Lead Line Cook
Baraboo, WI job
Pay: $21.50 per hour
At Great Wolf, the Lead Line Cook works in a fast paced, exciting environment to deliver on our commitment to high quality hospitality. The Lead Line Cook manages the operations of the kitchen in the absence of the Sous Chef, oversees preparation of food and inventory levels of the kitchen, and assists with training employees.
Join our Pack:
•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
•Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
•Medical, Dental, and Vision insurance
•Health savings account
•Telehealth resources
•Life insurance
•401K with employer match
•Paid vacation time off
•Paid parental leave
Essential Duties & Responsibilities
Report to the Sous Chef to help prepare and present all foods in the restaurants and banquets.
Maintain and follow all department operating procedures; ensure completion of daily temperature logs, daily cleaning logs, line check sheets and food waste sheets.
Oversees the activities of the kitchen staff and monitors food production and presentation.
Resolves operational issues.
Manages the successful completion of daily prep, restocking of workstations, meal breaks, and end of shift cleaning duties, while maintaining a consistently positive operational flow.
Maintain working rapport with all hotel staff for efficient operation and service to guests.
Assist all restaurants (including quick service) during peak business levels. The lead line cook can be re-deployed as needed to support the operation.
Prepare all food items per recipe guidelines, tasting and adjusting for flavor with assistance of chef.
Monitor supply levels of food, paper goods and small wares. Oversee replenishment as necessary.
Assist with audit of food storeroom items and storage to maintain consistent quality products using FIFO (first in, first out) and ensure adherence to all health code requirements.
Keeps supplies and food ready by inventorying stock; supports in stocking food & supply inventory; requisitioning supplies and foodstuffs; verifying receipt; storing; informs chef of any shortages in a timely manner.
Maintain safe, secure and healthy work environment by cleaning work areas, food storage areas, equipment and utensils; segregating and removing garbage; steam-cleaning or hosing garbage containers; following sanitation standards and procedures; complying with legal regulations.
Maintain and follow all Ecosure or similar food safety and sanitation program standards.
Direct Dishwashers to maintain appropriate levels of dishes and utensils; ensure that all dishware used in cooking is always clean and sanitary.
Maintains correct cleaning schedules on all equipment; keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
Assist and support the operation at the request of the Sous Chef, Executive Chef or other property leadership.
Prepare schedules for approval by the Executive Chef.
Prepare and communicate closing reports and shift information to the F&B operations team; at the end of the shift check out with Sous Chef / Executive Chef.
Basic Qualifications & Skills
High School degree or equivalent.
Three years of cook experience in a similar environment.
Comprehensive knowledge of food preparation and demonstrated ability to understand sanitation related issues and precautions necessary to ensure a clean food preparation environment.
Possess the ability to work with Point of Sale system and Kitchen Display System.
Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed.
Must be able to obtain local or state food handling permits and serv safe food handling certification as required.
Successful completion of criminal background check and drug screen.
Desired Qualifications & Traits
Culinary education degree preferred.
One year of experience in lead line cook, supervisor or leadership role
Previous kitchen experience in hotel/resort industry.
Understanding of sanitation-related issues and knowledge of precautions necessary to ensure a clean food preparation environment.
Proven teamwork.
Projects professional image that inspires trust and confidence.
Enthusiastic and positive energy.
Physical Requirements
Able to lift up to 40 lbs.
Able to bend, stretch, and twist
Able to stand for long periods of time
Able to work in hot/cold environments
Able to work around continuous moderate noise levels
Application Instructions:
Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Position Close Date:
Pay Rate: $#undefined#undefined#undefined /hr
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Retail & Attractions Supervisor
Traverse City, MI job
Pay: $18.50 per hour
At Great Wolf, the Retail and Attractions Supervisor brings joy to families through involvement in daily retail and attractions operations. This leadership role is critical in executing on business requirements, supporting the retail and attractions team, and interacting with guest and pack members to enhance their experience and maximize profitability.
Essential Duties & Responsibilities
Supervises daily retail and attractions operations including gift shops, arcade, attractions, vending, etc. to ensure successful execution of all lodge safety and service standards and completion of daily tasks and assignments
Provides coaching, encouragement, and recognition to pack members regularly
Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members
Responds to questions or guest concerns and escalates pack/guest feedback to leadership as appropriate
Ensures the completion and proper communication/escalation of guest requests and other concerns to the appropriate department
Understands and participates in scheduling of staff, execution of labor management and forecasting
Conducts daily stand up meetings with retail and attractions pack members to prioritize the day and facilitates feedback from Pack Members
Monitors performance of attendants, providing real time feedback and coaching
Ensures retail outlets and attractions are organized, and properly stocked for the daily operations; ensures compliance with safety standards
Participates in recruitment and selection of talent for retail and attractions
Partners with department leaders to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS
Participates with Retail and Attractions leadership in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc.
Maintains quality operation by ensuring service excellence, adequate inventory levels, and maintaining equipment by troubleshooting and/or calling for repairs
Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations--Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs
Adherence to all standard operating procedures related to the role
Basic Qualifications & Skills
High School diploma or equivalent experience
Minimum of 1 year previous experience in Retail
Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook
Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills
Proficient in both written and spoken English
Ability to work flexible schedule including nights, weekends, holidays as needed
Desired Qualifications & Traits
Associate's degree or higher in hospitality or related field
Experience in a previous retail or hospitality leadership role
Previous hotel experience, preferably in a large family resort or hotel
Physical Requirements
Ability to lift 30lbs
Ability to stand/sit and walk for long periods of time
Ability to bend, stretch and twist
Estimated Salary Range:
- $18.50 per hour annual base salary
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Application Instructions:
Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Position Close Date:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Retail Attendant
Traverse City, MI job
Pay: $16.25 per hour
At Great Wolf, the Retail Attendant provides customers with lasting memories by assisting in the sale of memorabilia and other products. The Attendant guides customers while maintaining the cash register, ringing sales, processing returns, and closing out the register.
Hiring immediately with full-time, part-time, and flexible scheduling
Join our Pack:
•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
•Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
Medical, Dental, and Vision insurance
Health savings account
Telehealth resources
Life insurance
401K with employer match
Paid vacation time off
Paid parental leave
Essential Duties & Responsibilities
Communicates with guests to assist in purchasing decisions
Provides outstanding customer service and engage in suggestive selling
Ensures the daily operation of the retail outlet adheres to operating procedure guidelines
Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
Ensures retail outlet adheres to the highest standards of cleanliness, presentation, and service
Assists in other retail outlets as needed
Basic Qualifications & Skills
Some High School education or equivalent
Flexibility regarding scheduling based on business demands
Experience utilizing basic math skills with ability to add, subtract multiply and divide
Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
Successful completion of a criminal background and drug screen.
Desired Qualifications & Traits
Previous experience demonstrating strong customer service
Ability to multi-task and prioritize a variety of tasks with minimal direction
Previous experience with cash transactions and Point of Sale systems
Proven teamwork skills
Enthusiastic and energetic
Physical Requirements
Ability to lift up to 30 lbs.
Able to sit and/or stand for long periods of time
Able to bend, stretch, and twist
Estimated Salary Range:
- $16.25 per hour annual base salary
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Application Instructions:
Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Position Close Date:
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Guest Services Supervisor
Traverse City, MI job
Pay: $19.75 per hour
At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk and lodge operations. This leadership role is critical in executing on business requirements, supporting the guest services team, and interacting with guest and pack members to enhance their experience and maximize profitability.
Hiring immediately with full-time, part-time, and flexible scheduling
Join our Pack:
•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
•Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
Medical, Dental, and Vision insurance
Health savings account
Telehealth resources
Life insurance
401K with employer match
Paid vacation time off
Paid parental leave
Essential Duties & Responsibilities
Supervises daily front office operations to ensure successful execution of all lodge safety and service standards and completion of daily tasks and assignments
Ensures daily success of check-in standards and operational efficiencies
Provides coaching, encouragement, and recognition to pack members regularly
Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members
Responds to questions or guest concerns and escalates pack/guest feedback to leadership as appropriate
Ensures the completion and proper communication/escalation of guest requests and other concerns to the appropriate department
Understands and participates in scheduling of staff, execution of labor management and forecasting
Conducts daily stand up meetings with Guest Service pack to prioritize the day and facilitates feedback from Pack Members
Monitors performance of agents, providing real time feedback and coaching
Ensures front desk, back of house areas, and luggage carts are clean, organized, and properly stocked for the daily operations; ensures safety standards are met
Participates in recruitment and selection of talent for the guest service team
Partners with department leaders to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS
Participates with Guest Services leadership in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc.
Maintains quality of operation by ensuring service excellence, ensuring adequate inventory levels, and operational equipment by troubleshooting, maintenance, and/or calling for repair
Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs
May also assist in supervising bell, valet and night audit and other roles as needed
Basic Qualifications & Skills
High School diploma or equivalent experience
Minimum of 1 year prior experience Rooms Division/Front Desk
Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook
Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills
Proficient in both written and spoken English
Ability to work flexible schedule including nights, weekends, holidays as needed
Desired Qualifications & Traits
Associate's degree or higher in hospitality or related field
Experience with Opera or similar system
Previous hotel experience, preferably in a large family resort or hotel
Physical Requirements
Ability to lift 30lbs.
Ability to stand/sit for long periods of time.
Ability to bend, stretch and twist
Pay Rate: $ /hr
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Application Instructions:
Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Position Close Date:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Director, Sales and Catering
Traverse City, MI job
Pay: $100000 per year - $100000 per year
As the Great Wolf Director of Sales and Catering, your focus is to manage and grow relationships in order to exceed guest satisfaction along with meeting revenue goals. Responsible for setting the revenue generating strategies for soliciting, booking, managing, and overseeing sales and conference service teams.
Essential Duties & Responsibilities
Accomplishes sales objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining pack members; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
Overall responsibility for total group revenue strategies, implementation and results; including group rooms, group food and beverage, meeting room rental, and other group revenues as assigned by the corporate director of sales
Leverage Sales Team to execute on sales strategies to meet financial targets
Meets financial objectives maximizing profitability for the lodge by forecasting requirements; preparing an annual performance budget; scheduling expenditures; analyzing variances
Determines annual and gross-profit plans by forecasting and developing annual sales quotas for various market segments; projecting expected sales volume and revenue; analyzing trends and results; establishing pricing strategies; recommends rate strategies; monitoring costs, competition, and product demand
Accomplishes sales objectives by planning, developing, implementing, and evaluating field sales action plans
Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities
Represent the lodge in resolving complaints from groups and group attendees, including but not limited to billing and reservations
Basic Qualifications & Skills
Associate degree in Sales, Communications, Marketing, Business or Hotel Management
Minimum 5 years experience in sales, event planning, and/or catering
Minimum 3 year supervisory/leadership experience in hospitality field
Demonstrated proficiency in Microsoft Office Suite
Successful completion of criminal background check and drug screen
Successful completion of Department of Motor Vehicle check
Professional communication skills both verbal and written
Desired Qualifications & Traits
Bachelor's degree in Sales, Communications, Marketing, Business or Hotel Management
Significant customer service experience
Strong problem solving and organizational skills
Attention to detail and ability to exceed quality standards
Enthusiastic and positive energy
Multi-tasking ability
Physical Requirements
Able to lift up to 20lbs
Able to bend, stretch, and twist
Able to stand or sit for long periods of time
Estimated Salary Range:
$100000 per year - $100000 per year annual base salary
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Executive Chef
Baraboo, WI job
Pay: $80000 per year - $85000 per year
At Great Wolf, the Restaurant Executive Chef is responsible for all operations of the kitchen(s): creates and updates menus to maximize profits and minimize loss, tests and develops recipes, monitors customer satisfaction, maintains inventory of kitchen supplies and food, and ensures that food and facilities meet all governmental regulations.
Join our Pack:
•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
•Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
•Medical, Dental, and Vision insurance
•Health savings account
•Telehealth resources
•Life insurance
•401K with employer match
•Paid vacation time off
•Paid parental leave
Essential Duties & Responsibilities
Manage and direct the preparation and presentation of all foods in all venues of the Lodge
Maintain and follow all local Health Department food preparation codes and regulations
Ensure all food preparation licenses and training (as required) is maintained by all pack members
Hire, train, supervise, schedule and participate in activities of chefs, cooks, and other pack members involved in preparing, cooking and presenting food in accordance with merchandising and productivity standards, cost controls and forecast needs
Listen actively and communicate clearly while interacting with guests to promote food products and directing staff activities
Analyze feedback from guests and pack members, make judgments and take action to implement suggestions for improvement
Maintain working rapport with all hotel staff for efficient operation and service to guests
Monitor staff performance, product quality and production flow; foster improvement where necessary
Create and implement new menus and individual menu items for all outlets based on current food trends, regional demographics and in accordance with revenue and profitability goals
Develop innovative menu selections for special banquet themes and parties in accordance with client budgetary considerations and expectations
Confer with Director of Food and Beverage regarding new selections and changes
Audit food storeroom items and storage to maintain consistent quality products using FIFO (first in, first out) and ensure adherence to all health code requirements
Maintain controls and tracking of high value items (proteins such as steaks, bacon and sausage, etc.)
Development, implementation, and monitoring of programs that assures a safe facility and work environment that is in compliance with all appropriate regulations-Food Safety, Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communications Programs
Assist the Food & Beverage Director in estimating annual food budget and controllable expenditures
Basic Qualifications & Skills
High School degree or equivalent
5+ years experience in restaurant kitchen(s)
1+ years experience in restaurant supervisory/leadership role responsible for financials, menu development, and personnel related matters
Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed
Successful completion of criminal background check and drug screen
Desired Qualifications & Traits
Culinary education degree
Previous Executive Chef experience
Prior kitchen experience in hotel/resort industry
Understanding of sanitation-related issues and knowledge of precautions necessary to ensure a clean food preparation environment
Proven teamwork
Projects professional image that inspires trust and confidence
Enthusiastic and positive energy
Physical Requirements
Able to lift up to 30 lbs.
Able to bend, stretch, and twist
Able to stand for long periods of time
Position Close Date:
Pay Rate: $80000 per year - $85000 per year
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Application Instructions
We are hiring immediately, with relocation packages available. Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). Complete an application and a recruiter will reach out on next step.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Restaurant Assistant Manager
Fredericksburg, VA job
Papa John's is looking for awesome Restaurant Assistant Managers to join their team!
The Restaurant Assistant Manager is responsible for supporting the General Manager in all functions of a Papa John's restaurant including restaurant profitability, staffing, people development, product quality, customer satisfaction, image and Papa John's culture. In the absence of the general manager, the Restaurant Assistant Manager performs all managerial duties. They report to general managers and directly supervise all restaurant team members.
Training and advancement potential. Bilingual a plus but not required.
At Papa John's, we live and breathe by our core values: Focus, Accountability, Superiority, PAPA (People Are Priority Always), Attitude and Constant Improvement. If those you believe in those values and walk to grow within a dedicated and fun team, then apply today!
REQUIREMENTS
Excellent team-building skills & ability to work with diverse set of team members and customers
Ensure a high quality customer experience, from preparing ingredients to order taking through pizza packaging for delivery, keeping the restaurant clean and promoting a positive image
Top-notch customer service skills
As one of the largest pizza restaurant franchises in the nation, Papa John's remains a familiar face in the take-out and delivery pizza business. With over 3,000 locations in the United States alone, various entry-level and career-oriented positions continue to open-up.
Database Marketing Intern
Ellsworth, WI job
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Answer guest inquiries regarding marketed offers and communications applying discretion while adhering to property goals and policies when determining appropriate corrective action
Work in Island Passport, Hotel and/or Call Center as scheduled (must meet or exceed expectations for each position while in the role)
Maintain integrity and accuracy of various databases in order to increase efficiency and success of guest contact
Manage treatment and affective administration of returned mail
Prepare ongoing analysis reports focusing on the system or program integrity
Manage a series of guest correspondence initiatives
Provide support for market analysis initiatives
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Graphic Design Creative Intern
Prescott, WI job
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist in protecting the integrity of the Treasure Island and Prairie Island brands, keeping within the guidelines and standards policies
Assist in the design, development and production of casino signage, direct mail pieces and miscellaneous internal and external communications for Treasure Island and Prairie Island
Responsible for design, layout, typography, illustration and photography selection
Perform day-to-day tasks to support the Brand Communications team with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs.
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Portfolio or examples of creative/design projects
Preferred:
Print production knowledge
Project management knowledge
Previous guest service experience
Skills
Required:
Proficient in Adobe Creative Cloud applications including Photoshop, Illustrator, InDesign, Acrobat and Microsoft Office
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Preferred:
Conception and proofreading skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to sit for long periods of time with occasional amounts of walking and standing throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must be able to reach and twist occasionally
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is preformed primarily in an administration building buy may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
High volume direct public contact
Extensive computer use
Journeyworker Electrician
Prescott, WI job
. Pay Rate: $40.00 an hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform electrical duties to include, but not limited to adding circuits, panels, switches, transformers, lighting and outlets
Set up for temporary power services for special events using generators and cabling
Perform electrical duties for expansion and demolition
Interpret technical drawings to determine the layout of electrical systems
Diagnose and troubleshoot faulty wiring and equipment
Operate and test generators, uninterruptable power systems and other backup systems
Ensure compliance with National Electrical Code
Keep up to date on upgrades to electrical equipment and implement the upgrades
Document problems and prepare reports
Order necessary supplies and equipment for projects and stock
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Completed a 4-year electrical apprenticeship program
Current State of Minnesota Class A Journey-worker Electrician or Minnesota Class A Master Electrician license
Detailed knowledge of current National Electrical Code
In-depth knowledge of electrical principles, construction and wiring schematics
Experience working with electric utilities
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Strong analytical skills
Excellent people and communication skills
Abilities
Required:
Ability to work fast and efficiently
Ability to independently complete multiple tasks in a professional manner
Ability to interact and communicate efficiently with guests, coworkers and management in a professional and courteous manner
Ability to follow established dress code policies and practice good personal hygiene
PHYSICAL DEMANDS
Must be able to walk and/or stand for long periods of time
Must have a good sense of balance, and be able to bend and kneel
Must be able to push, pull and grasp objects routinely
Must be able to climb a ladder
Must be able to independently lift 25+ pounds routinely
Must have manual dexterity necessary to manipulate equipment
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed property-wide (inside and outdoors) and may include excessive noise, such as power tools, dust and fumes from paints, varnishes, stains and the like, flashing lights, frequent loud noises and cigarette smoke
Must be able to work in cramped, tight quarters
Occasional overtime may be required
Must be willing to work all shifts, weekends and holidays
Lead Lifeguard
Prescott, WI job
Pay Rate: $20.00 an hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Direct daily work activities and inspect completed work for conformance to standards
Maintain an environment that is safe and pleasant for patrons
Fulfill all functions and duties of a lifeguard as needed
Conduct monthly in-service or other training sessions
Inspect all areas of waterpark, report issues to management
Promote, offer instruction or speak to groups about the Waterpark at Treasure Island or other remote locations
Assist Manager with developing programs to improve the waterpark and increase patronage
Assist with pool admissions and selling merchandise following cash handling procedures
Break pool attendants
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
High School Diploma/GED or equivalent experience
2 years of Lifeguard experience, or combination coaching, lifeguard and instructor experience
Must possess Red Cross Lifeguard Certification
First Aid and CPR certification and preferably AED
Preferred Knowledge and Certification:
2 years supervisory experience
2 years cash handling experience
Lifeguarding Instructor Course Certification
Required Skills:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Excellent written, verbal and interpersonal communication skills
Excellent problem solving skills
Conflict resolution skills
Required Abilities:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to enthusiastically and professionally sell Waterpark features
Ability to speak in a clear, concise and pleasant voice, including projecting across distance in normal and loud situations
Ability to hear noises and distress signals
Ability to observe all areas of the pool with clear vision
Ability to remain focused for extended periods of time in a warm environment
Ability to explain and enforce Waterpark safety standards to team members and guests
PHYSICAL DEMANDS
Must be able to walk, stand and/or exert fast-paced mobility throughout the shift
Must have a good sense of balance, and be able to bend and kneel and stoop
Must be able to reach and twist routinely
Must be able to push, pull and grasp objects routinely
Must have manual dexterity necessary to manipulate waterpark features, safety equipment, POS system and administer First Aid
Must be able to perform repetitive hand and wrist motions
Must be able to navigate stairs and work at high elevations
Must have good hand eye coordination
Must be able to perform strenuous physical tasks necessary for a water rescue, including swimming quickly, supporting adult body weight while swimming as far as 50 feet, and removing adult body weight from the pool
WORKING ENVIRONMENT
Work is performed in the Waterpark, which includes flashing lights, frequent loud noises, water and humidity, and pool chemicals, some outdoor work is required and may require going onto the gaming floor which has cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Surveillance Operator
Prescott, WI job
. Pay Rate: $25.00 an hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Monitor all facilities within Treasure Island Resort & Casino, including gaming areas and back of house operations for the detection and video recording of illegal or unusual activities such as cheating, theft, embezzlement or other activities which may be suspicious or threatening to guests or team members
Monitor all gaming-related areas including Table Games, Slots, and Cash Services for potential cheating activity, advantage play and illegal activity
Oversee and verify large payouts by the Casino such as jackpots and bingo payouts
Follow established procedures and immediately notify the Surveillance Director, appropriate departments or law enforcement authorities upon detection of suspicious activities or irregularities
Create detailed, accurate reports and maintain a daily log of activities observed and / or reported to Surveillance
Maintain professional and effective communication with all public service officials and internal department representatives
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
High School Diploma/GED or equivalent experience
1 year of surveillance-related experience, related schooling, or military experience
Must be 21 years or older
Preferred Knowledge and Certification:
2 year degree in related field
Prior investigation experience
Loss prevention experience
Prior casino experience
Required Skills:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Proficiency in Microsoft Office (Word, Excel and Outlook) and other gaming related or Surveillance-related software
Excellent written & verbal communication skills
Above average math skills
Excellent writing, analytical thinking, and verbal communication skills
Proven typing speed of at least 50 words per minute with accuracy
Required Abilities:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with coworkers and management in a professional and courteous manner
Ability to independently complete multiple tasks in a professional manner
Ability to independently manage and complete multiple tasks under pressure in a professional manner
Ability to remain focused for extended periods of time
PHYSICAL DEMANDS
Must be able to sit for long periods of time with moderate amounts of walking and standing
Must be able to occasionally lift up to 25 pounds
Must have manual dexterity necessary to manipulate surveillance equipment
Must be able to perform repetitive hand and wrist motions
WORKING ENVIRONMENT
Work is primarily performed in administration building but may require going onto the gaming floor, which includes exposure to flashing lights, frequent loud noises, and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally must deal with angry or hostile individuals
Tado Steakhouse Front of House Assistant
Prescott, WI job
Pay Rate: $16.00 an hour plus tips Essential Duties/will be trained to fill all roles
Greet and seat guests, ask for guest feedback and offer an appropriate departure comment
Clear, bus and set tables and fill water glasses
Stock and refill supplies
Cover breaks for other front-of-house staff
Empty trash containers and return empty racks to dish room
Answer phones and take reservations and to go orders
Be knowledgeable and provide information regarding Tado Steakhouse and other property amenities
Update management on business flow
Operate point-of-sales system and accurately handle cash and cash equivalents
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Preferred Knowledge and Certification:
1-year guest service experience preferably in a fast-paced fine-dining restaurant
Required Skills:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Required Abilities:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to speak in a clear, concise and pleasant voice
PHYSICAL DEMANDS
Must be able to walk or stand and exert fast-paced mobility for periods of up to 8 hours
Must have a good sense of balance, and be able to bend and kneel and stoop
Must be able to reach and twist routinely
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift 25+ pounds routinely
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed in the restaurant but may include going onto the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke
Must be able to work in cramped, tight quarters
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Pool Technician
Prescott, WI job
. Pay Rate: $19.00 an hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform chemical balancing and water testing on a daily basis
Clean pool filters, strainers and deck areas
Responsible for accurate and timely documentation of duties performed
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification - Required:
High School Diploma/GED or equivalent experience
2 years technical experience maintaining public pools
State of Minnesota Certified Pool Operators Certificate
Skills - Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Good written, verbal and interpersonal communication skills
Strong mechanical aptitude
Abilities - Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to learn appropriate chemical usage and proper equipment usage
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to serve both internal and external customers
Ability to troubleshoot, maintain and repair specialized equipment
PHYSICAL DEMANDS
Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
Must have a good sense of balance, and be able to bend and kneel and stoop
Must be able to reach and twist routinely
Must be able to push, pull and grasp objects routinely
Must be able to climb a 8 ft. ladder
Must have the ability to independently lift up to 50 lbs. occasionally
Must be able to perform repetitive hand and wrist motions
Must be able to navigate stairs routinely
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed in the aquatic center and may include excessive noise, flashing lights, frequent loud noises and fumes (such as cigarette smoke and chemicals)
Must be able to work in cramped, tight quarters
Must be willing to work a flexible schedule including all shifts, weekends and holidays
High volume direct public contact
Must handle chemicals and other pool maintenance-related materials
Carpenter (Union)
Eureka, MO job
Participate in the repair and maintenance of park rides and facilities using standard carpentry and construction methods.
Responsibilities:
Work as part of assigned crew performing rough and finish carpentry work and facility repairs
Perform daily, weekly, monthly inspections, and routine preventative maintenance as well as annual rehab/ rebuild on wooden roller coasters involving work at extreme heights and angles, and working in a fall protection harness
Interpret and follow written work orders and/ or verbal instructions in order to complete assignments
Troubleshoot repairs and construction problems to determine best work method
Make a variety of repairs including repairs to buildings, roofs, fences, gates, walls, flooring, doors, stairs, carpet, fixtures, etc.
Fabricate new facilities and items as assigned including shelves, framing, enclosures, fences, ramps, stairs, storage units, cabinets, etc.; make proper measurements and determine materials to be used; fabricate items to work order specifications
Install carpet, vinyl and tile flooring materials
Dig ditches, rake, remove and install gravel, etc.
Adhere to all departmental and company safety policies; wear appropriate safety equipment as required
Report any work order problems to the Supervisor
Assist in other Maintenance and Construction trades as needed
Other duties as requested
Qualifications:
Skills & Qualifications:
Should possess a thorough operational understanding of carpentry procedures and methods as well as a working knowledge of building codes
Must possess a working knowledge of the safe use of hand and power tools and large power equipment including table saw, drill press, band saw, etc.
Must possess a valid driver's license as defined by Six Flags policy
Must be able to follow oral and written instructions
Must be able to read blueprints and interpret rough layouts or sketches, must possess basic math skills
Must be able to work both indoors and outdoors in all weather conditions, able to work varied schedules to include weekends, holidays, and overtime as required by the operational needs of the Park
Must possess the mental and physical capacities necessary to safely perform the job duties; must be able to stand, walk, climb stairs and ladders, bend, kneel, squat, twist, push and pull and lift and carry a minimum of 50 lbs.; must be able to reach overhead
Auto-ApplyBell Person
Prescott, WI job
Pay Rate: $15.00 an hour, plus tips SUMMARY: To transport and store luggage for hotel guests. - Greet and assist guests transporting and/or securing their luggage appropriately, as well as other special requests and deliveries - Monitor front entrance of property for guest's arrival, open car doors, escort guests and show to hotel rooms
- Provide information about the property and its amenities
- Perform errands such as delivering supplies and newspapers, filling ice buckets, etc.
- Perform room checks at noon
- Ensures an organized, safe and clean front entrance and lobby area
- Exchange keys
IDEAL CANDIDATES HAVE:
Required:
- High level organizational skills and the ability to adapt quickly to changing priorities
- Excellent verbal and interpersonal communication skills
- Excellent problem solving skills
- Basic math and computer skills
- Ability to read, analyze and interpret general documents
- Ability to enthusiastically and professionally up-sell property amenities
Preferred:
- Previous guest service experience
IT Intern
Prescott, WI job
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Log, troubleshoot, diagnose, assign track and follow up on Help Desk calls and requests
Facilitate the problem solving process between the end user and IT staff in order to expedient problem resolution
Escalate issues as appropriate
Provide end user support of hardware and software systems
Maintain, review and update department documentation, problem and solution documentation and procedures and processes
Maintain files for IT service requests
Ensure proper protocols are followed for all submitted requests
Track application and system documentation as well as training materials
Monitor the Help Desk ticketing system and ensure all work orders are assigned, updated and handled according to Help Desk procedures
Manage assigned applications (at multiple Treasure Island and Prairie Island locations) including installation, implementation, documentation, maintaining, supporting and troubleshooting
Conduct testing on systems and document results
Collaborate with other IT staff and vendors to provide support
Create, monitor and process user requests following established procedures
Assist and mentor help desk staff and ensure help desk coverage
Assist in troubleshooting spreadsheets, databases and other office productivity tools
Administer and maintain Active Directory (AD, GPOs, OUs, DCs), Exchange, SCCM, DNS and DHCP
Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors and resource monitoring ensuring system architecture components work together seamlessly
Assist Network Team in supporting and maintaining of the network infrastructure
Install and upgrade computer components and software, manage virtual servers and integrate automation processes
Configure and install various network devices and services (i.e. routers, switches, firewalls, VPN, Wireless)
Specify hardware, software, topologies, communications standards and transmission media for the business goals of the organization
Manage Data Center, including power and environmental requirements
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Island Passport Club Intern
Prescott, WI job
ESSENTIAL DUTIES AND RESPONSIBILITIES
Welcome guests, answer questions and provide information and support to guests
Input, update and maintain accurate player information in the Casino Management System
Issue Island Passport Club cards for club members
Be knowledgeable about and provide guests with information regarding Island Passport Club membership, property-wide events and other property amenities
Redeem cash, prizes and comps for guests following department guidelines
Meet goals as established by management
Maintain a working knowledge of promotional systems
Perform point and promotion adjustments following department guidelines
Assisting with and provide support for Passport Club booth for outdoor shows and events
Assisting Passport Club Supervisors with scheduling
Participate in the interview and selection process for new Island Passport Club Representatives
Assist in creating and maintaining the training manual
Maintain expertise in Casino Management Systems to effectively educate guests on usage, features and benefits.
Maintain ongoing proficiency in day-to-day Island Passport Club operations to ensure seamless workflow and guest support
Be the Guest X Champion for department.
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred: Guest Service experience
Skills
Required:
Accurate and detail oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication and problem-solving skills
Proven high guest service skills
Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Abilities
Required:
Ability to work in a fast-paced environment
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to follow established dress code policies and practice good personal hygiene
Ability to speak in a clear, concise and pleasant voice
Ability to retain large amounts of information regarding the property and its amenities
Ability to read and write English
REQUIRED TRAINING
Treasure Island guest service training
Marketing Operations systems (including casino management and promotions)
Telephone Etiquette
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to walk, stand and/or sit for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel, stoop and twist
Must be able to push, pull and grasp objects occasionally
Must have the ability to independently lift up to 25 pounds occasionally
Must be able to perform repetitive hand and wrist motions
WORKING ENVIRONMENT
Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally overtime may be required
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Promotions Coordinator
Prescott, WI job
. Pay Rate: $20.00 an hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Coordinate, set-up and execute promotions and special events on and off property
Coordinate with operational departments in the development of programs and special events, including advertising support
Interact with guests and staff during promotions, drawings and events
Track, monitor and report on winners, prize distribution and guest counts
Organize and complete inventory of marketing storage areas
Assist vendors with outside sponsorships, co-ops and other promotions
Drive attendants to off-site events
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
High School Diploma/GED or equivalent experience
Preferred Knowledge and Certification:
1 year Marketing experience
Required Skills:
Accurate and detail-oriented
Highly organized and the ability to adapt quickly to changing priorities
Basic computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Excellent written, verbal and interpersonal communication skills
Excellent problem solving skills
Required Abilities:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
Ability to manage projects in a timely and efficient manner
Ability to speak in a clear, concise and pleasant voice in front of large crowds using a public address system
PHYSICAL DEMANDS
Must be able to walk and / or stand for periods of up to 8 hours
Must have a good sense of balance, and be able to bend and kneel
Must be able to reach and twist occasionally
Must be able to push, pull and grasp objects occasionally
Must be able to climb an 8 foot ladder
Must have the ability to independently lift 25+ pounds routinely
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed on the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events
Must be able to work in cramped, tight quarters
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Community Engagement Intern
Prescott, WI job
ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Represent Treasure Island Resort & Casino and Island Impact while interacting with guests at community and special events on and off property, including golf tournaments, fairs and local sporting events
Work with Community Engagement Supervisor and Specialist to plan and execute Island Impact volunteer events for Treasure Island Team Members
Assist Community Engagement Supervisor and Specialist with Treasure Island's digital in-kind donation program, including facilitating logistics related to delivery of donations
Complete industry trend and opportunity research project and present to department leaders
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact