Healthcare Office Manager
Office manager job at Corelife Eatery
CoreLife has created an organized, convenient, and multidisciplinary platform of care. We enhance total health by providing a multifaceted approach to obesity, chronic illnesses, the root causes, social determinants, and related side effects.
Position Description:
The CoreLife Health Care Office Manager's number one responsibility is the management of the patient, which includes experience, care, outcomes, and retention. The CoreLife Manager is charged with shepherding the patient through their journey with empathy, compassion, and care while setting clear and defined expectations and holding the patient accountable to ensure success. Additional responsibilities include management and oversight of the clinical, administrative, and exercise teams. The office manager is also responsible for achieving KPIs as well as the sustainable growth of their clinic.
Major Areas of Responsibility:
Serve as the primary point of contact with patients
Effectively manage all patients for the purpose of ensuring the highest quality care and experience.
Communicate, monitor, document, and evaluate challenges and successes for patients while aggressively working to ensure the patients are achieving and maintaining success.
Ensure the CoreLife care model is executed consistently with the expectations established by corporate leadership.
Oversees administrative functionality of the clinic
Assess and synthesize clinic-specific best demonstrated practices to enhance the patient experience.
Demonstrates leadership skills through the supervision and coordination of all daily operations within the clinic.
Effectively execute a multidisciplinary model to meet Key Performance Indicators and Performance Metrics.
Key Performance Indicators Include (but are not limited to):
Experience (patient/teammate)
Patient Care
Patient Retention
Patient Management
Schedule Efficiency
Clinic Growth
Profitability
Assist in the hiring and training of new teammates.
Provides timely feedback and coaching to teammates as appropriate. Addresses areas of concern through action plans and recognizes/rewards positive efforts to enhance clinic cultureoperations.
Responsible for personnel management in accordance with HR policies and procedures.
Ensures compliance to regulatory guidelines and the provision of quality patient care. Maintains compliance with regulatory standards by monitoring operations and initiating changes where required. Regulatory guidelines include (but are not limited):
OSHA
State guidelines
Joint Venture Partner Guidelines
HIPAA
Responsible for financial performance of the office. Maintains expenses to ensure budget and revenue goals are met.
Supports the sustainable growth of their clinic in all care pillars while maintaining a high standard of delivery and patient experience.
Supports other clinics/teammates, when necessary. Willing to travel to other clinics within the same region to help provide coverage. Assist, remotely, with scheduling and work queues.
Education/Experience:
Completed Bachelor's Degree in a Health or Management Related field (preferred)
3-5 years management/leadership experience (required)
Business development background (preferred)
Computer competency (required)
Skills, Knowledge, and Abilities:
Critical thinking to integrate facts, informed opinions, active listening, and observations.
Decision-making, problem solving, and collaboration.
Strong interpersonal skills to establish productive working relationships with multidisciplinary teams and support services.
Ability to communicate effectively in both written and verbal form to patients, teammates and other leaders.
Ability to counsel and motivate others, as individuals and as a group.
Embodies servant leadership
Flexibility to adapt to changes in medical protocols and policy.
Adherence to CoreLife's Values:
Meeting the needs of our patients & ensuring the highest level of patient experience, care, and outcomes.
Treating our patients, teammates, and partners with honesty, respect, integrity, and teamwork.
Challenging patients, teammates, and partners to achieve exceptional results and potential.
Work Environment:
This job operates in a professional medical office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Note: Reasonable accommodations may be made available for individuals with disabilities to perform the essential functions of this position.
Auto-ApplyCorporate Office Manager
Charlotte, NC jobs
As the Corporate Office Manager, you will be instrumental as our key support person providing administrative coordination and completion of day-to-day tasks. You will understand the art of organization and getting ahead of situations while balancing multiple requests regarding tasks, talent, and projects. This position delivers an unwavering attention to detail whether it is a day-to-day duty or the coordination of time sensitive materials. Manage our corporate office building maintenance needs, maintain files (digital and paper), allocate appropriate physical plant resources, manage schedules, support vendors, and support all team related activities.
The Corporate Office Manager will administer all seating plans, gather research materials, and participate in project-related activities. We are looking for that excellent problem-solver who is passionate about keeping teams and projects organized.
Responsibilities:
Scheduling, coordinating and supervising vendors to service corporate office needs and direct relationship management with the property management team for maintenance needs.
Assist with updating presentations for the team to include Board reports and strategy decks.
Management of select corporate budgets and accounting-including but not limited to generating purchase orders, expense reports and travel logs, receiving and processing invoices, management of the HR and corporate office budget and reporting on the physical asset list.
Note taking/meeting documentation. Develop and organize meeting notes and action items for all project meetings. Follow-up with participants on assignments and needed information or materials.
Ordering of shared physical resources such as office supplies for common areas, supplies for the breakrooms, furniture, coordination of incoming and outgoing mail and shipments.
General coordination of activities related to the function of the corporate office including but not limited to: landlord driven work, suite renovations and upgrades, entering and monitoring work orders for repairs, support of corporate office social activities, support of new hires, support of physical spaces after employees leave SFEC and other solution-based coordination relating to the operation of the Corporate Office.
Send local announcements to the team, including updates on fire alarm testing, parking lot closures, flooding and other site-related notices.
Manage mail distribution, including interoffice mail to other corporate offices, especially Sandusky.
Operate A/V equipment and support A/V testing prior to major meetings or as requested.
Ensure the conference center and other conference rooms are supplied with the necessary equipment for effective meetings
Arrange and coordinate catering services as needed
Ensure break rooms are consistently maintained, clean and fully stocked
Assist with time management, company communication, coordinating schedules/meetings/functions.
Supports the team with a can-do-spirit and desire to make the projects flow as efficiently as possible. Know every detail or know where to find the information about projects you are coordinating.
Provides a positive, friendly demeanor when communicating with the office, external vendors, or park teams (answering phones, email, instant messaging).
Qualifications:MINIMIUM REQUIREMENTS:
Associate degree / vocational or technical school degree combined with 5-8 years of experience managing a corporate office environment.
Ability to anticipate needs of leaders and other this role supports.
Able to build presentations for strategy decks, utilizing forms, tables, and spreadsheets.
Excellent communication, customer service, and organizational skills.
Must be comfortable balancing a variety projects with competing time sensitivity.
Must be a self-starter who is highly organized.
Ability to manage information with a high degree of confidentiality.
Must possess a valid Driver's License.
Travel required: 5%
PREFERED REQUIREMENTS:
Bachelor's degree
SUPERVISORY RESPONSIBILITIES:
No Direct Reports
PHYSICAL DEMANDS/WORK ENVIRONMENT:
Office environment / no specific or unusual physical or environmental demands.
Auto-ApplyFront Office Manager - Kimpton Cardinal Hotel
Winston-Salem, NC jobs
**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
**How We're Different**
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
**What You'll Do**
Lead all Front Office operations, set and maintain a high level of guest service. Provide support, mentorship, and coaching to the team.
**Some of your responsibilities include:**
+ Delete or add transactions that will assist in balancing revenues.
+ Review Front Desk logbook for any information or incidents, communicate with desk agents to gather pertinent information, review all arrivals noting any special requests, assess whether any guest relocation is necessary.
+ Assist guests with services and requests, follow established key control policy, be knowledgeable of fire and emergency procedures.
+ Inspect all VIP arrival rooms.
+ Attend monthly Wine Hour according to the schedule.
+ Run and attend departmental training classes and seminars as needed.
+ Supervise all duties performed by the Front Office team.
+ Coach, and counsel employees when necessary, using the correct documentation and techniques.
+ Make sure all employees are posted at their stations on time, and that they complete their essential duties before their departure.
+ Schedule for all areas of operation in a timely manner. Assist with all sick calls or tardiness by finding coverage, report to work and stay until coverage can be found (including night audit shifts).
+ Meet or exceed levels of service required by the Mystery Shopper Survey, as well as the "guest comment card" return ratios.
+ Meet or come in under payroll and expense budgets.
+ Accountable for the "guest ledger" and its daily maintenance.
+ Ensure that all employees follow cash and credit handling procedures.
**What You Bring:**
+ 2 years of management experience in hospitality or similar industry.
+ Bachelor's degree is preferred.
+ Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of integrity.
+ Ability to read, write, and verbally communicate effectively and professionally.
+ Experience with Opera and Microsoft Office Suite is preferred.
+ Flexible schedule, able to work evenings, weekends, and holidays when needed.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** .
**Be Yourself. Lead Yourself. Make it Count.**
Front Office Manager
Winston-Salem, NC jobs
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
Lead all Front Office operations, set and maintain a high level of guest service. Provide support, mentorship, and coaching to the team.
Some of your responsibilities include:
* Delete or add transactions that will assist in balancing revenues.
* Review Front Desk logbook for any information or incidents, communicate with desk agents to gather pertinent information, review all arrivals noting any special requests, assess whether any guest relocation is necessary.
* Assist guests with services and requests, follow established key control policy, be knowledgeable of fire and emergency procedures.
* Inspect all VIP arrival rooms.
* Attend monthly Wine Hour according to the schedule.
* Run and attend departmental training classes and seminars as needed.
* Supervise all duties performed by the Front Office team.
* Coach, and counsel employees when necessary, using the correct documentation and techniques.
* Make sure all employees are posted at their stations on time, and that they complete their essential duties before their departure.
* Schedule for all areas of operation in a timely manner. Assist with all sick calls or tardiness by finding coverage, report to work and stay until coverage can be found (including night audit shifts).
* Meet or exceed levels of service required by the Mystery Shopper Survey, as well as the "guest comment card" return ratios.
* Meet or come in under payroll and expense budgets.
* Accountable for the "guest ledger" and its daily maintenance.
* Ensure that all employees follow cash and credit handling procedures.
What You Bring:
* 2 years of management experience in hospitality or similar industry.
* Bachelor's degree is preferred.
* Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of integrity.
* Ability to read, write, and verbally communicate effectively and professionally.
* Experience with Opera and Microsoft Office Suite is preferred.
* Flexible schedule, able to work evenings, weekends, and holidays when needed.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
Front Office Manager
Winston-Salem, NC jobs
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
Lead all Front Office operations, set and maintain a high level of guest service. Provide support, mentorship, and coaching to the team.
Some of your responsibilities include:
Delete or add transactions that will assist in balancing revenues.
Review Front Desk logbook for any information or incidents, communicate with desk agents to gather pertinent information, review all arrivals noting any special requests, assess whether any guest relocation is necessary.
Assist guests with services and requests, follow established key control policy, be knowledgeable of fire and emergency procedures.
Inspect all VIP arrival rooms.
Attend monthly Wine Hour according to the schedule.
Run and attend departmental training classes and seminars as needed.
Supervise all duties performed by the Front Office team.
Coach, and counsel employees when necessary, using the correct documentation and techniques.
Make sure all employees are posted at their stations on time, and that they complete their essential duties before their departure.
Schedule for all areas of operation in a timely manner. Assist with all sick calls or tardiness by finding coverage, report to work and stay until coverage can be found (including night audit shifts).
Meet or exceed levels of service required by the Mystery Shopper Survey, as well as the "guest comment card" return ratios.
Meet or come in under payroll and expense budgets.
Accountable for the "guest ledger" and its daily maintenance.
Ensure that all employees follow cash and credit handling procedures.
What You Bring:
2 years of management experience in hospitality or similar industry.
Bachelor's degree is preferred.
Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of integrity.
Ability to read, write, and verbally communicate effectively and professionally.
Experience with Opera and Microsoft Office Suite is preferred.
Flexible schedule, able to work evenings, weekends, and holidays when needed.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
Front Office Supervisor- Full Time - Kimpton Tryon Park Hotel
Charlotte, NC jobs
**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
**How We're Different**
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
**What You'll Do**
Lead all aspects of all Front Office operations by setting and maintaining a high level of guest service. Provide timely and courteous service to all guests, encouraging them to return again to generate repeat business. Assist guests upon check-in and provide great service throughout their stay. Ensure all functions are carried out to maintain an environment of collaboration.
**Some of your responsibilities include:**
+ Meet with staff to get any pertinent information at the start of shift and review the Front Desk logbook.
+ Review all arrivals and departures noting any special requests, challenges, and to ensure that billing is accurate, assess whether any guest relocation will be necessary.
+ Make sure all shifts are covered as scheduled, cover as necessary.
+ Follow established key control policy, credit policies, and be knowledgeable of all fire and emergency procedures.
+ Ensure the completion of the desk agents' AM/PM checklist.
+ Handle guest situations as they arise in a calm and professional manner.
+ Be an expert in all employee duties to ensure you are "leading by example" in all that you do.
+ Maintain professional contact via telephone with all other hotel departments.
+ Ensure accuracy of groups, rooming lists, billing, amenities, arrivals, etc.
+ Maintain cleanliness, organization of back office, front desk, and front desk closet, as well as inventory of office supplies.
+ Counsel and coach employees when necessary, using accurate documentation and techniques.
+ Ensure all employees complete their duties before departing, that they are posted at their stations on time.
+ Accountable for training and daily monitoring of all service levels, as well as making sure all team members are following grooming and uniform standards.
+ Accountable for meeting or coming in under payroll and expense budgets.
**What You Bring**
+ 2 years of related experience in hospitality or similar industry.
+ High School Diploma is preferred.
+ Flexible schedule, able to work evenings, weekends, and holidays when needed.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** .
The hourly pay for this role is $20.00.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
**Be Yourself. Lead Yourself. Make it Count.**
Front Office Supervisor- Full Time
Charlotte, NC jobs
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
Lead all aspects of all Front Office operations by setting and maintaining a high level of guest service. Provide timely and courteous service to all guests, encouraging them to return again to generate repeat business. Assist guests upon check-in and provide great service throughout their stay. Ensure all functions are carried out to maintain an environment of collaboration.
Some of your responsibilities include:
Meet with staff to get any pertinent information at the start of shift and review the Front Desk logbook.
Review all arrivals and departures noting any special requests, challenges, and to ensure that billing is accurate, assess whether any guest relocation will be necessary.
Make sure all shifts are covered as scheduled, cover as necessary.
Follow established key control policy, credit policies, and be knowledgeable of all fire and emergency procedures.
Ensure the completion of the desk agents' AM/PM checklist.
Handle guest situations as they arise in a calm and professional manner.
Be an expert in all employee duties to ensure you are "leading by example" in all that you do.
Maintain professional contact via telephone with all other hotel departments.
Ensure accuracy of groups, rooming lists, billing, amenities, arrivals, etc.
Maintain cleanliness, organization of back office, front desk, and front desk closet, as well as inventory of office supplies.
Counsel and coach employees when necessary, using accurate documentation and techniques.
Ensure all employees complete their duties before departing, that they are posted at their stations on time.
Accountable for training and daily monitoring of all service levels, as well as making sure all team members are following grooming and uniform standards.
Accountable for meeting or coming in under payroll and expense budgets.
What You Bring
2 years of related experience in hospitality or similar industry.
High School Diploma is preferred.
Flexible schedule, able to work evenings, weekends, and holidays when needed.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
The hourly pay for this role is $20.00.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
Be Yourself. Lead Yourself. Make it Count.
Front Office Supervisor
Durham, NC jobs
Requirements
QUALIFICATIONS:
1+ years of hotel management or leadership experience
1+ years of hotel operations experience
Strong interpersonal skills and works well with others.
Ability to creatively resolve challenges using business acumen skills and discretion.
Demonstrates self-confidence, energy, and enthusiasm.
Desire to serve people.
Must have flexible work schedule that may include evening, weekends, nights, and holidays.
EDUCATION:
High School Diploma / GED required. Higher education degree in hospitality management or related field or equivalent work experience a plus.
PHYSICAL ABLITIES:
Requires moderate physical activity, handling of average-weight objects up to 25 lbs. and standing and/or walking for more than 4 hours per day.
Salary Description $18-$20/hour based on experience
Front Office Supervisor
Durham, NC jobs
Job DescriptionDescription:
The Front Office Supervisor is responsible for assisting the Front Office Manager with the overall operations of the Front Office department to include the guest service agents, telephone, bell services and supervisory staff.
DUTIES AND RESPONSIBILITIES:
Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all company standards are being applied.
Courteously answers inquiries and accepts reservations by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room rates, increase occupancy and revenue.
Assist in coordinating guest service efforts to include group arrivals and departures, and guest transportation, while maximizing the guest experience through top quality customer service.
Track guest satisfaction surveys and maximize usage of the guest response tracking system.
Assist with training of all new employees, and ongoing training of existing employees, including cross training for all positions. Continually monitor, evaluate, and revise training content to reflect changes in the process; address the needs identified by associates.
Communicate both verbally and in writing to provide clear direction to staff.
Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations.
Maintain all front desk related equipment and a par stock of supplies.
Resolve customer complaints; anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality.
Develop strong relations with the sales team to discuss and implement sales strategies to continually improve occupancy levels and revenues.
Perform any other job-related duties as assigned.
BENEFITS:
Employee Referral Program
Training and development program guided by our professional team members
Paid Time Off (PTO)
Insurance Benefits (including medical, dental, vision, and life)
Employee Discount on food and non-alcoholic beverages
Requirements:
QUALIFICATIONS:
1+ years of hotel management or leadership experience
1+ years of hotel operations experience
Strong interpersonal skills and works well with others.
Ability to creatively resolve challenges using business acumen skills and discretion.
Demonstrates self-confidence, energy, and enthusiasm.
Desire to serve people.
Must have flexible work schedule that may include evening, weekends, nights, and holidays.
EDUCATION:
High School Diploma / GED required. Higher education degree in hospitality management or related field or equivalent work experience a plus.
PHYSICAL ABLITIES:
Requires moderate physical activity, handling of average-weight objects up to 25 lbs. and standing and/or walking for more than 4 hours per day.
Front Office Manager
Capitol Heights, MD jobs
Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about Hands on, energetic, and honest? Tharaldson wants you!
We provide a friendly, professional place to work and have fun, with opportunities for advancement and career growth. A strong company culture inspires staff to achieve the highest service standards in hospitality. Tharaldson has 90 hotels nationwide and will be adding to our hotel portfolio in the next 3 years, providing growth opportunities for our team members!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay Option
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid Vacation
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
Performs functions of Guest Service Agent as scheduled by Management
Provides training, including safety training, to front office staff as directed by Management
Assists in the selection of Guest Service Agents
Assists in scheduling front desk personnel within budget guidelines to assure adequate staffing
Maintains accurate records including cash flow sheet, direct bill accounts, credit card payments, registration cards, and reservation cards
Corresponds with group and travel agents to answer special requests for rooms and rates
Assists with sales and marketing efforts as directed
Assigns duties to Guest Service Agents and observes performance to ensure adherence to franchise standards, hotel policies, and established operating procedures
Answers inquiries pertaining to hotel policies and services
Performs functions of the General Manager in their absence
Assists General Manager in conducting staff meetings
All other duties as assigned
COMPETENCY
To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses
reason even when dealing with emotional topics
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds promptly to requests for service and assistance
Interpersonal - Maintains confidentiality
Oral Communication - Responds well to questions; Demonstrates group presentation skills
Team Work - Contributes to building a positive team spirit
Written Communication - Writes clearly and informatively; Able to read and interpret written information
Managing People - Makes self available to staff; Continually works to improve supervisory skills
Organizational Support - Follows policies and procedures including but not limited to, dress code policies
Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent changes, delays, or unexpected events
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time
Dependability - Commits to long hours of work when necessary to reach goals
Initiative - Asks for and offers help when needed
Planning/Organizing - Prioritizes and plans work activities; uses time efficiently
Professionalism - Treats others with respect and consideration regardless of their status or position
Quality - Demonstrates accuracy and thoroughness; applies feedback to improve performance; Monitors own work to ensure quality; Looks for ways to improve and promote quality
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity
Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment free environment
Safety & Security - Observes safety and security procedure; Reports potentially unsafe conditions; Uses equipment and materials properly
What We Are Looking For:
Preferably 1+ year of similar experience in Select Service or Extended Stay properties
Brand Experience preferred.
Knowledgeable in Inventories, Scheduling, and Ordering.
Valid Driver's License.
Open Availability.
Education Preferred of Associates degree or equivalent from two-year college, or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
Auto-ApplyFront Office Manager
Durham, NC jobs
If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.
Come join our Flock!
Job Description
Reports To: Director of Rooms
Supervises: Front Desk Agents, Bell/Valet, Night Audit
General Purpose: The Front Office Manager is committed to guest service excellence and passionate about promoting the 21c Museum Hotel. Thorough and task-oriented, the FOM can complete menial and substantial tasks under various conditions. The Front Office Manager is multi-skilled and can hop into any position within their department at any time. The Front Office Manager should be skilled at creating a culture of care, concern, and accountability.
Specific Responsibilities
Responds professionally and courteously to arriving, departing, and in-house guests with accurate and timely information and services.
Responds to inquiries regarding hotel information and guest concerns.
Supervises the daily operations of the Front Office personnel, promoting a safe environment and quality services to achieve maximum guest satisfaction and financial success.
Oversees all day-to-day operations of Front Desk and Bell/Valet staff, ensuring that all established front office and hotel policies are followed.
Acts as a resource for supervisors, agents, and valet with all Front Office procedures.
Tirelessly promotes 21c to staff and guests, a cheerleader for the team and the brand.
Facilitates guest arrival and departure during peak times to ensure a smooth transition into and out of the property.
Courteously answers inquiries and accepts reservations referred from agents, both in person and by telephone
Keeps abreast of all in-house and area functions to answer questions and concerns in person and on the telephone with timely and knowledgeable responses.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Reviews all guest issues with staff, ensures appropriate departments are contacted for resolution, approves recovery, and provides follow-up with guests and log is completed.
Oversees all Concierge duties completed by staff, from transportation services to package amenities and arrangements.
Has complete knowledge of the hotel's emergency procedures.
Implements new procedures and policies.
Reviews any problems or concerns from the previous day's night audit and daily work. Addresses any issues with the entire staff or individual front desk associates, whichever is appropriate.
Monitors room inventory to achieve balance and pushes associates to sell out. Trains staff in this strategy.
Conducts one-on-one meetings with front desk associates at least quarterly.
Conducts necessary progressive disciplines according to policy
Coordinates with the Rooms Manager to conduct annual reviews promptly.
Back up for Rooms Manager during an absence.
Qualifications
Strong leadership skills.
Good eye for detail.
Excellent organizational skills.
Able to draw ideas from the supervised team, develop and put them into action
Thrives in a fast-paced environment where multi-tasking is normal.
Enjoys people and has experience dealing directly with the public with an acquired general knowledge of basic customer service skills.
Working knowledge of guest and hotel services, policies, or operations. Working knowledge is generally learned on the job.
Possesses a talent for developing positive connections with guests, resulting in fewer recovery instances and more effective problem resolution.
Tactful and empathetic in stressful and highly emotional situations.
Understand hotel front office procedures completely.
Understands standard cash handling procedures and operation of computerized cash register systems.
Excellent verbal and written communication skills, with the comprehension and literacy required to review and respond to correspondence, initiate reports, conduct training, etc.
Proficient with computer systems, Microsoft Office suite, Opera PMS, POS, etc.
Must pass a background check.
Education/ Formal Training
High School diploma or equivalent.
Experience
Minimum of 5 years of previous experience in Hospitality management.
Additional Information
21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************
Office Manager | Full-Time | Crown Complex
Fayetteville, NC jobs
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Office Manager will provide administrative support to all OVG departments (concessions, catering) at the venue, as well as to the General Manager. Administrative duties may include, but are not limited to, assisting with payroll, handling A/P and A/R responsibilities, assuring compliance in hourly employee personnel files, handling basic HR duties, scheduling, and general clerical duties, and GL entries. Perform month end closing work, account reconciliations, and profit statement reporting to management. Safeguard company assets, and provide data and fiscal support to other departments within the company
Given the small size of the OVG onsite office (usually 2 FT employees), it is critical that the Office Manager have the ability to multi-task, organize and prioritize tasks, and willingly assist OVG staff where needed. In light of the sometimes seasonal and event-driven nature of our business, the successful incumbent will have the ability to focus on and prioritize the administrative duties that are most critical and time-sensitive.
This role pays an hourly rate of $20.00-$25.00
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until December 5, 2025.
About the Venue
The Crown Complex is a multi-purpose venue in Fayetteville, North Carolina that hosts the Crown Coliseum, an indoor stadium which is currently home to the Fayetteville Marksmen hockey team. The complex also hosts the Crown Theater, a 2,400-seat auditorium, and the Crown Arena, a 4,500-seat venue.
Responsibilities
Provide general office / administrative / accounting support including input of weekly cash and sales reports, A/P and A/R data entry, event reporting.
Assist with basic payroll functions: compile and process weekly payroll, data entry, timekeeping verification, ensure W-4, I-9 forms are complete and on file; maintain employee deductions file.
Provide accounting support to company departments. Reconcile sales reports prior to month end postings. Oversee document coding. Calculate commissions earned.
Collect data from multiple sources and generate reports of OVG' event operating results to venue management team and the corporate Finance Department. Includes generating P&L's, franchise season reports, catering activity recaps and sales reports. Perform month end closing, reconciliations and entries.
Safeguard company assets through close monitoring of accounting procedures; conduct audits as needed. Reconcile bank deposits to sales reports, inventory levels, payroll reporting, A/P and A/R activities.
Prepare current workbooks containing financial information by event type. Supervise preparation of NFP reports by event, and payroll reporting by event types.
Provide general office and clerical support: preparation of weekly package to corporate, copying, filing, correspondence, telephone inquiries.
Handle basic Human Resources functions: answer employee inquiries regarding scheduling, facilitate job fairs and new hire orientation, maintain employee training logs, submit workers compensation claims and maintain OSHA log, basic report generation, respond to initial unemployment claims, interface with employees regarding basic employment issues.
Relay any accounting, HR, employee relations, safety, policy or procedural concerns, and any situation that may result in disciplinary action, to management (Concessions/Catering Manager, GM) in a timely and responsible manner.
Qualifications
Experience in an accounting position with increasing level of oversight and responsibility is preferred.
Thorough understanding of accounting and financial reporting principles and practices.
Demonstrate knowledge of payroll and tax issues, basic knowledge of employment law.
Advanced proficiency with computers in a Windows platform including Microsoft applications, accounting/payroll/HRIS systems. Experience Solomon, ADP and/or Ceridian a plus. Extensive experience preparing accurate spreadsheets and reports.
Consistent and reliable attention to detail, accuracy and validity.
Ability to multi-task in a fast-paced, changing environment. Must work well under pressure of deadlines.
Ability to successfully interact and collaborate all team members professionally and supportively.
Excellent organizational and time management skills; ability to delegate tasks as required.
Thorough understanding of accounting and financial reporting principles and practices.
High level of proficiency with computers, Microsoft applications, accounting/payroll/HRIS systems. Experience with Solomon, ADP and/or Ceridian a plus. Extensive experience preparing spreadsheets and reports.
Consistent and reliable attention to detail, accuracy and validity.
Ability to multi-task in a fast-paced, changing, environment. Must work well under pressure of deadlines.
Ability to interact with a diverse spectrum of individuals calmly, professionally, supportively.
Excellent organizational and time management skills; ability to delegate tasks efficiently and develop staff to next level.
Ability to adhere to highest standards of ethics, integrity, professionalism, and discretion. Ability to execute solid management decisions quickly and efficiently.
Ability and willingness to work extended hours (i.e. evenings, weekends, holidays), as frequently required by event or business necessity.
Ability to develop and maintain cooperative working relationships with company and business contacts.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
We can recommend jobs specifically for you! Click here to get started.
Auto-ApplyDoughnut Factory Office Manager
Concord, NC jobs
Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.
The Doughnut Factory Office Manager is responsible for the implementation of and compliance with all Krispy Kreme accounting and cash management policies, practices, and procedures.
HERE'S A TASTE OF WHAT YOU'LL BE DOING
* Implementing and complying with all Krispy Kreme accounting and cash management policies, practices, and procedures
* Training and supervising the office bookkeepers
* Assist GM with completing Profit and Loss statements, inventory, payroll, receiving, human resources employee packages and file maintenance
* Assist the GM in scheduling of interviews and pre-employment drug screen & background check data entry
* Providing assistance to store management in all other areas of administration that is necessary at the store level
* Communicating with customers and the corporate office about any accounting and administrative issues
* Assist GM with employee new hire paperwork
* Answer telephone in a timely manner and utilize Krispy Kreme greeting procedures
* Other duties as assigned
YOUR RECIPE FOR SUCCESS
* Two year business degree or equivalent experience
* Strong computer skills, especially with Microsoft Word and Excel
* Strong leadership, organizational, and communication skills
* Office management experience is preferred
* The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official for the position. The official job description will be provided during the application/interview process.
BENEFITS:
* Weekly Pay
* Career opportunities - we are growing!
* Comprehensive benefits (medical, vision, and dental insurance)
* Employee discount program
* 401K plan
* PTO
* Company events
* Education Reimbursement
* Adoption Assistance
* Life Insurance
* FSA/HSA Plans
* Pet Insurance
Learn more at ******************
WHY KRISPY KREME?
At Krispy Kreme, we focus on:
Loving People:
* Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here.
* Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive.
Loving Communities:
* At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives.
* In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services.
* In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.
Loving Planet:
* We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions.
* We are working on reducing food waste through donation efforts, animal feed, and composting programs.
Krispy Kreme is an Equal Opportunity Employer:
At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
About Krispy Kreme
Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at ******************** or on one of its many social media channels, including **************************** and ****************************
Front Office Manager
Asheville, NC jobs
Hospitality Starts Here: Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart!
Why Us:
Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.
The Role:
Our hotel team is seeking an energetic and experienced Front Office Manager to oversee and manage our Front Office and Housekeeping Departments. This individual will be responsible for working with other department heads to manage day-to-day rooms operations in keeping with Indigo Road standards. Directly responsible for guest satisfaction and driving continuous improvement processes in each department and hotel wide. Assesses hotel operational needs, proactively plans, and prepares for exceptional guest service, reviews operational excellence requirements with department heads and implements/evaluates programs for continued success. This team member will participate in total hotel management activities as a member of the Hotel Management Team.
What we will ask of you:
* Directs hotel actions for improving team member satisfaction, increasing cleanliness and service levels, and maximizing profitability.
* Ensures the hotel implementation and compliance of Indigo Road policies and procedures as well as brand standards.
* Leads team members and other managers and supervisors to ensure team member satisfaction, guest service, and financial and quality goals are met or exceeded.
* Speaks with and responds to guests regarding service challenges.
* Provides leadership, guidance and assistance relating to the annual Budget, including expenses to manage and operate rooms and property operations and maintenance departments.
* Directs preparation of reports pertaining to the annual hotel Budget and Business Planning process.
* Plans, organizes, chairs, and/or participates in various hotel meetings such as Staff/Leaders, Management, Departmental, Focus Groups, etc.
* Analyze Department structure as it relates to operational effectiveness.
* Develops skills and abilities of direct reports.
* Assist General Manager in monitoring high potential team members and ensure their growth as leaders within the company.
* 3+ years of experience in similar position.
Requirements for Success:
* Minimum 4+ years of hotel management experience
* Highly energetic and motivated individual
* Must have strong leadership and communication skills
* Ability to build relationships, motivate and manage others
* Strong problem-solving skills
* Excellent verbal and written communication skills
* Ability to work in a fast-paced, high pressure environment
* Ability to shift and manage multiple priorities
* Strong interpersonal skills
* Must be at least 21 years of age
* Must be able to work days, nights, weekends and holidays
* Ability to model and act in accordance with The Indigo Road guiding principles and values
Benefits:
* Competitive Compensation: Competitive base pay, performance-based bonuses (paid quarterly), and PTO benefits after 90 days.
* Health & Wellness: Comprehensive health insurance coverage, including medical, dental, vision, and more.
* Financial Planning: Access to a 401K plan with a 50% match on your first 6% investment, along with Roth options.
* Home Loan Program: We offer a zero-interest housing loan program to help you achieve your dream of home ownership.
* Employee Discounts: Enjoy discounts at our 15 restaurant concepts and growing boutique hotels division.
* Family Time: Benefit from 4 weeks of PTO for maternity/paternity leave.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
Office Manager
Raleigh, NC jobs
Do you love working with people and educating them? Do you want to be a leader in a great company?
Then don't miss your chance to join our Franchise as a new Office Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then
you
may be our perfect
hero
!As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.
****Note: This is not a "remote work" (from home) position.**** Job Description: Provide leadership with strategic thinking and exemplify excellent customer service. Ensure annual divisional initiatives aligned with company initiatives are completed. Ensure a quality team of properly trained employees produce jobs completed according to SERVPRO Franchise procedures and processes. Hire, train, and manage a team of office personnel while monitoring compliance and risk management. Communicate with management staff to stay updated on jobs, documentation, budgeting, and any customer issues. ****Note: This is not a "remote work" (from home) position.****Responsibilities:
Manage Receptionist-Dispatcher, Job File Coordinator, and Accounting and HR Administrator
Coordinate and maintain company calendar and franchise communication
Manage accounts payable, accounts receivable, and cash management
Verify and analyze financial reports and divisional key measurements
Monitor compliance and risk management
Ensure employment files and records accuracy
Manage franchise compensation plan staffing plan
Ensure fulfillment of the training and development plans for all divisions
Oversee performance management and documentation
Document franchise annual plan and divisional performance
Develop the office division annual plan
Qualifications:
5+ year(s) of office, accounting, or customer service management experience
Experience in building a strong team with tangible leadership skills
Solid organization and planning capabilities, strong attention to detail
Demonstrated history of ability and growth in managing an office environment
Outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice at all times
Very self-motivated and goal-oriented with ability to multitask
Capability to work in a fast-paced, team-oriented office environment
Proficiency in Microsoft Office (i.e., Outlook, Word, Excel) and QuickBooks
Ability to learn new software, such as Xactimate estimating software
Experience in customer service industry environment, a plus
Ability to successfully complete a background check subject to applicable law
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.
Picture yourself here fulfilling your potential.
At SERVPRO , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
Auto-ApplyOffice Manager
Apex, NC jobs
Chick-fil-A Office Manager Job Description Job Title: Office Manager Job Type: Full-Time/Part Time The Office Manager at Chick-fil-A is responsible for overseeing administrative and financial operations, ensuring accuracy in invoicing, payroll processing, and new team member onboarding, while also stepping in to assist on the restaurant floor during peak hours. This role plays a critical part in maintaining an organized and efficient workplace while supporting leadership and staff.
Key Responsibilities:
1. Invoicing
* Manage accounts payable and accounts receivable processes.
* Process, track, and reconcile invoices to ensure timely payments.
* Collaborate with vendors and suppliers to ensure accurate billing.
2. Payroll
* Accurately process payroll on a scheduled basis.
* Maintain payroll records, ensuring compliance with labor laws.
* Track employee hours, overtime, and deductions.
* Address payroll discrepancies and employee concerns promptly.
3. Onboarding New Team Members:
* Facilitate the hiring and onboarding process, including paperwork and compliance.
* Coordinate orientation sessions and initial training for new employees.
* Ensure all necessary documentation (I-9, W-4, direct deposit, work permits, etc.) is completed.
* Set up new employees in payroll and scheduling systems.
4. Supporting Restaurant Operations:
* Assist on the restaurant floor during peak hours to support team members.
* Provide exceptional customer service and ensure operational efficiency.
* Collaborate with leadership to maintain Chick-fil-A's service and quality standards.
* Step in to help with front-of-house or back-of-house operations as needed.
5. General Administrative Duties:
* Maintain accurate employee records and ensure data confidentiality.
* Check email daily.
* Manage office supplies, inventory, and ordering.
* Schedule and coordinate appointment on store Calander.
* Assist with internal communications
* Support Leadership with HR-related tasks and compliance.
6. Executive Assistance
* Provide direct administrative support to the Owner/Operator, including scheduling meetings, preparing reports, and handling correspondence.
* Attend and document discussions during weekly executive meetings (approx. 2 hours).
* Assist in strategic planning and implementation of business initiatives.
Qualifications & Skills:
* Prior experience in office management, payroll processing, or HR administration.
* Proficiency in Microsoft Office (Excel, Word, Outlook)
* Strong organizational skills and attention to detail.
* Excellent communication and interpersonal skills.
* Ability to maintain confidentiality and handle sensitive information.
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Office Manager
Apex, NC jobs
Chick-fil-A Office Manager Job Description Job Title: Office Manager Job Type: Full-Time/Part Time The Office Manager at Chick-fil-A is responsible for overseeing administrative and financial operations, ensuring accuracy in invoicing, payroll processing, and new team member onboarding, while also stepping in to assist on the restaurant floor during peak hours. This role plays a critical part in maintaining an organized and efficient workplace while supporting leadership and staff.
Key Responsibilities:
1. Invoicing
* Manage accounts payable and accounts receivable processes.
* Process, track, and reconcile invoices to ensure timely payments.
* Collaborate with vendors and suppliers to ensure accurate billing.
2. Payroll
* Accurately process payroll on a scheduled basis.
* Maintain payroll records, ensuring compliance with labor laws.
* Track employee hours, overtime, and deductions.
* Address payroll discrepancies and employee concerns promptly.
3. Onboarding New Team Members:
* Facilitate the hiring and onboarding process, including paperwork and compliance.
* Coordinate orientation sessions and initial training for new employees.
* Ensure all necessary documentation (I-9, W-4, direct deposit, work permits, etc.) is completed.
* Set up new employees in payroll and scheduling systems.
4. Supporting Restaurant Operations:
* Assist on the restaurant floor during peak hours to support team members.
* Provide exceptional customer service and ensure operational efficiency.
* Collaborate with leadership to maintain Chick-fil-A's service and quality standards.
* Step in to help with front-of-house or back-of-house operations as needed.
5. General Administrative Duties:
* Maintain accurate employee records and ensure data confidentiality.
* Check email daily.
* Manage office supplies, inventory, and ordering.
* Schedule and coordinate appointment on store Calander.
* Assist with internal communications
* Support Leadership with HR-related tasks and compliance.
6. Executive Assistance
* Provide direct administrative support to the Owner/Operator, including scheduling meetings, preparing reports, and handling correspondence.
* Attend and document discussions during weekly executive meetings (approx. 2 hours).
* Assist in strategic planning and implementation of business initiatives.
Qualifications & Skills:
* Prior experience in office management, payroll processing, or HR administration.
* Proficiency in Microsoft Office (Excel, Word, Outlook)
* Strong organizational skills and attention to detail.
* Excellent communication and interpersonal skills.
* Ability to maintain confidentiality and handle sensitive information.
Benefits
* Flexible schedule
* Health insurance
* Dental insurance
* Vision insurance
* Life insurance
Chick-fil-A - Peakway
1001 S Hughes St, Apex, NC, 27502
OFFICE MANAGER
Monroe, NC jobs
Morrison Healthcare **Morrison Healthcare** is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.
**Job Summary**
**Summary:** As an Office Manager, you will perform a variety of duties including coordination of all business unit accounting activities, maintaining cash control, payroll, including Living Wage Ordinance compliance, accounts payable, accounts receivable, profit and loss reconciliations, and human resources administration/benefits for personnel. You will coordinate routine office duties to include data entry, associate files, record retention, and support documentation. Other duties include coordinating associate events, monthly and annual business reports as well as handling the POS system, camera system and digital signage.
**Essential Duties and Responsibilities:**
+ Analyzes and organizes office operations and procedures such as bookkeeping, preparation of payrolls, personnel, information management, filing systems, requisition of supplies, and other clerical services.
+ Maximizes office productivity through proficient use of appropriate software applications.
+ Researches and develops resources that create timely and efficient workflow.
+ Establishes uniform correspondence procedures and style practices.
+ Formulates procedures for systematic retention, protection, retrieval, transfer, and disposal of records.
+ Plans office layout, develops office budget, and initiates cost reduction programs.
+ Reviews clerical and personnel records to ensure completeness, accuracy, and timeliness.
+ Prepares activities reports for guidance of management.
+ Coordinates activities of various clerical departments or workers within department.
+ Performs other duties as assigned.
**Qualifications:**
+ 3 years of administrative and clerical experience in an office, hotel, corporate and/or related work environment.
+ Thorough knowledge of contract administration and office procedures.
+ Working knowledge of processes and systems including financial reporting.
+ Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
**Apply to Morrison Healthcare today!**
_Morrison Healthcare is a member of Compass Group USA_
Click here to Learn More about the Compass Story (**************************************
**Associates at Morrison Healthcare are offered many fantastic benefits.**
+ Medical
+ Dental
+ Vision
+ Life Insurance/ AD
+ Disability Insurance
+ Retirement Plan
+ Flexible Time Off
+ Paid Parental Leave
+ Holiday Time Off (varies by site/state)
+ Personal Leave
+ Associate Shopping Program
+ Health and Wellness Programs
+ Discount Marketplace
+ Identity Theft Protection
+ Pet Insurance
+ Commuter Benefits
+ Employee Assistance Program
+ Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (****************************************************************************************************** for paid time off benefits information.
**Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.**
**Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.**
**Applications are accepted on an ongoing basis.**
**Morrison Healthcare maintains a drug-free workplace.**
**Req ID:** 1479269
Morrison Healthcare
MICHAEL GREMBA
[[req_classification]]
OFFICE MANAGER
Monroe, NC jobs
Morrison Healthcare Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.
Job Summary
Summary: As an Office Manager, you will perform a variety of duties including coordination of all business unit accounting activities, maintaining cash control, payroll, including Living Wage Ordinance compliance, accounts payable, accounts receivable, profit and loss reconciliations, and human resources administration/benefits for personnel. You will coordinate routine office duties to include data entry, associate files, record retention, and support documentation. Other duties include coordinating associate events, monthly and annual business reports as well as handling the POS system, camera system and digital signage.
Essential Duties and Responsibilities:
* Analyzes and organizes office operations and procedures such as bookkeeping, preparation of payrolls, personnel, information management, filing systems, requisition of supplies, and other clerical services.
* Maximizes office productivity through proficient use of appropriate software applications.
* Researches and develops resources that create timely and efficient workflow.
* Establishes uniform correspondence procedures and style practices.
* Formulates procedures for systematic retention, protection, retrieval, transfer, and disposal of records.
* Plans office layout, develops office budget, and initiates cost reduction programs.
* Reviews clerical and personnel records to ensure completeness, accuracy, and timeliness.
* Prepares activities reports for guidance of management.
* Coordinates activities of various clerical departments or workers within department.
* Performs other duties as assigned.
Qualifications:
* 3 years of administrative and clerical experience in an office, hotel, corporate and/or related work environment.
* Thorough knowledge of contract administration and office procedures.
* Working knowledge of processes and systems including financial reporting.
* Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
Apply to Morrison Healthcare today!
Morrison Healthcare is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at Morrison Healthcare are offered many fantastic benefits.
* Medical
* Dental
* Vision
* Life Insurance/ AD
* Disability Insurance
* Retirement Plan
* Flexible Time Off
* Paid Parental Leave
* Holiday Time Off (varies by site/state)
* Personal Leave
* Associate Shopping Program
* Health and Wellness Programs
* Discount Marketplace
* Identity Theft Protection
* Pet Insurance
* Commuter Benefits
* Employee Assistance Program
* Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
Morrison Healthcare maintains a drug-free workplace.
Req ID: 1479269
Morrison Healthcare
MICHAEL GREMBA
[[req_classification]]
Assistant Guest Service Manager
Charlotte, NC jobs
The Guest Services Supervisor oversees all front desk operations and the seemingly effortless movement of guests through the hotel. This includes the role of resident expert on all required Aloft brand standards related to check-in and checkout procedures, kiosk operations (both check-in/check-out and entertainment), re:fuel sales and the general operation of hotel facilities.
JOB DUTIES
Oversees and assists Front Desk Agents in checking guests in and out of the hotel in accordance with brand and hotel policy.
Promptly and professionally greets all guests entering the hotel lobby.
Provides assistance and answers guests' questions regarding hotel services, area attractions and local restaurants.
Responds quickly to and resolves guest complaints. Follows up to ensure guest satisfactions.
Trains new hires and conducts training for Front Desk Agents on a regular basis.
Generates a variety of daily and weekly reports.
Communicates regularly with Housekeeping, Engineering and Sales on room availability, VIP guests, etc.
We are looking for a candidate that:
Has the ability and drive to embrace the Aloft culture, paying particular attention to the ongoing training of the team to ensure the perpetuation of the Aloft signature service
Embraces the aloft culture, striving to exceed guest expectations at every opportunity
Is the pulse of the building. In the know, managing it all and having fun!
Is a self-starter that is always motivated to be the best
Never walks past a pillow out of place or a piece paper on the ground and instead takes the time to make it right
EDUCATION AND EXPERIENCE
High school diploma or equivalent. Associates degree preferred.
2 - 3 years of hotel front desk experience
Previous supervisory experience
Experience using point of sale systems preferred
SKILLS & ABILITIES
Excellent verbal and written communication skills
Detail oriented
Strong time management and organizational skills
Proficient computer skills using Microsoft Word, Excel and Outlook
Ability to work a flexible schedule, including evenings, weekends and holidays
PHYSICAL REQUIREMENTS
Ability to sit, stand for extended periods, walk, talk, hear, see, grasp, reach and perform repetitive motions
Ability to push, pull, lift, carry or otherwise move up to 25 lbs.
WHO WE ARE
With loft-inspired design, free-flowing energy and a lively social scene, Aloft Charlotte Ballantyne is a modern, fresh and fun destination. Amenities include mobile key room entry, free Wi-Fi, indoor pool, and 24-hour fitness center. Our W XYZ Bar offers signature cocktails with live music twice per week and our Re: fuel bistro offers grab and go food options that include salads, sandwiches and snacks.
EEO and ADA Statements
The Aloft Charlotte Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and an inclusive culture.
We are a drug-free workplace. Pre-employment drug screening is conducted.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
Auto-Apply