Conversica CEO and leadership

I'm leading a newly formed practice at CSC focused on Digital Applications. My line of business is over $1B in commercial business, including both consulting and delivery organizations, and is focused on serving Fortune 1000 companies in the United States, Canada, Mexico, Peru, Chile, Argentina, and Brazil. To stay ahead, enterprises need agile, dynamic, iterative, continuously evolving, ecosystem-based application environments. In the digital economy, businesses will live or die based on how they handle complex application strategies, including the use of data and analytics, cloud, cyber, and mobility to expand packaged applications.

Mark Jancola is currently Vice President and General Manager, TBM Products and Engineering at Apptio Inc, the innovative leader in the Technology Business Management space. In this role, Jancola is responsible for defining and delivering on the product strategy to power the flagship business of the company. From late 2009 through 2012, Jancola built the team, product offerings, and technical operations necessary to go from initial startup to one of the fastest growing, successful enterprise software companies in history.

Previously, Jancola was VP of Engineering at HP Software, overseeing worldwide R&D activities in the Business Service Automation division (700+ engineers). This division encompassed datacenter and desktop client automation products spanning legacy HP solutions and the Opsware line of products (HP acquired Opsware for $1.6B in mid-2007).

Previously, Jancola was VP of Advanced Products and Technology at MidStream Technologies, Inc. The company provided highly specialized multi-gigabit video delivery servers and architectures for the transmission of on-demand rich media through cable and telco networks. Jancola led Product, Technology and Engineering activities.

Jancola began his career at Active Voice Corporation, where he held multiple positions over a ten year period. Active Voice was the world’s leader in delivering products that capitalized on the convergence of voice and data networks including messaging, call control, and VoIP solutions. Active Voice was acquired by Cisco Systems where Jancola served as Director of Engineering for the Enterprise Communications Software BU within Cisco’s Voice Technology Group.

Jancola holds an MBA and BSEE from the University of Washington. He is a regular guest lecturer UW and speaker at industry / technical conferences.

Specialties: Executive R&D leadership, SaaS / DevOps, product strategy and management, technical and datacenter operations, software engineering, and quality assurance