We calculated that 28% of Cook/Servers are proficient in Customer Service, Kitchen Equipment, and Customer Orders. They’re also known for soft skills such as Communication skills, Customer-service skills, and Physical strength.
We break down the percentage of Cook/Servers that have these skills listed on their resume here:
- Customer Service, 28%
Maintained high standards of customer service during high-volume, fast-paced operations, communicated clearly and positively with coworkers and management.
- Kitchen Equipment, 18%
Operated kitchen equipment, handled ingredients, organized inventory, and performed general housekeeping duties.
- Customer Orders, 6%
Greeted customers Gather customer orders Prepare customer orders Operate cash register and give correct change Clean restaurant equipment
- Positive Attitude, 5%
Provided prompt food orders and giving detailed menu information while maintain a positive attitude and desire to completely satisfy each customer.
- Safety Standards, 4%
Operated cash register/Greeted customers/Prepared kitchen/Maintained clean work station/Maintained sanitation, health and safety standards in work areas/Read food order slips
- Food Preparation, 4%
Provide customer service in food preparation and safety while interesting customers in additional items to increase sales.
"Customer Service," "Kitchen Equipment," and "Customer Orders" aren't the only skills we found Cook/Servers list on their resumes. In fact, there's a whole list of Cook/Server responsibilities that we found, including: The most important skills for a Cook/Server to have in this position are Communication skills. In this excerpt that we gathered from a Cook/Server resume, you'll understand why: "Food and beverage serving and related workers must listen carefully to their customers’ orders and relay them correctly to the kitchen staff so that the orders are prepared to the customers’ request." According to resumes we found, Communication skills can be used by a Cook/Server in order to "Take food and drink orders and receive payment from customers Accomplishmentshappy customers, received raisesSkills Usedcommunicationculinary artsspeedy preparation as well as accuracyself-control" Another commonly found skill for being able to perform Cook/Server duties is the following: Customer-service skills. According to a Cook/Server resume, "Food service establishments rely on good food and customer service to keep customers and succeed in a competitive industry." Check out this example of how Cook/Servers use Customer-service skills: "Performed order entry, reserved goods for customer orders, processed credits and debits, and maintained reports. " Another skill that is quite popular among Cook/Servers is Physical strength. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a Cook/Server resume: "Food and beverage serving and related workers need to be able to lift and carry stock and equipment that can weigh up to 50 pounds." This example from a resume shows how this skill is used: "Strengthened communication skills and enhanced aptitude to multitask. " A Cook/Server responsibilities sometimes require "Physical stamina." The responsibilities that rely on this skills are shown by this resume excerpt: "Food and beverage serving and related workers spend most of their work time standing, carrying heavy trays, cleaning work areas, and attending to customers’ needs." This resume example shows how this skill is used by Cook/Servers: "Help with physical and food safety obits. "
See the full list of Cook/Server skills.
After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming a Cook/Server. We found that 15.0% of Cook/Servers have graduated with a bachelor's degree and 0.8% of people in this position have earned their master's degrees. While some Cook/Servers have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every two Cook/Servers were not college graduates.
The Cook/Servers who went onto college to earn a more in-depth education generally studied Business and General Studies, while a small population of Cook/Servers studied Criminal Justice and Culinary Arts.
Once you've obtained the level of education you're comfortable with, you might start applying to companies to become a Cook/Server. We've found that most Cook/Server resumes include experience from Sodexo Operations, Monarch Healthcare A Medical Group, and Marriott International. Of recent, Sodexo Operations had 62 positions open for Cook/Servers. Meanwhile, there are 30 job openings at Monarch Healthcare A Medical Group and 25 at Marriott International.
If you're interested in companies where Cook/Servers make the most money, you'll want to apply for positions at MedStar Health, University Of Minnesota Physicians, and Whole Foods Market. We found that at MedStar Health, the average Cook/Server salary is $30,143. Whereas at University Of Minnesota Physicians, Cook/Servers earn roughly $29,416. And at Whole Foods Market, they make an average salary of $28,985.
View more details on Cook/Server salaries across the United States.
If you earned a degree from the top 100 educational institutions in the United States, you might want to take a look at McDonald's, Wendy's, and Chipotle Mexican Grill. These three companies have hired a significant number of Cook/Servers from these institutions.