Our Batavia, NY location is looking for a detail-oriented Delivery Operations Coordinator to manage scheduling, coordinate with guests, and support our delivery teams. You'll ensure every delivery runs smoothly and every guest has a great experience!
What You'll Do:
Scheduling & Guest Communication
Monitor and organize the inbox daily, responding promptly.
Schedule deliveries accurately-confirm addresses, order details, phone numbers, and explain the process clearly.
Contact guests to book deliveries, share operating hours, and keep communication consistent.
Follow up daily until every delivery is confirmed.
Performance & Guest Support
Meet or exceed KPIs for scheduling efficiency, on-time delivery, and guest satisfaction.
Submit Route Change Forms and Account Reviews, following up to resolve issues.
Track deliveries in real-time to ensure accuracy and timeliness.
Respond quickly to guest inquiries via Podium and other channels, aiming for one-call resolutions.
Take on additional tasks as needed to support the team.
What You Bring:
Strong computer skills, including typing and Microsoft Office.
Clear, professional phone presence.
Customer service experience (preferred).
Ability to multitask and stay focused in a busy environment.
Comfortable sitting for up to 4 hours at a time.
High School Diploma or GED.
The Environment:
Fast-paced office setting that rewards organization and adaptability.
Monday-Friday 8AM-430PM, rotating Saturdays 8AM-430PM
After training is complete, we can discuss a hybrid work option!
Compensation details: 17 Hourly Wage
PI693c032a90ce-37***********7
$38k-56k yearly est. 4d ago
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Wellness Coordinator
Unitedhealth Group 4.6
Coordinator job in Cheektowaga, NY
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Wellness Coordinators function in a non-clinical capacity responsible for providing care coordination or administrative support to members with behavioral health and substance abuse needs. Wellness Coordinators will be a primary care navigator by locating and engage members, screening for and identifying gaps in care, addressing SDOH needs and developing individual care plans to overcome barriers to access to care. Wellness Coordinators will also provide administrative support to the Behavioral Health Case Management department through assigning referrals, providing chart summaries and verification of member demographics.
Schedule: Monday through Friday a 40-hour work week between the hours of 7:00 am to 7:00 pm CST
Location: Remote National
You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
Wellness Coordinators work in an inbound and outbound member queue
Documentation in multiple electronic documentation systems
Coordinate information to clinical team partners
Provide behavioral health benefit education
Contact members to screen for and identity gaps in care
Provide network referrals and appropriate community resources to help the member engage with mental health and substance use treatment
Administrative support
Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: uhgbenefits
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
2+ years of managed care or call center experience
1+ years of computer proficiency experience
Preferred Qualifications:
Bachelor's degree in behavioral health, psychology, social work or related field
1+ years of experience in Medical/Behavioral health setting (i.e. hospital, managed care organization, or joint medical/behavioral outpatient practice)
Casework experience at hospitals, social service agencies or community mental health centers
Dual diagnosis experience with mental health and substance abuse
Experience working in an environment that requires coordination of benefits and utilization of multiple groups and resources for patients
Working knowledge of community-based resources and services
Creative problem-solving skills with the ability to use community and network resources to meet members' needs
Demonstrates initiative in achieving individual, team, and organizational goals and objectives
Soft Skills:
Must demonstrate flexibility, ability to follow through on all tasks in a timely fashion, good attention to detail and a willingness to learn
Solid oral and written communication skills - specifically telephone skills
Demonstrated effective organizational skills and scheduling skills as observed in day-to-day work
Experience handling sensitive issues with members and providers in a confidential manner
Excellent customer service skills
Solid team player and team building skills
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.98 to $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Application Deadline:
This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #GREEN
$18-32.1 hourly 3d ago
Wraparound Care Coordinator
Child and Family Services 4.5
Coordinator job in Buffalo, NY
The Wraparound Care Coordinator provides home-based services to assist youth and families within the Erie County System of Care and who are receiving services through Erie County Department of Social Services. Care Coordination is provided through strength-based, individualized service planning. Linkages, coordination, and monitoring of services to improve and promote family stability are the focus of services.
Major Responsibilities/Activities:
Provides home based services to families in Erie County utilizing the MiiWrap Care Coordination model
Utilizes a strengths-based family driven approach to services
Partners with children, parents, guardians, Erie County Department of Social Services and service providers to create a comprehensive Plan of Care and identify any additional services the family may benefit from
Conducts assessments throughout duration of the case
Provides education, care coordination, and community linkages as appropriate
Conducts face to face contacts with families
Conducts Child and Family Team meetings each month
Participates in trainings required by stakeholders and agency
Maintains timely and accurate documentation in two systems
Other duties as deemed appropriate
Competencies:
Solid writing and verbal communication
Strong engagement skills and ability to engage with diverse populations
Flexibility related to scheduling
Familiarity with computer applications (i.e. Word, Excel, Outlook)
Familiarity with Fidelity EHR and Connections are a plus
Bi-lingual ability is a plus
Motivational Interviewing skills are a plus
Minimum Requirements:
Bachelor's Degree or Master's Degree in a human services related field plus 1 year experience in a professional or internship human services setting. *Experience must be providing direct care services or linkage services to at risk youth/children and families.
Valid NYS Driver's License and adequate auto insurance
Ability to work effectively with clients, families, staff and community contacts from a variety of cultural and ethnic backgrounds.
Hours: Flexible schedule based on clients' needs.
Competitive pay rate of $21.512 per hour based on a 37.5 hour work week
CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment.
Paid Time Off (PTO)
-20 PTO Days (25 Days After Five Years of Employment)
-14 Paid Holidays (includes 2 flex holidays)
- Bereavement: Four Paid Days
- Paid Jury Duty
Employer Paid Life Insurance
Medical, Two Plan Options
Dental, Two Plan Options
Vision Insurance
Wellness Program and Incentives
Health Savings Account (HSA) and Quarterly Employer-Contributions
Healthcare Flexible Spending Account (FSA)
Dependent Care FSA Retirement
Employee Referral Bonus
Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF)
403(b) Right Away and Employer-Contributions After Two Years
Child & Family Services is an Equal Opportunity Employer: Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.
$21.5 hourly 60d+ ago
Educational Coordinator
Summit Educational Resources 4.0
Coordinator job in Buffalo, NY
Join Our Team and Make a Difference Every Day Educational Coordinator Pay: $60,000 - $65,000 Schedule: Monday - Friday, 8:00 AM - 3:30 PM, 37.5 hrs./week The Summit Center is Western New York's leading provider of evidence-based services for children and adults with autism and other developmental, social, and behavioral challenges. Our team is dedicated to helping every individual we serve achieve their highest level of independence. If you're passionate about making lives better and in search of a good job with dedicated supervisors, great benefits, and a supportive environment become a #DifferenceMaker and join our team.
Why Work With Us?
* Up to 42 days of paid time off
* 14-16 paid holidays annually
* Potential for annual raises and profit sharing
* Tuition Reimbursement
* Health, dental, and vision insurance/Medical opt-out payment (up to $1,000/year)
* 401K with up to 4% employer match
* Life and long-term disability insurance
JOB SUMMARY: The Educational Coordinator will oversee the implementation of evidence-based curricula and interventions by assigned teachers across Summit Academy. The Educational Coordinator will oversee curriculum and educational activities for all students and classrooms and collaborate with other Educational Coordinators and Clinical Coordinators to ensure consistency of clinical services across Summit Academy. In collaboration with the Principal, the Educational Coordinator will ensure established classroom standards are implemented with fidelity in all classrooms and home programs.
ESSENTIAL DUTIES & RESPONSIBILITIES: The Educational Coordinator must be able to consistently and successfully perform all essential functions of the position.
1. Staff Development and Support
* Oversee teacher and direct care staff training and development in the area of curriculum and instruction.
* Conduct visits and informal observations to ensure instructional quality and adherence to classroom standards.
* Model effective teaching strategies and facilitate group instruction sessions for continued learning.
* Offer continuous coaching to staff.
* Provide input to Principal and Assistant Principal to recognize staff accomplishments and address performance concerns in the areas of curriculum and instruction
* Assist teams in developing classroom schedules to meet the educational needs of their students
* Guide teachers in the development of student goals and objectives during the AR process to ensure an
appropriate, comprehensive and functional curriculum for all students
2. Student Support and Curriculum Management
* Ensure that each student has a curriculum that includes a clear delineation of objectives, individualized lesson plans, and methods for tracking individual progress; provide clinical and technical support for all curricula.
* Engage in curriculum problem solving by addressing and resolving curriculum-related issues.
* Ensure educational materials are appropriate and aligned with best practice/evidence-based practice.
* Administer educational assessments across all approved curricula
* Attend team meetings and other programming meetings as required.
* Support the implementation of recommended behavioral strategies and plans, and accompanying curriculum goals
* Ensure that curriculum and instruction recommendations from meetings are implemented and evaluated
3. Participate in Leadership Activities
* At the building level, contribute to efforts to support staff development, morale, etc.
* Adhere to curriculum and instruction initiatives, as directed by the Curriculum Coordinator; participate in Educational Coordinator meetings to provide input and receive pertinent information and updates
* Participate in Academy Leadership meetings and contribute to Academy-wide efforts and initiatives, as appropriate
* Conduct training as needed/appropriate for the Academy staff as a whole
4. Code of Ethics
* Adheres to The Summit Center Core Agency Values of Adaptability, Accountability, Collaboration, Integrity, Optimism, and Respect.
* Adheres to The Academy policies, and Summit Center employment policies as outlined in the Employee Handbook including, but not limited to dress code, attendance and punctuality, and Paid Time Off.
* Perform any other duties as requested by your supervisor.
EDUCATION and/or EXPERIENCE:
* Master Degree or Ph.D. in Special Education or related field
* Minimum of two years' experience in a direct clinical or educational setting with children or adults with developmental disabilities;
* Training and experience in the use of evidence-based practice with particular emphasis on methods of applied behavior analysis.
* Three years' experience as a classroom Teacher preferred.
CERTIFICATES, LICENSES, REGISTRATIONS Etc.:
* Maintains Professional or Permanent Certification as a Teacher, School Psychologist; or other related professional.
* NYS certification in School Building Leader (SBL), School District Leader (SDL) or certification as a Board Certified Behavior Analyst required within 3 years of accepting position.
* Preferred Board Certified Behavior Analyst.
* First Aid and SCIP-R certification (agency will provide)
At The Summit Center, you'll be part of a compassionate, highly trained team committed to empowering individuals to reach their full potential. Let your next job be the one that truly makes a difference.
Apply now to become a #DifferenceMaker!
$60k-65k yearly 16d ago
Housing Stability Coordinator
Housingvisions 3.5
Coordinator job in Niagara Falls, NY
Housing Visions is growing again and we need great people to join our team! Location would be in Western New York traveling around assigned portfolio. This is a Full Time benefit eligible position, Monday - Friday 8:30 am - 5:00pm, with occasional night/weekend hours. Pay Range is $25-$28/hr.
Housing Visions offers a generous benefits package :
Health, Dental, and Vision insurance with employer contribution
Health Reimbursement Account - 100% Employer funded with $0 out of pocket for in-network coverage
Flexible and Dependent Care Spending Account
401(k) and Roth
Employer 401(k) & Roth Match after 1 year (up to 5%)
Employer paid Basic Life and AD&D insurance
Supplemental Life available for self, spouse and child(ren)
Employee Assistance Program
Short-term disability
Paid Parental Leave
4 weeks paid time off
1 week of sick pay
12 paid holidays
The Housing Stability Coordinator supports individuals supports individuals enrolled in NYS 1115 Medicaid Waiver programming through Medicaid Managed Care plans. This position focuses on assessing clients' Health-Related Social Needs (HRSN), including housing stabilization, food security, utilities, transportation, and other social determinants of health. The Case Manager provides person-centered case management, service navigation, and advocacy, ensuring all services are trauma-informed, outcomes-driven, and documented for Medicaid reimbursement. The overall goal is to help clients secure and maintain safe, affordable housing and address barriers to health and well-being in alignment with Housing Visions' mission, vision, and values.
$25-28 hourly Auto-Apply 60d+ ago
Facilities Coordinator
Tomric Systems Inc.
Coordinator job in Buffalo, NY
Please Note - If you are seeing this job posting on a public posting site, it is important that you complete the Tomric Systems online job application to be considered for this position.
The role of the Service Technician for Confectionery Equipment is to ensure the optimal performance and functionality of our clients' chocolate manufacturing equipment including installation, maintenance, diagnosing problems, advising customers on service solutions, and hands-on implementing service solutions.
Installation and Commissioning:
Efficiently install and commission chocolate manufacturing equipment at client sites. Travel is required. Conduct thorough testing to ensure all components are functioning according to specifications and safely.
Preventive Maintenance:
Develop and implement preventive maintenance schedules for chocolate machinery. Perform routine inspections to identify potential issues before they escalate.
Diagnostic Troubleshooting and Repairs:
Diagnose and repair equipment malfunctions promptly and effectively. Collaborate with clients to troubleshoot issues and provide solutions. Persuade customers to invest in necessary replacements or vital repairs to key components of machinery.
Customer Training:
Conduct training sessions for clients on proper equipment operation and maintenance procedures. Educate users about the correct use and upkeep of their products. Provide technical support and guidance to customers to maximize equipment efficiency in a professional and friendly manner.
Documentation:
Maintain accurate records in PipeDrive or other similar software of service activities, including installations, repairs, and preventive maintenance. Generate service reports and communicate findings to the customer and internal teams.
Collaboration:
Work closely with the sales, culinary and customer support teams to ensure a seamless customer experience. Provide feedback to the team for continuous product improvement and client satisfaction.
Education:
Required - High School Diploma or GED
Desired Associates/Bachelors Degree, or related Technical Certification(s)
Experience:
Required
o Minimum of one year working on mechanical and electrical systems
o Minimum of one year servicing industrial machinery, ideally for the confectionery and/or food processing industries
o Able to read blueprints, mechanical engineering schematics, diagrams, and electrical diagrams.
Desired
Certified forklift driving certification (we can train and certify on-site).
Many other types of life experiences and work experiences can prepare a person for a technical career. During interviews, candidates are invited to describe their prior work experiences to include:
Successes and how they achieved those successes
Challenges/Failures, Lessons learned from those experiences
Desired Skills and Ways of Working
Problem-Solving Skills:
Ability to analyze complex technical issues and develop effective solutions. Strong troubleshooting skills with a methodical approach.
Communication Skills:
Excellent interpersonal, verbal, and written communication skills. Ability to convey technical information to a nontechnical audience and client in a clear and understandable manner.
· Basic Computer Skills:
Computer literate for filing repair, installation and maintenance reports in the system.
Customer-Focused:
Dedication to providing outstanding customer service. Willingness to go the extra mile to ensure customer satisfaction.
Flexibility:
Adaptability to a dynamic work environment and willingness to travel to client locations as needed. Must have a valid passport for international travel.
Time management:
Ability to work with minimal supervision while using their own technical judgment and communicating with other internal departments.
Physical Requirements:
Physical stamina in the handling of complex tools, heavy equipment and moving in confined spaces. Ability to lift more than 50 pounds.
Periods sitting at a desk and working on a computer.
Must be able to lift up to 25 pounds on a regular basis and up to 50 pounds at times
While performing the duties of this job, the team member is regularly required to hear, speak, stand, walk, climb balance, stoop, kneel, crouch and move for long periods of time in a physically demanding, fast-paced environment.
The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms.
Must wear required PPE while performing job duties
Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Noise level is moderate to loud
Compensation details: 20-35 Hourly Wage
PIe53d50abd77a-31181-39449701
$36k-55k yearly est. 8d ago
Data, Communications & Outreach Coordinator
Umass Amherst
Coordinator job in Amherst, NY
The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world.
Job Summary
Under general supervision of the Associate Director of Education & Training, the Data, Communications and Outreach Coordinator is responsible for the Database Management for Disability Services (DS). Serves as the data steward for the department, coordinates all communications from Disability Services, and manages outreach and development efforts.
Essential Functions
Responsible for the conversion, integration, debut and management of the Department's comprehensive management system/database that tracks all aspects of the services provided to the UMass Community.
Serves as the data custodian for the department, collaborating with IT (Information Technology) to ensure the safe storage of information and easy accessibility by DS staff.
Prepares and updates the new system to coincide with work processes.
Maintains existing management system to ensure continuity of services during the transition.
Manages the debut of the new system, including but not limited to providing training to faculty, staff and students utilizing the system.
Works collaboratively with SATS/AFIT to address any IT-related challenges.
Addresses and problem solve any unforeseen challenges with the system.
Responsible for the coordination of DS communications.
Manages outreach to key stakeholders and DS development efforts.
Works in close coordination and collaboration with the SACL (Student Affairs and Campus Life) Director of Communications in the department's outreach and communication efforts.
Creates templates, promotional materials, and sends regular reminder and announcement emails to key stakeholders.
Manages the DS website, DS Canvas (LMS) and social media presence to support DS's priorities.
Communicates with DS program areas to ensure that staff have current knowledge of policies, procedures, and developments, including messaging amongst discrete audiences for the DS office.
Develops communications with the appropriate voice, cadence, and style, factoring in audience, intent, and occasion. Reviews/edits the work of others preparing materials to go out under the DS name, ensuring all communications have the proper tone, are factually correct and adhere to the university's brand strategy.
Participates in discussions with DS leadership involving crisis communications and issue management. Develops key messages to support the appropriate campus partners and ensures accurate and timely distribution of information to the campus community.
Works with DS leadership, and key stakeholders to establish, implement, regularly measure and adapt strategies and approaches to inform and engage the disability community.
Assists with planning, publicizing, and implementing department events and professional development.
Coordinates educational training and provides representation at campus partner events including but not limited to Admissions, New Student & Family Programs, U Safe, Athletics, Residential Life and Alumni events, etc.
Maintains a scholarship selection process for Class of 1943, Begin, Gavin and Parking scholarship fund selection and alumni relations.
Other Functions
Performs related duties as assigned or required. Understands responsibilities with respect to Title IX, Clery and other compliance requirements.
Demonstrates capacity, skill, and willingness to engage students and contribute to student success.
Understands responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with university policy.
Contributes toward creating a positive and respectful workplace. Uses access to sensitive and/or not yet public university related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others.
Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
Bachelor's degree.
Two (2) years of experience in areas such as program coordination, project or data management, or communications.
Strong oral and written communication skills and an ability to communicate information clearly and concisely to a broad range of readers.
Exhibits computer proficiency and demonstrated competence in rapidly researching and learning new applications.
Maintains a working knowledge and ability to apply the legal compliance guidelines of the Americans with Disabilities Act (ADA), ADA amendment Act of 2008, FERPA and all other legal guidelines relevant to the confidentiality of student records.
Capacity to manage many complex assignments at the same time and still meet required deadlines.
Ability to adapt to changes in the work environment, accept feedback, work independently and collaboratively.
Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
Experience in higher education. Knowledge of accommodations and universal design.
Experience working and navigating content management systems, customer relationship management platforms, software knowledge including electronic calendars, data management, spreadsheets, word processing.
Experience working with students with disabilities.
Physical Demands/Working Conditions
Typical office environment.
Requires the ability to regularly sit/stand for extended periods of time, while using the computer, scanner, or other equipment etc.
Attend events and/or present publicly.
Ability to carry supplies for events.
Work Schedule
Monday - Friday; 8:30am - 5:00pm
Some night and weekend activities or responsibilities required
Salary Information
Level 26
PSU Hiring Ranges
Special Instructions to Applicants
Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged.
The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.
$45k-63k yearly est. 60d+ ago
Education Coordinator
OLV Human Services
Coordinator job in Buffalo, NY
Did you hear? Victory Learning Center at Ridge and Victory Learning Center at Martin are expanding and opening new classrooms! With our ongoing growth, we are looking for a dedicated Education Coordinator to collaborate with the school leadership team to inspire and guide our students toward success. Victory Learning Center programs offer specialized educational services for students who are diagnosed with Autism or a Cognitive Disability paired with a mental-health diagnosis. There are two separate sites conveniently located in Lackawanna, NY, servicing students ages 5-21 who are residentially placed or are referred through their local school district's Committee on Special Education.
Learn more about our school-based Victory Learning Center programs click here: **********************************************************
Benefits:
Paid School Breaks (approximately 7 weeks!)
