Field Service Technician jobs at Convergint - 4866 jobs

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service. As a Field Service Engineer [Customer Engineer] , you'll serve as Applied's direct liaison with our customers and quickly solve high-value problems on their behalf. By collaborating closely with our customers onsite to install, maintain, and upgrade Applied Materials equipment, and with our internal teams to improve business processes, you'll make a significant impact on ensuring peak performance and deliver exceptional service, while becoming an integral part of Applied Materials' diverse and dynamic field team. To learn more about life as a Field Service Engineer, visit the Field Service Engineer page. Collaborate with Senior Field Service Engineers [Customer Engineers] in installing, maintaining, and upgrading customer equipment Use digital analytics for troubleshooting Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers [Customer Engineers] Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided) Coordinate and communicate directly with customers Completion of an Associate degree, military technical training, field service experience, or trade certification ~1-2 years of work experience in customer/field service support, or a related technical field ~ Ability to read and interpret electrical and mechanical schematics ~ Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics ~ Familiarity with hand tools and their appropriate usage, including digital multimeters ~ Basic knowledge of Microsoft Excel, Word, and PowerPoint ~ Possession of a valid driver's license and the ability to obtain a passport, if travel is required ~ Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols 2-4 years of work experience in customer/field service support, or a related technical field Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields. Full time Travel: Relocation Eligible: The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $37.00 - $51.15 Location: Austin,TX You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service. If you like to troubleshoot hardware, solve complex problems and make equipment work better, this is the role for you. As a Field Service Engineer, you'll work in our state-of-the-art facility and at customer sites around the globe, where you are the face of Applied Materials and an integral part of a vibrant and diverse team. We train our Field Service Engineers to create and support the technology that the world relies on to manufacture semiconductor chips and related materials, every day. You'll work beside global customers to install, maintain and upgrade their Applied Materials equipment, delivering world-class support for multimillion-dollar production systems. You will: Assist senior engineers with installing leading-edge customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment Follow procedures you learn during your training, as well as published task plans, to test equipment and to diagnose and resolve technical problems Complete required job documentation, safety training and procedures for processing parts Professionally represent Applied Materials to the customer, using your "customer first" mindset Satisfy the company's and customer's on-site requirements, including safety, environmental and COVID-19 guidelines You'll need: A high school diploma or equivalent An associate degree in electronics or engineering technologies, or equivalent work experience, or completion of military technical training and field experience Ability to read electrical and mechanical schematics Clear and effective written/verbal communications skills, with an emphasis on documenting details Proficiency in the Microsoft Office suite (Excel, Word and PowerPoint) Basic mechanical aptitude and knowledge in any of the following: pneumatics, hydraulics, electronics, vacuum, or thermodynamics Knowledge of hand tools and proper usage, including a digital multimeter Nice to have: 2-4 years of work experience in semiconductor industry or another equipment support industry What to expect: You'll travel about 20% of the time, working with smart, awesome people like you You'll work on rotation and in shifts so that customers have ongoing support Your job requires the ability to: lift at least 35 lbs. work in a clean room environment wearing coveralls, hood, booties, safety glasses, and gloves sit, stoop, kneel, crouch, twist, reach and stretch to reach equipment when needed, and stand for extended periods of time determine differences in colors You'll need a valid driver's license and passport Your benefits: At Applied Materials, we care about the wellbeing of our people, and we strive to support you in ways that extend beyond your work environment. As an employee, y ou'll qualify for a competitive and comprehensive total rewards and benefits package, from day one. Your benefits package will be customized for your country of residence and may include: top-tier medical, dental and vision plans; disability insurance; life insurance; retirement; paid time off; health and wellness programs; career development and mentoring; sustainability and social responsibility programs; and much more. Additionally, all employees can take advantage of our company-sponsored global programs, including our Employee Assistance Program, Travel Accident/Medical Benefits Abroad, the company's employee stock purchase program and a subscription to wellbeing tools. We value social responsibility, too: Our worldwide "Giving" program encourages employee giving and volunteering globally, while The Applied Materials Foundation provides an employee match of up to US$3,000 per employee per year. Who we are: Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We're the brain (and the brawn) behind every new technology development-whether it's building semiconductor chips for smartphones and computers, or the underpinnings for robotics, AI and even smart TV display screens. With 27,000 employees in 19 countries, we offer an exciting place to grow and learn alongside some of the best people you'll ever meet. We take deep pride in our Culture of Inclusion, and we celebrate the diverse backgrounds, perspectives and experiences that help us build stronger, more resilient teams. As an Equal Opportunity Employer, we actively recruit diverse talent. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status or any other basis prohibited by law. Join us as we innovate to Make Possible a Better Future! Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 25% of the Time Relocation Eligible: Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $27.00 - $37.40 Location: Hillsboro,OR, Phoenix,AZ You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service. Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and well-being of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . What You'll Do As a Field Service Engineer, you'll quickly solve high-value problems for customers. By collaborating closely with our customers onsite to install, maintain , and upgrade Applied Materials equipment, you'll make a significant impact on ensuring peak performance and deliver exceptional service, while becoming an integral part of Applied Materials' diverse and dynamic field team. About Our Program As a member of the Field Service Engineer Program , you will participate in a blended learning environment where you will receive FSE certification through hands-on equipment training on Applied's broad portfolio of products. The Field Service Engineer Program promotes a broad, career-growth foundation. Your quick exposure to Applied Materials' suite of digital tools and technologies, internal operations, customer requirements , and project presentations will prepar e you for successful future career growth. Multiple roles open with various opportunities to travel from 20%-75%. Candidates must be fully authorized to work in the US. Visa sponsorship is not available for this role. Role Responsibilities: Assist senior engineers with installing leading-edge customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment Follow procedures you learn during your training, as well as published task plans, to test equipment and to diagnose and resolve technical problems Complete required job documentation, safety training and procedures for processing parts Professionally represent Applied Materials to the customer, using your "customer first" mindset Satisfy the company's and customer's on-site requirements, including safety, environmental and COVID-19 guidelines Utilize your analytical skills to review data and devise practical solutions to solve real time customer problems Minimum Qualifications: Graduating with a Bachelor 's degree in M echanical E ngineering , E lectrical E ngineering, M anufacturing , or a related field. Preferred Qualifications: Up to 1 year of work experience , military technical training , or an internship in customer/field service support, or a related technical field Ability to read and interpret electrical and mechanical schematics Experience diagnosing and resolving basic technical challenges Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics Familiarity with hand tools and their appropriate usage , including digital multimeters Effective written and verbal communication skills , with an emphasis on d ocumenting details Basic knowledge of Microsoft Excel, Word, and PowerPoint Strong interpersonal skills with an emphasis on building trust Any relevant project management experience is beneficial Physical Requirements: This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields. This position requires flexibility to work compressed work weeks (as needed), shift work, overtime, etc. Work schedule will vary and change due to operational requirements. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, disability, protected veteran status, or any other characteristics protected by law. Additional Information Time Type: Full time Employee Type: New College Grad Travel: Yes, 50% of the Time Relocation Eligible: Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service. Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. Visit our Careers website to learn more. At Applied Materials, we care about the health and well-being of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. As a Field Service Engineer, you'll quickly solve high-value problems for customers. By collaborating closely with our customers onsite to install, maintain , and upgrade Applied Materials equipment, you'll make a significant impact on ensuring peak performance and deliver exceptional service, while becoming an integral part of Applied Materials' diverse and dynamic field team. As a member of the Field Service Engineer Program , you will participate in a blended learning environment where you will receive FSE certification through hands-on equipment training on Applied's broad portfolio of products. The Field Service Engineer Program promotes a broad, career-growth foundation. Your quick exposure to Applied Materials' suite of digital tools and technologies, internal operations, customer requirements , and project presentations will prepar e you for successful future career growth. Multiple roles open with various opportunities to travel from 20%-75%. Assist senior engineers with installing leading-edge customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment ~ Follow procedures you learn during your training, as well as published task plans, to test equipment and to diagnose and resolve technical problems ~ Complete required job documentation, safety training and procedures for processing parts ~ Professionally represent Applied Materials to the customer, using your "customer first" mindset ~ Satisfy the company's and customer's on-site requirements, including safety, environmental and COVID-19 guidelines ~Utilize your analytical skills to review data and devise practical solutions to solve real time customer problems Graduating with a Bachelor 's degree in M echanical E ngineering , E lectrical E ngineering, M anufacturing , or a related field. Up to 1 year of work experience , military technical training , or an internship in customer/field service support, or a related technical field ~ Ability to read and interpret electrical and mechanical schematics ~ Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics ~ Familiarity with hand tools and their appropriate usage , including digital multimeters ~ Basic knowledge of Microsoft Excel, Word, and PowerPoint ~ Strong interpersonal skills with an emphasis on building trust ~ Any relevant project management experience is beneficial Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields. This position requires flexibility to work compressed work weeks (as needed), shift work, overtime, etc. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, disability, protected veteran status, or any other characteristics protected by law. Full time New College Grad Travel: Relocation Eligible: The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Who We Are While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $112,000.00 - $154,000.00 Location: Austin,TX You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . Key Responsibilities Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales. Manages start ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve. Ensures customer satisfaction with Company service and system performance. Interviews, hires, and trains customer engineers as necessary to support regional business. Ensures employee satisfaction through: - communication of business progress and all related action. - setting goals and controlling achievements. - establishing training and career development plans. Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent. Ensures employee satisfaction through: Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required. Achieves guaranteed up time and other parameters as sold to customers. Promotes quality improvement processes to: - reduce cycle time - drive continuous improvement of technical performance - empower the work force Functional Knowledge Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families Business Expertise Applies understanding of the industry and how own area contributes to the achievement of objectives Leadership Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges Problem Solving Identifies and resolves technical, operational and organizational problems Impact Impacts the level of service and the team's ability to meet quality, volume, and timeliness objectives Guided by policies and resource requirements within business unit, department or sub-function Interpersonal Skills Guides, influences and persuades others internally in related areas or externally Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values. #LI Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 10% of the Time Relocation Eligible: Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at , or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. xevrcyc This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Who We Are below, then hit the apply button. Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $37.00 - $51.15 Location: Austin,TX You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service. If you like to troubleshoot hardware, solve complex problems and make equipment work better, this is the role for you. As a Field Service Engineer, you'll work in our state-of-the-art facility and at customer sites around the globe, where you are the face of Applied Materials and an integral part of a vibrant and diverse team. We train our Field Service Engineers to create and support the technology that the world relies on to manufacture semiconductor chips and related materials, every day. You'll work beside global customers to install, maintain and upgrade their Applied Materials equipment, delivering world-class support for multimillion-dollar production systems. You will: Assist senior engineers with installing leading-edge customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment Follow procedures you learn during your training, as well as published task plans, to test equipment and to diagnose and resolve technical problems Complete required job documentation, safety training and procedures for processing parts Professionally represent Applied Materials to the customer, using your "customer first" mindset Satisfy the company's and customer's on-site requirements, including safety, environmental and COVID-19 guidelines You'll need: A high school diploma or equivalent An associate degree in electronics or engineering technologies, or equivalent work experience, or completion of military technical training and field experience Ability to read electrical and mechanical schematics Clear and effective written/verbal communications skills, with an emphasis on documenting details Proficiency in the Microsoft Office suite (Excel, Word and PowerPoint) Basic mechanical aptitude and knowledge in any of the following: pneumatics, hydraulics, electronics, vacuum, or thermodynamics Knowledge of hand tools and proper usage, including a digital multimeter Nice to have: 2-4 years of work experience in semiconductor industry or another equipment support industry What to expect: You'll travel about 20% of the time, working with smart, awesome people like you You'll work on rotation and in shifts so that customers have ongoing support Your job requires the ability to: lift at least 35 lbs. work in a clean room environment wearing coveralls, hood, booties, safety glasses, and gloves sit, stoop, kneel, crouch, twist, reach and stretch to reach equipment when needed, and stand for extended periods of time determine differences in colors You'll need a valid driver's license and passport Your benefits: At Applied Materials, we care about the wellbeing of our people, and we strive to support you in ways that extend beyond your work environment. As an employee, y ou'll qualify for a competitive and comprehensive total rewards and benefits package, from day one. Your benefits package will be customized for your country of residence and may include: top-tier medical, dental and vision plans; disability insurance; life insurance; retirement; paid time off; health and wellness programs; career development and mentoring; sustainability and social responsibility programs; and much more. Additionally, all employees can take advantage of our company-sponsored global programs, including our Employee Assistance Program, Travel Accident/Medical Benefits Abroad, the company's employee stock purchase program and a subscription to wellbeing tools. We value social responsibility, too: Our worldwide "Giving" program encourages employee giving and volunteering globally, while The Applied Materials Foundation provides an employee match of up to US$3,000 per employee per year. Who we are: Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We're the brain (and the brawn) behind every new technology development-whether it's building semiconductor chips for smartphones and computers, or the underpinnings for robotics, AI and even smart TV display screens. With 27,000 employees in 19 countries, we offer an exciting place to grow and learn alongside some of the best people you'll ever meet. We take deep pride in our Culture of Inclusion, and we celebrate the diverse backgrounds, perspectives and experiences that help us build stronger, more resilient teams. As an Equal Opportunity Employer, we actively recruit diverse talent. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status or any other basis prohibited by law. Join us as we innovate to Make Possible a Better Future! Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 25% of the Time Relocation Eligible: Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at , or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. xevrcyc This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Principal Field Service Engineer page is loaded## Principal Field Service Engineerlocations: SAN JOSEtime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: December 31, 2026 (30+ days left to apply)job requisition id: R52749## **At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.**The Field Service Engineer will install, troubleshoot, and maintain Cadence hardware emulation platforms. This person will serve as the hardware technical representative providing pro-active onsite support at end user customer locations both domestic and international. This person's primary responsibility will be supporting the Atlanta data center but other locations as well in the eastern US. Identifies, analyzes and repairs hardware, firmware, network and other issues. Schedules part replacements and maintenance with customers as needed. Relies on experience and judgment to accomplish goals and ensure customer satisfaction.Reports to San Jose Field Service ManagerLocation: San Jose**Responsibilities:*** Primary contact for all hardware related issues* Planning and Installation of new equipment; reconfiguring existing equipment* Troubleshoot/diagnose and repair hardware and other problems, escalate issues when appropriate* Document all work processes as required* Establish a strong supportive relationship with customers* Inventory control* Work with Field Service team and other Cadence groups to improve processes and procedures**Position Requirements:*** BS with a minimum of 4 years of experience OR MS with a minimum of 2 years of experience* Good written and verbal English communication skills* Minimum working knowledge of Linux/Unix* Strong hardware and software troubleshooting skills* Strong documentation skills* Must be able to lift 40 lbs* US drivers license and passport* Willingness to travel domestically and internationally including for short notice emergency service events**Full training will be provided, however any experience in the following areas would be advantageous:*** Debugging and repair in a board/system level environment.* Experience with liquid cooled systems and associated repairs* Experience with Linux Shell Skills (use grep, sed, awk, find, etc)* Experience with server scripting tools (python, perl, bash, sh, tcsh, csh or some combination)* Experience with networking including installation/configuration of routers, switches and firewalls* Experience with troubleshooting network issues## **We're doing work that matters. Help us solve what others can't.****Equal Employment Opportunity Policy:**Cadence is committed to equal employment opportunity throughout all levels of the organization.We welcome your interest in the company and want to make sure our job site is accessible to all. If you experience difficulty using this site or to request a reasonable accommodation, please contact ********************.**Privacy Policy:**Job Applicant If you are a job seeker creating a profile using our careers website, please see the .E-Verify Cadence participates in theE-Verify program in certain U.S. locations as required by law.Cadence plays a critical role in creating the technologies that modern life depends on. We are a global electronic design automation company, providing software, hardware, and intellectual property to design advanced semiconductor chips that enable our customers create revolutionary products and experiences. Thanks to the outstanding caliber of the Cadence team and the empowering culture that we have cultivated for over 25 years, Cadence continues to be recognized by Fortune Magazine as one of the 100 Best Companies to Work For. Our shared passion for solving the world's toughest technical challenges, our dedication to pushing the limits of the industry, and our drive to do meaningful work differentiates the people of Cadence. Cadence is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability, or any other protected class. #J-18808-Ljbffr

A leading electronic design automation company is seeking a Principal Field Service Engineer to install, troubleshoot, and maintain hardware systems. This role is crucial for supporting the Atlanta data center and other locations, requiring excellent problem-solving and communication skills. Candidates should have at least 7 years of experience in a relevant field and be willing to travel. Full training provided, and experience in networking and scripting is advantageous. #J-18808-Ljbffr

A leading electronic design automation company in San Jose seeks a Principal Field Service Engineer to install, troubleshoot, and maintain hardware emulation platforms. The role involves providing technical support at customer sites, primarily in the eastern US. Candidates should have a strong background in hardware troubleshooting, excellent communication skills, and a willingness to travel. Experience with Linux/Unix systems and various debugging tools is preferred. Join a company that values innovation and equal opportunity. #J-18808-Ljbffr

Help Desk Technician Domain Knowledge: Operating Systems/Platforms: Able to install OS onto computers and servers Able to add/remove users CompTIA type skillsets Able to install software using package manager of choice Computer Architecture: Understanding of how computer peripherals connect to the computer Able to connect monitor, keyboard and printer to the computer Basic understanding of different system components like CPU, memory, HDD and these components inter-operate. File Systems: Basic File Systems understanding Format a USB-Dongle and transfer >4GB files using USB-Dongle Storage: Basic storage systems understanding Able to restore off of remote networks Networking: Basic networking understanding Understands IP Addressing Understands MAC address, subnet, DNS and DHCP Able to configure workstations Able to configure static routing on a workstation Project Support Role: Complete initial Contact with Site for Scheduling Contact sites for site discovery Confirm device count per site to be shipped Confirm Schedule dates for migrations. Work with team help desk support technicians' for confirmation of all site information is complete and scheduling of site migrations Follow upon completion of migrations for shipping returns and migration tracking totals. Education: Associate degree or specific certification in related field. Has worked on at least one product in the domain and knows 2-3 platforms with professional experience. 2-5 years of experience is considered equivalent.

🌙 Night Shift Fiber Splicer (Maintenance Window) - Kansas City Location: Kansas City, KS/MO Metro Area | Schedule: NIGHT SHIFT (Minimum 6-12 Months) Pay: $30 - $40 per hour (Based on experience and level) We are seeking highly skilled and experienced Fiber Splicers to support critical maintenance operations on active telecommunications networks across the Kansas City metro area. This role is essential for ensuring network integrity and requires dedicated availability during off-peak, overnight maintenance windows to minimize service disruption. If you are comfortable working independently on live networks during the night and excel at complex splicing, we want to hear from you. The Critical Work (Night Shift Focus): You will be responsible for troubleshooting, testing, and repairing faults on active fiber optic infrastructure, often working solo or with minimal supervision. Troubleshooting & Repair: Diagnose and repair cable plant failures on live, active networks. Utilize OTDR (Optical Time Domain Reflectometer) and end-of-line testing to identify faults, signal loss, and resolve distributed split network issues. Complex Splicing: Execute complex splicing operations (color-for-color and off-color) in difficult enclosures. Perform high-count re-entries (144ct and 288ct), ribbonizing, and butt splicing . Build, populate, and swap fiber cases/enclosures and manage tie point connections. Physical & Field Work: Perform work both aerial and underground, requiring the ability to climb poles/ladders and work in confined spaces. Must be able to work outdoors in all weather conditions and lift/carry up to 50 lbs. Who Should Apply (Level Based): Level II/III Technician: Experience: 2+ years hands-on fiber splicing (aerial/UG). Skill Benchmark: Can complete 144ct loose tube re-entry (ribbon/butt splice) in under 4 hours. Autonomy: Can troubleshoot distributed split networks independently. Certification: OSHA 10 certified. Commitment: Comfortable working alone during night maintenance windows and willing to work nights for 6+ months. Senior Lead: Experience: 5+ years fiber splicing with demonstrated leadership. Skill Benchmark: Can complete 288ct re-entry ribbon butt splice in under 4 hours. Leadership: Can train and oversee other technicians and manage multiple sites/crews during maintenance windows. Communication: Strong customer-facing communication skills. Non-Negotiable Requirements: Schedule: MUST be available for Night Shift work for a minimum of 6-12 months. Technical: Ability to distinguish fiber colors and possess OSHA 10 certification. Logistics: Valid driver's license, reliable transportation, and ability to pass a background check and drug screening. Ready to apply your high-level splicing skills to critical maintenance operations in Kansas City? Apply now!

Regional Travel Required Field Technician Level 1 - Job Description Position involves performing basic, often supervised, installation and maintenance tasks in telecommunications central offices, focusing on the physical aspects like running cables, racking equipment, and initial site preparation. This level requires familiarity with basic tools and equipment, the ability to work under direction, perform continuity testing, maintain clean work areas, and adhere to safety procedures. Responsibilities & Duties Installation and Physical Tasks Physically install, remove, modify telecommunications equipment & infrastructure. Run and dress copper and fiber optic cables, ensuring proper lacing and stitching. Install basic racking and equipment. Testing and Verification Conduct lead verification and continuity testing on cables and connections. Perform basic network cable testing. Tools and Safety Use various hand and power tools. Adhere to and enforce safety policies and OSHA regulations. Work Area Management Maintain a clean and organized work area. Participate in site preparation and restoration, including waste disposal. Collaboration and Documentation Work effectively with engineers, technicians, and customers. Maintain basic on-site job records and administrative tracking. Skills Required for Skill Level 1 Mechanical Aptitude: Ability to use hand & power tools efficiently & safely. Manual Dexterity: Precision in tasks like cable installation and lacing. Basic Knowledge: Understanding of telecom tools, equipment, and physical installation processes. Teamwork: Ability to work effectively as part of a team and follow instructions. Physical Stamina: Capacity to lift objects, stand for extended periods, and work in various environments -on ladders and cable racks. Reliability: Punctuality, dependability, and a strong work ethic. What to Expect This is an entry-level role within a skill-based framework. It often involves physically demanding work and requires adherence to detailed installation standards. Progressing to higher skill levels requires gaining more experience and proficiency in advanced tasks and troubleshooting.

Regional Travel Required Field Technician Level 1 - Job Description Position involves performing basic, often supervised, installation and maintenance tasks in telecommunications central offices, focusing on the physical aspects like running cables, racking equipment, and initial site preparation. This level requires familiarity with basic tools and equipment, the ability to work under direction, perform continuity testing, maintain clean work areas, and adhere to safety procedures. Responsibilities & Duties Installation and Physical Tasks Physically install, remove, modify telecommunications equipment & infrastructure. Run and dress copper and fiber optic cables, ensuring proper lacing and stitching. Install basic racking and equipment. Testing and Verification Conduct lead verification and continuity testing on cables and connections. Perform basic network cable testing. Tools and Safety Use various hand and power tools. Adhere to and enforce safety policies and OSHA regulations. Work Area Management Maintain a clean and organized work area. Participate in site preparation and restoration, including waste disposal. Collaboration and Documentation Work effectively with engineers, technicians, and customers. Maintain basic on-site job records and administrative tracking. Skills Required for Skill Level 1 Mechanical Aptitude: Ability to use hand & power tools efficiently & safely. Manual Dexterity: Precision in tasks like cable installation and lacing. Basic Knowledge: Understanding of telecom tools, equipment, and physical installation processes. Teamwork: Ability to work effectively as part of a team and follow instructions. Physical Stamina: Capacity to lift objects, stand for extended periods, and work in various environments -on ladders and cable racks. Reliability: Punctuality, dependability, and a strong work ethic. What to Expect This is an entry-level role within a skill-based framework. It often involves physically demanding work and requires adherence to detailed installation standards. Progressing to higher skill levels requires gaining more experience and proficiency in advanced tasks and troubleshooting.

" Develop proficiency in primary skills of customer relations, basic electricity, basic electronics, basic telephony, radio principles for LTE and 5G. IDEN, and basic principles of digital transmission, fiber communication, data communication, telephony terminology, industry standards, and on-line network control/maintenance systems. " Serve as a technical reference point for other functions. " Able to follow detailed method of procedures (MOP) and practices to perform routine maintenance on all radio interface equipment. " Perform Service Assurance work on all radio interface network elements. Interpret the alarm conditions on the network to proactively identify and implement repairs and restoration plans to ensure minimal service disruption and impact to customer. " Provide Service Delivery work installing new cell site equipment from channel card elements up to complete new cell site installs. " Develop proficiency with use of relevant wireless tools and test equipment. " Develop proficiency with inventory tools and procedures. " Able to trouble shoot AC and DC power systems including tower light controllers. " Meet expectations with regards to behavioral and administrative facets of the position. " Basic Microwave principals EXPERIENCE and QUALIFICATIONS: " Vocational Skills and procedural knowledge, typically gained through a combination of education and relevant experience totaling up to 2 years post-high school or equivalent. " Ability to multi-task and maintain composure in stressful and demanding work environment. " Ability to exercise flexibility and resourcefulness (with assistance from others) in challenging and/or perplexing situations. " Confirmation of travel requirement - 100% for Technicians but flexible to travel outside of market for weeks at a time if required (e.g. disaster recovery, new product roll-out, etc). " Must be able to work outside of normal business hours (ie: shift work), to include maintenance window and weekends if needed. 24/7 On Call may be required. " Ability to identify all colors associated with telecommunications cable and equipment indicator lights. " Basic computer skills. " A valid driver's license and the ability to drive long distances on and off road. A CDL classification may be required for some vehicles. " Will need to transport equipment, therefore, vehicle with appropriate carrying capacity will be needed. " Ability to lift and carry up to 50 lbs. " Ability to climb ladders and steep staircases. " Ability to work in remote and challenging locations including, but not limited to: rooftops, vaults, and all types of geographic locations. " The dexterity to connect and disconnect various sizes and types of electronic connectors. " Good oral and written communications skills. Personal vehicle required. " Familiarity with field operations specific trouble ticket and network database systems. " Previous experience working wireless networking system. " Travel required.

Regional Travel Required Field Technician Level 1 - Job Description Position involves performing basic, often supervised, installation and maintenance tasks in telecommunications central offices, focusing on the physical aspects like running cables, racking equipment, and initial site preparation. This level requires familiarity with basic tools and equipment, the ability to work under direction, perform continuity testing, maintain clean work areas, and adhere to safety procedures. Responsibilities & Duties- Installation and Physical Tasks: Physically install, remove, and modify telecommunications equipment and infrastructure. Run and dress copper and fiber optic cables, ensuring proper lacing and stitching. Install basic racking and equipment. Testing and Verification: Conduct lead verification and continuity testing on cables and connections. Perform basic network cable testing. Tools and Safety: Use various hand and power tools. Adhere to and enforce safety policies and OSHA regulations. Work Area Management: Maintain a clean and organized work area. Participate in site preparation and restoration, including waste disposal. Collaboration and Documentation: Work effectively with engineers, technicians, and customers. Maintain basic on-site job records and administrative tracking. Skills Required for Skill Level 1 Mechanical Aptitude: Ability to use hand and power tools efficiently and safely. Manual Dexterity: Precision in tasks like cable installation and lacing. Basic Knowledge: Understanding of telecom tools, equipment, and physical installation processes. Teamwork: Ability to work effectively as part of a team and follow instructions. Physical Stamina: Capacity to lift objects, stand for extended periods, and work in various environments -on ladders and cable racks. Reliability: Punctuality, dependability, and a strong work ethic. What to Expect This is an entry-level role within a skill-based framework. It often involves physically demanding work and requires adherence to detailed installation standards. Progressing to higher skill levels requires gaining more experience and proficiency in advanced tasks and troubleshooting.

" Develop proficiency in primary skills of customer relations, basic electricity, basic electronics, basic telephony, radio principles for LTE and 5G. IDEN, and basic principles of digital transmission, fiber communication, data communication, telephony terminology, industry standards, and on-line network control/maintenance systems. " Serve as a technical reference point for other functions. " Able to follow detailed method of procedures (MOP) and practices to perform routine maintenance on all radio interface equipment. " Perform Service Assurance work on all radio interface network elements. Interpret the alarm conditions on the network to proactively identify and implement repairs and restoration plans to ensure minimal service disruption and impact to customer. " Provide Service Delivery work installing new cell site equipment from channel card elements up to complete new cell site installs. " Develop proficiency with use of relevant wireless tools and test equipment. " Develop proficiency with inventory tools and procedures. " Able to trouble shoot AC and DC power systems including tower light controllers. " Meet expectations with regards to behavioral and administrative facets of the position. " Basic Microwave principals EXPERIENCE and QUALIFICATIONS: " Vocational Skills and procedural knowledge, typically gained through a combination of education and relevant experience totaling up to 2 years post-high school or equivalent. " Ability to multi-task and maintain composure in stressful and demanding work environment. " Ability to exercise flexibility and resourcefulness (with assistance from others) in challenging and/or perplexing situations. " Confirmation of travel requirement - 100% for Technicians but flexible to travel outside of market for weeks at a time if required (e.g. disaster recovery, new product roll-out, etc). " Must be able to work outside of normal business hours (ie: shift work), to include maintenance window and weekends if needed. 24/7 On Call may be required. " Ability to identify all colors associated with telecommunications cable and equipment indicator lights. " Basic computer skills. " A valid driver's license and the ability to drive long distances on and off road. A CDL classification may be required for some vehicles. " Will need to transport equipment, therefore, vehicle with appropriate carrying capacity will be needed. " Ability to lift and carry up to 50 lbs. " Ability to climb ladders and steep staircases. " Ability to work in remote and challenging locations including, but not limited to: rooftops, vaults, and all types of geographic locations. " The dexterity to connect and disconnect various sizes and types of electronic connectors. " Good oral and written communications skills. Personal vehicle required. " Familiarity with field operations specific trouble ticket and network database systems. " Previous experience working wireless networking system. " Travel required.

Regional Travel Required Field Technician Level 1 - Job Description Position involves performing basic, often supervised, installation and maintenance tasks in telecommunications central offices, focusing on the physical aspects like running cables, racking equipment, and initial site preparation. This level requires familiarity with basic tools and equipment, the ability to work under direction, perform continuity testing, maintain clean work areas, and adhere to safety procedures. Responsibilities & Duties Installation and Physical Tasks Physically install, remove, modify telecommunications equipment & infrastructure. Run and dress copper and fiber optic cables, ensuring proper lacing and stitching. Install basic racking and equipment. Testing and Verification Conduct lead verification and continuity testing on cables and connections. Perform basic network cable testing. Tools and Safety Use various hand and power tools. Adhere to and enforce safety policies and OSHA regulations. Work Area Management Maintain a clean and organized work area. Participate in site preparation and restoration, including waste disposal. Collaboration and Documentation Work effectively with engineers, technicians, and customers. Maintain basic on-site job records and administrative tracking. Skills Required for Skill Level 1 Mechanical Aptitude: Ability to use hand & power tools efficiently & safely. Manual Dexterity: Precision in tasks like cable installation and lacing. Basic Knowledge: Understanding of telecom tools, equipment, and physical installation processes. Teamwork: Ability to work effectively as part of a team and follow instructions. Physical Stamina: Capacity to lift objects, stand for extended periods, and work in various environments -on ladders and cable racks. Reliability: Punctuality, dependability, and a strong work ethic. What to Expect This is an entry-level role within a skill-based framework. It often involves physically demanding work and requires adherence to detailed installation standards. Progressing to higher skill levels requires gaining more experience and proficiency in advanced tasks and troubleshooting.

This position will report to the Service Manager. The responsibilities of the Service Technician are to service, maintain, troubleshoot, and repair heating, ventilation, air conditioning, refrigeration systems and equipment. Diagnosing malfunctions and determining repair needs, inspecting, and performing tests on systems and equipment for defective parts and to assure proper functioning. Essential Job Function Customer Service Always present a professional positive and helpful attitude when interacting with customers and co-workers. Exhibit an understanding of Human Relations and functions as a “team player”. This position has frequent contact with customers, requiring reasonable tact and strong verbal/written communication skills. Observe additional maintenance needs requiring attention and report to the appropriate people. Basic Functions/Requirements Read and write English. Write legibly. Read a tape measure, perform basic math skills: (Add, Subtract, Fractions, Calculate sales tax) Must have valid Michigan drivers' licenses, good driving record (our insurance must accept you) Paperwork filled out properly daily, including electronic documentation, if applicable. Follow verbal and written instructions. Follow all safety rules. Be able to wear all P.P.E's when applicable (steel toe boots, gloves, safety glasses, hard hat, etc.) Lift, climb, bend, and kneel to complete assigned tasks. Tolerate working at heights off a ladder, scaffold, and aerial lifts. Perform heavy physical labor during adverse weather conditions. Work in confined spaces, exposed to fumes, chemicals, grease, acids, oil and in the vicinity of noise and vibration with proper P.P.E's. Maintain cooperative and effective working relationship with others. Be able to take “on call” in the regular rotation. Be available to work any time of the day to take care of your customer. (Before 8:00 am and after 5:00 pm during the week, any time weekends, and holidays) 4 hours safety training required annually. Must have refrigerant transition and recovery certification card. Continuing education is expected. Education/Experience High school diploma or GED preferred. 10+ Years' experience preferred. Work Coordination and Paperwork Coordinate start and stop time with Service Dispatcher for each call. Organize all work detail (work performed, service recommendations, etc.) and complete an accurate work ticket, paper or electronic, for billing and payroll purposes. Submit all paperwork to the office each Monday before 10:00 AM or at end of each month is required. Obtain record on work ticket and communicate to vendor an appropriate purchase order number when purchasing job-related parts and supplies. Physical Requirements Climbing (ladders, stairs, etc.) while carrying tools and parts Lift 50 lbs. frequently, 100 lbs. occasionally, and 100+ lbs. with assistance Bending or stooping Extended periods of walking Regular exposure to weather conditions Operating a motor vehicle Owning and operating power or hand tools Exposure to potentially harmful chemicals or materials with proper P.P.D's Non-Essential duties and responsibilities Performs other duties as assigned by Management.

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Banking Service Technician to join our amazing culture. In this role, you will troubleshoot, repair, and perform preventive maintenance on banking equipment including alarm systems, CCTV's, pneumatic drive-ups, ATMs, vaults, safe deposit boxes, etc. Must have good verbal, written, and interpersonal communication skills. As a Banking Service Technician, you are a part of a dynamic team that allows you to grow as Convergint grows. For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers. Who You Are You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Banking Service Technician. Who We Are With 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide. What you'll do with “Our Training and Your Experience” Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers. The Banking Specialist is expected to be skilled in at least one of the three areas of specialization: locksmiths, drive up and electronic. Installs equipment and services/supports existing customers by responding to service calls. Drive up Specialists install, repair, rebuild, and service remote drive up systems, audio and video equipment. Locksmiths handle a variety of locking mechanisms from basic drawer locks to more complex locking devices such as vaults, secure keyways, and other systems unique to the banking industry. Electronics Specialists provide support for a variety of electrical and electronics projects. Installs, programs, tests, repairs, and services a variety of non-routine systems and equipment for drive up, locksmith and electronic projects. Systems include but are not limited to all manufacturers drive up equipment (including remote drive up), deal drawers, audio and video equipment related to drive up banking. Repairs or replaces damaged components of remote units. Troubleshoots, repairs, and replaces all components of remote, audio and video equipment. May install, configure, and support a variety of network systems and equipment for assigned projects. Performs preventative maintenance as needed. Acts as a mentor to less experienced staff by using technical knowledge, skills and experience. Handles moderately complex installations for the remote units such as alert systems. Installs new units with final connections, testing and training. Responds to moderately complex customer service calls, scheduled maintenance calls, and emergency and after-hours service calls on a timely basis. Work assignments are varied, and of moderate scope and complexity and may require originality and ingenuity in some situations. Identifies potential project challenges, communicates to appropriate parties and assists in the development and implementation of strategies to minimize deviations from estimated costs and project deadlines. Inspects completed work for conformance with specifications, requirements, and compliance with applicable with manufacturers specifications. Refers only the most complex issues to higher levels. Estimates cost, time, and materials for replacement equipment. Cleans, maintains, adjusts, calibrates, and services equipment used in the performance of duties. Executes all work in accordance with State and local regulations, general best practices as well as company health and safety policies and procedures. Uses strong troubleshooting skills to isolate and fix problems in malfunctioning equipment or software systems. Acts as “our customer's best service provider” at all times thereby ensuring Convergint is the customer's first choice for service. Communicates with and works with the other team members consistently to improve overall operations of the Convergint Center, and company. May advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements. Keeps up to date and informed on all company policies. Presents a professional image of Convergint at all times in appearance and behavior. Performs other duties and responsibilities as requested or required. What You'll Need Working knowledge of drive up, locking and electronic systems specific to banking industry. Basic knowledge of Digital Video Recorders (DVR's) and Network Video Recorders (NVR's) connected to the remote system. Solid knowledge of mechanical and electrical systems. Customer Focus - Maintaining awareness of and seeking to meet of the needs and wants of the customer. Strong communication skills both oral and written. Adaptability - Responds effectively to changes in situation or information. Company Benefits Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits: 10 Company Holidays and Paid Time Off starting at 13 days annually Fun & Laughter Day Off Medical, Dental & Vision Plan Life insurance & Disability Plan Wellness Program 401K Matching Plan Colleague Assistance Program Tuition reimbursement Competitive salary and compensation plan Vehicle reimbursement plan or company vehicle Corporate Social Responsibility Day Cell phone reimbursement (if applicable) Paid parental leave Requirements: Education: High School/GED or equivalent experience Required Experience: 1+ year of locksmithing experience Preferred Experience: (but not required): Technical diploma and/or equivalent trade experience (e.g. Electrician) 1 year of previous banking specialist experience within a commercial, industrial, or facilities operation setting. Experience in 1 or more of the following industries: electronic, fire alarm & life safety, and/or building automation Convergint is an Equal Opportunity Employer. Visit our Convergint careers site to learn more about the company and the exciting opportunities available. The expected compensation range for this position is between $25/hr to $32/hr, depending on experience. Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant.