Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
One year of office support experience in a customer service role preferred
High School diploma
Excellent customer service skills and attitude
Excellent written and verbal skills
Proficient with office equipment
Attention to detail
Problem-solving
Computer proficiency - MS Suite
Typing speed 45WPM
Professional appearance
Ability to multi-task in a fast-paced environment
Bilingual skills a plus
Occasional overtime as needed
Pay: $20.03 - $22.58/ Hour.
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP - Employee Stock Purchase Plan
· EAP - Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
$20-22.6 hourly Auto-Apply 21d ago
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BluCar Facility Manager - 156
Copart 4.8
Copart job in Wheeling, IL
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
Under the direction of the BluCar Operations Manager, the BluCar Facility Manager is responsible for leading the BluCar yard staff to achieve customer service goals and ensure BluCar processes are implemented and followed for all yard functions. Under the direction of the GM and/or AGM and through a thorough understanding of BluCar practices, the Facility Manager will lead their team to facilitate a unique experience for customers by implementing and maintaining best practices that meet company policy, quality and service expectations.*Position will work in a variety of climates such as possible extreme heat or cold, along with indoor and outdoor environments.*
Travel required to DFW for training
Job Duties:
Hire, train, develop and motivate staff members
Ensure performance is within company standards
Employee scheduling, time and attendance management
Cash handling to include daily bank deposits
Monitor yard inventory and purchase as needed
Conduct performance reviews according to company schedules
Plan and lead meetings per company standards
Contract maintenance (certificates of insurance for vendors)
Monitor and maintain yard fence Facility and equipment maintenance
Ability to complete all job tasks for positions supervised
Compliance to company Equipment and Safety requirements
Ability to work on mechanical problems present on vehicles
Handle employee/customer service issues
Travel as needed
Required Skills and Experience:
Three (3) years general outside operation management or equivalent experience
High School Degree (GED), some college preferred
Computer Proficiency (MS Office Suite)
Excellent communication skills - verbal and written
Ability to hire, train, develop and motivate employees
Excellent customer service skills
Typing at least 45 Words Per Minute
Ability to read/write English fluently
Ability to manage expenses with basic accounting and inventory management skills
Ability to work in a fast-paced environment
Managing multiple processes for employees
Conflict management skills
Ability to differentiate color
Have a valid driver's license
Bilingual a plus
Medical/Dental/Vision
· 401k plus a company match
· ESPP - Employee Stock Purchase Plan
· EAP - Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· DiscountsAlong with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
$48k-62k yearly est. Auto-Apply 46d ago
Retail Parts Pro
Advance Auto Parts, Inc. 4.2
Mount Prospect, IL job
Provide GAS 2 selling experience for DIY customer visits and phone calls - Achieve personal / store sales goals and service objectives - Manage DIY services including battery installation, testing, wiper installs, etc. - Ensure high standards of cust Parts, Retail, Skills, Manufacturing, Automotive
$30k-36k yearly est. 7d ago
Store Driver Store 3715
Advance Auto Parts 4.2
Midlothian, IL job
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
What is a Store Driver?
Entry level store position capable of supporting delivery of parts to commercial customers. The role has the responsibility to deliver parts to our commercial customers and assist with task and inventory processes in the store. This position can be part time or full time and must be fleet safety certified.
Primary Responsibilities
Safely deliver parts to customers as needed
Pick and stage parts for customer orders
Pick up returns and cores
Drop off weekly / monthly sales flyer
Daily collection of credit accounts
Secondary Responsibilities
* Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
* General stocking including truck stocking and back stock
Success Factors
Basic driving and navigation ability
Ability to use delivery board system
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems (Back stock) and store equipment
Essential Job Skills Necessary for Success as a Driver
Communicate effectively and build strong relationships with customers, peers and management
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Driver up for Success
Automotive parts experience is preferred
Certificates, Licenses, Registrations
Must have a valid driver's license and be fleet safety certified
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
Compensation Range
The good faith estimate for this role is between 15.00 USD and 15.41 USD per hour for a new team member.
The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable).
Benefits: Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Find out more by visiting:
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$25k-31k yearly est. 9d ago
Retail Print Sales Supervisor
Staples, Inc. 4.4
Rolling Meadows, IL job
Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.
After applying, you may have the opportunity to schedule an in-person interview within minutes.
Get great perks.
Full-time hours, generous paid time off, career development program and weekly pay
Bonus plan eligible
Compensation is based on qualifications and experience
401(k) with company match
Full medical, dental and vision insurance
Associate discounts on in-store and online merchandise, services and warranty plans
Discounts at hundreds of retailers, restaurants and more
And many more benefits
Play a key role in helping your store, your people and your customers win.
Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
Drive customer satisfaction by focusing on customer engagement, quality, and the community
Coach associates in exceptional service, consultative selling, and total solutions
Be flexible to perform other duties as assigned
Lead and develop a team committed to operational excellence in driving profitable sales & margin
Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
Essential skills and experience:
Able to work a flexible schedule based on the store's needs
Experience directing a team and/or supervising others while managing many priorities
Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
Attention to detail and keen eye for noticing quality issues
Manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Experience overcoming objection and engaging with customers to understand their needs
Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Staples does not sponsor applicants for work visas for this position.
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
$33k-38k yearly est. Auto-Apply 3d ago
Store Manager
Staples, Inc. 4.4
Glen Ellyn, IL job
As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network.
Get great perks.
Bonus plans, generous paid time off, career development program, and weekly pay
Compensation based on qualifications and experience. Hiring immediately
Full medical benefits package, 401(k) with company match, and many more benefits
Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a consultative and customer centric environment for the small business customer
Empower your team to learn, grow and deliver through teaching, coaching and inspiring
Lead merchandise sales, print & marketing services and retail operations
Drive profitable sales and margin while reducing variability and improving performance YoY
Hold yourself and your team accountable for flawless execution of operational excellence
Coach every manager and supervisor to create a culture of consultative selling and total solutions
Overall leadership of running a store; additional responsibilities as needed or assigned
Essential skills and experience:
1+ year progressively responsible store management experience in a retail environment as a General/Store Manager
Store Operations experience with analysis, planning, financial acumen and driving results
Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution
Experience developing a team in operational excellence to drive profitable YOY sales and margins
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Staples does not sponsor applicants for work visas for this position
Preferred skills and experience:
Bachelor's Degree in Business or related field
Ability to engage with the community and network & support small business customers
#LI-ST1
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
$32k-44k yearly est. Auto-Apply 3d ago
Commercial Specialist
Autozone, Inc. 4.4
Bolingbrook, IL job
**Responsibilities** + Assistcommercial customerswith product selection and order management. + Maintain accuratebilling recordsand ensureon-time deliveries. + Conductaccount visitsto build relationships and ensure service quality. + Generate new business throughoutbound callsandin-person outreach.
+ Followcash handling procedures, including deposits and collections.
+ Document and inspect all deliveries for accuracy and condition.
+ Monitor and report onvehicle maintenance and safety.
+ Managebattery consignment inventoryand perform weekly stock checks.
+ Handlereturns and accident proceduresaccording to company policy.
+ Lead the commercial department in the absence of the Commercial Sales Manager.
+ Promote asafe and compliant work environmentfor all team members.
**Qualifications**
**What We Are Looking For**
+ Strong customer service and communication skills.
+ Ability to manage multiple tasks in a fast-paced environment.
+ Familiarity with billing, inventory, and delivery processes.
+ Commitment to safety and compliance with company procedures.
+ Valid driver's license and a clean driving record.
**You'll Go the Extra Mile If You Have**
+ Previous experience in commercial sales or automotive retail.
+ Knowledge of AutoZone systems and procedures.
+ Experience managing or supporting a team.
+ Strong organizational and problem-solving skills.
+ Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
**About Autozone**
Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.
**Benefits at AutoZone**
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being.
**All AutoZoners (Full-Time and Part-Time):**
+ Competitive pay
+ Unrivaled company culture
+ Medical, dental and vision plans
+ Exclusive discounts and perks, including an AutoZone in-store discount
+ 401(k) with company match and Stock Purchase Plan
+ AutoZoners Living Well Program for free mental health support
+ Opportunities for career growth
**Additional Benefits for Full-Time AutoZoners:**
+ Paid time off
+ Life, and short- and long-term disability insurance options
+ Health Savings and Flexible Spending Accounts with wellness rewards
+ Tuition reimbursement
Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.
We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.
**Fair Chance:**
An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act.
As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.
Philadelphia Fair Chance poster: https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf
**Online Application:**
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.
As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service operations. You'll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.
**Job Identification** 56190
**Job Schedule** Full time
**Minimum Salary** $17.80
**Maximum Salary** $18.44
**Pay Basis** Hourly
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.
$17.8-18.4 hourly 7d ago
Automotive Detailer Associate
Copart 4.8
Copart job in Wheeling, IL
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
GENERAL DESCRIPTION
Copart is seeking a meticulous and dedicated Automotive Detailer to join our team. In this role, you will be responsible for ensuring that vehicles are thoroughly cleaned, detailed, and prepared for presentation to potential buyers. Your attention to detail and commitment to quality will play a crucial role in enhancing the overall appearance and appeal of our inventory.
*Position will work in a variety of climates such as possible extreme heat or cold, along with indoor and outdoor environments.*
Travel required to DFW for training
ESSENTIAL DUTIES
(What do you have to be able to do to achieve the desired results of your job? Include management
and leadership responsibilities for work team leaders.)
Vehicle Preparation: Prepare vehicles for auction by performing thorough cleaning and detailing services, including washing, waxing, buffing, and vacuuming interiors and exteriors to restore their appearance and cleanliness.
Interior Cleaning: Clean and sanitize vehicle interiors, including upholstery, carpets, dashboards, and windows, using appropriate cleaning products and techniques to remove dirt, stains, and odors effectively.
Exterior Cleaning: Wash and polish vehicle exteriors to remove dirt, grime, and debris, and restore shine and luster to paint surfaces, using professional-grade cleaning products and equipment.
Paint Correction: Perform paint correction and touch-up services to address minor imperfections, scratches, and blemishes, ensuring that vehicles present a flawless finish to potential buyers.
Detailing Services: Perform additional detailing services as needed, such as engine bay cleaning, wheel and tire cleaning, and trim restoration, to enhance the overall appearance and value of vehicles.
Quality Assurance: Conduct thorough inspections of completed work to ensure that vehicles meet Copart's standards and guidelines for cleanliness and presentation, making any necessary touch-ups or corrections as needed.
Workflow Coordination: Coordinate with other team members, including Vehicle Inspectors, Photographers, and Auction Coordinators, to prioritize tasks and ensure efficient workflow throughout the detailing process.
Safety Compliance: Follow safety protocols and procedures to maintain a safe and clean working environment, including proper handling and disposal of cleaning chemicals and adherence to personal protective equipment (PPE) requirements.
MINIMUM REQUIREMENTS (What is required to perform the Essential Duties?)
High school diploma or equivalent required; additional education or training in automotive detailing or a related field preferred.
Previous experience in automotive detailing, car washing, or related work preferred, with a strong understanding of detailing techniques and products.
Knowledge of automotive cleaning products, equipment, and techniques, including paint correction, waxing, and interior cleaning, with a focus on achieving high-quality results.
Attention to detail and a commitment to delivering excellence in all aspects of the detailing process, from cleaning and polishing to paint correction and touch-up.
Physical stamina and the ability to perform repetitive tasks, including bending, lifting, and standing for extended periods, in a fast-paced environment.
Effective communication skills, both verbal and written, with the ability to work collaboratively as part of a team and interact professionally with customers and colleagues.
Pay $23.40 per hour
For 40 years, Copart has led its industry in innovation and customer service, enabling it to grow profitably in markets across the globe. Our success is the direct result of the skills and efforts of our talented and diverse employees. Our mindset? It's never just a "job" when your coworkers are like family - it's like coming home.
Benefits Summary:
Medical/Dental/Vision
401k plus a company match
ESPP- Employee Stock Purchase Plan
EAP - Employee Assistance Program
Vacation & Sick Pay
Paid Company Holidays
Life and AD&D Insurance
Along with many other employee Benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
$23.4 hourly Auto-Apply 60d+ ago
FRONT END/LEAD CLERK
Kroger 4.5
Chicago, IL job
Provide day-to-day support of all Front End department operations, policies, processes and procedures. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Based in Illinois, Mariano's merged with The Kroger Company in 2015. Today, we're proudly serving Mariano's customers in over 40 stores throughout the Chicago Metro area.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Mariano's family!
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call ************ or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
Minimum
* Willing to work mornings, afternoons, evenings, or nights as the work demands.
* Willing and available to work weekends and holidays as needed (emphasis on Prime Time)
* Store retail experience with an emphasis on customer service and front-end operations.
* Ability to multi task and handle large workloads.
* Effective written and oral communication skills.
* Ability to learn a wide range of computer applications including Microsoft Word, Excel, PowerPoint, ACE, Supersked, etc.
* Understanding of all key components of department operations (ie. Managing people, merchandising, inventory management, shrink control, customer service, labor scheduling, expense control)
* Past work record must exhibit a high level of integrity and dependability.
Desired
* Thorough experience in customer service and all phases of front-end operations.
* Explore and develop more effective and efficient processes, policies and procedures for Front End, Customer Service Center and Accounting.
* Design a cleaner, more efficient working environment for Front End, Customer Service and Accounting.
* Ensure safe, effective and efficient customer service is provided throughout department.
* Improve Shopping Experience Progress Report, Customer Tracker, Associate Tracker, Cash Over/Short, CCG, ELMS utilization, Customer Comment Cards, FES Evaluations, Bob Audits, and Key Retailing Measurements.
* Provide training, support and follow up on all aspects of Key Retailing.
* Coach and train customer service manager and front end supervisors.
* Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive and respectful manner.
* Support store management and customer service manager in maintaining a well-organized, clean, pleasant shopping environment at the check stands, front-end, Self Service Checkouts, Customer Service Center, Accounting Room and parking lot area.
* Follow through on special assignments and perform any and all duties as assigned.
* Must be able to perform the essential functions of this position with or without reasonable accommodation.
$32k-42k yearly est. Auto-Apply 48d ago
Distribution Center - Operations Manager
Home Depot 4.6
Northlake, IL job
The DC Operations Manager is responsible for the success of assigned functions within a complex distribution center environment to ensure that it is an outstanding place to work. The DC Operations Manager may be responsible for the supervision of one or more of the following: Inbound Operations (Unloading and Receiving), Warehouse Operations (Pick-Pack, Break-Pack), Outbound Operations (Loading), Transportation Operations (Yard, Carrier Relations) and/or Office Operations (e.g., Transportation Coordinators, Customer Service Associates, General Office Associates). The DC Operations Manager works with the General Manager or DC Assistant General Manager to develop strategies and objectives to maximizing productivity and leverage expenses for the Home Depot distribution center. DC Operations Managers must analyze trends, solve problems and motivate and develop themselves and associates in order to maximize contribution to the DC success - typically manages through several Supervisors to achieve results from a large number of hourly associates.
Key Responsibilities:
* 20% Managing to ensure operational excellence in all warehouse areas, efficient operations of warehouse management system(s) and related equipment, inventory is received appropriately and efficiently and safely processed in the warehouse, proper layout of warehouse and product placement, and proper maintenance and organization of all warehouse areas so that it's appearance is conducive to creating a perfect load for our Stores and Customers
* 20% Assists GM or AGM with the evaluation of the effectiveness of and recommends alternatives for work methods, procedures, controls and staffing to achieve accurate and timely movement and processing of product; manage to ensure warehouse layout is optimally aligned for maximum efficiency as seasonality and inventory needs require.
* 15% Assists GM and/or AGM with the DC's financial, operational, people and process and service related objectives to drive continuous improvement and efficiency gains to reduce overall cost-to-serve; leads associates, and peers to anticipate and solve problems and plan for upcoming events, seasonal changes, etc. Depending on DC, may assist in management of 3PL provider to ensure optimal performance and metrics are achieved.
* 15% Coaches, trains, and develops Associates informally and through formal training programs, providing both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance based feedback. Maintains a union free work environment by creating an employee-centered work place that demonstrates care and concern for all Associates.
* 15% Ensures a culture of safety throughout the organization by following Home Depot safety policies and procedures - monitor DC safety, physical security and operational metrics on a daily, weekly and monthly basis
* 15% Depending on need, may work with the GM to manage relationship with #3PL onsite delivery or transportation agent for all outbound loads, review transportation carrier performance with transportation Associates
Direct Manager/Direct Reports:
* Reports to DC General Manager I/II or Assistant General Manager
* Accountable for direct supervision of the work activities of others. In addition to personnel issues -- including selection, termination, performance appraisal and professional development of subordinates.
Travel Requirements:
* Typically requires overnight travel less than 10% of the time.
Physical Requirements:
* Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
* Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.
Minimum Qualifications:
* Must be eighteen years of age or older.
* Must be legally permitted to work in the United States.
Preferred Qualifications:
* Bachelors Degree concentrating in Operations Management, Business or Supply Chain
* Proficiency in Microsoft Outlook, Word and Excel software applications
* Previous change management experience (driving, influencing and inspiring change through communication at all impacted levels).
* Ability to work a flexible schedule. Ability to be on-call at various times.. Must be able to work weekends and holidays.
* Must be open to relocation. Because of the nature of Retail Distribution, your flexibility to relocate will translate into increased opportunities for advancement.
Minimum Education:
* The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
* No additional education
Minimum Years of Work Experience:
* 2
Preferred Years of Work Experience:
* No additional years of experience
Minimum Leadership Experience:
* None
Preferred Leadership Experience:
* None
Certifications:
* None
Competencies:
* Acts with Integrity: Demonstrates responsible, ethical and honest behavior in all Home Depot roles, tasks and responsibilities; models The Home Depot values.
* Problem Solving: Reacts quickly and appropriately to problems in the DC; follows-up in a timely manner to issues not immediately resolvable; ties all loose ends.
* Customer Driven: Creates a customer-focused environment in which excellent service is provided to all Customers; sees business through the eyes of the Customer.
* Gets Things Done: Motivates self and others to accomplish important objectives despite a complex environment and multiple demands; creates a sense of urgency; delegates appropriately.
* Communicates Effectively: Communicates clearly and concisely with all audiences; keeps others informed and listens carefully to input and feedback; adapts messages to fit audience.
* Plans Strategically: Demonstrates the ability to determine goals, direction and action steps necessary to maximize short-term and long-term.
* Ground-Engaged: Demonstrates a comprehensive understanding of The Home Depot business and how his/her actions affect the business; uses this knowledge to make effective business decisions; knows the competition and the industry; foresees future challenges and takes action to address them.
* Building Relationships: Establishes trust and credibility with people over time; establishes rapport with people; has smooth working relationships with people inside and outside of the organization.
* Champions Development: Seeks knowledge about the strengths and weaknesses of his/her self and Associates; takes steps to maximize development of both self and Associates.
* Stress Tolerance: Maintains a positive attitude; maintains a high volume, high quality workload under demanding conditions (e.g., short time frame).
* Safety Orientation: Enforces safety policies and procedures; is a safety role model; holds Associates to a high safety standard.
$91k-115k yearly est. 2d ago
Sales Consultant- In-Home Design- Interiors, Woodridge IL
Home Depot 4.6
Woodridge, IL job
A Home Depot Installation Services (HDIS) Sales Consultant is responsible for selling the Company's interior product and services to customers. The Sales Consultant's primary responsibility is outside sales visits to customer homes and trade shows. Although sales efforts and incidental activities may take place at a customer's home or through virtual channels, a Sales Consultant will spend the majority of his or her working time traveling and away from a dedicated office environment. Sales Consultants will travel to customer's homes to make sales calls, assess customer needs, make individually-tailored product recommendations , develop and negotiate customized price quotes, present warranty information and financial options that meet the customer's needs and maintain/drive profitability. The Sales Consultant will also complete required sales contracts and paperwork, and take measurements using industry standard methods to ensure orders meet required installation specifications. The Sales Consultant is responsible for proactively soliciting and acquiring new customers inside assigned THD stores and during industry events (such as Home Shows). To drive sales and increase the pipeline of potential customers, a Sales Consultant will travel to their assigned stores, maintain local relationships, educate store associates on HDIS offerings, and bring awareness to HDIS programs.
**Key Responsibilities:**
+ Travel and engage in outside sales activities, primarily in customers' homes. Conduct professional and compelling sales presentations. Adapt quickly to changing customer needs and effectively advocate HDIS solutions.
+ Conduct incidental activities necessary to complete sales (e.g., assessing customer needs, develop price quotes, measure product specifications, etc.)
+ Present warranty and available financing options to customers. Prepare for appointments, commute to/from appointments and process sales-related paperwork.
+ Prospecting for new customers both inside and outside of assigned THD store and participate in scheduled industry events. Proactively seek out new referrals and develop and maintain relationships with store management and associates. Attend sales and store team meetings to continually improve sales techniques and learn about HDIS product offerings.
**Direct Manager/Direct Reports:**
+ This position reports to a Sales Manager
+ This position has no direct reports
**Travel Requirements:**
+ Typically requires overnight travel less than 10% of the time.
**Physical Requirements:**
+ Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
**Working Conditions:**
+ Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
+ Requires regular and frequent local travel
+ Access to reliable transportation will be required
+ Reimbursement for travel will be available as required by state and federal law
**Minimum Qualifications:**
+ Must be eighteen years of age or older.
+ Must be legally permitted to work in the United States.
**Preferred Qualifications:**
+ 3-5 years of prior in-home or virtual sales experience
+ Prior home improvement industry experience
+ Prior experience with successful lead generation
+ Computer and application skills and use of varied technology (email, iPad, apps, etc.)
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
**Preferred Education:**
+ No additional education
**Minimum Years of Work Experience:**
+ 3
**Preferred Years of Work Experience:**
+ No additional years of experience
**Minimum Leadership Experience:**
+ None
**Preferred Leadership Experience:**
+ None
**Certifications:**
+ Sales Consultants are expected to maintain 55 hours open calendar time per week (including weekends) to support customer appointments and for prospecting new customers.
**Competencies:**
+ None
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $40,000.00 - $100,000.00
$40k-100k yearly 49d ago
FROZEN FOOD/LEAD CLERK
Kroger 4.5
Chicago, IL job
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the Frozen Foods operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Based in California, Food 4 Less merged with The Kroger Company in 1998. Today, we're proudly serving Food 4 Less customers in over 100 stores throughout California and the Midwest.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Food 4 Less family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call ************ or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
Minimum
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
* Ability to handle stressful situations
* Must be at least 18 years of age
Desired
* High school education or equivalent preferred
* Management experience preferred
* Retail Experience
* Second language (speaking, reading and/or writing)
* Promote trust and respect among associates.
* Communicate company, department, and job specific information to associates.
* Collaborate with associates and promote teamwork to help achieve company/store goals.
* Establish performance goals for department and empower associates to meet or exceed targets.
* Develop adequate scheduling to manage customer volume throughout hours of operation.
* Train and develop associates on performance of their job and participate in the performance appraisal process.
* Adhere to all local, state and federal laws, and company guidelines.
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
* Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
* Display a positive attitude.
* Develop and implement a department business plan to achieve desired results.
* Understand the store's layout and be able to locate products.
* Create and execute sales promotions in partnership with store management.
* Inform and educate department associates about current, upcoming and special in-store promotions especially promotions that affect frozen foods.
* Prepare and submit seasonal critiques for the sales and merchandising supervisor.
* Stay current with present, future, seasonal and special ads.
* Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
* Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
* Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs..
* Plan, organize and supervise the inventory process.
* Train department associates on inventory/stocking and Computer Assisted Ordering.
* Adhere to all food safety regulations and guidelines.
* Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
* Must be able to perform the essential functions of this position with or without reasonable accommodation.
$25k-30k yearly est. Auto-Apply 9d ago
Tow Truck Driver 2 Car Rollback - 036
Copart 4.8
Copart job in Chicago, IL
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
Earning potential of annual salary is $75,000+!
Copart is currently seeking skilled and dedicated Class C tow truck drivers to join our team. Copart drivers bring in autos (mostly damaged) from shops, tow yards and private residents to our local Copart locations. In addition, you will have the opportunity to travel nationwide to aid in catastrophe response situations. This would include responding to hurricanes, flooding, natural disasters as well as supporting other Copart locations nationwide.
If you are seeking competitive pay and benefits in the towing industry, look no further. At Copart, we believe in rewarding hard work, and with our piece rate-based pay system, the right person has the potential to earn $75,000+ a year with Copart's top performers earn $100,000+ a year.
Benefits include:
Medical, Dental, & Vision
401 (K)
Employee Stock Purchase Plan
Flexible Spending Accounts and Health Savings Account
Life & AD&D
Paid Time Off
$45 a day Per Diem when traveling
We are looking for professional, hardworking, focused, team players that are willing to bring their best. Previous towing experience preferred, Class C driver's license -- we will teach you everything else you need to know to be successful.
Responsibilities and Duties:
Must be willing to travel nationally on short notice for extended periods of time
Deploy to catastrophe events within 24 hours when directed to do so
Pick-up and delivery of vehicles to designated Copart facility
Load/unload vehicles safely and free of damage
Operate company equipment in compliance with safety regulations
Commitment to safety, productivity, and professionalism
Maintain Hours of Service logs
Maintain and assure good operating condition of all equipment and facilities
Other tasks as assigned by the manager in support of daily operations
Skills & Experience
Must meet background screening criteria
Must possess a Driver's License issued by your state of residence
Travel will be required including traveling by airplane at times
Must be able to work long hours 12+ hours per day when needed
Be able to travel with 24 hours or less notice
Ability to work in extreme conditions, weather, and terrain.
Military applicants are strongly encouraged to apply
Are you ready to be part of the largest Catastrophe Response Fleets with over 400 trucks? Copart started in 1982 and is one of the world's leading auto auctions with locations coast to coast and around the globe. Copart is a S&P 500 company. Apply today for this exciting opportunity.
Pay $23.40 per hour
. Medical/Dental/Vision
· 401k plus a company match
· ESPP - Employee Stock Purchase Plan
· EAP - Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
$26k-31k yearly est. Auto-Apply 21d ago
Senior Category Merchant
Staples 4.4
Lincolnshire, IL job
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.
From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.
**What you will be doing:**
As a Senior Category Merchant, you will play a pivotal role in shaping the strategy and execution for high-volume and complex product lines at Quill. You'll lead a talented team, leveraging customer insights and data analytics to deliver the best value and selection for our customers through seamless online and offline experiences. Your responsibilities will span assortment planning, vendor selection, pricing strategy, negotiation, financial analysis, inventory management, promotional planning, and merchandise presentation. You'll partner cross-functionally with teams including Ecommerce, Pricing & Analytics, Marketing, Finance, and Inventory Management to achieve ambitious sales and margin goals.
This role is both strategic and tactical, giving you ownership of the product category P&L and the chance to innovate and drive results. You'll lead negotiations with vendors, develop and execute business plans, and ensure a best-in-class customer journey. If you are passionate about merchandising, thrive in a collaborative environment, and want to influence the future of B2B commerce, this is the perfect opportunity for you.
**What You Bring to the Table:**
+ Proven experience leading and managing high-performing teams.
+ Track record of driving sales, margin results, and managing large P&L accounts.
+ Experience in multiple product categories, preferably with B2B customers or sales teams.
+ Expertise in merchandising strategy, vendor negotiations, and online retail optimization.
+ Analytical mindset with the ability to interpret data and develop actionable plans.
+ Strong communication and interpersonal skills, with the ability to influence across all levels.
+ Creative, innovative approach to problem-solving and process improvement.
+ Proficiency in MS Office applications, especially Excel, PowerPoint, Word, and Outlook.
+ Excellent written, verbal communication, and interpersonal skills.
+ Attention to detail and a strategic, analytical approach.
+ Excellent communication skills with the ability to influence at multiple level.
**What's needed: Basic Qualifications:**
+ Bachelor's Degree or equivalent work experience.
+ 8+ years of relevant merchandising experience.
+ Ability to analyze data, understand key indicators, and make informed decisions.
+ Experience with online merchandising and vendor negotiations.
+ Demonstrated ability to drive sales and margin results.
**Preferred Qualifications:**
+ Experience with large P&L management and multiple product categories.
+ Background working with B2B customers or sales teams.
+ Strong strategic and analytical thinking skills with the ability to develop recommendations and action plans based on data.
**We Offer:**
+ Inclusive culture with associate-led Business Resource Groups
+ Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
+ Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
Staples is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
For individuals with disabilities that need additional assistance at any point in the process, please call ************** for more information.
$53k-68k yearly est. 60d+ ago
Retail Parts Pro
Advance Auto Parts, Inc. 4.2
Rockford, IL job
Provide GAS 2 selling experience for DIY customer visits and phone calls - Achieve personal / store sales goals and service objectives - Manage DIY services including battery installation, testing, wiper installs, etc. - Ensure high standards of cust Parts, Retail, Skills, Manufacturing, Automotive
$30k-36k yearly est. 4d ago
Store Driver
Advance Auto Parts 4.2
Waukegan, IL job
Responsibilities
Pick, stage and safely deliver parts to pro customers
Pick up returns and cores
Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
Daily collection of credit accounts
Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
Assist in upselling and cross-selling products to increase average transaction value
Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
General stocking including truck stocking, back stock and cycle counts
Maintain knowledge of product inventory and new arrivals to assist with sales
Engage with walk-in customers to understand their needs and recommend appropriate parts or services
Other duties as assigned
Success Factors
Safe driving and navigation ability
Ability to use delivery board system
Friendly and persuasive communication
Ability to locate and stock parts Safety knowledge and skills
Operating inventory systems (Back stock) and store equipment
Sales aptitude and customer service orientation
Ability to identify customer needs and recommend solutions
Essential Job Skills Necessary for Success as a Driver
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers,0 peers and leadership
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals
Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals Ability to work an assortment of days, evenings and weekends as needed
Confidence in engaging customers and promoting products
Willing to learn about new products and sales techniques
Prior Experience that Sets a Driver up for Success
* Automotive parts experience is preferred
Education
* High school diploma or equivalent
Certificates, Licenses, Registrations
* Must have a valid driver's license with an acceptable driving record
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
Compensation Range
The good faith estimate for this role is between 15.00 USD and 15.41 USD per hour for a new team member.
The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable).
Benefits: Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Find out more by visiting:
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California Residents click below for Privacy Notice:
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$26k-31k yearly est. 7d ago
Customer Service Representative
Copart 4.8
Copart job in North Chicago, IL
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
One year of office support experience in a customer service role preferred
High School diploma
Excellent customer service skills and attitude
Excellent written and verbal skills
Proficient with office equipment
Attention to detail
Problem-solving
Computer proficiency - MS Suite
Typing speed 45WPM
Professional appearance
Ability to multi-task in a fast-paced environment
Bilingual skills a plus
Occasional overtime as needed
Pay: $20.03 - $22.58/ Hour.
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP - Employee Stock Purchase Plan
· EAP - Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
$20-22.6 hourly Auto-Apply 14d ago
Commercial Specialist
Autozone, Inc. 4.4
Round Lake Beach, IL job
As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service operations. You'll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.
* Assist commercial customers with product selection and order management.
* Maintain accurate billing records and ensure on-time deliveries.
* Conduct account visits to build relationships and ensure service quality.
* Generate new business through outbound calls and in-person outreach.
* Follow cash handling procedures, including deposits and collections.
* Document and inspect all deliveries for accuracy and condition.
* Monitor and report on vehicle maintenance and safety.
* Manage battery consignment inventory and perform weekly stock checks.
* Handle returns and accident procedures according to company policy.
* Lead the commercial department in the absence of the Commercial Sales Manager.
* Promote a safe and compliant work environment for all team members.
What We Are Looking For
* Strong customer service and communication skills.
* Ability to manage multiple tasks in a fast-paced environment.
* Familiarity with billing, inventory, and delivery processes.
* Commitment to safety and compliance with company procedures.
* Valid driver's license and a clean driving record.
You'll Go the Extra Mile If You Have
* Previous experience in commercial sales or automotive retail.
* Knowledge of AutoZone systems and procedures.
* Experience managing or supporting a team.
* Strong organizational and problem-solving skills.
* Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
$35k-41k yearly est. Auto-Apply 6d ago
FRONT END/RECEIVING LEAD CLERK
Kroger 4.5
Chicago, IL job
Receive and verify grocery vendor deliveries efficiently/accurately. Perform other functions in Produce, Point-of-Sale and Receiving that contribute to the store's financial best interests. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Based in Illinois, Mariano's merged with The Kroger Company in 2015. Today, we're proudly serving Mariano's customers in over 40 stores throughout the Chicago Metro area.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Mariano's family!
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call ************ or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
Minimum
* Effective interpersonal, communication and customer service skills
* Ability to work in a fast paced environment; team player
* Sound judgement/decision making skills
* Ability to read/interpret documents; basic math skills
Desired
* High school education/GED
* Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
* Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business.
* Greet customers in a genuine/friendly manner throughout the store; assist/escort them to products, perform price checks, load/unload heavy items and help them to retrieve out of reach items.
* Effectively communicate with customers and respond to questions and requests in a timely manner.
* Operate equipment (e.g., pallet jack, box cutter, forklift, mop, broom) according to company guidelines.
* Assume responsibility for receiving area security and operating hours; control vendor traffic through Receiving.
* Monitor and report abnormal vendor actions and unauthorized customers/sales representatives in Receiving.
* Receive merchandise and verify deliveries for quality, count and condition against invoices.
* Log irregularities/discrepancies/shortages/damaged shipments and process credits; document vendor resolutions, post invoices and properly store documents.
* Communicate problems that may affect the integrity of the store or vendor.
* Deliver product to applicable storage/work load areas; properly handle all products to reduce waste and manage damaged/spoiled product per policy; rotate perishable merchandise; remove out-of-code merchandise from active storage areas for appropriate credit/return-to-vendor or for disposal.
* Maintain general housekeeping/sanitation standards; keep all areas clean/clear and swept/mopped.
* Assist in responding to emergencies/potential safety hazards.
* Check and maintain equipment for proper performance; advise the store director of problems.
* Be knowledgeable of the nature/duties of every department position.
* Assist in responding to emergencies/potential safety hazards.
* Notify store director of situations adversely affecting operating performance or requiring disciplinary action.
* Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; adhere to all local, state and federal laws and company guidelines/policies.
* Physical demands include, but are not limited to, regularly sitting, standing, using hands to handle, finger or feel objects, tools or controls; frequently walk, talk/hear, reach with hands/arms, use close vision and adjust focus, visual acuity, exposure to plants, moderate amounts of dust/chemical fumes and varying temperatures; occasionally climb ladders, crouch, kneel, and lift objects up to 100 lbs.
* Must be able to perform the essential functions of this position with or without reasonable accommodation.
$32k-42k yearly est. Auto-Apply 48d ago
FROZEN FOOD/LEAD CLERK
Kroger 4.5
Chicago, IL job
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the Frozen Foods operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Based in Illinois, Mariano's merged with The Kroger Company in 2015. Today, we're proudly serving Mariano's customers in over 40 stores throughout the Chicago Metro area.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Mariano's family!
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call ************ or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
Minimum
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
* Ability to handle stressful situations
* Must be at least 18 years of age
Desired
* High school education or equivalent preferred
* Management experience preferred
* Retail Experience
* Second language (speaking, reading and/or writing)
* Promote trust and respect among associates.
* Communicate company, department, and job specific information to associates.
* Collaborate with associates and promote teamwork to help achieve company/store goals.
* Establish performance goals for department and empower associates to meet or exceed targets.
* Develop adequate scheduling to manage customer volume throughout hours of operation.
* Train and develop associates on performance of their job and participate in the performance appraisal process.
* Adhere to all local, state and federal laws, and company guidelines.
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
* Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
* Display a positive attitude.
* Develop and implement a department business plan to achieve desired results.
* Understand the store's layout and be able to locate products.
* Create and execute sales promotions in partnership with store management.
* Inform and educate department associates about current, upcoming and special in-store promotions especially promotions that affect frozen foods.
* Prepare and submit seasonal critiques for the sales and merchandising supervisor.
* Stay current with present, future, seasonal and special ads.
* Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
* Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
* Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs..
* Plan, organize and supervise the inventory process.
* Train department associates on inventory/stocking and Computer Assisted Ordering.
* Adhere to all food safety regulations and guidelines.
* Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
* Must be able to perform the essential functions of this position with or without reasonable accommodation.