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What does a coordinator/manager do?

Updated January 8, 2025
6 min read
What does a coordinator/manager do

A coordinator/manager is an individual who is responsible for supervising the day-to-day operations of a facility by following a set of policies and guidelines. Coordinators/managers collaborate with board members to ensure the overall quality of the facility and maintain inventory levels for all components and parts. They negotiate with vendors on contracts and fees as well as provides the overall budget for facility projects. Coordinators/managers must also train staff and employees regarding facility procedures and safety codes.

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Coordinator/manager responsibilities

Here are examples of responsibilities from real coordinator/manager resumes:

  • Negotiate RFP for projects with clients and managing team and vendors to implement project plans at award sites.
  • Coordinate and manage operations of special projects pertaining to retroactive claim denials from CMS, IPRO and other review agencies.
  • Process managed care patients and communicate with all business partners to provide quality care and maximize reimbursement.
  • Manage and update SharePoint database with department documents post upcoming calendar events and notify end users by email correspondence of changes.
  • Insure office practices are in compliance with HIPAA regulation.
  • Work with CMS in providing compensation and classification analysis services to DES.
  • Train new staff on POS system, menu, and restaurant protocol.
  • Utilize money management skills when performing shift base audits on POS registers.
  • Train and monitor legal collection team and ensure legal department is compliant with HIPAA requirements.
  • Direct and supervise staff to coordinate service delivery to eligible individuals with Medicaid.
  • Assist in the preparation statistical data reports for patients census and relate quality improvement/regulatory monitoring activity.
  • Assist and educate clinicians, physicians and support staff of the eligibility requirements for Medicaid services.
  • Supervise and determine approval or disapproval of personal or payroll check authorization and dishonore check returns.
  • Assist with planning and executing logistics of various program events, professional development seminars and information sessions.
  • Broaden knowledge of various office operations through constant engagement in overseeing payroll, scheduling and deposit records maintenance.

Coordinator/manager skills and personality traits

We calculated that 20% of Coordinator/Managers are proficient in Patients, Social Work, and Patient Care. They’re also known for soft skills such as Compassion, Interpersonal skills, and Organizational skills.

We break down the percentage of Coordinator/Managers that have these skills listed on their resume here:

  • Patients, 20%

    Processed managed care patients and communicated with all business partners to provide quality care and maximize reimbursement.

  • Social Work, 14%

    Managed and direct supervision of 30+ colleagues for case management, utilization management, clinical documentation specialists, and social workers.

  • Patient Care, 10%

    Facilitated coverage determination in conjunction with managers, Director of Patient Care Services, Administrator, personnel and office support.

  • Oversight, 7%

    Presented findings to oversight committees consisting of financial, administrative and health care professionals.

  • Discharge Planning, 6%

    Facilitate family team meetings and participate in interdisciplinary/multidisciplinary team conferences concerning treatment regimen and discharge planning.

  • Community Resources, 6%

    Refer members to programs for community resources or educational information.

Most coordinator/managers use their skills in "patients," "social work," and "patient care" to do their jobs. You can find more detail on essential coordinator/manager responsibilities here:

Compassion. To carry out their duties, the most important skill for a coordinator/manager to have is compassion. Their role and responsibilities require that "social and human service assistants often work with people who are in stressful and difficult situations." Coordinator/managers often use compassion in their day-to-day job, as shown by this real resume: "provided compassionate and professional patient care. "

Interpersonal skills. Another essential skill to perform coordinator/manager duties is interpersonal skills. Coordinator/managers responsibilities require that "social and human service assistants must make their clients feel comfortable discussing sensitive issues." Coordinator/managers also use interpersonal skills in their role according to a real resume snippet: "possess excellent interpersonal, analytical, and organizational skills. "

Organizational skills. coordinator/managers are also known for organizational skills, which are critical to their duties. You can see how this skill relates to coordinator/manager responsibilities, because "social and human service assistants must often complete lots of paperwork and work with many different clients." A coordinator/manager resume example shows how organizational skills is used in the workplace: "worked closely across organizational functions to drive cohesive, comprehensive operations provided oversight of hospice marketing /orientation/speaking engagements. "

Communication skills. Lastly, "communication skills" is an important element of what a coordinator/manager does. Coordinator/manager responsibilities require this skill because "social and human service assistants talk with clients about the challenges in their lives and assist them in getting help." This resume example highlights how coordinator/manager duties rely on this skill: "experience coordinating events and directing communication and customer support for the gaming community. "

See the full list of coordinator/manager skills

The three companies that hire the most coordinator/managers are:

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Compare different coordinator/managers

Coordinator/manager vs. Senior administrative coordinator

A senior administrative coordinator is primarily in charge of overseeing all administrative operations within a company or an organization. Their responsibilities typically revolve around assessing the performance of junior staff and assisting them when necessary, reporting to supervisors or directors, and devising strategies on how to improve the line of communication among all departments. Moreover, a senior administrative coordinator may perform clerical tasks such as preparing progress reports, managing schedules, and maintaining records of all transactions. As a senior, it is also vital to implement the company's policies and regulations, recommending new ones if deemed necessary.

The annual salary of senior administrative coordinators is $7,509 lower than the average salary of coordinator/managers.While their salaries may differ, the common ground between coordinator/managers and senior administrative coordinators are a few of the skills required in each roleacirc;euro;trade;s responsibilities. In both careers, employee duties involve skills like patients, excellent interpersonal, and cms.

These skill sets are where the common ground ends though. The responsibilities of a coordinator/manager are more likely to require skills like "social work," "patient care," "oversight," and "discharge planning." On the other hand, a job as a senior administrative coordinator requires skills like "customer service," "coordinators," "sr," and "provides administrative support." As you can see, what employees do in each career varies considerably.

Senior administrative coordinators tend to reach similar levels of education than coordinator/managers. In fact, senior administrative coordinators are 2.0% less likely to graduate with a Master's Degree and 0.4% less likely to have a Doctoral Degree.

Coordinator/manager vs. Desk manager

A desk manager's responsibilities focus on facilitating communication and performing organizational support tasks to maintain the smooth flow of operations at offices. Although the extent of their duties primarily depends on their company or employment industry, it usually includes handling calls and correspondence, answering inquiries, resolving issues and concerns, forwarding calls and messages, arranging appointments and schedules, organizing files, and overseeing various communication materials. In some offices, a desk manager manages different teams, supervising their performance while enforcing company standards and policies.

On average, desk managers earn a $25,391 higher salary than coordinator/managers a year.Only some things about these jobs are the same. Take their skills, for example. Coordinator/managers and desk managers both require similar skills like "pos," "computer system," and "powerpoint" to carry out their responsibilities.

While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that coordinator/manager responsibilities requires skills like "patients," "social work," "patient care," and "oversight." But a desk manager might use other skills in their typical duties, such as, "crm," "sales process," "quality customer service," and "csi."

Desk managers earn lower levels of education than coordinator/managers in general. They're 6.9% less likely to graduate with a Master's Degree and 0.4% less likely to earn a Doctoral Degree.

Coordinator/manager vs. Front office manager

Front office managers act as the senior person in an office setting and are responsible for keeping a professional work environment, administrative support, and staff supervision. They have varied tasks and duties, including managing accounting functions, approving office equipment and supplies, and allocating work assignments. They often use several skills to accomplish their responsibilities, including in-depth knowledge of the organization, a better understanding of the company's offerings and products, and awareness of other employees' different roles.

On average, front office managers earn higher salaries than coordinator/managers, with a $2,392 difference per year.Using the responsibilities included on coordinator/managers and front office managers resumes, we found that both professions have similar skill requirements, such as "patients," "patient care," and "payroll.rdquo;

Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from coordinator/manager resumes include skills like "social work," "oversight," "discharge planning," and "community resources," whereas a front office manager is more likely to list skills in "customer service," "reservations," "guest service," and "night audit. "

Most front office managers achieve a lower degree level compared to coordinator/managers. For example, they're 8.6% less likely to graduate with a Master's Degree, and 0.9% less likely to earn a Doctoral Degree.

Coordinator/manager vs. Office manager

Office managers oversee the entire workplace. They maintain office processes and services to ensure that everything is running well. They manage office supplies by managing inventory and procurement procedures. They also device filing systems, create needed and relevant office policies, and ensure that all the policies are being followed. As a way to make sure that the office is in top shape, office managers supervise most of the logistical aspects inside the office. They also provide support to both management teams and the rest of the employees. They often act as the bridge between the two and would sometimes even assist in the training of new employees.

Office managers typically earn lower pay than coordinator/managers. On average, office managers earn a $6,354 lower salary per year.While both coordinator/managers and office managers complete day-to-day tasks using similar skills like patients, patient care, and medicaid, the two careers vary in some skills.

Even though a few skill sets overlap between coordinator/managers and office managers, there are some differences that are important to note. For one, a coordinator/manager might have more use for skills like "social work," "oversight," "discharge planning," and "community resources." Meanwhile, some responsibilities of office managers require skills like "customer service," "financial statements," "office operations," and "office equipment. "

The average resume of office managers showed that they earn lower levels of education compared to coordinator/managers. So much so that theyacirc;euro;trade;re 7.8% less likely to earn a Master's Degree and less likely to earn a Doctoral Degree by 0.7%.

Types of coordinator/manager

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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