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Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.Education
Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.
Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.
The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.
Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education.Training
Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.Advancement
For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.Important Qualities
Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.
Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.
Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.
Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.
Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.
Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.
Some employers require a criminal background check. In some settings, workers need a valid driver’s license.
Average Length of Employment
Top Careers Before Coordinator
Top Careers After Coordinator
Hispanic or Latino11.8%
Black or African American0.6%
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University of Phoenix23.1%
Michigan State University4.9%
University of Central Florida4.2%
Southern New Hampshire University3.9%
New York University3.9%
Grand Canyon University3.8%
Pennsylvania State University3.8%
Texas A&M University3.7%
Florida State University3.7%
Arizona State University3.4%
University of North Texas3.3%
University of Florida3.2%
University of Alabama3.2%
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|Job Title||Company||Location||Start Date||Salary|
|Adminstrative Coordinator||Community Maintenance Group, LLC||Los Angeles, CA||Nov 04, 2016||$163,010|
|TPO Coordinator||Rudin Management Company, Inc.||New York, NY||Mar 12, 2015||$156,525|
|Global Coordinator||The Conversation Us Inc.||Boston, MA||Jan 02, 2016||$138,472|
|Global Coordinator||The Conversation Us Inc.||Boston, MA||Feb 01, 2015||$138,472|
|Initiatives Coordinator||Aledade, Inc.||Bethesda, MD||Nov 16, 2015||$120,000 -
|Tooling Coordinator||Maverick Tube Corporation||Conroe, TX||Jun 23, 2015||$114,400|
|Commissioning/Start Up Coordinator||Talisman Energy USA Inc.||Horseheads, NY||Mar 19, 2015||$114,110 -
|Projcet Coordinator||Indisoft LLC||Columbia, MD||Aug 15, 2016||$112,343|
|Infrastructure Coordinator||Genisys Technologies Inc.||Plymouth, MN||May 16, 2016||$110,000|
|Commissioning/Start Up Coordinator||Talisman Energy USA Inc.||Horseheads, NY||Sep 10, 2015||$108,992 -
|Fracturing Coordinator||Sanjel (USA) Inc.||Cibolo, TX||Apr 16, 2015||$107,286|
|Milk Sourcing Coordinator||The Dannon Company, Inc.||White Plains, NY||Jun 22, 2015||$75,046 -
|Onshore Coordinator||IBM India Private Limited||Richmond, VA||May 26, 2015||$75,023 -
|Capa/Deviations Coordinator||Ophthotech Corporation||Princeton, NJ||Sep 26, 2016||$75,000|
|Geosteering Coordinator||Selman & Associates East, LLC||Montrose, PA||Aug 18, 2015||$75,000|
|Scientific Coordinator||MMS Holdings, Inc.||Canton, MI||Aug 24, 2015||$75,000|
|BIM Coordinator||W.G. Yates & Sons Construction Co||Biloxi, MS||Sep 12, 2015||$75,000|
|Epidemiology Coordinator||Abbvie Inc.||North Chicago, IL||Feb 23, 2016||$75,000 -
|Nvocc Coordinator||Unigroup, Inc.||Fenton, MO||May 01, 2015||$56,882|
|Nvocc Coordinator||Unigroup, Inc.||Fenton, MO||Apr 30, 2015||$56,882|
|Immigration Coordinator||Dominican Women's Development Center, Inc.||New York, NY||Oct 01, 2015||$56,349|
|MET Bar Surg Pgrm Coordinator/Clin REV||Memorial Hosptial of Laramie County||Cheyenne, WY||Jun 25, 2015||$56,286 -
|MET Bar Surg Pgrm Coordinator/Clin REV||Memorial Hosptial of Laramie County||Cheyenne, WY||Feb 08, 2015||$56,286 -
|Fabric Coordinator||Ao Textile Inc.||New York, NY||Oct 02, 2016||$56,000|
|Translation Coordinator||Hightech Passport Ltd.||San Jose, CA||May 09, 2016||$55,744|
|Route Coordinator||EZR Packing Corp||Springfield, NY||Feb 12, 2016||$55,640|
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