What does a copier technician do?
A copier technician is responsible for the maintenance of various copy machines and office equipment. Copier technicians' duties include replacing defective parts, upgrading and installing new components, assembling and identifying malfunctions accurately, and advising comprehensive instructions for the users in any case of inconsistencies. A copier technician also monitor inventories, stock up supplies, and purchase new systems as necessary. Copier technicians must have extensive knowledge as well as mechanical principles of machines and office equipment to diagnose problems and enhance its quality performance.
Copier technician responsibilities
Here are examples of responsibilities from real copier technician resumes:
- Manage all printer relate services with a strong SLA base objective.
- Manage internal reprographics systems for this architectural firm.
- Monitor copiers, run laminators, binding machines, cutting machines, stamp machines, etc.
- Repair and perform periodic maintenance on all analog desktop and production print copiers in the Toshiba brand.
- Distribute paper for both MFP & printer fleet.
- Help update InDesign files to process variable print.
- Test and repair Lexmark printers for major hotel chains.
- Help customers with shipping process thru FedEx and USPS.
- Install software and patches on customer front ends and xerox equipment.
- Work directly with customers and onsite technicians to meet clients repair/service needs.
- Design flyers and a multitude of other print material for distribution around campus.
- Assist in maintenance and upkeep of all UV printers, warehouse and general facility.
- Create brochures, flyers, advertisements, annual reports and other miscellaneous print materials.
- Require to troubleshoot, diagnose and repair Lexmark color ink jet and laser jet printers.
- Perform basic connect installations, sets up IP addresses, downloads printer drivers and updates firmware.
Copier technician skills and personality traits
We calculated that 25% of Copier Technicians are proficient in Customer Service, Parts Inventory, and Excellent Time Management. They’re also known for soft skills such as Dexterity, Mechanical skills, and Physical strength.
We break down the percentage of Copier Technicians that have these skills listed on their resume here:
- Customer Service, 25%
Demonstrated the ability to establish and maintain strong customer service relationships with national clients to ensure repeat business and profitability.
- Parts Inventory, 6%
Maintain parts inventory required for proper completions of Service issues
- Excellent Time Management, 5%
Managed schedules and routes with excellent time management and organizational skills.
- Customer Satisfaction, 5%
Serviced copiers with difficult problems, resulting in greater customer satisfaction and increased productivity.
- Service Calls, 5%
Ordered from a manufacture the office supplies needed to reproduce specifications books, and made service calls for tech.
- Xerox, 4%
Replenish consumables and perform key operator maintenance of Xerox equipment.
"customer service," "parts inventory," and "excellent time management" are among the most common skills that copier technicians use at work. You can find even more copier technician responsibilities below, including:
Dexterity. To carry out their duties, the most important skill for a copier technician to have is dexterity. Their role and responsibilities require that "heavy vehicle and mobile equipment service technicians must perform many tasks, such as disassembling engine parts, connecting or attaching components, and using hand tools, with a steady hand and good hand-eye coordination." Copier technicians often use dexterity in their day-to-day job, as shown by this real resume: "cycle count repair ricoh copier machines forklift operator inventory on replaced part inventory control"
Mechanical skills. Many copier technician duties rely on mechanical skills. "heavy vehicle and mobile equipment service technicians must be familiar with engine components and systems and know how they interact with each other," so a copier technician will need this skill often in their role. This resume example is just one of many ways copier technician responsibilities rely on mechanical skills: "repair and maintain copiers, fax machines and other electro - mechanical office equipment. "
Physical strength. Another skill that relates to the job responsibilities of copier technicians is physical strength. This skill is critical to many everyday copier technician duties, as "heavy vehicle and mobile equipment service technicians must be able to lift and move heavy equipment, tools, and parts without risking injury." This example from a resume shows how this skill is used: "perform physical examinations by taking vital signs, checking neurological reflexes, examining breasts, or performing pelvic examinations. "
Troubleshooting skills. copier technician responsibilities often require "troubleshooting skills." The duties that rely on this skill are shown by the fact that "heavy vehicle and mobile equipment service technicians must be familiar with diagnostic equipment to find the source of malfunctions." This resume example shows what copier technicians do with troubleshooting skills on a typical day: "key results: troubleshooting and repairing office equipment (copiers, printers, fax machines, etc. )"
Organizational skills. A commonly-found skill in copier technician job descriptions, "organizational skills" is essential to what copier technicians do. Copier technician responsibilities rely on this skill because "heavy vehicle and mobile equipment service technicians must maintain accurate service records and parts inventories." You can also see how copier technician duties rely on organizational skills in this resume example: "managed schedules and routes with excellent time management and organizational skills. "
The three companies that hire the most copier technicians are:
- Pacific Office Automation15 copier technicians jobs
- Marco10 copier technicians jobs
- Konica Minolta7 copier technicians jobs
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Compare different copier technicians
Copier technician vs. Atm servicer
There are some key differences in the responsibilities of each position. For example, copier technician responsibilities require skills like "customer service," "parts inventory," "excellent time management," and "customer satisfaction." Meanwhile a typical atm servicer has skills in areas such as "troubleshoot," "debit cards," "atms," and "debit." This difference in skills reveals the differences in what each career does.
On average, atm servicers reach similar levels of education than copier technicians. Atm servicers are 2.7% less likely to earn a Master's Degree and 0.0% less likely to graduate with a Doctoral Degree.Copier technician vs. Cash register servicer
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that copier technician responsibilities requires skills like "parts inventory," "excellent time management," "customer satisfaction," and "service calls." But a cash register servicer might use other skills in their typical duties, such as, "pos," "dot," "computer programs," and "facility tours."
In general, cash register servicers achieve similar levels of education than copier technicians. They're 1.9% more likely to obtain a Master's Degree while being 0.0% more likely to earn a Doctoral Degree.Copier technician vs. Data processing mechanic
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from copier technician resumes include skills like "customer service," "parts inventory," "excellent time management," and "customer satisfaction," whereas a data processing mechanic is more likely to list skills in "troubleshoot," "hand tools," "processing equipment," and "calipers. "
Most data processing mechanics achieve a similar degree level compared to copier technicians. For example, they're 2.7% less likely to graduate with a Master's Degree, and 1.6% less likely to earn a Doctoral Degree.Copier technician vs. Office machine mechanic
Even though a few skill sets overlap between copier technicians and office machine mechanics, there are some differences that are important to note. For one, a copier technician might have more use for skills like "customer service," "parts inventory," "excellent time management," and "customer satisfaction." Meanwhile, some responsibilities of office machine mechanics require skills like "schedule appointments," "computer system," "electrical components," and "hand tools. "
In general, office machine mechanics hold similar degree levels compared to copier technicians. Office machine mechanics are 2.7% less likely to earn their Master's Degree and 0.0% less likely to graduate with a Doctoral Degree.Types of copier technician
Updated January 8, 2025
