Description of the role: The Hybrid Manager at Autonomous Kennesaw is responsible for developing and implementing effective sales strategies to achieve company sales goals and objectives. This role involves leading and motivating a team of sales professionals, building and maintaining strong customer relationships, monitoring sales performance, conducting market analysis, providing sales training and development, collaborating with other departments, resolving customer issues, overseeing the sales process for hybrid vehicles, delivering exceptional customer service, managing inventory levels, and providing team leadership.
Responsibilities:
Description of the role:
We are seeking a skilled and experienced Hybrid Manager to join our team at Autonomous.
As a Hybrid Manager, you will be responsible for overseeing and managing both the finance and insurance (F & I) functions of our organization. You will play a crucial role in ensuring the smooth operation of our financial and insurance operations while delivering exceptional service to our clients.
Responsibilities:
Developing and implementing efficient finance and insurance strategies to support the company's goals and objectives.
Overseeing the day-to-day finance and insurance operations.
Managing a team of finance and insurance professionals.
Collaborating with other departments to ensure effective communication and coordination.
Providing guidance and training to staff on finance and insurance procedures.
Handling customer inquiries and resolving any finance and insurance-related issues.
Reviewing and analyzing financial reports and providing recommendations for improvements.
Keeping up-to-date with industry trends and regulations in finance and insurance.
Requirements:
Proven experience as a Hybrid Manager or similar role, preferably in the Automotive finance and insurance industry.
Strong knowledge of finance and insurance principles, procedures, and regulations in the Automotive industry.
Excellent leadership and managerial skills.
Ability to effectively communicate and collaborate with cross-functional teams.
Exceptional problem-solving and decision-making abilities.
Attention to detail and accuracy.
Proficient in using finance and insurance software/systems.
Bachelor's degree in finance, business administration, or a related field (MBA or relevant certification is a plus).
Benefits:
Competitive salary range of $85000 - $120000 per year.
Comprehensive health insurance coverage.
Retirement plan with company matching.
Paid time off and vacation days.
Ongoing training and professional development opportunities.
Opportunity to work with a dynamic and innovative team.
About the Company:
Autonomous Kennesaw is a leading company in the Kennesaw, Georgia area. We specialize in providing innovative financial and insurance solutions to our clients. With our talented team and cutting-edge technology, we aim to deliver exceptional service and exceed our clients' expectations.
$85k-120k yearly 5d ago
Looking for a job?
Let Zippia find it for you.
Senior Manager, Customer Success
Intercom 4.8
San Francisco, CA jobs
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always‑on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high‑touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
What's the opportunity?
We're expanding our Customer Success organization at Intercom. Our Customer Success team drives growth by ensuring that our customers most effectively use Intercom and our AI Agent Fin to reach their business goals. As a Manager of our High‑Touch Customer Success team at Intercom, you will be responsible for and leading a team of world‑class Customer Success Managers. In this role, you will hire and develop a team of Customer Success Managers (CSMs) to act as trusted advisors who deliver unmatched value to our customers and foster long‑term partnerships. Your leadership will be key in driving customer outcomes with business objectives, directly impacting revenue expansion and retention.
What will I be doing?
You will hire, manage, and develop a High‑Touch Customer Success team.
You will foster a healthy culture of continuous learning, accountability, and excellence on your team. You will act as a bastion of Intercom's values.
You will motivate your team to build trusted customer relationships and deliver clearly‑defined value in the pursuit of consistent revenue growth.
You will personally own customer relationships to build rapport and strengthen bonds with our customers; you will also serve as an escalation point to resolve customer challenges.
You will internally influence cross‑functional partners to ensure we are driving positive customer outcomes. You will effectively represent and advocate for the needs and opportunities of customers within your portfolio.
You will proactively forecast, track, and report on KPIs related to growth and retention across your portfolio.
You will leverage data insights to inform strategies and optimize team performance.
You will look for new and innovative ways to drive the success of our customers.
What skills do I need?
2+ years of experience in a leadership role within Customer Success, Account Management, or a related field
5+ years of experience as a CSM, Account Manager, or related customer‑facing role at a B2B technology company; experience with consumption‑based pricing is a plus.
Demonstrated success in driving revenue growth and achieving portfolio targets
A passion for teaching, developing, and growing others
Exceptional relationship‑building and communication skills with cross‑functional partners such as regional sales leadership and product/engineering teams to drive positive customer outcomes, as well as customers in the Small Business, Mid‑Market, and Key Account segments
Ability to identify, analyze, and find creative solutions to complex problems
Able to drive clarity for their team amid shifting priorities and competing initiatives
Capable of handling competing priorities and projects in a fast‑paced environment
High energy, self‑starter comfortable with ambiguity in entrepreneurial environments
Ability to identify bottlenecks within internal processes, as well as design/implement repeatable and scalable solutions
We are a well‑treated bunch with awesome benefits! If there's something important to you that's not on this list, talk to us!
Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
In‑office bicycle storage
Fun events for Intercomrades, friends, and family!
*Proof of eligibility to work in the United States is required.
The OTE range for candidates within the Greater Chicago Area is $203,875 - $251,550. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non‑work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of any protected group status under any applicable law.
#J-18808-Ljbffr
$203.9k-251.6k yearly 2d ago
Scaled Partner Enablement Manager
Intercom 4.8
San Francisco, CA jobs
Intercom colaborar da conbarada iric corporol ICG. Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always‑on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution Reliability Is traffack with Int. Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high‑touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
What's the opportunity?
Intercom is rapidly scaling its Partner Ecosystem, and the effectiveness of this growth depends on our ability to train hundreds of partners efficiently and consistently. We are looking for a highly motivated Scaled Partner Enablement Program Manager to own the end‑to‑end enablement content strategy, creation, and delivery for our entire partner base through digital channels. This role JAXBElement the engine behind our partner's readiness and growth, ensuring every partner, regardless of tier or location, has access to world‑class learning assets across Sales, Technical, and Services competencies.
What will I be doing?
Design, develop, and maintain high‑quality enablement content and learning paths across three core partner competency areas: Sales Enablement, Technical Enablement, and Services Enablement.
Manage the Partner Learning Management System (LMS) and Partner Enablement Hub as primary delivery mechanisms, ensuring content is current, intuitive, and engaging.
Establish and manage a scaled content calendar, working with subject‑matter experts (SMEs) across Partner Management, Product Marketing, and Go‑to‑Market teams to transform complex information into digestible training modules.
Own and optimize partner engagement metrics: including the number of partners completing modules, completion rates, and click‑through rates (CTRs) on key assets to demonstrate the impact of the scaled motion.
Continuously audit, update, and retire obsolete content to maintain a high level of content hygiene and partner experience.
Report to the Senior Director of Enablement, providing regular updates on scaled program performance and engagement analytics.
What skills do I need?
5+ years of progressive experience in Enablement or Learning & Development, preferably in a B2B SaaS or Partner/Channel environment.
Proven expertise in designing and developing scalable digital learning content (e.g., e‑learning modules, video scripts, certification programs).
Deep familiarity with managing and administering a Partner LMS (e.g., Docebo) and a content management system (CMS) or sales enablement platform (e.g., Highspot) for content distribution.
Strong analytical skills with experience using platform data to measure content effectiveness and drive engagement improvements.
Exceptional written and verbal communication skills, with the ability to translate complex product/technical concepts into clear, action‑oriented partner training.
Experience with PRM tools like Impartner or Partnerize is a plus.
We are a well‑treated bunch with awesome benefits! If there's something important to you that's not on this list, talk to us!
Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
In‑office bicycle storage
Fun events for Intercomrades, friends, and family!
The base salary range for archives within the San Francisco Bay Area is \$157,500 - \$191,000. Actual base pay will depend on a variety of factors such as education, skills, experience.
#LI‑Hybrid
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier, and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
Intercom values diversity and is committed to equal employment opportunity. Intercom will not discriminate against any employee or applicant on the basis of race, color, religion, sex, national origin, veteran status, disability, or any other protected characteristic.
#J-18808-Ljbffr
$157.5k-191k yearly 3d ago
General Manager - The Forest Lakewood
Standard Wellness 3.8
Lakewood, OH jobs
Standard Wellness' mission is to improve quality of life through safe and easy access to cannabis by providing consistent, high-quality product through innovation, vertical integration and aggressive regulatory reform.
We aim to create a new standard in the medical cannabis industry for quality, care, innovation, and education while still maintaining a focus and conscious understanding of how our decisions within the role effect the social and environmental impact in our community and for our customers. We're committed to a research-driven, customer-centric approach in all that we do, and we will work to have a lasting positive impact in our community.
Our Core Values include:
One Team - We're all in this together.
Growth - Pride in growing our teams, footprint, patient base and ourselves.
Empathy - Compassion for our people and patients leads to success.
Accountability - Do what we say we will do and stand behind our actions.
Position Summary:
The General Manager (GM) is responsible for the overall leadership, performance, and regulatory compliance of the dispensary.
This role ensures the store delivers consistently outstanding experience for every guest while maintaining full operational and financial accountability. The GM leads a diverse team with empathy and precision, keeps the store fully compliant, and partners with ownership to drive profitability, reputation, and community impact.
Key Responsibilities
Customer & Patient Experience
Ensure all guests receive a warm, informed, and personalized experience.
Provide guidance on cannabis products based on customer needs, preferences, and medical conditions.
Maintain a clean, safe, and welcoming environment always.
Uphold the highest standard of customer service, resolving issues with professionalism and urgency.
Stay informed about evolving cannabis products, consumption methods, and market trends.
Team Leadership & Development
Hire, onboard, train new employees, fostering a culture of professionalism and inclusion.
Provide daily leadership and clear direction to the team, modeling service excellence and compliance.
Conduct coaching, performance reviews, and ongoing development to maximize team potential.
Establish priorities, delegate responsibilities, and lead by example on the sales floor.
Operational Excellence
Oversee all daily dispensary operations, including POS activity, cash handling, and staff scheduling.
Maintain accurate inventory through regular reconciliation, cycle counts, and audits.
Ensure the dispensary is fully stocked, organized, and operating efficiently.
Complete ownership-assigned tasks accurately and on time.
Compliance & Risk Management
Ensure all staff are trained and operating within company SOPs and state cannabis regulations.
Maintain meticulous records in all systems, including seed-to-sale tracking.
Lead efforts to pass all state inspections and internal audits with full compliance.
Monitor and reinforce adherence to safety, security, and cleanliness standards.
Business Performance
Track and report on KPIs including sales performance, margins, labor costs, and customer metrics.
Adjust labor to meet operational needs while staying within payroll targets.
Work with company leadership to develop strategies that drive profitability.
Protect store assets through loss prevention strategies and operational discipline.
Qualifications
2+ years of retail or dispensary management experience; cannabis experience strongly preferred
Demonstrated success leading teams, improving customer experience, and driving sales
In-depth understanding of cannabis products, consumption methods, and patient education
Strong working knowledge of compliance requirements and state regulations
Proficiency with POS and inventory systems; Dutchie and METRC a plus
Excellent communication, leadership, and problem-solving skills
Ability to work a flexible schedule, including evenings, weekends, and holidays
Must meet all state and local requirements for working in a licensed cannabis business
$45k-92k yearly est. 2d ago
Service Manager
Zephyr 4.3
Gypsum, CO jobs
Job Description
Zephyr is a growing platform of local brands in the residential home services industry, spanning HVAC, plumbing, and electrical trades. Our mission is to perfect the home services experience from the inside out-by investing in our technicians, supporting local leadership, and equipping our teams with the tools and resources to deliver trusted service in every home we enter.
We operate in multiple markets across the country, combining the local trust and expertise of each brand with centralized support across marketing, technology, operations, and finance. At Zephyr, we move with purpose-bold in our pursuit of excellence, grounded in transparency, and unified by our commitment to customers, teams, and community.
About the Role
PSI, Inc. is looking for a HVAC Service Technician to perform maintenance and repairs to HVAC systems. It is important that this person meets safety, quality, and customer standards on all jobs. This is a full-time role that will report into the ServiceManager and be based out of our growing Gypsum, CO office.
What You'll Do
Maintain and repair HVAC systems and equipment
Establish customer rapport to offer solutions and provide the correct service
Maintain a clean and organized job site and truck
Participate in training, meetings and company events
We'd Love To Hear From You If You Have
Knowledge of HVAC systems, components, and installation practices
Knowledge of ServiceTitan a plus
Strong organization and attention to detail skills
Excellent written and verbal communication skills
Valid driver's license
Working Conditions/Physical Demands
Must consider safety one's primary job and must have general knowledge of safe working practices and OSHA requirements
To adequately perform the duties of this job the team member is regularly and routinely required to sit, stand, walk, stoop, use hands to handle controls, hear, and talk
Must be able to climb ladders, work in hot and cold environments, and work in small crawl spaces
The ability to regularly lift and/or move 50+ lbs is required
The work environment can vary depending on the season and scope of work - employees are required to work outdoors throughout the seasons
Benefits and Perks
Competitive Pay: Significant base salary and bonus opportunity
Benefits: We offer top-notch benefits!
Various medical, dental & vision plans, including 100% employer covered options for you and your family
401(k) match up to 3.5%
100% Company paid long & short-term disability and life insurance
Cell phone reimbursement and work-from-home stipend
Flexible spending accounts for health and dependent care
Training and Career Growth: We are scaling quickly and would support this person's career growth and development
Paid Time Off: Company paid holidays, unlimited PTO, and a paid Parental Leave Policy
Zephyr and its companies are proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.
$65k-104k yearly est. 18d ago
Customer Lifecycle Enablement Manager
Upguard 4.2
Seattle, WA jobs
Who are we?UpGuard's mission is to make life easier for security teams. We meticulously create robust solutions that enable our customers to identify, assess, and remediate cybersecurity risk across their attack surface, vendor ecosystem, workforce, and trust relationships. Our integrated cyber risk posture management platform combines comprehensive security ratings, instant risk assessments, templated security questionnaires, threat intelligence capabilities, and agentic AI to give organizations a holistic view of their risk surface.
We have a rapidly growing customer base at UpGuard, but one thing has remained the same, our customers always come first! Our Success team is determined to help solve the needs and challenges that our customers face on a daily basis. We consistently think outside the box to find new ways to help our customers thrive throughout their journeys with UpGuard. We're on the lookout for individuals who have a passion for helping others, fixing problems, and building long-lasting relationships with new customers. You will also have a commercial mindset to identify opportunities to expand our customer accounts and elevate adoption of our products to new heights. What will you accomplish?
Journey Mapping: Define execution standards and create lifecycle maps (customized by segment) across the full customer journey: Onboarding → Adoption → Maturity → Renewal.
Competency Development: Build role-based readiness pathways and certification programs for CSMs and AMs.
Value Realization: Build adoption frameworks, maturity models, and customer success plans. Create templates and storytelling frameworks that help teams articulate value to customers.
Handoff Excellence: Partner with Sales Leadership to define and enforce clear handoff standards, ensuring smooth transitions from Sales to CS.
Risk Frameworks: Partner with RevOps to define risk indicators and churn patterns; develop frameworks for early risk identification and mitigation.
Renewal Playbooks: Build playbooks focused on value-based renewal motions and train AMs/CSMs on navigating renewal cycle communications.
Data Fluency: Train teams to interpret usage data, health scores, and customer signals to proactively manage account health.
EBR Ownership: Own the Executive Business Review (EBR) program end-to-end, including structure, templates, standards, and certification.
Executive Storytelling: Train CSMs and AMs to deliver executive-ready, outcome-focused EBRs that showcase measurable impact rather than just usage stats.
Value Translation: Partner with Product & PMM to translate technical functionality into customer value outcomes; incorporate feature readiness into lifecycle playbooks.
Adoption Motions: Leverage product knowledge to build value-led, non-commercial motions that drive multi-product adoption and breadth of usage.
Customer Education Alignment: Align with the Customer Education team to ensure self-serve assets and onboarding materials complement the rep-led motion.
Collaborating with CS/AM leadership to reinforce lifecycle expectations and partnering with Enablement Ops for content governance.
What do we need from?
5+ years of experience in Customer Success Enablement, Lifecycle Program Management, or direct CS/AM Leadership within a B2B SaaS environment.
Lifecycle mastery: Deep understanding of the post-sales customer journey, with specific expertise in optimizing onboarding, adoption, value realization, and renewal phases.
Framework design: Proven track record of architecting and deploying scalable frameworks (e.g., success plans, risk mitigation, EBRs) that drive Net Revenue Retention (NRR) and Gross Revenue Retention (GRR).
Content strategy: Strong content creation skills, capable of building high-impact playbooks, templates, and "value storytelling" assets that help CSMs articulate ROI.
Program execution: Demonstrated success in building structured enablement programs-from certification paths to ongoing skill reinforcement-that result in measurable behavior change.
Analytical mindset: Data-informed approach to enablement; ability to interpret health scores, churn data, and usage signals to identify skill gaps and prioritize initiatives.
Facilitation excellence: Skilled facilitator confident in delivering training to diverse post-sales roles, capable of simplifying complex retention strategies into actionable steps.
What gives you an edge?
Cross-functional influence: Ability to influence without authority, effectively partnering with RevOps, Product, Sales, and CS Leadership to drive change management.
Strategic & structured: A collaborative builder who can balance high-level lifecycle strategy with the operational rigor required to execute complex programs.
Business acumen: Strong commercial awareness, understanding how technical adoption translates into business value and renewal security.
What's in it for you?
Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being
WFH set-up allowance: To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard
$1500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance
Annual leave: 6 weeks PTO plus two additional UpGuardian leave days to give you time to recharge your batteries.
18 weeks paid Parental Leave: Irrespective of parenting role
Personal Leave Allowance: This includes sick & carer's leave
Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance
Top-spec hardware: All team members will be provided with top-spec laptops for their role
Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work
Health Insurance: Health, dental, and vision insurance
#LI-SL1
UpGuard is a Certified Great Place to Work in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work, apply now to find out why!
As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
For applications to positions in the United States, please note, at this time we can only support hiring in the following US states: CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC.
Before starting work with us, you will need to undertake a national police history check and reference checks. Also please note that at this time, we cannot support candidates requiring visa sponsorship or relocation.
$111k-142k yearly est. Auto-Apply 43d ago
Manager, Customer Operations
Filevine 4.3
Remote
Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We're also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field-we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc.
Our MissionFilevine is building the seamless intersection between legal and business by creating a world- class platform to help professionals scale.
We're looking for a Customer Operations Manager who is passionate about solving problems, creating customer value, and driving long-term product adoption. If you thrive in a fast-paced environment and love helping customers succeed, we'd love to meet you.
The Role: The Customer Operations Manager (CSM) leads the strategy and execution of the post-sale experience for Depositions by Filevine customers. You will directly manage a team of 3-5 Customer Success Associates and 3-5 Customer Support Associates. These associates will oversee a book of ~300 customer accounts and will manage long-term adoption and live support on depositions. This role blends team leadership with hands-on customer engagement. You'll deepen your expertise in Depositions, forecast account health, drive customer education, collaborate across GTM teams, and ensure that every customer realizes measurable value from the platform.
What You'll Do & ManageCustomer Success & Adoption: - Manage and align goals for CSAs who own the post-sale experience, ensuring high engagement and long-term retention. - Become a product expert, answering functionality questions and diagnosing customer challenges. - Analyze usage trends and recommend tailored workflows to maximize customer ROI.
Customer Education & Resources:- Create and maintain customer-facing content such as notice templates, best practices, guides, and training materials.- Collaborate cross-functionally to ensure education materials align with new product features and GTM efforts.
Go-to-Market Collaboration:- Partner with Sales, Marketing, and Implementation to support product rollouts, onboarding journeys, and expansion opportunities.- Provide ground-level customer insights that help shape Filevine's GTM strategy.
Issue Resolution & Cross-Functional Alignment:- Troubleshoot technical or workflow issues and route them to the correct internal teams for resolution.- Facilitate timely internal and external communication around open issues.- Identify fiscally responsible solutions that balance customer needs and contract terms.
Customer Support:- Manage a team of customer support specialists who help with live deposition events. - Help create processes that streamline and optimize support through phone, email, and chat What You Bring
3+ years of experience in customer success or technical support, ideally in a fast-paced SaaS environment.
Previous people-management experience, with a track record of developing and scaling customer-facing teams.
Exceptional written and verbal communication skills.
Strong organizational habits with the ability to stay proactive, responsive, and calm under pressure.
Professionalism and confidence when navigating challenging or escalated conversations.A bias toward action, curiosity, and continual improvement.
Experience with tools such as Zendesk, Talkdesk, Excel, Slack, Notion (or similar).Resilience and adaptability suited to a dynamic, startup-like environment
Compensation Information: $115,000 - $137,000
The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual's location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine's total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.
Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine's equal employment opportunities, you may contact us at ******************
Cool Company Benefits:- A dynamic, rapidly growing company, focused on helping organizations thrive - Medical, Dental, & Vision Insurance (for full-time employees)- Competitive & Fair Pay- Maternity & paternity leave (for full-time employees)- Short & long-term disability- Opportunity to learn from a dedicated leadership team- Centrally located open office building in Sugar House- Top-of-the-line company swag
Privacy Policy NoticeFilevine will handle your personal information according to what's outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will
only
come from representatives with email addresses using "filevine.com". Other addresses reaching out are
not affiliated
with Filevine and should not be responded to.
$115k-137k yearly Auto-Apply 57d ago
General Manager of Financial Services
Invisible Technologies 4.0
San Francisco, CA jobs
Invisible Technologies offers unusual services (a combination of outsourcing and automation) to fast-scaling, innovative companies. Each company understands and uses our services in a variety of ways. It's critical we can communicate to segments of users with visually appealing, and highly communicative assets. You're helping us explain the benefits of our product in a way that words alone never could.
Job Description
Please apply in the following link: ********************************************************************
We are currently looking to fill this position by June 1st 2022. We'd like to ask you a few questions to jump-start the process and get to know you a bit. Note** In order to be considered, you must submit your completed answers to the questionnaire. We will start interviewing immediately, so please be sure to complete the questionnaire, as it will lag the process if it is not complete. Good luck with the hiring process and we'll be in touch soon! THIS IS A FULL-TIME REMOTE POSITION
What is Invisible?
Website : ********************
Overview / Sales Deck - ****************************************
Recorded Demo - ****************************
Who are we?
We're Invisible's Growth Team. We are an irreplaceable strategic growth partner for the world's fastest growing & most innovative companies, powering their digital workflows so they can focus on building their businesses - not running them.
The Job
Reporting to the Head of Sales, you will be responsible for expanding existing and sourcing new strategic clients in the Financial Services/Fintech industry. This is a role for a cross-functional leader that is looking for ownership of a key corporate strategy to systematize, build out, and expand our offering in the Financial Service space. We're looking for a passionate individual who thrives in fast-paced environments, working in a matrix structure across our Operations, Product, and Marketing teams to grow this vertical. A General Manager's North Star is the following: size, capture, and expand our addressable market for digital workflows for Financial Services companies. This feeds directly to Invisible's mission to automate repetitive work for every company so people can focus on their real work. You will be responsible for hitting revenue targets and building the strategy to grow this vertical. You will play a key role in helping us grow to a $1B company and maintain our rapid growth rate.
