Care Coordinator Outpatient
Coordinator job in Flagstaff, AZ
Southwest Behavioral and Health Services is seeking a dedicated and empathetic Care Coordinator who can help us fulfill our mission. “Delivering compassionate care to enhance lives and improve communities”. We are seeking someone who enjoys coordinating with people, ability solve problems, organized and excellent communication skills. Does this describe you? If so, you may be the person we are looking for to join our dynamic Flagstaff team!
Job Preview at a Glance:
The Care Coordinator performs crisis stabilization functions. Assists consumer and/or guardian in accessing resources with the community. Completes necessary paperwork for referrals, coordination, admission, discharge, and out of home placements. Serves as central support for the clinical team. Performs care coordination functions. These functions include clinical care coordination between resources within and outside the agency, monitoring compliance with court ordered treatment rules and regulations, and authorizations for residential or out of home placements. This position reports to Program Director.
Location & Schedule:
This position is a Monday- Friday schedule, flexibility to work during clinic operating hours, reporting to our Flagstaff Outpatient Clinic.
Pay: $21.00-$22.00 per hour
Responsibilities:
Reviews documents received and requests required documents to appropriate level of care for members.
Evaluates eligibility information regarding services and benefit package.
Develops service plans with consumers based on assessment and diagnostic process.
Maintain contact with utilization manager and out of home placement in order to ensure continued stay documentation, documentation of contact and coordination occurs as required and to ensure medical necessary services are received by members.
Coordinates consumer care or reports on interventions by meeting with consumer's care team to review efficacy of interventions and to revise plans of service with consumers.
Monitors mental status of consumers and response to treatment plans through face-to-face contact, and updates treatment plans as needed.
Provides face-to-face crisis intervention. Completes safety plans and conducts groups as needed.
Transitions consumer to appropriate level of care upon conclusion of treatment.
Provides information to consumers and family members or guardians concerning community resources and linkages to other services.
Assists consumers, families or guardians in securing appointments with support services and agencies, as needed. Arranges for transportation for consumers for community services and/or medical appointments as needed.
Maintains accurate, thorough and current documentation of contact with consumers, treatment progress and services received/provided.
Close coordination with the PCP health plan, stakeholders, and funding source will be maintained for all consumers.
Qualifications:
Minimum requirement consists of a 22-year age.
A combination of experience and education totaling 3 years is acceptable.
Bachelor's degree with one year of full-time behavioral health experience
Valid AZ driver's license & motor vehicle clearance.
Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive within eight (8) weeks of hire.
Benefits:
3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
10 paid holidays
Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
We will help you save for retirement - 40% company match up to a 10% deferral into your SB&H retirement account!
Career Development - Benefit from our culture of internal promotion!
We help you with your higher education goals - Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
Employee Assistance Program, Health & Wellness and much more!
About SB&H
Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years' experience.
At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging - a culture where every individual's unique perspectives, backgrounds, and experiences are welcomed and valued.
We're committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life-changing services to the communities we serve.
Through our Empowered Belonging program, we're committed to:
Voice & Visibility - ensuring every team member's ideas, experiences, and contributions are recognized and heard.
Fair Access - fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take.
Culture of Connection - building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work.
Learning & Growth - providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams.
Wellbeing & Safety - prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us.
Where everyone belongs. Where everyone leads.
Join us in shaping a community where your difference makes a difference, and your impact is real.
To learn about Southwest Behavioral & Health Services mission, values and services please review our website at
https://www.sbhservices.org/
SB&H is a drug-free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Spa Operations Coordinator - Mii amo
Coordinator job in Sedona, AZ
Job Description
Basic Function: Responsible for providing warm, personal and anticipatory service and support to the Operations of the Spa Suites, Team and Guests across a range of tasks and functions in alignment with the Forbes 5 Star Spa Standards including receiving calls for information, reserving services and classes as well as changing, canceling or modifying reservations as necessary.
Work Performed:
Greet all guests and fellow teammates in a warm and welcoming manner, anticipating how you might serve or assist them before they ask.
Use names whenever possible and project an authentic and kind interest to connect with each person.
Be informed and knowledgeable about the Spa Suites, other Enchantment Offerings, the property layout and location of other amenities and the Story of Boynton Canyon.
Be informed and engaged with today's schedule, with today's guests and their needs along with other aspects of today's operations that might impact you along with how you can best support the team throughout your shift.
Embrace and Practice “the next best yes” when confronted with a question, obstacle or opportunity.
Easily able to offer additional explanation of all treatments, classes and programs including complimentary additional services and experiences along with contra-indications and spa guidelines.
Able to easily and efficiently reserve requested services, send a confirmation itinerary and add appropriate notes to best serve our guests, check a guest in/out and inform our team while always maintaining the confidentially of guest information.
Aware and sensitive to balancing, efficient booking times and respectful of any special circumstances or situations.
Proactively Communicate effectively between departments and within the department so that each coordinator can operate with a full understanding of guests and possible issues.
Monitor and maintain with care the Spa Suites, Back-of-House Areas and surrounding landscape so they are all fully functional, in good order and ready to go.
Maintain a safe, clean and neat work environment.
Check-In with the appropriate Leadership Team in place for the day with any updates, questions, changes or concerns.
Be informed and engaged with all administrative tasks and responsibilities including but not limited to reporting of issues, managing inventory, taking breaks, punching in, etc.
All other duties, tasks and responsibilities in support of the team and operations as assigned.
Supervision Exercised: None
Supervision Received: Aligned direction from the Spa Suites Leadership Team including Leads, Supervisors and Managers
Minimum Requirements:
High school diploma or equivalent. Must work well with or without direct supervision. Must be neat and well-groomed at all times. Needs to be flexible, self-motivated, positive and have a professional attitude towards guests, teammates and leadership. Prior guest service experience desired. Fluent English and empathetic, authentic communication skills necessary to communicate with guests and team in a high touch, very personal environment. Strong computer skills required.
Physical Requirements:
Lifting & Carrying up to 50 lbs.
70% standing, walking, bending & lifting
30% sitting
Extensive Computer Use
Hearing and manual dexterity
Distance vision 1-3 feet
Use of cleaning and sanitizing solutions
Ability to drive a cart
Territory Account Coordinator - 1099 Commission
Coordinator job in Flagstaff, AZ
Job DescriptionAbout the Opportunity
Talent Find Professional is looking for motivated individuals who want to grow, develop new skills, and build a meaningful career path. Our mission is simple: help people improve their lives while providing clear systems, structured leadership, and the support needed to succeed.
