multiple teams Provide support at nearby sites as needed, including occasional event support Required Experience & Skills: Minimum 1 year of hands-on hardware experience (beyond imaging) Strong understanding of Windows OS deployment, especially Windows 11 Basic PowerShell/Command Prompt proficiency Strong communication, problem-solving, and organizational skills Ability to multitask and maintain high customer service standards Education: Associate degree preferred; High School Diploma or GED required Certifications: CompTIA ITF+, A+, Network+, Server+, Mobility+, Cloud+ Thanks

We are seeking a skilled Field Technician to service, maintain, and repair low voltage public transportation equipment for NJ Transit. This position involves working at rail stations and bus garages throughout Central New Jersey, focusing on critical fare collection systems including Ticket Vending Machines (TVMs), fare gates, Ticket Office Machines (TOMs), bus validators, and fareboxes. Key Responsibilities Equipment Maintenance: Service and maintain low voltage fare collection equipment including Ticket Vending Machines, fare gates, Ticket Office Machines at NJT rail stations, as well as validators and fareboxes on buses at bus garages Field Service: Perform on-site troubleshooting, diagnostics, and repairs at train stations, bus garages, and transit facilities throughout New Jersey System Installation: Install, configure, and upgrade fare collection hardware and software systems for station-based equipment and bus-mounted fare collection devices Preventive Maintenance: Conduct routine maintenance schedules and system health checks to ensure optimal equipment performance across both rail and bus systems Technical Support: Provide technical assistance and basic training to station personnel, bus operators, garage staff, and NJT staff Documentation: Maintain detailed service records, repair logs, and maintenance activities for all equipment serviced Safety Compliance: Follow all safety protocols and procedures when working in active rail station environments and bus garage facilities Qualifications Required: Associate's degree in Electronics, Electrical Technology, or related technical field 2+ years of field service experience with low voltage systems or electronic equipment Strong knowledge of electronic circuits, diagnostic tools, and repair techniques Familiarity with public transportation systems and fare collection technology preferred not required Valid driver's license with clean driving record Ability to operate a company truck for daily travel to multiple work sites Ability to work independently with minimal supervision Flexibility to work variable hours as needed to meet project demands Schedule flexibility is essential: Must be willing and able to work weekends, holidays, and overtime as needed for emergency repairs and system maintenance Preferred: Experience with transit systems or public transportation equipment is a plus Knowledge of point-of-sale systems, card readers, or payment processing equipment Understanding of industry regulations and safety standards Excellent problem-solving and communication skills Customer service experience Physical Requirements Ability to lift and carry up to 50 lbs of equipment and tools Comfortable working in active rail station environments and bus garage facilities (indoor/outdoor conditions) Ability to work around moving trains, buses, and in station platform areas Capable of standing, kneeling, and working in various positions for extended periods Manual dexterity for handling small electronic components and tools Work Details Contract Duration: 6 month project with possibility of extensions Primary Schedule: 1st Shift 5am-1:30pm and 2nd shift 1pm-9:30pm Monday through Friday with rotating weekends and holidays Schedule Flexibility Required: Must be available for flexible hours, weekend work, holidays, and emergency calls as needed to maintain critical transit systems Location: Various NJT rail stations and bus garages throughout Central New Jersey Travel: Assigned to multiple stations and garages but may need to assist at other locations during a shift (Company Truck provided) Environment: Active rail stations, platforms, bus garages, and operational transit environments

IDR is seeking a Field Support Engineer to join one of our top clients in New York City. This role is pivotal in supporting and maintaining speed and red-light enforcement systems across North America. As a Field Support Engineer, you will be the technical expert on the ground, ensuring systems are installed, calibrated, and functioning optimally. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today! Position Overview/Responsibilities for the Field Support Engineer: Provide hands-on field support and diagnostics for system deployments, ensuring swift and professional resolution of incidents. Participate in the installation, testing, and calibration of road safety systems, collaborating with partners and local authorities. Deliver technical training and create clear documentation for partners, operators, and client field teams. Manage local spare parts and logistics to ensure high system availability and readiness. Coordinate with international engineering and R&D teams to escalate and resolve technical issues efficiently. Required Skills for Field Support Engineer: Over 10 years of experience in field service or technical support for electronic or industrial systems. Strong diagnostic and repair skills for complex systems, including electronics and IP networking. Proven ability to work autonomously in the field with minimal supervision. Excellent communication skills, capable of training and explaining technical concepts to non-technical users. Willingness to travel across North America and occasionally to France for training and workshops. What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row

The TSUBAKI name is synonymous with excellence in quality, dependability, and customer service. U.S. Tsubaki Automotive, LLC is an international tier-one supplier of high-speed chain drive systems to the automotive industry. The Tensioner Technician I will maintain the basic daily operation of the primary tensioner machine(s). This position will ensure the machine is making a quality part while meeting the desired productivity rate. Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description - other tasks may be assigned and expected to be performed. Maintain tensioner machining equipment example: tooling adjustment, presetting, and pm etc. Ability to troubleshoot basic machine issues Maintain quality of the parts Ability to check parts to meet quality standard Ability to read small quality testing equipment example: calipers, mics, microscope, etc. Ability to read a part print. Ability to run one line at a time Requirements: High school diploma or equivalent preferred; equivalent relevant experience may be considered Zero to two years related experience. Basic Computer Skills 5s experience Basic problem solving or troubleshooting skills Ability to work with a team. Ability to run up to 4 lines. Position require excellent planning and organizational skills, extreme attention to details and significant computer skills. Position requires weekends as needed with 24-hour notice. Learn more about U.S. Tsubaki at: ************************* U.S. Tsubaki offers a competitive compensation and benefits package, including health benefits effective on date of hire, dental and vision benefits effective on the first of the month following date of hire, Paid Time Off ("PTO"), 10 paid holidays, generous 401(k) match and profit sharing, annual bonus potential, life insurance, short and long-term disability, flexible spending accounts, commuter benefits, education reimbursement, home and auto insurance discounts, and pet insurance. The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors. Tsubaki is an Equal Opportunity Employer-Minorities/Females/Veterans/Disability PM21 PI055d999ccb71-37***********9

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Banking Service Technician to join our amazing culture. In this role, you will troubleshoot, repair, and perform preventive maintenance on banking equipment including alarm systems, CCTV's, pneumatic drive-ups, ATMs, vaults, safe deposit boxes, etc. Must have good verbal, written, and interpersonal communication skills. As a Banking Service Technician, you are a part of a dynamic team that allows you to grow as Convergint grows. For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers. Who You Are You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Banking Service Technician. Who We Are With 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide. What you'll do with “Our Training and Your Experience” Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers. The Banking Specialist is expected to be skilled in at least one of the three areas of specialization: locksmiths, drive up and electronic. Installs equipment and services/supports existing customers by responding to service calls. Drive up Specialists install, repair, rebuild, and service remote drive up systems, audio and video equipment. Locksmiths handle a variety of locking mechanisms from basic drawer locks to more complex locking devices such as vaults, secure keyways, and other systems unique to the banking industry. Electronics Specialists provide support for a variety of electrical and electronics projects. Installs, programs, tests, repairs, and services a variety of non-routine systems and equipment for drive up, locksmith and electronic projects. Systems include but are not limited to all manufacturers drive up equipment (including remote drive up), deal drawers, audio and video equipment related to drive up banking. Repairs or replaces damaged components of remote units. Troubleshoots, repairs, and replaces all components of remote, audio and video equipment. May install, configure, and support a variety of network systems and equipment for assigned projects. Performs preventative maintenance as needed. Acts as a mentor to less experienced staff by using technical knowledge, skills and experience. Handles moderately complex installations for the remote units such as alert systems. Installs new units with final connections, testing and training. Responds to moderately complex customer service calls, scheduled maintenance calls, and emergency and after-hours service calls on a timely basis. Work assignments are varied, and of moderate scope and complexity and may require originality and ingenuity in some situations. Identifies potential project challenges, communicates to appropriate parties and assists in the development and implementation of strategies to minimize deviations from estimated costs and project deadlines. Inspects completed work for conformance with specifications, requirements, and compliance with applicable with manufacturers specifications. Refers only the most complex issues to higher levels. Estimates cost, time, and materials for replacement equipment. Cleans, maintains, adjusts, calibrates, and services equipment used in the performance of duties. Executes all work in accordance with State and local regulations, general best practices as well as company health and safety policies and procedures. Uses strong troubleshooting skills to isolate and fix problems in malfunctioning equipment or software systems. Acts as “our customer's best service provider” at all times thereby ensuring Convergint is the customer's first choice for service. Communicates with and works with the other team members consistently to improve overall operations of the Convergint Center, and company. May advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements. Keeps up to date and informed on all company policies. Presents a professional image of Convergint at all times in appearance and behavior. Performs other duties and responsibilities as requested or required. What You'll Need Working knowledge of drive up, locking and electronic systems specific to banking industry. Basic knowledge of Digital Video Recorders (DVR's) and Network Video Recorders (NVR's) connected to the remote system. Solid knowledge of mechanical and electrical systems. Customer Focus - Maintaining awareness of and seeking to meet of the needs and wants of the customer. Strong communication skills both oral and written. Adaptability - Responds effectively to changes in situation or information. Company Benefits Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits: 10 Company Holidays and Paid Time Off starting at 13 days annually Fun & Laughter Day Off Medical, Dental & Vision Plan Life insurance & Disability Plan Wellness Program 401K Matching Plan Colleague Assistance Program Tuition reimbursement Competitive salary and compensation plan Vehicle reimbursement plan or company vehicle Corporate Social Responsibility Day Cell phone reimbursement (if applicable) Paid parental leave Requirements: Education: High School/GED or equivalent experience Required Experience: 1+ year of locksmithing experience Preferred Experience: (but not required): Technical diploma and/or equivalent trade experience (e.g. Electrician) 1 year of previous banking specialist experience within a commercial, industrial, or facilities operation setting. Experience in 1 or more of the following industries: electronic, fire alarm & life safety, and/or building automation Convergint is an Equal Opportunity Employer. Visit our Convergint careers site to learn more about the company and the exciting opportunities available. The expected compensation range for this position is between $25/hr to $32/hr, depending on experience. Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant.