What does a coordinator do?
Coordinators are responsible for liaising between the department they are assigned to and any other external party. They oversee projects or agreements. They are in charge of following through negotiations between the two parties regarding work. They see through the conduct of such contracts by ensuring that all terms are amenable to both parties. They maintain records and other necessary data and paperwork. They also ensure that office policy and guidelines are being followed. Coordinators also ensure that all projects are completed efficiently and effectively.
Coordinator responsibilities
Here are examples of responsibilities from real coordinator resumes:
- Conduct kaizen blitz in the machine shop that achieve higher productivity and efficiency gains.
- Manage documented records of meetings and contact with Pre-K teachers to discuss relevant information concerning children and families.
- Manage and coordinate the workload of the release team members and are responsible for organizing and hosting all production release windows.
- Manage IDT roster and participate in interdisciplinary team meetings.
- Provide leadership development opportunities for youth and lead community events and activities for the community.
- Facilitate development of veterans individual rehabilitation plans, which provide purpose, organization and empowerment to achieve life goals.
- Counsele individuals regarding issues including mental health, unemployment, rehabilitation, social adjustments and medical care.
- Define and identify KPI & rework metrics not capture within existing ERP system.
- Produce and maintain a census lists, agendas, IDT lists and office calendars.
- Arrange travel hospice patients and provide and arrange delivery of appropriate DME equipment to location.
- Conduct reviews of sites to ensure compliance with OSHA and other regulatory agency standards and company policies.
- Follow OSHA regulations and plant safety procedures to ensure safety of employees and equipment through proper lock-out/tag-out procedures.
- Clip from website, magazine, online magazine, Instagram, and twitter to be service to clients/designers.
- Complete weekly and monthly KPI and represent department in presentations to management at daily plant wide production meetings.
- Assist students with clinical requirements (immunization records, medical history, CPR certification, background check, drug screen).
Coordinator skills and personality traits
We calculated that 21% of Coordinators are proficient in Customer Service, Patients, and Excellent Organizational. They’re also known for soft skills such as Communication skills, Compassion, and Problem-solving skills.
We break down the percentage of Coordinators that have these skills listed on their resume here:
- Customer Service, 21%
Exercised discretion regarding acceptance and/or disposition of donated goods and maintains donor relationship through attentive customer service and database.
- Patients, 10%
Managed Workman s Compensation authorizations and obtaining Prior Authorizations and Pre-Certifications for patients Medication & Procedures in office or outpatient facilities.
- Excellent Organizational, 7%
Gained positive leadership and teamwork skills all while maintaining excellent organizational skills.
- Data Entry, 5%
Provided secretarial support on various department projects, including information gathering, data entry, preparation of professional charts/graphs/presentations, etc.
- Excellent Guest, 5%
Provided breakfast and excellent guest service
- Coordinators, 4%
Trained and mentored ergonomics coordinators and provided technical support to just-in-time assembly plants and soft trim facilities across North America.
"customer service," "patients," and "excellent organizational" are among the most common skills that coordinators use at work. You can find even more coordinator responsibilities below, including:
Communication skills. The most essential soft skill for a coordinator to carry out their responsibilities is communication skills. This skill is important for the role because "social and human service assistants talk with clients about the challenges in their lives and assist them in getting help." Additionally, a coordinator resume shows how their duties depend on communication skills: "reduced customer complaints through ongoing communication with set-up drivers, culminating in prompt resolution of on-site problems. "
Compassion. Another essential skill to perform coordinator duties is compassion. Coordinators responsibilities require that "social and human service assistants often work with people who are in stressful and difficult situations." Coordinators also use compassion in their role according to a real resume snippet: "interact effectively and compassionately with patients, families, visitors and staff. "
Problem-solving skills. Another skill that relates to the job responsibilities of coordinators is problem-solving skills. This skill is critical to many everyday coordinator duties, as "social and human service assistants help clients find solutions to their problems." This example from a resume shows how this skill is used: "resolved all escalated customer complaints in accordance with company guidelines and state foreclosure laws. "
Time-management skills. A big part of what coordinators do relies on "time-management skills." You can see how essential it is to coordinator responsibilities because "social and human service assistants often work with many clients." Here's an example of how this skill is used from a resume that represents typical coordinator tasks: "supported fda consent decree remediation project to achieve compliance with fda commitments obtaining the products certification on time. "
Interpersonal skills. Another crucial skill for a coordinator to carry out their responsibilities is "interpersonal skills." A big part of what coordinators relies on this skill, since "social and human service assistants must make their clients feel comfortable discussing sensitive issues." How this skill relates to coordinator duties can be seen in an example from a coordinator resume snippet: "excelled in interpersonal communications, teamwork, customer service, flexibility and reliability. "
Organizational skills. Lastly, "organizational skills" is an important element of what a coordinator does. Coordinator responsibilities require this skill because "social and human service assistants must often complete lots of paperwork and work with many different clients." This resume example highlights how coordinator duties rely on this skill: "strategized voter contact via outreach effort at both organizational and individual levels with timely data collection and analysis. "
The three companies that hire the most coordinators are:
- Carrols Restaurant Group1,020 coordinators jobs
- CDM Smith285 coordinators jobs
- Pacific Dental Services226 coordinators jobs
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Compare different coordinators
Coordinator vs. Volunteer program coordinator
A volunteer program coordinator usually works for non-profit organizations where they are primarily in charge of managing and coordinating all volunteer related aspects of events and programs. It is their responsibility to oversee recruitment and training processes from planning to execution, supervise all volunteers, set schedules and objectives, and ensure operations adhere to guidelines and policies. Moreover, as a volunteer program coordinator, it is essential to lead and encourage staff to reach goals, resolving issues should any arise.
These skill sets are where the common ground ends though. The responsibilities of a coordinator are more likely to require skills like "customer service," "patients," "excellent organizational," and "data entry." On the other hand, a job as a volunteer program coordinator requires skills like "public speaking," "community outreach," "child care," and "community services." As you can see, what employees do in each career varies considerably.
Volunteer program coordinators tend to reach similar levels of education than coordinators. In fact, volunteer program coordinators are 0.9% more likely to graduate with a Master's Degree and 1.3% more likely to have a Doctoral Degree.Coordinator vs. Support services coordinator
Support Services Coordinators are responsible for leading the administrative and deployment of a staff team. Their duties include preparing presentation documents, preparing and processing expense and budget reports, answering phone and emails, and arranging meetings. They also provide direction in the learning and development needs of staff. A Support Service Coordinator will work to ensure quality assurance is met within services and ensure the inclusion and support of employees within an organization.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that coordinator responsibilities requires skills like "excellent organizational," "excellent guest," "coordinators," and "cpr." But a support services coordinator might use other skills in their typical duties, such as, "support services," "social work," "basic math," and "cleanliness."
On average, support services coordinators earn a lower salary than coordinators. Some industries support higher salaries in each profession. Interestingly enough, support services coordinators earn the most pay in the government industry with an average salary of $48,629. Whereas coordinators have higher pay in the technology industry, with an average salary of $51,731.support services coordinators earn similar levels of education than coordinators in general. They're 2.1% more likely to graduate with a Master's Degree and 1.3% less likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for coordinators in the next 3-5 years?
Mandy Butler
Associate Professor of Theatre, Newberry College
Coordinator vs. Family services coordinator
A family services coordinator maintains quantitative quality and qualitative quality monitoring systems and improvement systems for the program strategies to get executed with quality, fidelity, and reliability. They coach and offer supervisory guidance services to the family service team to keep the staff capacity robust and move the staff members towards mastering the core competencies. Other duties performed by family services coordinators include supporting vulnerable families, promoting family self-sufficiency, and supporting families whose children have special needs and chronic health conditions.
The required skills of the two careers differ considerably. For example, coordinators are more likely to have skills like "customer service," "excellent organizational," "data entry," and "excellent guest." But a family services coordinator is more likely to have skills like "social work," "child care," "substance abuse," and "crisis intervention."
Family services coordinators make a very good living in the government industry with an average annual salary of $44,036. On the other hand, coordinators are paid the highest salary in the technology industry, with average annual pay of $51,731.Most family services coordinators achieve a higher degree level compared to coordinators. For example, they're 9.8% more likely to graduate with a Master's Degree, and 0.3% more likely to earn a Doctoral Degree.Coordinator vs. Information coordinator
An information coordinator is an individual who is responsible for collecting, analyzing, processing, and distributing information according to an organization's policies. With effective communication skills, information coordinators must serve as the main spokesperson for the company who deals primarily with the media and reporters. They are required to provide annual reports, company newsletters, and information so that investors can decide whether to invest in the company. Information coordinators must also maintain the security and confidentiality of the records of clients as well as other confidential information.
Types of coordinator
Updated January 8, 2025
