Cooper's Hawk Winery and Restaurants jobs in Chandler, AZ

Pay: $21.50 per hour At Great Wolf, the Lead Line Cook works in a fast paced, exciting environment to deliver on our commitment to high quality hospitality. The Lead Line Cook manages the operations of the kitchen in the absence of the Sous Chef, oversees preparation of food and inventory levels of the kitchen, and assists with training employees. Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: •Medical, Dental, and Vision insurance •Health savings account •Telehealth resources •Life insurance •401K with employer match •Paid vacation time off •Paid parental leave Essential Duties & Responsibilities Report to the Sous Chef to help prepare and present all foods in the restaurants and banquets. Maintain and follow all department operating procedures; ensure completion of daily temperature logs, daily cleaning logs, line check sheets and food waste sheets. Oversees the activities of the kitchen staff and monitors food production and presentation. Resolves operational issues. Manages the successful completion of daily prep, restocking of workstations, meal breaks, and end of shift cleaning duties, while maintaining a consistently positive operational flow. Maintain working rapport with all hotel staff for efficient operation and service to guests. Assist all restaurants (including quick service) during peak business levels. The lead line cook can be re-deployed as needed to support the operation. Prepare all food items per recipe guidelines, tasting and adjusting for flavor with assistance of chef. Monitor supply levels of food, paper goods and small wares. Oversee replenishment as necessary. Assist with audit of food storeroom items and storage to maintain consistent quality products using FIFO (first in, first out) and ensure adherence to all health code requirements. Keeps supplies and food ready by inventorying stock; supports in stocking food & supply inventory; requisitioning supplies and foodstuffs; verifying receipt; storing; informs chef of any shortages in a timely manner. Maintain safe, secure and healthy work environment by cleaning work areas, food storage areas, equipment and utensils; segregating and removing garbage; steam-cleaning or hosing garbage containers; following sanitation standards and procedures; complying with legal regulations. Maintain and follow all Ecosure or similar food safety and sanitation program standards. Direct Dishwashers to maintain appropriate levels of dishes and utensils; ensure that all dishware used in cooking is always clean and sanitary. Maintains correct cleaning schedules on all equipment; keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs. Assist and support the operation at the request of the Sous Chef, Executive Chef or other property leadership. Prepare schedules for approval by the Executive Chef. Prepare and communicate closing reports and shift information to the F&B operations team; at the end of the shift check out with Sous Chef / Executive Chef. Basic Qualifications & Skills High School degree or equivalent. Three years of cook experience in a similar environment. Comprehensive knowledge of food preparation and demonstrated ability to understand sanitation related issues and precautions necessary to ensure a clean food preparation environment. Possess the ability to work with Point of Sale system and Kitchen Display System. Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed. Must be able to obtain local or state food handling permits and serv safe food handling certification as required. Successful completion of criminal background check and drug screen. Desired Qualifications & Traits Culinary education degree preferred. One year of experience in lead line cook, supervisor or leadership role Previous kitchen experience in hotel/resort industry. Understanding of sanitation-related issues and knowledge of precautions necessary to ensure a clean food preparation environment. Proven teamwork. Projects professional image that inspires trust and confidence. Enthusiastic and positive energy. Physical Requirements Able to lift up to 40 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Able to work in hot/cold environments Able to work around continuous moderate noise levels Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: Pay Rate: $#undefined#undefined#undefined /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Pay: $16.25 per hour At Great Wolf, the Retail Attendant provides customers with lasting memories by assisting in the sale of memorabilia and other products. The Attendant guides customers while maintaining the cash register, ringing sales, processing returns, and closing out the register. Hiring immediately with full-time, part-time, and flexible scheduling Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Essential Duties & Responsibilities Communicates with guests to assist in purchasing decisions Provides outstanding customer service and engage in suggestive selling Ensures the daily operation of the retail outlet adheres to operating procedure guidelines Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting Ensures retail outlet adheres to the highest standards of cleanliness, presentation, and service Assists in other retail outlets as needed Basic Qualifications & Skills Some High School education or equivalent Flexibility regarding scheduling based on business demands Experience utilizing basic math skills with ability to add, subtract multiply and divide Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures Successful completion of a criminal background and drug screen. Desired Qualifications & Traits Previous experience demonstrating strong customer service Ability to multi-task and prioritize a variety of tasks with minimal direction Previous experience with cash transactions and Point of Sale systems Proven teamwork skills Enthusiastic and energetic Physical Requirements Ability to lift up to 30 lbs. Able to sit and/or stand for long periods of time Able to bend, stretch, and twist Estimated Salary Range: - $16.25 per hour annual base salary An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Pay: $22 per hour A Security Supervisor is responsible assisting the Security Manager with day-to-day operations of the security department, performing supervisory duties, training of new security pack members, as well as protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property. Maintain a safe and secure environment for guests, visitors, and pack members Security Supervisor Duties: Assist Security Manager with daily paperwork review and follow up. Examples = DAR's, timecard review, incident reports from previous day. Complete inspections of security equipment for operational status, report or repair equipment not meeting operational standards. Foot patrol of the interior and perimeter of the lodge to observe and identify potential security and safety risks or undesirable conditions. Evaluate situations and make logical decisions on how to proceed and direct work. Maintain order in the lodge, dealing with the welfare of guests, assisting with door lock problems, coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner. Handle undesired conduct, violations of lodge policy and civil laws as warranted for the security and safety of lodge guests, pack members, patrons and property. Observe monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the manager on duty; report any alarms similarly. Complete daily reports and incident reports. Administer CPR and First Aid as needed Supervise shift operations and all investigations conducted on shift, follow up on all investigations until complete Promote a positive lodge guest experience Perform all supportive functions of a Security Officer Make recommendations and assist in decision making regarding staffing levels and disciplinary action of department pack members Maintain key issuance procedures using KeyWatcher System, Salto System, and contractor sign out procedures. Maintain the RedBeam System for company property issuance Maintain the operation of the security department in the absence of the Security Manager, this will include on call times when the Security Manager is on vacation. Perform other duties as assigned by the Security Manager Qualifications: High School diploma or equivalent experience Prior security, law enforcement, or military experience required; 3 or more years' experience preferred 1 year in a continuous supervisory position or equivalent 1 years' experience in the hospitality or tourism related field Computer experience and knowledge using programs such as outlook/outlook 365, MS office suite, and ability to learn payroll program, daily activity / incident report programs. Other: Must be available to work any shift Must be willing to work most weekends and some holidays Security Officers must be a minimum of 18 years of age, 21 years of age to be able to operate company owned or rented vehicles. High School Diploma Job Knowledge, Skill and Ability: Thorough knowledge of the floor plans and layout of the building, function rooms, and working knowledge of the City and surrounding area. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. Ability to listen effectively, speak, read and write English clearly to ascertain and document important information. Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift. Hearing and visual ability to observe and detect signs of emergency situations. Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property. Ability to follow written and or verbal instructions. Ability to climb stairs. Ability to perform duties within extreme temperature ranges. Pay Rate: $ /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: 10 This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Pay: $19.75 per hour At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk and lodge operations. This leadership role is critical in executing on business requirements, supporting the guest services team, and interacting with guest and pack members to enhance their experience and maximize profitability. Hiring immediately with full-time, part-time, and flexible scheduling Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Essential Duties & Responsibilities Supervises daily front office operations to ensure successful execution of all lodge safety and service standards and completion of daily tasks and assignments Ensures daily success of check-in standards and operational efficiencies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to questions or guest concerns and escalates pack/guest feedback to leadership as appropriate Ensures the completion and proper communication/escalation of guest requests and other concerns to the appropriate department Understands and participates in scheduling of staff, execution of labor management and forecasting Conducts daily stand up meetings with Guest Service pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of agents, providing real time feedback and coaching Ensures front desk, back of house areas, and luggage carts are clean, organized, and properly stocked for the daily operations; ensures safety standards are met Participates in recruitment and selection of talent for the guest service team Partners with department leaders to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participates with Guest Services leadership in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate inventory levels, and operational equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs May also assist in supervising bell, valet and night audit and other roles as needed Basic Qualifications & Skills High School diploma or equivalent experience Minimum of 1 year prior experience Rooms Division/Front Desk Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associate's degree or higher in hospitality or related field Experience with Opera or similar system Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Ability to lift 30lbs. Ability to stand/sit for long periods of time. Ability to bend, stretch and twist Pay Rate: $ /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Pay: $18.50 per hour At Great Wolf, the Retail and Attractions Supervisor brings joy to families through involvement in daily retail and attractions operations. This leadership role is critical in executing on business requirements, supporting the retail and attractions team, and interacting with guest and pack members to enhance their experience and maximize profitability. Essential Duties & Responsibilities Supervises daily retail and attractions operations including gift shops, arcade, attractions, vending, etc. to ensure successful execution of all lodge safety and service standards and completion of daily tasks and assignments Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to questions or guest concerns and escalates pack/guest feedback to leadership as appropriate Ensures the completion and proper communication/escalation of guest requests and other concerns to the appropriate department Understands and participates in scheduling of staff, execution of labor management and forecasting Conducts daily stand up meetings with retail and attractions pack members to prioritize the day and facilitates feedback from Pack Members Monitors performance of attendants, providing real time feedback and coaching Ensures retail outlets and attractions are organized, and properly stocked for the daily operations; ensures compliance with safety standards Participates in recruitment and selection of talent for retail and attractions Partners with department leaders to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participates with Retail and Attractions leadership in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality operation by ensuring service excellence, adequate inventory levels, and maintaining equipment by troubleshooting and/or calling for repairs Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations--Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Adherence to all standard operating procedures related to the role Basic Qualifications & Skills High School diploma or equivalent experience Minimum of 1 year previous experience in Retail Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications & Traits Associate's degree or higher in hospitality or related field Experience in a previous retail or hospitality leadership role Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Ability to lift 30lbs Ability to stand/sit and walk for long periods of time Ability to bend, stretch and twist Estimated Salary Range: - $18.50 per hour annual base salary An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Pay: $80000 per year - $85000 per year At Great Wolf, the Restaurant Executive Chef is responsible for all operations of the kitchen(s): creates and updates menus to maximize profits and minimize loss, tests and develops recipes, monitors customer satisfaction, maintains inventory of kitchen supplies and food, and ensures that food and facilities meet all governmental regulations. Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: •Medical, Dental, and Vision insurance •Health savings account •Telehealth resources •Life insurance •401K with employer match •Paid vacation time off •Paid parental leave Essential Duties & Responsibilities Manage and direct the preparation and presentation of all foods in all venues of the Lodge Maintain and follow all local Health Department food preparation codes and regulations Ensure all food preparation licenses and training (as required) is maintained by all pack members Hire, train, supervise, schedule and participate in activities of chefs, cooks, and other pack members involved in preparing, cooking and presenting food in accordance with merchandising and productivity standards, cost controls and forecast needs Listen actively and communicate clearly while interacting with guests to promote food products and directing staff activities Analyze feedback from guests and pack members, make judgments and take action to implement suggestions for improvement Maintain working rapport with all hotel staff for efficient operation and service to guests Monitor staff performance, product quality and production flow; foster improvement where necessary Create and implement new menus and individual menu items for all outlets based on current food trends, regional demographics and in accordance with revenue and profitability goals Develop innovative menu selections for special banquet themes and parties in accordance with client budgetary considerations and expectations Confer with Director of Food and Beverage regarding new selections and changes Audit food storeroom items and storage to maintain consistent quality products using FIFO (first in, first out) and ensure adherence to all health code requirements Maintain controls and tracking of high value items (proteins such as steaks, bacon and sausage, etc.) Development, implementation, and monitoring of programs that assures a safe facility and work environment that is in compliance with all appropriate regulations-Food Safety, Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communications Programs Assist the Food & Beverage Director in estimating annual food budget and controllable expenditures Basic Qualifications & Skills High School degree or equivalent 5+ years experience in restaurant kitchen(s) 1+ years experience in restaurant supervisory/leadership role responsible for financials, menu development, and personnel related matters Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed Successful completion of criminal background check and drug screen Desired Qualifications & Traits Culinary education degree Previous Executive Chef experience Prior kitchen experience in hotel/resort industry Understanding of sanitation-related issues and knowledge of precautions necessary to ensure a clean food preparation environment Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Position Close Date: Pay Rate: $80000 per year - $85000 per year An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions We are hiring immediately, with relocation packages available. Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). Complete an application and a recruiter will reach out on next step. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Within in this role the person will be overseeing our Employee Servies Office. This position is also responsible for coordinating the Work and Travel program, ensuring compliance with corporate standards while also organizing cultural activities. Additionally, the role involves managing transportation logistics, while supporting team scheduling and other operational needs. Responsibilities: Area 1: International Workers Program Facilitate and coordinate housing information and issues maintain information on the work and travel participants arrival/departure. Work with departments to ensure proper placement and training Verify and process the work and travel participants paperwork Track the work and travel participants worked hours to comply with Corporate standards Oversee that housing deductions and deposits are being paid in a timely manner Perform occasional housing inspections Plan monthly cultural experiences for the work and travel participants Assist Work and Travel Coordinator when needed Area 2: Transportation Monitoring vehicle maintenance needs Creating the bus schedule for all riders of the program Enforcing all Six Flags policies to participants of the program Scheduling the departure times for work and travel needs Assist the driving team when needed Area 3: Employee Service Office Oversee the Time and Labor System used by seasonal staff members Oversee Minor Compliance policy enforcement Coordinate Seasonal Rewards and Recognition Programs Research and process payroll discrepancies and disputes Interface with Finance Department during weekly processing of payroll Assist with the ESO team when needed Qualifications: Minimum Age: 18 Must have a valid Driver's License and be able to obtain a Park License. Must be available to work weekdays, weekends and holidays Must be willing to work outdoors in various weather conditions Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude Must be able to lead a team Must have strong teamwork skills and the ability to work with other

. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements Answer guest inquiries regarding marketed offers and communications applying discretion while adhering to property goals and policies when determining appropriate corrective action Work in Island Passport, Hotel and/or Call Center as scheduled (must meet or exceed expectations for each position while in the role) Maintain integrity and accuracy of various databases in order to increase efficiency and success of guest contact Manage treatment and affective administration of returned mail Prepare ongoing analysis reports focusing on the system or program integrity Manage a series of guest correspondence initiatives Provide support for market analysis initiatives Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs Complete special projects to support assigned area with meeting business needs while satisfying internship requirements Provide accurate and consistent support in assigned department * Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements. KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed Preferred: Previous guest service experience Skills Required: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Excellent problem solving skills Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to manage projects in a timely and efficient manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers REQUIRED TRAINING Treasure Island guest service training Any position-related training as determined by division director PHYSICAL DEMANDS Must be able to walk and / or stand for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel and stoop Must have the ability to independently lift up to 25 pounds on a frequent basis Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact

As the Corporate Office Manager, you will be instrumental as our key support person providing administrative coordination and completion of day-to-day tasks. You will understand the art of organization and getting ahead of situations while balancing multiple requests regarding tasks, talent, and projects. This position delivers an unwavering attention to detail whether it is a day-to-day duty or the coordination of time sensitive materials. Manage our corporate office building maintenance needs, maintain files (digital and paper), allocate appropriate physical plant resources, manage schedules, support vendors, and support all team related activities. The Corporate Office Manager will administer all seating plans, gather research materials, and participate in project-related activities. We are looking for that excellent problem-solver who is passionate about keeping teams and projects organized. Responsibilities: Scheduling, coordinating and supervising vendors to service corporate office needs and direct relationship management with the property management team for maintenance needs. Assist with updating presentations for the team to include Board reports and strategy decks. Management of select corporate budgets and accounting-including but not limited to generating purchase orders, expense reports and travel logs, receiving and processing invoices, management of the HR and corporate office budget and reporting on the physical asset list. Note taking/meeting documentation. Develop and organize meeting notes and action items for all project meetings. Follow-up with participants on assignments and needed information or materials. Ordering of shared physical resources such as office supplies for common areas, supplies for the breakrooms, furniture, coordination of incoming and outgoing mail and shipments. General coordination of activities related to the function of the corporate office including but not limited to: landlord driven work, suite renovations and upgrades, entering and monitoring work orders for repairs, support of corporate office social activities, support of new hires, support of physical spaces after employees leave SFEC and other solution-based coordination relating to the operation of the Corporate Office. Send local announcements to the team, including updates on fire alarm testing, parking lot closures, flooding and other site-related notices. Manage mail distribution, including interoffice mail to other corporate offices, especially Sandusky. Operate A/V equipment and support A/V testing prior to major meetings or as requested. Ensure the conference center and other conference rooms are supplied with the necessary equipment for effective meetings Arrange and coordinate catering services as needed Ensure break rooms are consistently maintained, clean and fully stocked Assist with time management, company communication, coordinating schedules/meetings/functions. Supports the team with a can-do-spirit and desire to make the projects flow as efficiently as possible. Know every detail or know where to find the information about projects you are coordinating. Provides a positive, friendly demeanor when communicating with the office, external vendors, or park teams (answering phones, email, instant messaging). Qualifications:MINIMIUM REQUIREMENTS: Associate degree / vocational or technical school degree combined with 5-8 years of experience managing a corporate office environment. Ability to anticipate needs of leaders and other this role supports. Able to build presentations for strategy decks, utilizing forms, tables, and spreadsheets. Excellent communication, customer service, and organizational skills. Must be comfortable balancing a variety projects with competing time sensitivity. Must be a self-starter who is highly organized. Ability to manage information with a high degree of confidentiality. Must possess a valid Driver's License. Travel required: 5% PREFERED REQUIREMENTS: Bachelor's degree SUPERVISORY RESPONSIBILITIES: No Direct Reports PHYSICAL DEMANDS/WORK ENVIRONMENT: Office environment / no specific or unusual physical or environmental demands.

The Corporate Merchandise Product Developer is responsible for building the product strategy and delivering business results for their assigned category. Product innovation and co-branded collaborations are key to driving demand and expanding the market. Responsible for purchasing, product development, sourcing, testing, product approvals, quality, selection and maintenance of all products with assigned category. This role will drive individual park strategies based on business needs. Collaborate with Category Planning to develop and deliver products within defined margin and assortment plans. Collaborate with Park Merchandise Operations teams on visual merchandising strategies for developed product assortments. Utilize product development calendar to ensure timely deliveries. Must be flexible and able to multitask and prioritize in fast paced amusement park environment while interacting and communicating with representatives from all Six Flags Parks and the Six Flags corporate office. Travel to Parks and trade shows to observe trends, identify new strategies and product ideas. Responsibilities: Work collaboratively with Category Planning and Park Retail Operations to develop annual merchandising strategy and business plans for assigned categories for Six Flags Parks and review with business partners. Set direction and establish annual timeline. Partner with the park retail teams to drive the business and deliver a compelling guest experience. Drive innovation and take the lead in conceiving and developing new products. Champion the product development process from ideation through successful launch. Drive significant category growth through development and execution of category and segment strategies, new innovative products, new categories, and exclusive brands. Develop co-branded product opportunities, realize the benefits and strategic value of partnerships and vendor collaborations through the entire product lifecycle. Establish and maintain a thorough understanding of market trends and competitive products, leveraging findings to develop product strategy. Identify and drive opportunities to scale concepts and product initiatives across the enterprise. Build excellent relationships with vendors, cross-functional teams and park retail operations teams. Identify Customer Preferences and attend events, fairs, and exhibitions to remain up to date with market's trends. Drive innovation in the category through art development and strategic partnerships. Drive new product development within assigned categories to align with Category Planning Strategy, annual merchandising strategy and business plan for the category. Prepare product assortments for line reviews with business partners. Evaluate supplier options according to prices, quality etc. and determine the best choices, negotiate as required to achieve financial goals. Collaborate with corporate procurement as necessary. Ensure timely delivery of product initiatives. Reconcile any discrepancies between purchase order and invoice costs or any issues related to product quality or delivery timeliness. Ability to evaluate each vendors strengths and weaknesses to maximize vendor performance metrics. Create product assortments to align with Assortment Plans. Provide visual merchandise presentation guidance for developed product assortments. Process all custom licensed product approvals as required for all phases of approval. Ensure product quality and integrity are maintained. Build and maintain good working relationships with assigned third party licenses as it relates to the Licensor's global strategy and potential application to the Six Flags business. Qualifications:MINIMIUM REQUIREMENTS: Bachelor's degree in Fashion Merchandise, Business Administration, or Marketing or 2-3 years of related experience 3+ years of product development or buying experience Experience in theme parks is a plus Strong organizational and communication skills Travel required: 25% PREFERED REQUIREMENTS: Innovative thinking Ability to quickly identify emerging trends and their application to the business Passion for product quality and the desire to deliver an amazing guest experience Influence, getting others onboard with groundbreaking ideas Merchandise Storytelling Ability to create product designs that reflect the Park Experience and engage targeted guests

. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES Assist in protecting the integrity of the Treasure Island and Prairie Island brands, keeping within the guidelines and standards policies Assist in the design, development and production of casino signage, direct mail pieces and miscellaneous internal and external communications for Treasure Island and Prairie Island Responsible for design, layout, typography, illustration and photography selection Perform day-to-day tasks to support the Brand Communications team with meeting business needs while satisfying internship requirements Provide accurate and consistent support in assigned department Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs. * Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements. KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed Portfolio or examples of creative/design projects Preferred: Print production knowledge Project management knowledge Previous guest service experience Skills Required: Proficient in Adobe Creative Cloud applications including Photoshop, Illustrator, InDesign, Acrobat and Microsoft Office Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Excellent problem solving skills Preferred: Conception and proofreading skills Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to manage projects in a timely and efficient manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers REQUIRED TRAINING Treasure Island guest service training Any position-related training as determined by division director PHYSICAL DEMANDS Must be able to sit for long periods of time with occasional amounts of walking and standing throughout the day Must have a good sense of balance, and be able to bend, kneel and stoop Must be able to reach and twist occasionally Must have the ability to independently lift up to 25 pounds on a frequent basis Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is preformed primarily in an administration building buy may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays High volume direct public contact Extensive computer use

. Pay Rate: $40.00 an hour ESSENTIAL DUTIES AND RESPONSIBILITIES Perform electrical duties to include, but not limited to adding circuits, panels, switches, transformers, lighting and outlets Set up for temporary power services for special events using generators and cabling Perform electrical duties for expansion and demolition Interpret technical drawings to determine the layout of electrical systems Diagnose and troubleshoot faulty wiring and equipment Operate and test generators, uninterruptable power systems and other backup systems Ensure compliance with National Electrical Code Keep up to date on upgrades to electrical equipment and implement the upgrades Document problems and prepare reports Order necessary supplies and equipment for projects and stock KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience Completed a 4-year electrical apprenticeship program Current State of Minnesota Class A Journey-worker Electrician or Minnesota Class A Master Electrician license Detailed knowledge of current National Electrical Code In-depth knowledge of electrical principles, construction and wiring schematics Experience working with electric utilities Skills Required: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Strong analytical skills Excellent people and communication skills Abilities Required: Ability to work fast and efficiently Ability to independently complete multiple tasks in a professional manner Ability to interact and communicate efficiently with guests, coworkers and management in a professional and courteous manner Ability to follow established dress code policies and practice good personal hygiene PHYSICAL DEMANDS Must be able to walk and/or stand for long periods of time Must have a good sense of balance, and be able to bend and kneel Must be able to push, pull and grasp objects routinely Must be able to climb a ladder Must be able to independently lift 25+ pounds routinely Must have manual dexterity necessary to manipulate equipment Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed property-wide (inside and outdoors) and may include excessive noise, such as power tools, dust and fumes from paints, varnishes, stains and the like, flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Occasional overtime may be required Must be willing to work all shifts, weekends and holidays

Pay Rate: $20.00 an hour ESSENTIAL DUTIES AND RESPONSIBILITIES Direct daily work activities and inspect completed work for conformance to standards Maintain an environment that is safe and pleasant for patrons Fulfill all functions and duties of a lifeguard as needed Conduct monthly in-service or other training sessions Inspect all areas of waterpark, report issues to management Promote, offer instruction or speak to groups about the Waterpark at Treasure Island or other remote locations Assist Manager with developing programs to improve the waterpark and increase patronage Assist with pool admissions and selling merchandise following cash handling procedures Break pool attendants KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience 2 years of Lifeguard experience, or combination coaching, lifeguard and instructor experience Must possess Red Cross Lifeguard Certification First Aid and CPR certification and preferably AED Preferred Knowledge and Certification: 2 years supervisory experience 2 years cash handling experience Lifeguarding Instructor Course Certification Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows Excellent written, verbal and interpersonal communication skills Excellent problem solving skills Conflict resolution skills Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to enthusiastically and professionally sell Waterpark features Ability to speak in a clear, concise and pleasant voice, including projecting across distance in normal and loud situations Ability to hear noises and distress signals Ability to observe all areas of the pool with clear vision Ability to remain focused for extended periods of time in a warm environment Ability to explain and enforce Waterpark safety standards to team members and guests PHYSICAL DEMANDS Must be able to walk, stand and/or exert fast-paced mobility throughout the shift Must have a good sense of balance, and be able to bend and kneel and stoop Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have manual dexterity necessary to manipulate waterpark features, safety equipment, POS system and administer First Aid Must be able to perform repetitive hand and wrist motions Must be able to navigate stairs and work at high elevations Must have good hand eye coordination Must be able to perform strenuous physical tasks necessary for a water rescue, including swimming quickly, supporting adult body weight while swimming as far as 50 feet, and removing adult body weight from the pool WORKING ENVIRONMENT Work is performed in the Waterpark, which includes flashing lights, frequent loud noises, water and humidity, and pool chemicals, some outdoor work is required and may require going onto the gaming floor which has cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact

Pay Rate: $16.00 an hour plus tips Essential Duties/will be trained to fill all roles Greet and seat guests, ask for guest feedback and offer an appropriate departure comment Clear, bus and set tables and fill water glasses Stock and refill supplies Cover breaks for other front-of-house staff Empty trash containers and return empty racks to dish room Answer phones and take reservations and to go orders Be knowledgeable and provide information regarding Tado Steakhouse and other property amenities Update management on business flow Operate point-of-sales system and accurately handle cash and cash equivalents KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Preferred Knowledge and Certification: 1-year guest service experience preferably in a fast-paced fine-dining restaurant Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to speak in a clear, concise and pleasant voice PHYSICAL DEMANDS Must be able to walk or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel and stoop Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift 25+ pounds routinely Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed in the restaurant but may include going onto the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact

Participate in the repair and maintenance of park rides and facilities using standard carpentry and construction methods. Responsibilities: Work as part of assigned crew performing rough and finish carpentry work and facility repairs Perform daily, weekly, monthly inspections, and routine preventative maintenance as well as annual rehab/ rebuild on wooden roller coasters involving work at extreme heights and angles, and working in a fall protection harness Interpret and follow written work orders and/ or verbal instructions in order to complete assignments Troubleshoot repairs and construction problems to determine best work method Make a variety of repairs including repairs to buildings, roofs, fences, gates, walls, flooring, doors, stairs, carpet, fixtures, etc. Fabricate new facilities and items as assigned including shelves, framing, enclosures, fences, ramps, stairs, storage units, cabinets, etc.; make proper measurements and determine materials to be used; fabricate items to work order specifications Install carpet, vinyl and tile flooring materials Dig ditches, rake, remove and install gravel, etc. Adhere to all departmental and company safety policies; wear appropriate safety equipment as required Report any work order problems to the Supervisor Assist in other Maintenance and Construction trades as needed Other duties as requested Qualifications: Skills & Qualifications: Should possess a thorough operational understanding of carpentry procedures and methods as well as a working knowledge of building codes Must possess a working knowledge of the safe use of hand and power tools and large power equipment including table saw, drill press, band saw, etc. Must possess a valid driver's license as defined by Six Flags policy Must be able to follow oral and written instructions Must be able to read blueprints and interpret rough layouts or sketches, must possess basic math skills Must be able to work both indoors and outdoors in all weather conditions, able to work varied schedules to include weekends, holidays, and overtime as required by the operational needs of the Park Must possess the mental and physical capacities necessary to safely perform the job duties; must be able to stand, walk, climb stairs and ladders, bend, kneel, squat, twist, push and pull and lift and carry a minimum of 50 lbs.; must be able to reach overhead

. Pay Rate: $19.00 an hour ESSENTIAL DUTIES AND RESPONSIBILITIES Perform chemical balancing and water testing on a daily basis Clean pool filters, strainers and deck areas Responsible for accurate and timely documentation of duties performed KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification - Required: High School Diploma/GED or equivalent experience 2 years technical experience maintaining public pools State of Minnesota Certified Pool Operators Certificate Skills - Required: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Good written, verbal and interpersonal communication skills Strong mechanical aptitude Abilities - Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to learn appropriate chemical usage and proper equipment usage Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to serve both internal and external customers Ability to troubleshoot, maintain and repair specialized equipment PHYSICAL DEMANDS Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel and stoop Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must be able to climb a 8 ft. ladder Must have the ability to independently lift up to 50 lbs. occasionally Must be able to perform repetitive hand and wrist motions Must be able to navigate stairs routinely Must have good eye hand coordination WORKING ENVIRONMENT Work is performed in the aquatic center and may include excessive noise, flashing lights, frequent loud noises and fumes (such as cigarette smoke and chemicals) Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays High volume direct public contact Must handle chemicals and other pool maintenance-related materials

Pay Rate: $15.00 an hour, plus tips SUMMARY: To transport and store luggage for hotel guests. - Greet and assist guests transporting and/or securing their luggage appropriately, as well as other special requests and deliveries - Monitor front entrance of property for guest's arrival, open car doors, escort guests and show to hotel rooms - Provide information about the property and its amenities - Perform errands such as delivering supplies and newspapers, filling ice buckets, etc. - Perform room checks at noon - Ensures an organized, safe and clean front entrance and lobby area - Exchange keys IDEAL CANDIDATES HAVE: Required: - High level organizational skills and the ability to adapt quickly to changing priorities - Excellent verbal and interpersonal communication skills - Excellent problem solving skills - Basic math and computer skills - Ability to read, analyze and interpret general documents - Ability to enthusiastically and professionally up-sell property amenities Preferred: - Previous guest service experience

. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements Complete special projects to support assigned area with meeting business needs while satisfying internship requirements Provide accurate and consistent support in assigned department Log, troubleshoot, diagnose, assign track and follow up on Help Desk calls and requests Facilitate the problem solving process between the end user and IT staff in order to expedient problem resolution Escalate issues as appropriate Provide end user support of hardware and software systems Maintain, review and update department documentation, problem and solution documentation and procedures and processes Maintain files for IT service requests Ensure proper protocols are followed for all submitted requests Track application and system documentation as well as training materials Monitor the Help Desk ticketing system and ensure all work orders are assigned, updated and handled according to Help Desk procedures Manage assigned applications (at multiple Treasure Island and Prairie Island locations) including installation, implementation, documentation, maintaining, supporting and troubleshooting Conduct testing on systems and document results Collaborate with other IT staff and vendors to provide support Create, monitor and process user requests following established procedures Assist and mentor help desk staff and ensure help desk coverage Assist in troubleshooting spreadsheets, databases and other office productivity tools Administer and maintain Active Directory (AD, GPOs, OUs, DCs), Exchange, SCCM, DNS and DHCP Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors and resource monitoring ensuring system architecture components work together seamlessly Assist Network Team in supporting and maintaining of the network infrastructure Install and upgrade computer components and software, manage virtual servers and integrate automation processes Configure and install various network devices and services (i.e. routers, switches, firewalls, VPN, Wireless) Specify hardware, software, topologies, communications standards and transmission media for the business goals of the organization Manage Data Center, including power and environmental requirements Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs * Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements. KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed Preferred: Previous guest service experience Skills Required: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Excellent problem solving skills Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to manage projects in a timely and efficient manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers REQUIRED TRAINING Treasure Island guest service training Any position-related training as determined by division director PHYSICAL DEMANDS Must be able to walk and / or stand for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel and stoop Must have the ability to independently lift up to 25 pounds on a frequent basis Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact

. Pay Rate: $25.00 an hour ESSENTIAL DUTIES AND RESPONSIBILITIES Monitor all facilities within Treasure Island Resort & Casino, including gaming areas and back of house operations for the detection and video recording of illegal or unusual activities such as cheating, theft, embezzlement or other activities which may be suspicious or threatening to guests or team members Monitor all gaming-related areas including Table Games, Slots, and Cash Services for potential cheating activity, advantage play and illegal activity Oversee and verify large payouts by the Casino such as jackpots and bingo payouts Follow established procedures and immediately notify the Surveillance Director, appropriate departments or law enforcement authorities upon detection of suspicious activities or irregularities Create detailed, accurate reports and maintain a daily log of activities observed and / or reported to Surveillance Maintain professional and effective communication with all public service officials and internal department representatives KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience 1 year of surveillance-related experience, related schooling, or military experience Must be 21 years or older Preferred Knowledge and Certification: 2 year degree in related field Prior investigation experience Loss prevention experience Prior casino experience Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Proficiency in Microsoft Office (Word, Excel and Outlook) and other gaming related or Surveillance-related software Excellent written & verbal communication skills Above average math skills Excellent writing, analytical thinking, and verbal communication skills Proven typing speed of at least 50 words per minute with accuracy Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with coworkers and management in a professional and courteous manner Ability to independently complete multiple tasks in a professional manner Ability to independently manage and complete multiple tasks under pressure in a professional manner Ability to remain focused for extended periods of time PHYSICAL DEMANDS Must be able to sit for long periods of time with moderate amounts of walking and standing Must be able to occasionally lift up to 25 pounds Must have manual dexterity necessary to manipulate surveillance equipment Must be able to perform repetitive hand and wrist motions WORKING ENVIRONMENT Work is primarily performed in administration building but may require going onto the gaming floor, which includes exposure to flashing lights, frequent loud noises, and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally must deal with angry or hostile individuals