Who We Want
General Managers are leaders on our Growth team driving key pillars of our corporate strategy. We are looking for individuals with the full spectrum of abilities and we are extremely selective. The ideal candidate is a blend of 3 key strengths:
1) Industry Experience: You have experience in the financial services industry, preference for people with either a consulting or operator background
2) Revenue Leader: You have been a revenue leader who's won new business and expanded existing accounts from midmarket & enterprise accounts
3) Operator DNA: You have previous experience in building a new business lines
Capabilities & Requirements:
5+ years of experience in rapidly-scaling B2B technologies companies
Experience with consultative-selling, winning both new business and expanding existing accounts
Experience working with a range of midmarket and enterprise companies in the financial services industry - from lending services to neobanks to credit card companies to insurance companies
Working closely with Marketing, Operations, and Product to systematize and improve Invisible's offering in the financial services space
Set and upgrade Invisible's growth strategy for the financial services space
Identify industry trends and communicate appropriately to senior management
We Believe That:
-- Invisible is a world-changing company and the Growth Team is responsible for sourcing, closing, and developing clients until they no longer execute their digital repetitive work themselves
-- Great client relationships are predicated on trust, sincerity & achievement of the customer's goals
-- Exponential gains from systems > Short term linear work > Systems for system's sake
-- Consistent feedback is key - we are addicted to learning and getting better
-- What one of us knows, all of us should know
Because of these beliefs, we've built a team where...
-- Distributed approaches and centralized intelligence merge. Each teammate is constantly innovating and trying something new. Every mistake is prevented by all. Every success is learned by all.
-- Each of us contains the sum of the knowledge, intelligence, and creativity of our entire team.
-- We evolve and mutate constantly like an organism, identifying successful and problematic tactics and incorporating ideas from any source.
Working Times:
US (EDT or PDT) Hours
Compensation & Reporting:
$90k Base + $20K Bonus + Uncapped Commission + Equity
You will report directly to the Head of Sales. Additional opportunities to earn more equity through promotions and through re-distribution of re-acquired shares via buybacks
Additional Information
********************************************************************
$90k yearly 60d+ ago
General Manager of Financial Services
Invisible Technologies 4.0
San Francisco, CA jobs
Invisible Technologies offers unusual services (a combination of outsourcing and automation) to fast-scaling, innovative companies. Each company understands and uses our services in a variety of ways. It's critical we can communicate to segments of users with visually appealing, and highly communicative assets. You're helping us explain the benefits of our product in a way that words alone never could.
Job Description
Please apply in the following link: ********************************************************************
We are currently looking to fill this position by June 1st 2022. We'd like to ask you a few questions to jump-start the process and get to know you a bit. Note** In order to be considered, you must submit your completed answers to the questionnaire. We will start interviewing immediately, so please be sure to complete the questionnaire, as it will lag the process if it is not complete. Good luck with the hiring process and we'll be in touch soon! THIS IS A FULL-TIME REMOTE POSITION
What is Invisible?
Website : ********************
Overview / Sales Deck - ****************************************
Recorded Demo - ****************************
Who are we?
We're Invisible's Growth Team. We are an irreplaceable strategic growth partner for the world's fastest growing & most innovative companies, powering their digital workflows so they can focus on building their businesses - not running them.
The Job
Reporting to the Head of Sales, you will be responsible for expanding existing and sourcing new strategic clients in the Financial Services/Fintech industry. This is a role for a cross-functional leader that is looking for ownership of a key corporate strategy to systematize, build out, and expand our offering in the Financial Service space. We're looking for a passionate individual who thrives in fast-paced environments, working in a matrix structure across our Operations, Product, and Marketing teams to grow this vertical. A General Manager's North Star is the following: size, capture, and expand our addressable market for digital workflows for Financial Services companies. This feeds directly to Invisible's mission to automate repetitive work for every company so people can focus on their real work. You will be responsible for hitting revenue targets and building the strategy to grow this vertical. You will play a key role in helping us grow to a $1B company and maintain our rapid growth rate.
Who We Want
General Managers are leaders on our Growth team driving key pillars of our corporate strategy. We are looking for individuals with the full spectrum of abilities and we are extremely selective. The ideal candidate is a blend of 3 key strengths:
1) Industry Experience: You have experience in the financial services industry, preference for people with either a consulting or operator background
2) