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Copier technician skills for your resume and career

Updated January 8, 2025
3 min read
Copier technician example skills
Below we've compiled a list of the most critical copier technician skills. We ranked the top skills for copier technicians based on the percentage of resumes they appeared on. For example, 25.4% of copier technician resumes contained customer service as a skill. Continue reading to find out what skills a copier technician needs to be successful in the workplace.

15 copier technician skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how copier technicians use customer service:
  • Demonstrated the ability to establish and maintain strong customer service relationships with national clients to ensure repeat business and profitability.
  • Provided excellent customer service and advocated for those with reading and language deficiency.

2. Parts Inventory

Here's how copier technicians use parts inventory:
  • Maintain parts inventory required for proper completions of Service issues
  • Managed a personal and accurate parts inventory.

3. Excellent Time Management

Here's how copier technicians use excellent time management:
  • Managed schedules and routes with excellent time management and organizational skills.

4. Customer Satisfaction

Here's how copier technicians use customer satisfaction:
  • Serviced copiers with difficult problems, resulting in greater customer satisfaction and increased productivity.
  • Achieved customer satisfaction by using constant communication with sales representatives and production manager.

5. Service Calls

Here's how copier technicians use service calls:
  • Ordered from a manufacture the office supplies needed to reproduce specifications books, and made service calls for tech.
  • Increased copy count between service calls for 30.000 copies to 40.000 by performing preventive maintenance on each machine serviced.

6. Xerox

Here's how copier technicians use xerox:
  • Replenish consumables and perform key operator maintenance of Xerox equipment.
  • Managed Vendor/Client relationship with Xerox for all digital systems

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7. Digital Copiers

Here's how copier technicians use digital copiers:
  • Position included setup, repair and programming of digital copiers, refurbishing copiers and new copier installation
  • Service and troubleshoot Toshiba analog and digital copiers and fax machines* Network copier systems

8. Office Equipment

Here's how copier technicians use office equipment:
  • Network configuration of all new office equipment installations.
  • Conducted meter readings of office equipment leased and purchased at client locations in the Fort Worth and surrounding areas.

9. IP

An IP - Internet Protocol is a unique number assigned to all devices connected to information technology, such as printers, routers, modems, etc. Each device or domain that connects to the Internet is assigned an IP address, and as packets are directed to the IP address attached to them, the data goes where it is needed. IP addresses are the identifier used to send information between devices on a network. They contain location information and make devices accessible for communication.

Here's how copier technicians use ip:
  • Set up IP addresses, networks, and provided customer training on printing standalone and all networked devices.
  • Performed basic connected installations, sets up IP addresses, downloads printer drivers and updates firmware.

10. PowerPoint

Here's how copier technicians use powerpoint:
  • Experience with In-Design, Adobe Illustrator, Microsoft Word, Excel, PowerPoint and Publisher.
  • Experienced with all Microsoft Office programs including Word, PowerPoint and Excel.

11. Fax Machines

Here's how copier technicians use fax machines:
  • Performed various maintenance on copiers and fax machines* Performed periodic maintenance on systems to ensure proper future operation.
  • Maintain accurate records of all work orders on Printers, Fax Machines and Copiers and as well as after action reports.

12. Printer Repair

Here's how copier technicians use printer repair:
  • Performed basic desktop, laptop, and printer repair for residential and small business clients by contract.
  • Hired, Trained, and Managed a Team of 25 in the Printer Repair Group.

13. Copy Machines

Copy machines make duplicate copies of documents and/or photos onto paper. Sometimes also referred to as a photocopier or copier.

Here's how copier technicians use copy machines:
  • Supervised high volume copy projects using highly technical copy machines including laser color copiers.
  • Scheduled regular maintenance of hospital copy machines.

14. Laser Printers

Here's how copier technicians use laser printers:
  • Break Fix to component level repair copiers and laser printers for SD Superior Court and North County School District.
  • Worked with mostly dot-matrix printers, but some laser printers as well.

15. Windows

Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.

Here's how copier technicians use windows:
  • Upgraded 1,500 Dell GX280 Desktop PCs and 1,000 Hewlett-Packard DC7600 machines from Windows 2000 to Windows XP Professional.
  • Developed connectivity knowledge with many mobile devices (Mac, Android, and Windows).
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List of copier technician skills to add to your resume

Copier technician skills

The most important skills for a copier technician resume and required skills for a copier technician to have include:

  • Customer Service
  • Parts Inventory
  • Excellent Time Management
  • Customer Satisfaction
  • Service Calls
  • Xerox
  • Digital Copiers
  • Office Equipment
  • IP
  • PowerPoint
  • Fax Machines
  • Printer Repair
  • Copy Machines
  • Laser Printers
  • Windows
  • Desktop
  • Print Production
  • Customer Locations
  • MFP
  • Preventive Maintenance
  • Customer Relations
  • Toshiba
  • Graphic Design
  • Lexmark
  • Routine Maintenance
  • Customer Support
  • Equipment Problems
  • Customer Sites
  • Adobe Photoshop
  • Business Cards
  • Ricoh
  • Adobe Illustrator
  • OCE
  • Customer Orders
  • Inventory Control
  • Print Projects
  • Bindery Equipment
  • Call Handling
  • Collating
  • Paper Jams
  • Stitching
  • Customer Issues
  • Network Issues
  • Adobe Acrobat
  • GBC
  • Print Services
  • Epson
  • Laminators
  • Offset Printing

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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