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Copy center manager skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical copy center manager skills. We ranked the top skills for copy center managers based on the percentage of resumes they appeared on. For example, 19.3% of copy center manager resumes contained customer service as a skill. Continue reading to find out what skills a copy center manager needs to be successful in the workplace.

15 copy center manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how copy center managers use customer service:
  • Determined targeted prospects based on sales potential, and provided excellent customer service to all partnered businesses and customers.
  • Fostered customer relationships through total solution opportunities, client specific results, and superior customer service.

2. Copywriting

Here's how copy center managers use copywriting:
  • Stay abreast of marketing and copywriting best practices.

3. Direct Reports

Here's how copy center managers use direct reports:
  • Managed three direct reports and up to three outside writers.
  • Established weekly performance discussions for direct reports to identify customer service strengths and areas of opportunity.

4. SEO

Here's how copy center managers use seo:
  • Maintain SEO best practices in copy and help ensure meta data is on-brand and in line with respective style guides.

5. Product Copy

Product copy refers to a product description that a company is selling. Since the product copy is directly attached to the product, it needs to be highly engaging and attract customers.

Here's how copy center managers use product copy:
  • Conceptualized, wrote and copy edited advertorial articles, features-and-benefits product copy and headlines for all marketing pieces.
  • Edited, proofed and wrote incidental, marketing, and product copy.

6. Business Cards

Here's how copy center managers use business cards:
  • Create business cards, brochures, fliers, post cards and other promotional products for business and personal use.
  • Handle all customer faxes, business cards, copies, presentations, books, stamps, any outgoing orders.

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7. Creative Direction

Here's how copy center managers use creative direction:
  • Motivate and provide creative direction and copy strategy for promotional events.

8. Routine Maintenance

Here's how copy center managers use routine maintenance:
  • Performed all phases of equipment set-up, operation and routine maintenance of machine and its supplies.Extremely experienced with print center operations.

9. Promotional Materials

Promotional material is any document or article - written, printed, graphic, electronic, audio, or video presentation, distributed or made available in whole or in part on behalf of a product, cause, idea, person, or business for promotion, advertisement, announcement or direction. Promotional materials are used to make a business stand out from its competitors and to engage the target audience.

Here's how copy center managers use promotional materials:
  • Initiated and directed creative process of sales, marketing and advertiser promotional materials.
  • Printed and shipped promotional materials for sales representatives in remote offices.

10. Xerox

Here's how copy center managers use xerox:
  • Worked closely with Xerox and Brandeis University Services Director to assure all deadlines and departmental objectives were met.
  • Experienced with printing equipment and techniques including: Xerox copiers, scanning, faxing, and laminating.

11. Customer Orders

Here's how copy center managers use customer orders:
  • Ensured accuracy of customer orders by restating all order instructions to customer and gaining agreement.
  • Design, create, and build customer orders from the menial copies to the specialized designing of business forms and materials.

12. Adobe Photoshop

Here's how copy center managers use adobe photoshop:
  • Use Adobe Photoshop Elements and Adobe Premier to create art and transfer movies for customers to CD and DVD discs.

13. Graphic Design

Graphic design is the art of making visual content to communicate messages. Designers apply different page layout methods and visual hierarchy by using letters and pictures to meet the need of end-users. Most companies use graphic design to sell their product or services and to convey complicated information by using infographics.

Here's how copy center managers use graphic design:
  • Oversee production schedule with Graphic Designer and Director of Marketing to ensure timely output of print needs for University.
  • Partnered with graphic designer, buyers, and e-mail analytics manager to create copy spots and banners for sales.

14. Collating

Here's how copy center managers use collating:
  • Performed reproduction duties including copying, laminating, cutting, binding, collating, ordering, billing, and shipping.

15. Mailroom

Here's how copy center managers use mailroom:
  • Facilitated successful move of mailroom and copy center to alternate space during extensive renovation project.
  • Designed ergonomic mailroom space during company-wide renovations.
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List of copy center manager skills to add to your resume

Copy center manager skills

The most important skills for a copy center manager resume and required skills for a copy center manager to have include:

  • Customer Service
  • Copywriting
  • Direct Reports
  • SEO
  • Product Copy
  • Business Cards
  • Creative Direction
  • Routine Maintenance
  • Promotional Materials
  • Xerox
  • Customer Orders
  • Adobe Photoshop
  • Graphic Design
  • Collating
  • Mailroom
  • PowerPoint
  • Front End
  • Loss Statements
  • Inventory Control
  • Office Equipment
  • CPC
  • Copy Machines
  • Customer Complaints
  • RAN
  • Customer Relations
  • Quality Standards
  • Office Machines
  • Customer Issues
  • Party Vendors
  • Copy Centers
  • Sales Floor
  • USPS
  • Local Businesses
  • Store Locations
  • Financial Reports
  • Fax Machines
  • Independent Contractors
  • Bank Deposits
  • Customer Inquiries

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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