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Copy & print center associate skills for your resume and career
15 copy & print center associate skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Copy Center Specialist primarily responsible for providing customer service, consistent with our Copy Promise standards.
- Maintained customer loyalty by providing excellent customer service and producing a quality product
2. Business Cards
- Designed and created advertisements, business cards, banners, and other promotional items for businesses both large and small.
- Collaborated with outside vendors to fulfill custom orders for stamps, business cards, signs, and embossers.
3. Customer Orders
- Handled various customer orders ranging from copying and printing documents to mass producing books and pamphlets.
- Managed project schedule to insure customer orders were completed on time and as promised.
4. Adobe Photoshop
- Used knowledge of Adobe Photoshop, Microsoft Word & Publisher to design or otherwise improve customers' samples and finished materials.
- Scanned and bound highly complex legal documents using Canon and Xerox hardware as well as Adobe Photoshop and other imaging software.
5. Posters
Typically, a poster refers to a large printed notice or image that you put up on a board or wall in a public place to advertise or promote something.
- Created invites, programs, booklets, posters, brochures, etc for customers.
- Designed, printed and finished various documents including business marketing materials, posters, invitations, etc.
6. Xerox
- Required understanding of xerox printers and production machinery.
- Utilized and maintained Xerox copiers, Canon 24 printer, register, Windows 7 PC with graphic design software.
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Copy machines make duplicate copies of documents and/or photos onto paper. Sometimes also referred to as a photocopier or copier.
- Color and black and white copies via computer, Laminating, Wide-Format prints, helping customers with self-service copy machines.
- Run high volume copy machines, perform binding, and finishing work.
8. Identify Problems
- Replied to first level end user calls to identify problems, run test copies and know machine status.
- Replied to first level end user calls to identify problems, run test copies and know machine status.
9. Graphic Design
Graphic design is the art of making visual content to communicate messages. Designers apply different page layout methods and visual hierarchy by using letters and pictures to meet the need of end-users. Most companies use graphic design to sell their product or services and to convey complicated information by using infographics.
- Collaborated closely with graphic designers and marketing team to maximize campaign profitability and evaluate new opportunities.
- Assisted customers with photographic design projects.
10. Wide Format
- Operated wide format, Dupont UV digital printer.
11. PowerPoint
- Created and maintained records of all activities using MS Excel, MSWord and MS PowerPoint.
- Reviewed assignments for over 16,000 students by providing feedback through written comments, individualized recorded lessons, and PowerPoint tutorials
12. Sales Floor
The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.
- Placed new stock on the sales floor and maintained organized overstock bays.
- Assist customers finding merchandise on the sales floor.
13. Troubleshoot
Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.
- Monitor, support and troubleshoot IT infrastructure to resolve operational issues, including manufacturing application issues and server/network failures.
- Prepared written reports and troubleshoot mechanical and security system errors.
14. Quality Products
A quality product satisfies the client's intended need and matches the cost the consumer paid for it.
- Produce top quality products within the time specified by customers.
15. Print Orders
- Processed and produced print orders to customer satisfaction while adhering to company standards.
- Deliver the Staple's Copy Promise to its customers by processing and producing copy and print orders accurately and on time.
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List of copy & print center associate skills to add to your resume

The most important skills for a copy & print center associate resume and required skills for a copy & print center associate to have include:
- Customer Service
- Business Cards
- Customer Orders
- Adobe Photoshop
- Posters
- Xerox
- Copy Machines
- Identify Problems
- Graphic Design
- Wide Format
- PowerPoint
- Sales Floor
- Troubleshoot
- Quality Products
- Print Orders
- Customer Complaints
- Safety Standards
- Top Quality
- Computer Programs
- POS
- Fax Machines
- Print Projects
- Office Programs
- Design Services
- Office Machines
- Service Calls
- Laminators
- Customer Project
- Customer Materials
- USPS
- Windows
- Collating
- Inviting Environment
- Creative Solutions
- Adobe Acrobat
- Print Queue
Updated January 8, 2025