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Convergys Company Logo

Working At Convergys

Zippia Score 4.3

Review Submitted!

Convergys

Convergys Jobs

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Convergys Overview

Industry

Professional Services

Organization Type

Public

Employees

> 10,000

Headquarters

Cincinnati, OH

Website

convergys.com

Website

convergys.com



Founded in

1998

Revenue

> $1B

Key People

Marjorie Connelly (COO),
Andrea Ayers (CEO),
Andre Valentine (CFO),
Claudia Cline (Exec VP, General Counsel)

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About Convergys

Convergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Customer management products include agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government markets. Information management provides convergent billing and business support system (BSS) products and services including revenue management, product and order management, and customer care management to telecom, utilities, and cable/satellite/broadband service providers. They have approximately 130,000 employees across 33 countries.

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Convergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Customer management products include agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government markets. Information management provides convergent billing and business support system (BSS) products and services including revenue management, product and order management, and customer care management to telecom, utilities, and cable/satellite/broadband service providers. They have approximately 130,000 employees across 33 countries.

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What Is

Convergys's Mission Statement

?
To set the standard in our industry through unparalleled care for our clients, customers, and people.

Is This Your Company?

Do You Work At Convergys?

What is it like to work at Convergys

3.0

August 4, 2018 on Zippia

What Do You Like About Working There?

The benefits, how you can earn pto, and multiple projects you can work on. .. Show More

What DON'T You Like About Working There?

Doesn't really value their employees. You don't always get paid a fair amount for all the work you do. Once you reach management level, its very hard to earn any extra money. Raises are low if you do get one. No matter how good you are at your job you are replaceable, even if its with someone who isn't the same level as you. .. Show More

What Are Your Favorite Benefits/Perks?

The accrual of PTO.. Show More

Convergys Employees

  • -
    Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

Do you work at Convergys?

Anonymously rate Convergys as an employer

Gender

Female

62.9%

Male

34.7%

Unknown

2.4%
Ethnicity

White

60.1%

Hispanic or Latino

18.7%

Black or African American

10.9%

Asian

6.9%

Unknown

3.5%
Languages Spoken

Spanish

74.5%

French

7.5%

Portuguese

2.6%

German

2.2%

Japanese

2.1%

Filipino

1.6%

Carrier

1.3%

Arabic

1.3%

Tagalog

1.2%

Italian

1.0%

Russian

1.0%

Hindi

0.8%

Mandarin

0.7%

Swedish

0.4%

Hmong

0.4%

Polish

0.4%

Vietnamese

0.3%

Samoan

0.3%

Thai

0.3%

Chinese

0.3%

Do you work at Convergys?

Anonymously rate Convergys as an employer

Convergys Careers

Average Length of Employment
TTEC 2.4 years
West 1.8 years

Convergys

1.7 years
Sutherland 1.6 years
Sykes Enterprises 1.5 years
Top Employers Before Convergys
Walmart 24.2%
McDonald's 14.6%
AT&T 5.1%
US Army 4.5%
Wendy's 4.1%
Target 4.0%
Subway 3.6%
Taco Bell 3.5%
Walgreens 3.1%
Macy's 2.9%
Pizza Hut 2.8%
Alorica 2.7%
JCPenney 2.4%
Best Buy 2.3%
U.S. Navy 2.3%
Top Employers After Convergys
Walmart 17.0%
AT&T 7.5%
Xerox 6.8%
T-Mobile 6.3%
Comcast 5.0%
Verizon 4.3%
Amazon 4.2%
McDonald's 4.1%
Sprint 4.1%
Alorica 3.9%
Target 3.3%
Macy's 2.5%
Walgreens 2.5%

Convergys Employees Education

Schools

University of Phoenix

18.0%

Valdosta State University

6.2%

Central Piedmont Community College

5.8%

Florida State College at Jacksonville

5.6%

Idaho State University

5.4%

South Texas College

5.1%

Salt Lake Community College

4.9%

Utah State University

4.8%

Saint Louis Community College

4.4%

Weber State University

4.3%

South Plains College

4.2%

University of Missouri - Saint Louis

3.8%

Austin Peay State University

3.7%

Valencia College

3.6%

Northern Kentucky University

3.6%

Ashford University

3.5%

Pima Community College

3.4%

Baton Rouge Community College

3.2%

Utah Valley University

3.2%

New Mexico State University

3.1%
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Majors

Business

25.6%

Criminal Justice

7.0%

Psychology

6.6%

Health Care Administration

6.5%

Medical Assisting Services

6.2%

Nursing

5.8%

Computer Science

5.2%

Accounting

5.2%

General Studies

5.1%

Information Technology

3.6%

Communication

3.5%

Computer Information Systems

2.9%

Education

2.7%

Management

2.5%

Cosmetology

2.3%

Human Resources Management

2.1%

Marketing

1.9%

English

1.9%

Pharmacy

1.9%

Liberal Arts

1.8%
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Degrees

Other

38.1%

Bachelors

28.3%

Associate

17.4%

Masters

7.0%

Certificate

5.1%

Diploma

3.1%

License

0.6%

Doctorate

0.3%
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How Would You Rate Working At Convergys?

Are you working at Convergys? Help us rate Convergys as an employer.

Convergys Employee Political Affiliation

Democratic Party

57.9%

Republican Party

42.1%

Employee Political Donations

Name Job Title Party Donation
Jeff FoxChief Executive Officer $25,400Republican Party
Claudia ClineAttorney $15,000Democratic Party
Marjorie ConnellyChief Operating Officer $13,500Democratic Party
Pernell CoxEngagement Lead $8,577Democratic Party
Jane GarveyMarketing Executive $5,100Republican Party
Andrea AyersChief Executive Officer $4,758Democratic Party
Krista BoyleVice President Of Communication $3,650Republican Party
Robert BealsSales $2,500Democratic Party
David CohenSoftware Engineer $2,400Democratic Party
David DoughertyManager $2,400Republican Party
James ORRChief Executive Officer $2,400Republican Party
JOE BymachowSales $2,000Republican Party
Lloyd WirshbaChief Nursing Officer $1,000Democratic Party
Gregory WestSystems Analyst $1,000Democratic Party
Veronica PerezProgram Manager $1,000Democratic Party
Thomas NeadBusiness Development Director $1,000Republican Party
James SherfeyBusiness Management Professor $910Democratic Party
Helena BrooksManagement $850Democratic Party
Fred FagoSystems Analyst $825Democratic Party
Steve WattsDirector $750Republican Party
Kent NeilsonTechnical Support Professional $653Democratic Party
Denise McCutchen GraceExecutive $600Democratic Party
Greyson SmithSoftware Analyst $510Democratic Party
Judith ShankleProject Manager $500Democratic Party
Bogdan BlaszczakProduct Manager $500Republican Party
John SrofeAccount Manager $500Republican Party
Edgar LoydCommunications Director $500Republican Party
Benjamin HartDirector Of Sales $500Democratic Party
Kent NortheyManager $500Republican Party
Scott DegerbergSales $500Republican Party
Angela BrymerCustomer Care Representative $400Republican Party
Bryan PlaggeManagement $374Democratic Party
JON NelsonReporting Manager $270Democratic Party
Robin ProbascoReceptionist $250Republican Party
Bryan BlackDirector $250Democratic Party
Jay CarvajalFinance Manager $250Democratic Party
Michael WoodenSenior Vice President, Sales $250Republican Party
Curtis ChampionSenior Director Of Marketing $250Democratic Party
Kevin YorkDirector Of Information $250Democratic Party
Mike WoodenExecutive $250Republican Party
John FrekerExecutive Vice President $250Republican Party
Mark MacHugaProject Manager $250Republican Party
Brunetti PatriciaSales $250Democratic Party
Brian BurressConsultant $250Republican Party
Janet DavisCustomer Care Representative $215Republican Party
Leslie MittsCashier $190Democratic Party
Karen WilliamsProject Manager $186Democratic Party
Christopher LangerCustomer Agent $159Republican Party
Michael BroylesSales $150Republican Party
Scott CromarInformation Technology Manager $102Democratic Party
Paul SolomomAccount Manager $100Democratic Party
Andrew FarwigAttorney $94Democratic Party
Ray ChristensenManager $85Republican Party
Joy BrownField Technical Representative $79Democratic Party
Jeremiah HernandezCustomer Service Representative $70Democratic Party
Carolyn GamermanService Agent $20Democratic Party
Mark RosenEmergency Medical Dispatcher $5Democratic Party
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Convergys Salaries

  • -
    Salary Score
We calculated the salary score by comparing the salaries of specific positions within a given company against other similar positions at other similar companies.
Vice President & General ManagerCincinnati, OH $167,690
Senior Network ConsultantDallas, TX $131,331
Senior ProgrammerDallas, TX $124,946
Technical ConsultantPleasanton, CA $123,282
Operations DirectorLenexa, KS $120,952
Senior Programmer AnalystDallas, TX $117,936
Senior Programmer AnalystDallas, TX $115,794
Senior Programmer AnalystDallas, TX $115,794
Network ConsultantDallas, TX $114,005
Technical Solutions ConsultantTaylorsville, UT $113,299
Senior AnalystMA $111,309
Technical Solutions ConsultantLake Mary, FL $110,000
Technical Solutions ConsultantJacksonville, FL $110,000
Computer Software EngineerAtlanta, GA $109,990
Computer Systems AnalystChandler, AZ $109,897
Technical ConsultantRedwood City, CA $109,616
Technical ConsultantAtlanta, GA $108,704
Senior Systems AnalystCincinnati, OH $107,000
Operation System EngineerCincinnati, OH $106,954
Technical Solutions ConsultantJacksonville, FL $106,766
Technical ConsultantAtlanta, GA $106,018
Software EngineerRedwood City, CA $105,800
Technical Solutions EngineerJacksonville, FL $105,718
Senior Programmer AnalystDallas, TX $105,000
Technical Solutions ConsultantTaylorsville, UT $104,250
Senior Programmer AnalystDallas, TX $104,000
Senior Programmer AnalystDallas, TX $104,000
Computer Systems AnalystChandler, AZ $103,897
Professional Services ConsultantChandler, AZ $103,584
Senior Systems AnalystLake Mary, FL $102,898
Manager, Systems And TechnologySavannah, GA $101,462
Senior Systems AnalystCincinnati, OH $99,445
Computer Systems AnalystAlpharetta, GA $98,779
Senior Systems AnalystDallas, TX $98,648
Data ConsultantAtlanta, GA $98,322
Manager Applications DevelopmentCincinnati, OH $97,920
Technical Solutions ConsultantJacksonville, FL $97,864
Computer Software EngineerLake Mary, FL $97,406
Technical ConsultantLake Mary, FL $97,406
Application Software DeveloperLake Mary, FL $97,406
Application Software DeveloperCincinnati, OH $96,824
Information Systems ManagerAustin, TX $96,200
Information Systems ManagerAustin, TX $96,200
Application Software DeveloperJacksonville, FL $95,472
Senior ConsultantJacksonville, FL $95,000
Senior Systems AnalystAlpharetta, GA $94,300
Senior Systems AnalystAtlanta, GA $94,200
Senior Database AdministratorCincinnati, OH $94,193
Senior Systems AnalystJacksonville, FL $94,000
Senior Systems AnalystCincinnati, OH $93,163
Computer Systems AnalystCincinnati, OH $93,163
Computer Systems AnalystCincinnati, OH $93,163
Technical ConsultantJacksonville, FL $93,038
Senior, Computer System AnalystLake Mary, FL $91,022
Senior AnalystWest New York, NJ $90,900
Technical ConsultantJacksonville, FL $90,896
Application Software DeveloperJacksonville, FL $90,896
Technical ConsultantJacksonville, FL $90,896
Computer Software EngineerCincinnati, OH $90,376
Senior Systems AnalystDallas, TX $89,846
Senior Systems AnalystDallas, TX $89,846
Senior Systems AnalystTamarac, FL $89,232
Senior Database AnalystCincinnati, OH $88,890
Senior AnalystLake Mary, FL $87,152
Senior AnalystKY $86,528
Senior AnalystLake Mary, FL $86,528
Senior Systems AnalystTaylorsville, UT $86,154
Senior Operations AnalystJacksonville, FL $85,738
Senior Systems AnalystDallas, TX $85,571
Senior Systems AnalystJacksonville, FL $85,093
Senior Systems AnalystJacksonville, FL $85,093
Senior Database AnalystCincinnati, OH $84,760
Senior Database AnalystCincinnati, OH $84,573
StatisticianCincinnati, OH $84,300
Technical ConsultantJacksonville, FL $84,100
Senior Database AnalystCincinnati, OH $81,078
Senior Systems AnalystCincinnati, OH $80,538
Senior Operations AnalystCincinnati, OH $80,538
Senior AnalystReston, VA $80,300
Senior AnalystReston, VA $80,300
Technical ConsultantJacksonville, FL $80,059
Computer Software EngineerJacksonville, FL $79,477
Computer Software EngineerJacksonville, FL $79,477
Computer Software EngineerJacksonville, FL $79,477
Computer Software EngineerJacksonville, FL $79,477
Computer Software EngineerJacksonville, FL $79,477
Computer Software EngineerJacksonville, FL $79,477
AnalystReston, VA $79,477
Computer Software EngineerJacksonville, FL $79,477
Senior AnalystColumbia, MO $79,144
Business AnalystCincinnati, OH $77,000
Senior AnalystCedar Park, TX $76,000
StatisticianCincinnati, OH $75,500
Senior AnalystLake Mary, FL $74,100
Information Systems ManagerJacksonville, FL $74,048
Information Systems ManagerJacksonville, FL $74,048
Information Systems ManagerJacksonville, FL $74,048
Information Systems ManagerJacksonville, FL $74,048
Information Systems ManagerJacksonville, FL $74,048
Information Systems ManagerJacksonville, FL $74,048
Information Systems ManagerJacksonville, FL $74,048
Information Systems ManagerJacksonville, FL $74,048
Information Systems ManagerJacksonville, FL $74,048
Information Systems ManagerJacksonville, FL $74,048
Information Systems ManagerJacksonville, FL $74,048
Information Systems ManagerJacksonville, FL $74,048
Information Systems ManagerJacksonville, FL $74,048
Information Systems ManagerJacksonville, FL $74,048
Senior AnalystCincinnati, OH $73,500
Senior Operations AnalystCincinnati, OH $73,500
Senior AnalystLake Mary, FL $72,738
Senior AnalystLake Mary, FL $72,738
Technical ConsultantJacksonville, FL $69,500
Database ConsultantJacksonville, FL $69,500
Client Support AnalystAtlanta, GA $69,472
Information Systems ManagerJacksonville, FL $68,827
Senior Systems AnalystJacksonville, FL $68,744
Senior Test AnalystJacksonville, FL $68,744
Operations AnalystJacksonville, FL $67,954
Senior AnalystCedar Park, TX $63,573

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Convergys Employment Videos

Life at Convergys in Chilliwack

Convergys Awards

Awards From Zippia
  • Convergys Zippia Award
  • Convergys Zippia Award

Convergys Stock Performance

  • -
    Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Revenue

> $1B

Net Income

$ 169 million [1] (2015)

Market Cap

$2,400,000,000

Total Equity

$ 1.276 billion [1] (2015)

Total Assets

$ 2.358 billion [1] (2015)

How Would You Rate The Company Culture Of Convergys?

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Convergys Competitors

Competitors Jobs

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Frequently Asked Questions about Convergys

When was Convergys founded?

Convergys was founded in 1998.

How many Employees does Convergys have?

Convergys has more than 10,000 employees.

How much money does Convergys make?

Convergys generates more than $1 billion in revenue.

What industry is Convergys in?

Convergys is in the professional services industry.

What is Convergys's mission?

Convergys's mission statement is "To set the standard in our industry through unparalleled care for our clients, customers, and people."

What type of company is Convergys?

Convergys is a public company.

Who are Convergys's competitors?

Convergys competitors include TTEC, West, Sykes Enterprises, Sutherland.

Who works at Convergys?

Marjorie Connelly (COO),
Andrea Ayers (CEO),
Andre Valentine (CFO),
Claudia Cline (Exec VP, General Counsel)

Show More

You can find out what it is like to work at Convergys, also known as CONVERGYS INC, Convergys, Convergys Corp., Convergys Corporation and Convergys Inc.

Zippia gives an in-depth look into the details of Convergys, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Convergys. The employee data is based on information from people who have self-reported their past or current employments at Convergys. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of Convergys and its employees or that of Zippia.