Paid Holidays
Additional Paid Time Off (PTO)
Health, dental (free dental options!) & vision insurance options
Paid Employer sponsored life insurance
Supplemental insurance programs for additional life insurance, short-term disability, accident & cancer insurance
Up to $600 savings every year for completing biometric health screenings on a single health insurance plan & up to $1,200 if a spouse completes too!
Perks:
Casual dress code
OLV Tuition Reimbursement up to $7,200
Qualifying Non-For-Profit for Federal Student Loan Forgiveness Program (click here to learn more: *************************************************************
Take advantage of our Dental & Outpatient Mental Health services while working
Wellness program - Up to $180 annual gym reimbursement
$$ Employee referral program $$
Are you ready to make a lasting impact? Join us at Victory Learning Center and be part of something truly meaningful as we continue to grow and serve our community.
Job Summary:
The Victory Learning Center Education Coordinator oversees the development, implementation, and compliance of Individual Education Plans (IEPs) and Annual Reviews for all VLC students, facilitates CSE meetings for youth in residential care, and ensures special education practices align with New York State requirements. This role collaborates with school leadership, provides staff training and feedback, supports instructional practices, and helps cultivate a positive, inclusive, and student-focused learning environment through effective communication, organization, and leadership.
Essential Job Duties:
The Education Coordinator must be able to successfully perform all essential functions of the position.
Oversees the development, quality, and compliance of IEPs for all VLC students in alignment with district standards and New York State regulations, including reviewing drafts prior to meetings and providing guidance and feedback to staff as needed.
Collaborates with local school district representatives to schedule, facilitate, and monitor IEP processes and compliance requirements.
Facilitates CSE meetings for students in residential care (RTF/ITP) and serves as the agency representative for all VLC student CSE meetings.
Works alongside building leadership to monitor instructional quality through observations and check-ins, offering guidance aligned with program goals and state expectations.
Works collaboratively with Victory Learning Center Leadership Team to plan program needs, meetings, events, and professional learning, including training staff on writing high-quality IEPs and implementing them with fidelity.
Support program with NYSAA Testing and other Benchmark or State Required Testing.
Assists in managing e-school for building scheduling, student grade tracking, and training teachers for appropriate use.
Functional knowledge of Restorative Practices as a way to address conflict and behavior issues, and the willingness to use RP techniques when managing situations between staff or students.
Performs other duties and assumes other leadership responsibilities as assigned by supervisor.
Skills:
Strong knowledge of IEP protocols, including NY State Ed requirements and district-specific procedures.
Highly organized with the ability to coordinate large volumes of placement and transition activities.
Effective oral/written communicator with strong interpersonal skills and the ability to work respectfully with diverse stakeholders.
Demonstrates teamwork, prioritization, and deadline management skills.
Skilled in analyzing situations, solving problems, and making prompt, sound decisions, even in sensitive or high-stress circumstances.
Minimum Education Required:
Minimum Degree Required: Master's in Special Education
Experience:
Minimum Teaching Experience Required: 5 years teaching experience
Administrative Experience preferred
Required License/Registration/ Certification:
NYS Teaching Certification
NYS School Building Leader certification (preferred)
NYS School District Administrator certification (preferred)
Physical Requirements:
The overall nature of the position is sedentary requiring little physical effort with occasional light physical exertion required. There is little exposure to environmental conditions if any.
The constant physical demand for the position is sitting.
The frequent physical demands of the position are standing, walking, climbing, talking, hearing, repetitive motions, and eye/hand/foot coordination.
The occasional physical demands of the position are lifting, carrying, pushing, pulling, balancing, stooping, crouching, reaching, handling, grasping, and feeling.
$48k-70k yearly est. 4d ago
Health Educator Coordinator
Buffalo Federation of Neighborhood Centers 3.8
Coordinator job in Buffalo, NY
Job Title: Health Education Coordinator
Position Status: Full Time (hours vary based on youth school schedules)
Exempt
Remote: No
Department: CAPP
Immediate Supervisor: CAPP Program Director
Salary: $60,500-$62,000
Job Summary:
The Health Education Coordinator is responsible for training and the supervising of the Health Educators. Additionally, as a supervisor the Health Education Coordinator is responsible for any supervisory needs of the Health Educators and reports directly to the Program director. The Health Education Coordinator is also responsible for teaching youth, ages 10-21, a health-related curriculum addressing teen pregnancy, HIV/AIDS, and sexually transmitted infections, in a way that engages and equips clients with correct information, support, and evidence-based, best health practices so that youth and young adults have good Behavioral, Social-Emotional, and Physical Health and the spread of HIV and other STD/STI is reduced.
Supervisory Duties:
Ensure timely completion of required documentation and reports
Manage daily operations by assigning tasks and monitoring outcomes
Provide supervision, coaching, and performance evaluations for staff
Address disciplinary issues and recommend terminations per policy
Maintain consistent program coverage
Guide staff through individual and group supervision, including co-facilitation
Evaluate staff performance and ensure quality service delivery
Orient new staff to agency mission, policies, and procedures
Essential functions: Percent of time:
Program Operations 90%
Demonstrates effective leaderships qualities and works well with others.
Demonstrates sensitivity to the needs of team members and adapts approach as needed
Ensures the training of new Health Educators and retention of skills for current Health Educators
Holds weekly meetings to plan the direction of programming.
Ensures good stewardship over agency property and finances
Responsible for accurate reporting of information to stakeholder
Ensures notes and information are reported to stakeholders in a timely manner
Maintaining professionalism and exudes leadership on a daily basis
Able to execute creative problem solving and solutions, effectively manage the needs of clients and peers.
Demonstrates comfort, confidence, objectivity, and full support for educating youth and young adults about teen pregnancy, HIV/AIDS, and sexually transmitted infections.
Demonstrates sensitivity to and cultural literacy about different opinions, sentiments, and beliefs
Maintains clarity about one's own comfort level with certain sexual topics and avoids inserting one's own bias and beliefs
Facilitates evidence-based curricula with fidelity to promote abstinence, delay the onset of sexual activity, and reduce risky behaviors
Administers pre- and post-surveys collecting student data from program sessions
Implements, coordinates, and monitors activities across multiple systems to improve health and quality of life outcomes for youth and their families
Ensures that knowledge of family planning, growth and development, sexually transmitted diseases, and other health related concerns are up-to-date so that information presented is accurate and current.
Works in a professional manner with the adult staff at sites where programming is to occur, building good working relationships with client system representatives.
Supports the Director of Community Education by seeking out potential sites for evidence-based programming and health outreach events.
Builds respectful, person-centered relationships with youth and young adults using a trauma-informed approach. Welcomes and works with youth of all backgrounds including LGBTQ youth.
Demonstrates increasing knowledge and understanding of youth and young adults' developmental opportunities and challenges
Acts as a health advocate by referring participants or parents to services available in the community as needed (e.g., family planning, health insurance, etc.)
Documentation, Tracking, and Consistent Use of the Online Reporting System 5%
Understands contractual requirements and current status of grants and submits informed and thorough monthly reports
Conducts process evaluation and maintains accurate records of group sessions at a variety of community locations. including Buffalo Public Schools, faith-based sites, and other locations.
