Clinical Coordinator Emergency Room FT Evenings
Coordinator Job 40 miles from Worcester
Saint Vincent Hospital offers a whole new experience in health care. By combining our advanced, state-of-the-art facility with our commitment to providing the best quality of life to the many members of our Worcester community. Saint Vincent Hospital excels at offering the best care in a friendly atmosphere. From our advanced heart and vascular services, to our comprehensive orthopedics and rehabilitation programs, our robust surgical facility including our Da Vinci robotic surgery and Cyberknife technology, to our comfortable and compassionate women & infants programs - you don't have to travel far for high-quality health care: We're right here, in the heart of Worcester.
Onboarding Process: Please be advised that candidates must successfully complete a background check and pre-employment health screening which includes a drug screen.
Clinical Coord
Position Summary:
Plans for and supervises the daily activities of Clinical services Department; works with patients from adolescents to geriatrics. Completes established competencies for the position within designated introductory period. Other related duties as assigned.
Monitors the department operating and capital budgets, supervises daily operations of assigned departments; assists in selection of personnel, takes appropriate actions regarding counseling, disciplinary actions; maintains accurate records of all procedures performed.
Qualifications:
Education
Required: Graduate of accredited school of nursing and/or accredited school of radiology and/or accredited school of cardiovascular technology.
Preferred: Bachelor's degree preferred
Experience
Required: 2 years in cardiac catheterization and special procedures
Preferred: 1 year management
Certifications
Required: RNs must be currently licensed, certified or registered to practice profession as required by law, regulation in state of practice or policy, ARRT, ACVT or RCIS; BLS; ACLS;
Preferred: LMRT
Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
**********
Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
First Aid Beauty Sales & Education Coordinator - Minnesota
Coordinator Job 31 miles from Worcester
Do you have a passion for selling skincare? Are you passionate about sharing your skincare expertise with clients and retailer sales teams?
The Sales & Education Coordinator reports to the Regional Sales Manager and is responsible for instore sales and training within designated territory and can effectively execute instore events. The Sales & Education Coordinator will lead cluster trainings, develop store management relationships, and motivate instore sales teams and effectively drive sales through side by side selling in stores within the territory. This role is located in Minnesota.
Important Responsibilities:
Work collaboratively with Regional Sales Managers to execute and exceed annual sales goals
Responsible for crafting quarterly call cycle calendar keeping in mind key selling days, liabilities, and retailer promotions
Host weekly store generated events according to corporate guidelines
Side-by-side selling with instore teams to achieve weekly store sales goals
Capable of training beauty advisors on First Aid Beauty products and selling techniques
Ensure instore visuals and merchandising standards are met and timely
Educate stores with consistent brand message
Manage allocated T&E budget
Work directly with stores and Regional Sales Manager to monitor stock levels
Submit weekly recap reports for assigned territory
Partner with Regional Sales Manager to build positive relationships instore with key stake holders
Must be willing to work Tuesday - Saturday with ½ office day weekly
Work alongside with Regional Sales Manager to meet in store visit cadence objectives for each retail partner. Scheduling travel as needed through corporate
Strict adherence to corporate administrative policies and procedures
Job Qualifications
A minimum of a high school diploma, GED or equivalent education
Previous experience working with skincare sales within the Sephora and ULTA stores
3-5 years of sales experience in the cosmetics industry
Experience educating beauty advisors in a busy and dynamic retail environment
Excellent verbal/non-verbal communication and organizational skills
Prior experience with event planning and execution within a retail environment
Knowledge of skincare ingredients and awareness of product positioning
Previous experience building relationships with store management
Willingness/flexibility to travel up to 20%
Skilled with the use of Microsoft Office Suite
Able to multi-task and be flexible to business need changes while maintaining a high level of organization
Must live within commuting distance as no relocation benefit is provided
Starting Pay / Salary Range: $60,000-$63,000.
In addition to base pay, this role is eligible for additional short term compensation/incentives.
Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.
We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ's, please click HERE.
Procter & Gamble participates in e-verify as required by law.
Qualified individuals will not be disadvantaged based on being unemployed.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Job Schedule
Full time
Job Number
R000108017
Job Segmentation
Experienced Professionals (Job Segmentation)
Starting Pay / Salary Range
$62,000.00 - $65,000.00 / year
Education coordinator
Coordinator Job 35 miles from Worcester
Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 57 schools in NYC a fair shot at reaching his or her potential. Job Description : Education Coordinators at Success Academy own advocacy for our students in need of Special Education services. This critical role is responsible for identifying scholars who require Special Education support and ensuring that these students obtain and receive a program of support that meets their needs. Education Coordinators must analyze a wide range of academic data, including class assessments, specialized evaluations, and teacher reports to build and present compelling cases for scholars to receive Special Education services. Education Coordinators must also build strong relationships with stakeholders in a child's academic journey, including families, teachers, service providers, and more, ensuring that all involved people are aligned and able to effectively advocate for their students. In this role you will: Analyze student data to identify students who need academic interventions and/or specialized services, use data to build compelling arguments that details the need for additional Special Education support, and present strong cases advocating for Special Education support to external stakeholders; Manage the Special Education referral process from start to finish while ensuring families and relevant stakeholders are kept informed of all evaluations; Maintain clean Special Education records for all scholars utilizing internal data management systems; Collect and edit reports that are part of a scholar's special education record; Ensure all students with Special Education services are in compliance with their mandated services and accommodations, collaborate with school leadership and teaching staff to create strong systems that track student progress, and move swiftly to update as necessary to support scholar growth; Develop meaningful relationships with students & families to drive students' success; Join a passionate, ambitious and highly-motivated team committed to education reform, parent choice, and the building of exemplary schools; Ideal candidates have: 0-3 years of experience; A bachelor's degree before your first day of work with Success Academy (a background in education is not required) An outstanding record of academic achievement and leadership; Skills to perform complex, action driven data analysis and fluency in MS Excel and Google Workspace (Google Sheets, Google Docs, etc.); A passion for processes, and the ability to maintain strong systems; Strong organizational skills and has a meticulous attention to detail; Ability to independently and successfully manage projects with minimal oversight; Excellent critical and creative thinking skills; Excellent communication skills, both written and verbal; A strong work ethic and ability to problem-solve independently; Open and able to implement feedback quickly; Ability to build and maintain close relationships with members of the school community (scholars, staff, leaders, parents, etc.); Eager to learn and grow in a fast-paced, mission-driven environment! Compensation : Annual Salary: $58,500.00 Current Success Academies Employees : Please apply through the Jobs Posting in your Success Academies Workday Account . You will be asked to log in through your Okta Profile. We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Learn more about our philosophy, benefits, and team at our Working Here page. Success Academy Charter Schools does not offer employment-based immigration sponsorship.
Service Coordinator
Coordinator Job 41 miles from Worcester
About the Company - Here at Sagamore, we provide career opportunities to master your craft, earn competitive wages and make a real difference in the lives of our customers and our community. We are looking for employees who take pride in their work and see it as both an art and trade. You will work in an environment where your hard work is rewarded, recognized and appreciated. Your daily contributions will have a direct effect on the success of the company and your future. If you want to be part of something bigger than just a job - make this career move and apply today!
About the Role - We are looking for an experienced HVAC/Plumbing Service Coordinator to deliver excellent customer service, evaluate customer calls, and select the right technician for the job. The Service Coordinator will maintain Service Tech's daily schedule, dispatch service calls, enter customer data into the system, and schedule work orders
Responsibilities
Evaluate, prioritize, and assign customer calls with the best technician for each service appointment.
Coordinate service technicians; communicate with all parties throughout the process until satisfactory results have been achieved in a cost-effective manner.
Coordinate quoted jobs/parts with service technicians, customers, subcontractors, and drivers to minimize downtime.
Maintain accurate customer information in our database (SAGE), record the results of each service call, and create report summaries for the Service Manager.
Ensure preventative maintenances for specific areas are completed.
Ensure all costs are in work orders and complete the billing process.
Forecast work and follow-up service in a timely manner.
Order materials for emergency services when needed.
Schedule return trips with parts ensuring the customer is available.
Establish and maintain relationships with customers and management companies.
Schedule service with subcontractors.
Keep customers updated on work order schedule, follow-up visits, and lead-time on parts and materials.
Other duties as assigned
Qualifications:
Prior experience in a construction service industry with dispatch/coordination skills.
Excellent customer service skills.
Strong written and verbal communication skills.
Strong communication with customers, management, technicians, and employees.
Ability to multi-task in a fast-paced and changing environment.
Self-motivation.
Excellent organizational skills and ability to coordinate multiple tasks
Plumbing or HVAC knowledge a plus.
Experience with Sage/SSO a plus
Benefits & Perks:
Medical, Dental, and Vision Insurance
401K Plan with Company Match
Quarterly Profit-Share
Holiday Pay
Long Term Disability
Company Paid Life Insurance
Flexible Spending Account
Great Company Culture
Continuous and extensive training and development
Claims Coordinator
Coordinator Job 28 miles from Worcester
Cumberland, RI
Pay Range $37.00-$40.00 hourly
This role will be hybrid in Cumberland, RI. Training will be in office 5 days a week prior to the hybrid schedule. There will be 10%-15% travel required as the contractor will occasionally go to a site to see property damage
Preferred Qualifications
1. Knowledge of the National Electric Safety Code, National Fire Protection Association code and Federal and State regulations, as they relate to electrical and natural gas incidents
2. Knowledge of claims databases and legal billing and research programs
3. Knowledge of the utility industry
Core Responsibilities
1. Works with in-house counsel, outside counsel, and independently using knowledge of Company's system, cause and origin, damage calculations and valuations, and legal processes to reach optimum outcome for Company.
2. Performs relatively complex risk and factual analysis of claims, considering strategic objectives, legal reporting obligations and compliance with the law.
3. Conducts factual and liability investigation to determine whether the claim has potential merit both with respect to legal liability and damages. These investigations may include scene investigations, reviewing documents, interviewing witnesses, and conducting research.
4. Negotiate appropriate resolution of claims with claimants, claimants' attorneys, or the insurers.
5. Responsible for managing each matter from date of loss through conclusion by formulating and executing, with in-house and outside counsel, a defense strategy for the claim, with assistance from more senior personnel as needed.
6. Responsible for pursuing recovery for damages caused by third parties to Company property, involving making decisions regarding the settlement value of the Company's claim, potentially testifying at trials, and determining which claims should be written off or cancelled.
7. Reports the status of claims to Company management.
8. May assist in representing the Company at trials, settlement conferences with judges and other related proceedings. Communicates with Company's insurance carriers as appropriate or required under applicable insurance policies.
9. Advises clients on appropriateness of Company operations and activities from a claims handling and collections perspective.
10. Proactively identifies deficiencies in Company operations, work procedures and claims handling and collection processes, and implements solutions to reduce exposure or increase recovery.
Required Qualifications
Education
1. Bachelor's Degree with two to four years or more of claims experience or a combination of claims and paralegal experience, with knowledge of the legal principles applicable to tort liability and damages OR six or more years of claims and paralegal experience, with knowledge of the legal principles applicable to tort liability and damages
Licensure / Other Qualifications
2. Demonstrated computer proficiency and knowledge of Microsoft Office applications
3. Experience in matter analysis and resolution
4. Effective written, verbal, and interpersonal communication skills
5. Critical analysis skills
6. Demonstrated ability to perform multiple assignments and activities concurrently
7. Knowledge of business operations
8. Effective interpersonal skills
9. Valid driver's license
10. Travel as required
.
Pay Range: $37.00 - $40.00 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
Treatment Coordinator
Coordinator Job 40 miles from Worcester
We are an elite periodontal practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their periodontal needs. Previous experience is a plus but not required.
The role of the Treatment Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients.
Role and Responsibilities
The Treatment Coordinator will greet patients, answer phones, schedule appointments, provide cost estimate, and collect patient financial responsibility. The Treatment Coordinator will also manage the doctors schedule and any communications with patient and referring offices.
Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
Updates and maintains patient insurance information.
Maintains doctor schedule to ensure efficient use of the doctor's time.
Partners with clinical team to ensure excellent patient experience.
Adheres to deadlines and prioritize work against the patient schedule.
Collects payments from patients in an effective and professional manner.
Understands doctor treatment recommendations and develops treatment plans from diagnosis.
Effectively communicates treatment options and associated costs to the patient.
Maintains confidentiality of all information in accordance with HIPAA.
Performs other related duties as assigned.
Education and Experience
Highschool diploma or equivalent required.
One year of customer service experience required.
Medical or dental experience preferred.
Skills and Abilities
Understanding of dental terminology.
Friendly, inviting, and professional personality and presence.
Basic office skills such as typing and filing.
Good organizational skills.
Attention to detail.
Leadership and problem-solving skills.
Effective communication skills.
Ability to work cross functionally with other team members.
CORE BENEFITS & WELLNESS
Medical (including Virtual Care), Dental, and Vision Coverage
Employee Assistance Program (EAP)
Uniforms/Scrubs provided
FINANCIAL WELL-BEING
Competitive pay, Bonus potential, and annual merit reviews
401(k) Plan w/Company Match
Health Savings Account (HSA) with HDHP health plans
LIFE INSURANCE
Basic and Supplemental Life Insurance
Spouse and Child Life Insurance
TIME OFF, DISABILITY AND LEAVE OF ABSENCE
Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
Employer Sponsored Short Term Disability
Long Term Disability Plan
PI51ee82fbe53b-26***********1
Workplace Service Coordinator
Coordinator Job 35 miles from Worcester
Our client is seeking a Workplace Service Coordinator to join their team! This position is located in Burlington, Massachusetts.
Welcome Desk and be the first face that employees, customers, vendors, and partners
Assist in all guest check ins, registrations, and badging issues
Conduct space walkthroughs to ensure our offices look and feel up to standards
Assist in our onsite meeting and events which can include space setup and breakdown, catering setup and breakdown, and assisting the meeting host with their requests
Responsible for ensuring any support tickets are logged and responded to, mail services, vendor site visits, and expected to join any team meetings
Desired Skills/Experience:
Ability to plan and organize work in the required areas
Proficient in Microsoft Office Suite and Google Docs as well as understanding various social media principles
Must have a great can do attitude and willingness to complete the job
Must be able to comfortable lift at least 50lbs
Benefits:
Medical, Dental, & Vision Insurance Plans
401K offered
Admissions Coordinator
Coordinator Job In Worcester, MA
Worcester - onsite
$60K
Admissions Assistant
Reception and Communication
Welcome and assist all visitors, including those with scheduled appointments for tours and meetings.
Manage incoming phone calls and email inquiries, providing information to prospective applicants, consultants, and representatives.
Coordinate visitor appointments and maintain the office's master calendar.
Prepare and distribute informational materials, including letters and packets for inquiries, accepted students, and financial aid processes.
Records and Data Management
Maintain office records and ensure the accuracy of data in the admissions database (e.g., Blackbaud or similar).
Process inquiries and assign them to appropriate team members.
Schedule interviews, events, and open house sessions in the database.
Import application data and assign fee waivers as needed.
Handle mail processing and route items to the appropriate recipients.
Assist families with login and navigation of online portals.
Generate reports reflecting office activities and fulfill district reporting requirements.
Manage and update student records, including international student documentation and transcripts.
Process withdrawal or status change forms for students.
Administrative and Event Support
Manage office supplies and process related purchase orders.
Supervise and assign tasks to student workers supporting the office.
Assist in planning and organizing events such as open houses and revisit days, including managing attendee lists, badges, refreshments, and facilities requests.
General Qualifications
A welcoming and professional demeanor with excellent interpersonal skills.
Strong organizational abilities and capacity to handle multiple tasks simultaneously.
High level of discretion and confidentiality.
Proven ability to deliver exceptional customer service and work independently within a collaborative environment.
Experience in office settings and familiarity with customer-focused roles preferred.
Program Operations Coordinator
Coordinator Job 40 miles from Worcester
The Program Operations Coordinator, reporting to the Director of Arts and Culture, will support the execution of an average of 80 events annually - primarily concerts, film screenings, culinary workshops, author talks, holiday celebrations, historic tours, and private event rentals. The ideal candidate is passionate about our mission and, by extension, arts and culture, historic preservation, and the Boston Jewish immigrant story.
This person is the first person people encounter when engaging with The Vilna. From welcoming guests and supporting volunteers to providing technical assistance during events and spearheading new engagement initiatives, the Coordinator is engaged in all facets of our programming. This person plays a key role in the administration and marketing for our public programs, historic tours, event rentals, and engagement strategy.
The ideal candidate is experienced in event production, relationship engagement, programs and partnerships, marketing, and recruitment. The successful candidate possesses strong attention to detail with a proven track record of self-direction and is excited to deliver strong customer service and manage behind-the-scenes processes. Advanced data entry and digital skills, along with demonstrated experience in project management and organizational systems are important.
Responsibilities
Program Administration (40%)
Support planning and execution of all programs.
Administer logistics for multiple events simultaneously and liaise with talent, security, marketing, facilities staff throughout the advance planning phase.
Compile information for program websites; create registration forms; monitor ticket sales.
Maintain database accuracy and manage participant information.
Attend the majority of Vilna events and ensure that their execution is smooth and organized.
Marketing, Communications and Engagement Strategy (40%)
Implement our marketing strategy for public programs, event rentals and small group tours.
Create and manage content for various platforms including website, social media, and mailers.
Implement engagement strategies across our target audiences.
Analyze marketing data and metrics to ensure campaigns are effective and adjust as needed.
Foster a welcoming environment at programs, tours and event rentals.
Recruit, engage and retain volunteers and docents for programs and tours.
Business Operations (20%)
Be the first voice and face of The Vilna (answer the phones, respond to inquiries, welcome visitors).
Reconcile monthly revenue and billing cycle with the bookkeeper.
Coordinate vendors for purchases and services and maintain inventories.
Manage internal organizational calendar for events, meetings, museum tours, etc.
Qualifications
Education and Experience
Bachelor's degree required or comparable experience
At least 2 years of professional experience in program administration or in a related field
Experience and skill in programming, engagement, database management, and operations
Proficiency with Google Workspace, web platforms, and CRM tools (Donor View, Constant Contact) preferred; ability to learn computer programs quickly required
Ideal Qualities
Aligned with The Vilna's mission and values
Highly organized and data-oriented: enjoys tracking to drive goal-oriented activities and success
People-oriented, comfortable and eager to engage with program participants
Takes initiative and can work independently, but likes to ask questions and collaborate
Capacity to juggle multiple priorities efficiently while balancing overarching goals
Superb interpersonal, verbal, written, and digital communication skills
Thoroughness and attention to detail
Curiosity and a willingness to learn
This position requires availability to work during some evenings, weekends, and Jewish holidays
Ability to lift up to 50 pounds
Salary & Benefits: $50,000 - $55,000, commensurate with experience. Competitive benefits.
Apply Now
Please send a cover letter and resume to ****************** with subject: Program Operations Coordinator / [Your Name]. No phone calls, please.
Applications will close on Friday, January 3, 2025. Applicants will be interviewed on a rolling basis. We thank you for your interest in career opportunities at The Vilna.
About The Vilna Shul: Boston's Center for Jewish Culture
The Vilna Shul is a cultural center in a historic synagogue building in downtown Boston. Our mission is to spark excitement and curiosity about Jewish culture and our American immigrant story through vibrant and meaningful experiences. Our vision is to be a place where arts, culture, tradition and ideas power personal connections, community and the pursuit of a more inclusive society.
The Vilna Shul provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Vilna Shul complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Medical Claims Coordinator
Coordinator Job 30 miles from Worcester
Boston IVF is a leader in reproductive health, dedicated to helping individuals and couples grow their families through compassionate, personalized care. With decades of experience, advanced research, and a commitment to excellence, we have been at the forefront of fertility treatment, supporting our patients' dreams of parenthood. Our team is composed of skilled professionals who work collaboratively to deliver the highest standards in patient care, innovation, and results.
Position Overview:
We are seeking a dedicated and detail-oriented Billing Specialist to join our team. This role is vital to ensuring accurate and timely reimbursement for our infertility services and requires a blend of technical billing expertise and exceptional customer service skills.
Key Responsibilities:
Review payer remittances for rejections or incorrect payments, and follow up promptly on unpaid claims.
Communicate with payers to address issues, resubmit, and/or appeal claims within required timelines.
Audit and review charges, fostering positive relationships with both payers and internal staff.
Handle accounts receivable efficiently to maintain an acceptable balance.
Conduct monthly reviews of insurance follow-up reports.
Respond to phone inquiries from patients and others, resolving billing issues with professionalism and care.
Perform additional duties as assigned.
Authority & Reporting:
This role operates under the direct supervision of the Billing/Operations Manager, with all questions and escalations directed to the manager.
Qualifications:
Minimum of 1 year of billing experience, ideally with a background in infertility services, claims processing, coding, and payer contracts. - preferred
Strong attention to detail, organizational skills, and the ability to multitask effectively.
Problem-solving abilities, excellent customer service skills, and the ability to work collaboratively within a team.
Proficiency with computer systems and software.
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
Training Coordinator
Coordinator Job In Worcester, MA
Tenure - Full time, Temp to Perm
Title - Training Coordinator/ Process Support Specialist
Workplace Type - Onsite
Hours - Mon- Fri | 2pm-10:30pm
Pay Rate - $23.90 per hour
Requirements:
Track training for EHS, Quality, Operations, and HR to ensure compliance with internal procedures, OPA, ISO requirements (14001 & 9001), and Eaton Values.
Develop digital/online tracking of training requirements (LMS & Eaton University).
Support the development of training materials (books, videos, etc.).
Support new hire training, maintaining documents, conducting training, and re-training as needed. Ensure adherence to Eaton's MESH program.
Conduct regular audits to ensure the effectiveness and relevance of training materials.
Maintain cross-training matrices for the group.
Provide training to individuals and groups as needed.
Complete special projects as assigned.
Be flexible to work shifts and overtime to provide training support across all shifts.
Qualifications:
Associate's degree from an accredited institution.
Minimum of 1 year of experience in manufacturing.
Proficiency with Microsoft Applications (Word, Excel, PowerPoint, Outlook, Teams).
Preferred Qualifications:
Some college-level courses.
Knowledge of Power Automate, PowerBI, or related systems.
Previous training experience.
Experience with augmented reality or other software programs.
Strong communication and interpersonal skills.
Strong presentation skills.
Strong organizational and problem-solving skills.
Recruitment Coordinator
Coordinator Job 40 miles from Worcester
Recruiting Coordinator
Contract, 3 months (chance to extend)
Start in early December
Process- 2 video interviews
Industry- Growing start-up, software for insurance companies, 95 employees
Hours- full time, 40 hours/week
Location- Boston (Post Office Square - close to South Station)
Schedule- Hybrid (Monday & Tuesday in the office)
Background Check Required?: Yes
Why Open- Volume of work has increased
Must haves:
-1+ years of talent acquisition experience
-ATS experience
-MS Office
Preferred:
-Greenhouse ATS
-Bachelor degree
-Has worked at a start-up
:
We're seeking a contract Recruiting Coordinator to join our People Team and provide essential support to our recruiting efforts. You'll work closely with our Principal Recruiter to ensure a smooth, efficient, and enjoyable experience for candidates and hiring managers throughout the recruitment process. Additionally, this role may involve various administrative duties to support the broader team as needed.
Responsibilities:
Coordinate all aspects of the recruiting process, including scheduling interviews (virtual and in-person), managing candidate communications, and preparing interview guides.
Serve as a contact for candidates, providing timely updates and addressing questions to ensure a positive candidate experience.
Collaborate with hiring managers and interviewers to confirm schedules and ensure readiness for interviews.
Post job descriptions on internal and external job boards and monitor progress.
Update weekly metrics reports for Senior Leadership review.
Maintain and update our Applicant Tracking System (ATS) with accurate candidate and process information.
Assist with various recruiting or administrative tasks as needed to support the People Team's goals and objectives.
Qualifications:
Experience in a recruiting or human resources role.
Proficiency with Applicant Tracking Systems (ATS) and scheduling tools; experience with Greenhouse is strongly preferred.
Exceptional organizational and time-management skills, with the ability to manage multiple priorities in a fast-paced environment.
Strong written and verbal communication skills, with a customer-centric approach.
High attention to detail and accuracy.
Comfortable using Microsoft Office and Zoom.
A collaborative mindset and a willingness to learn and adapt.
Why Join Us?
Opportunity to contribute to a growing, purpose-driven organization.
A supportive team environment where your efforts will make an impact.
Exposure to full-cycle recruiting and insights into the People Team's broader initiatives.
Program Coordinator
Coordinator Job 36 miles from Worcester
PROGRAM MANAGER / GRANTS SPECIALIST
12+ Month Contract - Hybrid - Providence RI
1) Responsible for oversight and contract compliance to state and federal regulations and standards associated with various grant funded initiatives
2) Coordinate processes and internal resources across multiple departments to ensure that requirements are implemented, and outcomes met.
3) Participates in providing collaboration and attending meetings with all those associated with implementation and on-going monitoring specific projects
4) Ensure that leadership obtains the information necessary to support the organization's goals throughout implementation and monitoring of grants.
5.) Evaluate contract effectiveness; identify successful and unsuccessful relationships and engage in proactive problem-solving to reduce barriers impacting the successful outcomes in coordination with organizational leaders.
SPECIFIC EXPERTISE:
BS in behavioral or public health
3-5+ years of related experience supporting social services programs
Knowledge of behavioral health services and resources on a local, state and national level
Project Coordinator
Coordinator Job 40 miles from Worcester
Project Coordinator to 85K and Generous Bonus!!
A leading advisory firm is seeking a Project Coordinator to support an executive on their team! Responsibilities for this role include calendar management, travel arrangements and scheduling, as well as being involved with and providing support to many projects. The ideal candidate has five or more years of experience, is detail oriented, has strong communication skills, and a warm and enthusiastic personality. This is a professional and fast-paced environment that someone who is confident, mature and can pick things up quickly will thrive in! Strong Microsoft Word and PowerPoint skills are required. This is an excellent role for someone with an administrative background who wants lots of events and business development involvement! Amazing benefits package with this position!
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
Claims Coordinator
Coordinator Job 28 miles from Worcester
Are you an experienced Claims Coordinator with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Claims Coordinator to work at their company in Cumberland, RI.
Primary Responsibilities/Accountabilities:
Works with in-house counsel, and outside counsel, and independently using knowledge of the Company's system, cause and origin, damage calculations and valuations, and legal processes to reach optimum outcome for Company.
Performs relatively complex risk and factual analysis of claims, considering strategic objectives, legal reporting obligations and compliance with the law.
Conducts factual and liability investigation to determine whether the claim has potential merit both with respect to legal liability and damages. These investigations may include scene investigations, reviewing documents, interviewing witnesses, and conducting research.
Negotiate appropriate resolution of claims with claimants, claimants' attorneys, or the insurers.
Responsible for managing each matter from date of loss through conclusion by formulating and executing, with in-house and outside counsel, a defense strategy for the claim, with assistance from more senior personnel as needed.
Responsible for pursuing recovery for damages caused by third parties to Company property, involving making decisions regarding the settlement value of the Company's claim, potentially testifying at trials, and determining which claims should be written off or cancelled.
Reports the status of claims to Company management.
May assist in representing the Company at trials, settlement conferences with judges and other related proceedings. Communicates with Company's insurance carriers as appropriate or required under applicable insurance policies.
Advises clients on appropriateness of Company operations and activities from a claims handling and collections perspective.
Proactively identifies deficiencies in Company operations, work procedures and claims handling and collection processes, and implements solutions to reduce exposure or increase recovery.
Qualifications:
Bachelor's Degree with two to four years or more of claims experience or a combination of claims and paralegal experience, with knowledge of the legal principles applicable to tort liability and damages OR six or more years of claims and paralegal experience, with knowledge of the legal principles applicable to tort liability and damages
Demonstrated computer proficiency and knowledge of Microsoft Office applications
Experience in matter analysis and resolution
Effective written, verbal, and interpersonal communication skills
Critical analysis skills
Demonstrated ability to perform multiple assignments and activities concurrently
Knowledge of business operations
Effective interpersonal skills
Valid driver's license
Travel as required
Preferred:
Knowledge of the National Electric Safety Code, National Fire Protection Association code, and Federal and State regulations, as they relate to electrical and natural gas incidents
Knowledge of claims databases and legal billing and research programs
Knowledge of the utility industry
Clinical Admissions and Outreach Coordinator
Coordinator Job 35 miles from Worcester
Purpose
Step by Step Supportive Services empowers adults who deal with challenging mental health experiences to lead enriching, independent lives through a supportive environment and community connection. In our holistic approach to care, we respect individual needs and differences and encourage the collaborative support of family and loved ones. We strive to empower each person to tap into their unique strengths as they work towards creating fulfilling, independent lives.
Responsibilities
Ensure admissions process, referrals and referral pipeline are managed in an effective, efficient, and consistent way so that all 16 residential units are filled throughout the year with minimal vacancy.
Leading and collaborating with the clinical team to manage all referrals and admissions for the program, including facilitation of site visits, review of admissions materials, conducting clinical interview assessments, and coordinating participation in MEALS programming and/or therapeutic groups.
Develop SxS annual marketing plan and budget for review with senior leadership team, and approval by Executive Director. Implement plan with staff designated to marketing support.
Collaborate with and provide weekly referral updates to senior leadership team.
Produce quarterly admissions/referrals report for submission to the Board of Directors gathering applicable data from the EMR system.
Maintain and expand marketing database.
Develop, manage and expand relationships with outside agencies, referral source and community stakeholders.
Represent SxS at local and national conferences.
Manage and create marketing materials. Ensure all marketing materials are kept up to date.
Develop and publish the quarterly marketing newsletter. Implement plan with staff designated to marketing support.
Implement and support open houses and other SxS marketing initiatives. Implement plan with staff designated to marketing support.
Coordinate, manage, and oversee quality improvement practices as they relate to service execution of new admits and referrals.
Ensure documentation for direct reports is up to date and in compliance with agency and state regulations.
Ensure all documentation is kept up to date for inquiries, referrals, and referral sources in EMR system.
Remain available and accessible during designated on-call rotation weeks.
Provide clinical and administrative supervision to direct report and provide coverage for Clinical Leadership Team supervises as requested.
Serve as a liaison to clients, internal and external stakeholders.
Serve as a liaison to property management company at Residential building to ensure effective service execution for referrals and new client onboarding.
Effective communication and coordination with SXS finance department around service contracts and administrative documents needed for move-in.
Coordinate and attend discharge, new client handoff & pre-admit meetings as scheduled.
Update staff with monthly client/staff directories.
Provide direct support to clients as needed and maintain a small caseload.
Return all emails and phone calls within 1 business day.
Other duties as assigned.
Qualifications
Bachelor's Degree in relevant human services field.
Licensed as an Independent Clinical Social Worker or Mental Health Counselor preferred (LICSW or LMHC).
At least one year of marketing and clinical admissions experience.
Computer literate and well versed in MS Suite and familiarity with EMR systems.
Ability to consistently meet all necessary background and credentialing requirements.
Valid driver's license. Must have reliable transportation to and from work.
Surgical Coordinator
Coordinator Job 32 miles from Worcester
Company: Orthopedic Group Job title: Surgical Coordinator Pay rate: $25hr Schedule: 5x/week onsite (8:30am-5pm) Responsibilities/Duties: * Coordinate physician requested surgeries for patient with hospital and/or surgical center.
o Verify patient insurance and referrals are on file and valid
o Verify patient's health status to ensure all clearances are obtained
o Discuss scheduling process with patient and confirm booking date with patient and facility
o Order necessary equipment for procedure
o Schedule pre-op testing for patient if necessary
o Informational packet is sent to patient prior to surgery
o If workers compensation; patient verifies with adjustor, complete U/R request and await approval and or comp department negotiation prior to scheduling surgery
* Once surgery date is scheduled and confirmed, patient post-op visits are scheduled and H&P if necessary, according to established protocols.
* Contacting / interacting with appropriate facilities, such as hospitals, rehabilitation centers, assisted living facilities, etc. in regards to patient care
* Maintain appointment computer scheduling in accordance with office scheduling policies.
* Enter detailed messages from patients, hospitals, pharmacies, etc. in to the EMR system.
* Communicate with patients to assist with questions in accordance with established protocol, ensuring patients understand the surgical process and their responsibilities as the patient.
* Follow up on surgical cancellations, insurance changes, reschedules etc.
* Knowledge of insurance policies and procedures for prior authorizations, staying up to date with insurances regarding any updates and changes.
* Provide additional support for other schedulers as assigned, when needed.
* Perform a variety of computer functions in support of specific responsibilities.
* Attend required meetings/in-services and participate in committees as requested.
* Participate in educational and professional development activities consistent with business needs.
* Maintain strictest confidentiality of medical/company information.
* Be knowledgeable and follow all HIPAA Regulations.
* Perform related work as required.
Resident Services Coordinator
Coordinator Job 21 miles from Worcester
Resident Service Coordinator - Multi-Family Community
Are you passionate about empowering individuals and fostering a sense of community? We are seeking an experienced and motivated Resident Service Coordinator (RSC) to join a dynamic multi-family housing community in Sudbury, MA. This is a full-time, Monday through Friday role that plays a critical part in enhancing residents' quality of life and ensuring their independence.
About the Role
As the Resident Service Coordinator, you will serve as an educator, advocate, community builder, and service facilitator, providing essential resources and support to residents. Your efforts will directly impact the well-being of individuals and the overall sense of community within the property.
Key Responsibilities
Educator:
Inform residents about service availability, benefits, consumer rights, and more.
Develop engaging programming focused on self-sufficiency, health, and enrichment.
Community Builder:
Foster a positive, inclusive environment that encourages social interaction and collaboration.
Organize community activities and events that build connections among residents.
Liaison:
Serve as a bridge between residents, property management, and external service providers.
Establish strong relationships with local organizations, government agencies, and healthcare professionals.
Service Facilitator:
Coordinate referrals to community services and monitor their effectiveness.
Assist residents with accessing benefits, resolving personal challenges, and maintaining housing stability.
Essential Functions
Develop and track resident programming and outcomes using specialized software.
Provide crisis intervention and mediation as needed.
Address lease compliance issues in partnership with property management.
Conduct joint inspections to identify and resolve resident challenges.
Prepare regular reports documenting services, participation, and program impact.
Maintain a current directory of resources and ensure ongoing resident support.
Qualifications and Skills
Required: MARSCH certification is required for this position. or the ability to obtain this certification before the start date. Employer will cover annual maintenance costs for the certification once obtained.
Bachelor's degree in Social Work, Psychology, Counseling, or related field preferred.
2+ years of experience in social services, ideally with elderly and/or disabled populations.
Strong knowledge of community resources, entitlement programs, and supportive services.
Exceptional communication, organization, and crisis resolution skills.
Ability to work independently while collaborating effectively with residents, staff, and external partners.
What's in it for You?
Competitive salary.
Employer-paid maintenance of RSC certification after completion.
Comprehensive benefits package, including medical, dental, vision, paid time off, and 401(k) match.
Opportunity to make a tangible difference in residents' lives and build a vibrant community.
How to Apply
If you are a compassionate, resourceful professional eager to support individuals and families in maintaining independence and building connections, we want to hear from you. Apply today to join this meaningful opportunity in Sudbury, MA!
This position is open to all qualified applicants. We celebrate diversity and are committed to fostering an inclusive environment for all employees and residents.
Project Coordinator
Coordinator Job 40 miles from Worcester
The Esplanade Association (EA) is seeking a Project Coordinator to support planning, permitting, and execution of the organization's mission-focused park improvement projects. The position would support the completion of projects through research, vendor, partner, and agency coordination, permit applications and tracking, and community and partner engagement. The position would also work closely with EA's Park Operations & Horticulture, Development & External Relations, Programs, and Finance teams to ensure improvements are well produced, announced, funded and activated. This role is a great opportunity for those interested in pursuing a career in project management or planning.
About the Esplanade Association (*******************
Founded in 2001, the Esplanade Association (EA) is the community-supported non-profit dedicated to expanding the care of
and
for the historic Charles River Esplanade through projects, programs and plantings that amplify the park experience for over 4 million visitors annually. The Esplanade is downtown Boston's 64-acre state park maintained by the Massachusetts Department of Conservation and Recreation (DCR). This cultural landmark is revered for its natural and cultivated beauty, history, riverfront access, miles of popular running and biking trails, and dynamic programs with numerous organizations. EA's contributions include funding and implementing enhancements, revitalizations and activations, from free educational, recreational and cultural programs to tree plantings, repair or reconstruction of beloved park amenities as recorded on esplanade.org/projects-programs/accomplishments. Plans are currently underway to introduce a new building and two-acre landscape improvement [Esplanade.org/Charlesbank] that will equitably welcome many neighborhoods to a year-round destination in the park. It's an exciting time to join a growing and impactful non-profit.
Responsibilities:
Projects & Planning Coordination:
In-Park Project Support - 50%
Coordinate vendor & contractor research, selection, contracting, scheduling, park access, billing, and on-the-ground supervision for park-focused maintenance and enhancement projects, including playground repairs, art installations, pathway/wayfinding improvements, landscape enhancements, and more, in collaboration with colleagues within the EA team and at the Department of Conservation & Recreation.
Provide administrative support to obtain permits for park improvement projects, including form input entry, collecting measurements and photographs, and drafting simple site layout plans.
Support planning and execution of community engagement sessions to solicit project feedback and provide key project information in a clear and timely manner.
Prepare and manage templates and files to aid in project planning such as memos, slide decks, budget spreadsheets, and project timelines.
Oversee needed project signage efforts including content generation, design collaboration, internal/external approvals, printing, and installation to ensure that in-park visitor communications are informative, effective, and have a friendly tone and professional appearance.
Any other tasks and responsibilities as assigned, as related to park projects.
Research and Insights - 15%
Collect, organize, and visualize park & visitor data to communicate the impact of EA project initiatives year-over-year, such as park entry/exit data and water quality data.
Help support the Development & External Relations team with compelling content to drive support and appreciation of EA's Projects & Planning initiatives.
Research, review, and share with staff the latest park project and stewardship trends, best practices, and ideas from leading parks & recreation industry groups and publications.
External Projects Liaison - 15%
Coordinate input on EA's advocacy positions, draft memos and comment letters, and prepare briefings, as needed, for projects or policies not managed by EA which may impact the Esplanade, such as third-party capital developments, maintenance, planning, research, advocacy or laws.
Attend public hearings/meetings, track updates and project milestones/deadlines, and conduct research to support EA's consideration of potential impacts on the Esplanade or other local park partners.
Internal Team Coordination:
Administrative Support - 20%
For two-person Projects & Planning team, provide day-to-day support including but not limited to: scheduling, administrative support & task management, content drafting, stakeholder engagement, ensuring compliance with external deadlines, taking meeting minutes, etc.
Review in-bound inquiries from EA Board, park visitors, and other stakeholders; field and resolve inquiries in consultation with Director of Projects & Planning and/or relevant departments.
For Board of Directors' Projects & Planning Committee, prepare meeting materials, take meeting minutes, and research potential projects for inclusion in annual and long-term capital plans, and other tasks as assigned.
For EA Staff, track capital project alignment with EA's org-wide Diversity, Equity, Inclusion & Accessibility Commitments [Esplanade.org/DEIA] and Climate Action Plan [Esplanade.org/Climate-Action] and collate regular progress and impact reports for annual reporting and partner updates.
Support the successful completion of cross-departmental events by collaborating on run-of-show documents, simple site layout maps, and day-of site preparation and event staffing.
Qualifications:
At least 2-3 years of experience in coordination of projects with budgets of at least $10,000.
Exceptional organizational skills, with strong attention-to-detail and follow-through.
Ability to prioritize and handle a variety of responsibilities simultaneously, with a proactive and adaptive approach to problem solving, and a team-oriented and positive attitude.
Comfort with public-facing representation of the organization and its projects, from formal settings such as civic hearings and engagement with elected and agency officials, to leading and attending community meetings, to friendly customer service-oriented conversations with visitors in the park.
Fluency with Microsoft Office suite (PowerPoint, Word, and Excel) and related programs.
Clear and polished writing, editing, and internet research skills.
Environmentally conscious, with a passion for parks, recreation, open space and climate resilience.
Certified Associate in Project Management (CAPM), Project Management Professional (PMP), or Agile certification, and/or relevant associate or bachelor's degree in project management, landscape architecture, public policy or planning preferred.
Familiarity with Adobe Creative Suites and/or with map creation tools a strong plus.
Logistics:
Work hours are on average 40 hours per week (currently
Monday through Friday, 9a-5p
) with up to two days/week remote work with manager approval. Work will also require flexibility/availability on mornings, evenings, and weekends for deadlines, meetings, and tasks as assigned.
Work will require being in both indoor and outdoor settings across seasons.
Work will require applicant to bend, reach, carry, climb, and lift 40 lbs. as necessary to perform assigned duties.
Work will require a valid U.S. driver's license.
Applicants are subject to Criminal Offender Record Information (C.O.R.I) check
,
however, we believe in rehabilitation and will provide any applicant the opportunity to address past work and life experiences.
Compensation:
EA offers a competitive salary for the Boston non-profit and parks sector. Performance and compensation are reviewed regularly, and management provides all employees with transparent benchmarks and paths for professional development and promotion within the organization. Per recent market research, the annual salary range for this position will be $50,000-60,000, commensurate with prior experience and demonstrated skills.
Benefits:
15 vacation, 12 sick & 2 personal days per year (after 2 years of service, vacation days increase to 17)
7 holidays & 4 floating holidays to use as employee chooses
Health and dental insurance, 80% of monthly premium paid by EA
Health savings account with $2,000 EA contribution for those enrolled in EA health plan
403(b) retirement plan
Commuter benefits, pre-tax deduction up to $300/month
Paid professional development opportunities
Application Process:
Email cover letter and resume to ****************** with job title in the subject line. No phone calls, please.
Include 1-page cover letter that answers this question: “In your view, what makes a public project successful?”
Resume should include at least 2 references for roles within the past 3 years.
Each file name should include the applicant's last name.
The Esplanade Association is an Equal Opportunity Employer and greatly encourages candidates of all backgrounds to apply. Diversity of opinions, experiences, and backgrounds is a key and valued component of our work to promote a welcoming, accessible, and inclusive experience on the Esplanade through an organization that is itself diverse and inclusive.
Not sure you meet 100% of our qualifications? Research shows that men apply for jobs when they meet an average of 60% of the criteria. Yet, women and other people who are systematically marginalized tend to only apply if they meet every requirement. If you believe that you could excel in this role, we encourage you to apply. We are dedicated to considering a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to non-profit administration, returning to work after a gap in employment, simply looking to transition, or take the next step in your career path, we will be glad to have you on our radar. Please use your cover letter to tell us about your interest and what you hope to bring to this role.
Clinic Coordinator
Coordinator Job 40 miles from Worcester
This position is 100% on-site Monday through Friday 8:30am-5pm and is eligible for a $500 sign-on bonus!
Reporting to the Practice Manager, this mission critical position is responsible for administrative tasks that occur on a clinic floor including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests. Enjoys working in a busy clinic setting, offering exemplary customer service, and managing complex high-volume scheduling tasks while balancing multiple real- time priorities.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Clinic Coordinator I:
Reporting to the Practice Manager and working under the guidance of the Lead Clinic Coordinator, this mission critical position is responsible for the following:
Appointment Scheduling:
Accurately schedules complex appointment sets across disciplines for oncology patients in accordance with scheduling guidelines
Monitors scheduling reports to ensure accuracy in patient scheduling and to ensure optimization of resource utilization
Maintains confidentiality of Protected Health Information (PHI)
Possesses strategic thinking skills, the ability to learn rapidly, multi-task, and adapt quickly to an ever-changing environment.
Participates in training new team members as requested
Patient Experience:
Delivers outstanding customer service to internal and external customers
Timely, accurately and curiously? responds to the needs of internal and external customers
Ability to deescalate patient grievances, maintain customer service standards, and involve floor leadership as necessary
Communication and Collaboration:
Demonstrates ability to effectively communicate across leadership levels and with varying audiences
Synthesizes and communicates complex information in patient friendly terms
Obtains detailed scheduling information face-to-face, by telephone, or electronically while performing check-in and check-out functions - i.e. triaging phone calls, double identifying patients, printing appropriate paperwork, coordinating complex schedules; acquiring and entering verbal orders
Works effectively as a member of the team and across functional teams
Fosters a sense of shared responsibility among the team
Emergency Response:
Recognizes emergencies and appropriately responds using standard operating procedures
Regulatory Compliance and Quality Improvement:
Compliance with DFCI policies and procedures
Understanding their role and responsibility in obtaining successful Joint Commission accreditation
HIPPA regulation compliance
Completion of assigned AEU and Health Stream competencies
Executes registration related processes including: Partners Patient Gateway Enrollment, MASS HiWay, Medicare Secondary Patient Questionnaire (MSPQ), Massachusetts Medical Orders for Life-Sustaining Treatment (MOLST), and Release of Patient Information.
Actively participates and provides constructive feedback on quality improvement projects
Information Technology:
Maintains a level of competency in all systems including: Epic, Real Time Locating System (RTLS), Outlook
Actively engaged in system upgrades and effected operational changes
Distribution, maintenance, after-use cleaning, and technical troubleshooting issues of patient-use iPads
Clinic Coordinator I and II:
Bachelor's degree preferred. Experience working in a customer service setting preferred. Proficiency in technology and complex computer systems required.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Excellent verbal and written communication skills
Working knowledge of computers and technology
Excellent customer service
Ability to function as an integral member of the team
Strong organizational skills with the ability to multi-task
Strong problem solving and critical thinking skills
Demonstrated flexibility and ability to take on additional responsibilities as situations require
Ability to adapt to ever-changing environment
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
EEOC Poster