COPE Health Solutions jobs

Description The Analyst is responsible for participating in internal and external consulting projects. This will involve hands-on work with clinic staff, providers, executives, vendors and other stakeholders to successfully implement innovative care models and improve health outcomes. The successful candidate will have the opportunity to gain practical experience and technical skills in health care management and clinical redesign. FLSA Status Exempt Salary Range $70,000- $80,000 Reports To Consultant, Health Care Direct Reports N/A Location 1150 S. Olive St., Los Angeles, CA (Onsite 3 days per week) Travel Up to 60% Work Type Regular Schedule Full Time Position Description: Work closely with additional members of the Consulting team and staff to accomplish the goals, objectives and strategic plans for the company Conduct strategic policy analysis directly related to CMS, Medicare, Medicaid, CMMI and related programs Perform financial and data analytics to support strategic planning in a wide variety of health care settings Assist in the development of proposals, project deliverables, white papers, and other business materials Meet with assigned supervisor and additional consulting team members to gain a clear understanding of the projects, their goals and expected outcomes as well as maintain a timeline for the assigned projects Knows and complies with firm quality standards. Understands and can recognize and raise risks pertinent to assigned work (at-risk deliverables, deadlines, quality issues, etc.) Capable of developing workplans for deliverable production or workstream using basic project management tools. Complete assigned work according to plan and timeline Maintain understanding of our firm's service lines/offerings and differentiating factors with regards to main competitors Support business development (BD) initiatives at the Analyst level, including: participating in BD research, joining BD calls, supporting the BD team with projects, editing articles for publication and various networking activities Know and understand our organizational balanced scorecard content. Supports related internal improvement initiatives as requested by supervisor Actively seek out mentoring and professional growth opportunities. Receives feedback openly; demonstrates an eagerness to improve based on feedback Ensure compliance with all local, state and federal regulations and ethical standards Additional responsibilities to be determined based on team and project needs Qualifications: Bachelor's degree Health care background and experience (internship) in the areas of CMS, Medicare, Medicaid, CMMI and related programs preferred Ability to work effectively on multiple projects in a fast-paced environment Excellent organization, interpersonal, oral and written communication skills Proficiency in Microsoft Excel Benefits: As a firm passionate about health care, we're deeply committed to the health and wellness of our own team members. We offer comprehensive, affordable insurance plans for our team and their families, and a host of other unique benefits, such as a yearly stipend for wellness-related activities, and a paid parental leave program. You can learn more about our benefits offerings here: ******************************************************************* What We Do: COPE Health Solutions (CHS) is a national tech enabled services firm powering success in risk arrangements and development of the future workforce for payers and providers. Our team brings deep expertise, experience, proven tools, and processes to improve financial performance and quality outcomes for all types of payers and providers, de-risking the roadmap to advanced value-based payment. Our firm has expertise in all aspects of population health, strategy, delivery system development, payment systems reform, workforce development and population health management support services, including peerless analytics and performance improvement. We are driven by our passion to help transform health care delivery, align financial incentives to support population health management and build the workforce needed as health care moves to value-based care. COPE Health Solutions' Analytics for Risk Contracting (ARC) Suite provides a powerful array of analytic and reporting tools designed to achieve optimal value and performance for organizations currently in or planning to move to risk-based arrangements. Leveraging our extensive, hands-on expertise in helping IPAs, ACOs and health systems achieve successful outcomes in risk contracts, our team of managed care experts draw insights from the analytic outputs that are tailored to each organization's unique circumstances to interpret the data and recommend initiatives to help improve total cost and quality. Our multidisciplinary team of health care experts provides our clients with the experience, capabilities, and tools needed to plan for, design, implement and support both the development and execution of strategy and developing solutions to some of the industry's most complex problems. We partner with our clients through aligned mission and financial incentives to pursue performance excellence in a challenging and rapidly evolving health care environment. To Apply: To apply for this position or for more information about COPE Health Solutions, visit us at *******************************************************

Job DescriptionBenefits: Company parties Competitive salary Flexible schedule Free food & snacks Opportunity for advancement Benefits/Perks Flexible Scheduling Competitive Compensation Careers Advancement Job Summary We are seeking a Caregiver to join our team. In this role, you will make a difference in the lives of individuals with autism and intellectual disabilities by enhancing their quality of life. Responsibilities include assisting with hygiene needs, light housekeeping and errands, dispensing medication, and other tasks that improve the clients living environment and standards. The ideal candidate is patient, compassionate, and reliable. Responsibilities Assist with personal hygiene needs and dressing Assist with mobility, walking, and physical therapy exercises Prepare meals and snacks Light housekeeping activities Dispense medication Provide companionship Assist with errands and shopping Qualifications Previous experience as a Caregiver, Home Health Aide, or similar role is preferred but not required First aid and CPR-certified Knowledge of basic housekeeping tasks and cooking skills Ability to adhere to all health and safety guidelines Excellent communication and interpersonal skills Compassionate, respectful, ethical

Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 155 programs and over 4,300 employees across the country. And we're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery. As a part of the Telecare Family, Garfield Neurobehavioral Center is a 56-bed Skilled Nursing Facility (SNF) providing medical, nursing and rehabilitative services to individuals who have a neurobehavioral illness as well as a mental illness. Garfield primarily serves adults between the ages of 18-64. Employment Status: Part-Time Shift: Thursday AM 7:00am - 3:30pm - Friday & Saturday 9:00pm - 5:00am Days: Thursday - Saturday POSITION SUMMARY The Laundry Aide ensures that the facility is supplied with sufficient linens so that members served care can be provided by the Nursing Department. ESSENTIAL FUNCTIONS * Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders * Performs the following linen duties: o Transports clean linen from the laundry to the linen closets o Arranges clean linens on the shelves of the linen closets o Periodically cleans the shelves in the linen closets o Cleans the clean linen carts as assigned o Washes linen and personal clothing of members served * Performs the following tasks with clothing of members served: o Hangs all folded personal clothing on hangers on the garment racks o Discards all personal clothing inappropriate for members served use i.e., torn clothing, stained clothing, or clothing with broken zippers o Separates underwear and socks for easier distribution and places them in the male or female clothes closets o Labels members served clothing as requested Duties and responsibilities may be added, deleted, and/or changed at the discretion of management. QUALIFICATIONS Required: * High school graduation or a G.E.D. equivalent * Ability to read, write, and speak English and willingness to work with individuals with mental illness * Must be at least 18 years of age * Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply. Preferred: * Prior experience as a laundry aide and/or housekeeper in a hospital, motel, or hotel setting SKILLS * Ability to lift heavy equipment and stand for long periods of time PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is frequently required to sit, kneel, twist, reach, do simple and power grasping and lift and carry items weighing 25 pounds or less. The position requires manual deviation, repetition and dexterity and to be exposed to Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious). Visual requirements include computers and books exposure. EOE AA M/F/V/Disability

We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce. What You Will Do to Change Lives Peer Support Specialists engage, inspire, and facilitate meaningful conversations with members served that assist the person to explore, create, and meet their own recovery goals. Peer Support Specialists provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS), in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Support Specialists respond to critical situations with high level engagement and de-escalation skills which support a least restrictive environment for individuals experiencing an emergency related to a mental health/addiction challenge. Shifts Available: Full-Time; 10-Hour Shift | 9:00pm - 7:30am | Sun-Wed, Wed-Sat Expected starting wage is $21. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High School Diploma or GED * Peer Certification must be maintained throughout employment o California: obtain Medi-Cal Peer Support Specialist Certification through CalMHSA prior to date of hire and maintained throughout employment. * Successful completion of Peer Support Training / Certified Peer Specialist or Peer Employment Training within one (1) year of hire. * Experience as a beneficiary of the Behavioral Health system of care * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. What's In It for You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. The new Telecare Mobile Crisis Response Team (MCRT) will bring crisis services to people in the community delivered by a dedicated team of mental health professionals with law enforcement involvement only where necessary. It's an exciting opportunity to expand much-needed crisis care in Stanislaus County - in a way that is safe, accessible, and compassionate. Our goals are to help people to get the support they need and reduce unnecessary law enforcement involvement, ER visits, and hospitalizations. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Peer Employment, Peer Workforce If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. La Casa Psychiatric Health Facility (PHF) is a 16-bed facility providing acute psychiatric treatment to adults 18 and older. Shifts Available On Call; Shift Hours and Days vary as needed Expected starting wage is $21.00. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. STATEMENT OF PURPOSE We exist to help people with mental impairments realize their full potential MISSION STATEMENT Telecare will deliver and manage excellent services and systems of care for persons with serious mental illness. POSITION OBJECTIVE The Mental Health Technician provides resident care and supervision in accordance with the prescribed treatment program. This involves a focus on group leadership and resident interactions. Qualifications One year experience as a MHW, CNA or the equivalent is preferred. A college degree may be accepted in lieu of years of experience. Completion of the facility training programs for this classification is required. Necessary skills include knowledge of psychology or sociology, knowledge of the care of the mentally ill and the ability to interact with nursing personnel, other members of the health care team, families, clients and visitors. The incumbent must be proficient in reading, speaking and writing English. In sole judgment of management demonstrates ability to perform at a consistently high level as an MHW. Has demonstrated the ability to carry out the duties of a Mental Health Worker in a thorough and professional manner. Has also demonstrated previous leadership, interest and enthusiasm for the role of a Mental Health Worker. Applicant must be finger printed and receive clearance from Criminal Justice Department. KEY RESULT AREAS MISSION, VALUES AND BELIEF * Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with residents, the public and other staff members. QUALITY AND QUANTITY OF WORK * Provides safe, effective and efficient implementation of direct care in accordance with established policies, procedures. * Established and maintains a therapeutic relationship with clients, and acts as a role model, maintaining a hopeful and positive attitude in problem solving and coping with the disabilities associated with mental illness. * Assists in the leadership of community meetings and groups. * Performs the duties and responsibilities of a MHW with proficiency and expertise. * Collects specimens, obtains vital signs and weights and completes assigned tasks and documentation as required. * Assists clients at meal times with trays, beverages and feeding as needed. * Practices universal precautions at all times. * Observes clients for safety according to assigned Level of Observation. * Observes and records client behavior daily. * Assists in keeping the unit neat and orderly. TEAM MEMBER PARTICIPATION * Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions. * Reviews and implements resident treatment plans. * Actively participates in multidisciplinary team meetings and treatment planning * Orients and trains new staff. * Demonstrates knowledge of PROACT techniques. ASSESSMENT * Observes, records and reports resident social and psychiatric behavior accurately. * Completes the following assessment activities: * Assists in client reviews and assessment of client care plans. * Assists the team in achieving and documenting therapeutic interventions with clients. * Demonstrates the ability to recognize changes in client milieu and make modifications in care giving methods. JUDGMENT, DECISION MAKING AND INITIATIVE * Demonstrates knowledge and proper use of equipment and supplies. * Promotes and assists residents in developing self‑help skills. * Explains policies and procedures to clients and their families. * Demonstrates knowledge of nursing policies and procedures as they relate to direct and indirect client care. Relationships With Others * Demonstrates a good rapport and cooperative working relationships with all members of the team; responds to co‑workers with concern and promotes group morale. * Maintains an effective and courteous working relationship with clients and other staff members using appropriate interpersonal skills. * Protects the confidentiality of client and employee information. QUALITY IMPROVEMENT * Continually focuses on assigned tasks, seeks, and implements improvements as necessary. * Understands and demonstrates the safety program in all activities. * Protects residents from behavior that could harm themselves or others. CUSTOMER AND COMMUNITY RELATIONS * Demonstrates a knowledge of Telecare's customers including clients/residents, families and governmental agencies in all interactions and conduct. * Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community. PLANNING AND TIME UTILIZATION * Completes and follows through with tasks and assignments, meeting expected ATTENDANCE AND RELIABILITY * Understands and demonstrates knowledge of all policies associated with attendance. PROFESSIONAL DEVELOPMENT * Attends all assigned in‑service education classes. * Role models excellent professional practice. Physical Requirements Duties and responsibilities may be added, deleted and/or changed at the discretion of management. POSITION PHYSICAL REQUIREMENTS ACTIVITY (Hours per day) NEVER 0 hours OCCASIONALLY up to 3 hours FREQUENTLY 3 - 6 HOURS CONSTANTLY 6 - 8+ HOURS Sitting X Walking X Standing X Bending (neck) X Bending (waist) X Squatting X Climbing X Kneeling X Crawling X Twisting (neck) X Twisting (waist) X Hand Use: Dominant hand Right--- Left--- Is repetitive use of hand required? YES X Simple Grasping (right hand) X Simple Grasping (left hand) X Power Grasping (right hand) X Power Grasping (left hand) X Fine Manipulation (right hand) X Fine Manipulation (left hand) X Pushing & Pulling (right hand) X Pushing and Pulling (left hand) X Reaching (above shoulder level) X Reaching (below shoulder level) X LIFTING CARRYING Never 0 hrs. Occasionally up to 3 hrs. Frequently 3 - 6 hrs. Constantly 6 - 8+ hrs. Height Never 0 hrs. Occasionally up to 3 hrs. Frequently 3 -6 hrs. Constantly 6 - 8+ hrs. Dis- tance 0-10 lbs. X X 11-25 lbs. X X 26-50 lbs. X X 51-75 lbs. X X 76-100 lbs. X X 100+ lbs. X X OTHER JOB REQUIREMENTS: YES NO a. Driving cars, trucks, forklifts, and other equipment? X b. Working around equipment and machinery? X c. Walking on uneven ground? X d. Exposure to excessive noise? X e. Exposure to extremes of temperature, humidity or wetness? X f. Exposure to dust, gas, fumes, or chemicals? X g. Working at heights? X h. Operation of foot controls or repetitive foot movement? X i. Use of special visual or auditory protective equipment? X j. Working with bio-hazards such as: blood borne pathogens, X sewage, hospital waste, etc.

At Telecare, we believe the strength of our organization rests in the hands of our employees. We believe having a strong, capable, and motivated team is of foundational importance to the organization's mission of delivering excellent and effective behavioral health services. The Chief of Staff plays a critical role in supporting the CEO, functioning as a liaison between them, executive leadership, and stakeholders in the external environment. They are responsible for overseeing the CEO's daily operational needs, ensuring effective coordination of cross-functional teams, delivery of strategic projects and facilitating communication. This 4-bed adult residential program provides non-medical care in a home-like environment to adults ages 18 and over with developmental disabilities and mental health diagnoses who require behavioral supports, structured activities, and assistance with meal planning, activities of daily living, and participating in their community. Focus of program is helping residents identify and achieve their hopes and dreams. The Assistant Administrator, under the supervision of the Program Administrator, supervises assigned staff, completes administrative functions related to business operations for the program and supports the Program Administrator in the successful operations of the program. The Assistant Administrator provides coverage to the program when the Administrator is unavailable and may also provide support services for persons served at the program as needed. Shifts Available: Salaried Full Time Status Position at 40 Hours per Week. Monday - Friday, 8:00am - 5:00pm. Expected starting wage range is $70,182.59 - $86,678.47. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. QUALIFICATIONS Required: * High School Graduation or G.E.D. * One (1) year experience providing direct care to individuals with developmental disabilities with challenging behavior service needs, at least 6 months must be working with adult individuals. * Must have at least two (2) years' experience providing direct care or supervision to individuals with developmental disabilities. * Adult Residential Facility (ARF) Administrator certificate issued by the California Department of Social Services or must be registered within 60 days and obtain certification within 6 months and maintain through employment. ARF certification must be complete prior to providing on-call support or backup administrator duties (more than 14 days). * Residential Services Orientation certificate through a Regional Center or register for the first available training within 60 days and obtain certificate and maintain throughout employment. RSO certification must be complete prior to proving on-call support or backup administrator duties. * Board certified as a Registered Behavior Technician within 60 days of initial employment or be a Qualified Behavior Modification Professional (must be RBT certified prior to proving on-call support or backup administrator duties) * DSP I and DSP II certification or obtain both certifications within six (6) months of initial employment. * Must fully qualify as an administrator and obtain written approval from RC and DDS prior to acting as a back up administrator. * Complete 25 hours of continuing education hours every 12 months * Must be at least twenty-one (21) years of age. * Complete 32 hours of on-site orientation within the first 40 hours of employment. * Complete 16 hours of emergency intervention training within the first 80 hours of employment and renewed annually. * Must be CPR, First Aid, and CPI certified (hands-on course) on date of employment or prior to providing direct client care and maintain current certification throughout employment. * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply ESSENTIAL FUNCTIONS * Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders * Carries the program cell phone and is the first contact for program support during scheduled shifts; field staff call-offs and assist with replacement scheduling while on duty. * Provides 24-hour on call coverage as scheduled, including: * Carrying program cell phone and being first contact for program support during scheduled on call shifts; * Available to answer calls and report back to the program within a reasonable time in case of emergency or provide on-site coverage when required * Exercises independent judgment and discretion to provide day-to-day supervision of designated staff members, including: * Assigning staff to work with individual clients based on their individual needs and the individual skill sets of staff members * Directing staff in the performance of their job duties * Related to behavioral services, Training and coaching staff, after completion of RBT and emergency intervention training certification * Evaluating job performance * Overseeing disciplinary process as needed for performance issues * Participating in the recruitment and selection of new staff members * Provides coverage for Administrator duties as needed when the Administrator is unavailable. This includes but is not limited to: * Acting as the Administrator Designee per LIC308 as outlined in Title 22 * Coordinating and monitoring services with program's independent contractors/consultants. * In the Administrator's absence, serving as liaison to internal and external stakeholders, including the Regional Center, * Provides direct care to persons served as a Direct Care Lead or Direct Care Staff when needed to ensure required coverage for the program. * Act as an appropriate role model for residents by dressing and behaving in a socially appropriate manner. * Take residents to medical and dental appointments, and any outside activities, as assigned by the Program Administrator or program designee (i.e. Regional Director). * Must participate in monthly Registered Behavior Technician RBT supervision meeting with qualified supervisor. This position must be supervised for 5% of qualifying activities (applied behavior analytic duties) each month by the assigned BCaBA or BCBA, if applicable. * Provides support with Trust Banking services as related to persons served personal and incidental funds (P&I) * Prepares client charts and audits checklists for charts to assure compliance with regulatory and Telecare standards. * Reviews and approves timecards for assigned program employees. * Assists the Program Administrator in facilitating meetings, including documenting meeting minutes, disseminating information to staff from the corporate office, Operations Leadership and Regional Center. * Manages onboarding process for new hires and maintains personnel files, including updating and tracking required documentation of certification, licensing, Motor Vehicle Reports, insurance, etc. * Maintains OSHA logs and completes Workers' Compensation Reports, completes incident reports. Participates and helps coordinate Safety Meetings * Partners with the Program Administrator on staff scheduling * Responsible for ordering all necessary supplies for program operation * Coordinates maintenance requests * Supports the program with audit preparation; OSHA, Quality Assurance, CCL, Regional Center, etc. * Provides support and backup for administrative duties for the program, as needed. * Ensure and monitor staff's completion of the 25 hours of continuing education hours annually. * Ensure and monitor all services provided by consultants based on individual rate sheets. * Assist with ensuring Direct Care Leads are trained by the behavioral consultant to complete fidelity checks with the Direct Care Staff. Gather and submit fidelity checks to the supervising behavior consultant. Duties and responsibilities may be added, deleted and/or changed at the discretion of management. SKILLS * Must exhibit ability to use critical thinking, situational awareness, conflict resolution, and problem-solving skills. * Must be team oriented, a strong communicator, and exhibit excellent interpersonal capabilities. * Takes initiative and effectively manages time. * Ability to deal effectively with a wide variety of personalities and situations requiring tact, poise, friendliness, and sensitivity. * Maintains integrity and confidentiality of HIPAA compliance and regulations regarding client information and records. * Must be able to communicate well in English, both verbally and in writing * Ability to communicate verbally by phone in English. * Basic knowledge of Microsoft programs and electronic data collection. PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, bend, squat, kneel, crawl, climb and lift and carry items weighing 50 pounds or less as well as to frequently walk, stand, twist, reach and do simple and power grasping. The position requires manual deviation, repetition and dexterity and to occasionally drive and be exposed to uneven walking ground as well as Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious). Visual requirements include computers and books exposure. EOE AA M/F/V/Disability

Internship Opportunities! Our programs use a multidisciplinary team consisting of psychologists, psychiatrists, nurse practitioners, case managers, nurses, peer support specialists, recovery specialists and masters level clinicians. Our clients consist of adults 18+ who are usually referred from jails, our county or private customers, psychiatric hospitals, and the community. Our programs offer medication support, case management, mental health rehabilitation, crisis intervention and individual psychotherapy - depending on the setting chosen. Treatment is individually designed for each individual based on a recovery model. Presenting mental health issues most often include: Schizophrenia, Schizoaffective, Bipolar, PTSD, and Major Depression. All clients are low income. Approximately 80% of area residents are ethnic minorities. Telecare's unique culture and approach makes it an amazing experience for students who are willing to PLAY HARD and WORK HARD! Direct Services Community Programs: include mental health rehabilitation individual and group style, as well as individual targeted case management. Treatment is recovery model based; the belief that any individual can achieve their goals. Client visits involve the client most of the time, family sometimes. The majority of the services are conducted in the field, groups are done in the office. However, due to the COVID -19 crisis, many of the services are performed remotely via Telehealth. Students will be required to come to the office observing all COVID19 protocols in place and perform Telehealth services with clients from the office. (Dependent on school agreement) 24/7 programs Services: include mental health rehabilitation individual and group style, as well as individual targeted case management. Treatment is recovery model based; the belief that any individual can achieve their goals. Client interactions involve the client most of the time, family sometimes. All services are conducted at the location. Indirect services Involve completing paperwork, e.g. progress notes which could include Medi-Cal, Medicare, and contract/county specific forms. Participating in group supervision with fellow interns of a variety of disciplines and/or levels. Interns will have the opportunity to be part of a multidisciplinary team in which much of the staff are employees with lived experience. Training Weekly training sessions focusing on issues relevant to beginning mental health practitioners of any discipline (e.g., intakes, assessments, treatment planning, crisis intervention, psychotherapy, psychological assessment); weekly staff meetings. A few online trainings before starting internship will be assigned such as HIPAA, Corporate Compliance, etc.

"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives Provides clinical leadership and consultation to inpatient staff, persons served, and families. Provides direct services to persons served, community consultation and assessment of assigned persons. Provides education and support to persons served and their families. Coordinates service needs and collaborates with other services and agencies as necessary and appropriate. Completes in vivo screenings and assessments of persons served as needed and recommended by the interdisciplinary team. The Staff Psychologist shall also be responsible for any psychological testing required for specific persons served. In addition, the Staff Psychologist shall assume the Licensed Independent Practitioner role and shall function as a member of the facility medical/clinical staff and a credentialed provider in the program. Shifts Available: On-Call | Shifts and Days vary as needed Compensation Employee wage range - $64.45 - $79.60 / hourly plus $ 450 bonus per facility each month for oversight support. Starting pay is commensurate with relevant experience above the minimum requirements. Independent Contractors are not eligible for company benefits and must provide their own malpractice insurance. This is for our Joint Commission PHFs, including Willow Rock, Heritage, and Santa Cruz facilities. The individual in this role will receive a bonus of $450 per facility each month for oversight support. Additionally, they will be involved in conducting assessments or testing for neurocognitive disorders, and administering a battery of tests to differentiate diagnoses when needed, which might occur a few times a year. What You Bring to the Table (Must Have) * PH.D. in clinical psychology or a related field and licensed as a Psychologist in California * A valid driver's license, DMV clearance and proof of insurance are required. * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use your personal vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate) Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Heritage Psychiatric Health Facility (PHF) is a 26-bed hospital providing acute psychiatric treatment to adults over the age of 18. EOE AA M/F/V/Disability If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

Description The Patient Care Navigator provides telephonic and field-based case management services to clients enrolled in the CALAIM Enhanced Care Management and Community Support Program. This person is the main point of contact for clients. The Patient Care Navigator builds strong relationships with clients to stay engaged in medical care and adhere to their medications. Patient Care Navigators are committed to removing the client's barriers to care by identifying critical resources for clients, helping them navigate through health care services and systems, and promoting client health. They work closely with the Care Team, which may include doctors, nurses, and other clinical staff to support positive client health outcomes. FLSA Status Non-Exempt Salary Range $22.00 - $25.00 per hour Reports To Program Manager Direct Reports None Location Los Angeles, CA Travel Up to 40% Work Type Regular Schedule Full Time Position Description: Telephonic and field-based outreach to engage clients in our care management program.. Establishes close relationships with and serves as a point of contact for clients. Deliver weekly or monthly health education and promote self-management to clients. Communicate with Care Team members (Care Coordinators, Community Health Worker, Primary Care Physicians and other health care providers) to facilitate client care. Observe, report, and assess client self-administration of medication. Identify resources for clients to overcome barriers to care, such as transportation, housing, and childcare arrangements. Remain aware of current services offered by service providers, such as mental health, housing, and employment assistance. Maintain strict confidentiality in accordance with agency policies. May meet with clients after primary care physician appointments to review and update care plan with the Care Coordinator Position Expectations: Meet with Care Team (including, but not limited to, Care Coordinator, Community Health and primary care provider) to discuss client care issues and needs and facilitate client health care. Maintain documentation of all client encounters and complete reporting requirements according to organization standards Track client information, schedules, files, and forms in a confidential manner. Track client attendance at medical appointments and patient navigation sessions and initiate outreach and missed appointment procedures, as necessary. Attend and represent the organization at professional conferences, in-service trainings, and meetings at the request of or with the approval of supervisor. Interest in working with underserved, homeless populations. Physical demands associated with office work. 40% local travel Some evening work may be required. Qualifications: Minimum high school degree, some college education preferred. Strong understanding of cultural competency with the target population Bilingual (English/Spanish) preferred. Computer literacy desirable Commitment to the mission of care coordination Passionate, trustworthy, and empathetic when working with clients. Ability to build relationships with different types of people, including clients, organization members, and health care providers. Good communication and interpersonal skills and ability to speak concisely to clients and Care Team members. Organized with confidential client material and appointment tracking. Flexible and adaptable in response to changing client and health care providers' needs. Benefits: As a firm passionate about health care, we're deeply committed to the health and wellness of our own team members. We offer comprehensive, affordable insurance plans for our team and their families, and a host of other unique benefits, such as a yearly stipend for wellness-related activities, and a paid parental leave program. You can learn more about our benefits offerings here: ******************************************************************* What We Do: COPE Health Solutions (CHS) is a national tech enabled services firm powering success in risk arrangements and development of the future workforce for payers and providers. Our team brings deep expertise, experience, proven tools, and processes to improve financial performance and quality outcomes for all types of payers and providers, de-risking the roadmap to advanced value-based payment. Our firm has expertise in all aspects of population health, strategy, delivery system development, payment systems reform, workforce development and population health management support services, including peerless analytics and performance improvement. We are driven by our passion to help transform health care delivery, align financial incentives to support population health management and build the workforce needed as health care moves to value-based care. COPE Health Solutions' Analytics for Risk Contracting (ARC) Suite provides a powerful array of analytic and reporting tools designed to achieve optimal value and performance for organizations currently in or planning to move to risk-based arrangements. Leveraging our extensive, hands-on expertise in helping IPAs, ACOs and health systems achieve successful outcomes in risk contracts, our team of managed care experts draw insights from the analytic outputs that are tailored to each organization's unique circumstances to interpret the data and recommend initiatives to help improve total cost and quality. Our multidisciplinary team of health care experts provides our clients with the experience, capabilities, and tools needed to plan for, design, implement and support both the development and execution of strategy and developing solutions to some of the industry's most complex problems. We partner with our clients through aligned mission and financial incentives to pursue performance excellence in a challenging and rapidly evolving health care environment. To Apply: ********************************************************

$10,000 Sign on Bonus "They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives The Director of Rehab Services develops and supervises the therapeutic activity program with the goal of meeting the individualized recovery needs of members served. Responsible for supervising the Rehabilitation team and participates as a member of clinical management team. * Employees in this role are required to participate in a structured on-call rotation, remaining accessible and prepared to respond to work-related needs within a designated timeframe. Rotations are scheduled in advance. While on-call, employees must actively monitor communications (e.g., phone, email) and respond in accordance with operational protocols. Shifts Available: Full-Time : Monday - Friday hours may vary and will include on call support Expected starting wage range is $71,614.67 - $ 101,540. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * B.S./B.A. degree in Occupational Therapy, Recreational Therapy, Drama Therapy, Music Therapy, Dance Therapy, Art Therapy, or Vocational Counseling or related field * Registered or eligible for registration as Music Therapist, Art Therapist, Dance Therapist or Rec Therapist in California . Must have CTRS * Two (2) years of experience working in the rehabilitation field within behavioral health * One (1) year of supervisory experience * Must be at least 18 years of age * Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. Additional regulatory, contractual, or local requirements may apply. * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use your personal vehicle to attend meetings, etc. What's In It For You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Heritage Psychiatric Health Facility (PHF) is a 26-bed hospital providing acute psychiatric treatment to adults over the age of 18. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

Description The Lecturer position will support the Director of Workforce Operations in the development and delivery of curriculum materials related to healthcare competencies, professional development, and education for the Health Scholars programs. This will include curriculum review/additions, content development, delivery of content via synchronous modalities and participation in live Q&A sessions with program participants. FLSA Status N/A Salary Range $25/hour Reports To Director, Workforce Operations Direct Reports N/A Location On Site- Orange County (Multiple Locations) Travel 100% Work Type Independent Contractor Schedule Up to 5 hours per week Position Description: Preparing for and delivering lectures, tutorials, workshops, seminars, and live Q&A sessions. Development of content related to the following healthcare topics. Note that qualified candidates will have robust knowledge in the topics listed below: Stroke: Stroke overview Types of stroke Risk factors Symptoms Identifying a stroke - FAST Response to a stroke Treatments Patient Care for patients who had a stroke Vital Signs: What are vital signs Importance of vital signs The key 6 vital signs (body temperature, heart rate, blood pressure, respiratory rate, and pain level) Demonstrate and assess competency for vital signs, EKG lead placement, SCDs, etc. Normal ranges and units of measurement Factors that cause values to deviate from their normal range Common medical conditions associated with each vital sign Medical Topics: Common terms acronym, abbreviations and procedures Patient Positioning (Trendelenburg, Reverse Trendelenburg, Fowler's position, Semi-fowler's position) Cardiovascular System Respiratory System Gastrointestinal & Renal Systems Brain and Nervous System Musculoskeletal System Integumentary System Endocrine System Lymphatic System Oncology Common medical procedures and treatments Preventive Health Services Patient Assessment Terminology Collaborating with program leadership and lecturers to improve teaching methods and expand knowledge base. Evaluating Scholar trainees' comprehension of the delivered content. Qualifications: Health Scholars program alumni required Currently enrolled in an accredited medical school and have successfully completed a minimum of year 1 of inkystruction Passion for student teaching, mentoring and development Able to work collaboratively and effectively with other lecturers and account leadership Excellent interpersonal, oral and written communication skills Available to participate in site and regional trainings that occur during the evenings and weekends (typically 2-3 weekends every month) Detail-oriented and able to work well independently Proficiency with Microsoft Office programs What We Do: COPE Health Solutions is a national tech-enabled services firm, with a population health management analytics software solution Analytics for Risk Contracting (ARC), collaboratively implementing proven products with payer and provider clients to power success in risk arrangements and development of the future workforce. Our multidisciplinary team provides payers and providers with the experience, capabilities and tools needed to plan for, design, implement and support strategy development and execution. We are driven by our passion to help transform health care delivery, align financial incentives to support population health management and build the workforce needed for value-based care. To Apply: To apply for this position, or to view all available positions, visit us at ********************************************************

At Telecare, we believe the strength of our organization rests in the hands of our employees. We believe having a strong, capable, and motivated team is of foundational importance to the organization's mission of delivering excellent and effective behavioral health services. The Chief of Staff plays a critical role in supporting the CEO, functioning as a liaison between them, executive leadership, and stakeholders in the external environment. They are responsible for overseeing the CEO's daily operational needs, ensuring effective coordination of cross-functional teams, delivery of strategic projects and facilitating communication. Telecare's Beck Lane is a four-bedroom home designed to serve clients who have challenging and complex needs, and would otherwise be at risk for admission to acute and locked settings or out-of-state placements. Beck Lane is a Community Crisis Home, a new program model in California, created to serve residents with developmental disabilities and serious mental illness. The Assistant Administrator, under the supervision of the Program Administrator, supervises assigned staff, completes administrative functions related to business operations for the program and supports the Program Administrator in the successful operations of the program. The Assistant Administrator provides coverage to the program when the Administrator is unavailable and may also provide support services for persons served at the program as needed. Shifts Available: Salaried Full Time Status Position at 40 Hours per Week. Monday - Friday, 8:00am - 5:00pm. Expected starting wage range is $70,182.59 - $86,678.47. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. QUALIFICATIONS Required: * High School Graduation or G.E.D. * One (1) year experience providing direct care to individuals with developmental disabilities with challenging behavior service needs, at least 6 months must be working with adult individuals. * Must have at least two (2) years' experience providing direct care or supervision to individuals with developmental disabilities. * Adult Residential Facility (ARF) Administrator certificate issued by the California Department of Social Services or must be registered within 60 days and obtain certification within 6 months and maintain through employment. ARF certification must be complete prior to providing on-call support or backup administrator duties (more than 14 days). * Residential Services Orientation certificate through a Regional Center or register for the first available training within 60 days and obtain certificate and maintain throughout employment. RSO certification must be complete prior to proving on-call support or backup administrator duties. * Board certified as a Registered Behavior Technician within 60 days of initial employment or be a Qualified Behavior Modification Professional (must be RBT certified prior to proving on-call support or backup administrator duties) * DSP I and DSP II certification or obtain both certifications within six (6) months of initial employment. * Must fully qualify as an administrator and obtain written approval from RC and DDS prior to acting as a back up administrator. * Complete 25 hours of continuing education hours every 12 months * Must be at least twenty-one (21) years of age. * Complete 32 hours of on-site orientation within the first 40 hours of employment. * Complete 16 hours of emergency intervention training within the first 80 hours of employment and renewed annually. * Must be CPR, First Aid, and CPI certified (hands-on course) on date of employment or prior to providing direct client care and maintain current certification throughout employment. * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply ESSENTIAL FUNCTIONS * Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders * Carries the program cell phone and is the first contact for program support during scheduled shifts; field staff call-offs and assist with replacement scheduling while on duty. * Provides 24-hour on call coverage as scheduled, including: * Carrying program cell phone and being first contact for program support during scheduled on call shifts; * Available to answer calls and report back to the program within a reasonable time in case of emergency or provide on-site coverage when required * Exercises independent judgment and discretion to provide day-to-day supervision of designated staff members, including: * Assigning staff to work with individual clients based on their individual needs and the individual skill sets of staff members * Directing staff in the performance of their job duties * Related to behavioral services, Training and coaching staff, after completion of RBT and emergency intervention training certification * Evaluating job performance * Overseeing disciplinary process as needed for performance issues * Participating in the recruitment and selection of new staff members * Provides coverage for Administrator duties as needed when the Administrator is unavailable. This includes but is not limited to: * Acting as the Administrator Designee per LIC308 as outlined in Title 22 * Coordinating and monitoring services with program's independent contractors/consultants. * In the Administrator's absence, serving as liaison to internal and external stakeholders, including the Regional Center, * Provides direct care to persons served as a Direct Care Lead or Direct Care Staff when needed to ensure required coverage for the program. * Act as an appropriate role model for residents by dressing and behaving in a socially appropriate manner. * Take residents to medical and dental appointments, and any outside activities, as assigned by the Program Administrator or program designee (i.e. Regional Director). * Must participate in monthly Registered Behavior Technician RBT supervision meeting with qualified supervisor. This position must be supervised for 5% of qualifying activities (applied behavior analytic duties) each month by the assigned BCaBA or BCBA, if applicable. * Provides support with Trust Banking services as related to persons served personal and incidental funds (P&I) * Prepares client charts and audits checklists for charts to assure compliance with regulatory and Telecare standards. * Reviews and approves timecards for assigned program employees. * Assists the Program Administrator in facilitating meetings, including documenting meeting minutes, disseminating information to staff from the corporate office, Operations Leadership and Regional Center. * Manages onboarding process for new hires and maintains personnel files, including updating and tracking required documentation of certification, licensing, Motor Vehicle Reports, insurance, etc. * Maintains OSHA logs and completes Workers' Compensation Reports, completes incident reports. Participates and helps coordinate Safety Meetings * Partners with the Program Administrator on staff scheduling * Responsible for ordering all necessary supplies for program operation * Coordinates maintenance requests * Supports the program with audit preparation; OSHA, Quality Assurance, CCL, Regional Center, etc. * Provides support and backup for administrative duties for the program, as needed. * Ensure and monitor staff's completion of the 25 hours of continuing education hours annually. * Ensure and monitor all services provided by consultants based on individual rate sheets. * Assist with ensuring Direct Care Leads are trained by the behavioral consultant to complete fidelity checks with the Direct Care Staff. Gather and submit fidelity checks to the supervising behavior consultant. Duties and responsibilities may be added, deleted and/or changed at the discretion of management. SKILLS * Must exhibit ability to use critical thinking, situational awareness, conflict resolution, and problem-solving skills. * Must be team oriented, a strong communicator, and exhibit excellent interpersonal capabilities. * Takes initiative and effectively manages time. * Ability to deal effectively with a wide variety of personalities and situations requiring tact, poise, friendliness, and sensitivity. * Maintains integrity and confidentiality of HIPAA compliance and regulations regarding client information and records. * Must be able to communicate well in English, both verbally and in writing * Ability to communicate verbally by phone in English. * Basic knowledge of Microsoft programs and electronic data collection. PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, bend, squat, kneel, crawl, climb and lift and carry items weighing 50 pounds or less as well as to frequently walk, stand, twist, reach and do simple and power grasping. The position requires manual deviation, repetition and dexterity and to occasionally drive and be exposed to uneven walking ground as well as Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious). Visual requirements include computers and books exposure. EOE AA M/F/V/Disability

Alvarado Parkway Institute (API) is a free-standing psychiatric hospital in La Mesa, California with four Intensive Outpatient/Partial Hospitalization Programs. Alvarado Parkway Institute (API) provides comprehensive adult inpatient behavioral health and addictive disorders services in a 66-bed hospital setting located in La Mesa, California. At Alvarado Parkway Institute, we are committed to improving the mental health and well-being of our community. Alvarado Parkway Institute is San Diego's leading provider of comprehensive mental health and substance abuse care. Our mission at API is to improve mental health and quality of life by helping people maximize their potential. Job Description If you're seeking an opportunity for an entry-level position in Quality and Performance Improvement, it just arrived! We have a unique opportunity for someone looking to utilize their abilities with an organization that serves others in the field of behavioral health. We seek an entry-level Performance Improvement Coordinator to assist in monitoring performance improvement-related programs throughout the organization aimed to produce better patient care and employee and provider proficiency through accurate and timely data collection, maintenance, entry, and tracking; report preparation; clinical and administrative quality improvement audits; and other special projects and assignments. This is a hybrid full-time position providing facility-wide support to both the Director of Performance Improvement and Manager of Regulatory Affairs. More specifically, the Performance Improvement Coordinator will be responsible for: Collaboration with various sources/departments in the collection of reports and data for abstracting and analysis; Assist with data entry and tracking into various monitoring systems, mostly Excel based; Use critical thinking in the abstracting of data/information and auditing of health care documentation; Collect, log and maintain various compliance and regulatory records/files; Competency material, communication, and tracking; this may include electronic and/or hard copy preparation and distribution of materials; Assist in the preparation of graphical data representation and PowerPoint slide decks for Quality Council, Risk Management and Safety Committee review; Assist in the program management of the Medical Staff Ongoing Professional Practice Evaluation (OPPE) process; Preparation of correspondence through the use of mail merge, Excel, and Access database. Experience: Experience in the health care industry, Performance Improvement administrative services professional/coordinator, and/or Medical Staff Office experience preferred but not required; Familiarity with medical and business terminology preferred but not required. Minimum Qualifications/Skills: Ability to communicate through all mediums with a high level of professionalism, etiquette and an emphasis on customer experience; Pleasant demeanor, objective, ability to set healthy boundaries and foster a positive work environment; Flexible self-starter with time management and organizational skills to handle simultaneous multiple priorities and projects with adherence to deadlines; Skills in data collection and analysis, interpretation, and evaluation; Basic mathematical skills and practical application of Excel formulas; Ability to carry out duties while exercising reasonable independent judgment, critical thinking, and discretion with minimal guidance and/or supervision while appropriately acknowledging when to ask for help or guidance; Ability to maintain high-level confidentiality and appropriately disseminate information; Strong familiarity with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Access) and other web-based applications; Strong interpersonal skills; Strong organizational and time management skills; Good decision-making skills; Knowing and doing what is expected. Education: Health care industry related preferred. License/Certification: None Job Type: Full Time 40 hours/week, Monday - Friday, AM schedule, with limited flexibility in the shift start and end time (subject to project timelines and requirements). Qualifications Minimum Qualifications/Skills: Ability to communicate through all mediums with a high level of professionalism, etiquette and an emphasis on customer experience; Pleasant demeanor, objective, ability to set healthy boundaries and foster a positive work environment; Flexible self-starter with time management and organizational skills to handle simultaneous multiple priorities and projects with adherence to deadlines; Skills in data collection and analysis, interpretation, and evaluation; Basic mathematical skills and practical application of Excel formulas; Ability to carry out duties while exercising reasonable independent judgment, critical thinking, and discretion with minimal guidance and/or supervision while appropriately acknowledging when to ask for help or guidance; Ability to maintain high-level confidentiality and appropriately disseminate information; Strong familiarity with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Access) and other web-based applications; Strong interpersonal skills; Strong organizational and time management skills; Good decision-making skills; Knowing and doing what is expected. Education: Health care industry related preferred. License/Certification: None Additional Information Alvarado Parkway Institute Behavioral Health System (API) offers a comprehensive benefit package for our full time and part-time employees including a generous PDO (Paid Days Off) accrual rate, sick time, medical, dental, vision, flexible spending accounts (FSA), 401(k) and other value-added plans including accident insurance, long term care insurance and legal assistance. Join our team of compassionate healthcare professionals and commit to improving mental health and quality of life by helping people maximize their potential. Work where you can make a positive impact and lasting difference in people's lives.

Sign On Bonus: $3000 "They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives Under supervision of a licensed clinician, the Social Work Clinician I provides general casework services to members served and natural supports. This involves person-centered recovery planning and collaborating with other services and agencies. Shifts Available: Full-Time | DAYS | Shifts: 8:30 AM - 5:00 PM | Days: Monday - Friday Expected starting wage range is $27.85 - $34.42. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * A Bachelor's Degree in Social Work or psychology from an accredited college or university * Demonstrated experience with behavioral health services * Must be at least 18 years of age * Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply. * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use your personal vehicle to drive clients to appointments and groups, etc. (weekly mileage reimbursement at the IRS rate) What's In It For You* * Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps. * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Based on the Assertive Community Treatment (ACT) model, STRIDES of Alameda County is an intensive community support service for 120 individuals with severe mental illness (SMI), between the ages of 18-62, who are considered to be at great risk for psychiatric hospitalization. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

Description We are seeking an experienced and mission-driven Head of Product to lead the strategy, roadmap, and execution for ARC. This platform is central to our tech + services model and is used by payers, providers, and IPAs to manage performance across value-based arrangements, especially in Medicare Advantage, Medicaid, and commercial risk.The ideal candidate has a proven track record leading product development for complex healthcare data platforms-preferably focused on value-based care with experience in quality, risk adjustment, care management, practice optimization, or performance analytics. You will work closely with clients, engineers, data scientists, and internal consulting teams to ensure ARC continues to evolve as a best-in-class offering. FLSA Status Exempt Salary Range $170,000-$200,000 Reports To CEO /Chief Strategy Officer Direct Reports No Location Remote Travel Up to 10% Work Type Regular Schedule Full Time Position Description: Own the product vision, roadmap, and execution for the ARC platform. Translate market needs and client feedback into scalable product features and workflows Collaborate with engineering, analytics, and UI/UX teams to prioritize and deliver new functionality Partner with sales, client success, and advisory teams to support go-to-market, onboarding, and adoption Ensure ARC evolves to meet regulatory and technical requirements in MA, Medicaid, and commercial markets Lead pricing, packaging, and product positioning strategies Define and track product KPIs aligned to business outcomes and client value Drive continuous discovery and competitive benchmarking Qualifications: 10+ years in product management, with 5+ years in a leadership role Direct experience with population health, value-based care, performance analytics, or payer-provider platforms Strong understanding of risk adjustment, cost/utilization analysis, quality measures (HEDIS, Stars), and care management Proven success leading cross-functional teams in a high-growth environment Comfort navigating complex stakeholder environments (health systems, payers, ACOs, MSOs) Experience with SaaS product lifecycle, agile methodologies, and data visualization tools Excellent communication and executive presence Bonus: Experience with NCQA certification, Quality Registry/Quality Clinical Data Registry Requirements, FHIR/API standards, and/or CMS innovation models Benefits: As a firm passionate about health care, we're deeply committed to the health and wellness of our own team members. We offer comprehensive, affordable insurance plans for our team and their families, and a host of other unique benefits, such as a yearly stipend for wellness-related activities and a paid parental leave program. You can learn more about our benefits offerings here: ******************************************************************* About COPE Health Solutions COPE Health Solutions is a national tech-enabled services firm powering success for health plans and for providers in risk arrangements. Our comprehensive NCQA certified population health management platform and highly experienced team brings deep expertise, experience, proven tools, and processes to improve financial performance and quality outcomes for all types of payers and providers. CHS de-risks the roadmap to advanced value-based payment and improves quality and financial performance for providers, health plans and self-insured employers. For more information, visit CopeHealthSolutions.com. To Apply: ********************************************************

The Behavioral Health Practitioner (BHP) will work on a multidisciplinary healthcare team in a primary care/telephonic setting, focusing on coaching and coordination of care for patients needing navigation and addressing patient care needs and follow-up after clinical care. Responsibilities specific to the BHP include providing observation, ongoing assessment, and therapeutic intervention consistent with physical and psychological status. Awareness of services available to patients and their families is an important part of this assessment. FLSA Status Exempt Salary Range $85,000-$110,000 Reports To Director, Care at Home Solutions Direct Reports None Location San Bernardino Travel Up to 50% Work Type Regular Schedule Full Time Applicable Licenses: Valid and Current LCSW, LMHT, LPCC, LMFT, LCADAC, LICSW or LMSW CA licensure Posiition Description Assess identified patients to determine appropriateness for management early in their disease process and at any time during the continuum of care. Complete a comprehensive assessment to identify patient risk and develop a care plan utilizing expertise and judgement to evaluate needs for alternative services as needed. Assess members' High-Risk Social Needs, such as housing, food, transportation, and safety in the home. Work collaboratively with APPs, physicians and community resources including pharmacists, nurses, registered dieticians, and other disciplines to address patient needs as identified in assessments. Assess and screen members for behavioral health concerns (depression / substance abuse) utilizing screening tools, including the PHQ2 and 9 Depression screenings, and ensure they are receiving appropriate behavioral health interventions. Facilitate any necessary follow-up or referrals for behavioral health needs with local behavioral health providers. Develop, facilitate, and communicate a plan of care in partnership with the member, family (or designated representatives), providers, and multidisciplinary care team to assess the options of care including use of benefits and community resources. Update care plan to include progress towards achieving established goals and self-management activities. Coordinate necessary referrals and authorizations pertinent to patient care and well-being. Utilize developed systems, processes, and initiatives to engage patients in relevant social activities necessary to promote wellness and care at the right place and time. Facilitate member adoption of strategies to promote physician recommended behavior changes. Identify and utilize cultural and community resources and align with the patient's cultural preferences as much as possible. Facilitate the information flow between health representatives and the care team. Coordinate care and communicate with multiple providers, internal and external to the practice. Act as a resource for both clinical and non-clinical staff [i.e., care coordinators, community health works, APPs]. Attend required training and collaboration sessions [i.e., learning sessions/ practice team meetings] as scheduled. Provide and facilitate open communication regarding patient status, with physicians and Care at Home Solutions team. Other job-related duties as assigned. Qualifications or Education, Training and Experience Valid and current LCSW, LMHT, LPCC, LMFT, LCADAC, LICSW, or LMSW CA licensure 3-5 years' care management and/or managed care experience in one of the following settings: acute inpatient, rehabilitation, sub-acute, skilled facility, homecare, ambulatory care management, or managed health plan. 2-5 years of leadership experience in a care management/managed care setting (preferred) Bilingual Spanish/English Working knowledge of the following required: Timely and accurate documentation of day-to-day activities in designated technology platform. Adaptable to new technologies and software. Proficiency in EMR system(s), Outlook and data entry experience preferred. Basic PC skills (MS Word/Outlook/PPT/Excel). Knowledge of Federal and State regulations for Medicare and Medicaid and other national and state funded programs. Knowledge of community resources access. Examples of Competencies: Ability to use independent judgment and to manage and impart confidential information. Ability to analyze and solve problems requires details, data and facts that must be analyzed and challenged prior to making decisions. Strong communication, listening interpersonal skills. Ability to clearly communicate medical information to professional practitioners and/or the public. Excellent organization, prioritization, follow up, analytical and time management skills with ability to handle multiple priorities and deadlines. Good interpersonal skills, sense of urgency, being proactive and ownership for one's work. Dependable, with strong work ethics and extremely high degree personal integrity. Ability to deal with multiple interruptions on a continual basis that must be met with a friendly exchange with others. Ability to develop and implement new approaches to improve processes, procedures, or the general work environment. Ability to review critical issues, effectively solve problems and create action plans. Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Examples of Work Environment While performing the duties of this job, the employee is regularly required to walk, bend, sit, talk, lift, or hear. The employee is regularly required to stand, walk, and use hands and arms to operate general office equipment PC, telephone, file cabinets, copier, postage meter, fax machine and printer. The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Equal Employment CARE AT HOME SOLUTIONS values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. CARE AT HOME SOLUTIONS is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.

Description The Provider Relations Coordinator plays a key role in supporting the contracting and credentialing operations of CHS IPA. This position partners closely with Business Development Managers and other internal teams to ensure timely onboarding, compliance, and engagement of network providers. The Coordinator serves as a vital liaison between COPE Health Solutions and its provider community, helping to strengthen relationships and ensure operational excellence across the IPA network. FLSA Status Non-Exempt Salary Range $23.00 - $29.00 per hour Reports To Assistant Vice President - IPA Leadership Direct Reports No Location Fresno, CA Travel Up to 80% Work Type Regular Schedule Full Time Position Description: Contracting & Provider Support Assist BDMs in preparing, tracking, and processing provider participation agreements. Manage contract packets, ensuring all required forms and addenda are included. Maintain contract status logs and follow up on outstanding agreements. Coordinate with providers and practice managers to collect signatures, answer questions, and ensure timely completion. Credentialing & Document Management Review all credentialing submissions for completeness (e.g., licenses, DEA, malpractice insurance, board certifications, CAQH attestation). Proactively outreach to providers/practice staff to obtain missing or expired documents. Liaise with ProSource MSO to submit credentialing packets and resolve deficiencies. Track credentialing and recredentialing timelines, ensuring compliance with payer and regulatory standards. Maintain organized digital records within Salesforce/CRM or shared systems. Provider Communication & Relationship Management Serve as a first-line contact for provider inquiries related to contracting and credentialing. Support scheduling of provider recruitment meetings and orientations. Coordinate logistics for provider information sessions, community meetings, and trainings. Deliver excellent customer service to enhance provider satisfaction and engagement. Data Entry & Reporting Enter and update provider demographic, contract, and credentialing data in CRM/roster systems. Generate weekly/monthly reports on contract pipeline, credentialing status, and onboarding progress. Flag potential delays or risks in contracting/credentialing workflows for BDM and leadership review. Ensure accuracy of provider data for network adequacy reporting and payer submissions. Compliance & Quality Assurance Monitor expirables (licenses, DEA, malpractice, etc.) and send reminders ahead of deadlines. Ensure all provider records comply with internal policies, payer requirements, and audit standards. Support internal and external audits by providing documentation and status updates. Administrative & Team Support Manage calendars, outreach campaigns, and follow-ups for BDMs. Prepare meeting materials, presentations, and contracting reports. Assist with travel logistics, event coordination, and expense submissions as needed. Provide cross-coverage for other coordinators during peak contracting/credentialing periods. Qualifications: Associate or bachelor's degree preferred (or equivalent work experience). 2+ years of experience in healthcare provider relations, contracting, credentialing, or MSO/IPA operations. Familiarity with CAQH, CMS, NCQA, and managed care credentialing standards. Strong organizational and time-management skills with attention to detail. Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite; experience with Salesforce or CRM a plus. Ability to manage multiple priorities, meet deadlines, and work independently while supporting team goals. Benefits: As a firm passionate about health care, we're deeply committed to the health and wellness of our own team members. We offer comprehensive, affordable insurance plans for our team and their families, and a host of other unique benefits, such as a yearly stipend for wellness-related activities and a paid parental leave program. You can learn more about our benefits offerings here:******************************************************************* About COPE Health Solutions COPE Health Solutions is a national tech-enabled services firm powering success for health plans and for providers in risk arrangements. Our comprehensive NCQA certified population health management platform and highly experienced team brings deep expertise, experience, proven tools, and processes to improve financial performance and quality outcomes for all types of payers and providers. CHS de-risks the roadmap to advanced value-based payment and improves quality and financial performance for providers, health plans and self-insured employers. For more information, visit CopeHealthSolutions.com. To Apply: To apply for this position or for more information about COPE Health Solutions, visit us at ********************************************************

Description The Community Health Worker (CHW) is responsible for helping patients and their families to navigate and access community services, other resources, and adopt healthy behaviors. The CHW supports providers and the Case Managers through an integrated approach to care management and community outreach. As a priority, activities will promote, maintain, and improve the health of patients and their family. CHW provides social support and informal counseling, advocates for individuals and community health needs. FLSA Status Non-Exempt Salary Range $26.00 - $30.00 per hour Reports To Licensed Clinical Social Worker Direct Reports None Location Riverside, CA Travel Up to 80% Work Type Regular Schedule Full Time Position Description: Educating members about ECM services, assisting them with enrollment and serving as the primary liaison between the member and any services they may need. Support individuals and family as they navigate the health care system and transition to improvement in self-care and health care management. Responsible for establishing trusting relationships with patients and their families while providing general support and encouragement. Provide ongoing follow-up, basic motivational interviewing, and goal setting with patients/families. Helping bridge conversations with members and remove barriers that prevent them from accessing health and social services; and conduct face-to-face outreach to panel of members for appointment scheduling, needs assessment, and care gap closure. Meeting member in clinic, facility or at home to help identify social determinants of health impacting member's health and general well-being. Collaborate with the full care team to create an individualized, linguistically and culturally appropriate care plan for every enrolled member. Assists members in accessing health-related services and community resources, such as accompaniment to specialist appointments and assistance with enrollment forms. Facilitates communication between all parties (members, families, colleagues, and community-based organizations) as needed. Documents interactions with members and on behalf of members in medical record Follow - up with patients via phone calls, home visits and visits to other settings where patients can be found. Help patients set personal health related goals and attend appointments. Provide referrals for services to community agencies as appropriate. Help patients connect with transportation resources and provide appointment reminders in special circumstances. Exhibit excellent working relations with patients, visitors and staff, Effectively communicating CHS' mission. Work closely with medical providers to help ensure that patients have comprehensive and coordinated care plans. Work collaboratively with other clinical personnel assigned to the same patient. Knowledgeable about community resources appropriate to needs of patients/families. Responsible for providing consistent communication to the Case Manager to evaluate patient/family status, ensuring that provided information, and reports clearly describe progress. Act as a patient advocate and liaison between the patient/family and community service agencies. Record patient care management information in the EMR and other software no later than 24 hours after patient contact. Manage assigned caseload of patients. Always maintain HIPPA compliance. Competencies: Good organizational skills to handle multiple priorities while remaining professional and calm. Ability to work with many diverse people, including children and teenagers. Effective telephone skills. Strong level of confidentiality due to the sensitivity of materials and information handled. Ability to make suggestions on workflow or system efficiency and effectiveness. Ability to work independently and be self-directed and flexible. Ability to prioritize. Ability to perform functions with minimal supervision. Ability to work at a high-volume level of accuracy. Position Expectations: Be committed to the mission of COPE Health Solutions ECM Program. Behave in a professional manner and consistently demonstrate and promote the values of respect, honesty, and dignity for the patient, families, and all members of the health care team. Committed to the constant pursuit of excellence and teamwork in improving the care of the patient and families in the community. Be punctual for scheduled work and use time appropriately. Perform duties in a conscientious, cooperative manner. Perform required amount of work in a timely fashion with a minimum of errors. Be neat and maintain a professional appearance. Maintain confidentiality and protect the program by abiding by laws and principles related to confidentiality; keep information concerning Program Operations, patients and employees confidential. Qualifications: Valid California Driver's License High school graduate or equivalent required; Associate's Degree in Business Administration or related field preferred. Successful completion of a Community Health Worker formal training program such as from a college or other education institution is preferred. Written and oral fluency in English and Spanish is preferred. Experience working in a multi-cultural setting. Willing to learn and understand a variety of different cultures, perspectives, and norms. Experience working in a community-based setting for at least 1 to 2 years preferred. Basic computer skills required; electronic medical record (EMR) experience preferred. Understand the community served, community connectedness. Good communication skills, such as listening well, and using language appropriately. Ability and willingness to provide emotional support, encouragement, and motivation to patients. Benefits:As a firm passionate about health care, we're deeply committed to the health and wellness of our own team members. We offer comprehensive, affordable insurance plans for our team and their families, and a host of other unique benefits, such as a yearly stipend for wellness-related activities, and a paid parental leave program. You can learn more about our benefits offerings here: ******************************************************************* What We Do: COPE Health Solutions (CHS) is a national tech enabled services firm powering success in risk arrangements and development of the future workforce for payers and providers. Our team brings deep expertise, experience, proven tools, and processes to improve financial performance and quality outcomes for all types of payers and providers, de-risking the roadmap to advanced value-based payment. Our firm has expertise in all aspects of population health, strategy, delivery system development, payment systems reform, workforce development and population health management support services, including peerless analytics and performance improvement. We are driven by our passion to help transform health care delivery, align financial incentives to support population health management and build the workforce needed as health care moves to value-based care. COPE Health Solutions' Analytics for Risk Contracting (ARC) Suite provides a powerful array of analytic and reporting tools designed to achieve optimal value and performance for organizations currently in or planning to move to risk-based arrangements. Leveraging our extensive, hands-on expertise in helping IPAs, ACOs and health systems achieve successful outcomes in risk contracts, our team of managed care experts draw insights from the analytic outputs that are tailored to each organization's unique circumstances to interpret the data and recommend initiatives to help improve total cost and quality. Our multidisciplinary team of health care experts provides our clients with the experience, capabilities, and tools needed to plan for, design, implement and support both the development and execution of strategy and developing solutions to some of the industry's most complex problems. We partner with our clients through aligned mission and financial incentives to pursue performance excellence in a challenging and rapidly evolving health care environment. To Apply: To apply for this position, or to view all available positions, visit us at ********************************************************

Description The Analyst is responsible for participating in internal and external projects. This will involve hands-on work with clinic staff, providers, executives, vendors and other stakeholders to successfully implement innovative care models and improve health outcomes. The successful candidate will have the opportunity to gain practical experience and technical skills in health care management and clinical redesign. FLSA Status Exempt Salary Range $80,000-$100,000 Reports To Revenue Cycle Manager Direct Reports None Location Hybrid (3-4 days in office) Travel Up to 25% Work Type Regular Schedule Full Time Position Description: Work closely with Revenue Cycle Manager and additional members of the team and staff to accomplish the goals, objectives and strategic plans for the company Data research and analysis - writing queries, analyzing results, identifying trends/gaps Create reports around system performance, client data and other business needs. Generate Claims Audit trail and reporting for leadership Ensure Claims are submitted timely and tracked Work with biller and payor to align processes for optimal outcomes in revenue cycle process Perform financial and data analytics to support strategic planning in a wide variety of health care settings Assist in the development of project deliverables, white papers, and other business materials Meet with assigned supervisor and additional team members to gain a clear understanding of the projects, their goals and expected outcomes as well as maintain a timeline for the assigned projects Knows and complies with firm quality standards. Understands and can recognize and raise risks pertinent to assigned work (at-risk deliverables, deadlines, quality issues, etc.) Capable of developing workplans for deliverable production or workstream using basic project management tools. Complete assigned work according to plan and timeline Maintain understanding of our firm's service lines/offerings and differentiating factors with regards to main competitors Know and understand our organizational balanced scorecard content. Supports related internal improvement initiatives as requested by supervisor Actively seek out mentoring and professional growth opportunities. Receives feedback openly; demonstrates an eagerness to improve based on feedback Ensure compliance with all local, state and federal regulations and ethical standards Additional responsibilities to be determined based on team and project needs Qualifications: Bachelor's degree 5 years revenue cycle experience Ability to work effectively on multiple projects in a fast-paced environment Excellent organization, interpersonal, oral and written communication skills Proficiency in Microsoft Excel Experience in managing data pipelines Experience in managing Revenue Cycle process for Medicaid and Medicare payments Understands the Claims Submission Process Benefits: As a firm passionate about health care, we're deeply committed to the health and wellness of our own team members. We offer comprehensive, affordable insurance plans for our team and their families, and a host of other unique benefits, such as a yearly stipend for wellness-related activities, and a paid parental leave program. You can learn more about our benefits offerings here: ******************************************************************* What We Do: COPE Health Solutions (CHS) is a national tech enabled services firm powering success in risk arrangements and development of the future workforce for payers and providers. Our team brings deep expertise, experience, proven tools, and processes to improve financial performance and quality outcomes for all types of payers and providers, de-risking the roadmap to advanced value-based payment. Our firm has expertise in all aspects of population health, strategy, delivery system development, payment systems reform, workforce development and population health management support services, including peerless analytics and performance improvement. We are driven by our passion to help transform health care delivery, align financial incentives to support population health management and build the workforce needed as health care moves to value-based care. COPE Health Solutions' Analytics for Risk Contracting (ARC) Suite provides a powerful array of analytic and reporting tools designed to achieve optimal value and performance for organizations currently in or planning to move to risk-based arrangements. Leveraging our extensive, hands-on expertise in helping IPAs, ACOs and health systems achieve successful outcomes in risk contracts, our team of managed care experts draw insights from the analytic outputs that are tailored to each organization's unique circumstances to interpret the data and recommend initiatives to help improve total cost and quality. Our multidisciplinary team of health care experts provides our clients with the experience, capabilities, and tools needed to plan for, design, implement and support both the development and execution of strategy and developing solutions to some of the industry's most complex problems. We partner with our clients through aligned mission and financial incentives to pursue performance excellence in a challenging and rapidly evolving health care environment. To Apply: *******************************************************