Any other job responsibilities directly assigned to you by your supervisor. 5%
Education:
Bachelors from an accredited college or university in a health-related field and one year of full-time experience in a recognized youth service agency (OR)
Bachelors from an accredited college or university (any major) and two years of full-time experience with health education including teen pregnancy prevention, HIV/AIDS, and sexually transmitted infections.
KNOWLEDGE AND SKILL REQUIREMENTS
Must have a car and a valid NYS Driver's License, and use of reliable transporation.
Must have passion for educating youth, young adults, and others about sensitive topics
Demonstrated comfort and skill in public speaking to small and large groups, clearly and concisely explaining ideas, in a manner that keeps people attention
Strong interpersonal skills with excellent oral and written communication skills
Fully proficient in Microsoft Office and experience with electronic health records
Must exhibit a passion for BFNC's vision, mission and values and act as a role model for agency values and responsible practices
Ergonomics:
Sitting, standing, stooping, bending, standard lifting up to 35 pounds, carrying, repetitive movements. Ability to operate and repair machines; prolonged periods of standing, walking, bending, and stretching. Must be able to access and navigate the site and go up and down stairs. Must be able to work in varied weather conditions and outdoors during summer months. All the ergonomic requirements must be performed without significant risk of injury to oneself or others or otherwise demonstrated or explain how one can perform essential functions of the position listed above with or without accommodations.
Workplace Conditions Disclaimer
Employees in this role may be required to visit environments where exposure to pests (including bed bugs, insects, or rodents), unsanitary conditions, secondhand smoke, or communicable health concerns may occur. The organization provides training, protective equipment, and safety protocols to minimize risks and ensure a safe working environment.
The job specifications cited in this are not to be interpreted as a complete list of all the qualifications and performance expectations needed to perform this job adequately. Management reserves the right to modify duties as necessary. At its discretion, management can add, drop, or change this job's duties, responsibilities, and expectations at any time.
This does not constitute an offer of employment, continuous employment, or an employment contract.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position BFNC is an EEO employer.
This job description does not constitute an offer of employment, continuous employment, or an employment contract.
$60.5k-62k yearly 60d+ ago
Commercial Sales Coordinator
NOCO Energy Corp 4.1
Coordinator job in Tonawanda, NY
Commercial Sales Coordinator Compensation: $26 - $32 per hour What We Are Looking For The Energy Sales Administrative Assistant provides administrative and operational support to the Energy Sales Department, ensuring efficient coordination of commercial contracts, CRM data integrity, and communication between the sales team, customers, and internal departments. This role is key to maintaining an organized, responsive, and customer-focused sales operation.
What You Will Do
* Support the Commercial Director of Sales and Commercial Sales team with administrative and organizational tasks.
* Prepare, process, and track commercial contracts from proposal through execution.
* Maintain accurate and up-to-date records in NOCO's CRM and contract management systems.
* Assist with pricing requests, renewals, and proposal documentation.
* Coordinate internal approvals for new and renewal contracts.
* Generate reports on sales activity, contract status, and renewal pipelines.
* Schedule and coordinate meetings, customer calls, and team events.
* Provide general administrative support such as document creation, data entry, filing, and correspondence.
* Act as a communication link between the Energy Sales team and departments such as Supply, Billing, and Marketing to ensure seamless handoffs and accurate data flow.
* Handle incoming customer inquiries, route calls or emails to appropriate sales team members, and ensure timely resolution of requests.
* Provide administrative assistance with team meetings, customer events, and corporate initiatives related to energy sales growth.
* Support the ongoing improvement of processes and systems that strengthen customer retention and efficiency across the sales organization.
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What You Will Need
* Associate's degree in Business Administration or related field preferred.
* Minimum of 2 years of administrative or customer service experience in a fast-paced sales environment.
* Strong organizational and time management skills, with attention to accuracy and detail.
* Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) and experience using CRM systems.
* Excellent communication and interpersonal skills, both written and verbal.
* Ability to handle multiple priorities and deadlines in a dynamic environment.
* Professional demeanor with strong customer service orientation and follow-through.
$26-32 hourly 60d+ ago
Dental Treatment Plan Coordinator
Concierge Dental Group
Coordinator job in Buffalo, NY
Are you passionate about sales and looking to make a real impact in the dental health industry?
Join our dynamic team at Concierge Dental Group, where your skills and ambition are recognized and rewarded.
The duties for this role include contributing to top-line revenue by ensuring high treatment plan acceptance rates, driving sales of our innovative dental treatment solutions to patients, building trust and fostering understanding of proposed treatments, maintaining regular communication with patients to optimize scheduling, and attending weekly training sessions with the Director of Sales. Additionally, the role requires achieving and exceeding sales targets through strategic planning and execution.
What were looking for
Proven track record in sales industry
Strong communication and interpersonal skills
Self-motivated and goal-oriented mindset
Ability to work both independently and collaboratively
Willingness to travel as needed
What we Offer:
Competitive base salary with a bonus incentive
Opportunities for a career advancement within a growing company
Comprehensive training programs to ensure your success through our onboarding and orientation process
A supportive and collaborative team environment
Recognition programs and regular performance-based rewards
Why Join Us?
Be part of a vibrant, forward-thinking team that's making a real difference in people's lives.
To work in a fast-paced environment for one of New York States fastest-growing DSOs.
Competitive compensation package, including incentives for outstanding performance.
A culture that values creativity, resilience, and a positive impact on the community.
The chance to grow your career alongside a company on the rise, with opportunities for personal and professional development.
If you're ready to take on this challenge and be part of something exciting, we'd love to hear from you. Apply now to start your journey with Concierge Dental Group, where your work will not just be appreciated but will also leave a lasting impact on our community and beyond.
How to Apply:
Submit your resume, cover letter and complete the screening questionnaire explaining why you're the perfect fit for this role to our recruitment team.Be sure to include examples of how your communication and sales process have helped you achieve your targetsin the past.We're looking forward to seeing how you can contribute to our journey of transformation and excellence in dental care.
Join us, and let's create a healthier, brighter future together!
$44k-64k yearly est. 4d ago
Client Coordinator
Quorum International 4.7
Coordinator job in Medina, NY
Salary Description
$19-$25
$45k-65k yearly est. 60d+ ago
Care Coordinator II - Therapeutic Foster Care - Western Region/Southern Tier
Hillside Enterprises 4.1
Coordinator job in Buffalo, NY
The Care Coordinator II is responsible for coordinating multiple aspects of the youth's and/or families' care. This role provides the coordination and delivery of high-quality psychosocial care to youth and families. The Care Coordinator II works with other care providers and community partners to ensure that the overall needs of the client(s) are met. The Care Coordinator II may also be assigned to lead projects or mentor program staff.
This is full-time (40 hours) position, with a flexible schedule based on client needs with availability needed for some occasional weekend & evening hours. After the initial training period, flexibility for being in an on-call rotation is required.
This role is primarily mobile with community commitments, covering multiple counties in Hillside's Western & Southern Tier Regions. Note that mileage is eligible for a generous reimbursement.
Essential Job functions
Coordinate multiple aspects of the youth's and/or families' care.
Assess the youth and/or family's needs and strengths while continuing to support development of the individual service plan in collaboration with the youth and family(ies), and/or multi-disciplinary treatment team.
Implement strength-based service plan including community based visits/home visits and assessments, identifying and coordinating collateral resources, recognizing gaps and needs, assessing results, and communicating with the multi-disciplinary treatment team.
Utilize experience, education, age-specific knowledge and cultural competence in order to assess and support youth and/or families to achieve positive outcomes.
Coordinate and deliver psychoeducational training for youth and/or families and groups in a variety of settings based on identified needs.
Meet with youth individually to assess and teach skill development and report on their progress.
May organize and facilitate skill-based groups for youth.
Develop, maintain and update all required documentation in a timely manner utilizing effective written and oral communication.
Provide or arrange for transportation of youth and/or families to and from medical, behavioral health, or other treatment related appointments as needed.
May be assigned to lead projects or mentor program staff.
On-call responsibilities for Foster Care program.
While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.
Education & Experience
Bachelor's degree required.
Minimum 18 months of relevant experience required.
Therapeutic Foster Care program:
Master's degree in Social Work or a related human services field, OR Bachelor's degree in Social Work or related human services field with 2 years of related experience.
SPECIAL REQUIREMENTS
Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.
Knowledge, Skills & Abilities
In addition to demonstrating the
Hillside Professional Competencies
of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, and Optimizes Decision Making, the following occupational competencies must be demonstrated:
Ability to understand and adhere to all federal, state, and local statutes, regulatory agency standards and Hillside policies
Ability to de-escalate and manage crisis situations both in-person and by phone
Ability to deliver psychoeducational training
Ability to work collaboratively as part of a multi-disciplinary treatment team
Ability to work through a series of issues using independent judgment
Ability to be independent and self-directed
Physical Demands & Work Environment
Must be able to work a variable scheduling including evenings and weekends
The following daily physical demands are required:
Sitting (up to 6 hours)
Occasional standing (up to 2 hour)
Occasional walking (up to 2.5 hours)
Driving (several times a week up to 6 hours)
Continuous balancing (up to 8 hours)
Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours)
Weekly lifting up to 10-15 lbs. on a daily basis
Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.)
Occasional exposure to dust, fumes, gases, chemicals, or smoke is apparent
Ability to change positions as needed
SPECIAL CONSIDERATIONS
While Hillside is a restraint free environment, there may be times in a “life or limb” situation, that staff may be required to physically restrain clients weighing between 50 lbs. and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary.
$21.50 Minimum pay rate, $31.00 Maximum pay rate, based on experience. This pay rate may include a Regional and/or Department premium.
$21.5-31 hourly Auto-Apply 24d ago
Group Housing Coordinator
Buffalo Marriott Harborcenter
Coordinator job in Buffalo, NY
Shaner has an immediate opportunity for an Group Housing Coordinator to join our team at the Buffalo Marriott at LECOM HARBORCENTER, located in downtown Buffalo just off 190, sitting at Canalside entertainment district.
The Group Housing Coordinator provides superior guest services to include providing prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations, and information.The Group Housing Coordinator will also be responsible to coordinate all aspects of group room block entry into the reservations system. The Coordinator manages room block changes, additions, deadlines and billing to ensure superior client satisfaction. This position reports to the Director of Sales, and supports both the Sales and Front Desk Departments.
The ideal candidate will have prior Reservations experience in a full-service hotel and a strong background in guest relations. We are seeking an organized, personable, and team-oriented individual with strong communication skills who can coordinate group room block reservations and ensure client satisfaction in accordance with the standards of Marriott and Shaner Hotels.
Handle guest complaints ensuring guest satisfaction.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Maintain complete knowledge at all times of:
o All hotel features/services, hours of operation.
o All room types, numbers, layout, decor, appointments and location.
o All room rates, special packages and promotions.
o Daily house count and expected arrivals/departures.
o Room availability status for any given day.
o Scheduled daily group activities.
o Yield management strategies that are in place.
o Hotel and departmental policies and procedures.
Process all reservation requests, changes and cancellations received by phone, fax, e-mail, mail, internally and through corporate reservations center or travel agencies.
Sell the best rated room to meet the guest's needs; maximize rate for all reservations.
Explain guarantee and cancellation policies to callers; assign confirmation/cancellation numbers and relay such to caller.
Set up proper billing accounts (i.e., room/tax/incidentals, tax exempt, direct/special billing) and process advance deposits according to Accounting policies and with proper authorizations.
Verify all reservation information with caller to ensure accuracy.
Set up group room blocks in the system. Book group reservations and input rooming lists against the room block.
Monitor group cut-off dates and review with Sales or group contact. Return all unused rooms to general room inventory after group's cut-off date.
Review group resumes and convey all pertinent information in the system to appropriate personnel 48 hours prior to group's arrival.
Assist in Front Office areas as assigned
Responsibilities:
Provide superior guest services to include providing prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations, deadlines and information; process all payments according to established hotel requirements. Coordinate all aspects of group room block entry into the reservations system. Provide information and services to any guest or visitor in a friendly, professional manner.
Qualifications:
High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.
Job Type: Full-time
Pay: $17 per hour
Work Location: In person,
Benefits:
Health insurance
Paid time off
8 Paid holidays
Marriott Hotel Discounts
2 Complimentary night hotel stays per year at any Shaner Hotel property
1 Complimentary meal per shift worked
Located on bus and metro routes.
$17 hourly 60d+ ago
Client Success Coordinator
Copeland Technology Solutions 3.8
Coordinator job in Amherst, NY
About Copeland
Copeland Technology Solutions is an IT managed services company that does things differently. We're not the provider who tries to scare you into a contract or disappears when things get hard. We're the partner who tells you the truth, helps you understand your technology, and shows up when it matters most.
Our clients-growing businesses across Western New York and beyond-stay with us because we treat their challenges as our own. We don't optimize for dependency; we help people get better at using technology confidently. When a client calls, we answer. When something breaks, we're there. When they need strategic guidance, we give them honest advice, even if it means telling them to spend less.
Our team of 15 operates with four values that actually guide how we work: Impress (exceed expectations in every interaction), Move Forward (prioritize growth for clients and ourselves), Inquisitive (ask why before how), and Resilient (take ownership and respond with urgency). These aren't words on a wall. They're how we make decisions every day.
Opportunity Overview
We're looking for a Client Success Coordinator to join our team as the operational backbone of our client relationships. This role sits at the intersection of communication, coordination, and client care-making sure nothing falls through the cracks and that our clients always feel informed and supported.
You'll work alongside our Technical Account Managers and Project Managers, handling the communication, scheduling, documentation, and follow-through that keeps our client partnerships running smoothly. When a client meeting happens, you'll make sure the summary goes out the next day. When equipment needs to be ordered, you'll handle it. When monthly audits are due, you'll run them. The Account Managers will handle strategy and technical decisions-you'll make sure everything else moves forward.
This isn't an entry-level administrative role. You'll be a primary point of contact for our clients, representing Copeland in every interaction. You'll need to communicate clearly, stay organized under pressure, and genuinely enjoy working with people. The right person for this role takes pride in follow-through and gets satisfaction from making sure things happen the way they should.
Candidate Profile
You're the person who naturally keeps track of everything. When a meeting ends, you're already thinking about what needs to happen next. When someone says they'll follow up, you note it-and if they don't, you do. You communicate clearly, proactively, and professionally without making people feel like they're being processed through a system.
You're organized, detail-oriented, and able to juggle multiple priorities without dropping anything. You're comfortable with technology-not necessarily as an engineer, but as someone who can navigate systems confidently and translate technical information for non-technical audiences. You enjoy working with people and take genuine satisfaction in making clients feel supported.
The ideal candidate brings:
2-4 years of experience in client-facing coordination, account support, or operations roles
Excellent written and verbal communication skills
Strong organizational skills and attention to detail
Comfort with technology tools, CRMs, and documentation systems
Experience in IT, managed services, or professional services is a plus but not required
Role Details
Client Communication & Support
Serve as a primary communication point for our clients, sending updates, meeting summaries, and follow-ups on behalf of the Technical Account Manager. You'll prepare agendas, document action items, and ensure clients always know what's happening and what comes next. When clients have questions, you're often their first point of contact.
Scheduling & Coordination
Keep all customer and internal scheduling organized. This includes client meetings, account reviews, project visits, and technician assignments. You'll monitor timelines, coordinate between teams, and communicate schedule changes promptly and professionally.
Purchasing & Order Management
Create quotes using established templates, submit hardware and software orders, track deliveries, and ensure clients receive what they need when they need it. You'll maintain purchasing documentation and coordinate with technicians on installations and setup.
Monthly Audits & Service Alignment
Run monthly device and user audits, identify items needing review, and coordinate follow-up with technicians and clients. This work keeps our service aligned with what clients are actually using and ensures nothing slips through the cracks.
Documentation & Process Support
Maintain accurate customer records, contact lists, and documentation across our internal systems. Support internal workflows by keeping templates, checklists, and resources organized and accessible. Identify opportunities to improve processes and reduce
Total Compensation:
Copeland offers a competitive salary and benefits package including:
Health insurance with an employer contribution to premium
Employer funded Health Reimbursement Account (HRA)
PTO
401(k) Retirement Plan
Voluntary Dental, Vision, AFLAC options, and a Flexible Spending Account with Medical and Dependent Care options
$29k-37k yearly est. 18d ago
Care Coordinator Supervisor
Neighborhood Health Center 3.9
Coordinator job in Buffalo, NY
If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood!
As a care coordination supervisor you can develop a team, and have an important role in creating a positive experience and improving health outcomes for patients. And, you won't be working weekends.
About the Role:
As a care coordination supervisor at Neighborhood, you will supervise site level care coordination, overseeing a team of care coordinators. You'll draw on your experience to identify, encourage and develop the skills and talents of your employees so they can better serve patients. Responsibilities include:
Supervise care coordination operations and staff
Coordinate training and procedural oversight
Monitor patient support and issue resolution
Monitor metrics for care gap closure, referrals, labs, and procedures
Allocate resources to handle volume
Roles are available at two of our city sites:
Northwest - 155 Lawn Avenue, Buffalo
Riverway - 1569 Niagara Street, Buffalo
What it's Like to Work at Neighborhood:
The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise.
Education and Skills:
High school diploma or equivalent
1+ years' experience in community health, care coordination and/or outreach preferred
Maintain CPR and licensure(s)/certifications required to perform job duties
Excellent oral and written communication skills
Read, write, and speak the English language. A second language of Spanish is preferred
Kindness: you treat each person with respect and compassion, valuing each person's story
Resiliency: you see opportunities to innovate and find solutions when challenges arise
Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals
What We Offer:
Compensation: $29.50/hour - $33.00/hour
Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other position related components.
Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays.
About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing.
Neighborhood Health Center is an equal opportunity employer.
$29.5-33 hourly 60d+ ago
Care Coordinator
Health System Services Ltd. 4.5
Coordinator job in Niagara Falls, NY
Are you E.P.I.C?!
At Health System Services, we live by our core values: Empathy, Passion, Integrity, and Commitment -and we want YOU to join our dynamic team! We're hiring Care Coordinators for the following departments:
Facilities - If you like ensuring patients are comfortable and supported in skilled nursing facilities, this is for you.
Retail - If you love helping customers face-to-face, ensuring proper product fits combined with administrative work, you'll thrive here.
CPAP Services - If you're passionate about helping clients achieve their best sleep, we need you!
Outpatient Services - If you're someone who enjoys supporting patients after hospital or facility discharges, you might be a perfect fit.
Resupply & Compliance Services - If you love keeping patients' therapy running smoothly by getting their supplies to them on time, this role has your name on it.
Each position plays a vital role in delivering top-notch care and customer service!
What You'll Do
Provide Excellent Service : Offer exceptional customer care via phone, email, or in-person interactions, addressing inquiries on durable medical equipment and supplies.
Educate Clients : Guide individuals and clients on product usage, insurance coverage, and best practices-whether in facilities, a retail storefront, or for CPAP needs.
Coordinate and Collaborate : Work with internal teams, healthcare professionals, and insurance providers to ensure timely, compliant, and efficient service.
Manage Documentation : Use electronic medical record systems and follow company policies/protocols to maintain accurate, up-to-date records.
Ensure Compliance : Adhere to healthcare regulations, maintain product knowledge, and stay informed about new offerings in each department.
What You Bring
Communication & Empathy : Strong interpersonal skills to connect with clients, answer questions, and resolve concerns effectively.
Team-Oriented Mindset : Willingness to collaborate across departments and support shared goals.
Adaptability & Drive : Eagerness to learn, grow, and navigate diverse tasks-from assisting walk-in customers to verifying insurance details.
Attention to Detail : Comfort with documentation, data entry, and managing multiple priorities in fast-paced environments.
Minimum Education : High School Diploma or GED required. Associate or Bachelor's degree preferred
What You Get - Benefits That Go Beyond the Basics
Comprehensive Health Coverage - Medical, Dental, and Vision insurance to keep you and your family well
Future-Ready Retirement Plan - 401K with 3% company contribution after one year and 1,000 hours worked
Time to Recharge - Generous PTO, Vacation and 9 Paid Holidays
Extra Support When You Need It - Short Term Disability (optional) and Company-Paid Long-Term Disability and Free Confidential Employee Assistance Program
Education That Pays Off - Exclusive Tuition Reimbursement Program with Niagara University - save on master's degree programs
Be Part of Something Bigger - Join an organization that values giving back through community programs
Compensation
$18.00 - $24.00 per hour, depending on experience
Location
Wheatfield, NY
$18-24 hourly Auto-Apply 4d ago
Outreach Coordinator
Pathstone Corporation 4.5
Coordinator job in Lockport, NY
Serves as lead and coordinates all program outreach and recruitment activities for direct enrollment of program participants. Enhances participants' ability to access resources available in their communities. This position operates within and contributes to the goal achievement of a work team which is charged with delivery of client services including employment, training, emergency, support, advocacy, and referral services.
