Coordinator of genetic services jobs near me - 20 jobs

We are seeking experienced genetic counselors to provide telehealth (video and telephone) genetic counseling consultations to patients with a variety of indications, including rare disease, pharmacogenetics, hereditary cancer, cardiogenetics and reproductive genetics. Consultations are a combination of consumer-initiated testing results and more traditional pre- and post-test counseling. We are seeking a contractor to provide a minimum of 5 hours of scheduled consults weekly, with at least some availability on nights and weekends. Key Responsibilities: Provide pre- and post-test genetic counseling consultations via telephone or video for a variety of indications Generating consult summary reports for the patient's records Coordinate limited test ordering through lab portals Utilizing peer-reviewed literature and internal resources genetic counseling and documentation to provide individualized patient care Required Qualifications: ABGC certification Active licensure in a minimum of 10 states (with preference for >20 state licenses) Must reside in the US Experience counseling patients on whole exome sequencing and/or pharmacogenetics Minimum 1 year of clinical genetic counseling experience Comfort counseling across a range of indications, test types and results Bilingual speakers strongly desired Minimum 5 hours of scheduled consults weekly availability with at least some availability on nights and weekends

**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** This role exists within the Maternal Fetal Medicine Department. Associate will assist Licensed Genetic Counselors with direct and indirect patient care on the unit while also supporting the genetic testing processes of the department. The Genetic Counseling - Clinical Extender will play a vital role in collaborating with all interdisciplinary departmental staff. Assists with a variety of administrative and clinical tasks using scientific knowledge in biology and genetics. Tasks would include but are not limited to reviewing and obtaining medical records, collecting, and processing personal and family medical histories, preparing test kits and requisitions, packaging lab specimens, communicating with genetic testing laboratories about patient samples, tracking genetic tests and results, identifying patient resources for genetic diseases, obtain patient cost estimates and prior authorizations for testing. Under the supervision of the Licensed Genetic Counselor, the Clinical Extender will communicate results to the patient with clear documentation in the EMR. The Clinical Extender may attend and participate in hospital or system-wide meetings to aid in coordination of care. The Clinical Extender may also assist with projects throughout the department or assist with taking vitals and rooming patients. **Responsibilities And Duties:** 60% Clinical Responsibilities Performs various patient related duties in support of the Licensed Genetic Counselor. Collects and processes pre-appointment medical and family history data from patients, the EMR, and outside records. Works with patients and providers to obtain pertinent records from external sources. Responsible for compiling data collected for use by Genetic Counselors during patient sessions. May provide results to patients with supervision from the Genetic Counselor. May assist with vitals and rooming of patients. 30% Communication Handles routine correspondence such as post appointment mailings, schedules appointments, and acts as a liaison and resource person for patients and outside reference laboratories; responds to information requests. 10% Project work Assists with the gathering of information and supports Genetic Counselors in responding to requests related to department projects as assigned. **Minimum Qualifications:** Associate's Degree: Life Sciences **Additional Job Description:** **SPECIALIZED KNOWLEDGE** + Background in life sciences with focus on genetics. + Basic understanding of inheritance patterns, chromosomes, genes, genetic variant nomenclature, and the metric system. + Vitals training and BLS certification preferred. **Work Shift:** Day **Scheduled Weekly Hours :** 40 **Department** Maternal Fetal Medicine Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary An Inbound Patient Account Services Coordinator advocates for the patient and portrays “Putting People First” by taking a hands-on approach to help people on their path to better health. In this role, a Inbound Patient Account Services Specialist will provide a high level of customer service, resolve patient billing questions, and report potential trends to Leadership for review. We will support you by offering all the tools and resources you need to be successful in a collaborative team environment. Key Responsibilities of the Inbound Patient Account Services Coordinator: Develop a deep understanding of CVS Specialty processes and learn how customer service impacts a patient's journey from order to reimbursement for services. Helping patients to navigate complex billing and reimbursement processes to assure efficient and timely billing and reimbursement for services. Build a trusting relationship with patients by engaging in meaningful and relevant conversation. Manage difficult or emotional situations, responding promptly to patient needs, and demonstrating empathy and a sense of urgency when appropriate. Accurately and consistently document each interaction in the appropriate Revenue Cycle system. Record, review, and take next steps to follow-up and resolve patient concerns. Gather and examine patient information to determine eligibility for payment plans. Meet call center metrics that include call volume and call quality. Use technology to effectively liaison with other departments across CVS Specialty. Demonstrate an outgoing, enthusiastic, professional, and caring presence over the telephone. Required Qualifications: 6 months experience in healthcare billing, reimbursement, collections practices, and/or infusion services. Experience with computers, including 1+ years working with Microsoft Word, Outlook, and Excel. Effective written and verbal customer service skills. Ability to work independently and on a team. Ability to offer emotional support and empathy. Flexibility with work schedule to meet business needs, including but not limited to 8-hour work shifts from 8:00am - 8:00pm EST (Monday - Friday). Preferred Qualifications: 1 year experience in healthcare billing, collections practices, and/or infusion services. 1 year experience in pharmacy billing and reimbursement. Education Verifiable High-school diploma or GED required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $28.46 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ***************************************** We anticipate the application window for this opening will close on: 01/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here! SUMMARY/OBJECTIVES This position is responsible for, but not limited to, assisting in the performing community association account services functions. These include planning inputs, reporting inputs, quota setting and management, and service process optimization. ESSENTIAL FUNCTIONS This position is expected to perform the specific duties, tasks, and responsibilities as outlined below: Coordinates account services: opening/closing/rate change and otherwise account maintenance processes used within the sales organization for large and top designated relationships or as otherwise needed Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the service organization's account servicing efforts; as needed, coordinates service activities with other association banking functions Works to ensure all sales organization objectives are assigned in a timely fashion Proactively identifies opportunities for sales and or service process improvement. Works closely with Association Banking Account Service Manager to inspect service process quality and prioritize opportunities for improvement. Assists sales management in understanding process bottlenecks and inconsistencies in the service team. Facilitates an organization of continuous process improvement Implements enabling technologies, including CRM, to field sales teams. Monitors the assigned sales organization's compliance with required standards for maintaining CRM data. Works closely with sales management to optimize the effectiveness of the service team's technology investments Participates in training and cross-training delivery to other teammates Provide input to senior leadership in the development and administration of service incentive compensation programs Builds peer support and strong internal-company relationships with other key management personnel Ensure that the Bank's policies and procedures, code of conduct, and regulatory guidelines are strictly complied with Assist with all bank auditing procedures and attestation efforts Assist with reporting or adhoc analysis for the association banking division Attendance in a regular service call to keep the team updated on bank initiatives, policies, and in general keeping of team culture. Assist with onboarding new clients and help clients with their software conversions and participate in critical path method tracking project scheduling Coordinate with Treasury Management for shared products/solutions as necessary Be involved in performing marketing endeavors/efforts Continuously update skills by participating in professional training Seek opportunities to improve skills through cross-training offered by the Bank All other tasks, responsibilities or duties, as directed by management OTHER DUTIES Must be able to prepare documents and compose business letters and memorandums Must have strong communication skills characterized by excellent writing and speaking skills Proficient with general office machines and programs to include Microsoft Office Word, Excel, Outlook, and other software that might be utilized in the department Ability to use the computer efficiently and the capacity to learn new software programs as they are rolled out by the Bank Must have good knowledge of business English, including spelling and punctuation Must possess basic English language skills in order to write and speak clearly, and effectively with coworkers and customers Must be well-organized, accurate, and attentive to detail Must be cooperative and willing to assist coworkers and customers on a regular basis Must have effective listening skills demonstrated by the ability to listen to others talk (without interruption), understand them, and then propose solutions or make contributions based on the points made by others Must possess excellent multi-tasking skills and be able to function well under pressure Must be able to remain composed under pressure and respond to customer and coworker concerns regularly Must have a keen eye for detail and follow instructions to the letter Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times QUALIFICATIONS AND EDUCATION REQUIREMENTS Education: Four Year College Degree, Masters preferred, or comparable. Experience: 2+ years of business banking customer support, or 2+ years' experience in the Community Association Management industry. Knowledge, Skills, and Abilities: Knowledge of community association banking account management, strong computer skills, outstanding customer service skillsets, working in a team orientation. TRAINING REQUIREMENTS/CLASSES Required annual compliance training. Continuing education for certification requirements. SUPERVISORY RESPONSIBILITY This position doesn't have any direct reports. PHYSICAL DEMANDS/WORK ENVIRONMENT Must be able to remain seated or work standing in a confined area on a computer for a minimum of four (4) hours each workday Must be able to constantly use hands and fingers to enter data through or on a computer or answer a phone throughout most of an eight (8) hour shift Must be able to walk frequently throughout the day Must be able to hear and communicate with coworkers and customers throughout the day May need to lift up to 25 pounds one to two times a day to perform job Must be able to function in a professional, business office environment and act and dress appropriately for same, consistent with the Bank's grooming and dress codes Must demonstrate excellent interpersonal skills with customers and coworkers Must be willing to function as a team member TRAVEL This position requires less than 25% travel. Equal Opportunity Employer, including disabled/veterans.

About Us At Messa Sync, we specialize in delivering innovative and results-driven solutions for dynamic industries across the U.S. Our team thrives on clear communication, strategic execution, and a commitment to excellence. As we grow, we continue to value professionals who bring clarity, precision, and purpose to every project. Job Description Nexmos Design is seeking a detail-oriented and client-focused Service Account Coordinator to join our operations team in Columbus, OH. In this role, you will serve as a key liaison between clients and internal teams to ensure service requests, timelines, and deliverables are met with precision. The ideal candidate is highly organized, has strong communication skills, and thrives in a dynamic, collaborative environment. Key Responsibilities Serve as the primary point of contact for assigned client accounts Coordinate service delivery schedules and ensure all commitments are met Track ongoing project progress, deliverables, and client communications Collaborate with design and operations teams to resolve client inquiries efficiently Prepare service reports, update CRM records, and ensure documentation accuracy Proactively identify opportunities to improve client experience and internal workflow Qualifications Qualifications Bachelor's degree in Business Administration, Communications, or a related field (preferred) 1-3 years of experience in client service, account coordination, or administrative support Strong written and verbal communication skills Proficiency with Microsoft Office Suite and CRM tools Ability to manage multiple tasks, prioritize, and meet deadlines Strong problem-solving abilities and a client-first mindset Additional Information Benefits Competitive salary ($59,000 - $65,000 per year) Professional development and growth opportunities Supportive and collaborative work environment Health, dental, and vision insurance packages Paid time off and company holidays

Description: Kanawha Scales & Systems (KSS) is a leader in industrial weighing, measurement, and automation solutions, supporting customers across manufacturing, mining, utilities, logistics, aerospace, defense, and energy. For decades, we've built our reputation on technical expertise, reliable service, and a simple philosophy: take care of our customers and take care of our people. At KSS, our people are what set us apart. We offer competitive pay, strong benefits, and ongoing training to support long-term growth. As we continue to expand, we provide real opportunities for employees to develop their skills, advance their careers, and make an impact. Kanawha Scales & Systems, LLC is seeking a Service Coordinator to support our National Accounts operations, based in Columbus, OH. In this role, you will be responsible for coordinating service activities, supporting field technicians, and ensuring a high level of customer service in a fast-paced environment. This position serves as a key support function for the Service Manager. The National Accounts Service Coordinator receives and manages scale repair requests from customers nationwide. The Service Coordinator organizes resources and coordinates with stakeholders (the customer, technicians, office staff, and suppliers) to efficiently and effectively handle all day-to-day and week-to-week flow of events. This is key to ensure we always continue to provide the customer with the best possible service. A successful service coordinator will enable the organization to anticipate workflow requirements, apply resources, and accomplish our short- and long-term objectives. We strive to accomplish our work on the first attempt with zero return trips for the same issue. Requirements: Duties and Responsibilities Field all service-related phone calls/emails and efficiently schedule technicians to complete all required service work within customer specified timeframes Create jobs and schedule in ERP system to be ready for technicians in the field Confirm vendors have all necessary parts available before going to a job site Communicate with all stakeholders and respond in a prompt and professional manner. Stakeholders include customers (existing and new), suppliers, and our team. Daily review of all open jobs and update statuses accordingly Enter and maintain accurate service activity notes in ERP including but not limited to client and vendor communication, shipping information, any other item related to a specific job Posting of parts shipped and/or used on service orders. Must be done the same day they were shipped or the day the paperwork was received showing parts were used. Replenishment of parts in vendor parts kits immediately upon use Perform activities with a proper balance of urgency and diligence. Manage customer scale information in database. Support other service coordinators as needed Additional relevant duties may be assigned. Qualifications Required Skills/Abilities Strong communication skills both orally and written Attention to detail Sense of urgency Forward thinker Effective Multi Taker Organized and able to handle heavy volumes and pressing deadlines Strong computer skills including ERP systems and Microsoft Office (all applications) Qualifications include: Education: High school degree Service-related background Ability to work overtime as needed Personal Characteristics Leads by example Natural ability to converse with customers and vendors Team player willing to help out in any capacity when needed Experience 5 years of experience in industrial services or closely related business preferred. Working Conditions The nature of the industrial weighing business is 24/7/365 and the service coordinator must commit to a demanding and highly responsive position. This is a full-time position and typical hours are M - F, 8:00 am to 5:00 pm. Physical Requirements The work environment is open-air cubicles among a number of other National Accounts team members. There will be prolong periods of sitting and working at a computer and answering incoming calls. Occasionally you may need to lift incoming or outgoing shipments of approximately 15 lbs. This is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Benefits & Compensation KSS offers a competitive benefits package, including: Medical insurance through / Highmark FSA & HSA healthcare options Dental and Vision insurance Short-Term & Long-Term Disability Basic & Voluntary Life and AD&D insurance Critical Illness, Accident, and Hospital Indemnity plans 401(k) with 4% company match 80 hours of Paid Time Off (PTO) Company-provided PPE Additional Information This job description is not intended to cover all duties, responsibilities, or activities required of the employee. Responsibilities may change at any time with or without notice. Proof of authorization to work lawfully in the United States is required. Kanawha Scales & Systems is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Natera's laboratory genetic counselors serve as clinical liaisons to patients and providers regarding Natera's test offerings. Need to be located in Pacific Time Zone PRIMARY RESPONSIBILITIES: Review, finalize, and call out test results for Natera's products. Answer health care provider inquiries regarding Natera's products. Provide pre- and/or post- test telephone genetic information sessions to patients who are considering or have had testing through Natera. Assist in development of patient consents, GC protocols, SOPs, and patient education materials. Write or collaborate on abstracts or papers involving Natera tests. Support Natera's sales team by answering field questions. Obtain and maintain GC licensure in all states offering licensure Represent company at trade shows and medical conferences; Deliver presentations at scientific meetings and company promotional events ( This role works with PHI on a regular basis both in paper and electronic form and has access to various technologies to access PHI (paper and electronic) in order to perform the job. Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire. Perform other duties as assigned. QUALIFICATIONS: Master's degree (or equivalent) in Genetic Counseling or equivalent degree Board certified by the American Board of Genetic Counseling or the American Board of Medical Genetics Two or more years of clinical and/or laboratory GC experience KNOWLEDGE, SKILLS, AND ABILITIES: Exceptional communication skills (oral and written) and attention to detail Demonstrated ability to work independently AND collaborate with team members Adaptable to a dynamic and fast-paced environment Familiarity with Google and Microsoft suite of work products The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.Remote USA$91,200-$120,000 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cf DNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit *************** Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: ********************************************************************** Please be advised that Natera will reach out to candidates with ************* email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Member Coordination We are excited to invite a dedicated and versatile Member Coordinator to join our dynamic team. As a key player in our member coordination department, this role is critical to ensuring the success and efficiency of our organization. You will be responsible for managing a wide range of member-focused activities that contribute directly to the quality of services we provide. This is an excellent opportunity for a highly organized individual with a passion for customer service, healthcare, and operational excellence. Responsibilities: Member Assessments: Conducting comprehensive evaluations of our members' needs, preferences, and eligibility. This involves in-depth conversations with members, reviewing their medical history, and collecting relevant data to determine the best course of action for their care. Referral Processes: Managing and optimizing our systems for directing members to appropriate services, healthcare providers, or specialists. This includes maintaining relationships with service providers and ensuring smooth information transfer. Lead Care Management: Taking the lead in coordinating care for high-priority or complex cases. This involves closely collaborating with healthcare providers, family members, and other involved parties to ensure that the member receives continuous care. You will monitor the progress of these cases, address any emerging challenges, and provide timely updates to stakeholders to ensure that each member's health and wellbeing are effectively managed. Quality Assurance: Implementing and maintaining quality control measures across all department activities. This includes regular audits, performance reviews, and continuous improvement initiatives to ensure high standards of service. Additionally, quality assurance includes obtaining member feedback about their experience with our company thus far. Data Entry: Accurately inputting and updating member data in the organization's databases and management systems. This includes entering personal details, case information, service usage, and other relevant data, ensuring that all records are complete, accurate, and up-to-date. You will also be responsible for maintaining confidentiality and ensuring data integrity while handling sensitive information. Call Center Supervision: Overseeing the operations of the call center, including inbound calls, monitoring call quality, overseeing incoming and outgoing faxes, and implementing strategies to improve customer service and efficiency. Patient Verification: You will play a vital role in verifying the identity and eligibility of patients or members, ensuring that all provided information is accurate and up-to-date. This process may involve cross-referencing multiple databases, contacting other organizations, and liaising with team members to ensure that all necessary documentation is complete and correct. Resource Development: Creating, updating, and maintaining resources that support the team's daily activities. This could include developing training materials, creating process documentation, or compiling informational resources for members. Your contributions will ensure that the team has access to up-to-date tools that streamline workflows and enhance overall efficiency. Mailing Distribution: Overseeing the distribution of physical materials such as flyers, brochures, and other printed information to members. Additional Responsibilities: In addition to the tasks outlined above, you will be expected to take on any additional duties as needed, which may include administrative support, system updates, or any other tasks that contribute to the overall success of the department and organization. Qualifications: Strong organizational skills with a keen eye for detail Proven reliability and self-motivation to manage multiple tasks efficiently Adaptability to occasional changes in the workplace environment Proactive attitude and strong work ethic with a desire to contribute to team success Comfort with speaking on the phone for extended periods and handling sensitive information At least 2+ years in an office/administrative environment, ideally in a healthcare or member services setting Key Attributes: Excellent communication skills, both written and verbal Ability to multitask and prioritize effectively in a fast-paced environment Detail-oriented with a focus on accuracy and high-quality service delivery Team player with a positive attitude and collaborative approach Working Conditions: Fully remote, 40 hours per week Pay: $21 - $24 per hour Hours: 1:30 PM - 10:00 PM, Monday through Friday Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Shift: 1:30pm-10pm Work Location: Remote

**_This is a remote role in the US and candidates must be US Citizens and eligible to obtain Public Trust Clearance_** **_This is also a Night Shift role with core work hours of 8pm CST to 4pm CST_** Oracle's Health and Federal Database Services Team is actively seeking a dedicated, reliable, and driven Site Reliability Engineer to join our dynamic team. As a Site Reliability Engineer, you will play a pivotal role in our Federal Database Team. This position is based in the United States and presents an exciting opportunity to contribute to the improvement of healthcare services within a dynamic multi-tenant cloud environment. As a Site Reliability Engineer, you will be instrumental in achieving our mission to enhance healthcare services. Your key responsibilities include: + Triage and troubleshoot complex database alerts and issues, identify root cause, and implement corrective actions and seek opportunities for automation. + Implement and maintain advanced database security in compliance with DISA STIGs. + Conduct proactive database forecasting. + Support best practices for database all aspects of database management, architecture, security, and automation. + Identify industry trends and align with MAA best practices. + Communicate with peers, leadership, client, and cross team channels to achieve maximum alignment on projects and client requirements. + Consult with development teams on optimal data architectures, and database physical structure and functional capabilities and cyber compliance. + Evaluate and implement process and technology improvements through automation to enhance availability, capacity, and performance of database systems. + Support the development of business continuity and disaster recovery plans, processes, and procedures on database technologies and cloud databases + Contribute to strategic projects outlined in our roadmap, focusing on transitioning on-premises databases to Oracle Cloud. + Support the planning and develop strategies to migrate databases to the Autonomous Database, ensuring a seamless transition for optimal performance. + Work collaboratively with multiple teams, actively participating in the execution of roadmap projects. Additionally, you will be part of the OHAI roadmap projects, such as migrating the Database to Oracle Cloud and Autonomous Databases **Responsibilities** **Minimum Qualifications** + At least 6+ years of experience as Oracle DBA, Site Reliability Engineer, or Oracle Database Architect. + 6+ years of experience managing scalable, on-prim and cloud native distributed systems. + Bachelor's degree/master's degree (Information Technology/Mathematics/Computer Science/Computer Software/Electronics/Operational Research/Computer System Engineering). + Ability to work in a collaborative, cross-functional team environment. + Strong grasp of Computer Science concepts + Knowledge in PL/SQL, Python, Perl and/or Shell Scripting + Managing production databases running on Exadata. + Deep understanding of the Oracle Database + Oracle Grid Infrastructure, ASM & RAC + PL/SQL and or shell or perl scripting **Preferred Qualifications** **:** + Oracle Maximum Availability Architecture & Exadata. + High availability & replication technologies (Data guard, Goldengate) + Advanced scripting/coding skills (Shell, Perl, and Python) + Advanced compression and partitioning + RMAN backups and restores + Data migration strategies + Security Technical Implementation Guide (STIG)s + Oracle Cloud Infrastructure (OCI) Databases + Exadata Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $79,100 to $158,200 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We are bringing together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine. Covetrus has more than 5,000 employees, serving over 100,000 customers around the globe. This position is working for Veterinary Management Groups (************** is a subsidiary of Covetrus. SUMMARY Provide meeting and event planning support for 12-18 meetings throughout the year, many of which overlap (currently averaging 20-30 attendees per meeting; 2.5-3 days in length). Meet with business and organization leaders to understand the purpose of the event (in-person or hybrid) and proactively anticipate needs and develop and discuss potential solutions. Plan and manage the full scope of the event (in-person or hybrid) in a consultative approach with team members and provide logistical and engagement support to ensure participants can fully participate and be actively engaged. Prepare event agendas in collaboration with the group; take and prepare notes; summarize key action items. Plan and manage the scope of virtual, in-person, or hybrid events overseeing all aspects of the event to include during the event and pre/post meeting support. Prepare meeting budget and monitor costs; Solicit bids from venues and service providers. Arrange the details of a variety of task associated with a successful event; Ensure that it meets the meeting requirements. Determine and manage the setup for functional rooms to include layout, seating, and audio visual needs. Negotiate and sign event contracts as confirmed by leadership including hotels, meeting space, content providers, etc. Establish and manage online invitation/registration process; encourage all members to use the online meeting platform to support effective meeting communication Coordinate event services such as room reservations, restaurant reservations, ground transportation, and on-site food selection. Coordinate audio visual tools as needed; Coordinate shipping of materials to and from the event location. Review event bills for accuracy and approve payment; Compile full-event financial spreadsheet and break cost down to individual attendee level. Coordinate invoicing of attendee with bookkeeper and support the meeting financial reconciliation process. Conduct post-event evaluations and communicate with leadership to assist in planning future events. Perform other duties as assigned. Less than 5% travel. QUALIFICATIONS: • Degree in hospitality, public relations, management, or related field strongly preferred. • Experience in project management with a track record of successful events. • Excellent organizational skills with the ability to multitask under pressure. • Strong communication and interpersonal skills. • Meticulous attention to detail. • Expert time management skills. • Financial savvy, with the ability to adhere to plan budgets and process invoices. • Must demonstrate honesty and integrity and practice strict confidentiality at all times We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program: 401k savings & company match Paid time off Paid holidays Maternity leave Parental leave Military leave Other leaves of absence Health, dental, and vision benefits Health savings accounts Flexible spending accounts Life & disability benefits Identity theft protection Pet insurance Certain positions may include eligibility for a short-term incentive plan Salary may vary depending on factors such as confirmed job-related skills, experience, and location. It is not typical for an individual to be hired at or near the top end of the range for their role. Compensation decisions are dependent upon the facts and circumstances of each case. Sales Positions are eligible for a Variable Incentive. The pay range for this position is as follows: $18-$24 Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We are bringing together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine. Covetrus has more than 5,000 employees, serving over 100,000 customers around the globe. This position is working for Veterinary Management Groups (************** is a subsidiary of Covetrus. SUMMARY Provide meeting and event planning support for 12-18 meetings throughout the year, many of which overlap (currently averaging 20-30 attendees per meeting; 2.5-3 days in length). Meet with business and organization leaders to understand the purpose of the event (in-person or hybrid) and proactively anticipate needs and develop and discuss potential solutions. Plan and manage the full scope of the event (in-person or hybrid) in a consultative approach with team members and provide logistical and engagement support to ensure participants can fully participate and be actively engaged. Prepare event agendas in collaboration with the group; take and prepare notes; summarize key action items. Plan and manage the scope of virtual, in-person, or hybrid events overseeing all aspects of the event to include during the event and pre/post meeting support. Prepare meeting budget and monitor costs; Solicit bids from venues and service providers. Arrange the details of a variety of task associated with a successful event; Ensure that it meets the meeting requirements. Determine and manage the setup for functional rooms to include layout, seating, and audio visual needs. Negotiate and sign event contracts as confirmed by leadership including hotels, meeting space, content providers, etc. Establish and manage online invitation/registration process; encourage all members to use the online meeting platform to support effective meeting communication Coordinate event services such as room reservations, restaurant reservations, ground transportation, and on-site food selection. Coordinate audio visual tools as needed; Coordinate shipping of materials to and from the event location. Review event bills for accuracy and approve payment; Compile full-event financial spreadsheet and break cost down to individual attendee level. Coordinate invoicing of attendee with bookkeeper and support the meeting financial reconciliation process. Conduct post-event evaluations and communicate with leadership to assist in planning future events. Perform other duties as assigned. Less than 5% travel. QUALIFICATIONS: • Degree in hospitality, public relations, management, or related field strongly preferred. • Experience in project management with a track record of successful events. • Excellent organizational skills with the ability to multitask under pressure. • Strong communication and interpersonal skills. • Meticulous attention to detail. • Expert time management skills. • Financial savvy, with the ability to adhere to plan budgets and process invoices. • Must demonstrate honesty and integrity and practice strict confidentiality at all times We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program: 401k savings & company match Paid time off Paid holidays Maternity leave Parental leave Military leave Other leaves of absence Health, dental, and vision benefits Health savings accounts Flexible spending accounts Life & disability benefits Identity theft protection Pet insurance Certain positions may include eligibility for a short-term incentive plan Salary may vary depending on factors such as confirmed job-related skills, experience, and location. It is not typical for an individual to be hired at or near the top end of the range for their role. Compensation decisions are dependent upon the facts and circumstances of each case. Sales Positions are eligible for a Variable Incentive. The pay range for this position is as follows: $18-$24 Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

A.B.I. RESOURCES Helping people Achieve Better Independence. Providing Home-Based Disability Support Services Across Connecticut. Qualifications: High school or equivalent. 1 year ( Preferred but not required ) experience working with disabilities. Driver's License | Reliable Transportation | Proof of Insurance. Be at least 18 years of age. Background and Drug Screening. EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

💼 Ready to Keep Operations Running Smoothly? 📦 Be the Backbone of Our Support Team! Join Us as Sr Member Service Coordinator - Hybrid Role | Jacksonville, FL What's in it for you? 🔹 Provide Expert Support: Handle escalated contractor and client inquiries with accuracy and professionalism. 🔹 Own the Details: Research information, document processes, and ensure compliance with program requirements. 🔹 Be Essential: Assist with quality assurance, reporting, and special projects that keep operations efficient. At Crawford, every claim represents a person and a community we help rebuild. As a Sr Member Service Coordinator, your advanced computer skills, attention to detail, and strong problem-solving abilities will help maintain seamless workflows and exceptional service. This is your chance to be part of the One Crawford family-where your work makes a real impact. ✨ Ready to take charge of accuracy and support? Apply today and help us restore lives! Bachelor degree or an equivalent combination of education and experience, and at least 4 years customer service or property or claims management experience. Highly proficient and advanced computer skills Highly proficient and advanced internet navigation skills Excellent attention to detail and organizational skills Excellent time management abilities Highly proficient analytical and problem solving ability Excellent written, verbal and oral communication skills Excellent interpersonal skills Strong proven ability to multi-task Accurately analyzes, prioritizes and directs workflow within department Builds excellent relationships with internal and external customers Stable and consistent with performance and attendance Superb conflict management skills Strong leadership skills Builds teamwork with and between departments Effective at monitoring and auditing work of others Ability to analyze business reports and identify trends Ability to work independently, with minimal supervision Thorough knowledge and understanding of Contractor Connection specific applications, workflows and reporting systems (preferred) Thorough understanding of Contractor Connection and Membership Services procedures and processes (preferred) Thorough understanding of Contractor Connection contractor credentialing deliverables and requirements (preferred) #LI-EC1 Provides senior-level support for contractor and client inquiries by contacting contractor or client and/or researching necessary information in specific systems and documenting various system applications according to documented procedures. Subject-matter expert in Contractor Connection processes and program requirements related to Membership Services and contractor credentialing. Perform escalated contractor resolution. Performs review and analysis of program performance and effectiveness reports. Resolves general issues and questions of team staff and contractors. Assists supervisor in coordination of workflow and overall departmental auditing efforts. Monitors weekly and daily quality assurance reports. Assists with client request(s). Assists supervisor in development of department procedures. Assists Supervisor with quality control of weekly and daily reporting and follow ups. Assists Supervisor sending client notifications. Assists Supervisor with escalated follow up with clients and contractors. Assists Supervisor with creating team presentations on new systems and procedures, new programs, ongoing training and team mentoring. Assists Supervisor with catastrophe management. Maintains overall knowledge of Contractor Connection business model. Participates in special projects or performs duties in other areas as requested. Upholds and projects the public image of the Company. Upholds the Crawford Code of Business Conduct and Ethics at all times.

100% Remote - Be Part of Our Record-Breaking Team! Please Note: We are only hiring U.S. residents legally authorized to work in the United States with a Social Security Number. We are not hiring in Massachusetts. Requirements / Responsibilities / Rewards March 2023 marked a monumental milestone-our company achieved its biggest weekly, monthly, and quarterly records ever. As we continue this incredible growth, we are expanding our team with talented individuals ready to rise to the challenge. With world-class support, unparalleled mentorship, and endless career opportunities, this could be the transformative career change you've been searching for. What We Offer: Work-from-Home Stability: Build your career on a solid, flexible foundation. Growth & Development: Access virtual workshops and trainings to expand your skills. Weekly Pay & Bonuses: Earn consistent income plus rewards for top performance. Union Contract & Representation: Your rights are protected every step of the way. Comprehensive Benefits: Life insurance (including accidental death), plus medical reimbursement. Cutting-Edge Tools & Technology: Use industry-leading resources to succeed. Leadership Conventions & Incentive Trips: Gain inspiration, network, and reward your hard work. Team Bonding: Form lasting relationships with colleagues through unforgettable experiences. How to Apply: Submit your compensation requirements and an updated resume for review. Community Wellness First: All interviews will be conducted via Zoom video conferencing for your safety and convenience. Ready to join a team making history every day? Apply now and help shape the future while accelerating your career!

You are a good fit for this position if you are friendly, compassionate, patient and have a genuine desire to serve others. Experience in these areas is relevant to this role and highly desired by Liberty Healthcare: * Social work, case management, care coordination, aging and disabilities services, long term care, or service coordination The following attributes are essential: * Outstanding customer service, verbal communication, and written communication skills * Solid computer, time management and organizational skills Individuals who are fluent or conversational in Spanish are encouraged to apply. Liberty Healthcare is an equal opportunity employer committed to diversity, equity, and inclusion. Our organization is composed of, and proudly serves, people of diverse backgrounds and abilities. If you are looking for a role which will allow you to serve others in a meaningful way and you desire to be a part of something special - click "Apply" and submit your resume for immediate consideration.

As a Member Engagement Coordinator (MEC) at Senture, you'll be part of a mission-driven team focused on improving access to care for members. This position centers around making high-volume outbound calls to engage members, SELLING the benefits of a free in-home or virtual health evaluation, and schedule appointments with licensed providers. You'll use scripts and an auto-dialer to communicate clearly, answer questions, and professionally overcome objections while using rebuttals. The role requires someone who is personable, goal-oriented, and comfortable in a fast-paced call center environment where productivity and quality standards are key. This position is fully remote, work from home. Quick facts: 2 weeks of paid, mandatory training: 100% attendance required. All equipment provided. Call center hours: Monday-Friday, 8 AM-8 PM EST; Saturday-Sunday, 9 AM-5:30 PM EST. Competitive benefits, PTO, growth, and development opportunities. This position is fully remote, work from home. Pay Rate: Base of $13.50 per hour Start at $13.50 per hour, with scheduled raises as you grow-up to $15 per hour after two years. Interested in earning more?? This position offers a lucrative monthly incentive plan. Top performers can earn up to $1045.00 in incentives. Top ten MECs will also qualify for an additional $250. Join Senture's Member Engagement team to make a difference and earn additional incentives while helping members take control of their health! Important: At the end of the application, you'll see a screen titled “Digital Interview.” Please wait a moment for the purple link to load-this will take you to the required assessments. These must be completed from a computer or laptop. Assessments must be completed before moving forward in the process. Qualifications High School Diploma or equivalent. Desire to work in a results-driven outbound call center environment. Strong sales aptitude with a focus on earning monthly incentives. Motivated to achieve productivity goals with a strong work ethic. Excellent communication skills, friendly, and conversational with members. Ability to follow a fixed daily schedule, comply with feedback, and maintain confidentiality. Proficiency in using multiple computer systems simultaneously. Previous experience in high-volume (back-to-back) call centers and with auto-dialers is highly desirable. Authorized to work in the United States. Successful completion of pre-hire testing, background check, and drug screening. If hired, Provide two valid, in-date IDs and proof of education during onboarding process. Work from Home Requirements Reliable, cabled internet service: 20mbps upload, 5mbps download, latency at or below 100 ms. Satellite, cellular, hot spot, or wifi connection is not acceptable on any program. Quiet and secure workspace free of distractions. Employees must provide their own workspace furniture. Accountability for work schedules and compliance with security standards. Responsibilities What You'll Do: Connect: Make an average of 50 outbound calls per hour using an automated dialer system to offer, explain, and schedule free in-home or virtual health evaluations with licensed providers. Approximately 85% outbound and 15% inbound calls. Engage Members: Utilize pre-approved scripts to ensure consistent and accurate communication with members. These scripts will guide you in explaining the purpose and details of scheduling healthcare evaluations. Be Persuasive: Overcome objections using effective rebuttals to help members prioritize their health. Confidently present a product's value and guide prospects toward a 'yes' without sounding pushy. Tech Savvy: Utilize multiple systems to schedule providers for in-home or virtual evaluations. Adaptable: Adjust, reschedule, or cancel appointments as requested. Goal-Focused: Meet daily performance metrics including appointments, calls, handle time, and productivity. Flexible: Be available to complete overtime when required based on business needs. Be Part of a Team: Participate in peer side-by-side coaching as needed Compliant: Follow HIPAA guidelines to protect member privacy. Report member complaints to supervisors immediately. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Taxwell helps everyday Americans get every tax advantage they deserve by finding credits and deductions they never even knew existed. Our tax preparation software offers easy guidance and ensures your maximum tax refund. We strive to build a team of like-minded experts in both tax and technology who align with our brand purpose, are advocates for our customers and have a fresh, non-traditional approach to the tax industry. TaxAct is a leading digital tax filing platform which offers customers do-it-yourself digital and downloadable products that are easy-to-use, best-in-class technology, and provide unparalleled customer support. We are a trusted solution for all users including those with complex tax returns. We strive to attract and retain candidates who exemplify our values: performance, perseverance, progress and partnership. TaxAct is a member of the Taxwell family of products. We are an organization of forward thinkers looking to add industry experts to our growing team. This role will primarily support TaxAct as the organization helps everyday Americans file their taxes. We seek to build a team of experts in tax and technology who are customer advocates and have the mindset to reimagine the services our customers receive. POSITION SUMMARY: As a remote, seasonal Product Specialist II Full Service Support, you will play an important role in delivering a delightful experience that seeks to unlock tax advantages for our customers by leveraging your tax expertise and exceptional communication and interpersonal skills. You will assist clients during the document gathering and preparation phase of their tax returns. This seasonal position plays a key role in helping customers understand what documentation is required, how to organize it, and how to ensure completeness and accuracy prior to filing. Candidates must have prior tax preparation experience and a valid PTIN (Preparer Tax Identification Number). ESSENTIAL DUTIES & RESPONSIBILITIES: Major responsibilities of the seasonal Product Specialist II Full Service Support position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assist customers in identifying and gathering the appropriate tax documents needed to complete their returns. Answer questions related to tax forms, income documents (W-2s, 1099s, etc.), deductions, and filing requirements. Provide clear, professional, and friendly support via phone, chat and email during the early stages of tax return preparation. Troubleshoot issues and offer guidance using internal tools, IRS resources, and standard procedures. Leverage prior tax preparation knowledge to help customers ensure they are compiling accurate and complete information. Communicate recurring questions or document-related challenges to management. Contribute to updates and improvements in the internal knowledge base and support materials. Maintain confidentiality and adhere to all compliance and data security standards. Uphold a professional image and represent TaxAct with integrity and care. May be cross-trained on other product lines in order to support other queues, as needed. Additional job duties as needed. EDUCATION & EXPERIENCE: Required Qualifications and Skills: Previous experience preparing individual tax returns (Form 1040), including federal and state returns. Valid PTIN issued by the IRS. Basic knowledge of tax laws and tax concepts. Excellent written and verbal communication skills. Strong attention to detail with the ability to multitask effectively. Critical thinking and strong problem-solving skills. Excellent time management skills and the ability to prioritize tasks in a high-volume environment. Demonstrated persistence and determination in resolving customer concerns. Helps maintain a positive, collaborative work environment. Must have (or be willing to obtain) a private, dedicated hardwired internet connection. Some experience providing support in a call center environment (work-from-home or on-site) is a plus. Ability to work extended hours during peak tax season (January-April). Preferred Qualifications: Experience with TaxAct or similar tax preparation software. Customer service experience, especially in tax, accounting, or finance. At Taxwell, we believe our work benefits from the diverse perspectives of our employees. As such, Taxwell welcomes and celebrates diversity and inclusion and is committed to equal opportunity employment. At Taxwell, you can expect a supportive, open, and inclusive atmosphere and a team that values your contributions. Taxwell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, veteran status, and any other status protected under applicable law. Taxwell considers information gathered in the hiring process, including information on this application, confidential, and only shares it on a need-to-know basis or as required by law. If you need assistance or accommodation due to a disability, you may contact us at ************** or by calling ************ to speak with a member of the HR Talent Acquisition team.

Do you want to work with people that make work enjoyable? Do you want a rewarding career? If you are passionate about helping others reach their goals and live their best life, come work with us! CRSI is looking for a dynamic leader who will be responsible for programs and individual related activities. This individual will provide supervision over direct care and/or other support staff in residential homes. Not only do you get to work with teams across the organization and build long term lasting relationships, CRSI also offers: Generous Paid Time Off (PTO) Paid Holidays Health, Dental and Vision Benefits Employee Assistance Program Retirement Plan Life and AD&D Benefits Short Term and Long-Term Disability Benefits Tuition Reimbursement Duties also include: Maintaining continued awareness of new developments in programming, active treatment, and other related areas for persons with developmental disabilities. Performing investigations, reports, and notifications and reviewing trends and patterns. Participating in committees and Peer Review process. Coordinating with nursing staff and medical personnel for health care needs for all individuals. QUALIFICATIONS: Must have a minimum of 1-5 years' experience AND a Bachelor's Degree in Special Education, Social Work, Psychology, developmental disabilities, Nursing, or related Human services field. Technology skills and computer literacy required. Must have strong communication, writing, time management, and organizational skills. Need to be proficient in Microsoft Office suite, particularly Word, Excel, and Outlook. Must be self-motivated and have the ability to work with minimal supervision and be able to handle highly confidential information. Must possess strong leadership abilities and a willingness to work effectively with other administrative staff, ancillary services personnel, and habilitation program staff.

As a Member Engagement Coordinator (MEC) at Senture, you'll be part of a mission-driven team focused on improving access to care for members. This position centers around making high-volume outbound calls to engage members, SELLING the benefits of a free in-home or virtual health evaluation, and schedule appointments with licensed providers. You'll use scripts and an auto-dialer to communicate clearly, answer questions, and professionally overcome objections while using rebuttals. The role requires someone who is personable, goal-oriented, and comfortable in a fast-paced call center environment where productivity and quality standards are key. This position is fully remote, work from home. Quick facts: 2 weeks of paid, mandatory training: 100% attendance required. All equipment provided. Call center hours: Monday-Friday, 8 AM-8 PM EST; Saturday-Sunday, 9 AM-5:30 PM EST. Competitive benefits, PTO, growth, and development opportunities. This position is fully remote, work from home. Candidates must be bilingual in Spanish and English. (If you are not bilingual, please check out our other openings!) Pay Rate: Base of $13.50 per hour Start at $13.50 per hour, with scheduled raises as you grow-up to $15 per hour after two years. Interested in earning more?? This position offers a lucrative monthly incentive plan. Top performers can earn up to $1045.00 in incentives. Top ten MECs will also qualify for an additional $250. Join Senture's Member Engagement team to make a difference and earn additional incentives while helping members take control of their health! Qualifications High School Diploma or equivalent. Fluent in Spanish (read, write, and conversation) Desire to work in a results-driven outbound call center environment. Strong sales aptitude with a focus on earning monthly incentives. Motivated to achieve productivity goals with a strong work ethic. Excellent communication skills, friendly, and conversational with members. Ability to follow a fixed daily schedule, comply with feedback, and maintain confidentiality. Proficiency in using multiple computer systems simultaneously. Previous experience in high-volume (back-to-back) call centers and with auto-dialers is highly desirable. Authorized to work in the United States. Successful completion of pre-hire testing, background check, and drug screening. If hired, Provide two valid, in-date IDs and proof of education during onboarding process. Work from Home Requirements Reliable, cabled internet service: 20mbps upload, 5mbps download, latency at or below 100 ms. Satellite, cellular, hot spot, or wifi connection is not acceptable on any program. Quiet and secure workspace free of distractions. Employees must provide their own workspace furniture. Accountability for work schedules and compliance with security standards. Responsibilities Connect: Make an average of 50 outbound calls per hour using an automated dialer system to offer, explain, and schedule free in-home or virtual health evaluations with licensed providers. Approximately 85% outbound and 15% inbound calls. Engage Members: Utilize pre-approved scripts to ensure consistent and accurate communication with members. These scripts will guide you in explaining the purpose and details of scheduling healthcare evaluations. Be Persuasive: Overcome objections using effective rebuttals to help members prioritize their health. Confidently present a product's value and guide prospects toward a 'yes' without sounding pushy. Tech Savvy: Utilize multiple systems to schedule providers for in-home or virtual evaluations. Adaptable: Adjust, reschedule, or cancel appointments as requested. Goal-Focused: Meet daily performance metrics including appointments, calls, handle time, and productivity. Flexible: Be available to complete overtime when required based on business needs. Be Part of a Team: Participate in peer side-by-side coaching as needed Compliant: Follow HIPAA guidelines to protect member privacy. Report member complaints to supervisors immediately. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.