We partner with individuals who value consistency, accountability, and personal growth. You'll be working with people who have already expressed interest in learning more about available protection options, and your role is to guide them through the process with professionalism and care. No cold calling. No high-pressure tactics. Just a proven system and the mentorship to master it.
Responsibilities
Learn the company's systems, workflows, and service processes
Connect with individuals who have requested information and assist them through scheduled phone or virtual consultations
Follow up with clients to ensure questions are answered and needs are fully understood
Maintain accurate records and adhere to compliance requirements
Communicate effectively with leadership and support staff
Participate in weekly training and team development calls
Utilize company-provided resources to generate new business activity
Help clients understand their available financial protection options
Meet performance benchmarks tied to your development track
Qualifications
Prior sales or customer service experience is a plus (but not required)
Coachable, self-motivated, and willing to follow a structured system
Strong communication skills and professional presence over phone or Zoom
Comfortable using technology, including CRM tools and virtual meeting platforms
Organized, dependable, and consistent with follow-through
Ability to work independently with support from leadership
Requirements
Must pass a background check (required for state licensing)
Reliable internet, phone, and computer
Ability to obtain a state-issued license (guidance is provided)
Flexible availability to connect with clients during high-contact hours
Compensation
This is a 1099 independent contractor role.
Compensation is commission-based and tied directly to your performance.
Agents may create income through:
Active income earned by assisting clients
Residual income from ongoing client relationships
Team overrides if leadership responsibilities are earned over time
There is no base salary and earnings are not guaranteed. Your results determine your income.
While there are no guarantees, typical first year agents are earning between $50,000-$80,000 Full Time or $25,000-$40,000 Part-Time. There are skills that must be learned, once learned, there is literally no cap on your income.
Benefits & Culture
Step-by-step training and mentorship
Leadership development for individuals who want to advance
Flexible scheduling
Performance-based bonuses
Discounted health and protection benefits available
Supportive, growth-minded culture
Opportunities to work from home once onboarding requirements are met
Why Join Talent Find Professional?
Because growth here isn't random - it's intentional.
We believe people improve when they're given clarity, structure, mentorship, and a path they can repeat week after week.
If you're driven, coachable, and looking for a role where your work creates real impact, we'd love to connect.
Mobile Distribution Coordinator - Northern Arizona
Coordinator job in Flagstaff, AZ
The Mobile Distribution Coordinator for Northern Arizona will be responsible for assisting agencies who are hoping to host a food distribution in their communities, lead distributions in areas that show large food-insecurity rates and represent St. Marys Food Bank (SMFB) in communities within our Northern Arizona service area.
Based in Flagstaff, Arizona, as a Mobile Distribution Coordinator, your job role will change each day to assist communities and locations that need your support. The Mobile Distribution Coordinator(s) and act as liaisons and trainers between SMFB and community partners and volunteers to help locations build the infrastructure needed to run a successful food program. The ideal candidate will be a natural leader, can work independently, in a fast-paced environment, has a keen sense of urgency, and is committed to always providing exceptional service to both fellow team members and clients alike.
Ideal candidates for the Mobile Distribution Coordinator role will have experience in one or more of these areas:
* Recruiting, Training and Managing community volunteers
* Working with logistics and/creating organizational systems
* Event Planning
* Experience working in the Social Service Sector or with food-insecure populations
Essential Functions
* Be willing to work 5-10 overnights per month to communities within Arizona.
* Coordinate and lead mobile food distributions
* Serve as the primary contact for partner support and relationship management
* Recruit, train, and manage volunteers at distribution sites
* Assess and assist host sites in building the infrastructure to create a sustainable food distribution
* Track key metrics to help monitor SMFB impact, trends, and improve services.
* Represent SMFB within communities, particularly rural communities.
* Any other duties as assigned by the leader
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all internal/external customers of St. Marys Food Bank with an excellent service experience.
Scope and Complexity
May interact with all levels of leadership, employees, agency representatives, community neighbors, volunteers, external vendors, and clients.
Physical Demands/Environment Factors
* Requires extensive sitting with periodic standing and walking.
* May be required to lift to 50 pounds.
* Requires significant use of personal computers, phone and general office equipment.
* Needs adequate visual acuity, ability to grasp and handle objects.
* Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
* Be willing to travel 5-10 nights per month within Arizona to assist with distributions; possible out-of-state travel
Minimum Qualifications
* High School graduate or G.E.D, associates degree or the equivalent in work experience.
* Must be willing and able to work 5-10 overnights per month.
* MUST have a Valid Arizona Drivers License
* Be willing to travel throughout Arizona to work food distributions where needed.
Skills and Abilities
* Be a Team Player with a positive, friendly attitude.
* Demonstrate excellent customer service skills.
* Moderate Ability to use Microsoft Products (Outlook, Excel, Word, Teams, etc.)
* Can work independently with minimal supervision.
* Ability to think creatively and come up with solutions.
* Ability to take initiative and work independently to establish and manage work priorities, activities and timelines to achieve results
* Exhibit strong attention to detail
* Strong work ethic, ability to learn quickly and adapt to change
Preferred Qualifications
* Previous food distribution and non-profit work experience
What we offer:
* Competitive Compensation Package:
* Competitive Pay, including:
* Base Salary: $52,000 Annually
* 401(k) Retirement Savings Plan with a generous employer match
* Employee Referral Bonus Program
* Tuition Assistance
* Comprehensive Benefits:
* Medical and Insurance Coverage
* An employee-only medical plan at no cost to you
* 4 low-cost employee-only, spouse and/or family member medical plans
* Vision and Dental coverage
* Health Savings Account generously funded by the employer and Flexible Spending Account options
* Short- and Long-Term Disability, Life and Accidental Death & Accident Insurance at no cost to you.
* Employee Assistance and Wellness Programs
* Optional Pet Insurance and Legal Shield Identity Theft offering
* Time Off
* 15 PTO days, accrued bi-weekly, that increases with length of service
* 40 hours of Personal/Sick time
* 8 Company Paid Holidays
This is your chance to join a cohesive and welcoming team and make a difference in our Arizona communities. Join our Mission to alleviate hunger.
Qualified candidates are invited to submit their resume to:
Dental Practice Coordinator (Sedona)
Coordinator job in Sedona, AZ
Join Our Dental Team in Beautiful Sedona, AZ!
Full-Time Practice Coordinator Wanted
Are you an experienced Dental Practice Coordinator who thrives in a fast-paced, patient-centered environment? Do you dream of working in a stunning location known for its natural beauty, wellness focus, and vibrant community?
Our private dental practice in Sedona, Arizona is looking for a motivated, full-time Practice Coordinator to support our team and help us deliver exceptional care to every patient who walks through our doors.
Why Join Us?
Work in one of the most beautiful places in the country - Sedona's red rock views are just the beginning
Competitive salary, 401K eligible, and bonus eligibility
Real opportunities for professional growth and skill development
Supportive, team -oriented culture where your contributions truly matter
What You'll Do:
Coordinate and optimize the daily scheduled to ensure smooth patient flow and a positive experience
Support financial coordination tasks such as accounts receivable, patient billing, and insurance communication
Follow up with patients to ensure completion of recommended treatment and continued hygiene care
Collaborate with the team to help the practice meet goals and maintain a high standard of service
Assist with daily administrative operations to keep the practice running efficiently
Maintain a positive, professional presence while ensuring office protocols and standards are followed
If you are a detail-oriented, proactive team player ready to bring your organizational and patient care skills to a practice that values excellence, teamwork, and community - you may be the perfect fit for our Sedona team!
Apply today and make a meaningful impact in one of Arizona's most inspiring communities!
AAA Care Coordinator, Flagstaff
Coordinator job in Flagstaff, AZ
$22.67/hr, 40 hrs/wk, 52 wks/yr
This position is based on-site. A hybrid work model may be considered after successful completion of the probationary period, based on program needs and performance.
In compliance with Federal Law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Working under general supervision and with moderate difficulty, this position is responsible for assessing the needs and eligibility of individuals for program services and coordinating support services to assist them in aging with dignity, grace, and honor.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conducts home visits and interviews applicants to assess the eligibility of applicants for program services
Identifies program services that will best meet the needs of clients
Maintains and updates electronic client files to ensure accurate record keeping and compliance with program regulations
Provides resource referrals and advocates for appropriate support services outside the agency to ensure that clients have access to comprehensive services
Monitors services to clients to ensure high quality service delivery and program compliance
Responds to public inquiries for information regarding program services
Other related duties as assigned.
EDUCATION AND/OR EXPERIENCE:
Bachelor's Degree from an accredited college or university in social work, health services, human services, or other related field of study; and two years' experience in a social service field; OR an equivalent combination of education, training, and experience which demonstrates the ability to perform the duties of the position.
CONDITIONS OF EMPLOYMENT:
Criminal Background Check
Fingerprint Clearance Card, Level I
Motor Vehicle Record (annually)
CERTIFICATES & LICENSES:
N/A
TECHNICAL COMPETENCIES:
N/A
GENERAL COMPETENCIES:
Collaboration
Communication (written and verbal)
Cultural competence
Discretion
Office competence
Organizational skills
TRAVEL REQUIRED:
â¡ < 5% X < 25% â¡ < 50% â¡ < 75% â¡ 100%
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
Physical Activity: Frequent listening, talking, walking, sitting, stooping, reaching, finger use, grasping, and repetitive motion. Occasional standing, climbing, balancing, kneeling, crouching, pushing, pulling, lifting, and feeling.
Physical exertion: ___ Sedentary; _X_ Light; ___Medium; ___ Heavy; ___ Very Heavy. Work involves exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
Visual requirements: Visual acuity to operate motor vehicles and/or heavy equipment.
Working conditions: Occasional exposure to extreme weather conditions, potential physical harm, hazardous chemicals, noxious odors, and infectious disease.
NACOG is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, genetic information, or any other characteristic protected by the state, federal, or local law. NACOG is committed to providing access, equal opportunity and reasonable accommodation for individual with disabilities in employment, its services, programs, and activities.
Benefits include: Agency Paid Health, Dental, Vision, Arizona State Retirement (ASRS); Vacation, Sick & Holiday Pay
Paramedic Flight Quality Assurance Coordinator - Flagstaff
Coordinator job in Flagstaff, AZ
The Quality Assurance Coordinator - Flight Paramedic renders highly skilled and professional emergency care during all duties associated with flight paramedic function. Functions as a professional role model to the hospital community and region. This person will be caring for patients from neonate, infant, child, adolescent, adult and the geriatric age groups. This person must have knowledge and the skills to care for the physical and developmental needs of these populations. Is capable of recognizing and treating life-threatening emergencies within the bounds of flight paramedic standards of care. Clinical expertise enables the flight paramedic to administer skills, critical decision making and safe practice even under adverse conditions. Must be able to function independent of medical control on scene or when communication is difficult.
The Quality Assurance Coordinator - Flight Paramedic provides / coordinates the Quality Assurance Program for GAT including but not limited to: Oversight of Clinical QA metrics, data entry, QA Team training and upkeep, case reviews and feedback in conjunction with medical Directors and QA Leadership. Integrates with the Guardian Air Education team for planning and Education Delivery Assists with outreach education for outlying EMS / Clinics and Hospitals With the approval of the GAT Director / Clinical Manager, the Quality Assurance Coordinator may be asked to work collaboratively with NAH education, Trauma Services or GMT to provide loop closure education to our referral partners within the region.
Responsibilities
Patient Care* Assesses the needs and conditions of assigned patients by gathering relevant patient health information.
* Proficient in life saving interventions, including but not limited to, advanced airway management, endotracheal Intubation, ventilator management, chest decompression, etc.
* Strong fundamental knowledge of pharmacological agents and ability to safely administer all medications including vasoactive medications, sedatives, paralytics, etc.
* Functions with a high level of autonomy providing critical care to patients of every age group and specialty as needed (e.g. adult critical care, pediatric critical care, high risk obstetrics, etc.
Communication* Accepts assignments to satellite bases of operation as called upon and when needed.
* Inspects and assures all equipment and supplies are present and in proper working condition on the aircraft and at the base daily and following each transport.
* Responsible for reporting and returning broken equipment to appropriate facility for repair.
* Works in collaboration with (GAT Employees, Referring and Receiving Hospital Staff, EMS, etc…)
* Promotes Guardian Air at PR events and in routine interactions with community, hospital staff, EMS, patients and family.
Documentation* Documents care provided in the EMR in accordance with QA parameters.
Education* Keeps abreast of trends in pre-hospital, emergency, critical care, perinatal and pediatric medicine.
* Working knowledge of aviation and safely functions as a crew member on Fixed and Rotor Wing aircraft.
* Maintains all required certifications and required training for clinical practice and aviation.
*Develops and Provides Education to GAT Staff via Human Patient Simulator Scenarios / Didactic Education/ Run Review Presentations / Web Based Material / Etc...
*Develops / Provides outreach Education as requested.
Compliance/Safety* Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
* Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.
* If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
* Completes all company mandatory modules and required job-specific training in the specified time frame.
Qualifications
Education
High School Diploma or GED - Required
Associate's Degree or higher - Preferred
Certification & Licensures
Arizona Certified Emergency Paramedic (EMT-P) - Required
National Registry Paramedic - Required
FP-C - Required BLS (American Heart Assoc.), ACLS AND PALS - Required upon hire
Transport Professional Advanced Trauma (TPATC) Required within one (1) year of hire (TPATC has 6 month grace period for renewal)
NRP- Required within 6 months
STABLE Course - Required
TPATC instructor- Preferred
Experience
Three (3) years of critical care experience - Required. (A combination of Flight, EMS, or Emergency
Two (2) years previous flight experience - Preferred
Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.
CALL REQUIRED:
Yes-responding within 30 minutes
Auto-ApplySpa Operations Coordinator - Mii amo
Coordinator job in Sedona, AZ
Basic Function: Responsible for providing warm, personal and anticipatory service and support to the Operations of the Spa Suites, Team and Guests across a range of tasks and functions in alignment with the Forbes 5 Star Spa Standards including receiving calls for information, reserving services and classes as well as changing, canceling or modifying reservations as necessary.
Work Performed:
* Greet all guests and fellow teammates in a warm and welcoming manner, anticipating how you might serve or assist them before they ask.
* Use names whenever possible and project an authentic and kind interest to connect with each person.
* Be informed and knowledgeable about the Spa Suites, other Enchantment Offerings, the property layout and location of other amenities and the Story of Boynton Canyon.
* Be informed and engaged with today's schedule, with today's guests and their needs along with other aspects of today's operations that might impact you along with how you can best support the team throughout your shift.
* Embrace and Practice "the next best yes" when confronted with a question, obstacle or opportunity.
* Easily able to offer additional explanation of all treatments, classes and programs including complimentary additional services and experiences along with contra-indications and spa guidelines.
* Able to easily and efficiently reserve requested services, send a confirmation itinerary and add appropriate notes to best serve our guests, check a guest in/out and inform our team while always maintaining the confidentially of guest information.
* Aware and sensitive to balancing, efficient booking times and respectful of any special circumstances or situations.
* Proactively Communicate effectively between departments and within the department so that each coordinator can operate with a full understanding of guests and possible issues.
* Monitor and maintain with care the Spa Suites, Back-of-House Areas and surrounding landscape so they are all fully functional, in good order and ready to go.
* Maintain a safe, clean and neat work environment.
* Check-In with the appropriate Leadership Team in place for the day with any updates, questions, changes or concerns.
* Be informed and engaged with all administrative tasks and responsibilities including but not limited to reporting of issues, managing inventory, taking breaks, punching in, etc.
* All other duties, tasks and responsibilities in support of the team and operations as assigned.
Supervision Exercised: None
Supervision Received: Aligned direction from the Spa Suites Leadership Team including Leads, Supervisors and Managers
Minimum Requirements:
High school diploma or equivalent. Must work well with or without direct supervision. Must be neat and well-groomed at all times. Needs to be flexible, self-motivated, positive and have a professional attitude towards guests, teammates and leadership. Prior guest service experience desired. Fluent English and empathetic, authentic communication skills necessary to communicate with guests and team in a high touch, very personal environment. Strong computer skills required.
Physical Requirements:
Lifting & Carrying up to 50 lbs.
70% standing, walking, bending & lifting
30% sitting
Extensive Computer Use
Hearing and manual dexterity
Distance vision 1-3 feet
Use of cleaning and sanitizing solutions
Ability to drive a cart
Business Operations Coordinator
Coordinator job in Sedona, AZ
**We Put the World on Vacation** Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**Job Summary**
Accountable for performing all facets of the operations department to include tour reception, gifting and contracts in accordance with T+L Standard Operating Procedures. Promote a professional atmosphere for our guests, Sales & Marketing staff.
**Essential Job Responsibilities**
Responsibilities include, but are not limited to:
+ Greet and qualify touring guests. Collect and validate all guest information. Assign tours to Sales Agents and provide information to Sales & Marketing department as necessary. (15% time)
+ Provide exceptional customer service to all guests. Answer phones and guest questions in a professional manner. Assist property owners with contract questions or concerns. (10% time)
+ Distribute premiums to guests upon closure of presentation. Complete daily gift, tour and contract reconciliation in all systems. (20% time)
+ Data entry of all tour and gifting information into Central Reservations Systems / Epiphany system and running of reports. Prepare and balance cash, down payments, site stats for Contract Department (20% time)
+ File and secure all documents per procedures. Maintain Property Owner Information per PII and PCI standards (5% time)
+ Prepare Timeshare Sales Contracts for Sales Department and Property Owners. Assist Administrative Supervisor in support of Sales Staff. Preparation and maintenance of legal documents. (20% time)
+ Assist Supervisor to provide additional administrative support to internal departments to include Sales, Marketing, HR, and Resort teams (10% time)
+ Performs other duties as needed
**Travel Requirements**
+ No Travel required
**Minimum Requirements and Qualifications**
**Education**
+ High School Diploma
**Knowledge and Skills**
+ Computer Skills Required
+ Proficient in the use of the Central Reservation System (CRS) or EPNY(preferable)
**Technical Skills**
+ Proficient in Microsoft Word, Proficient in Microsoft Outlook, Proficient in Microsoft Excel
**Job Experience**
+ One year of general office experience
+ One year of customer service experience
_Experience equivalent to the education requirement may be accepted in lieu of the education requirement._
**Complexity**
**Level of decision making authority:**
Coordinator may be required to make limited operational decisions when resolving owner issues or objections.
**Level of autonomy:**
Coordinator's daily work will be verified daily, weekly and monthly to ensure accuracy and validation of all tour, gifting and contractual paperwork.
**Impact of incumbent's decisions on the organization:**
Coordinator's decisions may cause commission delays, site revenue recognition delays, and delays in contract securitization, cost per tour and marketing payroll inaccuracies.
**Supervisory Responsibility:**
None
**Scope/Financial Responsibility:**
Coordinator is accountable to meet WCF Scorecard metrics, Accounting Deliverables, maintain Cost of Sales, Product Yield Management, and ensure adherence to T+L Standard Operating Procedures to secure the company's assets.
**How You'll Be Rewarded:**
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
**_Note: Temporary and/or seasonal associates are ineligible for Paid Time Off._**
+ Medical
+ Dental
+ Vision
+ Flexible spending accounts
+ Life and accident coverage
+ Disability
+ Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
+ Wish day paid time to volunteer at an approved organization of your choice
+ 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
+ Legal and identify theft plan
+ Voluntary income protection benefits
+ Wellness program (subject to provider availability)
+ Employee Assistance Program
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ***************************** , including the title and location of the position for which you are applying.
Care Coordinator Hospice - Northern Arizona Hospice
Coordinator job in Cottonwood, AZ
Explore opportunities with Northern Arizona Hospice, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.
The Care Coordinator for Hospice with LHC Group is the preferred post-acute care partner for hospitals, physicians and families nationwide, helping patients manage their health at home.
Primary Responsibilities:
* Helps manage order tracking, IDG preparation, and other tasks associated with patient care management
* Monitors pending referrals daily and assigns registered nurse or advanced practice nurse for all start of care visits
* Monitors productivity and distribution of visits and communicates any needed changes with the clinical leader, as appropriate
* Ensures that the patient visit schedule supports continuity of care and excellence in patient care management by scheduling most nursing visits to the patient's designated RN Case Manager, Social Worker
* Participates in patient care team meetings to assist with facilitating timely care, via the scheduling process, to patients suffering from symptom crises, transitioning to end of life, or who are experiencing other immediate physical, psychosocial, or spiritual care needs
* Assists with coordination, scheduling, and tracking of all visits to ensure compliance with all hospice policies and state and federal regulatory requirements
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* 1+ years of scheduling experience in health care setting using an online scheduling system
* Demonstrated exceptional organizational, customer service, communication, and decision-making skills
* Working knowledge of state and federal regulations governing the hospice Interdisciplinary Group (IDG) requirements, Aide and/or LPN/LVN supervisory visit requirements, and assessment visit requirements
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $14.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
AAA Care Coordinator, Flagstaff
Coordinator job in Flagstaff, AZ
Job Description
$22.67/hr, 40 hrs/wk, 52 wks/yr
This position is based on-site. A hybrid work model may be considered after successful completion of the probationary period, based on program needs and performance.
In compliance with Federal Law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Working under general supervision and with moderate difficulty, this position is responsible for assessing the needs and eligibility of individuals for program services and coordinating support services to assist them in aging with dignity, grace, and honor.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conducts home visits and interviews applicants to assess the eligibility of applicants for program services
Identifies program services that will best meet the needs of clients
Maintains and updates electronic client files to ensure accurate record keeping and compliance with program regulations
Provides resource referrals and advocates for appropriate support services outside the agency to ensure that clients have access to comprehensive services
Monitors services to clients to ensure high quality service delivery and program compliance
Responds to public inquiries for information regarding program services
Other related duties as assigned.
EDUCATION AND/OR EXPERIENCE:
Bachelor's Degree from an accredited college or university in social work, health services, human services, or other related field of study; and two years' experience in a social service field; OR an equivalent combination of education, training, and experience which demonstrates the ability to perform the duties of the position.
CONDITIONS OF EMPLOYMENT:
Criminal Background Check
Fingerprint Clearance Card, Level I
Motor Vehicle Record (annually)
CERTIFICATES & LICENSES:
N/A
TECHNICAL COMPETENCIES:
N/A
GENERAL COMPETENCIES:
Collaboration
Communication (written and verbal)
Cultural competence
Discretion
Office competence
Organizational skills
TRAVEL REQUIRED:
□ < 5% X < 25% □ < 50% □ < 75% □ 100%
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
Physical Activity: Frequent listening, talking, walking, sitting, stooping, reaching, finger use, grasping, and repetitive motion. Occasional standing, climbing, balancing, kneeling, crouching, pushing, pulling, lifting, and feeling.
Physical exertion: ___ Sedentary; _X_ Light; ___Medium; ___ Heavy; ___ Very Heavy. Work involves exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
Visual requirements: Visual acuity to operate motor vehicles and/or heavy equipment.
Working conditions: Occasional exposure to extreme weather conditions, potential physical harm, hazardous chemicals, noxious odors, and infectious disease.
NACOG is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, genetic information, or any other characteristic protected by the state, federal, or local law. NACOG is committed to providing access, equal opportunity and reasonable accommodation for individual with disabilities in employment, its services, programs, and activities.
Benefits include: Agency Paid Health, Dental, Vision, Arizona State Retirement (ASRS); Vacation, Sick & Holiday Pay
Coordinator Sales Gallery
Coordinator job in Sedona, AZ
As a Sales Gallery Coordinator you will be responsible for providing outstanding service to both our internal and external customers while supporting Sales and Marketing Departments by performing a variety of responsibilities in a smooth and consistent manner.
Here's why you'll love it here!
We offer an excellent benefits package to our full-time Team Members that include:
Medical, Dental, and Vision insurance from day one!
Financial Wellness - 401k plan with company match, life insurance, company stock purchase program.
Team Member Travel Program - enjoy discounted rates at incredible properties around the globe.
Generous Paid Time Off and Paid Sick Days Program.
Team Member Recognition and numerous learning and advancement opportunities and more.
Responsibilities:
Set and update the various Sales Executive rotations daily and any specialty rotations on the effective dates.
Check in guests and owners for their sales presentation and assign appropriate Sales Executives with accurate codes.
Answer all phone calls and direct to the appropriate extension number.
Supervise daily attendance and training attendance.
Take inventory and stock of all kitchen supplies including but not limited to: Food, Coffee, Juice, Paper Good/Cleaning Supplies, and Soda.
Assist with extra premiums for all departments and reconciles nightly.
Carries out all reasonable requests by management of which a team member is capable of performing.
What we are looking for:
Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you should have the following minimum qualifications and experience:
High school diploma or equivalent.
Warm welcoming smile and demeanor to greet all guests and other team members.
Previous customer service experience.
Helpful and impeccable communication skills
Professional appearance and friendly demeanor.
Strong Understanding of Microsoft Suite
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
6 months or more previous experience working in the timeshare industry.
Detailed understanding of the area with ability to explain activities, restaurants, and destinations.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Auto-ApplyShelter Coordinator
Coordinator job in Flagstaff, AZ
Job DescriptionSalary: 17.85
**Part-time or Full-time, Weekend availability required**
All shifts available - 7AM-3PM, 3PM-11PM, and 11PM-7AM
Practice informed decision making, honesty, transparency, and appropriate rapport building with staff, clients, and all community partners. Maintain a positive working relationship with coordinators, case managers, and on-site service providers to ensure continuity of care.
Provide quality crisis intervention and seek appropriate support to assist in difficult or emergency client situations.
Complete all required documentation throughout shift in an accurate, honest, and timely manner.
Must be willing and able to access and communicate effectively with FPD, FFD, EMS, non-emergency PD, Terros, and any other emergency service in the community.
Enter Data for check-in for both HMIS (if trained in HMIS) and In-house methods for tracking clients.
Work closely with Lead Coordinators/Asst. Manager/Shelter Manager to help keep shelter operations effective.
Ability to work with people in crises, including those with mental illnesses, addictions, and criminal backgrounds without judgement.
Preferred Qualifications
Knowledge of the homelessness population, medically vulnerable individuals, substance abuse, domestic violence, addictions, criminal background, and individuals with disabilities.
Knowledge and understanding of Flagstaff Shelter Service resources, and ability to navigate community resources for clients.
Knowledge and skill to provide and model de-escalation and conflict mediation for shelter clients and staff.
Ability to intervene and appropriately de-escalate crisis situations while providing oversight and supervision so that a safe and healthy environment is always maintained.
Knowledge of operating basic computer software programs and systems.
Knowledge of strong work ethics in the workplace.
Knowledge of basic application of confidentiality.
Skills in active listening and critical thinking.
Skills in sound judgement and decision making.
Skills with strong written and verbal communication.
Ability to be dependable in attendance and job performance.
Ability to multitask and perform well under pressure.
Ability to be flexible and adaptable to the changing needs of the organization.
High school education, GED, or the equivalent.
Experience working in a human services field required or equivalent knowledge, skills, and abilities preferred.
CPR/First Aid Certification preferred.
Food Handlers Card will be required.
Drivers License preferred.
Ability to function both independently and in a team environment.
Patient Coordinator- Part Time
Coordinator job in Sedona, AZ
The Patient Coordinator is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment.
Specific duties include, but are not limited to:
Greets and assists patients, customers and visitors in person and over the phone.
Will perform patient registration in various systems.
Answers all phone calls in a professional and courteous manner.
May collect monies for time-of-service patient responsibility.
May be responsible for verifying insurance coverage and obtain prior authorization.
Patient Assistance:
May perform preliminary screening of patients prior to procedures, which may include medical history.
May transport patient to/from the exam room.
May assist in patient transfer on/off the exam table.
May transport patient to/from the exam room.
May provide the patient with preliminary and post-procedure instructions.
Work Area & Supply Preparation
In the mobile setting, may assist in preparing the unit for transport.
Will maintain a clean and organized work area.
May order supplies and ensure the work area is properly stocked.
Documentation
Will ensure accuracy of patient records.
May schedule patient appointments and obtain insurance verification and/or authorization.
May prepare medical records for physicians, patients and customers.
Ensures accurate documentation of patient visits in various electronic
systems and on written documents.
May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer.
Performs all duties within HIPAA regulations.
Other duties as assigned.
Position Requirements:
High School Diploma or equivalent experience required.
For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire.
For Fixed Radiology, CPR Certification is a plus.
As applicable, valid state driver's license required.
Ability to work at several locations required.
Strong customer service skills.
Organizational and multi-tasking skills.
Basic knowledge of computer applications and programs.
Local travel may be required to support multiple sites.
The COVID-19 vaccination is/may be a condition of employment.
All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment.
Preferred
Six months customer service or related experience and/or training.
Knowledge of medical terminology is a plus.
Bilingual in Spanish is a plus.
Physical Requirements:
The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel.
More than 50% of the time:
Sit, stand, walk.
Repetitive movement of hands, arms and legs.
See, speak and hear to be able to communicate with patients.
Less than 50% of the time:
Stoop, kneel or crawl.
Climb and balance.
Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam).
Residents living in CA, WA, Jersey City, NJ, NY, and CO click here to view pay range information.
Medical Assistant, Front Office
Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.
Auto-ApplyCoordinator Sales Gallery
Coordinator job in Sedona, AZ
As a Sales Gallery Coordinator you will be responsible for providing outstanding service to both our internal and external customers while supporting Sales and Marketing Departments by performing a variety of responsibilities in a smooth and consistent manner.
Here's why you'll love it here!
We offer an excellent benefits package to our full-time Team Members that include:
Medical, Dental, and Vision insurance from day one!
Financial Wellness - 401k plan with company match, life insurance, company stock purchase program.
Team Member Travel Program - enjoy discounted rates at incredible properties around the globe.
Generous Paid Time Off and Paid Sick Days Program.
Team Member Recognition and numerous learning and advancement opportunities and more.
Responsibilities:
Set and update the various Sales Executive rotations daily and any specialty rotations on the effective dates.
Check in guests and owners for their sales presentation and assign appropriate Sales Executives with accurate codes.
Answer all phone calls and direct to the appropriate extension number.
Supervise daily attendance and training attendance.
Take inventory and stock of all kitchen supplies including but not limited to: Food, Coffee, Juice, Paper Good/Cleaning Supplies, and Soda.
Assist with extra premiums for all departments and reconciles nightly.
Carries out all reasonable requests by management of which a team member is capable of performing.
What we are looking for:
Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you should have the following minimum qualifications and experience:
High school diploma or equivalent.
Warm welcoming smile and demeanor to greet all guests and other team members.
Previous customer service experience.
Helpful and impeccable communication skills
Professional appearance and friendly demeanor.
Strong Understanding of Microsoft Suite
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
6 months or more previous experience working in the timeshare industry.
Detailed understanding of the area with ability to explain activities, restaurants, and destinations.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Auto-ApplyPatient Coordinator
Coordinator job in Camp Verde, AZ
The Patient Coordinator is the primary person responsible for providing exceptional patient care and ensuring optimal operational flow. The Patient Coordinator will welcome patients into the practice, schedule patients, verify and submit insurance, and work with the patients through options to ensure they can receive prescribed treatment plans. The incumbent reports to the Area Manager and will have 5-10 years customer service experience. This is a non-exempt position. Essential Functions
Deliver exceptional customer service to ImmediaDent patients while maintaining efficient flow of practice operations.
Discuss treatment plans with patients and work through financial arrangements to ensure they can get the treatment they need.
Schedule follow-up visits with ImmediaDent practitioners.
Maintain responsibility for the accuracy and confidentiality of patients' electronic and paper records.
Schedule patients according to prescribed protocol, balancing walk-in patients and those with appointments, keeping operational capacity in mind.
Verify patient level of insurance coverage, assist patients in determining payment options, and prepare claims for insured patients.
Collect and post patient payments and ensure strict adherence to cash management procedures.
Ensure comfort and cleanliness of reception and office areas.
Foster team spirit by actively participating and contributing to daily huddles and team meetings.
Support Practice Manager/Area Manager and clinical team with assigned tasks.
Minimum Qualifications
2-5 years proven exceptional customer service experience
High School Diploma/GED required
Some college coursework preferred
Self-motivated with the willingness to exceed patient expectations
Demonstrated adaptability and flexibility with changes in workload
Ability to work in a fast paced environment while maintaining a positive attitude
Strong oral and written communication skills
Previous experience using computers (Word, Excel, and dental software is a plus)
Must be willing to work flexible shifts including weekends
Service Coordinator
Coordinator job in Cottonwood, AZ
Work Type: Part Time 12 hours a week -Tues-Thurs 8:00am - 12:00pm
As a Service Coordinator, you'll be an advocate and resource for residents, helping them access services that promote independence and improve quality of life.
Key Responsibilities:
Assess resident needs and connect them to community resources and services.
Coordinate wellness, educational, and life-skills programs.
Maintain up-to-date resource directories and advocate for residents.
Collaborate with property management and external partners to support resident well-being.
Document services and maintain accurate resident records.
Qualifications:
Bachelor's degree in social work, human services, or related field (preferred).
2+ years' experience in social services or housing/community-based work.
Knowledge of local and federal programs (Medicaid, SNAP, etc.).
Strong communication, organization, and advocacy skills.
Proficiency in Microsoft Office and case management software.
Why Join Us:
We offer comprehensive benefits, including medical, dental, and vision coverage, paid time off, holidays, and a 100% retirement match up to 5%. Join a mission-driven team that values your impact and supports your
growth.
Apply Today!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.
Auto-ApplyThe Wilde Resort & Spa - Spa Sales Coordinator
Coordinator job in Sedona, AZ
Under general direction, the Spa Sales Coordinator is responsible for the smooth day-to-day operations of the spa, including selling spa treatments and spa retail.
ESSENTIAL JOB FUNCTIONS
Greets guests in a warm and professional manner.
Answers telephone and email inquiries, and efficiently books appointments.
Provides detailed information about spa services, packages, and retail products to clients.
Manages client schedules, ensuring timely appointment reminders and follow-ups.
Confirms appointments with clients prior to their scheduled visit.
Addresses client concerns and complaints promptly and professionally, seeking solutions to maintain satisfaction.
Oversees the daily operations of the spa, ensuring a clean and organized environment.
Monitors staff schedules and coordinates coverage to maintain optimal service levels.
Maintains accurate inventory of spa products and supplies, places orders as needed.
Conducts regular quality checks on treatment rooms and spa facilities.
Checks guests in and out for treatments, collects payments as needed.
Promotes spa services and retail products to clients, suggests add-on treatments and memberships.
Assists with marketing initiatives and special promotions, including communication to clients.
Tracks sales performance and identifies opportunities to increase revenue.
Processes client payments and handles billing inquiries.
Maintains detailed client records and confidentiality.
Prepares reports on spa operations, sales, and client feedback.
Adheres to all spa policies and procedures, including safety and hygiene standards.
Attendance is a key component of this position.
Maintains a professional appearance in accordance with Company standards; wears the appropriate uniform or attire.
Maintains open and effective communication with team members and management.
Attends and participates in team meetings.
Adheres to established safety and emergency procedures and protocols, this includes Company, federal, and state specific regulations and guidelines.
Completes all required Company training/compliance courses as assigned.
Adheres to Company standards and maintains compliance with all policies and procedures.
Performs other related duties and responsibilities as assigned.
EDUCATION
High school diploma or equivalent.
EXPERIENCE
A minimum one (1) year of experience in related field required.
No supervisory experience required.
SUPERVISORY RESPONSIBILITIES
This position does not include any supervisory responsibilities.
LICENSES & CERTIFICATIONS
This position does not require licenses or certifications.
SKILLS & ABILITIES
This position requires the capability to understand and follow both oral and written directions, as well as the ability to communicate effectively with others in English and interact successfully with internal and external customers.
Proven success as a Spa Coordinator or similar customer service role in the wellness industry.
Basic understanding of spa operations, treatments, and modalities.
Basic knowledge of retail product lines.
Familiarity with retail sales techniques.
Ability to adjust effectively to evolving work environments and shifting customer (internal/external) requirements.
Able to maintain a positive and professional working environment.
Fosters a culture of excellence.
Able to work effectively in a culturally diverse environment and support diversity and inclusion within the organization.
Excellent customer service skills with a focus on client satisfaction.
Strong organizational skills.
Proficient in time management; the ability to effectively organize and manage multiple priorities.
Recognizes an emergency situation and takes appropriate action.
Emotional intelligence and interpersonal skills, with the ability to build strong working relationships with team members at all levels.
Analytical and problem-solving skills.
Strong focus on accuracy and precision.
Ability to work scheduled shifts, follow all timekeeping policies, and comply with federal, state, and local labor regulations, including those related to meal and rest breaks
Performs well with frequent interruptions and/or distractions.
Able to communicate appropriately and effectively with all levels of management and external stakeholders.
Ability to effectively listen, understand, and resolve challenges and concerns from management, team members, and/or customers (internal/external).
Basic math skills.
Basic knowledge of Google Docs/Microsoft Word.
Basic knowledge of Google Sheets/Microsoft Excel.
Basic knowledge of Gmail/Microsoft Outlook.
TRAVEL REQUIREMENTS
No travel required.
PHYSICAL DEMANDS
Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Specifically, when the amount of climbing exceeds that needed for ordinary motion.
Balancing: Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. Specifically, when the amount of balancing exceeds that needed for ordinary motion and maintenance of body equilibrium.
Stooping: Bending body downward and forward by bending spine at the waist. Specifically, if it is to a considerable degree and requires full motion of the lower extremities and back muscles.
Kneeling: Bending legs at knee to come to a rest on knee or knees.
Crouching: Bending the body downward and forward by bending leg and spine.
Reaching: Extending hand(s) and arm(s) in any direction.
Standing: Particularly for sustained periods of time.
Walking: Moving about on foot to accomplish tasks. Specifically, for long distances or moving from one work site to another often.
Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward, or outward.
Pulling: Using upper extremities to exert force in order to draw, haul, or tug objects in a sustained motion.
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Specifically, if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
Grasping: Applying pressure to an object with the fingers and palm.
Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
Hands to Fingers: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
Repetitive Motion: Substantial movements (motions) of the wrists, hands, and/or fingers.
Close Vision: Clear vision at 20 inches or less. Required to perform an activity such as preparing and analyzing data, transcribing, viewing a computer terminal, extensive reading or visual inspections.
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a minor amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work yet the work involves sitting most of the time, the job is rated for light work.
WORK ENVIRONMENT
None: No exposure to adverse environmental conditions (typical office/administrative setting).
DISCLAIMER
This job description provides a general overview of the work performed, including the typical responsibilities and level of duties associated with this position. It should not be construed as an exhaustive list of tasks or obligations for any individual team member. This description does not alter the employment relationship between the Company and its team members.
The Essential Job Functions, Physical Requirements, and Work Environment characteristics outlined are intended to reflect the requirements needed to perform the essential functions of this role effectively. Management retains the authority to modify, adjust, or revoke job duties and responsibilities as needed, and to make reasonable accommodations to enable qualified team members to fulfill the essential functions of their roles.
The Company is an Equal Employment Opportunity (EEO) employer and is committed to providing a work environment free from discrimination and harassment. All employment decisions are made based on merit, qualifications, and business needs without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status/characteristic in accordance with applicable federal, state, and local laws.
Patient Coordinator- Part Time
Coordinator job in Cottonwood, AZ
The **Patient Coordinator** is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment.
**Specific duties include, but are not limited to:**
+ Greets and assists patients, customers and visitors in person and over the phone.
+ Will perform patient registration in various systems.
+ Answers all phone calls in a professional and courteous manner.
+ May collect monies for time-of-service patient responsibility.
+ May be responsible for verifying insurance coverage and obtain prior authorization.
Patient Assistance:
+ May perform preliminary screening of patients prior to procedures, which may include medical history.
+ May transport patient to/from the exam room.
+ May assist in patient transfer on/off the exam table.
+ May transport patient to/from the exam room.
+ May provide the patient with preliminary and post-procedure instructions.
Work Area & Supply Preparation
+ In the mobile setting, may assist in preparing the unit for transport.
+ Will maintain a clean and organized work area.
+ May order supplies and ensure the work area is properly stocked.
Documentation
+ Will ensure accuracy of patient records.
+ May schedule patient appointments and obtain insurance verification and/or authorization.
+ May prepare medical records for physicians, patients and customers.
+ Ensures accurate documentation of patient visits in various electronic
+ systems and on written documents.
+ May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer.
+ Performs all duties within HIPAA regulations.
+ Other duties as assigned.
**Position Requirements:**
+ High School Diploma or equivalent experience required.
+ For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire.
+ For Fixed Radiology, CPR Certification is a plus.
+ As applicable, valid state driver's license required.
+ Ability to work at several locations required.
+ Strong customer service skills.
+ Organizational and multi-tasking skills.
+ Basic knowledge of computer applications and programs.
+ Local travel may be required to support multiple sites.
+ The COVID-19 vaccination is/may be a condition of employment.
+ All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment.
**Preferred**
+ Six months customer service or related experience and/or training.
+ Knowledge of medical terminology is a plus.
+ Bilingual in Spanish is a plus.
**Physical Requirements:**
The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel.
More than 50% of the time:
+ Sit, stand, walk.
+ Repetitive movement of hands, arms and legs.
+ See, speak and hear to be able to communicate with patients.
Less than 50% of the time:
+ Stoop, kneel or crawl.
+ Climb and balance.
+ Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam).
**Residents living in CA, WA, Jersey City, NJ, NY, and CO click here (*********************************************************************************** to view pay range information.**
Medical Assistant, Front Office
Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.
Spa Operations Coordinator - Mii amo
Coordinator job in Sedona, AZ
Basic Function: Responsible for providing warm, personal and anticipatory service and support to the Operations of the Spa Suites, Team and Guests across a range of tasks and functions in alignment with the Forbes 5 Star Spa Standards including receiving calls for information, reserving services and classes as well as changing, canceling or modifying reservations as necessary.
Work Performed:
Greet all guests and fellow teammates in a warm and welcoming manner, anticipating how you might serve or assist them before they ask.
Use names whenever possible and project an authentic and kind interest to connect with each person.
Be informed and knowledgeable about the Spa Suites, other Enchantment Offerings, the property layout and location of other amenities and the Story of Boynton Canyon.
Be informed and engaged with today's schedule, with today's guests and their needs along with other aspects of today's operations that might impact you along with how you can best support the team throughout your shift.
Embrace and Practice “the next best yes” when confronted with a question, obstacle or opportunity.
Easily able to offer additional explanation of all treatments, classes and programs including complimentary additional services and experiences along with contra-indications and spa guidelines.
Able to easily and efficiently reserve requested services, send a confirmation itinerary and add appropriate notes to best serve our guests, check a guest in/out and inform our team while always maintaining the confidentially of guest information.
Aware and sensitive to balancing, efficient booking times and respectful of any special circumstances or situations.
Proactively Communicate effectively between departments and within the department so that each coordinator can operate with a full understanding of guests and possible issues.
Monitor and maintain with care the Spa Suites, Back-of-House Areas and surrounding landscape so they are all fully functional, in good order and ready to go.
Maintain a safe, clean and neat work environment.
Check-In with the appropriate Leadership Team in place for the day with any updates, questions, changes or concerns.
Be informed and engaged with all administrative tasks and responsibilities including but not limited to reporting of issues, managing inventory, taking breaks, punching in, etc.
All other duties, tasks and responsibilities in support of the team and operations as assigned.
Supervision Exercised: None
Supervision Received: Aligned direction from the Spa Suites Leadership Team including Leads, Supervisors and Managers
Minimum Requirements:
High school diploma or equivalent. Must work well with or without direct supervision. Must be neat and well-groomed at all times. Needs to be flexible, self-motivated, positive and have a professional attitude towards guests, teammates and leadership. Prior guest service experience desired. Fluent English and empathetic, authentic communication skills necessary to communicate with guests and team in a high touch, very personal environment. Strong computer skills required.
Physical Requirements:
Lifting & Carrying up to 50 lbs.
70% standing, walking, bending & lifting
30% sitting
Extensive Computer Use
Hearing and manual dexterity
Distance vision 1-3 feet
Use of cleaning and sanitizing solutions
Ability to drive a cart
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