Coordinator/manager jobs near me - 407 jobs

Back Lead Coordinator, Sales Support and Operations - Retirement Plans #5662 Remote USA Position-Ameritas HQ is Lincoln, Nebraska, United States Apply X Facebook LinkedIn Email Copy Position Locations Remote USA Position-Ameritas HQ is Lincoln, Nebraska, United States Area of Interests Retirement Plans Full-Time/Part Time Full-time Job Description This position takes lead on support services to the Retirement Plans sales force to achieve sales objectives and drive revenue. Maintain positive relationships with internal and external contacts to achieve customer retention. As a subject matter expert regarding Retirement Plans products and programs, this role works independently, utilizing comprehensive knowledge to solve complex service issues, delegate tasks, or review products of other associates. This position is remote (within the U.S.A.) and does not require regular in-office presence. What you do: Lead service functions to support sales teams including timely and accurate preparation of materials, proposals, client data, and other sales information. Oversee processes to maintain data, respond to inquiries, and deliver solutions to support the sales teams. Manage progress during the entire lifecycle of a case. Take lead on department projects or inquiries that are complex and deliver guidance and solutions. Identify and make recommendations to resolve procedural or system related problems. Train and review work products of new or entry level associates. Maintain a comprehensive understanding of various insurance products and their features and limitations. TPA (Third Party Administrator) strategist Work with TPA advisory council on monthly communications. Work on TPA campaigns. Act as sales liaison with TPA services. National Accounts reporting Maintain and produce monthly data reports for Broker Dealers. Maintain and produce annual RFI (Request for Information) and due diligence reports. Salesforce reporting. Regional Sales Coordinator support Assist with PEP proposal processes. What you bring: 4 years of overall experience required. 2 years of experience with retirement plans required. High school diploma or GED required. Demonstrated ability to perform administrative tasks with a high level of accuracy and attention to detail required. What we offer: A meaningful mission. Great benefits. A vibrant culture Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life. At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't: Ameritas Benefits For your money: * 401(k) Retirement Plan with company match and quarterly contribution. * Tuition Reimbursement and Assistance. * Incentive Program Bonuses. * Competitive Pay. For your time: * Flexible Hybrid work. * Thrive Days - Personal time off. * Paid time off (PTO). For your health and well-being: * Health Benefits: Medical, Dental, Vision. * Health Savings Account (HSA) with employer contribution. * Well-being programs with financial rewards. * Employee assistance program (EAP). For your professional growth: * Professional development programs. * Leadership development programs. * Employee resource groups. * StrengthsFinder Program. For your community: * Matching donations program. * Paid volunteer time- 8 hours per month. For your family: * Generous paid maternity leave and paternity leave. * Fertility, surrogacy, and adoption assistance. * Backup child, elder and pet care support. An Equal Opportunity Employer Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law. Application Deadline This position will be open for a minimum of 3 business days or until filled. This position is not open to individuals who are temporarily authorized to work in the U.S. About this Position's Pay The pay range posted reflects a nationwide minimum to maximum covering all potential locations where the position may be filled. The final determination on pay for any position will be based on multiple factors including role, career level, work location, skill set, and candidate level of experience to ensure pay equity within the organization. This position will be eligible to participate in our comprehensive benefits package (see above for details). This position will be eligible to participate in our Short-Term Incentive Plan with the annual target defined by the plan. Job Details Pay Range Pay RangeThe estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay. The actual pay rate will depend on the person's qualifications and experience. $24.23 - $38.76 / hour Pay Transparency Pay transparency is rooted in principles of fairness, equity, and accountability within the workplace. Sharing pay ranges for job postings is one way Ameritas shows our commitment to equitable compensation practices.

Caldo Concrete is looking for a financial Accounting Clerk to join our team. The position is a full-time opportunity with room to grow with the company. Job Functions: Handles Day-to-day financial records Collaboration with PM on project payments and reports Process Accounts payable and Accounts receivable transactions Manage Billing activities Collaborate with CPA Allocates payments to specific projects Utilizes vendor portals to match payments with invoices Works with insurance companies The successful candidate will have: Bachelor's degree or higher Minimum 2+ year in accounting or finance position Good oral and written communication skills. Experience with QuickBooks Must have notary within 120 days of hire Benefits available 401k Health Insurance Paid Vacations

Unlock Your Potential in a Role That's More Than Just a Job! Are you looking for a position where you can thrive, grow, and make a real impact? Imagine being at the center of exciting business ventures, building meaningful relationships through account management, and having the flexibility to balance work and life. If you're passionate about providing exceptional service, excel in data entry, and love the idea of helping businesses succeed, this is the perfect opportunity for you. Join our client, a forward-thinking Fortune 500 company that's transforming the chemical distribution industry. Here, your career matters. Whether you're experienced in order processing, a seasoned Customer Service Representative, or looking to grow your skills in account management, we are committed to your success and development. You'll receive the tools, training, and support you need to reach your full potential. Why You'll Love This Role: Be a Key Player: In this role, you won't just manage accounts - you'll become a trusted partner through hands-on account management, helping businesses thrive by solving challenges and creating opportunities. Your clients will rely on you for efficient order processing, accurate data entry, and consistent service, making your work feel rewarding every single day. Work That Fits Your Life: After 90 days, enjoy a flexible hybrid schedule that gives you the freedom to work from home two days a week while staying connected with your team. Plus, our Monday-Friday 8am-5pm schedule means your evenings and weekends are all yours. Growth Opportunities: We invest in you! From on-the-job training to opportunities for advancement, this is a role where you can build a lasting, successful career. Inclusive Culture: Work in a collaborative, supportive environment where your ideas are valued and your voice is heard. We believe in work that's fulfilling and fun, and we want you to love coming to work each day. What You'll Be Doing: As a Customer Account Partner-similar to a Customer Service Representative with a strong focus on account management-you'll take ownership of your clients' success and provide top-notch support to ensure their needs are met. Your role will combine relationship-building, problem-solving, and operational support to create a seamless experience for every customer. You'll: Build Lasting Relationships: Be the face of the company for your clients. You'll foster trust and partnership through clear, consistent communication and a commitment to delivering the best service possible. Problem-Solving at Its Best: Step in when challenges arise, using your creativity and decision-making power to find solutions that make a difference. Manage the Process: Oversee the logistics and shipping process to ensure smooth, on-time deliveries - keeping everything on track for your clients. Flexibility in Communication: While email will be your primary mode of communication, you'll also handle phone interactions based on your clients' preferences, ensuring they get the personalized service they expect. What We're Looking For: Relationship Builders: You're more than just a Customer Service Representative-you're a true partner to your clients. With experience in account management and business-to-business relationships, you understand how to create long-term value and build trust through every interaction. Organized Multitaskers: You can juggle multiple tasks, set priorities, and meet deadlines without missing a beat. Tech-Savvy Problem Solvers: Experience with SAP or Salesforce is a plus, but not required - we'll give you all the training you need! You'll also need to be comfortable using Microsoft Outlook and Excel. What You Bring to the Table: High School Diploma or GED (college experience is a bonus!) 1-3 years of relevant experience in customer service, office administration, logistics, or distribution. What We Offer You: Competitive Pay: Starting at $21.93/hour, with opportunities for raises and career growth. Flexible Hybrid Schedule: Work from home two days a week after just 90 days with us. Generous Benefits: Medical, dental, and life insurance - we've got you covered. Work-Life Balance: A stable Monday-Friday, 8am-5pm schedule means more time for your personal life. Casual and Supportive Work Environment: Feel at home in a friendly workplace that values your contributions and encourages a positive work culture. About InnoSource InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way. By “Submitting” this application/form you are opting-in/signing up for texts, you consent to receive communication via text messages from InnoSource, Inc. at the number provided, including messages sent by an auto dialer. Message and data rates may apply. Message frequency varies. Privacy Policy and Terms. Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran

*Responsibilities/Essential Functions (Daily, Weekly, Monthly, Quarterly, Annually, or as needed)* • Always be compliant with all company and regulatory policies and procedures. • Operate assigned home(s) in a manner that will ensure company goals including meeting or exceeding our home budgets and clinical effectiveness set by the company and/or our customers. • Supports and supervises assigned Direct Support Professionals (DSPs), ensuring each has the training and skills to successfully provide high-quality care. • Maintains assigned home(s) and ensures good working order of all related systems, facilities, and furnishings. • Assign repairs and maintenance duties to staff when possible. Contact the Beacon maintenance department or direct supervisor to address facility maintenance issues. • Assists direct supervisor with contracting for approved services, and direct and evaluate the performance of contractors providing needed services. • Responsible for maintaining cleanliness of assigned home(s) and vehicle(s) by developing daily duties and responsibilities for all employees for each shift. • Communicate daily with direct supervisor. • Manage the on-call responsibilities. Reports on- call hours to direct supervisor as needed. • Responsible for reviewing or sending direct supervisor important topics for monthly home meetings. *Clinical and Individuals Served Care Responsibilities:* • Collaborate with direct supervisor and clinical team to ensure proper clinical actions are taken to maintain or improve Individuals' health, safety, and stability. • Collaborates with direct supervisor and clinical team in overseeing the Individuals activities and programs and identifies ways to improve how these programs can enrich the Individuals social, emotional, mental, and physical needs as well as increase their home involvement and independent living skills. • Communicates regularly with all internal and external clinical, medical, and regulatory agencies as required *Education & Qualifications*: • A minimum of 2 years of college coursework in business, social science, or a related human service discipline strongly preferred. High school diploma or GED required. • 2-3 years' previous leadership experience working in a healthcare or behavioral healthcare related field preferred. • 1-2 years' previous management or supervisory experience preferred.

About Us At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work in 2025 for the sixth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs. Overview Selective Insurance is seeking a E&S Litigation Claims Manager who proactively manages a litigation claims unit in our Excess & Surplus Lines unit in accordance with Company claim policies, practices and procedures within delegated authority. Candidate is responsible for the management of the E&S Litigation Claims Specialist; driving optimum claims outcomes, supporting operational goals and objectives while delivering superior customer service to our policyholders and agents, all in support of our commitments to our stakeholders. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements. Candidate will be responsible for assisting staff with resolution of coverage issues and working with Legal and outside coverage counsel in the resolution of coverage litigation. Responsibilities Plans, controls and coordinates claims activity and workflow within claims unit/department in order to maintain the highest professional customer service and technical standards, and to ensure work is produced in a timely fashion and that all deadlines are met. Ensures the timely settlement of claims and maintains acceptable closing ratios for the department. Prepares operating budget for unit/department and monitors and controls expenses. Recommends claims procedural changes and plans, organizes and implements these changes in accordance with company guidelines. Keeps current on all changes affecting work production. Maintains override capability, authorizes settlements up to designated authority limits, and submits recommendations to designated officials for those claims in excess of authority level. Oversees combined loss ratio and productivity numbers and ensures they are in compliance with company standards. Oversees and controls allocated claims expenses. Provides performance management activities for personnel measured against business objectives and claims activity. Plans reviews and conducts claims reviews and settlement conferences. Mediates complaints and disputes regarding claim resolution. Must be able to drive an automobile to travel within territory. Car travel represents approximately 0-10% of employee's time and a valid driver's license. Qualifications Knowledge and Requirements Ability to lead a team of litigation claims specialist with varying degrees of experience. Excellent people and management skills to properly performance manage staff and assist with training initiatives. Ability to analyze reports and trend analysis to identify issues. Experience in E&S claims, complex coverage analysis and significant large loss evaluations preferred. Superior communication, strategic thinking and problem-solving skills. Excellent presentation skills. Moderate proficiency with standard business-related software (including Microsoft Outlook, Work Excel, and PowerPoint). Sufficient keyboarding proficiency to enter data accurately and efficiently. Must have valid state-issued driver's license in good standing and be able to drive an automobile. Education and Experience College degree preferred. Law degree preferred, but not required, 10+ years claims experience and 3-5 year's claims supervisory experience. Experience handling or supervising E&S Claims and/or experience handling coverage litigation preferred. Total Rewards Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs. Pay Range USD $135,000.00 - USD $204,000.00 /Yr. Additional Information Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions. For Massachusetts Applicants It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

CRSI is now hiring a Direct Support Manager in Champaign County. $20.00 /hour $1000 SIGN ON BONUS! Paid Training Up to $1500 Referral Bonus Medical, Dental and Vision Insurance Retirement Plan Paid Time Off Life insurance Employee Assistance Program - including counseling services for mental health, legal, and financial services as well as child and elder care resources and referrals, and so much more! This is a full-time position, responsible for providing leadership over the home serving adults with intellectual/developmental disabilities. This role provides assistance in planning and implementation of the services/outcomes for each individual, communicates progress, establishes and maintains professional relationships with all members of the team, and ensures the welfare and safety of each consumer at all times. The person filling this role will provide support and supervision to the Direct Support Professionals (DSPs) in the home and ensures quality services are delivered to the people we serve. Responsibility includes on-call responsibilities after normal business hours, including nights and weekends. Qualifications: Must have strong communication, writing, time management, and organizational skills. Must be able to use discretion and make independent decisions based on good judgment. Must possess good problem solving and conflict resolution skills. Must have a valid driver's license and vehicle insurance. Must possess acceptable employment and background screenings. Must be at least 21 years of age. If you are that special person looking to make a difference in the lives of individuals with challenges, please apply today! Compensation details: 20-20 PI7e946ee134a6-37***********6

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to build a satisfying career. We offer competitive compensation and benefits packages for our Team Members. Project Management Support Supervisor (REMOTE) The Project Management Support Supervisor is responsible for providing analytical support of line operations throughout all of Niagara's production facilities. This is achieved while working with a team of technicians and vendors to identify and act upon opportunities to improve current systems within the organization. In addition, the Project Management Support Specialist and a team of technicians will work with plant maintenance teams to work on and complete line rebuilds/overhauls annually and in within schedule. Essential Functions Analytical Support of Line Operations throughout all Niagara Plants Utilize system tools to analyze efficiencies of current line operations Identify high-level risk areas within each line by site Encourage root cause corrective action Develop automated reporting tools for management team - at each site and corporate office Working with Vendors in Enhancing Current System Infrastructure Identify opportunities within current systems Work with Vendors to determine compatibility with Niagara systems Provide recommendations to senior staff of appropriate enhancements Negotiate with Vendors on contracts and service agreements Project Management Operate as on site leader during projects (primarily annual overhauls) Manage and supervise 4 department mechanics and work with entire plant maintenance team Be responsible for all technical issues related to project Be responsible for all vendor issues related to project Handle all personnel issues with management and HR support Serve as liaison between plant management and department management This function represents 75% of department responsibilities Training Development Develop SOPs and job aids through observation and analysis Utilize technician expertise to disseminate individual knowledge throughout department and company Work with site specific leaders in resolving system obstacles Create and maintain communication channels for better information flow -- Communicate relevant information to all major customers and stakeholders Special Assignments Execute various tasks that may not fall under scope of any other department employee Examples from the past year: setting up new vendors, coordinating special equipment transfer, assisting in meshing operational functions with AR, observing and altering maintenance practices, analyzing department financial impact on Niagara, attending factory acceptance tests to commission new equipment for shipment, supervising five mechanics on diagnostic visits, and calculating various data based on minimal initial data, etc. Travel Requirements: Approximately 100% of the year Travel includes both domestic and international travel. The incumbent will need to maintain the ability to travel domestically and internationally as a condition of employment. This position requires the incumbent to possess and maintain a valid drivers license. Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice. Competencies Microsoft Office Applications - Word, Excel, Access, PowerPoint, Outlook, Visio, etc. Able to translate data into recommendable actions to senior staff Strong analytical and problem solving skills Self-Motivated with a proven record of taking the initiative Able to work with minimal supervision Detail-Oriented with Excellent Oral and Written Communication Skills Able to execute tasks in a very dynamic and ever-changing environment Exercise sound judgment and ability to work effectively with a diverse workforce Qualifications Minimum Qualifications: 2 Years - Experience in Field or similar manufacturing environment 2 Years - Experience managing people/projects *experience may include a combination of work experience and education Preferred Qualifications: 4 Years - Experience in Field or similar manufacturing environment 4 Years - Experience managing people/projects *experience may include a combination of work experience and education Education Minimum Required: Bachelor's Degree in Business Administration or other related field Preferred: Master's Degree in Business Administration or other related field Typical Compensation Range Pay Rate Type: Salary$71,314.38 - $103,405.86 / Yearly Benefits Our Total Rewards package is thoughtfully designed to support both you and your family: Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package. Paid Time Off for holidays, sick time, and vacation time Paid parental and caregiver leaves Medical, including virtual care options Dental Vision 401(k) with company match Health Savings Account with company match Flexible Spending Accounts Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc. Tuition reimbursement, college savings plan and scholarship opportunities And more! *********************************************** * *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws. Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.

Customer Service Manager [IN-OFFICE] (2600008D) Organization: Public SafetyAgency Contact Name and Information: Jennifer Pletcher, HCM Sr. Analyst - ********************** Unposting Date: Feb 12, 2026, 4:59:00 AMWork Location: Charles D Shipley Building 1970 West Broad Street Columbus 43223-1102Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $29.34 per hour Schedule: Full-time Work Hours: See work hours below Classified Indicator: ClassifiedUnion: Exempt from Union Primary Job Skill: Customer ServiceTechnical Skills: ManagementProfessional Skills: Customer Focus Agency OverviewBureau of Motor VehiclesOversees driver and motor vehicle licensing and registration and continues to make services more convenient, efficient and cost-effective.Job DescriptionOhio Department of Public Safety - Bureau of Motor Vehicles/TelecommunicationsReport In Location: 1970 West Broad Street, Columbus, OH 43223Work Hours: Monday - Friday, 8:00 a.m. - 5:15 p.m. (Hours may vary)***THIS POSITION REPORTS INTO THE OFFICE 5 DAYS A WEEK***Perks of Working for the Ohio Department of Public Safety• Multiple pay increases over your first years of service!• Free Parking!• Free onsite Gym!• Onsite Cafeteria!What You'll Do as a Customer Service Manager• Plan, coordinate, promote & direct assistance & informational services to respond to complaints, inquiries &/or requests for information for variety of clients & supervise assigned staff:• Greet & respond to in-person, telephone, online, &/or written inquiries in a professional, courteous, friendly, respectful & timely manner to ensure positive internal &/or external customer service;• Listen carefully to internal &/or external customer's questions &/or concerns & ask appropriate follow-up questions to verify understanding;• Provide a complete, knowledgeable, accurate, precise response immediately or provide a firm commitment as to when a response will be provided;• Follow-up to ensure all of the customer's questions &/or concerns have been thoroughly answered;• Under direction of the Chief & Assistant Chief of the Bureau of Motor Vehicles (BMV) Telecommunication section, plan, coordinate, promote &/or direct assistance to respond to inquiries, complaints, & information requests from the general public regarding vehicle registration, driver license issuance, driver license suspension, & reinstatement questions;• Research, investigate & process consumers inquiries & provide information.Click here to see the full position description Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.Qualifications12 mos. trg. or 12 mos. exp. in departmental operations & programs, policies & procedures for assigned agency;AND 12 mos. trg. or 12 mos. exp. in federal & state laws regarding operation of assigned agency;AND 1 course or 3 mos. exp. in public relations;AND 1 course or 3 mos. exp. in applications of mathematical, analytical &/or statistical methods used in formulating & solving problems or in decision making;AND 1 course or 3 mos. exp. in public speaking, speech or communication;AND 6 mos. trg. or 6 mos. exp. in supervisory principles/techniques.-Or equivalent of Minimum Class Qualifications For Employment noted above.Helpful Tips for Applying:1. Be detailed when describing your current/previous work duties. The more the better!! Don't just write "see attached resume".2. Tailor your application for each position you apply for. You should clearly describe how you meet the minimum qualifications outlined in this job posting.3. Respond to all questions asked. If you do not have the education/training/experience that is being asked, select either "No" or "N/A.Job Skill: Customer Service Supplemental InformationBackground Check InformationA BCI/FBI fingerprint check and background check may be required on all selected applicants.To request a disability accommodation, please email ************************* as soon as possible, or at least 48 hours prior to the above referenced testing or interview date so any necessary arrangements may be made in a timely manner.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do. Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults. Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity. At SCAN, we believe scale should strengthen-not dilute-our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve. Job Description: The Job Ensures that supported departments' service level requirements are achieved through resource and schedule optimization, forecasting, capacity planning, and real-time performance monitoring, and data analytics. You Will Supervises members of the Workforce Management team. Monitors team members' attendance and schedule adherence and adjusts staffing to ensure adequate coverage. Working with workforce management manager to prioritize and assign activities to team members. Be primary back-up to senior workforce analyst role which is responsible for forecasting and capacity planning including documentation and analysis. Communicating job expectations with focus on accuracy, productivity, and continuous improvement. Planning, monitoring, and appraising job results. Train, coach, and develop personal growth opportunities for direct reports. Initiating, coordinating, and enforcing systems, policies, and procedures. Providing excellent service to and collaborating with internal customers to meet the needs of internal customers. Be a subject matter expert (SME) of policies, processes, software, role responsibilities, metrics, reporting, etc. involving the workforce management team. Generate any needed reporting and analysis to support internal customers and management. Supports management decision making through data reporting and analysis. Report design and generation to provide real-time and historical tracking/trending, and forecasting. Determines daily and interval staffing requirements, analyzes current workload trends and optimizes schedules to efficiently and effectively staff internal customers' call centers. Monitor and analyze various real-time production performance measurements. Providing immediate feedback to management about concerning workload and staffing variances and executes the appropriate recovery actions. Adjusts staffing, call delivery and skill as required to achieve optimization. Evaluates and processes all schedule adherence exceptions through the Workforce Management System. Schedules and monitors all required training for team. Schedule staff meetings, performance discussions and other off-phone activities. Ensures all related databases and tables are promptly and accurately updated and provides analytical support for special projects. Coordinates with IT and workplace services to ensure system access, workspace and equipment requirements are met. Supervises/Manages Others (i.e. hires, performance reviews, corrective action, etc.) We seek Rebels who are curious about AI and its power to transform how we operate and serve our members. All other duties as assigned. Your Qualifications Bachelor's Degree or equivalent experience. 3+ years of equivalent workforce mgmt supervisory experience in a call center setting. Preferred: 5 years' workforce management experience including forecasting and capacity planning. Preferred: Call Center experience in a healthcare, Medicare Advantage plan, or customer service-related field is preferred. Preferred: 2-3 years of related experience. 0-1 years of leadership experience. Technical expertise. Leadership- Basic skills to develops others. Problem Solving - Basic problem-solving skills. Communication - Good communication and interpersonal skills Proficient in MS Office, PowerPoint, and Excel. Excellent verbal and written communication skills including documentation Strong data analytic skills combined with attention to detail. Proficient software skills of workforce management software (such as Verint and Nice with preference for Aspect), Telecom (such as Avaya and Vonage with preference for Genesys), and Microsoft Office including Excel. Ability to always maintain a calm demeanor, including during highly charged. situations. Demonstrated critical thinking and problem-solving skills. Flexibility to adapt to change and ability to drive change management. What's in it for you? Base salary range: $80,300 to $116,197 Work Mode: Mostly Remote, with occasional out of town travel. An annual employee bonus program Robust Wellness Program Generous paid-time-off (PTO) Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday Excellent 401(k) Retirement Saving Plan with employer match and contribution Robust employee recognition program Tuition reimbursement An opportunity to become part of a team that makes a difference to our members and our community every day! We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now! At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required. #LI-JE1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Golden Reserve is looking for an experienced Regional Client Administrator (RCA) that will oversee our locations in Gahanna, Ohio as well as our newest location that is soon to open in the Easton area. Our RCA is a mix of a Receptionist and an Office Manager. Unlike other financial institutions, this is NOT just an administrative role - you are vital part of the sales and operational teams. As an RCA, you would be responsible for (1) all incoming and outbound client communication and correspondence (phones, digital and traditional postage), (2) managing all internal operational aspects of your region's office(s) (inventory and client experience), (3) maintaining our client filing system, and (4) providing world class custom service. Our RCA Team is recognized as both the face and heart of Golden Reserve. They are responsible for delivering our first impression and being the point of contact for all client communications. Golden Reserve's unique approach to financial services is redefining financial planning - we hold monthly seminars that you would help support and have weekly TV & Radio Shows across Ohio - and it is working. We are one of the fastest growing companies in Ohio, with close to 20 offices and regularly recognized as one of the most innovative financial service companies in the country. What we ask · Client Service Excellence : Understanding that we are entrusted with the life savings of our clients is a huge responsibility, that we do not take lightly. · Be The Heart : Ensure our Sales team is supported so that we can help more families - while being the compassionate front-line for our communication and client experience to our clients. · Commitment : we know we must earn your trust, but we expect every recruit to be committed to our process and systems of managing client services and support to learn the GR-Way. · Ownership : taking ownership and personal pride in the operational excellence and appearance of your office location(s), ensuring they have all the necessary items to deliver a world-class client experience. What we provide: · RCA Captains - you will have multiple dedicated supporting RCA Team Leaders that help you manage (1) workload and (2) policy and training needs. · Competitive Salary - $55,000 - $75,000. · Benefits - Generous time off policy, Health Insurance, Vision Insurance, Dental Insurance, 401(k), & Life Insurance. WORK SCHEDULE This role is in-office. Work hours are 8:30 am - 5:30 pm with a 1-Hour lunch. Must be available to work occasional evening hours to support our educational workshops, as needed. We pay overtime. This position is full-time in-office. If you want to help us change the world of finance and are looking for a highly challenging and rewarding career, please fill out our application and send over your resume. BEFORE YOU APPLY - this is NOT a typical financial services position -to learn more about the RCA role, check out: A Day in the Life of an RCA. To learn more about how we are different, check out Expedition Retirement, to see if our mission is the right fit for you. (********************************************************* You can also learn more at ********************** Requirements What we need: Two (2) years+ of administrative support experience (must include phone support). Expertise in Microsoft Office (including Teams). Excellent grammar, spelling, proofreading and communication soft skills. GRIT - we built this company brick by brick on a blue-collar mindset where accountability, ownership, problem-solving, and toughness still matter in this workplace. Salary Description $55,000- $75,000

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. The IRC's Home Study and Post-Release Services (HSPRS) for unaccompanied children in the U.S. is growing from six current IRC offices to more than 17 offices throughout the US. This is a national, multi- million-dollar project with ambitious delivery goals in a short time frame. The goals of the Home-Study Post Release Services Program (HS/PRS) are to: - Assess the safety and suitability of a sponsor before an unaccompanied child is released from custody into a sponsor's care (Home Study) - Provide case management support via remote and / or conducting in-home visits to ensure the continued safety and stability of children in sponsor's homes and linking children to resources in the community (Post Release Services). SCOPE OF WORK: The Home Study and Post Release Services Regional Coordinator provides trauma-informed and supportive oversight to the IRC offices with HSPRS programs. Specifically, the Regional Coordinator ensures case management onboarding and orientation have been completed; provides weekly supervision. (The Regional Coordinator supports local HSPRS supervisors ensuring onboarding and orientation has been completed successfully with all new staff.) Monitors service provision and case notes to ensure quality and adherence to best practices; ensures that appropriate staff are notified of cases of concern within a timely manner; writes monthly reports; monitors data; and ensures all staff are updated on changing policies, procedures and regulations that may impact their work, and convenes regular staff meetings. The Regional Coordinator ensures that services delivered by staff are of quality and are delivered in the best interest of the child, and that the number of children and families receiving services meets contractual requirements. MAJOR RESPONSIBILITIES: This position will provide regional oversight, coordination, implementation, and consultation for the local IRC region and works in collaboration with the HSPRS Casework Supervisor in the supervision of home study recommendations and post release service provision and ensure that HSPRS program policies and procedures are being adhered to. Supervise HQ Casework Supervisors Meet with office Casework supervisors frequently to ensure strong communication and partnership to support HSPRS Caseworkers. Monitor case management service provision including reviewing documentation for accuracy and timeliness. Act as a point of escalation for staff with complex cases, notifications of concern, and client crisis. This includes liaising with child welfare and law enforcement agencies, as needed. Ensure all case managers have been appropriately onboarded and oriented to their position and provide regular professional development training in case work and client facing skills to staff. Support staff onboarding, on-going development, and training for HSPRS staff. Coordinate and complete initial or follow up training and shadowing needed for new or existing staff in collaboration with each office supervisor. Provide recommendations for hiring promotions, terminations, and work assignments of case management staff. In collaboration with the Quality Assurance and Training teams, support local offices in conducting supportive quality assurance check points in preparation for QA`s random spot checks and internal monitoring process. Support with training refreshers and liaise between regional offices and the HSPTS training team to develop identified training opportunities. Facilitate regional UC provider meetings with external stakeholders including regular case management meetings. Job Requirements Education and/or Experience: master's degree and three years of relevant experience; or a bachelor's degree and five years of relevant experience, and demonstrated leadership abilities, is required. Experience in family reunification, home assessment, or foster care/child welfare is preferred. Language Skills: Bilingual ability in English and Spanish is preferred. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports and business correspondence. Ability to successfully pass a criminal background check. Ability to travel independently throughout relevant region. Ability to work independently and during non-traditional hours such as evenings and weekends. Experience providing Home Study and Post-Release Services case management. Proven ability to manage complex client situations centering client safety and child protection principles. Experience analyzing data and writing reports. Demonstrated success working and communicating effectively in a multi-cultural environment. Proven ability to contribute both independently and as a key team member. Self-starter with excellent problem-solving skills combined with the ability to prioritize duties and manage time effectively. Proficient in Microsoft Office applications (Word, Excel, Outlook), Microsoft Teams, Zoom, and other platforms. Excellent verbal and written communication skills Must be cleared and approved by Office of Refugee Resettlement and background check including FBI fingerprints and Child Abuse and Neglect checks required upon hire (initiated by IRC after acceptance of the position). Compensation:( Pay Range: $77,343 - $80,120.04 ) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. PROFESSIONAL STANDARDS All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients. Cookies: *********************************************** Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law. #li-1

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! Fully Remote (U.S. Only): This is a fully remote position, allowing you to work from home or location of record within the U.S. with no in-office requirements. You must be available five days per week during designated work hours. The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary. Position Overview The primary function of the Team Lead is the overall management of the operations for their designated team. This includes providing leadership, coaching, training, and mentoring to their team, ensuring all critical aspects of department issues are met and resolved appropriately. The Team Lead will meet with and provide coaching and feedback to their employees around areas of improvement and identify areas of success. The Team Lead will be instrumental in assisting management by providing feedback on staff performance, client issues, and actions to be taken to improve the department and maintain success. The Team Lead must be able to identify and effectively communicate areas of training improvements and common performance deficits, as well as offer praise and positive promotion of a job well done. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Supervise the work of their assigned team on a day-to-day basis which may include the delegation of work assignments Act as a liaison to other groups and departments to support team initiatives, and provide guidance on client expectations and timelines driving to a successful resolution Identify and work to remove obstacles that team members face in accomplishing their tasks Assist with hiring and onboarding new team members Provide training and assist with coaching and development of new and existing team members Facilitate business or team update communications through regularly occurring meetings, 1:1s or team huddles Provide input and recommendations to managers in the areas of performance management, promotional opportunities, employee terminations and performance issues which are generally followed by the manager Compile performance metrics for team to be delivered to leadership Develop and collaborate with leadership on best practices and ways to improve the team's performance Lead team initiatives and execute on strategy Represent Tech Ops in cross team client escalations/departmental issues and strategize on solution ideas Occasional Travel may be required All other duties as assigned by Manager Education and Experience Bachelor's degree preferred or equivalent work experience in related field At least 2 years of experience in a lead or mentor position required At least 3 years of experience in Payroll and HR industry required Strong technical aptitude Comfort/experience communicating with Executive level leadership internally or client facing Lean Six Sigma experience preferred Demonstrated ability to thrive in an autonomous environment with minimal direction A client first mentality and ability to demonstrate and teach excellence in client facing interactions. Thought leadership in terms of looking beyond the technology and considering the value technology creates for our customers Bachelor's degree preferred Computer Science, CIS, MIS or equivalent work experience Experience with Paylocity's Payroll product strongly preferred Physical requirements · Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. · Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $63,600- $90,800/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ************************** Requirements:

Remote Utility Support Assistant / Billing Coordination Clerk Evolution Sports Group is a leading sports management company that specializes in providing top-notch services to athletes, teams, and organizations. Our company is dedicated to helping our clients achieve their goals and reach their full potential. We are currently seeking a Remote Utility Support Assistant / Billing Coordination Clerk to join our team. Job Overview: As a Remote Utility Support Assistant / Billing Coordination Clerk, you will be responsible for providing administrative support to our utility department and assisting with billing coordination tasks. This is a full-time, remote position that offers a competitive salary and benefits package. Key Responsibilities: - Assist with the management of utility accounts for our clients, including setting up new accounts, updating account information, and resolving any issues that may arise - Process utility bills and ensure accurate and timely payments - Monitor utility usage and expenses and report any discrepancies or concerns - Coordinate with utility providers to resolve any billing or service issues - Assist with the preparation of billing statements and invoices for clients - Maintain accurate and organized records of utility accounts and billing information - Communicate effectively with clients and internal teams regarding utility-related matters - Provide administrative support to the utility department, including but not limited to scheduling meetings, preparing reports, and handling correspondence - Stay updated on industry trends and changes in utility regulations to ensure compliance and efficiency Qualifications: - High school diploma or equivalent; associate's degree in business administration or related field preferred - 1-2 years of experience in a similar role, preferably in the sports or utility industry - Strong organizational and time management skills - Excellent communication and interpersonal skills - Proficient in Microsoft Office and experience with billing software - Ability to work independently and in a team environment - Detail-oriented and able to handle multiple tasks simultaneously - Knowledge of utility regulations and procedures is a plus - Must have a quiet and distraction-free home office to work from If you are a highly organized and detail-oriented individual with a passion for sports and a strong understanding of utility processes, we encourage you to apply for this exciting opportunity. Join our team at Evolution Sports Group and help us continue to provide exceptional services to our clients. Package Details Compensation & Bonuses Competitive Pay Rate: $40-$60/hr based on experience and performance Paid Training: $40/hr for 1-week onboarding training Training Completion Bonus: $700 instant incentive after setup and training Work Schedule Flexible Scheduling: Choose Full-time (30-40 hrs/week) or Part-time (20 hrs/week) Options for morning, afternoon, or evening schedules No weekends required unless preferred Remote Work & Equipment 100% Remote Position - U.S.-based only Company-Provided Home Office Setup, including: High-performance laptop (Mac or Windows), Dual monitors, Printer/scanner, Headset + workstation accessories, Stipend for internet or electricity support Employee Benefits Package Paid Time Off (PTO) + Paid Sick Days Health, Dental & Vision Insurance Mental Health Support Access (virtual consultations) Paid Holidays 401(k) Retirement Savings Option (where applicable) Career Growth & Stability Guaranteed long-term placement with stable weekly hours Fast-track promotion opportunities every 3-6 months Company-sponsored certifications & skills training Internal mobility program - move into leadership, QA, HR, or project roles Extra Perks Monthly wellness allowance Employee recognition rewards Birthday stipend or digital gift card Annual performance review with salary increase potential

About the Organization: The Arc Prince George's County serves more than 600 individuals with disabilities through a variety of programs, services and supports. Our primary areas of support are community living, family and personal supports, employment services, and day programs all with an emphasis on person centered community involvement and inclusion. To learn more about us, please visit ******************** Position Summary Statement: The Remote Support Supervisor (RSS) plays a critical leadership role in overseeing the overnight operations of Arc Prince George's Remote Support Services ( AON - Awake Overnight ). This position ensures the delivery of technology-enabled, person-centered support, emphasizing safety, privacy, and autonomy for individuals supported. The RSS is responsible for managing Remote Support Professionals (RSPs), ensuring compliance with all applicable regulatory standards (including DDA, COMAR, and CARF), maintaining quality improvement processes, and directly supporting individuals as an RSP when needed. Location: Remote Setting Please note: Candidate must live in Maryland or surrounding area Schedule: Monday- Friday 11:00pm - 7:00am with flexibility for daytime meetings and emergency coverage as needed Status: Full-time/Exempt Key Responsibilities Operational Oversight: Supervise the overnight Remote Support team and monitor service operations. Review live alerts, support logs, and ensure services align with each person's Person-Centered Plan (PCP). Track risk factors and ensure safety protocols are followed. Team Leadership & Supervision: Hire, schedule, and manage RSP staff. Conduct training, evaluations, and performance coaching. Provide emergency coverage when short-staffed. RSP Coverage Duties (As Needed): Perform all responsibilities of an RSP, including monitoring, alert response, documentation, and on-site visits. Maintain supervisory responsibilities during these shifts, leading any critical decisions or incident responses. Compliance & Quality Assurance: Ensure service compliance with DDA, COMAR, CARF, and agency standards. Audit service documentation and technology logs. Lead internal QA reviews and assist with external audits. Emergency & Incident Response: Train staff on emergency protocols (e.g., seizures, elopement, fire safety). Serve as the first escalation point during incidents. Ensure timely reporting and documentation of critical events. Technology Management: Partner with the Systems Implementation or IT team to troubleshoot devices and systems. Oversee sensor, camera (common areas only), communication, and medication dispenser functionality. Maintain inventory of emergency and assistive technology. Documentation & Communication: Ensure accurate, timely entries in EHR systems (e.g., ICM) and logs. Collaborate with clinical and administrative teams. Participate in interdisciplinary meetings and outreach to families/guardians. Staff Training & Development: Deliver training on technology tools, emergency response, and person-centered practices. Provide RSPs with professional development opportunities, including simulations and refreshers. Professionalism & Ethical Conduct: Model appropriate behavior and promote agency values. Maintain confidentiality and professional integrity. Support and advance the mission and vision of The Arc. General Duties: Complete required trainings and certifications. Respond appropriately to emergencies and on-call duties. Maintain punctuality, reliability, and collaborative team engagement. Qualifications Bachelor's degree in Human Services, Social Work, Psychology, Nursing, or related field. (Required) Minimum of 3 years' experience supporting individuals with intellectual/developmental disabilities. (Required) Prior supervisory experience preferred, particularly in a remote or tech-supported setting. Strong familiarity with Maryland's DDA system, PCP processes, and CARF standards. Proficiency with EHR systems (e.g., ICM), remote monitoring technologies, and assistive devices (e.g., HERO, Dose Health). Solid understanding of emergency procedures, HIPAA, and COMAR regulations. Excellent communication, leadership, and critical thinking skills under pressure. Please note: Only candidates who meet the minimum qualifications listed below will be considered for this position. The Arc offers a competitive salary and comprehensive benefits, to include: medical, dental and vision plans. A 403(b) retirement plan w/employer match, paid holidays, generous paid time-off, company paid life insurance, and much more!

Responsibilities & Qualifications RESPONSIBILITIES * Provide oversight and supervision of Identity and Access Management (IAM) services to ensure the confidentiality, integrity, availability, and non-repudiation of sensitive and classified information systems. * Serve as a Cybersecurity Subject Matter Expert (SME) in Identity and Access Management, advising on all associated cybersecurity policies, standards, and procedures. * Lead and mentor IAM analysts, providing direction, task prioritization, and performance oversight. * Oversee implementation and enforcement of access control policies in alignment with Department of Defense (DoD) Identity, Credential, and Access Management (ICAM) strategy and guidance. * Ensure compliance with DoD Instruction 8520.03, Identity Authentication for Information Systems, validating appropriate access authorization to systems, data, and network resources. * Manage and coordinate user identity lifecycle operations, including provisioning, de-provisioning, access auditing, and credential management. * Collaborate with cybersecurity, network, and systems teams to maintain secure and efficient access management processes. * Identify process improvements and provide recommendations for enhancing IAM operations, technologies, and compliance posture. REQUIRED QUALIFICATIONS Experience * Minimum of seven (7) years of relevant IT experience, including expertise in Identity, Credential, and Access Management (ICAM) or related cybersecurity disciplines. * Demonstrated supervisory or leadership experience providing direction to IAM or cybersecurity teams. Certifications * Must have a DoD 8570.01 IAM Level I baseline certification: * Certified Authorization Professional (CAP) * Certified Network Defender (CND) * Cloud+ * GSLC * Security+ CE * Healthcare Information Security and Privacy Practitioner Clearance * Secret - with a favorable IT-I (Tier 5/SSBI) Critical-Sensitive clearance. Overview We are seeking an IA Access Management Analyst to join our DLA NIPR/SIPR Access Management and Trusted Agent support Team. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Locations: Fort Belvoir, VA or Battle Creek, MI or Columbus, OH or New Cumberland, PA or Dayton, OH (Any One of these locations) * Type of environment: Office Environment * Noise level: Medium * Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. * Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizen Secret Clearance OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.

Responsibilities & Qualifications RESPONSIBILITIES Provide oversight and supervision of Identity and Access Management (IAM) services to ensure the confidentiality, integrity, availability, and non-repudiation of sensitive and classified information systems. Serve as a Cybersecurity Subject Matter Expert (SME) in Identity and Access Management, advising on all associated cybersecurity policies, standards, and procedures. Lead and mentor IAM analysts, providing direction, task prioritization, and performance oversight. Oversee implementation and enforcement of access control policies in alignment with Department of Defense (DoD) Identity, Credential, and Access Management (ICAM) strategy and guidance. Ensure compliance with DoD Instruction 8520.03, Identity Authentication for Information Systems , validating appropriate access authorization to systems, data, and network resources. Manage and coordinate user identity lifecycle operations, including provisioning, de-provisioning, access auditing, and credential management. Collaborate with cybersecurity, network, and systems teams to maintain secure and efficient access management processes. Identify process improvements and provide recommendations for enhancing IAM operations, technologies, and compliance posture. REQUIRED QUALIFICATIONS Experience Minimum of seven (7) years of relevant IT experience, including expertise in Identity, Credential, and Access Management (ICAM) or related cybersecurity disciplines. Demonstrated supervisory or leadership experience providing direction to IAM or cybersecurity teams. Certifications Must have a DoD 8570.01 IAM Level I baseline certification: Certified Authorization Professional (CAP) Certified Network Defender (CND) Cloud+ GSLC Security+ CE Healthcare Information Security and Privacy Practitioner Clearance Secret - with a favorable IT-I (Tier 5/SSBI) Critical-Sensitive clearance. Overview We are seeking an IA Access Management Analyst to join our DLA NIPR/SIPR Access Management and Trusted Agent support Team. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Locations: Fort Belvoir, VA or Battle Creek, MI or Columbus, OH or New Cumberland, PA or Dayton, OH (Any One of these locations) Type of environment: Office Environment Noise level: Medium Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizen Secret Clearance OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.

Schedule: Full-time | 10:00 am - 7:00 pm Are you a Board Certified Behavior Analyst (BCBA) eager to make a significant difference in the lives of children and families affected by autism? At The Place for Children with Autism, we are dedicated to enriching lives through evidence-based, high-quality therapy. Our mission is to provide exceptional care, one child and one family at a time. If you are passionate about creating positive change, we invite you to join our team. Strong Preference for candidates located in: IL, IN, IA, WI, TX, IA, MI and MO Impactful Responsibilities: Supervise a caseload of up to 8 clients, shaping their developmental journey. Conduct assessments and craft individualized treatment programs that directly impact each child's progression. Maintain meticulous client notes and data, ensuring accuracy and effectiveness in therapy. Provide crucial supervision and training to our clinical staff and families, empowering them to support our mission. Evaluate and adapt behavior intervention plans, driving continuous improvement and success. Cultivate a positive and supportive culture among our dedicated team, clients, and families, fostering a sense of belonging and empowerment. Opportunities for Growth: At The Place for Children with Autism, we believe in nurturing talent and fostering professional development. As a valued member of our team, you'll have access to: Opportunities for career advancement and leadership roles within our organization. Professional development stipends and in-house CE training to enhance your skills and expertise. Pathways for additional certifications and specialized training to further your career goals. Supportive Work Environment: We prioritize creating a supportive and inclusive work environment where every team member feels valued, respected, and empowered to succeed. Our commitment to diversity, equity, inclusion, and belonging is at the heart of everything we do. Competitive Compensation and Benefits: Besides making a meaningful impact, we offer a competitive compensation package and comprehensive benefits, including: Full-time, exempt, salaried position Salary commensurate with experience Annual Professional Development Stipend In-House CE Training (No Cost) Medical, dental, vision, disability, and commuter benefits Paid Parental Leave 401(k) with company match Paid vacation, sick, and holiday time off Performance-based increases Monthly health and wellness membership reimbursement Weekly work-from-home opportunity Requirements: Master's degree and Board-Certified Behavior Analyst certification required. Established management skills. Ability to multi-task and prioritize. Strong verbal and written communication skills. Recognition and Appreciation: Your contributions will be recognized and valued at The Place for Children with Autism. We offer service-focused leadership, a purpose-driven team and community, continuous learning, quality, and excellence. Most importantly, joy, fun, and celebration! Join Our Team: If you're ready to make a lasting impact and be part of a team dedicated to changing lives, we invite you to apply today. Together, we can make a positive difference in our communities. Ready to join us in making a difference? Apply now and let's create brighter futures together at The Place for Children with Autism! The Place for Children with Autism is an Equal Opportunity Employer, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

As part of Paysign's Customer Care Department, the Patient Support Supervisor is responsible for leading and supervising a team of Patient Support Specialists who are primarily responsible for supporting Paysign's Patient Affordability programs. The supervisor leads and coaches the agents to ensure the team's operational goals are met and the best exceptional service is provided to Paysign's Cardholders delivered via phone, email, or sms. The Supervisor serves as the escalation point and facilitates lines of communication between their team and the other operation teams. Requirements Essential Functions and Responsibilities Leads, coaches, develops, communicates, and mentors each team member to reach their full potential and to cultivate a respectful, positive and customer centric environment. Monitors productivity, quality, attendance, teamwork, and overall performance of each team member and of the collective team. Seeks to identify and recommend improvements to systems, policies and procedures while staying in touch with the needs of the employees and the needs of the business. Willingly receives and professionally handles escalated calls transferred from Patient Support Specialists. Provides necessary reports to leadership on a daily, weekly, and monthly cadence. Addresses behavioral, attendance related, and job performance issues with team members under the guidance of the departments' senior leader. Acts on both positive and negative performance trends to recognize employees and to ensure attainment performance targets. Provides communication and follow-up to ensure representatives are fully informed of all new product information, procedures, client needs, and company related issues, changes or actions. Conducts team meetings and employee one-on-ones to communicate, coach and achieve performance objectives. Assists in interviewing new hires and with training as a subject matter expert, as needed. Determines work procedures, prepares work schedules and expedites workflow. Maintains harmony among workers and resolves grievances. Other duties as assigned. Required Skills/Abilities Strong understanding of the life cycle of a pharmacy claim, and how manufacturers, PMBs and pharmacies fit together. Familiarity with D.0 standards. Able to work with very minimal supervision. Strong sense of initiative, self-starter. Above average attention to detail. Problem solver, able to understand underlying technical components of various operational tools and identify when there is a larger issue. Strong interpersonal and communication skills. Ability to work in high volume environment, adhering to production standards and SLAs set by management. Strong team player and able to motivate others. Easily adapts to and supports change. Minimum Qualifications 1 year minimum, 2 or more preferred years of direct pharmacy claims processing experience at a pharmacy (specialty preferred) or a pharmacy benefit manager. Bachelor's degree in or equivalent education and experience is. Two or more years of experience in a supervisory role preferred. Two or more years in an inbound customer service environment preferred. Proficient in Salesforce.com and MS Office tools. Working Conditions Work is generally performed within an indoor office environment utilizing standard office equipment. Travel: This position does not normally require overnight travel. Remote Work: This position is not eligible for remote work. Supervisory Responsibilities/Accountabilities This position manages a team of employees in Patient Support, will report to the senior leader of the department and is responsible for development and performance management of his/her team members. Physical Requirements General office environment physical requirements include sitting, extensive use of computers and keyboards, lifting of less than 20 pounds; and walking and standing for long periods of time to support team members. Salary Description $50,000 per year