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Copier and printer specialist skills for your resume and career

Updated January 8, 2025

5 min read

Below we've compiled a list of the most critical copier and printer specialist skills. We ranked the top skills for copier and printer specialists based on the percentage of resumes they appeared on. For example, 26.3% of copier and printer specialist resumes contained customer service as a skill. Continue reading to find out what skills a copier and printer specialist needs to be successful in the workplace.

15 copier and printer specialist skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how copier and printer specialists use customer service:

Entrusted with complex customer service issues resulting in exceptional ability to promptly resolve concerns and satisfy customers.
Train, motivate and develop employees to provide outstanding customer service and maximize business opportunities

2. Adobe Photoshop

Here's how copier and printer specialists use adobe photoshop:

Experienced working with Microsoft Word, Excel, Outlook and Publisher; also with Adobe Photoshop and Illustrator.
Assisted Copy Department with various computer questions, designed graphics for customers using Adobe Photoshop and Illustrator.

3. Laminators

Here's how copier and printer specialists use laminators:

Operated bookbinders, large laminators, ream cutters, balers, commercial copiers, printers and RF scanners.
Operate high-speed last printers, wide-format printers, laminators, cutting machine, folding machine.

4. Copy Machines

Copy machines make duplicate copies of documents and/or photos onto paper. Sometimes also referred to as a photocopier or copier.

Here's how copier and printer specialists use copy machines:

Fill copy machines and utilize several paper mediums as requested by the customer
Maintained copy machines and scanners to ensure machines stayed in working order.

5. Posters

Typically, a poster refers to a large printed notice or image that you put up on a board or wall in a public place to advertise or promote something.

Here's how copier and printer specialists use posters:

Utilized skills in Adobe by designing invitations, business cards, fliers, pamphlets, posters, and other various documents.
Assisted Customers With Creating Business Cards, Invites, Booklets, Posters, Etc., On Calculated Kinds Of Paper

6. Customer Orders

Here's how copier and printer specialists use customer orders:

Monitored, managed, and handled production issues as well as quality control for incoming customer orders and projects.
Cataloged customer orders in log book and filing system to keep team members up to date.

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7. PowerPoint

Here's how copier and printer specialists use powerpoint:

Skilled with desktop publishing software including Adobe and Publisher, Microsoft Office programs including Word, PowerPoint and Excel.
Download of documents using Microsoft Word, PowerPoint, Excel, Adobe and Publisher.

8. Xerox

Here's how copier and printer specialists use xerox:

Maintained and operated Xerox 9400 copier Maintained adequate supplies Engaged vendors as needed
Experience with all types of office equipment, including, but not limited to Brother, Cannon, HP and Xerox.

9. Customer Satisfaction

Here's how copier and printer specialists use customer satisfaction:

Processed and produced print orders to customer satisfaction while adhering to company standards and procedures.
Interact with customers to maintain customer satisfaction.

10. Graphic Design

Graphic design is the art of making visual content to communicate messages. Designers apply different page layout methods and visual hierarchy by using letters and pictures to meet the need of end-users. Most companies use graphic design to sell their product or services and to convey complicated information by using infographics.

Here's how copier and printer specialists use graphic design:

Collaborated closely with graphic designers and marketing team to maximize campaign profitability and evaluate new opportunities.
Used knowledge of graphic design principles and development techniques to discuss and resolve customer issues and problems.

11. Computer Programs

A computer program is a set of instructions that can be executed by a computer to perform an operation or task. Computer programs are devised by computer programmers in a programming language. Everything a computer does is through a computer program.

Here's how copier and printer specialists use computer programs:

Utilize various computer programs to assist customer in designing, printing, and finishing projects.
Use multiple computer programs such as Microsoft Office programs and Adobe Pro.

12. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how copier and printer specialists use pos:

Performed operational procedures as manager-on-duty, including opening/closing duties, POS overrides, and transfer/receiving functions.
Performed customer purchasing transactions through POS system; processed payments, returns, and exchanges.

13. USPS

Here's how copier and printer specialists use usps:

Packaged, weighed, and generated labels for parcels to be delivered using USPS and UPS.
Shipped and received packages and handled and sent out mail via USPS and UPS.

14. Fax Machines

Here's how copier and printer specialists use fax machines:

Operated binding, photocopy, printers, copiers, fax machines and other auxiliary equipment.
Performed various maintenance on copiers and fax machines* Performed periodic maintenance on systems to ensure proper future operation.

15. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how copier and printer specialists use sales floor:

Maintained the displays on the sales floor to ensure items were correctly marked to eliminate confusion.
Interacted with customers on sales floor to meet their needs.

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List of copier and printer specialist skills to add to your resume

The most important skills for a copier and printer specialist resume and required skills for a copier and printer specialist to have include:

Customer Service
Adobe Photoshop
Laminators
Copy Machines
Posters
Customer Orders
PowerPoint
Xerox
Customer Satisfaction
Graphic Design
Computer Programs
POS
USPS
Fax Machines
Sales Floor

Adobe Acrobat
Customer Inquiries
Office Equipment
Computer Software
Safety Standards
Customer Relationships
CPD
Office Machines
Customer Complaints
Top Quality
Product Knowledge
RAN
Depot
Office Programs
Customer Issues

Typesetting
CPC
Equipment Operation
Collating
Customer Project
Customer Materials
Print Orders
Promotional Products
GBC
Print Services
Local Businesses
Customer Expectations
FedEx
Business Forms
Customer Specifications

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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