Requirements (Education, Experience, Certification, Knowledge, Skill):
Position requires knowledge, experience, and proficiency, demonstrated through up to three years of training and/or work experience in the area of job training and employment or other relevant area, with specific emphasis on the issues of rural, unemployed, previously incarcerated, high school drop outs and farmworker populations.
Position requires working knowledge of computers, and record keeping.
Position Responsibilities:
Acquire full knowledge, including eligibility criteria, of all services available through PathStone.
Maintain and monitor complete and accurate records and files on all Outreach participants.
Compile and submit reports in a timely manner on Outreach Activities.
Recruits and enrolls clients for training and employment opportunities and assists and supports clients in utilizing those opportunities.
Furnish updates on training and employment participants in case management records and meetings.
Analyze and interpret assessment results.
Synthesize labor market information, participant assessment results, and employment barriers to formulate employment and training plan of action.
Assist in development area.
Disseminates program information to employers and service agencies.
Coordinates Case management to ensure goals and objectives are met.
Travel to areas where participants are located to inform, recruit and enroll individuals.
Screen participants to inform and clarify alignment of individual and program goals and objectives.
Ensure participant's eligibility prior to Outreach enrollment.
Initiate development of written individual client employability plan.
Collaborate with agency representatives, community groups, and area employers to determine employment trends and demands, and to facilitate referrals.
Ensure participants receive training & employment services within ten days of enrollment into Outreach program and meet assigned program goals.
Attend assigned conferences, seminars and classes in order to maintain and upgrade skills.
Enhance personal knowledge, skills and abilities.
Seek and act upon performance feedback.
Make appropriate corrections, additions to ensure accurate Outreach Count.
Establish emergency and supportive services network.
Review and Coordinate Completeness of all enrollment and termination paperwork for Outreach Participants.
Review monthly Management Information system reports for accuracy.
Market training programs and develop placement opportunities for job ready participants.
Develops, organizes and conducts Outreach information sessions for potential participants and community members.
Coordinates Outreach among diverse programs to maximize community impact.
Develops and conducts Job Readiness training.
Coordinates and develops training for Outreach Staff as well as for participants.
Working Conditions/Environment:
Position requires flexible work hours, including nights, and weekends.
Work indoor and outdoor.
Driving is routinely required.
Some lifting.
Transportation Requirement:
Position requires automobile, driver's license and insurance.
Last Updated: N/A
$44k-61k yearly est. Auto-Apply 60d+ ago
Project Coordinator
Clevermethod, Inc.
Coordinator job in Buffalo, NY
Job DescriptionSalary: DOE
This position will entail the daily coordination of activities for a variety of clevermethod clients. Clients will include large multi-departmental organizations with a combination of large scale projects and smaller, support efforts as well as smaller clients with single projects or on-going maintenance and support agreements. Under the direction of the Account Manager, the Project Coordinator will be working with both the client and the clevermethod production staff to gather and document project requirements, monitor project budgets, maintain timelines and manage changes in scope, priority and direction.
Duties and Responsibilities
Manage multiple projects, interfacing with account team and/or client and our production team on the quality delivery of clevermethod work product
Produce clear, concise, detailed documentation and communication of project requirements, project status and tasks
Work closely with the clevermethod team to best utilize shared resources
Participate in resource planning/allocation
Conduct client meetings and maintain effective client communication throughout projects
Manage account and project budgets and scope
Provide weekly, monthly and quarterly budget reports
Set expectations, goals, due dates and deliverables, to ensure timely completion of projects
Manage resolution when non-standard issues arise
Participate in the overseeing and delegation of tasks to project team members
Provide input toward improving company implementation methodology and best practices
Skills and Requirements
Experience with web and/or other digital project management
A passion for great ideas, technology and digital culture
Team leadership skills
Strong written and verbal communication skills
Strong attention to detail
Positive attitude, pro-active, problem-solve
$45k-70k yearly est. 16d ago
Excavation Coordinator
Roto-Rooter 4.6
Coordinator job in West Seneca, NY
Excavation Coordinator
If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We take a lot of pride in being a great place to work, providing excellent pay and top benefits.
Roto-Rooter has an opening for an Excavation Coordinator at our Buffalo, NY branch location in the West Seneca, NY area. The hourly range for this position is $20.00-$22.00, depending on experience.
Responsibilities
The primary role of the Excavation Coordinator is to support the Excavation Manager by assisting with scheduling and various clerical duties related to excavation business.
Excavation
• Coordinates excavation jobs for the branch.
• Assists Excavation Manager with any service-related issues.
• Uploads all completed Excavation job paperwork into company systems
• Prepares memos, bids, and other correspondence related to excavation business.
• Organizes, files, and maintains excavation filing system.
• Assists with Accounts Receivable and Accounts Payable with excavation business.
• Research and file all county permits as needed.
Other Duties
• Assists with weekly turn in.
• General office duties may include answering phones, copying, faxing, greeting visitors, mailings, filing, and data entry.
• May assist or be responsible for ordering phones, office supplies, and uniforms.
• May assist with Account Payable duties as assigned.
Requirements
EDUCATION and/or EXPERIENCE: High school diploma or equivalent required. Prior office experience is strongly preferred.
COMMUNICATION SKILLS: Individuals must be able to speak and write in English. They must have good written and oral communication skills for effective customer service. Must have excellent communication and interpersonal skills in client and co-worker relations.
MATHEMATICAL SKILLS: Mathematics is a basic skill that is used frequently. Must be proficient in measurement, adding, subtracting, multiplying, and dividing. Making calculations using decimals and percentages will also be essential to success.
REASONING ABILITY: Ability to problem solve and answer questions for management and business units.
COMPUTER KNOWLEDGE AND SKILLS: Basic computer, Microsoft Office, and email knowledge is required; AS400 experience preferred.
Benefits
At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including:
Medical insurance with a Prescription Drug Card
Accident and Critical Illness Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Training
Life Insurance
Matching 401K Retirement Savings Plan
Tuition Reimbursement
Profit Sharing
Roto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Throughout our 86 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
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How much does a coordinator earn in Cheektowaga, NY?
The average coordinator in Cheektowaga, NY earns between $31,000 and $79,000 annually. This compares to the national average coordinator range of $27,000 to $61,000.
Average coordinator salary in Cheektowaga, NY
$49,000
What are the biggest employers of Coordinators in Cheektowaga, NY?
The biggest employers of Coordinators in Cheektowaga, NY are: