Coordinator jobs in Cedar Rapids, IA

Are you a Registered or Licensed Practical Nurse looking to make a change in your career, this may be the position for you! St. Luke's Living Center West (LCW) is looking for an experienced Care Coordinator. LCW is located near downtown Cedar Rapids, Iowa. A skilled nursing facility with long lasting connections within the community of Cedar Rapids and surrounding areas. You will get to work with a great team of Nurses and training is provided! Essential Functions: Follow established standards, policies and procedures. Complete Baseline Care Plans upon admission Conduct bedside Admission Assessments Audit skilled charts Gather information for Medicare meeting Complete Discharge Assessments We would love to talk with you about being a part of our WINNING HEALTHCARE TEAM! Apply today! Benefits included are: Good Work/Life Balance · Pay for Experience. · We provide a FREE Employee Meal Program · Opportunities for Growth within our Company. · Tuition Reimbursement Program · 401(k) · 401(k) matching · Dental insurance · Disability insurance · Health insurance · Life insurance · Paid time off · Vision insurance

Who you are: If you are an administrative professional who enjoys building relationships, aligns with our core values, and enjoys a performance and development-based company culture, this may be the right role for you. Graham Construction, a 3G Company's core purpose is to build relationships. Relationships both internally and externally help guide our clients from concept to completion. We operate with 5 core values in mind each day. We Live the Graham Mentality We Never Compromise Our Reputation We Do Whatever it Takes to Get the Job Done We Are Professional We Are ALL Committed to Safety. Hear more from our employees. A day in the life of a construction project coordinator at Graham Construction, a 3G Company: This is a position that plays an important role in our construction projects. They assist through all the life-cycles of a project by supporting the project teams and our clients with a variety of tasks. Reports to: Project Manager Purpose: The purpose of this job is to assist the Project Team in the management of resources involved/related to projects and ensure quality work is performed in a timely and cost-effective manner. What you'll do: Sets up and coordinates administrative documents and duties for construction projects from beginning of project to project conclusion Assists with contracts, insurance certificates, and bid solicitation Reviews submittals, change orders, purchase orders Utilize Procore software to organize project documents and notes Represent Graham Construction, a 3G Company in external meetings with owners and trade partners Follow Graham Core Process All other duties as assigned Ability to learn to understand and read architectural drawings from schematic to construction documents. Practices “Closeout Excellence”. Reviews, tracks, and compiles O&M manuals, extra material and warranty information. All other duties as assigned What knowledge, skills, and abilities you'll bring: Associate Degree or Bachelor's degree preferred or equivalent experience Ability to work independently and complete duties and projects with little direct supervision. Ability to accurately work under pressure in meeting deadlines. Must have excellent organizational and communication skills. High attention to detail Legal Requirements: Ability to work daily and extended hours (as necessary to meet deadline) Valid Driver's License Ability to travel once a quarter (4 times/annually) to Safety Meetings (overnights not required) Ability to pass pre-employment testing Ability to take and pass OSHA 30 certification This is an onsite role. Must have ability to report to Cedar Rapids, IA office Monday - Friday What benefits you'll enjoy: Personalized growth opportunities 401K with a 6% immediate vesting match Two healthcare plans to choose from Vision, Dental, & Life Insurance Paid Time Off 9 Company holidays annually More about Graham Construction, a 3G Company: John Graham, a well-known developer, in the Midwest founded Graham Construction in 1981. John believed in building relationships, always doing the right thing, and looking at each project as a long-term promise; that needed to stand the test of time. More than 40 years later our company still holds these values. Graham Construction, a 3G Company, has grown into a premier Midwest General Contractor and Construction Manager. The commitment to quality and client satisfaction has led us to a long list of repetitive business, growth into three regions, and a leading employer.

The Senior Facilities Coordinator provides assistance to the facility management team to ensure successful service delivery of the client facility needs. Directly supporting the facility management team with on-going facility and team related responsibilities. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES • Provide general overall facility management services including continuous monitoring of office/facility • Address client inquiries and concerns ensuring timely and quality issue resolution and service delivery • Follow up with clients to ensure customer satisfaction • Respond to all facility inquiries and complaints, verify problem and take the necessary corrective action • Remain knowledgeable regarding all operational aspects of building systems • Coordinate with outside contractors for the service and repairs of equipment • Follow protocol for effective building-specific maintenance and safety procedures • Maintain on-going communication with contractors, client, and team • Assist with the inspection of the sites within the assigned building portfolio • Create work orders and assign work orders to the engineering staff, subcontractors and vendors • Report on open and closed work orders and check the status of open work orders with the assigned party • Request, review and submit work orders, bids and proposals from vendors • Verify final invoice pricing and process payments in a timely manner • Assist in the monitoring and assessment of vendor performance • Train vendors on work order and billing procedures • Manage complex work orders such as environmental issues and disaster recovery • Manage service and performance of vendors and landlords for timely completion of jobs • Create and record appropriate written communication between all parties • Schedule and document maintenance and repairs on building equipment • Communicate frequently with client, landlords and vendors to resolve issues and provide project status updates • Provide process and procedures training and direction to new associates • Coordinate special events in support of client • Assist with measuring and reporting key performance indicators against service level agreements • Provide facilities helpdesk services on behalf of the client(s) and monitor internal/external workflow for all facilities cases to ensure consistent quality of service and work product KEY COMPETENCIES 1. Communication Proficiency (oral and written) 2. Customer Focus 3. Initiative 4. Sense of Urgency 5. Multi-Tasking 6. Detail Oriented 7. Financial Knowledge 8. Time Management Skills 9. Team Oriented IMPORTANT EDUCATION • High school diploma or a General Equivalency Diploma (GED) required • Associates or Bachelors degree in facilities management, building, business or other related field preferred IMPORTANT EXPERIENCE • A minimum of 3-5 years of experience in an administrative, accounting or tenant services capacity • Experience with data entry, expansive reporting, filing, answering phones, scheduling and communications • Previous customer service experience • Prior experience working in the facilities/property management, commercial real estate or professional services industries preferred Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $24.52 - $28.85Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at ************** or email ***********************. Please refer to the job title and job location when you contact us. INCO: “Cushman & Wakefield”

The City is looking for a proactive and service-oriented Facilities Coordinator to help ensure City buildings and workspaces are safe, welcoming, and fully functional. This position plays a key role in supporting daily facilities operations by coordinating maintenance activities, partnering with internal departments, and working closely with vendors and service providers. If you value purpose-driven work that benefits the community, then we encourage you to apply! About our Organization At the City, we are committed to employing individuals who reflect our community's diverse backgrounds and this position is crucial in the success and strategic direction of a growing and evolving community. We appreciate and leverage the vast experience individuals bring beyond the technical requirements of a job. If you are an individual with similar experience listed here please consider applying. Experience and skills combined with commitment to our core values is key to building a greater community now and for the next generation. About our Community Nestled in the heart of Iowa, Cedar Rapids is our vibrant and diverse community known for its rich history, culture, and natural beauty. Our city has a strong sense of community which can be seen at any of our numerous parks, recreational opportunities, and family-friendly events year round. You can also explore our thriving downtown district, filled with shops, restaurants, and entertainment options, or take a stroll along the Cedar River, which runs through the heart of the city. Cedar Rapids - Why you should live here! About the Position Coordinates and supports a variety of projects and provides operational support functions for the Facilities Maintenance Services Division as assigned. The City of Cedar Rapids does not offer sponsorship for employment authorization.Job Duties and Responsibilities * Performs operational and program support functions aligned with departmental goals. * Assists management staff with preparing contract documents, processing contract amendments / purchase orders / payment applications, tracks documents through the approval process. * Prepares accurate and complete Council resolutions and other official documents. * Recommends and implements departmental electronic file structures, document storage practices and work order tracking / reporting programs. * Tracks and updates project status including monitoring budget and change orders for multiple projects using project management software. * Creates reporting templates as requested by management. * Prepares specifications for the purchase of goods and services. * Recommends and implements departmental electronic file structures, document storage practices for ADA audit tracking / reporting programs. * Assists with the utilization and implementation of new technology and software. * Assists with creating, implementing, and tracking lease paperwork for related properties. * Performs related work as required Required Education and Experience * Bachelor's degree from an accredited college or university in Business Administration, Public Administration, or a related field and * Three to five years of experience in administrative or project support, and customer service or * An equivalent combination of education and/or experience * Excellent written, verbal and interpersonal communication skills * Proficiency with Microsoft Office * Ability to work collaboratively with a diverse population Required Licenses or Certifications * Valid U.S. Driver's License * Ability to pass NCIC background check Desired Qualifications * Project management experience, including working with teams, managing resources, and delivering results on schedule Work Schedule * Monday - Friday 8:00am to 5:00pm

Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Job Function and Responsibilities The Operations job family leads all of the business operations within a branch location or multiple branch locations within a defined geography and/or product group. General areas of responsibility include providing leadership for the organization's customer-facing associates and branch functions. Positions in operations leadership are responsible for the day-to-day operations of the organization's branches, areas, and other geographic units and KOB groups. Areas of Impact: Delivers job responsibilities following a defined standard output or set of procedures. Work consists of tasks that are very routine, or well defined, with specific instructions to achieve standardized solutions. Problem solving: Problems and issues faced are routine and solutions are clear. Follows a well established and familiar set of job activities and/or job process to solve a problem. Job duties: Assists data collection from various sources and prepares spreadsheets for data analysis. Supports research for industry trends and benchmarks and normalizes data to be incorporated into reports. Assists the preparation of reports with charts and graphs, mailing lists, maps and ad hoc requests. May make presentations. Identifies missing/incomplete information and inconsistencies/anomalies in more complex research/data. Assists the analyses, reports, makes comparisons to industry/company benchmarks, determines trends, and prepares cost analyses. Adhere to Company compliance and Health Safety and Environment (HSE) policies, procedures, and requirements Regular and reliable attendance Other duties as assigned Qualifications and requirements: 1 - 3 years Ferguson experience is preferred Strong attention to detail and accuracy Self-motivated/goal oriented Ability to effectively multi-task Organization and time management skills Communicates well Knowledge of Trilogie and Microsoft Excel a plus Knowledge of WMS/HighJump prefered but not required Ability to handle stress Team player with good attitude Understands importance of customer service Willingness to help out in other areas, besides operations, when needed At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $15.00 - $20.63 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information

The Life Engagement Coordinator (LEC) delivers meaningful programming for residents by incorporating the Six Dimensions of Wellness-social, physical, spiritual, intellectual, environmental, and emotional. The LEC oversees activities across all levels of care, manages engagement staff, and promotes participation through individualized and group opportunities. The role requires a flexible schedule, including evenings and weekends, and supervision of Assistant Life Engagement Coordinators and Memory Care staff. Essential Functions: * Develop, plan, and implement resident activities that reflect individual preferences and align with the Six Dimensions of Wellness. * Complete Life Story/Six Dimensions of Wellness assessments for new residents. * Oversee and support other Resident Engagement staff, including training and mentoring. * Plan, coordinate, and supervise resident outings and community events. * Maintain activity areas, supplies, and equipment; manage volunteer involvement. * Prepare and distribute the monthly Resident Engagement calendar and newsletter. * Manage resident store (if applicable) and create/maintain life stations for Memory Care residents. * Maintain records and comply with state regulations regarding volunteers and activities. * Participate in staff training, in-services, and mandatory meetings; respond to flexible scheduling needs. * Maintain budget for the Resident Engagement department and ensure proper allocation of resources. Desired Skills and Experience: * Strong communication, interpersonal, and public relations skills. * Organized, flexible, patient, and professional with a commitment to the elderly. * Ability to work independently and as part of a team; problem-solving skills. * Clean driving record; ability to provide proof of auto insurance. Required Education and Experience: * High school diploma or GED. * 1-3 years of experience working with elderly populations. * Obtain and maintain chauffeur license within 30 days of hire. The Perks That Matter: * Competitive salary and bonus opportunities * Health, dental, vision, disability, and life insurance * 401(k) with match * Paid time off and flexible hours * Employee assistance program and on-demand pay * Career growth in a fast-growing company About Jaybird Senior Living We provide seniors with the exceptional care they deserve, in an extraordinary living environment. Our communities offer seniors the freedom to enjoy each day as they see fit, with the right level of care and support; helping them approach life with renewed confidence and purpose. Since 2004, we've created a culture where our staff can innovate and grow - while our residents thrive and their families enjoy peace of mind. The Minnesota Equal Pay for Equal Work Act requires employers in the state of Minnesota to disclose the following information. If the position applied to is not located in Minnesota, the following information may not apply. The base range represents the low and high end of the pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of our total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, we provide a variety of benefits to employees, including medical, dental, and vision insurance coverage, disability insurance, 401(k) with match, paid time off (PTO), Flexible hours for better work-life balance, Employee assistance program, on-demand pay. We are committed to providing equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic under federal, state, or local laws. Life Engagement Coordinator The Life Engagement Coordinator (LEC) delivers meaningful programming for residents by incorporating the Six Dimensions of Wellness-...Garnett Place Retirement Cmnty, Garnett Place Retirement Cmnty jobs, careers at Garnett Place Retirement Cmnty, Healthcare jobs, careers in Healthcare, Cedar Rapids jobs, Iowa jobs, General jobs, Life Engagement Coordinator

Job DescriptionLife Engagement Coordinator The Life Engagement Coordinator (LEC) delivers meaningful programming for residents by incorporating the Six Dimensions of Wellness-social, physical, spiritual, intellectual, environmental, and emotional. The LEC oversees activities across all levels of care, manages engagement staff, and promotes participation through individualized and group opportunities. The role requires a flexible schedule, including evenings and weekends, and supervision of Assistant Life Engagement Coordinators and Memory Care staff. Essential Functions: Develop, plan, and implement resident activities that reflect individual preferences and align with the Six Dimensions of Wellness. Complete Life Story/Six Dimensions of Wellness assessments for new residents. Oversee and support other Resident Engagement staff, including training and mentoring. Plan, coordinate, and supervise resident outings and community events. Maintain activity areas, supplies, and equipment; manage volunteer involvement. Prepare and distribute the monthly Resident Engagement calendar and newsletter. Manage resident store (if applicable) and create/maintain life stations for Memory Care residents. Maintain records and comply with state regulations regarding volunteers and activities. Participate in staff training, in-services, and mandatory meetings; respond to flexible scheduling needs. Maintain budget for the Resident Engagement department and ensure proper allocation of resources. Desired Skills and Experience: Strong communication, interpersonal, and public relations skills. Organized, flexible, patient, and professional with a commitment to the elderly. Ability to work independently and as part of a team; problem-solving skills. Clean driving record; ability to provide proof of auto insurance. Required Education and Experience: High school diploma or GED. 1-3 years of experience working with elderly populations. Obtain and maintain chauffeur license within 30 days of hire. The Perks That Matter: Competitive salary and bonus opportunities Health, dental, vision, disability, and life insurance 401(k) with match Paid time off and flexible hours Employee assistance program and on-demand pay Career growth in a fast-growing company About Jaybird Senior Living We provide seniors with the exceptional care they deserve, in an extraordinary living environment. Our communities offer seniors the freedom to enjoy each day as they see fit, with the right level of care and support; helping them approach life with renewed confidence and purpose. Since 2004, we've created a culture where our staff can innovate and grow - while our residents thrive and their families enjoy peace of mind. The Minnesota Equal Pay for Equal Work Act requires employers in the state of Minnesota to disclose the following information. If the position applied to is not located in Minnesota, the following information may not apply. The base range represents the low and high end of the pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of our total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, we provide a variety of benefits to employees, including medical, dental, and vision insurance coverage, disability insurance, 401(k) with match, paid time off (PTO), Flexible hours for better work-life balance, Employee assistance program, on-demand pay. We are committed to providing equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic under federal, state, or local laws.

The Production Coordinator supports the day-to-day execution of manufacturing operations by coordinating production activities, material flow, and system transactions to ensure schedule adherence and operational efficiency. This role serves as the connection point between Production, Materials, Planning, and Logistics, monitoring real-time production activity, resolving execution issues, and escalating risks as needed to maintain uninterrupted operations. The Production Coordinator operates primarily on the production floor and plays a key role in ensuring data accuracy across production and inventory systems. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. * Support daily production execution in accordance with the established production schedule * Monitor real-time production activity, WIP, line flow, and labor alignment. * Identify and respond to material shortages, system issues, labor gaps, and process disruptions. * Support line changeovers, staging, sequencing, and start-ups to maintain production efficiency. * Serve as a primary point of contact for production execution issues during assigned shifts. * Execute and validate transactions in WMS and JDA, including material movements, picks and confirmations, staging and consumption, inventory adjustments, and completion and backflush transactions. * Troubleshoot system failures, transaction errors, and data inconsistencies across multiple platforms. * Ensure real-time system accuracy between physical inventory and digital records. * Identify the root causes of inventory discrepancies and partner with the appropriate teams to resolve them. * Coordinate material staging, replenishment, and line-side stocking. * Monitor raw materials, WIP, and finished goods to prevent production interruptions. * Support cycle counts, location audits, and inventory validations. * Partner with Receiving and Shipping to resolve material movement, dock flow, and staging issues. * Proactively identify risks related to material shortages, missed picks, line stoppages, system outages, and inventory variances. * Escalate issues to the appropriate level (Production Manager, Planner, Materials Manager, IT, Maintenance) based on impact and urgency. * Support containment and recovery actions during production disruptions. * Serve as a daily communication link between Production, Planning, Materials, Shipping, Quality, and Maintenance. * Participate in shift start-up meetings, production huddles, and handoff communications. * Communicate schedule deviations, risks, and recovery actions in real time. * Identify opportunities to improve material flow, system accuracy, and production execution. * Support 5S, standard work, visual management, and continuous improvement initiatives. * Ensure compliance with all safety, quality, and operational procedures. * Participate in all TVS SCS quality and excellence initiatives. Competencies * Bias for Action * Attention to Detail * Adaptability * Analytical Thinking * Problem Solving * Technical Proficiency * Cross-Functional Communication * Time Management * Organizational Skills Education and Experience * High school diploma or GED required. * 2-4 years of experience in a production, materials, logistics, or shop-floor coordination role within a manufacturing or industrial environment. * Hands-on experience with WMS and JDA required. * Experience working across multiple systems and platforms in a fast-paced production environment. * Strong working knowledge of production floor workflows, inventory movement, and material flow. * Forklift certification required or ability to obtain certification upon hire. * Experience in high-volume manufacturing, assembly, or distribution environments preferred. * RF scanning experience preferred. Travel Occasional travel may be required, including temporary travel to support new site launches or operational start-ups. Physical Demands The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee will be exposed to high forklift traffic and is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The associate may occasionally be required to lift 51 pounds, anything greater than 51 pounds requires assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment This job is performed in a complex manufacturing environment with multiple workstations, heavy machinery and frequent forklift traffic. The facility is subject to seasonal temperature changes. Employees must wear appropriate personal protective equipment (PPE), including steel-toed shoes with metatarsal protection and any additional equipment as specified by company safety guidelines. Position Type/Expected Hours of Work Full-Time. Schedule flexibility for extended or unplanned work hours is required. Other Duties Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. TVS SCS NA is committed to cultivating a diverse and inclusive culture as an EEO employer. The TVS SCS NA team does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law within any employment practices. We are pleased to provide reasonable accommodations to applicants; please contact [Hope Molyneaux, *********************] to request a reasonable accommodation. The employee selected for this role must be able to perform the position's essential functions satisfactorily. If requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. TVS SCS NA complies with the CPRA: CALIFORNIA PRIVACY NOTICE **************************************************************************************************

About the Role:

**LTSS Service Coordinator** _Location:_ Candidate would need to meet face to face with patients in and around the following counties. Candidate will be assigned a territory based on their location. + Wapello + Tama + Marshall + Franklin + Hardin + Jasper + Marion + Lucas + Wayne + Fayette + Black Hawk + Buchanan + Delaware + Jackson + Dubuque + Johnson + Louisa + Muscatine + Monroe + Des Moines + Jefferson + Howard + Benton + Scott + Washington _Field:_ This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. _Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law._ The **LTSS Service Coordinator** is responsible for conducting service coordination functions for a defined caseload of individuals in specialized programs. In collaboration with the person supported, facilitates the Person Centered Planning process that documents the member's preferences, needs and self-identified goals, including but not limited to conducting assessments, development of a comprehensive Person Centered Support Plan (PCSP) and backup plan, interfacing with Medical Directors and participating in interdisciplinary care rounds to support development of a fully integrated care plan, engaging the member's circle of support and overall management of the individuals physical health (PH)/behavioral health (BH)/LTSS needs, as required by applicable state law and contract, and federal requirements. **How you will make an Impact:** + Responsible for performing face to face program assessments (using various tools with pre-defined questions) for identification, applying motivational interviewing techniques for evaluations, coordination, and management of an individual's waiver (such as LTSS/IDD), and BH or PH needs. + Uses tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high-risk complications, addresses gaps in care) and coordinates those member's cases (serving as the single point of contact) with the clinical healthcare management and interdisciplinary team in order to provide care coordination support. + Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to ensure cost effective and efficient utilization of long-term services and supports. + At the direction of the member, documents their short and long-term service and support goals in collaboration with the member's chosen care team that may include, caregivers, family, natural supports, service providers, and physicians. + Identifies members that would benefit from an alternative level of service or other waiver programs. + May also serve as mentor, subject matter expert or preceptor for new staff, assisting in the formal training of associates, and may be involved in process improvement initiatives. + Submits utilization/authorization requests to utilization management with documentation supporting and aligning with the individual's care plan. + Responsible for reporting critical incidents to appropriate internal and external parties such as state and county agencies (Adult Protective Services, Law Enforcement). + Assists and participates in appeal or fair hearings, member grievances, appeals, and state audits. + Travels to worksite and other locations as necessary. **Minimum Requirements:** + Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency; or any combination of education and experience which would provide an equivalent background. + Specific education, years, and type of experience may be required based upon state law and contract requirements. **Preferred Skills, Capabilities and Experiences:** + BA/BS degree field of study in health care related field preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

VGM & Associates is the nation's largest and most comprehensive Member Service Organization (MSO) for post-acute healthcare including DME/HME, Respiratory, Sleep, Wound Care, Complex Rehab, Women's Health, Home Modifications and Orthotics & Prosthetics providers. Over 2,500 providers with nearly 7,000 locations rely on VGM to connect them to valuable resources every single day. The care coordinator for sleep services will support in coordinating, monitoring and reporting on patient sleep therapy compliance. Primarily communicating via phone and email, the Sleep Services Care Coordinator will provide stellar customer service to our sleep therapy patients. Reporting Accountability: VP of Business Development Working Location: Waterloo, IA or surrounding areas with ability to be in office on main campus multiple days a week Work Hours Classification: Full-time, Monday-Friday Responsibilities/Duties of the Sleep Services Care Coordinator Answer calls from referral sources in a timely and professionally manner, and secure referral orders by telephone, fax, and electronic means in a call center environment Coordinate the delivery of medical equipment and other healthcare services, including contacting the patient, provider, or on-line tracking system to confirm items were delivered and/or services rendered Ensure patients receive a high standard of service delivery and care through a series of follow-up quality questions to ensure company quality standards are being met Document patient communication via an internal platform Communicate daily with patients regarding compliance with their equipment via phone, email, and text Obtain and send appropriate clinical documentation to equipment providers by fax or electronic means Communicate with supervisor, other team members, and external parties to keep all entities informed of patient status Collect and enter accurate and detailed patient information Understand, access, and enter patient compliance data through multiple manufacturer platforms Answer questions from patients, providers, and company staff Identify and resolve service issues and complaints Maintain up to date knowledge of company policy and procedures and regulatory, contractual, and accreditation requirements Available for after hours on-call coverage Follow strict confidentiality and HIPAA privacy and security guidelines Perform other duties as assigned Qualifications of the Sleep Services Care Coordinator Education/Experience: High school diploma/GED desired Equivalent professional experience preferred Must comply with continuing education per Company, regulatory, contractual, and accreditation requirements' Skills and competencies: Customer service focused High degree of integrity and trust Ability to multitask and prioritize Possesses strong time management and organization skills Detailed oriented Works well under pressure and is punctual Flexible with the ability to routinely adapt to change Team player with excellent communication skills Physical Requirements: Working at a physical desk, moving about the office and facility as needed for work Operation of office machinery and equipment Visual abilities to include reading, distance vision, and peripheral vision This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate. VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, pregnancy, national origin, disability, genetic information, military or veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

VGM & Associates is the nation's largest and most comprehensive Member Service Organization (MSO) for post-acute healthcare including DME/HME, Respiratory, Sleep, Wound Care, Complex Rehab, Women's Health, Home Modifications and Orthotics & Prosthetics providers. Over 2,500 providers with nearly 7,000 locations rely on VGM to connect them to valuable resources every single day. The care coordinator for sleep services will support in coordinating, monitoring and reporting on patient sleep therapy compliance. Primarily communicating via phone and email, the Sleep Services Care Coordinator will provide stellar customer service to our sleep therapy patients. Reporting Accountability: VP of Business Development Working Location: Waterloo, IA or surrounding areas with ability to be in office on main campus multiple days a week Work Hours Classification: Full-time, Monday-Friday Responsibilities/Duties of the Sleep Services Care Coordinator * Answer calls from referral sources in a timely and professionally manner, and secure referral orders by telephone, fax, and electronic means in a call center environment * Coordinate the delivery of medical equipment and other healthcare services, including contacting the patient, provider, or on-line tracking system to confirm items were delivered and/or services rendered * Ensure patients receive a high standard of service delivery and care through a series of follow-up quality questions to ensure company quality standards are being met * Document patient communication via an internal platform * Communicate daily with patients regarding compliance with their equipment via phone, email, and text * Obtain and send appropriate clinical documentation to equipment providers by fax or electronic means * Communicate with supervisor, other team members, and external parties to keep all entities informed of patient status * Collect and enter accurate and detailed patient information * Understand, access, and enter patient compliance data through multiple manufacturer platforms * Answer questions from patients, providers, and company staff * Identify and resolve service issues and complaints * Maintain up to date knowledge of company policy and procedures and regulatory, contractual, and accreditation requirements * Available for after hours on-call coverage * Follow strict confidentiality and HIPAA privacy and security guidelines * Perform other duties as assigned Qualifications of the Sleep Services Care Coordinator Education/Experience: * High school diploma/GED desired * Equivalent professional experience preferred * Must comply with continuing education per Company, regulatory, contractual, and accreditation requirements' Skills and competencies: * Customer service focused * High degree of integrity and trust * Ability to multitask and prioritize * Possesses strong time management and organization skills * Detailed oriented * Works well under pressure and is punctual * Flexible with the ability to routinely adapt to change * Team player with excellent communication skills Physical Requirements: * Working at a physical desk, moving about the office and facility as needed for work * Operation of office machinery and equipment * Visual abilities to include reading, distance vision, and peripheral vision This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate. VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, pregnancy, national origin, disability, genetic information, military or veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionDescription: The Project Coordinator is primarily responsible for coordinating projects in a timely manner. Is responsible for ensuring that each detail in the customer's order is addressed by accurately purchasing all needed materials for the project. Works closely with sales teams, order fulfillment teams and 3rd party providers to achieve and provide excellent customer satisfaction. Must be able to work well in a team environment. Assigned tasks may vary based on business necessity. Responsibilities/Accountabilities: · Reviewing and booking orders from the sales team · Recording key dates and activities related to orders · Scheduling and releasing completed product · Scheduling of Value Add and Pre-finish · Coordination and management of installation permits · Collecting and verifying Lead Safe Install paperwork when applicable · Coordinating delivery of customer orders · Resource for PQM /ADM and product offering questions · May assist with physical inventory and help resolve inventory discrepancies · Promotes and facilitates continuous improvement activities in the department · Other tasks as assigned by management Skills/Knowledge: · Works collaboratively with Pella team members and customers · Enjoys working in fast-paced environment with a high sense of urgency · Strong problem-solving skills · Seeks out internal experts and utilizes their knowledge · Adaptable to changing processes and priorities · Focused on details and follow through · Proficiency with Microsoft Office and ability to learn internal software programs and applications Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications, physical demands and work environment characteristics listed below are representative of the knowledge, skill, and/or ability required to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Must have High School Diploma or GED. AA or Technical degree preferred, 0-2 year's customer service, or general business experience preferred. Prior knowledge of general construction applications and terminology and/or window and door applications or components is desirable but not required. Computer Skills: Proficiency with Microsoft Word, Excel, Outlook and PowerPoint software applications. Will be expected to develop proficiency in Pella proprietary software (i.e. PQM, POETS, OMS, etc.). Communication Skills: Excellent verbal and written English language skills are required as well as good public relations, public speaking, and customer service skills. Ability to read, interpret, understand and explain documents such as sales processes, product specifications or warranty manuals. Ability to effectively present information to others, gather information from others, and respond appropriately to questions from customers, coworkers and managers. Must display excellent phone and email etiquette. Must be able to present appropriate attitude for the situation when interacting with customers or coworkers. Professional Skills: Must be a team player and exhibit a strong desire to learn and promote self-growth. Must be pro-active, self-disciplined, self-motivated, and have a demonstrated ability to follow projects through to completion. Attention to detail is required. Must be able to demonstrate organizational skills, prioritize tasks, and meet deadlines. Must be able to develop trust, respect, and confidence of customers, coworkers and managers. Must present in a clean and neat physical appearance. Must be able to investigate issues and resolve conflict in the best interests of the business and our customers. Mathematical Skills: Ability to subtract two digit numbers and to multiply and divide with 10s and 100s. Ability to perform calculations using units of money, time, measurement, etc. Ability to calculate figures and amounts such as proportions, percentages, area, length, width, height, and depth. Ability to apply basic concepts of algebra, geometry and general business math. Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, type or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit, stoop, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Time commitment required of this position will vary based on business needs. Work Environment: Work environment with this job primarily includes the typical office environment. The noise level of this job is typically moderate. Employees in office positions may occasionally enter warehouse work areas. Requirements:

Job DescriptionSalary: $23-$26/HR Tri-City Electric Co. is currently seeking a Project Coordinator for a project with CST-Triventure in Cedar Rapids, IA. The Project Coordinator will support project managers and field leadership in organizing, tracking, and executing key administrative and operational tasks for hyperscale electrical construction projects. This role ensures project documentation, schedules, procurement, and communication flows are accurate, timely, and aligned with client expectations and internal processes. Responsibilities include but are not limited to: Provide administrative assistance to on-site project manager and field management Create and maintain job files, track personnel and type miscellaneous documents as requested Schedule personnel and process new hire paperwork Compile information needed (order tracking, attendance, manpower, etc) Enter weekly payroll hours into accounting software Performs filing, faxing, copying, and scanning Assist with monthly billing process Assist procurement with smaller purchases Coordinating and setting up all onsite events/meetings Monthly lien waiver tracking Qualifications: High school diploma with some college 2-5 years of administrative support experience and/or the equivalent combination of education and experience. Previous experience on a construction project is preferred but not required. Candidates must possess strong attention to detail, focus on accuracy, solid communication skills, positive initiative and judgement, the ability to problem solve and meet deadlines, self-motivation and be organized. All job offers are contingent upon successful completion of a drug screen and reference check. Tri-City Electric Co. is an equal opportunity employer.

The Department of Pathology is seeking a Donor Coordinator to be responsible for working with donors, funeral directors, and mortuary staff to ensure appropriate consent and triage of potential donors, coordinates the prompt and rapid transportation of deceased donors or received tissue specimens to the lab. Communicates with patients and donor families to answer questions about brain donation and works closely with collaborators at the Brain Donor Project to follow up on donor referrals and recruit new patients. Serves as the liaison between the laboratory and other institutions supporting the Iowa Neuropathology Resource Lab. This position is 100% time. Duties to include: · Coordinate Rapid Logistics and Donor Transport · Engage and Support Donor Families and Patients · Strengthen Partnerships with External Collaborators · Serve as Institutional Liaison for the Iowa Neuropathology Resource Lab · Facilitate Donor Evaluation, Consent, and Case Triage For a full job description, please send an e-mail to the contact listed below. The Department of Pathology is part of UI Health Care, a comprehensive health sciences center that serves Iowa and the region, as well as patients referred from the United States and overseas. The Clinical Laboratories are well recognized for providing outstanding and comprehensive care to the patients we serve. The breadth and depth of services provided are amongst the best in the country. The educational programs that the department participates in includes medical students, clinical laboratory scientists as well as biomedical scientists. To learn more: ********************************************* Required Qualifications: · Bachelor's degree in healthcare administration, biology, biological sciences, neuroscience, social work, or another related field, or an equivalent combination of education and experience. · Six months to one-year patient care experience in any capacity is required. · Excellent written and verbal communication skills are required. Desirable Qualifications: · Experience in a health care or clinical environment. · Experience working in a biorepository that collects human samples is desirable. · Experience with customer service. · Familiarity with database entry and management. Position and Application details: In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission: · Resume · Cover Letter Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. This position is not eligible for University sponsorship for employment authorization. For additional questions, please contact Brenda Carey via email at **********************. Applicant Resource Center - Need help submitting an application or accepting an offer? Support is available! Our Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital. Hours: Monday 10:00 a.m. - 4:00 p.m. Tuesday 10:00 a.m. - 4:00 p.m. Wednesday 10:00 a.m. - 4:00 p.m. Thursday 10:00 a.m. - 4:00 p.m. Friday 10:00 a.m. - 4:00 p.m. Or by appointment Contact **************************************** to schedule an appointment or just stop by. Visit the website for more information: Application Resource Center | University of Iowa Health Care Additional Information Compensation Contact Information

Full-time Description Vibrant is searching for a Service Coordinator who understands the importance of meeting our client's needs and allowing them to Be Home...Be Well...and Be Happy!! Service Coordinator Hours: 8:00 AM - 5:00 PM Monday-Thursday, 8:00-12:00 Fridays Benefits: 401K with Company Match Vision and Dental Insurance Voluntary Benefits Accrued PTO Paid Sick Leave Four Hour Work Day on Fridays Wellness Reimbursement On Demand Daily Pay Paid Holidays Growth Opportunities Company Sponsored Outings Basic Functions: The Service Coordinator is part of the office leadership team responsible for providing customer service to employees, clients and referral partners. The Service Coordinator works strategically with leadership to successfully execute local, regional, and corporate initiatives within the organization. The Service Coordinator is responsible for the overall quality of the scheduling department. Responsibilities: Answer incoming calls in a friendly, professional, and knowledgeable manner Provide ongoing/additional training as required Manage staff escalations and resolution timely and effectively Manage client escalations and resolution timely and effectively Identify hiring needs and coordinate hiring efforts with the Staffing Coordinator Attend office and management meetings Maintain client and caregiver data in the software system(s) Develop/manage/build client and caregiver schedules Communicate with clients and staff daily regarding services and schedules Build positive relationships with clients, staff, and referral sources through effective communication Other duties as assigned Essential Qualifications: Demonstrated customer service skills and ability to de-escalate situations Computer/keyboarding skills: Microsoft office, Excel, PowerPoint, Adobe Have an interest in serving the elderly or people with disabilities Excellent verbal and written communication skills Ability to provide customer service to all types of people of different age, race, gender, socioeconomic status, and special needs Ability to manage multiple projects and deadlines; and thrive in a fast-paced environment Have a positive attitude and be a team player Special Requirements: Ability to drive to work site locations Ability to lift 25-50 pounds, bend, twist, kneel, reach, push, pull, and carry Valid Driver's License and auto insurance Requirements Other Requirements: Record daily care notes Report any significant client changes to the Agency office Have car insurance MUST HAVE A VALID DRIVERS LICENSE Must be 18 years or older Salary Description $18-$20

Small enough to care. Big enough to deliver. As Facilities Coordinator, this position will provide critical administrative and operational support to the Facilities Management Team. The role focuses on building oversight, mailing and shipping services, office supply management, maintenance coordination, and management of vendor contracts. The responsibilities include acting as a liaison between employees and outside contractors. This position focuses on managing administrative tasks while coordinating facilities-related activities to maintain a safe, efficient, and productive work environment. This position involves coordinating day-to-day facilities management, supporting high-level operations and ensuring optimal workplace experience for employees, executives, and visitors. Responsibilities * Serves as a primary point of contact for day-to-day workplace operations, including managing vendor contracts, office supplies, furniture, equipment, and other services. * Act as central point of contact for facilities-related requests, communicating work orders, and ensuring prompt resolution of issues through use of a work order ticketing system. * Works with office supply vendors to coordinate the purchase of office supplies. * Oversees management of shipping services -UPS, FedEx, & USPS including Business Reply Mail and P.O Boxes. * Coordinates setup, breakdown, and arrangement of amenities (e.g., beverages, ice, and coffee) for meetings and events hosted in the Iowa City Downtown conference rooms, ensuring a professional and well-prepared environment. * Assist in bank wide vehicle fleet management and parking arrangements. Qualifications * Associates degree or equivalent combination of education and related work experience. * Two or more years of experience in supporting facility operations and functions. Created By : Compensation Range The Perks! * Competitive base compensation with additional performance-based incentives (incentives vary depending on role) * Career development and continuous learning opportunities * Paid Time Off, Paid Holidays, Parental/Grandparent Leave, and more * 100% vested 401(k) Retirement Plan with 6% company match * Medical, Dental, and Vision insurance * Flex spending plan & Health savings accounts with employer contribution * Student Loan Debt Reduction Program * Employer provided group life insurance with option to purchase additional life insurance for you and your family members * Employer provided long term and short term disability insurance * Additional Insurance options to meet your personal needs: Critical Illness and Accident insurance, and Hospital Indemnity * Wellness Program * Free banking services and other financial services discounts RISE stands for Retention, Innovation, Support, and Empowerment. Through RISE we aspire to create and sustain a culture of respect and belonging that is reflected in the workplace and the communities we serve. Let's build something great, together.

Small enough to care. Big enough to deliver. As Facilities Coordinator, this position will provide critical administrative and operational support to the Facilities Management Team. The role focuses on building oversight, mailing and shipping services, office supply management, maintenance coordination, and management of vendor contracts. The responsibilities include acting as a liaison between employees and outside contractors. This position focuses on managing administrative tasks while coordinating facilities-related activities to maintain a safe, efficient, and productive work environment. This position involves coordinating day-to-day facilities management, supporting high-level operations and ensuring optimal workplace experience for employees, executives, and visitors. Responsibilities Serves as a primary point of contact for day-to-day workplace operations, including managing vendor contracts, office supplies, furniture, equipment, and other services. Act as central point of contact for facilities-related requests, communicating work orders, and ensuring prompt resolution of issues through use of a work order ticketing system. Works with office supply vendors to coordinate the purchase of office supplies. Oversees management of shipping services -UPS, FedEx, & USPS including Business Reply Mail and P.O Boxes. Coordinates setup, breakdown, and arrangement of amenities (e.g., beverages, ice, and coffee) for meetings and events hosted in the Iowa City Downtown conference rooms, ensuring a professional and well-prepared environment. Assist in bank wide vehicle fleet management and parking arrangements. Qualifications Associates degree or equivalent combination of education and related work experience. Two or more years of experience in supporting facility operations and functions. The Perks! Competitive base compensation with additional performance-based incentives (incentives vary depending on role) Career development and continuous learning opportunities Paid Time Off, Paid Holidays, Parental/Grandparent Leave, and more 100% vested 401(k) Retirement Plan with 6% company match Medical, Dental, and Vision insurance Flex spending plan & Health savings accounts with employer contribution Student Loan Debt Reduction Program Employer provided group life insurance with option to purchase additional life insurance for you and your family members Employer provided long term and short term disability insurance Additional Insurance options to meet your personal needs: Critical Illness and Accident insurance, and Hospital Indemnity Wellness Program Free banking services and other financial services discounts RISE stands for Retention, Innovation, Support, and Empowerment. Through RISE we aspire to create and sustain a culture of respect and belonging that is reflected in the workplace and the communities we serve. Let's build something great, together. We can recommend jobs specifically for you! Click here to get started.

VGM & Associates is the nation's largest and most comprehensive Member Service Organization (MSO) for post-acute healthcare including DME/HME, Respiratory, Sleep, Wound Care, Complex Rehab, Women's Health, Home Modifications and Orthotics & Prosthetics providers. Over 2,500 providers with nearly 7,000 locations rely on VGM to connect them to valuable resources every single day. The care coordinator for sleep services will support in coordinating, monitoring and reporting on patient sleep therapy compliance. Primarily communicating via phone and email, the Sleep Services Care Coordinator will provide stellar customer service to our sleep therapy patients. Reporting Accountability: VP of Business Development Working Location: Waterloo, IA or surrounding areas with ability to be in office on main campus multiple days a week Work Hours Classification: Full-time, Monday-Friday Responsibilities/Duties of the Sleep Services Care Coordinator Answer calls from referral sources in a timely and professionally manner, and secure referral orders by telephone, fax, and electronic means in a call center environment Coordinate the delivery of medical equipment and other healthcare services, including contacting the patient, provider, or on-line tracking system to confirm items were delivered and/or services rendered Ensure patients receive a high standard of service delivery and care through a series of follow-up quality questions to ensure company quality standards are being met Document patient communication via an internal platform Communicate daily with patients regarding compliance with their equipment via phone, email, and text Obtain and send appropriate clinical documentation to equipment providers by fax or electronic means Communicate with supervisor, other team members, and external parties to keep all entities informed of patient status Collect and enter accurate and detailed patient information Understand, access, and enter patient compliance data through multiple manufacturer platforms Answer questions from patients, providers, and company staff Identify and resolve service issues and complaints Maintain up to date knowledge of company policy and procedures and regulatory, contractual, and accreditation requirements Available for after hours on-call coverage Follow strict confidentiality and HIPAA privacy and security guidelines Perform other duties as assigned Qualifications of the Sleep Services Care Coordinator Education/Experience: High school diploma/GED desired Equivalent professional experience preferred Must comply with continuing education per Company, regulatory, contractual, and accreditation requirements' Skills and competencies: Customer service focused High degree of integrity and trust Ability to multitask and prioritize Possesses strong time management and organization skills Detailed oriented Works well under pressure and is punctual Flexible with the ability to routinely adapt to change Team player with excellent communication skills Physical Requirements: Working at a physical desk, moving about the office and facility as needed for work Operation of office machinery and equipment Visual abilities to include reading, distance vision, and peripheral vision This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate. VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, pregnancy, national origin, disability, genetic information, military or veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.