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Copy center associate skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical copy center associate skills. We ranked the top skills for copy center associates based on the percentage of resumes they appeared on. For example, 8.9% of copy center associate resumes contained customer orders as a skill. Continue reading to find out what skills a copy center associate needs to be successful in the workplace.

15 copy center associate skills for your resume and career

1. Customer Orders

Here's how copy center associates use customer orders:
  • Processed customers purchase orders, tracked and expedited customer orders with internal factories to ensured on-time delivery.
  • Provided reliable service by thoroughly placing customer orders and working on projects for customer satisfaction.

2. Service Calls

Here's how copy center associates use service calls:
  • Perform general maintenance on all copiers and finishing equipment and schedule service calls.
  • Order all supplies for department and be contact person for service calls.

3. Copy Machines

Copy machines make duplicate copies of documents and/or photos onto paper. Sometimes also referred to as a photocopier or copier.

Here's how copy center associates use copy machines:
  • Maximized production by operating copy machines and finishing machines simultaneously.
  • Maintained all supply logs, file daily/ monthly reports and extensive use of all fax, printer and copy machines.

4. Posters

Typically, a poster refers to a large printed notice or image that you put up on a board or wall in a public place to advertise or promote something.

Here's how copy center associates use posters:
  • Operated Canon iP6000 color copier, printer/scanner, iR1075 black & white copier, and HP wide format machine for posters.
  • Printed materials on a variety of high quality printers including posters, pamphlets, stickers, and textbooks.

5. Adobe Photoshop

Here's how copy center associates use adobe photoshop:
  • Completed projects using Adobe Photoshop, Adobe Reader, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Publisher.
  • Used variety of media including: email, Adobe Photoshop, Publisher, PDF creator, & USB/SD/MICRO SD readers.

6. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how copy center associates use customer service:
  • Performed customer service duties including cashiering, returns, answering phones, merchandise selections and assisting other departments as necessary
  • Provide customer service; troubleshoot and solve customer problems, identify rapid solutions and emphasize customer satisfaction and retention.

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7. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how copy center associates use troubleshoot:
  • Utilized many resources to research, troubleshoot and resolve a wide range of technology related issues posed by customers.
  • Maintained a high percentage of promotional sales transactions while constantly helping troubleshoot customer issues.

8. PowerPoint

Here's how copy center associates use powerpoint:
  • Worked closely with adobe software as well as Microsoft office including Word, Excel, Publisher, Access, and PowerPoint.
  • Used Computer programs like Microsoft Word, Excel, PowerPoint and many more to design and print projects.

9. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how copy center associates use pos:
  • Operated the POS System in the copy & print department to itemize and complete customer purchases.
  • Operated a POS register - Took and completed copy orders - Sold extended warranties

10. Graphic Design

Graphic design is the art of making visual content to communicate messages. Designers apply different page layout methods and visual hierarchy by using letters and pictures to meet the need of end-users. Most companies use graphic design to sell their product or services and to convey complicated information by using infographics.

Here's how copy center associates use graphic design:
  • Assisted customers with photographic design projects.
  • Produced graphic design and advertising content.

11. Xerox

Here's how copy center associates use xerox:
  • Serviced/Replaced needed items in various local copiers/printers serviced by Xerox in all NCR Dayton locations.
  • Experienced with using Xerox copiers, Wide Format color and black & white copiers, laminating machines, and faxing machines.

12. Fax Machines

Here's how copy center associates use fax machines:
  • Utilized Microsoft Word, Power Point, and document design software; copy/fax machines and shipping equipment in customer-service oriented activities.
  • Operate all copiers, fax machines, scanners, binding, laminating and cutting machines as needed to complete customer projects.

13. Computer Programs

A computer program is a set of instructions that can be executed by a computer to perform an operation or task. Computer programs are devised by computer programmers in a programming language. Everything a computer does is through a computer program.

Here's how copy center associates use computer programs:
  • Demonstrated exceptional knowledge of computer programs.
  • Used computer programs such as Word, Excel, and Outlook regularly to obtain and update client's information.

14. Top Quality

Here's how copy center associates use top quality:
  • Manage multiple and competing priorities while providing outstanding consultative interaction, producing top quality finished product.
  • Produced top quality finished products and established opportunities to build future business with the customers

15. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how copy center associates use sales floor:
  • Installed computers and demonstration models on sales floor Assisted customers with copy orders or catalog orders for offset printing.
  • Freight Team including responsibility for replenishment of merchandise to the sales floor from the stockroom using replenishment reports.
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List of copy center associate skills to add to your resume

Copy center associate skills

The most important skills for a copy center associate resume and required skills for a copy center associate to have include:

  • Customer Orders
  • Service Calls
  • Copy Machines
  • Posters
  • Adobe Photoshop
  • Customer Service
  • Troubleshoot
  • PowerPoint
  • POS
  • Graphic Design
  • Xerox
  • Fax Machines
  • Computer Programs
  • Top Quality
  • Sales Floor
  • Office Equipment
  • Adobe Acrobat
  • USPS
  • Office Machines
  • Safety Standards
  • Laminators
  • Collating
  • Identify Problems
  • Customer Relationships
  • Print Orders
  • Customer Materials
  • Customer Inquiries
  • Promotional Products
  • Copy Orders
  • Office Programs
  • PDF
  • Customer Complaints
  • Print Queue
  • Wide Format Printers
  • Depot
  • FedEx
  • Upselling
  • Customer Issues
  • Identify Equipment
  • Bank Deposits
  • Print Services
  • Inviting Environment
  • Local Businesses
  • Quality Reproduction
  • Paper Cutters
  • Cash Registers
  • Print Solutions

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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