Global Director jobs at Copeland's of New Orleans

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location: Located in Boston's Back Bay neighborhood, we're a 5-minute walk from Prudential Center and three blocks from Fenway Park - home of the Boston Red Sox. The Charles River, Boston Commons, and many historical and cultural venues are within walking distance. Our hotel also features a fitness center and a Corner Pantry. Overview: The Director of Revenue Management is responsible for identifying and maximizing all potential revenue opportunities for the hotel. In today's lodging environment, understanding channel and yield management is critical for maximizing revenues. The Director of Revenue Management is responsible for formulating long and short-term Revenue Management strategies and for overseeing their successful execution towards the advancement of RevPAR market share. This includes the analysis of revenue potential generated by the transient and group market segments as well as the market segmentation within transient and group. One will combine this with catering and space utilization as well as other revenue considerations (i.e.: golf, spa, etc.) in order to determine the appropriate mix of business to achieve revenue potentials every day of every year. Responsibilities: Establish hotel pricing levels in all segments and all room types. Responsible for the daily room inventory management process and daily pricing process. Monitor competitor rates, positioning, strategies and data; maintain understanding of the dynamics of the local market and demand generators and present appropriate action plans to management. Monitor and communicate fluctuations in occupancy to operational departments so they can effectively manage staffing requirements and increase efficiency. Analyze local events and activities and project the effect of opportunities they create. Understand the macro and micro-economic variables affecting supply and demand in the local marketplace and use this knowledge to create accurate operational and financial room revenue forecasts. Perform unconstrained demand analysis to determine optimal business mix. Responsible for all short and long term forecasts including Weekly Forecasts, 30 60 90 Forecasts, In the month forecasts, and Full year forecasts. Oversee process for evaluating all opportunities for contracted business (group, wholesale, corporate negotiated, etc.) presented through the Sales department. Ensure that process enables high speed of response while maximizing profits. Responsible for the maintenance of any software programs which contribute to the management of rooms revenue, including the CRS, RMS, PMS and Sales & Catering system. Monitor RevPAR index on STR report and provide critical analysis of performance on weekly and monthly basis. Prepare annual Rooms revenue budget. Chair weekly Revenue Strategy meetings in order to formulate and disseminate strategies and tactics. Ensure that prior decisions are re-visited in this forum in order to evaluate their effectiveness and promote learning. Prepare and present monthly and or quarterly presentations to ownership. Ensure all distribution channels have correct content and pricing. Develop and maintain a close relationship with the market manager of all OTAs to maximize the opportunities with these channels. Develop and maintain relationships with other market Directors of Revenue to create a network of peers in your community Actively develop all subordinates, ensuring that they have opportunities to grow their Revenue Management and leadership skill base through personal attention, internal/external training and participation in industry events. Responsible for Digital Marketing such as pay per click campaigns, e-mail blasts, GDS advertising, etc. Establish and communicate sales strategy for day, week, month and rolling 12 months. Communicate any strategy changes or update any calendars for the sales team to use. Analyze prior night successes: Did the hotel sell out? Were the right decisions made for overselling? Address the opportunities in Highgate Hotel Business Review (HHBR) morning meeting. Place test calls to Central Reservation Office (CRO) and property to ensure accuracy of rate quoting, restrictions and selling approach. Manage and communicate group cut off dates and verify pick up to actual block and cut-off dates. Ensure accuracy from the daily Flash Report. Review actual performance versus Potential performance. Complete all required month end reports with detailed analysis. If necessary, complete action plans for the property to follow to create additional production/revenue. Review Agency 360 reports for trends, booking windows and sources of business as well as rates compared to competition. Review volume account production with Transient Sales Manager and Director of Sales. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management. Qualifications: Minimum of 4 years experience in the Revenue Management field Bachelor's Degree In-Depth knowledge of all industry reports such as STR, Agency 360, Demand 360, OTA Insights etc. Proficient in Microsoft Excel, Word, Power Point Ability to work quickly in a high-pressure & high stress environment Ability to communicate clearly both verbally and in writing Excellent time management skills Exceptional with details and follow up Flexible and long hours sometimes required.

Company Profile: At CAVA we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity, and the pursuit of excellence in everything we do. We are working towards something big , together. We foster a culture built on five core values: Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others. Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious. Act with Agility: We welcome change; it's the only constant. We embrace, adjust, and adapt. Passion for Positivity: We greet each day with warmth and possibility. Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. Sr Manager - AI Enablement & Data Science We are seeking an experienced and visionary leader to drive our AI Enablement and Data Science initiatives. This role will oversee the strategy, execution, and adoption of AI and data science solutions across the organization, empowering business teams through advanced analytics, scalable AI capabilities, and data-driven decision-making. You will build and lead a high-performing team, partnering with business stakeholders to unlock value from data and accelerate our AI maturity. The Sr Manager of AI Enablement & Data Science will work with engineers to design, develop, and deploy AI-driven solutions tailored to the unique challenges of the quick-serve restaurant industry. This role requires deep technical expertise in AI, machine learning, and data science, combined with a practical understanding of QSR operations, such as supply chain management, customer behavior analysis, and operational efficiency. The ideal candidate will bridge technical innovation with business impact, delivering scalable solutions that improve guest experience, streamline processes, and drive profitability. What You'll Do: Strategy and Leadership: Define and execute the AI/ML/Gen AI technical direction, vision, and roadmap ensuring alignment with strategic goals Serve as a trusted advisor to senior executives, translating complex data science topics into business language Lead cross-functional AI Council to ensure compliance with data privacy, security, and ethical AI standards and identify high-value AI use cases and prioritize investments Establish frameworks, platforms, and reusable assets to democratize AI and make it accessible across business units Develop team strategy Model Development: Oversee the design, development, and deployment of machine learning models and algorithms to solve QSR-specific challenges, including: Predictive analytics for inventory and supply chain optimization. Customer segmentation and personalized recommendation systems for drive-thru, mobile apps, and loyalty programs. Real-time analytics for operational efficiency, such as staffing optimization and queue management. Natural language processing (NLP) Data Infrastructure: Collaborate with IT and engineering teams to build and maintain robust data pipelines, ensuring high-quality, real-time data availability for AI applications. Practical Application: Translate complex AI models into actionable insights and tools that non-technical stakeholders (e.g., restaurant managers, marketing teams) can leverage to improve decision-making. Stay at the forefront of AI and data science advancements, evaluating their potential applications to our business and presenting your findings to senior leadership. Oversee the entire data science lifecycle, from data collection and cleaning to model development, deployment, and performance monitoring on the Databricks platform. Develop and maintain a robust data infrastructure on AWS and Databricks to support our AI and data science initiatives. The Qualifications: 10+ years of hands-on experience in data science and machine learning. 5+ years people leadership experience with the ability to hire, develop, and build high-performing teams. Proven experience with the Databricks platform for large-scale data engineering, analytics, and machine learning. Excellent executive communication skills with the ability to influence stakeholders at all levels Experience with big data tools (e.g., Hadoop, Spark, Databricks) and data pipeline orchestration (e.g., Airflow, Kafka). Proficiency in programming languages such as Python, R, Scala, or SQL. Expertise in developing and deploying machine learning models, including supervised and unsupervised learning, deep learning, and NLP. Strong understanding of data engineering principles, including ETL processes and database management. Familiarity with real-time analytics and edge computing for IoT applications in restaurants (e.g., smart kitchen equipment). Master's degree or PhD in Computer Science, Applied Mathematics, Data Science, or related quantitative field desired, or bachelor's degree in quantitative disciplines (Science, Technology, Engineering, Mathematics) Physical Requirements: Ability to maintain stationary position to be able to operate a computer and other office equipment Must be able to identify, analyze and assess details For certain positions, must be able to occasionally move or transport items up to 50 pounds Ability to communicate with others and exchange information accurately and effectively Constantly positions self and move about to support ordinary restaurant or food production support or office operations, as applicable Ability to work in a constant state of alertness and in a safe manner What we offer: Competitive salary, plus bonus and long-term incentives* Early Wage Access! Unlimited PTO, paid parental leave, plus paid opportunities to give back to the community Health, Dental, Vision, Telemedicine, Pet Insurance plus more! 401k enrollment with CAVA contribution Company-paid STD, LTD, Life and AD&D coverage for salaried positions* Free CAVA food Casual work environment The opportunity to be on the ground floor of a rapidly growing brand All exempt and non-exempt employees are eligible for benefits. Benefits are effective on the 1st of the month following 30 days of service, and you have until the day before the effective date to enroll. A new hire can enroll in our benefit program by selecting a link that is emailed directly to the new hire at their personal email address once hired Please note that visa sponsorship is not available. The compensation range posted includes total cash *Indicates qualifying eligible positions only CAVA - Joining “A culture, not a concept” This job description is not intended to be a comprehensive list of all the duties and responsibilities of the position, and such duties and responsibilities may change without notice. As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.

CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY Chipotle is building a modern, enterprise-grade Data Science organization focused on reliability, governance, and the delivery of high-impact machine learning solutions. As Senior Manager, Data Science, you will lead a team of data scientists and/or analytics engineers responsible for developing, deploying, and operationalizing production ML models that improve decision-making across Digital, Restaurant Operations, Supply Chain, Finance, Marketing, and the broader enterprise. You will partner closely across Data Engineering, BI Engineering, Product & Technology, and business teams to define model development standards, experimentation frameworks, and operational practices that ensure long-term model reliability and transparency. This role will also play a key part in supporting Chipotle's Data Science and AI vision and roadmap by helping evaluate emerging capabilities, aligning ML efforts with platform strategy, and advancing responsible, strategic adoption of AI technologies. This is a hands-on leadership role that translates data science strategy into reliable, scalable solutions that power the business every day. LOCATION This position will be based in our Newport Beach, CA office 4 days per week (with work from home on Friday). Remote work is not available for this role. WHAT YOU'LL DO Leadership & Strategy: Lead, mentor, and grow a high-performing Data Science team of data scientists and/or analytics engineers. Partner with the Director of Analytics Engineering to build and execute Chipotle's Data Science strategy, roadmap, operating model, and AI enablement goals. Support the development and adoption of frameworks, guidelines, and capabilities that enhance Chipotle's readiness for scalable AI integration. Define and enforce modern data science, analytics engineering, and MLOps best practices. Establish standardized frameworks for experimentation, causal inference, model validation, and success measurement. Promote a culture of documentation, peer review, testing, and operational excellence. Data Science, MLOps & AI Execution: Own the complete ML lifecycle-from problem framing through data sourcing, modeling, deployment, monitoring, and continuous improvement. Build, manage, and maintain reliable feature pipelines and ML workflows. Deploy production ML models and implement observability for drift, data quality, concept changes, bias, performance, and SLAs. Ensure reproducibility through versioning, testing, documentation, and proper model lineage. Modernize Chipotle's data science capabilities by exploring and evaluating emerging technologies and future platform capabilities, including potential expansion into cloud-native ML platforms. Support Chipotle's AI enablement efforts by helping evaluate emerging AI capabilities and potential applications. Ensure all ML products follow governance, risk, security, and explainability expectations. Cross-Functional Collaboration: Partner with Digital, Marketing, Restaurant Operations, Finance, Supply Chain, Product, and other business teams to identify and prioritize high-value ML opportunities. Collaborate with engineering teams to design production-ready ML solutions based on enterprise platform strategy. Partner with the Data Engineering team to strengthen Data Science-owned transformations and ensure high-quality, reliable data pipelines. Contribute to platform modernization efforts by helping define when Data Science should use specific data transformation patterns or workflows in alignment with the broader platform strategy. Translate business needs into statistical, machine learning, causal inference, or optimization solutions. Collaborate with BI Engineering to align KPIs, metrics, and logic between analytics output and ML-driven insights. Communicate insights, model performance, risks, and decisions clearly to executive, technical, and operational audiences. Build trust and adoption of ML-based solutions across the business through strong storytelling, clarity, and measurable outcomes. WHAT YOU'LL BRING TO THE TABLE Required: 8+ years of experience in data science, machine learning, predictive modeling, recommendation systems, or advanced analytics. 3+ years managing or leading data scientists and/or analytics engineers. Hands-on proficiency in Python, SQL, and modern ML frameworks. Experience deploying and maintaining enterprise-grade production ML models. Strong experience with model lifecycle management, monitoring, versioning, and reproducibility. Experience with experimentation frameworks (A/B testing, uplift modeling, causal inference). Familiarity with modern data governance/cataloging systems such as Unity Catalog and/or Snowflake Horizon. Experience with feature store technologies. Strong communication, executive storytelling, and cross-functional partnership skills. Preferred: Bachelor's degree in a quantitative field (Statistics, Computer Science, Engineering, Mathematics, Economics, etc.) or equivalent work experience. Master's or PhD in a quantitative field. Experience with generative AI, embeddings, LLM prompting, or retrieval-augmented approaches. Experience with vector search technologies. Experience applying responsible AI practices (fairness, explainability, risk mitigation). Experience with DBT or similar data transformation frameworks. Experience with real-time or event-driven ML patterns. Experience in retail, restaurant, QSR, or consumer analytics. PAY TRANSPARENCY A reasonable estimate of the current base pay range for this position is $147,000.00-$217,500.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit ********************************** for more details. WHO WE ARE Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.comif you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.

About the Role: The Senior Manager, Supply Planning ensures brands are available for delivery in the right place at the right time. This role is the key liaison to the breweries ensuring the proper products are being planned based on the Sales Plan. This role has End-to-end accountability for inventory levels and NPI transitions in our demand points. Key Responsibilities: Create, maintain, and communicate the 12-18 month sales plan, which is based on input from the Depletions Forecast, historical sales data and statistical analysis of past performances. The Sales Plan drives the production, and replenishment plans from the breweries. Evaluate production plans and replenishment plans with partner breweries to ensure master schedule and materials planning effectively supports the forecast. Collaborate with HUSA Demand Planning managers to understand and plan for factors that may impact demand (i.e. distributor's inventory strategies, pricing, promotions, events) Create scenario planning exercises and lead contingency plans to mitigate disruptions or responses to promotional activities Design seasonal stock inventory strategies in collaboration with each part of the supply chain to ensure shelf availability Collaborate with the assigned breweries through the weekly operations meeting to gain alignment on the Supply Plan, review any supply chain constraints and plan new product transitions Conduct product segmentation to ensure shelf availability and correct replenishment strategies Lead root cause analysis and lead improvement teams with continuous improvement tools and mindset Support finance in developing latest estimates and 3-year plan for assigned portfolios Partner with the HUSA Customer Support Managers to review stock levels and determine weekly order strategy Lead monthly supply review meetings in the S&OP cycle to review performance KPI's, deployments and escalations with assigned breweries and local cross functional team Track forecast accuracy and report against targeted levels Create reports illustrating current forecasts and past forecast performance Continuously improving demand forecasting techniques and methods with competitive industry methods Basic Qualifications/Requirements: 5-7 years of relevant Supply Chain experience Bachelor's degree (Supply Chain Management Preferred) Proven experience partnering with international supply chain teams Demonstrated understanding of all aspects of End-to-End Supply Chain Management Forecasting and Statistical Modeling Manufacturing Warehousing Logistics/Distribution Compensation: 125,000K annually + Bonus + Full Benefits (Medical, Dental, Vision, 401K) HEINEKEN Behaviors Connect Shape Develop Deliver Heineken USA is an equal opportunity employer. We believe the diversity of our people makes us as strong and unique as our brands. We do not discriminate based on race, color, religion, age, or any other basis protected by law. This position is not available for visa sponsorship. This position is not eligible for relocation assistance.

Senior Director, Portfolio Management Renewals & Relicensing page is loaded## Senior Director, Portfolio Management Renewals & Relicensinglocations: Field/Remotetime type: Full timeposted on: Posted Todayjob requisition id: R20959**Senior Director, Portfolio Management - Renewals & Relicensing****Job Summary:**Lead strategic initiatives and operations to drive brand performance and Choice market share. Oversee key functional areas, including Relicensing, Renewals, and Portfolio Management. Ensure revenue goals and retention targets are met while focusing on net unit and net revenue growth. Apply operational collaboration across the enterprise to improve KPIs such as voluntary retention rate and contract deal value. Collaborate with senior leaders to align with corporate objectives and implement multi-year initiatives to optimize financial performance and brand growth.**Primary Duties & Accountabilities:*** **Owner & Portfolio Strategy:** + Develop and lead strategic management of brand portfolios and renewal/relicensing processes to drive growth and deal value. + Collect and apply field intelligence to inform retention and growth strategies. + Collaborate with Finance and cross-functional teams to ensure alignment with retention and incentive programs.* **Renewals & Relicensing:** + Create and execute a multi-year retention roadmap to achieve net unit growth and deal value targets. + Oversee relicensing and renewal processes for Core & Extended Stay properties, ensuring compliance and revenue optimization.* **Data Analysis & Insight:** + Lead analytical capabilities to implement data-driven decision-making. + Partner with IT to enhance tracking and measurement systems.* **Cross-Functional Collaboration:** + Engage proactively with Development, Franchise Performance, Brand Leadership, and Segment Leadership. + Represent the department on committees and task forces related to hotel lifecycle and CRM initiatives.**Required Qualifications:*** **Education:** + Bachelor's degree in Business, Hospitality, or related field, or equivalent combination of education and work experience. + Additional certifications in Sales or Real Estate are preferred.* **Experience:** + Minimum 10 years in the hospitality industry, with at least 5 years in a corporate director-level role. + Experience in franchise negotiations and team leadership required.* **Skills:** + Strong financial acumen and advanced Excel/PowerPoint skills. + Proven ability to mentor and coach teams, negotiate with franchisees, and manage complex projects. + Excellent communication and relationship-building skills. + Ability to travel and represent the department at corporate and industry events.**Salary Range**The salary range for this position is $148,345 - $186,379 annually, plus commission, as well as annual awards of Choice Hotels International common stock through Choice's Long-Term Incentive Plan (LTI Plan).Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:* Competitive compensation and benefits, including medical, dental, and vision coverage* Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance* Financial benefits for retirement and health savings* Employee recognition programs* Discounts at Choice hotels worldwide**About Choice**Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We're the hotel company for those who choose to bet on themselves - the striver, the dreamer, the entrepreneur - because that's who we are, too.At Choice, we are united by the simple belief that tomorrow will be *even* better than today - for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward - giving our work at Choice a purpose larger than our business.*Our corporate office locations:***North Bethesda, MD** - Located at , our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.**Scottsdale, AZ** - Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.**Minneapolis, MN** - Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.**Field/Remote** - Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.**Choice's Cultural Values**Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity**Choice's Leadership Principles**Act with Intention | Lead with Authenticity | Grow & Deliver #J-18808-Ljbffr

Sr. Director, Product Management & Strategic Partnerships REPORTS TO: VP, Technology Strategy & Innovation ABOUT US Royal Caribbean Group comprises five distinctive brands that share a vision anchored in excellence. We have a common passion for creative thinking, innovative engineering and outstanding guest service that drives continuous improvement in everything we do. The entire Royal Caribbean family is committed to the legacy of hospitality and culture of innovation that is at the core of our guest service, the protection of our natural environment and responsible citizenship in our global community. POSITION OVERVIEW The Senior Director of Product Management & Strategic Partnerships is responsible for defining and executing the vision, strategy, and roadmaps for key technology products, while cultivating and managing strategic vendor and ecosystem partnerships. This role drives innovation, ensures product investments deliver measurable business value, and leverages emerging technologies to differentiate Royal Caribbean Group. By leading product management discipline and fostering strategic collaborations, the leader accelerates technology transformation and enhances the company's competitive edge. RESPONSIBILITIES Define and communicate the product strategy, vision, and roadmap aligned with overall business goals and innovation objectives (Responsible). Establish and mature a product management discipline across technology teams, embedding best practices for product lifecycle management (Responsible). Collaborate with the PMO to prioritize product investments, ensuring alignment with enterprise strategy and strategic priorities (Informed/Consulted). Partner with Head of Technology Delivery Operations to translate roadmaps into reliable, high-quality technology solutions that meet business needs (Responsible). Develop and nurture strategic technology partnerships with key vendors and ecosystem players such as AWS, Microsoft, Google, and leading SaaS providers (Responsible). Lead co-innovation initiatives with partners, bringing emerging technologies into the enterprise to drive differentiation and value creation (Responsible). Ensure that products deliver measurable return on investment (ROI) and drive adoption across the organization (Accountable). Negotiate and manage high-value vendor and partner relationships, ensuring mutual value and strategic alignment (Responsible). Track and report on the impact of product initiatives, including adoption metrics, ROI, and business stakeholder satisfaction (Informed). Foster a culture of innovation, continuous learning, and product management maturity across the technology organization (Responsible). KNOWLEDGE & QUALIFICATIONS 12+ years of experience in product management, digital strategy, or technology partnerships, with at least 5 years in a leadership capacity (Leadership experience). Proven success in building and scaling product management capabilities within complex organizations. Deep knowledge of digital platforms, SaaS ecosystems, and innovation frameworks. Strong negotiation, relationship management, and vendor/partner management skills. Exceptional business acumen, with the ability to translate strategic business needs into actionable product roadmaps. Relevant certifications in product management, digital strategy, or innovation frameworks are a plus. FINANCIAL RESPONSIBILITIES Responsible for overseeing the ROI of product investments and co-innovation initiatives, ensuring measurable business impact. Manage budgets related to product development, partnership investments, and innovation initiatives, ensuring optimal resource utilization and financial accountability

Job Purpose Provide strategic leadership and oversight for Panera's Security Operations function, ensuring the confidentiality, integrity, and availability of enterprise systems and data. Drive the development and execution of security operations strategies, threat management programs, and incident response capabilities to protect Panera's digital ecosystem. Serve as a key advisor on security posture and risk mitigation to third party SOC solutions. Duties & Responsibilities The primary responsibilities of this job include, but are not limited to: Define and execute the vision and roadmap for Security Operations, aligning with enterprise security strategy and business objectives. Lead and mentor a team of security analysts and engineers, fostering a culture of accountability, innovation, and continuous improvement. Establish KPIs and metrics to measure operational effectiveness and report progress to leadership. Oversee advanced threat detection, monitoring, and response capabilities across Panera's digital and internal assets. Serve as the escalation point for major security incidents, ensuring timely containment, remediation, and communication. Implement and optimize internal and external Security Operations Center (SOC) processes, leveraging automation and orchestration tools (SIEM, SOAR, EDR). Drive vulnerability management programs and coordinate remediation efforts across technology teams. Partner with Security Engineering, IT, and business units to integrate security into technology initiatives and operational workflows. Act as an escalation with legal, compliance, and audit teams for investigations, litigation holds, and regulatory inquiries. Champion security awareness programs and briefings on emerging threats and risk trends. Represent Panera in external security forums, industry groups, and vendor partnerships. Qualifications (Education & Experience) Qualifications include: Bachelor's degree in Information Security, Computer Science, or related field. 10+ years of progressive experience in information security, with at least 5 years in leadership roles. Proven expertise in Security Operations, threat management, and incident response at enterprise scale. Strong knowledge of security frameworks (NIST, ISO 27001), risk assessment methodologies, and regulatory compliance. Experience managing SOC operations and implementing advanced security technologies (SIEM, SOAR, EDR, threat intelligence platforms). Exceptional communication and leadership skills, with the ability to influence at all organizational levels. Relevant certifications (CISSP, CISM, GIAC) strongly preferred. Practical experience with PC, Server and LAN Security. Strong understanding of Security Architecture and Design, Information Security Standards and Technical Security Risk Assessment methodologies Demonstrated experience in managing incident response and in working with internal and external parties on problem resolution. Working Conditions Minimal travel required Remote work is possible Physical Requirements Standard office environment; ability to use computer and communication tools effectively. Direct Reports This position will have 4 direct reports Equal Opportunity Employer: Disabled/Veterans The compensation range for this position is $207,723-$290,812. The actual pay offered will be determined by multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

About the Role We are seeking an experienced Director of Store Planning to oversee the design, entitlement and development of new restaurant projects, from conceptual site layouts through final construction documents. This role will be responsible for creating distinctive and memorable guest experiences while ensuring operational functionality and efficiency. The Lead Designer will guide projects through design and construction, collaborating closely with architects, engineers, and contractors and Zupas Owners representatives. Responsibilities include reviewing submittals and RFIs, maintaining design intent, and managing the architectural process through construction to successful completion. Key Responsibilities Restaurant Design & Development Lead the design process for all new restaurant buildings and remodels. Conceptual site plans, layouts into existing building spaces Entitlement process, including conditional use permits, site plan reviews, design reviews, and building permits Construction drawings RFI and submittal review prior to Architects review Refine restaurant layouts, interior design concepts, finishes, cabinets, lighting, and signage packages. Ensure all design solutions balance guest experience, brand identity, and operational efficiency. Project Management Oversee design deliverables from concept sketches to construction-ready documentation. Review architectural plans, shop drawings, RFI's and submittals to ensure alignment with brand standards. Mange committed dates for deliverables from architects and engineers. Cross-Functional Collaboration Partner with Operations to design functional spaces that enhance workflow, safety, and efficiency. Work with Marketing to incorporate brand campaigns into physical touchpoints Leadership & Innovation Manage and mentor internal design team members, freelancers, and external design partners. Stay ahead of trends in hospitality, retail, and restaurant design to bring fresh ideas and innovation to the brand.

The Director of Field Marketing leads the Field Marketing team by providing strategic leadership and ensuring the successful implementation of the organization's marketing strategies & tactics. Working closely with the Area Directors of Operations, the Area Directors of Marketing, and the Field Marketing Managers and specialists, this position will lead the development of individual restaurant marketing plans to drive trial, awareness, and traffic to help build brand advocacy. This leader is responsible for evaluating the effectiveness of marketing strategies, tactics & programs and provide direction for improving and building new programs to help build best practices for a high growth team. Among the key responsibilities: Leads with REIR values (Respect, Excellence, Integrity, Responsibility) by providing positive leadership and guidance, with a strong presence in restaurants to support performance, marketing execution, and local marketing plans. Owns and drives brand strategic plans to increase awareness, trial, traffic, and ROI. Leads day-to-day operations, development, and engagement of the Field Marketing team, including hiring, onboarding, coaching, performance assessments, and feedback. Partners cross-functionally with Operations, Brand, Media & Sponsorships, Commercial Marketing, Revenue Growth Management, Recruiting, and other teams to drive sales, execute campaigns, and address market-specific needs. Develops, manages, and reconciles marketing budgets, invoices, and monthly financial results. Ensures consistent execution, ROI measurement, follow-up, and alignment to established methodologies. Builds community engagement through local partnerships, grassroots marketing, and sponsorships, including evaluation, budgeting, and execution. Ensures teams have the tools, systems, media, and resources needed to support restaurant marketing efforts. Prepares and shares weekly, monthly, and quarterly plans, reports, and analysis on sales, traffic, and performance, providing actionable market insights. Requirements: 10+ years field marketing management experience in multi-unit restaurants Experience leading a multi-tiered field-based team. Detail-oriented, organized, and able to manage multiple priorities & change. Self-driven, flexible, and highly energetic with strong written and verbal communication skills Microsoft Proficient: Excel, PowerPoint, and Word Strong financial acumen Based in Los Angeles, CA, and ability to travel 50% of the time between California and Nevada. Bachelor's Degree

The Woodland Group specializes in providing premier real estate opportunities across the southeastern United States, offering a diverse selection of mountain and waterfront properties ranging from one to over 100 acres. With a commitment to finding the perfect property for each client, The Woodland Group is dedicated to creating a seamless and personalized experience. Supported by a skilled team of real estate professionals, the company takes pride in helping clients discover their dream properties. Based in Cornelius, NC, The Woodland Group is known for its exceptional service and unparalleled expertise in the real estate industry. Role Description This is a full-time role on-site or remote (US based) located in Cornelius, NC for a Marketing Director. The Marketing Director will be responsible for developing and executing marketing strategies to effectively promote the company's real estate offerings. Daily tasks include overseeing market research, designing marketing campaigns, managing the marketing team, and ensuring sales alignment. The role also involves closely monitoring market trends, identifying opportunities, and enhancing the company's brand presence to ensure business growth and outreach. What You'll Do HubSpot Platform Ownership Serve as The Woodland Group's HubSpot expert and primary administrator. Manage workflows, lists, segmentation, lead scoring, agent processes, reporting, and overall data hygiene. Ensure the platform supports fast-moving property releases and promotional timelines. Deadline-Based Campaign Management Plan, schedule, and execute marketing campaigns tied to one-day sales events and property launches. Build detailed timelines and coordinate deliverables across sales, media, operations, and leadership. Ensure all campaign assets (emails, landing pages, automation, forms) are delivered and deployed on time. Anticipate bottlenecks and proactively remove roadblocks to meet strict deadlines. Especially when it comes to freelancers. Lead Nurturing & Workflow Optimization Create automated sequences for priority bookings, soft bookings, prospects, inactive prospects, and post-tour communication. Continuously improve engagement through A/B testing, branching logic, and behavior-based segmentation. Email Marketing Execution Develop and schedule branded email announcements, tour reminders, updates, and follow-up emails. Follow the Campaign Email Deadline Plan. Maintain high deliverability and engagement while ensuring consistency with brand guidelines. Support high-volume, high-urgency email deployments during peak sales periods. Performance Reporting Build dashboards to track appointment conversions, engagement, source attribution, and ROI. Monitor campaign performance and make data-backed optimization recommendations. Provide leadership and sales teams with clear, timely reports during launch cycles. Cross-Platform Integration & Systems Management This is a critical part of the role. Connect and maintain integrations between HubSpot and key marketing tools, including: SalesMessage (SMS communication + automated follow-ups) Canva (brand-approved templates and creative asset management) Webflow (landing pages, property webpages, forms, and tracking) Mailchimp (legacy lists, syncing, migration, or supplemental sends as needed) Calendly, Land.com, Meta Ads, Google Ads, and others Adobe Creative Suite (Primarily Illustrator and Photoshop) Figma Design (Preferred, but not required) Ensure all platforms communicate correctly and reliably. Troubleshoot sync issues, tracking errors, form connections, and data inconsistencies. Maintain consistent branding, assets, and message flow across all tools. Support the team by preparing templates, links, UTM tracking, and assets in the correct platform. Keep SOPs updated for how each platform integrates into The Woodland Group's marketing ecosystem Cross-Team Collaboration Partner closely with sales teams to ensure smooth campaigns and timely communication. Coordinate with media, design, and operations to streamline campaign production. Act as the go-to HubSpot resource for troubleshooting and process enhancements. Quality Assurance Review all assets for accuracy-links, tracking, formatting, mobile responsiveness, and workflow logic. Maintain compliance with communication laws and internal SOPs. Uphold consistent Woodland Group branding and messaging. What You Bring 2+ years of experience managing HubSpot Marketing Hub (required). Experience running campaigns in deadline-heavy, fast-paced marketing environments. Strong project management skills with the ability to prioritize multiple campaigns simultaneously. Excellent communication and cross-department coordination abilities. Analytical mindset with the ability to interpret data and improve performance. High attention to detail and strong instinct for process, structure, and organization. Experience in real estate/land sales/marketing preferred but not required. Why You'll Love Working With Us Mission-driven company helping families and individuals find their perfect piece of land. Fast-paced, dynamic work with clear results and big wins. Collaborative team with strong values and supportive leadership. Opportunities for professional growth as the company expands nationwide. Competitive compensation and flexible, remote work environment. While this is currently a hands-on management role, it comes with significant growth opportunity. As The Woodland Group expands nationwide, this position is designed to evolve into a leadership role overseeing larger campaigns, systems, and eventually additional team members.

Smartrecruiters SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform. SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all. Job Description We are looking for a proven Pre-Sales Director, North America to lead a team of pre-sales Solution Consultants (SC) supporting our Commercial Enterprise accounts. The Pre-Sales Director, North America is responsible for individual SC career planning and development, team development, and hiring according to the dynamic needs of the sales organization. As Pre-Sales Director, North America, you will be expected to maintain strong relationships with counterparts in the Sales, Services, Support, Marketing, and other organizations to ensure alignment of organizational activities and initiatives. You will build and run a diverse team of talented solutions consultants looking for mentorship and help grow their careers. These responsibilities all directly support the Pre-Sales Director, North America primary goal of assisting sales to attain their revenue goals by ensuring that the business and process stakeholders will vote for us as part of the sales engagement. What you'll deliver: ● Directly support a team of Solution Consultants that have fun driving revenue. ● Support ongoing team member growth and development including recruiting, hiring, training, and mentoring. ● Understand the needs of the regional sales organization, and develop plans to ensure outstanding support of those needs ● Drive strategic initiatives and programs as needed to support the growth of the business. ● Partner with regional sales leaders to prioritize Solution Consulting efforts ● Coach the team towards attaining key performance metrics and goals. ● Help define key value propositions we communicate to customers ● Identify product and technology gaps with customers and present a point of view to product and leadership teams. ● Work with the team to discuss, plan and implement process improvements ● Evaluate team members regularly through analysis of direct observation, peer feedback, and sales feedback ● Manage day-to-day activities such as resource scheduling conflicts, expense review, and approval, activity reporting, etc. Qualifications Ideally 5+ years of pre-sales experience preferably within a SaaS organization Ideally 3-4 years of management experience preferably within a SaaS organization Solid understanding of Enterprise SaaS applications and recruiting technology Ability to build trust and rapport with cross-functional partners Experience attracting, retaining, and developing high-performing, high-potential talent through assessing, selecting, onboarding, coaching, and developing. Proven track record successfully collaborating with various departments to inspire alignment and execution Strong customer-facing and relationship building Executive presence Experience supporting and selling to enterprise customers Technically adept, experienced with web technologies Strong track record of defining and executing against key performance indicators. Additional Information SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

TWIN PEAKS JOB DESCRIPTION: MANAGER GENERAL PURPOSE OF THE JOB As a Restaurant Manager at a 3B Lodge (Twin Peaks Franchisee) restaurant, you role is to support and help lead a dynamic, fun, and guest centered environment. You play a vital role in upholding a growth-oriented culture that is fun, fast-paced, and delivers memorable experiences for every guest. By focusing on the details and maintaining high standards, you contribute to both exceptional service and strong store performance. In this position, you help set the tone for your team, reinforcing our brand values and operational excellence. You will work closely with the General Manager and benefit from guidance and development from an experienced leadership team, while also playing a key role in coaching and developing front-line staff. ESSENTIAL DUTIES AND RESPONSIBILITIES * The duties and responsibilities of a manager include but are not limited to: Must follow proper Twin Peaks Girl Audition Guidelines. * Uphold standards of cleanliness per Health Code and periodic Quality Assurance Checks. * Ensure that alcohol is always served responsibly and in accordance with the law. * Drive sales by working with all team members to execute excellent operations, local store marketing, and recruiting efforts. * Hold kitchen staff accountable to standards, safety, and sanitation guidelines. * Responsibly handle cash, including but not limited to assigning drawers, computing employee checkouts, and bank deposits. * Respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy. * Maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance. * Effectively coach and counsel. * Effectively teach, motivate, and coach all team members including the kitchen crew and Twin Peaks Girls. * Proactively recruit and cast Twin Peaks Girls that meet or exceed the requirements in the Audition Guidelines. * Ensure that Steps of Service are followed at all times and motivate staff to provide P.E.A.K.S. service to every table. * Hold team members accountable to standards and be willing to correct standards that are not met in any area including Image & Costume Guidelines. * Maintain organized and updated training schedules, programs and materials for new employees. * Effectively execute training and development programs including personal development. * Consistently manage the execution of Performance Based Scheduling. * Practice sound inventory control. * Dress and act professionally each day to set a good example for all employees. * Focus on building guest advocacy and establishing a regular clientele. EDUCATION and/or EXPERIENCE Must have leadership experience in high-volume restaurants and/or bars. LANGUAGE SKILLS Ability to effectively communicate in the English language. Spanish communication skills are extremely helpful. REASONING ABILITY Ability to apply common sense and understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Ability to mathematically compute proper change and accurately settle checks. CERTIFICATES, LICENSES, REGISTRATIONS Ability to apply common sense understanding to carry out multi-step instructions. Ability to deal with quickly changing situations with many variables. Ability to mathematically compute proper change, accurately perform checkouts for employees, and compute correct bank deposits. Must attend orientation and agree to policies and procedures as outlined. Must attend and successfully complete the Twin Peaks manager training program prior to working a shift without supervision. Must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications. PHYSICAL DEMANDS The physical demands described here are the representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role, the Twin Peaks manager is regularly required to stand for up to 10 hours; walk; use hands and fingers to handle, feel, or carry objects, product, or controls; and talk or hear. The manager is frequently required to reach with hands and arms. The manager is occasionally required to sit. The manager must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this role include close vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role, the Twin Peaks manager is regularly exposed to fumes or airborne particles from the kitchen. The Twin Peaks manager is also occasionally exposed to wet and/or humid conditions, when in the dish area or walk-in cooler, and sometimes uses toxic or caustic chemicals when cleaning. The noise level at Twin Peaks is usually loud. Many Twin Peaks restaurants have smoking sections for their guests, and managers may be exposed to cigarette or cigar smoke in this area.

TWIN PEAKS : MANAGER GENERAL PURPOSE OF THE JOB This job requires the manager to direct the work of other store employees in order to create and maintain a profitable store environment that provides best-in-class service, hospitality, food and beverage to every guest. The manager must also manage costs, initiate local store marketing and recruiting efforts, and ensure that proper policies are followed, including employment and incident documentation. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of a manager include, but are not limited to: * Must follow proper Twin Peaks Girl Audition Guidelines * Uphold standards of cleanliness per Health Code and periodic Quality Assurance Checks * Ensure that alcohol is always served responsibly and in accordance with the law * Drive sales by working with all team members to execute excellent operations, local store marketing, and recruiting efforts * Hold kitchen staff accountable to standards, safety, and sanitation guidelines * Responsibly handle cash, including but not limited to assigning drawers, computing employee checkouts, and bank deposits * Respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy * Maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance * Effectively coach and counsel * Effectively teach, motivate, and coach all team members including the kitchen crew and Twin Peaks Girls * Proactively recruit and cast Twin Peaks Girls that meet or exceed the requirements in the Audition Guidelines * Ensure that Steps of Service are followed at all times and motivate staff to provide P.E.A.K.S. service to every table * Hold team members accountable to standards and be willing to correct standards that are not met in any area including Image & Costume Guidelines * Maintain organized and updated training schedules, programs and materials for new employees * Effectively execute training and development programs including personal development * Consistently manage the execution of Performance Based Scheduling * Practice sound inventory control * Dress and act professionally each day to set a good example for all employees EDUCATION and/or EXPERIENCE Must have leadership experience in high-volume restaurants and/or bars. LANGUAGE SKILLS Ability to effectively communicate in the English language. Spanish communication skills are extremely helpful. REASONING ABILITY Ability to apply common sense and understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Ability to mathematically compute proper change and accurately settle checks. CERTIFICATES, LICENSES, REGISTRATIONS Ability to apply common sense understanding to carry out multi-step instructions. Ability to deal with quickly changing situations with many variables. Ability to mathematically compute proper change, accurately perform checkouts for employees, and compute correct bank deposits. Must attend orientation and agree to policies and procedures as outlined. Must attend and successfully complete the Twin Peaks manager training program prior to working a shift without supervision. Must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications. PHYSICAL DEMANDS The physical demands described here are the representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role, the Twin Peaks manager is regularly required to stand for up to 10 hours; walk; use hands and fingers to handle, feel, or carry objects, product, or controls; and talk or hear. The manager is frequently required to reach with hands and arms. The manager is occasionally required to sit. The manager must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this role include close vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role, the Twin Peaks manager is regularly exposed to fumes or airborne particles from the kitchen. The Twin Peaks manager is also occasionally exposed to wet and/or humid conditions, when in the dish area or walk-in cooler, and sometimes uses toxic or caustic chemicals when cleaning. The noise level at Twin Peaks is usually loud. Many Twin Peaks restaurants have smoking sections for their guests, and managers may be exposed to cigarette or cigar smoke in this area. ACKNOWLEDGMENT FOR RECEIPT OF I acknowledge that my job duties require I cast Twin Peaks Girls in accordance with our Audition Guidelines and that my job duties require that I motivate Twin Peaks Girls to provide best-in-class service and hospitality. I acknowledge that I must manage and maintain Image & Costume Guidelines within my store. I acknowledge that Twin Peaks promotes costume parties and that I must manage the guidelines in this program. I acknowledge that Twin Peaks practices Performance Based Scheduling and that I am required to consistently manage and execute the program. I acknowledge and affirm that I do not find my job duties or work environment to be unreasonable, offensive, intimidating, hostile, or unwelcome. Failure to adhere to my job duties will lead to disciplinary action up to and including termination I acknowledge that Twin Peaks maintains policies restricting harassment, fraternization, and drug and alcohol abuse. I understand completely and agree to abide by each of these policies. I have received a copy of the job description and have read and understand its contents. I can perform all the duties stated.

Looking for a friendly and enthusiastic individual, with retail experience preferably convenience store experience. Expectation from individual will be to provide outstanding customer service, maintain a clean, customer friendly environment, stock and merchandise products, and operate the cash register, Lottery terminal and Gas terminal. Franchisees typically rely on Sales Associates to provide outstanding service, maintain a clean, customer friendly environment, stock and merchandise products, and operate the register. Team member should demonstrate reliability, honesty, and greet customers with a smile. What might you do? Provide prompt, efficient and courteous customer service Drive sales through effective communication with customers Maintain a clean, customer friendly environment in your franchisee's store Ring sales and maintain cash control Perform all regular cleaning activities, and other tasks included in your job assignments Forecast, order and stock merchandise (with appropriate training) Check in merchandise deliveries from vendors Chores - Sweeping mopping Floors, Taking out trash, Cleaning restrooms, Cleaning dishes Cleaning equipment's, coffee machine and more Cooking food and service Physical Requirements: TABC and Food handler certified The position typically requires constant standing, bending, reaching, frequent lifting of 1- 20 lbs, and occasionally lifting of up to 40 -50 lbs. Work schedule 8 hour shift Weekend availability Benefits Health insurance Paid training

The Vice President of Operations oversees all operational performance across Roberts Resorts & Communities' manufactured housing communities, RV resorts, and outdoor hospitality assets. This role is responsible for driving financial results, strengthening resident and guest experience, developing high-performing teams, and ensuring operational consistency across a multi-state portfolio. The VP leads Regional/General Managers and indirectly supervises property-level teams, ensuring each community operates at the highest standards. This includes oversight of day-to-day operations, occupancy growth, community expansion, lot/build site development, and collaboration with construction partners and local agencies. This position requires a strong operator who can scale systems, elevate accountability, and ensure exceptional hospitality across every Roberts property. ABOUT ROBERTS RESORTS & COMMUNITIES Operating nationally and rapidly expanding, Roberts Resorts & Communities is on a mission to build community and fulfill dreams. Guided by our core values-resourcefulness, integrity, passion, and epic customer service-we serve over 30,000 families across the country. We are committed to creating meaningful impact, delivering exceptional experiences, and building vibrant communities. If you're energized by growth, driven by values, and passionate about service, join us in shaping the future of our organization. PERFORMANCE OBJECTIVES Oversee P/L Responsibilities: Review financial statements, performance data, and operational KPIs to ensure all MH and RV assets meet or exceed financial targets. Work closely with Finance, Accounting, and the COO to ensure strong NOI performance. Monthly Variance & Performance Reviews: Partner with the COO to analyze property variances, identify operational and financial opportunities, and implement corrective action plans. Managerial Accountability: Set clear expectations for Regional and General Managers, ensuring goals align with company strategy and are executed consistently. Budgeting & CapEx Planning: Lead annual operating budget development and capital planning to support both property improvement and long-term growth. Portfolio Standards: Conduct routine Facility Standards Reviews (FSR) and Safety Reviews (SSR) across all MH communities and RV resorts, ensuring unparalleled safety, cleanliness, and presentation. Financial Controls: Review and approve invoices in a timely manner, supporting accurate forecasting and disciplined financial operations. Talent Recruitment & Development: Lead recruitment, selection, and development of operations leaders to strengthen the performance and culture of the organization. Operational Communication: Hold routine meetings with managers, sales teams, and field leaders to maintain alignment and operational execution. Sales & Occupancy Collaboration: Work closely with regional sales leaders to drive occupancy, revenue, and resident/guest retention. Marketing Partnership: Support regional and property-level marketing initiatives to strengthen brand visibility and drive demand. Resident & Guest Experience: Review feedback, identify trends, and guide teams to elevate hospitality and community experience across all asset types. Portfolio Presentation Standards: Ensure every community and resort meets the company's expectation of best-in-class presentation, maintenance, and environmental aesthetics. Engagement & Programming: Support annual community programming, resident engagement activities, and events that build connection and drive satisfaction. Training & Culture Development: Lead ongoing operational training, leadership development, and team-building efforts to reinforce culture and improve performance Requirements KEY COMPETENCIES Financial Management: Proven ability to meet or exceed NOI targets through disciplined budget management and revenue optimization. Quality Assurance: Track record of maintaining high inspection scores and enforcing consistent operational standards. Reputation Management: Experience sustaining strong online reviews and resident/guest satisfaction through proactive service leadership. Engagement Programming: Ability to develop resident/guest programming that builds community and enhances experience. Training & Development: Skilled at building strong teams and facilitating structured training across multiple locations. Strategic Thinking: Ability to scale systems, improve efficiency, and lead growth initiatives across a broad portfolio. Communication: Clear communicator with strong interpersonal ability across all organizational levels. Leadership: Inspires teams, drives accountability, and leads with clarity and service. Problem Solving: Strong analytical skills, with the ability to diagnose issues and implement effective solutions. Adaptability: Thrives in a fast-paced, high-growth environment with evolving priorities. EDUCATION & EXPERIENCE Minimum 5 years of leadership experience in MH, RV, hospitality, multifamily, or outdoor hospitality operations, overseeing multi-site teams. Strong financial and operational acumen, including budgeting, forecasting, and expense control. Demonstrated success in improving property performance, guest/resident satisfaction, and operational consistency. Proven leadership and communication skills with experience developing large, distributed teams. Ability to drive strategy, operational efficiency, and cultural alignment across diverse asset types. BASICS Travel: 75%+ Reports to: Chief Operating Officer PHYSICAL REQUIREMENT Physical Activities: Constantly sit; Frequently stand, walk, use hands, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk or hear Lifting Requirements: Up to 25 lbs. Environmental Conditions: Extreme heat, temperature changes, noise BENEFITS & PERKS We believe in taking care of our team so they can thrive both at work and in life. As a full-time employee, you'll enjoy a comprehensive benefits package designed to support your health, growth, and lifestyle, including: Medical, Dental, and Vision coverage for you and your dependents Employer-paid life insurance for peace of mind A full menu of voluntary coverages - STD, LTD, Accidental, Critical Illness, Hospital Indemnity, Pet Insurance, and Legal Service Plans 80 hours of PTO plus 11 paid holidays to recharge and refresh 401(k) with a 3% company match to invest in your future The chance to be part of an inclusive, supportive community where your contributions matter Complimentary stay at one of our resorts - enjoy the lifestyle you help create! COMMITMENT TO DIVERSITY Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives. If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to *********************. Salary Description $175,000 - $200,000

Job DescriptionDescription: The Vice President of Operations oversees all operational performance across Roberts Resorts & Communities' manufactured housing communities, RV resorts, and outdoor hospitality assets. This role is responsible for driving financial results, strengthening resident and guest experience, developing high-performing teams, and ensuring operational consistency across a multi-state portfolio. The VP leads Regional/General Managers and indirectly supervises property-level teams, ensuring each community operates at the highest standards. This includes oversight of day-to-day operations, occupancy growth, community expansion, lot/build site development, and collaboration with construction partners and local agencies. This position requires a strong operator who can scale systems, elevate accountability, and ensure exceptional hospitality across every Roberts property. ABOUT ROBERTS RESORTS & COMMUNITIES Operating nationally and rapidly expanding, Roberts Resorts & Communities is on a mission to build community and fulfill dreams. Guided by our core values-resourcefulness, integrity, passion, and epic customer service-we serve over 30,000 families across the country. We are committed to creating meaningful impact, delivering exceptional experiences, and building vibrant communities. If you're energized by growth, driven by values, and passionate about service, join us in shaping the future of our organization. PERFORMANCE OBJECTIVES Oversee P/L Responsibilities: Review financial statements, performance data, and operational KPIs to ensure all MH and RV assets meet or exceed financial targets. Work closely with Finance, Accounting, and the COO to ensure strong NOI performance. Monthly Variance & Performance Reviews: Partner with the COO to analyze property variances, identify operational and financial opportunities, and implement corrective action plans. Managerial Accountability: Set clear expectations for Regional and General Managers, ensuring goals align with company strategy and are executed consistently. Budgeting & CapEx Planning: Lead annual operating budget development and capital planning to support both property improvement and long-term growth. Portfolio Standards: Conduct routine Facility Standards Reviews (FSR) and Safety Reviews (SSR) across all MH communities and RV resorts, ensuring unparalleled safety, cleanliness, and presentation. Financial Controls: Review and approve invoices in a timely manner, supporting accurate forecasting and disciplined financial operations. Talent Recruitment & Development: Lead recruitment, selection, and development of operations leaders to strengthen the performance and culture of the organization. Operational Communication: Hold routine meetings with managers, sales teams, and field leaders to maintain alignment and operational execution. Sales & Occupancy Collaboration: Work closely with regional sales leaders to drive occupancy, revenue, and resident/guest retention. Marketing Partnership: Support regional and property-level marketing initiatives to strengthen brand visibility and drive demand. Resident & Guest Experience: Review feedback, identify trends, and guide teams to elevate hospitality and community experience across all asset types. Portfolio Presentation Standards: Ensure every community and resort meets the company's expectation of best-in-class presentation, maintenance, and environmental aesthetics. Engagement & Programming: Support annual community programming, resident engagement activities, and events that build connection and drive satisfaction. Training & Culture Development: Lead ongoing operational training, leadership development, and team-building efforts to reinforce culture and improve performance Requirements: KEY COMPETENCIES Financial Management: Proven ability to meet or exceed NOI targets through disciplined budget management and revenue optimization. Quality Assurance: Track record of maintaining high inspection scores and enforcing consistent operational standards. Reputation Management: Experience sustaining strong online reviews and resident/guest satisfaction through proactive service leadership. Engagement Programming: Ability to develop resident/guest programming that builds community and enhances experience. Training & Development: Skilled at building strong teams and facilitating structured training across multiple locations. Strategic Thinking: Ability to scale systems, improve efficiency, and lead growth initiatives across a broad portfolio. Communication: Clear communicator with strong interpersonal ability across all organizational levels. Leadership: Inspires teams, drives accountability, and leads with clarity and service. Problem Solving: Strong analytical skills, with the ability to diagnose issues and implement effective solutions. Adaptability: Thrives in a fast-paced, high-growth environment with evolving priorities. EDUCATION & EXPERIENCE Minimum 5 years of leadership experience in MH, RV, hospitality, multifamily, or outdoor hospitality operations, overseeing multi-site teams. Strong financial and operational acumen, including budgeting, forecasting, and expense control. Demonstrated success in improving property performance, guest/resident satisfaction, and operational consistency. Proven leadership and communication skills with experience developing large, distributed teams. Ability to drive strategy, operational efficiency, and cultural alignment across diverse asset types. BASICS Travel: 75%+ Reports to: Chief Operating Officer PHYSICAL REQUIREMENT Physical Activities: Constantly sit; Frequently stand, walk, use hands, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk or hear Lifting Requirements: Up to 25 lbs. Environmental Conditions: Extreme heat, temperature changes, noise BENEFITS & PERKS We believe in taking care of our team so they can thrive both at work and in life. As a full-time employee, you'll enjoy a comprehensive benefits package designed to support your health, growth, and lifestyle, including: Medical, Dental, and Vision coverage for you and your dependents Employer-paid life insurance for peace of mind A full menu of voluntary coverages - STD, LTD, Accidental, Critical Illness, Hospital Indemnity, Pet Insurance, and Legal Service Plans 80 hours of PTO plus 11 paid holidays to recharge and refresh 401(k) with a 3% company match to invest in your future The chance to be part of an inclusive, supportive community where your contributions matter Complimentary stay at one of our resorts - enjoy the lifestyle you help create! COMMITMENT TO DIVERSITY Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives. If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to *********************.

Farmer's Fridge makes fruits and vegetables accessible and approachable for everyone. We offer a variety of fresh, healthy, ready-to-eat meals and snacks through our fresh food vending machines, wholesale partners, and our office pantry solution - providing chef-curated meals to customers within seconds. Today, we operate a network of Fridges and partner with clients nationwide in high-foot-traffic areas, such as airports, hospitals, universities, and large office buildings - where there is limited accessibility to fresh, healthy, grab-n-go options. We care deeply about what we're creating and aspire to make sure our customers feel that through every touchpoint. This shows up in many ways across the business. We are committed to prioritizing food safety, we are passionate about product quality, we value our employees, we champion the best idea no matter where it comes from, and we're committed to making an overall positive impact as we scale. About this Role: We're looking for a Director of Channel Strategy to own the medium- and long-term performance of the Fridge channel - setting where we play, how the portfolio evolves, and what “good” looks like economically over time. You'll be accountable for the channel P&L, fridge lifecycle strategy, and product/category strategy within the Fridge and Retail channels. You'll define the economic model and roadmap for the channel and partner closely with the Director of Channel Operations, who owns day-to-day execution, forecasting, and variance management. Your job is to set the guardrails, targets, and plays; their job is to make the numbers show up in the weekly plan. This is a highly cross-functional role at the intersection of Finance, Demand Planning, Channel Operations, Sales, Marketing, Category/Menu, and Product. You'll combine data, experimentation, and commercial judgment to grow profitable revenue across 1,800+ fridges while improving the customer experience. What You'll Do… Own the Fridge Channel P&L & Long-Term Economics Own the Fridge channel P&L and long-term economic model, including AWS, contribution margin, payback, and channel-level ROI across verticals and programs. Set multi-year financial targets and strategic priorities for the Fridge channel (growth by vertical, fridge count and tier mix, program penetration, margin expansion). Build and maintain channel-level scorecards and scenarios that connect network growth, fridge performance tiers, and assortment decisions back to P&L outcomes. Evaluate tradeoffs across initiatives (e.g., new programs, pricing moves, assortment changes, service level upgrades) using consistent, data-driven frameworks and business cases. Set Fridge Lifecycle Strategy Define the end-to-end lifecycle strategy for Fridges: launch, ramp, maturity, optimization, and removal - including the economic thresholds and guardrails for each stage. Identify patterns of high-performing lifecycle trajectories and codify them into portfolio strategies (e.g., how quickly to ramp inventory, when to invest vs. pull back, when to relocate/remove). Partner with Channel Operations to translate lifecycle strategy into playbooks and policies (e.g., ramp rules, performance tiers, relocation rules) and ensure those show up in fridge-level execution. Sponsor and guide the revenue growth / analytics work that quantifies fridge LTR, customer cohorts, and lifecycle economics; ensure insights turn into concrete prioritization and action, not just slides. Lead Category & Assortment Strategy for the Fridge Channel Own category and assortment strategy for the Fridge channel: clarify the role of each category (trial, frequency, margin, premium, value) and how it should show up by vertical, tier, and program. Partner with Menu / Merchandising and Category teams to set channel-specific assortment guardrails, price-pack architecture, and promotional strategy that ladder up to P&L goals. Use data to understand how menu tactics shift purchasing patterns, drive trial, cannibalize existing favorites, and impact repeat behavior - then embed those learnings in standard playbooks. Work closely with NPD to define success criteria and launch strategies for new SKUs and platforms in the Fridge channel (test design, ramp expectations, kill/scale thresholds). Drive Test-and-Learn & Portfolio Optimization Lead the experimentation roadmap for the Fridge channel across pricing, assortment, program constructs, and lifecycle tactics; ensure tests are designed with clear hypotheses, guardrails, and P&L metrics. Translate experiment results into scaled strategies and playbooks, in partnership with Channel Operations and Revenue Tech, with clear rules for when and where to apply them. Build and oversee tools that create rapid feedback loops on channel health (e.g., AWS by cohort, margin by vertical, lifecycle transitions, impact of assortment changes). Continuously scan external benchmarks and industry trends (foodservice, retail, vending, QSR, last-mile) to inform our channel strategy and where we can differentiate. Lead Channel Planning & Cross-Functional Alignment Own the strategic inputs into the annual and long-range plan for the Fridge channel: TAM, saturation assumptions, vertical mix, fridge lifecycle progression, and category strategies. Partner with Finance to align on targets and investment cases; with Sales to ensure placement strategy and vertical focus reflect channel economics; and with Marketing to match demand-gen plans to channel priorities. Work hand-in-hand with the Director of Channel Operations to ensure strategic plans are operationally feasible and that weekly S&OP and channel ops reviews are working against the right long-term objectives (you set the “what/why,” they run the “how/when”). Director, Channel Operations Build and Lead the Channel Strategy Team Lead a small but high-impact team (e.g., revenue growth analysts, channel/category strategy ICs) that sits at the intersection of analytics and commercial decision-making. Set clear KPIs, operating rhythms, and expectations for how the team partners with Channel Operations, Analytics, and cross-functional stakeholders. Build a culture that is analytical, commercially minded, and grounded in the realities of operations - big-picture strategy backed by on-the-ground empathy. Translate business needs into system design: Collaborate across teams to turn operational requirements into structured workflows, clean data models, and reliable tooling. Drive data governance and hygiene: Ensure accuracy across Accounts, Property/Unit/Legal Entity structures, Contacts, Leads, Opportunities, and forecasting inputs so reporting and decisions are grounded in clean data. Enable and empower teams: Onboard new systems, train users, maintain documentation, and ensure the revenue organization understands - and gets value from - the tools you build. Support reporting infrastructure needs: Partner cross-functionally to ensure that our systems capture clean, structured, and reliable data - enabling accurate dashboards, forecasting inputs, and revenue-critical reporting. Who You Are… 8-12+ years of progressive experience in channel management, general management, category management, revenue growth, strategy, or P&L ownership roles in a multi-location, product-based business (CPG, retail, foodservice, or similar). Proven track record owning or heavily influencing a P&L and making tradeoff decisions across pricing, assortment, programs, and operations to drive revenue and margin. Strong analytical toolkit: comfortable working in Excel/Sheets and BI tools; able to partner effectively with Analytics/Rev Tech on SQL- and model-driven work, and to translate complex findings into straightforward decisions. Experience designing and scaling test-and-learn programs (pricing, promotions, assortment, or lifecycle tactics) and turning experiments into durable playbooks. Demonstrated ability to work cross-functionally with Operations, Supply Chain, Sales, Marketing, Product, and Finance - influencing without direct authority and driving alignment on tough tradeoffs. Comfort operating in high-change, high-growth environments where you're expected to build structure, clarify priorities, and focus the organization on the few things that move the P&L. Nice to Have… Experience with networked retail, vending, QSR, or last-mile / micro-fulfillment models. Prior work in revenue growth management, category management, or GM-style roles in CPG/retail or food-tech. Exposure to forecasting, demand planning, or customer LTV / LTR modeling (you don't need to write the code, but you can frame the questions and use the outputs). The base salary range for this role is $165,000 - $180,000. The base pay offered will be determined by factors such as experience, skills, training, certifications, education, and any applicable minimum wage requirements. In addition to base salary, this position is eligible for company performance-based bonuses and equity. We provide a comprehensive benefits package, including: Medical, dental, and vision insurance (multiple plans available) 401(k) with immediate employer match vesting Paid time off (including vacation, sick leave, and holidays) Paid sabbatical after 5 years of service Employee discounts Employee Assistance Program (EAP) Benefits at Farmer's Fridge: In This Together - We stay connected, whether in person or virtually. We encourage business transparency through monthly town hall meetings and weekly financial updates. We set out to make the best product on the market, and we believe we've done it. We value your input in the new menu creation process. From regular tasting panels, where employees provide new menu feedback. Happier Workdays - Each day at work should fill you with joy. We're a fun and passionate group, and we don't take ourselves too seriously. Bring your unique self to work, dress comfortably, and always feel free to share your thoughts and opinions. We encourage curiosity; there's no hierarchy here when we're all swapping ideas. Never run on empty - Daily Farmer's Fridge meal and office snacks are just some of the offerings to make sure you aren't distracted by a growling stomach. Recharge with our paid sabbatical program after five years of service. Innovate & Elevate - We're all teachers and learners. You'll grow and help grow the company through cross-functional collaboration, open access to leadership, and regular business updates. You have a direct impact on the company's bottom line. You can also impact your bottom line by participating in our 401(k) plan that includes a company match with immediate vesting. Farmer's Fridge Diversity Statement: "Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Farmer's Fridge, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.” Farmer's Fridge is an equal-opportunity employer. We are committed to providing equal employment opportunity in all employment practices, including hiring, without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, age, disability status, veteran status, or any other characteristic protected by federal, state or local law. View our disclosures related to External Agencies and Applicants below: https://www.farmersfridge.com/careerdisclosures

Farmer's Fridge makes fruits and vegetables accessible and approachable for everyone. We offer a variety of fresh, healthy, ready-to-eat meals and snacks through our fresh food vending machines, wholesale partners, and our office pantry solution - providing chef-curated meals to customers within seconds. Today, we operate a network of Fridges and partner with clients nationwide in high-foot-traffic areas, such as airports, hospitals, universities, and large office buildings - where there is limited accessibility to fresh, healthy, grab-n-go options. We care deeply about what we're creating and aspire to make sure our customers feel that through every touchpoint. This shows up in many ways across the business. We are committed to prioritizing food safety, we are passionate about product quality, we value our employees, we champion the best idea no matter where it comes from, and we're committed to making an overall positive impact as we scale. About this Role: We're looking for a Director of Channel Strategy to own the medium- and long-term performance of the Fridge channel - setting where we play, how the portfolio evolves, and what "good" looks like economically over time. You'll be accountable for the channel P&L, fridge lifecycle strategy, and product/category strategy within the Fridge and Retail channels. You'll define the economic model and roadmap for the channel and partner closely with the Director of Channel Operations, who owns day-to-day execution, forecasting, and variance management. Your job is to set the guardrails, targets, and plays; their job is to make the numbers show up in the weekly plan. This is a highly cross-functional role at the intersection of Finance, Demand Planning, Channel Operations, Sales, Marketing, Category/Menu, and Product. You'll combine data, experimentation, and commercial judgment to grow profitable revenue across 1,800+ fridges while improving the customer experience. What You'll Do… * Own the Fridge Channel P&L & Long-Term Economics * Own the Fridge channel P&L and long-term economic model, including AWS, contribution margin, payback, and channel-level ROI across verticals and programs. * Set multi-year financial targets and strategic priorities for the Fridge channel (growth by vertical, fridge count and tier mix, program penetration, margin expansion). * Build and maintain channel-level scorecards and scenarios that connect network growth, fridge performance tiers, and assortment decisions back to P&L outcomes. * Evaluate tradeoffs across initiatives (e.g., new programs, pricing moves, assortment changes, service level upgrades) using consistent, data-driven frameworks and business cases. * Set Fridge Lifecycle Strategy * Define the end-to-end lifecycle strategy for Fridges: launch, ramp, maturity, optimization, and removal - including the economic thresholds and guardrails for each stage. * Identify patterns of high-performing lifecycle trajectories and codify them into portfolio strategies (e.g., how quickly to ramp inventory, when to invest vs. pull back, when to relocate/remove). * Partner with Channel Operations to translate lifecycle strategy into playbooks and policies (e.g., ramp rules, performance tiers, relocation rules) and ensure those show up in fridge-level execution. * Sponsor and guide the revenue growth / analytics work that quantifies fridge LTR, customer cohorts, and lifecycle economics; ensure insights turn into concrete prioritization and action, not just slides. * Lead Category & Assortment Strategy for the Fridge Channel * Own category and assortment strategy for the Fridge channel: clarify the role of each category (trial, frequency, margin, premium, value) and how it should show up by vertical, tier, and program. * Partner with Menu / Merchandising and Category teams to set channel-specific assortment guardrails, price-pack architecture, and promotional strategy that ladder up to P&L goals. * Use data to understand how menu tactics shift purchasing patterns, drive trial, cannibalize existing favorites, and impact repeat behavior - then embed those learnings in standard playbooks. * Work closely with NPD to define success criteria and launch strategies for new SKUs and platforms in the Fridge channel (test design, ramp expectations, kill/scale thresholds). * Drive Test-and-Learn & Portfolio Optimization * Lead the experimentation roadmap for the Fridge channel across pricing, assortment, program constructs, and lifecycle tactics; ensure tests are designed with clear hypotheses, guardrails, and P&L metrics. * Translate experiment results into scaled strategies and playbooks, in partnership with Channel Operations and Revenue Tech, with clear rules for when and where to apply them. * Build and oversee tools that create rapid feedback loops on channel health (e.g., AWS by cohort, margin by vertical, lifecycle transitions, impact of assortment changes). * Continuously scan external benchmarks and industry trends (foodservice, retail, vending, QSR, last-mile) to inform our channel strategy and where we can differentiate. * Lead Channel Planning & Cross-Functional Alignment * Own the strategic inputs into the annual and long-range plan for the Fridge channel: TAM, saturation assumptions, vertical mix, fridge lifecycle progression, and category strategies. * Partner with Finance to align on targets and investment cases; with Sales to ensure placement strategy and vertical focus reflect channel economics; and with Marketing to match demand-gen plans to channel priorities. * Work hand-in-hand with the Director of Channel Operations to ensure strategic plans are operationally feasible and that weekly S&OP and channel ops reviews are working against the right long-term objectives (you set the "what/why," they run the "how/when"). Director, Channel Operations * Build and Lead the Channel Strategy Team * Lead a small but high-impact team (e.g., revenue growth analysts, channel/category strategy ICs) that sits at the intersection of analytics and commercial decision-making. * Set clear KPIs, operating rhythms, and expectations for how the team partners with Channel Operations, Analytics, and cross-functional stakeholders. * Build a culture that is analytical, commercially minded, and grounded in the realities of operations - big-picture strategy backed by on-the-ground empathy. * Translate business needs into system design: * Collaborate across teams to turn operational requirements into structured workflows, clean data models, and reliable tooling. * Drive data governance and hygiene: * Ensure accuracy across Accounts, Property/Unit/Legal Entity structures, Contacts, Leads, Opportunities, and forecasting inputs so reporting and decisions are grounded in clean data. * Enable and empower teams: * Onboard new systems, train users, maintain documentation, and ensure the revenue organization understands - and gets value from - the tools you build. * Support reporting infrastructure needs: * Partner cross-functionally to ensure that our systems capture clean, structured, and reliable data - enabling accurate dashboards, forecasting inputs, and revenue-critical reporting. Who You Are… * 8-12+ years of progressive experience in channel management, general management, category management, revenue growth, strategy, or P&L ownership roles in a multi-location, product-based business (CPG, retail, foodservice, or similar). * Proven track record owning or heavily influencing a P&L and making tradeoff decisions across pricing, assortment, programs, and operations to drive revenue and margin. * Strong analytical toolkit: comfortable working in Excel/Sheets and BI tools; able to partner effectively with Analytics/Rev Tech on SQL- and model-driven work, and to translate complex findings into straightforward decisions. * Experience designing and scaling test-and-learn programs (pricing, promotions, assortment, or lifecycle tactics) and turning experiments into durable playbooks. * Demonstrated ability to work cross-functionally with Operations, Supply Chain, Sales, Marketing, Product, and Finance - influencing without direct authority and driving alignment on tough tradeoffs. * Comfort operating in high-change, high-growth environments where you're expected to build structure, clarify priorities, and focus the organization on the few things that move the P&L. Nice to Have… * Experience with networked retail, vending, QSR, or last-mile / micro-fulfillment models. * Prior work in revenue growth management, category management, or GM-style roles in CPG/retail or food-tech. * Exposure to forecasting, demand planning, or customer LTV / LTR modeling (you don't need to write the code, but you can frame the questions and use the outputs). The base salary range for this role is $165,000 - $180,000. The base pay offered will be determined by factors such as experience, skills, training, certifications, education, and any applicable minimum wage requirements. In addition to base salary, this position is eligible for company performance-based bonuses and equity. We provide a comprehensive benefits package, including: * Medical, dental, and vision insurance (multiple plans available) * 401(k) with immediate employer match vesting * Paid time off (including vacation, sick leave, and holidays) * Paid sabbatical after 5 years of service * Employee discounts * Employee Assistance Program (EAP) Benefits at Farmer's Fridge: In This Together - We stay connected, whether in person or virtually. We encourage business transparency through monthly town hall meetings and weekly financial updates. We set out to make the best product on the market, and we believe we've done it. We value your input in the new menu creation process. From regular tasting panels, where employees provide new menu feedback. Happier Workdays - Each day at work should fill you with joy. We're a fun and passionate group, and we don't take ourselves too seriously. Bring your unique self to work, dress comfortably, and always feel free to share your thoughts and opinions. We encourage curiosity; there's no hierarchy here when we're all swapping ideas. Never run on empty - Daily Farmer's Fridge meal and office snacks are just some of the offerings to make sure you aren't distracted by a growling stomach. Recharge with our paid sabbatical program after five years of service. Innovate & Elevate - We're all teachers and learners. You'll grow and help grow the company through cross-functional collaboration, open access to leadership, and regular business updates. You have a direct impact on the company's bottom line. You can also impact your bottom line by participating in our 401(k) plan that includes a company match with immediate vesting. Farmer's Fridge Diversity Statement: "Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Farmer's Fridge, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles." Farmer's Fridge is an equal-opportunity employer. We are committed to providing equal employment opportunity in all employment practices, including hiring, without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, age, disability status, veteran status, or any other characteristic protected by federal, state or local law. View our disclosures related to External Agencies and Applicants below: ***********************************************

About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! Description Copeland is seeking a strategic and results-driven Aftermarket Portfolio Leader to lead the long-term direction and execution of our $950M HVACR aftermarket business. This senior-level role is accountable for defining strategic objectives and driving business execution in partnership with Aftermarket sales leadership and supporting business functions. The portfolio includes both Copeland-branded compression and controls products and White-Rodgers gas valves, furnace controls, thermostats, cooling controls and potentially new services. In addition to leading core aftermarket growth initiatives, this role will play a key part in evaluating strategic growth opportunities, including potential M&A options to expand the aftermarket business. As needed, the Aftermarket Portfolio leader would partner with the business development team and business unit leaders to assess acquisition targets, analyze fit and synergies, and contribute to integration planning as needed. This leader will oversee two direct-report teams: one focused on channel training services (for distributors and contractors), and another responsible for special programs, product support, and warranty administration. Success in this role requires a blend of leadership, strategic acumen, commercial execution, operational oversight, and business development insight. The Senior Director, Portfolio Marketing, is responsible for: Strategic Planning & Execution * Establish and own the strategic roadmap for the aftermarket portfolio, aligned to growth and margin objectives * Collaborate closely with sales leaders, product management, marketing, and operations to ensure aligned execution * Lead strategic initiatives across Copeland and White-Rodgers aftermarket offerings, focused on customer experience, lifecycle value, and channel engagement * Contribute to the evaluation of inorganic growth opportunities by analyzing potential M&A targets for strategic fit, market alignment, and financial return * Provide quarterly updates to senior leadership on strategy, progress to plan, key metrics, and financial performance Team Leadership & Organizational Management * Lead two functional teams through their respective leaders: * Training Services Team - responsible for delivering technical and commercial training to channel partners (distributors and contractors), to strengthen brand affinity, product support and pull through demand * Programs & Support Team - responsible for special channel programs, technical product support, and warranty policy and administration * Develop team capabilities, set clear priorities, and ensure accountability for execution * Cultivate a high-performing, customer-centric culture focused on innovation and service excellence Channel & Customer Engagement * Strengthen value propositions across the distributor and contractor network * Drive training and support programs that enhance loyalty and performance in the channel * Ensure seamless integration between product support, warranty policies, and customer satisfaction initiatives Financial Management * Own portfolio-level performance goals including revenue, gross margin, and operational efficiency * Monitor business KPIs and financial metrics; identify and act on opportunities to improve profitability and performance Cross-Functional Collaboration * Work closely with business unit leaders (HVACR and Electronics and Controls), sales, engineering, and supply chain to ensure alignment across the aftermarket ecosystem * Partner with business development team in business case development for potential acquisitions in this space * Ensure that aftermarket strategies are embedded within product lifecycle planning and new product development Required education, experiences & skills: * Bachelor's degree in business, Engineering, Marketing, or related field * 10+ years of experience in aftermarket, product portfolio leadership, or strategic commercial roles within industrial, HVACR, or manufacturing sectors * Strong understanding of channel dynamics, including distributor and contractor relationships * Proven success in strategic planning, business execution, and cross-functional leadership * Experience overseeing service, support, warranty, or training organizations is a strong advantage * Excellent communication and executive presentation skills * Direct leadership experience, including establishing goals and development plans, managing and tracking deliverables and coaching for performance * Strong financial and business acumen * Ability to travel 30-40% Preferred education, experiences & skills: * MBA * P&L experience Why Work in the Greater Miami Valley Area Our facility is located in Sidney, OH conveniently located within driving distance to several larger cities, such as Dayton, Troy, and Columbus. The area's generally low costs of living, excellent school systems, and low crime rates create a family-friendly environment. The area is home to several growing communities with restaurants, festivals, shopping, and arts scenes that make them exciting places to live and work. About our Location The newly renovated Sidney campus has 1M square feet of manufacturing floor with an additional 120k square feet of leading-edge lab facilities. This location is the headquarters for the air conditioning and cold chain businesses. Through our 30 years of scroll compressor expertise, our air conditioning related products help bring comfort and convenience in commercial, industrial and residential spaces. The cold chain business helps ensure that food safely and efficiently travels from farm to fork. Approximately 1600 employees work in Sidney, who all support a multitude of business functions. With the blend of businesses and functions represented under this one roof, there are many opportunities for advancement within the Sidney location Collaboration First Hybrid Work Arrangements: This role is hybrid eligible with the requirement to be in office at least three days per week. Colleagues are expected to demonstrate a collaboration first mindset, which is the understanding that teams will work together in-person and colleagues should be flexible to adjust their hybrid days based on business needs. You will have an opportunity to work with your team and leader to determine when you should be in office to drive meaningful connections and to best serve our customers. #LI-FS1 Our Commitment to Our People Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! Our Commitment to Inclusion & Belonging At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland. Work Authorization Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: *****************************