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  • Client Operations Associate

    Copper Technologies 4.6company rating

    Copper Technologies job in New York, NY

    Department & Team Purpose: The Client Operations team provides 24/7 support for our full contingent of global clients. As such, the team works on a shift pattern where you will be required to work 5 out of 7 days in a rotation (including weekends). Copper operates a 24/7 model to reflect the continuous nature of the markets and industry we serve. This approach not only ensures exceptional client service but also supports the operational demands of a global, always-on financial ecosystem. Role Purpose: As a Client Operations Associate in our Operations Team, you will play a crucial role in ensuring the success and satisfaction of our valued institutional clients and internal stakeholders. You will serve as the first line of defence for technical inquiries, support, troubleshooting issues, providing an exceptional client experience through expert guidance. Key Responsibilities of the role * Provide technical support to institutional clients, addressing their queries, troubleshooting issues, and ensuring a smooth experience. * Take ownership and accountability of all incoming queries and managing client expectations under time pressures. * Work closely with clients to understand their technical requirements. * Collaborate with internal stakeholders across the firm to effectively resolve client queries. * Gather client feedback and insights, relaying this information to our product development teams. * Stay up to date with industry trends and the latest market developments, ensuring you are well-equipped to address client inquiries and provide expert guidance. * Representing the values of Copper with the firms best interests, whilst ensuring what we do is for the benefit of the client, always acting with integrity. Your experience, skills and knowledge * Proven experience in a technical account management role, ideally within the cryptocurrency or financial services industry. * Understanding of cryptocurrency technology, blockchain, and digital assets. * Exceptional communication and interpersonal skills, with the ability to build rapport with clients. * Problem-solving mindset and the ability to troubleshoot technical issues effectively. * Detail-oriented and organised, with excellent project management skills. * Self-motivated and capable of working independently as well as collaboratively within a team Why Copper? At Copper, we keep innovation, openness, and curiosity at the centre of everything we do. Here, bold ideas get the spotlight, learning is constant, and diversity shapes our team from the ground up. Jump into a fast-moving, dynamic team that loves a challenge and knows how to have fun along the way. Collaboration is just as important as results-you'll be surrounded by smart, driven colleagues in London and across our APAC, Switzerland, UAE, and US offices. Hybrid working model - we believe in the value of bringing people together and at the same time we embrace the adaptability of flexibly working. Diversity and inclusion matter to us - they're woven into Copper life. From employee-led groups like Women at Copper to a committee focused on community and wellbeing, you'll have a network that supports you from day one. Everyone voice matters. If you're looking to ramp up your career, or keen to do something new in your field, with us, you'll keep moving forward. Ready to make your mark, keep growing, and join a supportive, dynamic team? Copper's the place. The Interview Process at Copper Our interview process is designed to be thoughtful, efficient, and engaging. While specific steps may vary slightly depending on the role, the typical journey includes: * Initial Screening A brief conversation with our Talent Acquisition team to explore your background, motivations, and alignment with the role. * Technical Interview A virtual session conducted via Microsoft Teams, where you'll engage with team members to discuss relevant skills, problem-solving approaches, and technical experience. * In-Person Interview A conversation focused on team dynamics, collaboration style, and any final technical questions. This may be with cross-functional peers or leadership. Additional steps may be added based on the role's complexity or seniority. We aim to keep the process transparent and respectful of your time. Base Salary range - $75,000-95,000 Benefits In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment. Some of our key US benefits are highlighted below: * Paid Time Off - 25days annual leave per annum in addition to local bank holidays. Employees also receive one additional day of annual leave for each year of service. * Comprehensive health cover - medical, optical and dental benefits. * Life Insurance * Commuter Benefit Programme If you think you have everything we're looking for and more, then we'd love you to apply for the opportunity.
    $75k-95k yearly 27d ago
  • Relationship Manager

    Copper.Co 4.6company rating

    Copper.Co job in New York, NY

    Since being founded in 2018, Copper has been building the standard for institutional digital asset infrastructure with a focus on custody, collateral management, and prime services. Led by Amar Kuchinad, Copper's Global CEO, the firm provides a comprehensive suite of custody, trading and settlement solutions that reduce counterparty risk and bring greater capital and operational efficiency to digital asset markets. At the heart of Copper's offering is Multi-Party Computation (MPC) technology - the gold standard in secure custody. Copper's multi-award winning custody system is unique in that it can be connected to centralised exchanges, DeFi applications and even staking pools without the assets leaving the custody. Built on top of this state-of-the-art custody, ClearLoop is the first solution in the market that overcomes a growing industry challenge; counterparty risk with exchanges. This solution underpins a full prime services offering, connecting global exchanges, and enabling customers to trade and settle directly from the safety of their MPC-secured wallets. By reducing settlement time for transfers to a few milliseconds (without blockchain network dependency) and offering enhanced security measures, ClearLoop is rapidly reshaping the way asset managers trade and manage capital. In addition to industry-leading security certifications, Copper has one of the strongest insurance coverages in the industry from an A+ rated insurer, positioning the firm as the partner of choice for institutions seeking to safeguard their assets. Department & Team Purpose: The Global Relationship Management team sits within the Commercial department. The core function of the role is to be the gateway to the Copper platform for our key clients. The RM Team is responsible for maintaining the technical health of Copper's clients, driving revenue growth, and identifying more effective ways to continue to grow revenue across the Copper business. The RM team is responsible for setting the strategic vision for Copper's key clients, in collaboration with Executive Management and thereby impacting and influencing the overall revenue strategy of Copper. Role Purpose: Work as a trusted advisor by establishing, maintaining and growing the long-term relationship with Copper's client base and internally across departments. This role will require the successful candidate to liaise with internal stakeholders globally to ensure effective management of an existing client portfolio. They will ensure client satisfaction by maximising product value, whilst identifying growth opportunities and leveraging broader Copper relationships. This role is client-facing, requiring a good working knowledge of crypto, trading platforms and experience working on SAAS Fintech implementations. Fluency in English is required and other European languages would be a bonus. Key Responsibilities: Develop and maintain strong relationships with key clients, ensuring their needs are consistently met and they receive exceptional service. Identify and pursue cross-sell opportunities on existing accounts, contributing to the FY revenue target set by the Board. Meet the annual OKRs set by Head of Relationship Management. Serve as the primary point of contact for clients, efficiently addressing their inquiries, concerns, and requests promptly and professionally. Review account performance and discuss future strategies with our clients. Understand what the business wants from each client and what each client expects from the business. Develop and implement strategies to enhance client retention and satisfaction, ensuring long-term client loyalty. Provide clients with technical updates and product feature reviews dependent on client strategy. Effectively communicate and collaborate with internal stakeholders to ensure seamless service delivery and coordinate relevant updates for clients. Ensure all feedback and opportunities are communicated, pursued and tracked appropriately. Maintain organised and accurate records of client interactions, communications and account health. Action all required projects (commercial and regulatory) ensuring unified communication and collaboration between clients and internal teams. Act as the primary company stakeholder for managing and responding to existing client Due Diligence Questionnaire (DDQ) requests, ensuring timely and accurate completion. Oversee the technical setup process for clients post-onboarding, ensuring that all configurations are completed efficiently and align with the expected Annual Recurring Revenue (ARR) targets. Manage the wind-down processes during the off-ramp phase of clients, ensuring a smooth and orderly transition. Stay informed about industry developments, regulatory changes, and emerging technologies in the cryptocurrency space. Skills and Experience: Essential Excellent written and verbal communication skills. Demonstrated experience building trust and influencing decision-makers in order to develop long-lasting business relationships, and design effective client strategies. Comfortable having a high degree of autonomy and shown ability in managing priorities from multiple internal and external partners. Prior experience working in a finance or a trading firm and understanding key financial systems and fund structures. In-depth knowledge of the financial services industry. You will have proven success building relationships with both internal and external stakeholders in an organised and professional manner. Logical thinker/problem solver who is self-motivated and a strong contributor within a team. Desirable You will have an in-depth knowledge of Crypto, Custody and Trading platforms. You will have a strong understanding of project management principles. Previous experience working with Salesforce or a similar CRM tool. Why Copper? At Copper, we keep innovation, openness, and curiosity at the centre of everything we do. Here, bold ideas get the spotlight, learning is constant, and diversity shapes our team from the ground up. Jump into a fast-moving, dynamic team that loves a challenge and knows how to have fun along the way. Collaboration is just as important as results-you'll be surrounded by smart, driven colleagues in London and across our APAC, Switzerland, UAE, and US offices. Hybrid working model - we believe in the value of bringing people together and at the same time we embrace the adaptability of flexibly working. Diversity and inclusion matter to us - they're woven into Copper life. From employee-led groups like Women at Copper to a committee focused on community and wellbeing, you'll have a network that supports you from day one. Everyone voice matters. If you're looking to ramp up your career, or keen to do something new in your field, with us, you'll keep moving forward. Ready to make your mark, keep growing, and join a supportive, dynamic team? Copper's the place. The interview process at Copper Our interview process is designed to be thoughtful, efficient, and engaging. While specific steps may vary slightly depending on the role, the typical journey includes: Initial Screening A brief conversation with our Talent Acquisition team to explore your background, motivations, and alignment with the role. Technical Interview A virtual session conducted via Microsoft Teams, where you'll engage with team members to discuss relevant skills, problem-solving approaches, and technical experience. In-Person Interview A conversation focused on team dynamics, collaboration style, and any final technical questions. This may be with cross-functional peers or leadership. Additional steps may be added based on the role's complexity or seniority. We aim to keep the process transparent and respectful of your time Base Salary range - $100,000 to $120,000 Benefits In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment. Some of our key US benefits are highlighted below: Paid Time Off - 25days annual leave per annum in addition to local bank holidays. Employees also receive one additional day of annual leave for each year of service. Comprehensive health cover - medical, optical and dental benefits. Life Insurance Commuter Benefit Programme If you think you have everything we're looking for and more, then we'd love you to apply for the opportunity. Copper is an equal opportunity employer. We embrace diversity and equal opportunities in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. So, bring us your experience, perspectives, and skills. It is in our differences that we will continue to grow and ensure Copper is transforming how institutional investors engage with digital assets. Copper is a Disability Confident Employer, please let us know if you have a disability. If you require us to provide any assistance during the recruitment process, then we would ask you to highlight this to us and we will be happy to accommodate.
    $100k-120k yearly Auto-Apply 14d ago
  • Enterprise Account Executive, US

    Branch Metrics 4.2company rating

    New York, NY job

    At Branch, we're transforming how brands and users interact across digital platforms. Our mobile marketing and deep linking solutions are trusted to deliver seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution. Our Branch team consists of smart, humble, and collaborative people who value ownership over all. Everything we do is centered around creating a great product, team, and company that lives and breathes our motto: Build Together, Grow Together, Win Together. At Branch, we're on a mission to redefine how the world's largest brands connect with their customers across every platform. Our mobile marketing and deep linking solutions are trusted to power seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution. Branch is at a rare and exciting inflection point. We've gone from high-growth startup to market leader, and we're continuing to grow with purpose. Here's why now is the time to join: People & Culture: People are our foundation. Our AE team exemplifies this, boasting exceptional talent density with individuals who are driven, collaborative, and humble, all sharing a commitment to delivering outstanding work. Top-Tier Customers & Global Scale: We work with the world's fastest-growing and most iconic brands agnostic of vertical (think Walmart, Marriott, Adobe, Sephora, Chipotle, CVS Aetna, T-Mobile, Citi, NBC / Peacock), so your work has massive reach and visibility. Seasoned Leadership: Our executive team includes leaders who've taken multiple companies public or to successful acquisition. We're navigating growth with real experience, not guesswork. Momentum & High-Impact Stage: We're growing fast, but not bloated. We're big enough to matter, but small enough for you to make a significant dent with meaningful ownership. Innovation: We're tackling new challenges - cross-platform experiences, privacy-safe attribution, and AI-driven personalization - giving you a chance to shape the next generation of customer growth. Profitability & Recognized Workplace - We're committed to creating a sustainable, long-term business with a strong foundation, as well as a standout workplace (named as a Best Place to Work by Fortune, Inc., Forbes, and Comparably in 2024 and 2025). We're searching for a high-energy, deal-closing Enterprise Account Executive who thrives on hunting new logos and expanding customer accounts to large enterprise companies in the Americas. As an Account Executive, you'll get to: Own your territory like a CEO - Build and manage a high-value pipeline across your enterprise book of business. Hunt and close - Drive new logo acquisition with a targeted, proactive approach. Partner with SDR, Marketing and BD orgs to proactively identify, outreach to and qualify opportunities through targeted prospecting, networking, and market research efforts to continually build your pipeline. Expand existing relationships - Partner with the Customer Experience team to unlock growth in key accounts. Sell high and wide - Engage C-level and senior stakeholders across marketing, product, engineering, and data / analytics teams. Navigate complex deals - Use MEDDPICC and value-based selling to align with customer priorities leveraging best-in-class tech stack. Be in the market - Travel regularly to meet customers, prospects, and partners; represent Branch at industry events and conferences. Collaborate internally - Work closely with Go-To-Market, Product Development and supporting function teams to accelerate deals and launch new products successfully. You'll be a good fit if you have: 5-8+ years of enterprise SaaS sales experience with a track record of consistently hitting and exceeding quota. Proven success in complex, multi-stakeholder deal cycles for new logos and expansion, including mastery of effectively managing and proactively derisking lengthy procurement processes. Skilled at value-based selling and navigating technology partner / agency / SI ecosystems. Executive presence with top-tier communication, presentation and negotiation skills. Experience working with cross-functional teams and demonstrated ability to build strong internal relationships across various departments. Strong interest in mobile marketing technology and ability to understand how technology works at a high level, as well as communicate value and benefits to both technical and non-technical stakeholders. Salesforce CRM mastery and disciplined new business, expansion and renewal forecasting. Willingness to travel frequently to meet prospects / customers and close deals. Collaborative yet competitive, strong growth mindset and customer-first mentality, and a commitment to producing results. Join us at Branch - where business is strong, momentum is real, and the opportunity to grow your career is now. This role will be based at our New York City, NY office and follows a Hybrid schedule that will be aligned with our Return to Office guidelines. This role is not eligible for remote work in any other location. In accordance with applicable law, the following represents a reasonable estimated compensation range for this role: the estimated pay range for this role, if based in New York City, NY is $200000 - $240000 (OTE). Please note that this information is provided for those hired in New York City, NY only. Compensation for candidates outside of New York City, NY will be based on the candidate's specific work location. Actual compensation will be determined based on skills, experience, and geographic location and may be more or less than the amount shown above. Compensation for this role is base compensation + commission. Compensation shown is reflective of on target earnings. This role does not qualify for visa support. The salary range provided represents base compensation and does not include potential equity, which is available for qualifying positions. At Branch, we are committed to the well-being of our team by offering a comprehensive benefits package. From health and wellness programs to paid time off and retirement planning options, we provide a range of benefits for qualified employees. For detailed information on the benefits specific to your position, please consult with your recruiter. Branch is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. If you think you'd be a good fit for this role, we'd love for you to apply! At Branch, we strive to create an inclusive culture that encourages people from all walks of life to bring their unique, diverse perspectives to work. We aim every day to build an environment that empowers us all to do the best work of our careers, and we can't wait to show you what we have to offer! A little bit about us: Branch is the leading provider of engagement and performance mobile SaaS solutions for growth-focused teams, trusted to maximize the value of their evolving digital strategies. The Branch platform provides a seamless experience across paid and organic, on all channels and platforms, online and offline, to eliminate friction and drive valuable action at the moments of highest intent. With Branch, businesses gain accurate mobile measurement and insights into user interactions, enabling them to drive conversions, engagement, and more intelligent marketing spend. Branch is an award-winning employer headquartered in Mountain View, CA. World-class brands like Instacart, Western Union, NBCUniversal, Zocdoc and Sephora acquire users, retain customers and drive more conversions with Branch. Candidate Privacy Information: For more information on the data that Branch will collect through your application, and how we use, share, delete, and retain that information as part of our recruitment and employment efforts, please see our HR Privacy Policy.
    $200k-240k yearly Auto-Apply 60d+ ago
  • L2 Tech Support

    5 Star Recruitment 3.8company rating

    Norwich, NY job

    7+ years of experience in Desktop Management - Infrastructure Services (IS) Provide break/fix support for desktops, laptops, and peripherals Re-image devices and reinstall/configure applications as needed Troubleshoot Windows OS, hardware, and enterprise applications Coordinate with third-party vendors for escalations and hardware replacements Document issues and resolutions in the IT service management system (ServiceNow, Remedy, etc.) Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required. Application support: Include all applications in the computer. If this is the global application, coordinate with the second level team to resolve the issues. PC: Desktop/Laptop installation, book end users schedule for upgrade/refresh, perform user's existing computer system/software/data/printer installed/configuration settings intake prior any upgrade/refresh, and ensure they are as per order in the upgraded/refreshed computer. Printers: Support all printers, support network configuration, driver installation, and vendor coordination for setup/repair of faulty devices, etc. Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Excellent understanding of Windows 10/11 OS, Android OS Mac OS, MS Office, Basic LAN /WAN Issues, Wi-Fi Configuration, Application Software Configuration, VOIP Phone, Software installations Provide onsite and remote technical assistance to End Users. Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Develop standard configuration and documentation, Develop installation and configuration procedures documentation (KB/KEDB and SOPs) Coordinate with vendors for provision of end-user support (e.g., Hardware Vendor technicians for warranty repair/replacement) Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. Good understanding of O365 and related support activities Good understanding of Active Directory User/Group Management, DNS, Group Policy, Networking and Firewall Providing 2nd line technical support, incident & problem management through effective management of Service Desk Tool Experience of working within SLAs and ITIL processes Effective written and verbal communication skills Very strong people skills to manage multiple stakeholders including users, senior management, IT teams, project teams, vendors.
    $42k-64k yearly est. 60d+ ago
  • Field Service Engineer- Ultrasound

    5 Star Recruitment 3.8company rating

    New York job

    Multi-Vendor OEM expereince Ultrasound Field Service Engineer needed for the NY/NJ area. Essential Responsibilities Assist in the repair of diagnostic imaging equipment specific to Injectors, Ultrasound or high-level electro-mechanical background Must be a self-starter, able to travel and work independently with minimal supervision Ability to resolve problems, think analytically, and communicate professionally in high-pressure, time-sensitive, customer environments Perform Scheduled preventative maintenance that includes calibrations and verifications of system specifications. Learn and gain knowledge of imaging equipment in order to perform preventative maintenance on machines. Accurately document all service activities in accordance with the Company Quality Standards. Assess, calibrate, and maintain test equipment Submitting field service reports timely and according to functional standards. Communicate with account manager on services being provided. Manage and Maintain company assets required to perform all necessary job functions. Supervisory Responsibility There are no supervisory responsibilities for this role Work Environment This job operates in the field where the individual will be going to several different sites to and will be around a variety of medical imaging equipment. Work Schedule Primarily Monday thru Friday normal business hours occasional evening and weekends. Physical Demands The physical requirements that are essential to perform this job are to talk and to hear. It will also be required by the employee to frequently stand; walk, lift up to 75 Lbs., to use hands to handle or feel; and reach with hands and arms. Competencies Ability to follow procedures and instructions/direction. Ability to work well with others. Communication Proficiency. Business Acumen. Customer Service Skills. Travel This position requires frequent and regular travel as needed to service the technical needs of customers. The individual in this position must be willing to travel and drive distances to get to a variety of sites within a 4 hour radius. Some travel and assignments will require flying and overnight stays.
    $54k-87k yearly est. 60d+ ago
  • Lead Controls Engineer

    5 Star Recruitment 3.8company rating

    Geneva, NY job

    This is a standard controls engineer. They will be the lead for the site. 60% of work will be special projects for the facility with 40% troubleshooting, fire fighting issues and day-to-day repair type work. They have an outsourced group that handles some of the day to day and are trying to reduce the need for them. The goal for this position is to build a team underneath this person in the future. They are also working to do a couple of things standardize the use of Allen Bradley controls systems across the plant. They use Siemens and AB now, want to move all legacy systems, where they can, to AB. They also are working towards Industry 4.0 where all the systems will communicate with each other and can use data collection to make better business decisions and eliminate machine downtime as much as possible through good code and system development. This is a 750k sq. ft. facility that makes haircare products; shampoos, gels, conditioners, etc. They also have 2 turbines which produce 25-30% of the energy used at the facility. They are looking at ways to capture more of this energy production so it is not lost. There is a special project in the budget for next year to figure out how to capture more and increase the capacity of the turbines. Required Citizenship / Work Permit / Visa Status* US Citizen or Green Card Holder Must-Haves Experience: 5+ years experience as a controls engineer would take 4+ if person is super sharp and can handle interacting with higher level management and communicate with personnel from other plants. Technical Skills: Hands on experience with Allen Bradley and Siemens control systems must be able to tshoot, program from scratch, etc. Experience implementing new controls systems is highly preferred Strong knowledge of electrical engineering principles, including power distribution, motor control, and instrumentation Working knowledge of SCADA systems and designing HMIs Industry agnostic however chemical and consumer products experience highly preferred Nice to Haves Chemical or consumer product industry experience
    $72k-90k yearly est. 60d+ ago
  • Industrial Electrician

    5 Star Recruitment 3.8company rating

    New York job

    We are currently seeking a qualified individual to fill the role of Industrial Electrician at its underground zinc operation. This position is based in northern New York State and the candidate would need to relocate to work 510-hour shifts with 2 days off per week. Short commute 10 miles from Gouverneur and 30-40 miles from Watertown and college towns of Canton and Potsdam. Easy access to recreation Within 2-hour drive from Thousand Islands, Lake Ontario, the Adirondack Mountains, and world-class skiing at Lake Placid. Close to major urban centres Syracuse, Burlington (VT), Toronto, Montreal, and Ottawa. Good standard of living Affordable housing and safe, family-friendly small-town environment. Responsibilities: Run cable/wire/communication. Mount J-boxes, control boxes, switches boxes mechanical installation. Read and follow prints. Test/troubleshoot circuits, motors, fans, controller, VFDs, transformers. Complete all terminations and splicing, incl. high voltage splices. Capacity to develop knowledge of hoisting/crushing operations troubleshoot same. Qualifications: Minimum 3 years of relevant industrial electrical experience. Able to comprehend written and verbal instructions as required to perform his/her duties in a safe and efficient manner. Must be able to perform the work without posing a direct threat to the health and safety of self or others due to the safety sensitivity of tasks. We offer: Competitive Pay contingent on experience and skills, plus overtime & holiday rates 401K Retirement Plan including additional employer contribution of 5% of gross wages weekly. Excellus Medical plan with low employee contribution, FREE Vision, Dental, and Life Insurances Paid Vacation, Holidays, and Sick Time Off MUST HAVE 3 years of relevant industrial electrical experience. Able to comprehend written and verbal instructions as required to perform his/her duties in a safe and efficient manner. Must be able to perform the work without posing a direct threat to the health and safety of self or others due to the safety sensitivity of tasks. NICE TO HAVE Capacity to develop knowledge of hoisting/crushing operations troubleshoot same.
    $54k-73k yearly est. 60d+ ago
  • EPIC Physician Billing Analyst

    5 Star Recruitment 3.8company rating

    Hicksville, NY job

    An Epic Physician Billing Analyst (also known as an Epic Professional Billing Analyst) is responsible for the configuration, maintenance, and optimization of the Epic Professional Billing module within a healthcare organization. This role is vital for ensuring accurate patient billing, claims processing, and reimbursement for services provided by individual healthcare providers, such as doctors or therapists. Key Responsibilities: System Configuration and Maintenance: Configure and customize the Epic Professional Billing application to meet the specific business needs and workflows of the organization. Maintain the Resolute Professional Billing module to manage charges, benefit engines, and workflows with external collection agencies. Perform ongoing maintenance and updates to Epic applications. Build and test system changes, presenting them to end-users and migrating them to production. Workflow Analysis and Optimization: Analyze existing financial workflows and identify opportunities for improvement and optimization. Design and implement leading practice workflows to enhance efficiency and effectiveness. Collaborate with various stakeholders, including IT, finance, and end-users, to ensure the Epic system aligns with business operations. Support and Troubleshooting: Act as the primary support contact for Epic Professional Billing application end-users. Provide support to end-users on the Epic EMR system, including integrating revenue cycle processes such as maintaining claim scrubbers and payment processors. Troubleshoot system errors and resolve issues related to billing, claims, and reimbursement. Provide on-call support on a rotating basis. Training and Education: Participate in training and educate end-users on the Epic Professional Billing application and related workflows. Develop and document internal procedures for using Epic and other applications. Compliance and Updates: Stay current with Epic technologies, obtain and maintain necessary Epic certifications. Ensure compliance with industry standards and regulations, such as transitioning between different claim formats (e.g., X12 4010 to 5010) and coding systems (e.g., ICD-9 to ICD-10). Review and assess the impact of changes and enhancements with each new Epic release and make recommendations for the best course of action. Essential skills and qualifications: Education and Certification: Bachelors Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field. Certified in Epic Professional Billing. Technical Skills: Expertise in Epic's Professional Billing module, including charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates. Experience with system configuration and troubleshooting tools. Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, and PowerPoint). Healthcare Industry Knowledge: Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures. Familiarity with the differences between professional billing and hospital billing. Knowledge of medical coding systems like CPT and ICD-10. Soft Skills: Strong interpersonal relationship skills and effective communication skills (both oral and written). Analytical thinking and problem-solving abilities. Attention to detail and accuracy. Self-motivated and a team player.
    $50k-75k yearly est. 60d+ ago
  • Risk Analyst

    Fin 4.4company rating

    New York, NY job

    Job Description Fin is a next-generation payments platform built for high-value, global, and instant transactions. We are a Series A-stage company backed by Sequoia, Circle, and other notable investors. Powered by stablecoins, Fin enables users and businesses to move millions of dollars in seconds - whether to other Fin users, directly into bank accounts, or across crypto rails. By combining the speed of crypto with the reliability and trust of traditional finance, Fin reimagines how money moves worldwide. If banks and payment products were reinvented today, they would look like Fin. Role Overview We are hiring our first Fraud/Risk Analyst to join our Risk & Compliance team . This role will focus on identifying, analyzing, and mitigating risks associated with digital asset transactions - including ACH fraud and compliance with applicable regulations like the Patriot Act and Bank Secrecy Act. This is a critical position, reporting directly to the CEO, and will require a combination of technical, analytical, and regulatory expertise to build a robust fraud detection and risk assessment framework from the ground up. Key Responsibilities Develop and implement a comprehensive risk management strategy tailored to the evolving digital asset landscape. Take action to resolve automatically flagged transactions and individuals File suspicious activity reports as required Monitor and analyze transaction data to detect potential fraud, suspicious activities, and emerging risk trends. Utilize advanced data analysis techniques and fraud detection tools to identify anomalies and potential security threats. Create and maintain risk assessment models to evaluate the financial and reputational impact of potential fraud incidents. Partner with the engineering team to design and implement fraud detection systems, leveraging machine learning and predictive analytics. Ensure alignment with regulatory requirements, including AML, KYC, and digital asset regulations. Draft detailed reports and dashboards on risk findings, fraud incidents, and risk mitigation strategies for senior leadership and stakeholders. Lead cross-functional risk assessments for new product launches, ensuring security and fraud prevention measures are integrated into product design. Stay abreast of emerging risks in the digital asset space, including regulatory changes and new fraud tactics. Develop incident response plans for fraud detection and participate in incident response drills to assess and enhance our risk management framework. Qualifications Bachelor's degree in Finance, Economics, Computer Science, Data Science, or related field. 5+ years of experience in fraud analysis, risk management, or financial crime prevention, ideally within fintech, digital assets, or blockchain environments. Demonstrated experience with fraud detection systems, transaction monitoring tools, and data analysis platforms (SQL, Python, R). Strong knowledge of digital asset platforms, blockchain technology, and stablecoin ecosystems. Experience with regulatory compliance, particularly regarding AML, KYC, and financial crime prevention. Exceptional analytical and problem-solving skills with a data-driven approach to decision-making. Strong written and verbal communication skills, with the ability to clearly articulate complex risk findings to non-technical stakeholders. Preferred Qualifications Certifications such as Certified Fraud Examiner (CFE), Certified Risk Manager (CRM), or CAMS. Experience with machine learning models for fraud detection and predictive analytics. Familiarity with incident response protocols and risk mitigation frameworks in financial services. Prior experience in a fast-paced startup or scaling fintech environment. Compensation Range: $100K - $175K
    $100k-175k yearly 27d ago
  • Forex Trader

    5 Star Recruitment 3.8company rating

    New York job

    We are seeking a skilled and experienced Foreign Exchange Trader to join our team. As a Foreign Exchange Trader, you will be responsible for executing trades and managing foreign exchange transactions. This is an exciting opportunity to work in the fast-paced world of financial services and contribute to our company's success. Requirements: Must be able to stick to the following trading rules: Keep trading under 4/5% daily drawdown and 8/10% total drawdown Target 5-10% returns per month Not use martingale, grid or any risky strategy. Will need to provide they are a good trader either by showing old verified trading history or will be required to trade on a demo account for 1-3 months before starting the role Successful Candidates will be given a trading account of $10,000 - $100,000 and will have their budget increased every quarter based on their success. You will earn 10%-50% off all profits made. Some of our traders will earn $1 Million per year Duties: - Execute trades in the foreign exchange market - Monitor market trends and analyze economic data to inform trading decisions - Develop and implement trading strategies to maximize profitability - Manage risk by setting stop-loss orders and implementing risk management techniques - Stay updated on global economic events and news that may impact currency markets - Collaborate with colleagues and clients to provide insights and recommendations on currency trading opportunities - Utilize Bloomberg or other relevant platforms for market analysis and trade execution Requirements: - Must be able to show at least 6 months of trade history - If you do not have trade history then you will need to prove your ability by trading on a demo account for 1-6 months.
    $112k-180k yearly est. 60d+ ago
  • AQA QA Associate II, Central Islip

    5 Star Recruitment 3.8company rating

    Central Islip, NY job

    Job Title: QA Associate II AQA FLSA Classification: Professional, Exempt Purpose: This position requires a strong analytical chemistry/lab background and experience. The job duties for this position include but are not limited to the following: Scope: The Analytical Quality Assurance (AQA) associate II O III position is an team or individual contributor role and reports to the Supervisor Analytical Quality Assurance for InvaGen Pharmaceuticals, Inc., a Cipla subsidiary located at Happauge, NY. The job duties for this position include but are not limited to the following: Reviewing and confirming the compliance related to raw materials, in process and finished product analytical documents. Monitoring and ensuring of current Good Laboratory Practices (cGLP) followed by laboratory personnel during routine operation to ensure adherence to procedure. Confirming and ensuring compliance of the protocols and reports of method validations / verifications / comparison reports and any other study reports. Prepare and review laboratory investigation (OOS/OOT/Deviation) reports and ensure compliance of same. Verifying the laboratory chemicals/reagents, standards for completeness of the labels against standard operating procedures (SOPs). Assessing and implementing Pharmacopoeia changes whenever any new edition, supplement, amendment, or other changes of any Pharmacopoeia are in effect. Review of laboratory audit trials during data review against standard operating procedures (SOPs). Coordinating with the Analytical Laboratory Teams to arrange required documents to cross functional teams. Maintaining all the incoming documents with proper tracking, recording, storage and archival of the documents. Reviewing and identifying the gaps within the system during routine monitoring and informing the supervisor of necessary improvements in the identified areas. Actively participating in review of data related to laboratory investigations and incidents and ensuring proper compliance. Performing other departmental and cross-functional projects and assignments given by the manager/supervisor. Education and Experience Possess a minimum bachelors degree in chemistry, Pharmaceutical Sciences, or related field of study from an accredited institution. Masters degree in the above and/or related fields of study as noted above preferred. A minimum of 4-8 years in analytical (preferably in analytical quality assurance for minimum 3years). Must be proficient in computer skills and software applications such as Microsoft Office tools and Quality applications and software programs. Strong knowledge and experience with analytical laboratory activities in areas such as active pharmaceutical ingredients (API), drug products, analytical development, Quality Control (QC), Good Laboratory Practices (GLP)/Good Manufacturing Practices (GMP)/Good documentation Practices (GDP), USP monograph requirements,. Technical Knowledge and Computer Systems Skills Understanding of laboratory equipment operation, qualification and calibrations which includes their software audit trial reviews. E.g. HPLC, UV Vis Spectrophotometer, GC, Potentiometer, pH meter, Stability chambers, etc. Strong knowledge on USP monograph requirements, FDA & ICH guidance requirements, etc. Effective interpersonal relationship skills and the ability to work in a team environment. Experience in Inhalation products (DPI) is a plus. Ability to work in a fast-paced, dynamic environment within a manufacturing operation setting. Must be able to communicate clearly and concisely across all levels of the organization and possess a solid command of English language communication skills verbally, written, and interpersonally. Must possess strong documentation and technical writing skills, and able to apply relevant scientific principles and practices. Must be able to work under minimal supervision and able to work independently and in a team environment. Professional and Behavioral Competencies Proficiently speak English as a first or second language and ability to read, write and communicate effectively the same. Must be a self-starter and demonstrate initiative to seek additional training or direction as needed. Must be willing and able to work any assigned shift ranging from first or second shift; work schedules may be Monday to Friday. Knowledge of good manufacturing practices and good documentation practices preferred. Self-motivated, with the ability to work in a fast-paced manufacturing environment and handle multiple tasks simultaneously. Excellent organizational skills with the ability to focus on details. Work Schedule and Other Position Information: General shift but must be willing and able to work any assigned first or second shift. Work schedule may be Monday to Friday, Tuesday to Saturday, or some combination thereof based on business needs. Must be willing to work some weekends based on business needs as required by management. Relocation negotiable. No remote work available. This role works in cGMP laboratory or manufacturing environment, where personal protective equipment (PPEs) is required, which may include uniforms, lab coats, safety glasses, respiratory protective equipment, hearing protection, etc. The role may be assigned on a work-shift basis where required (Day, Evening, Night). Weekend or Holiday work may be requested or required based on business needs.
    $53k-77k yearly est. 60d+ ago
  • Resident District Manager

    5 Star Recruitment 3.8company rating

    Vestal, NY job

    We are seeking a Resident District Manager to lead a dynamic and multifaceted dining program at Binghamton University located in Binghamton, NY. The Resident District Manager will oversee a district that includes both year-round and seasonal operations, with responsibility for residential dining, retail food outlets, catering, and conference services. This role is ideal for a strategic, people-focused leader who thrives in complex environments and is passionate about elevating the student experience through culinary innovation, operational excellence, and client partnership. What You'll Do: Drive excellence in residential dining, retail operations, catering, and seasonal hospitality. Partner closely with institutional stakeholders to align on vision, performance, and long-term strategy. Ensure delivery of financial goals through budget ownership, cost controls, and efficient labor management. Lead strategic initiatives in sustainability, DE&I, student engagement, and local sourcing. Foster a culture of innovation, accountability, and continuous improvement within all teams. Recruit, mentor, and develop talent across the region while promoting internal advancement. What You Bring: Food service leadership experience (higher education or hospitality strongly preferred). Demonstrated success managing large, complex operations with multiple service lines. Strong financial and operational acumen with a history of meeting or exceeding KPIs. Expertise in team leadership, including performance management and development. Exceptional communication skills and client-facing professionalism. Experience in unionized environments and managing both front- and back-of-house operations. Position Summary: Functions as the central point of contact for one complex account with multiple locations, and possibly multiple contracts. Oversees performance of unit management including budget development, client relations, sales and profitability performance, conformance with company policies and procedures and staff training and development. Liaison between company resources and unit operating managers. Minimum Qualifications & Requirements: Minimum Education Requirement - Bachelors Degree or equivalent experience Minimum Management Experience - 3 years Minimum Functional Experience - 3 years MUST HAVE: Bachelors Degree or equivalent experience. Food service leadership experience in higher education or hospitality. Experience in managing large, complex operations with multiple service lines. Experience in unionized environments and managing both front- and back-of-house operations.
    $111k-182k yearly est. 60d+ ago
  • Sr Controls Technician

    5 Star Recruitment 3.8company rating

    Geneva, NY job

    Troubleshoot automated systems issues associated with PLC's, A/C and DC drives Identify root cause of upsets, suggested course of action and manage corrective action measures/solution implementation Perform preventive, predictive maintenance as required Program various types of PLC's Support Safety, Quality, HPS and Cost goals and metrics Foster collaborative and supportive team environment through engagement efforts and leading by example Make necessary edits/redlines to schematics drawings and provide them to the engineering department for accurate documentation YOUR SKILLS Minimum of 5-10 years of direct experience in manufacturing environment conducting support and installation Associates degree in Controls or industrial maintenance preferred Completion of a formal apprenticeship program or equivalent combination of work experience and technical training required SCADA, Rockwell RS Logix, AMSC Allen Bradley, Siemens, and Other Legacy PLCs Ethernet and Fiber Optic Communication Systems SQL Databases Solenoid and Pneumatic Controls Instrumentation and Process Monitoring Required Citizenship / Work Permit / Visa Status US Citizen or Green Card Holder Must-Haves -5 Years of Direct Manufacturing Experience with Control Systems ( PLCs) -Rockwell / Allen Bradley , Siemens or other PLC - edit &troubleshoot -Ethernet / connectivity experience -SQL Database -Instrumentation and Process Monitoring
    $50k-68k yearly est. 60d+ ago
  • Independent Sales Representative

    5 Star Recruitment 3.8company rating

    New York job

    KRA: Responsible for constructing and achieving aggressive sales goals in conjunction with the business strategies and marketing plans. Identifying key customers and distributors for our product across North/South Americas. Onboarding new key customers and distributors to achieve sales goals. Develops and builds multifunctional relationships with existing and new customers, identifying key decision makers and establishing long term relationships. Recognizes, anticipates, and solves customer problems resulting in business opportunities and revenue growth. Uses extensive knowledge of customers total needs and product offerings to form account strategies and promote long term value creation. Uses value added application knowledge to differentiate Aquapharm from its competitors and deliver premium value to the corporation versus general market returns. Produces appropriate sales forecasts and can capitalize on and compensate for market changes. Develops, analyzes, and communicates broad competitive intelligence for the territory and market segment(s) assigned. Required Qualifications: B.S. degree in science or engineering. 1-5 years sales experience in a B2B sales environment. Chemical industry preferred with a strong track record of achieving sales targets. Excellent negotiation skills with the ability to analyze data and make informed decisions Strong commercial and business development acumen Strong understanding of the water treatment business and industrial and institutional cleaners Exceptional communication skills, both verbal and written, with a focus on customer service excellence. Ability to work independently as well as collaboratively within a team environment. A proactive approach to problem solving with a keen attention to detail. Required Citizenship / Work Permit / Visa Status anyone with a work permit Must-Haves B.S. degree in science or engineering. 1-5 years sales experience in a B2B sales environment. Chemical industry preferred with a strong track record of achieving sales targets. 1-Must have TSBD and sales exposure in chemicals/specialty chemicals (hunting role). 2-Prefered candidates with product knowledge in Aquapharm product lines includes:- Phosphonates, Biodegradable Chelating Agents, MBT Biocide, Polymers, Questoll Detergent Additive, Acetyl Chloride. 3-Strong understanding of the water treatment business and industrial and institutional cleaners
    $54k-94k yearly est. 60d+ ago
  • Inbound Marketing Specialist

    Bettercloud 4.5company rating

    New York, NY job

    BetterCloud is looking for a ‘jack-of-all-trades' marketer to join the Marketing department as an Inbound Marketing Specialist. This person will assist multiple facets of BetterCloud's marketing efforts, including (but certainly not limited to) creating and promoting amazing content, managing events (online and in-person), and building awesome relationships with BetterCloud's community. In this position, it will be your responsibility to work closely with BetterCloud's Content Marketing Managers to ensure their incredible work is distributed in every manner possible. While our Content Marketing Managers are experts in their field, we need help exploring, leveraging, and experimenting with new channels and formats on a daily basis. This position will be extremely hands on with content creation, distribution, and measuring success within the Inbound Marketing team. This role is perfect for someone who wants to kickstart their marketing career with a company that places a TON of emphasis on inbound marketing. You will learn every aspect of the inbound marketing process with the opportunity to develop valuable skills in a rapidly growing leader in the B2B space. This position will report to our Inbound Marketing Team Lead. Qualifications Excellent written / verbal communication skills You need to be constantly exploring opportunities to distribute / repackage BetterCloud's content Extremely high attention to detail Additional Information All your information will be kept confidential according to EEO guidelines.
    $65k-83k yearly est. 60d+ ago
  • Senior Project Manager- Financial Systems

    5 Star Recruitment 3.8company rating

    New York job

    Senior Project Manager is responsible for ensuring that projects are completed successfully, on time, within budget, and to the required quality standards, while managing risks, stakeholders, and resources effectively. Must have financial systems experience and insurance sector would be beneficial Key responsibilities: 1. Project Planning: Develop a comprehensive project plan that outlines the project scope, objectives, timelines, budget, and resources required to complete the project successfully. 2. Project Execution: Manage the project team and ensure that all project activities are completed on time, within budget, and to the required quality standards. 3. Risk Management: Identify potential risks and develop strategies to mitigate them, ensuring that the project stays on track and within budget. 4. Stakeholder Management: Build and maintain relationships with stakeholders, core team members, extended project team to ensure that project goals are met. 5. Communication: Communicate project progress, risks, and issues to stakeholders, including senior management, project sponsors, and team members. 6. Resource Management: Manage project resources, including personnel, equipment, and materials, to ensure that they are used effectively and efficiently. 7. Quality Management: Ensure that project deliverables meet the required quality standards and that project processes are followed consistently. 8. Change Management: Manage changes to the project scope, schedule, or budget, ensuring that they are properly documented and approved. 9. Project Closure: Ensure that all project deliverables are completed, and that the project is closed out in a timely and efficient manner. What you need to have: 5-10 years of Project Management experience Experience of managing Finance system projects a must Minimum experience with 5 full Project Life Cycles (preferably with MNCs) Experience with both Waterfall and AGILE methodologies Expertise in using Project Planning Management tool Excellent communication skills (verbal and written) to clearly and concisely convey information to stakeholders of all levels Strong leadership skills, ability to motivate and inspire team members to achieve project goals Good time management skills to be able to manage your own time and time of team members to ensure project deadlines are met Problem solving skills to be able to effectively identify and solve problems that arise during the project, including to think creatively, identify potential solutions and make informed decisions Ability to work in fast paced dynamic environment, working independently with proactive approach to tasks Must have: Bachelors degree required 5 10 years of Finacial Systems Project Management experience Global experience (LATAM, EMEA, NA) Full project management lifecycle Financial Systems background (Oracle EBS or SAP) Waterfall and/or Agile experience PMP nice to have but not required C-level engagement experience 100% individual contributor within 30 days Looking for a candidate that can ramp up immediately Independent and proactive Someone who will roll up sleeves Candidate that can carry a meeting on their own
    $97k-134k yearly est. 60d+ ago
  • Software Engineer

    Flip 3.8company rating

    New York, NY job

    TITLE: Software Engineer Reporting To: Software Engineer Lead Who The Flip Is Flip? Ever call your favorite eCommerce brand or healthcare provider, and have a crazy good Voice AI answer? That's Flip. Hundreds of brands from Under Armour and Tory Burch in retail to Experity and Fast Pace Health in healthcare trust Flip to have millions of phone calls with their customers every month. We've built our company on the idea that the best way to grow is to have a reference list as long as our customer list, and a constant belief that the team is the best thing we've built. Both are true today and increasingly so every day. Many on our team would tell you this is their favorite place they've ever worked, and the hardest they've ever worked. It's ideal for people who want to go all-in, do the work, ride the roller coaster, and have a great Flippin time doing it. We're a small and mighty team of 50 today with offices in NYC, LA, and the UK. What You'll Do At Flip, you'll create user experiences, design and implement new features, and oversee entire pipelines of the Flip assistant. You'll also get deep into the data, interact with our customers, and help shape the direction of the product. We have a few excellent senior engineers already on the team, one of which will become your direct mentor! You will get to work on intricate Python-based systems that interface with a wide range of external APIs, develop optimized LLM interfaces, handle complex dialogue management and flows, shape conversational workflows, and ensure low-latency, high-availability voice experiences. Who You Are, As An Engineer You're able to dive into the deep end of a complex Python codebase, and quickly understand what's going on from the syntax. You write clean, pythonic, well-tested, and maintainable code, building off existing functionality appropriately, and adopting established code style. You can perform thorough yet swift PR code reviews - for code written by the R&D team and your own. You are fast yet meticulous, proactive yet careful, autonomous yet unafraid to ask for help. You own your work and take responsibility, fostering trust with all your colleagues. You are able to multitask, actually and literally. You constantly monitor performance and can troubleshoot production issues across services and integrations in a timely manner. You strive to always push the product forwards, and generally not concerned about theoretical engineering perfection when it doesn't matter. You really, really care about the customer. Who You Are, As A Person You hold a BS in Computer Science, Mathematics or Engineering, or related scientific or technical discipline. You are an exceptional programmer, and have a strong proficiency in Python (minimum of 3-5 years): you can write pythonic code and have experience working with asyncio, decorators, advanced class usage (dataclasses, inheritance), an array of modules, and frameworks like FastAPI or Pipecat. Familiarity with REST APIs, authentication methods (OAuth2, JWT, Bearer Tokens, etc), and third-party integrations. You have a good working knowledge of data analytics and metrics pipelines, and have worked with data analytics systems such as Omni, Tableau, Looker, Grafana, etc. You put in the time and dedication to write, iterate, deploy, and monitor work you're proud of. You can effectively communicate with non-technical teammates and clients when needed. You are eager and willing to support your teammates - just like they will be with you! Bonuses You are an experienced LLM Prompt Engineer and have fine-tuned or deployed LLMs yourself. You have experience with Pipecat, or TTS and STT pipelines in general. You have experience working with AWS cloud services, Google Cloud, Kubernetes, and/or Ansible, and know your way around a terminal. You have an entrepreneurial drive, and know what it's really like to work at a successful startup. You can work onsite in our NYC/LA office - Partnering closely with the rest of the R&D Team, and Product and Customer Success Managers. More About Us We're international, spanning the US, UK, and Canada We've raised +$30M to date including our recent $20M Series A - backed by Ridge, Next Coast, ScOp, Bullpen Capital, Data Point and Forum Ventures, as well as founders & executives from Amazon Alexa, Ada, Attentive, and Simon Data Comprehensive healthcare and unlimited vacation, including a mandatory half week for everyone over July 4, and a full week off at the end of the year In office 5 days/week #FlippinLegend Final compensation may vary based on location, experience, and qualifications. This role is also eligible for equity, in accordance with company policy, and subject to board approval. Compensation Range:$110,000-$150,000 USD Our customers span the globe, and so do our offices. Flip is committed to providing equal employment opportunities for all employees, applicants, and covered individuals regardless of protected characteristics. We want our company to be as diverse and inclusive as our customers.
    $110k-150k yearly Auto-Apply 7d ago
  • Team Member Sales

    5 Star Recruitment 3.8company rating

    New York job

    KEY RESULT AREAS: OBJECTIVE (AREA) HOW (METHODS OF ACHIEVEMENT) MEASUREMENT (END RESULT) Achieve sales targets; both in terms of volume and contribution. Extend support to all customers in the specified region, whenever there is a technical service requirement. 100% achievement of sales targets Customer Feedback Managing collections, receivables, collaterals like LC and remittance to India. 100% accuracy Drive Business Development and marketing activities in the US Identify the grades to be developed for different Customers by proper segmentation and target customers. Facilitate approval of our existing non-Rubber grades. Organize Competitors samples for the non-rubber grades. Work along with the customers development team and our technical support team from India to develop businesses 100% accuracy Identifying and establishing channel partners for the overall business. 100% accuracy and effectiveness Establish our grades with a clear brand identity and by differentiating quality & service 100% positive Customer feedback Formulating Marketing Strategy and Business Plan for Non-Rubber. Work closely with the organizations Marketing and Sales team 100% effectiveness Management Information System Provide regular MIS and detailed information on Competitors Pricing for different products and markets. Update on any new grade introduction by competition. 100% accuracy Drive relationships with customers, end user industries and distribution channels Positive feedback Coordinating and facilitating visits of senior management from India to customers and distributors 100% accuracy and positive feedback ORGANIZATION CHART: Designation of immediate superior to whom position will report Head Sales Manager- Non-Rubber/Specialty Black Role designation Team Member Sales Non-Rubber/Specialty Black, USA WORK RELATIONSHIPS- INTERNAL AND EXTERNAL CONTACTS: Contact point (Department/location/ Organization/institute) Designation of person contact Purpose of contact Internal Sales and Marketing Technical Support All concerned persons Formulating Marketing Strategy and Business Plan for Non-Rubber. Drive Business Development and marketing activities in USA External Customers Development Team End user industries All concerned persons Drive Business Development and marketing activities in USA Basic level of education (Diploma/Graduate/B.Tech/BE/ME) Degree: Bachelors Degree Stream: Chemical/Polymer Engineering Post Graduate qualification Degree: Masters (Preferred) Stream: Management Certifications N/A Experience (No. Of Years) 8-7 years of relevant industry experience in Sales and Business Development Functional skills Proficiency in English language (Mandatory) Experience from the B2B industry in the chemical space (preferred) Strong communication and interpersonal skills Analytical skills Knowledge of MIS Required Citizenship / Work Permit / Visa Status US Citizen/GreenCard/Work Permit - no sponsorship Must-Haves Basic level of education (Diploma/Graduate/B.Tech/BE/ME) Degree: Bachelors Degree Stream: Chemical/Polymer Engineering 7 to 8 years of relevant industry experience in Sales and Business Development Functional skills Proficiency in English language (Mandatory) Experience from the B2B industry in the chemical space (preferred) Strong communication and interpersonal skills Analytical skills Knowledge of MIS Look for candidates based in OHIO state Nice to Haves Bachelors in chemistry Post Graduate qualification Degree: Masters (Preferred)
    $28k-36k yearly est. 60d+ ago
  • Continuous Improvement Specialist

    5 Star Recruitment 3.8company rating

    Geneva, NY job

    Job purpose The Continuous Improvement Specialist will be responsible for the overall OEE and lean improvements measures across the Operations Departments. They will be responsible for the day-to-day operations of their assigned area in OEE and Lean improvements. This role will act as liaison for all process improvements as it relates to Packaging, Quality, Engineering and Compounding.Main tasks & responsibilities Ensure a safe work environment for all employees, allowing quality production with optimal efficiency. Performs risk analysis on processes and job functions. Deliver production requirements according to schedule and plan through coaching and mentoring operators both real-time on the floor and providing thought leadership feedback during review periods. Drive the improvements in performance through OEE data, interpretation, live floor experience - driving Lean process initiatives as set forth by Plant Leadership. Creates and oversees standardized production procedures and develops process work instructions; must maintain the work instructions as the business grows. Assesses plan and equipment requirements and machinery layout to create an optimized workflow. Closing the open areas of Work Instructions and SOPs on new products and equipment as it is being started or brought into the manufacturing facility. Develops best practices, routines, and innovative solutions to improve production rates and quality of output. Incorporates 5s+1 Methodology in process methods and lean manufacturing systems. Provides manufacturing decision-making information by calculating production, labor and material costs, estimating future costs. Develops programs for activity concentration on specific functions resulting in improvements. E.g., project management for efficiency and yield increases. Monitor all established quality and quantity specifications for compliance before use in processing. Assist maintenance and engineering with the system operation, PMs and upgrades. Collaborates with Colleagues on issues like cost projections and reduction, work with engineering team to develop, configure, and optimize manufacturing processes from inception through start-up and on-going production by studying product requirements, researching, designing, modifying, and testing manufacturing methods and equipment. 1. Drive the improvements in performance through OEE data, interpretation, live floor experience - driving Lean process initiatives as set forth by Plant Leadership. 2. Creates and oversees standardized production procedures and develops process work instructions; must maintain the work instructions as the business grows. Closing the open areas of Work Instructions and SOPs on new products and equipment as it is being started or brought into the manufacturing facility. 3. Assesses plan and equipment requirements and machinery layout to create an optimized workflow for operators. 4. Develops best practices, routines, and innovative solutions to improve production rates and quality of output. 5. Provides manufacturing decision-making information by calculating production, labor and material costs, estimating future costs. 6. Act as a key figure in site KPI tracking, monitoring, and reporting, specifically related to productivity, OEE, and Reliability. 7. Collaborates with Colleagues on issues like cost projections and reduction, work with engineering team to develop, configure, and optimize manufacturing processes from inception through start-up and on-going production by studying product requirements, researching, designing, modifying, and testing manufacturing methods and equipment. Required Citizenship / Work Permit / Visa Status US Citizen , Greencard or TN Visa Must-Haves -BS/ BA & 1+ Years in a Manufacturing Environment - Experience / General Understanding of Manufacturing Concepts such as Continuous Improvement, LEAN, or Six Sigma
    $60k-86k yearly est. 60d+ ago
  • RVP - Strategic Sales, AMS

    Branch Metrics 4.2company rating

    New York, NY job

    At Branch, we're transforming how brands and users interact across digital platforms. Our mobile marketing and deep linking solutions are trusted to deliver seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution. Our Branch team consists of smart, humble, and collaborative people who value ownership over all. Everything we do is centered around creating a great product, team, and company that lives and breathes our motto: Build Together, Grow Together, Win Together. Branch is at a rare and exciting inflection point. We've gone from high-growth startup to market leader, and we're continuing to grow with purpose. Here's why now is the time to join: People & Culture: People are our foundation. Our AE team exemplifies this, boasting exceptional talent density with individuals who are driven, collaborative, and humble, all sharing a commitment to delivering outstanding work. Top-Tier Customers & Global Scale: We work with the world's fastest-growing and most iconic brands agnostic of vertical (think Walmart, Marriott, Adobe, Sephora, Chipotle, CVS Aetna, T-Mobile, Citi, NBC / Peacock), so your work has massive reach and visibility. Seasoned Leadership: Our executive team includes leaders who are experienced and capable of operating globally and at scale. We're navigating growth with a proven track record of success, not guesswork. Momentum & High-Impact Stage: We're scaling fast, but not bloated. We're big enough to matter, but small enough for you to make a significant dent with meaningful ownership. Innovation: We're tackling new challenges - cross-platform experiences, privacy-safe attribution, and AI-driven personalization - giving you a chance to shape the next generation of customer growth. Profitability & Recognized Workplace: We're committed to creating a sustainable, long-term business with a strong foundation, as well as a standout workplace (named as a Best Place to Work by Fortune, Inc., Forbes, and Comparably in 2024 and 2025). We are launching a critical rebuild of our Strategic Sales segment and are searching for a highly visionary, energetic, and ambitious Sales Leader to own and shape this foundation. This is a unique opportunity to lead from the front, create a new culture, and build the GTM strategy for a core revenue engine at Branch. We are seeking an accomplished and highly strategic RVP of Strategic Sales to lead a specialized team focused on the retention and expansion of our largest, most critical global customer relationships, as well as drive net new logo acquisition. This RVP will define the engagement playbook, build and lead an elite team of AEs, and drive revenue outcomes for the Strategic Accounts segment. Reporting to the VP of Sales, Americas, this role is a significant contributor to the long-term enterprise value of the entire revenue organization. As the RVP, Strategic Sales you will: Own the Strategic Relationship: Define and lead the Strategic Accounts GTM strategy with a primary focus on achieving indispensable partnership status. This is a "CEO of the Segment" opportunity requiring deep ownership and accountability to protect and grow our base. Executive Engagement: Personally engage with C-level and senior stakeholders across marketing, product, engineering, and data/analytics teams within our top global accounts to ensure the relationship is strategic, not transactional. Retention Playbook Mastery: Coach your team to excel in account offense and defense, executing a robust, multi-year account plan. This includes partnering closely with the Customer Experience team to protect the base and unlock growth in key customers. Create Unique Strategic Plays: Utilize a creative, go-getter mentality to design and execute innovative, out-of-the-box plays to drive retention, expansion, pipeline generation and new logo acquisition within the Strategic market. Team Leadership & Specialization: Directly manage and coach your specialized team of AEs on effective renewal, expansion, and multi-stakeholder navigation. Additionally, lead your team to drive new logo acquisition with a targeted, proactive approach. Recruitment, Development & Retention: Partner with Talent Acquisition to recruit, hire, and onboard top-tier talent capable of handling our largest global accounts. Mentor, and motivate the team, focusing on developing world-class sales talent and fostering a high-performance culture. Pipeline and Cadence Mastery: Oversee the entire Strategic sales pipeline and cadence, actively mentoring team members on value-based selling (i.e. MEDDPICC), accelerating deal progression, and disciplined forecasting for new business, expansion, and renewals using Salesforce and Gong. Navigate Complex Deals: Coach the team on navigating multi-stakeholder deal cycles and proactively de-risking lengthy procurement processes with C-suite and senior stakeholders. Collaborate Internally: Work closely with the Americas revenue team and leadership (BD, SDR, SE, Marketing, CX) and supporting functions to accelerate complex, strategic deals and successfully launch new products. Be the Face of Branch: Travel regularly to meet customers, prospects, and partners; represent Branch at relevant executive roundtables and industry events to build brand credibility and support the high-touch sales cycle. You'll be a good fit if you have: 8+ years of progressive enterprise SaaS sales experience, with at least 5 years successfully leading and developing a team of Strategic Account Executives in a high-growth environment. Demonstrated, verifiable success in retaining, protecting, and significantly growing revenue from the largest and most complex customer accounts globally (Fortune 500 experience required). Proven expertise in leading a mixed-model team to successfully achieve both high retention rates and strategic new logo acquisition. Deep mastery of value-based selling methodologies (i.e., MEDDPICC) and complex, multi-stakeholder deal navigation with average deal sizes of $500K - $1M+ ACV. A strong executive presence with top-tier communication, presentation, and negotiation skills, capable of engaging with the C-suite. Mastery of complex pipeline management and a data-driven approach to forecasting and team coaching (Salesforce mastery required). Strong interest in mobile marketing technology and the ability to coach the team on communicating technical value and benefits to both technical and non-technical stakeholders. Willingness to travel frequently to meet prospects / customers and lead team collaboration in the office. Nice to Haves: Prior experience selling into the marketing tech and/or mobile ecosystem. A thorough understanding of mobile advertising, measurement, and attribution. We are looking to hire 100% remote for this role in select locations including NY, CA, CO, TX or WA. We are also open to hybrid in Mountain View, CA, NY, NY or Austin, TX. In accordance with applicable law, the following represents a reasonable estimated compensation range for this role: the estimated pay range for this role, if based in NY is $300,000 - $400,000 (OTE). Please note that this information is provided for those hired in NY only. Compensation for candidates outside of NY will be based on the candidate's specific work location. Actual compensation will be determined based on skills, experience, and geographic location and may be more or less than the amount shown above. Compensation for this role is base compensation + commission. Compensation shown is reflective of on target earnings. This role does not qualify for visa support or relocation. The salary range provided represents base compensation and does not include potential equity, which is available for qualifying positions. At Branch, we are committed to the well-being of our team by offering a comprehensive benefits package. From health and wellness programs to paid time off and retirement planning options, we provide a range of benefits for qualified employees. For detailed information on the benefits specific to your position, please consult with your recruiter. Branch is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. If you think you'd be a good fit for this role, we'd love for you to apply! At Branch, we strive to create an inclusive culture that encourages people from all walks of life to bring their unique, diverse perspectives to work. We aim every day to build an environment that empowers us all to do the best work of our careers, and we can't wait to show you what we have to offer! A little bit about us: Branch is the leading provider of engagement and performance mobile SaaS solutions for growth-focused teams, trusted to maximize the value of their evolving digital strategies. The Branch platform provides a seamless experience across paid and organic, on all channels and platforms, online and offline, to eliminate friction and drive valuable action at the moments of highest intent. With Branch, businesses gain accurate mobile measurement and insights into user interactions, enabling them to drive conversions, engagement, and more intelligent marketing spend. Branch is an award-winning employer headquartered in Mountain View, CA. World-class brands like Instacart, Western Union, NBCUniversal, Zocdoc and Sephora acquire users, retain customers and drive more conversions with Branch. Candidate Privacy Information: For more information on the data that Branch will collect through your application, and how we use, share, delete, and retain that information as part of our recruitment and employment efforts, please see our HR Privacy Policy.
    $89k-142k yearly est. Auto-Apply 19d ago

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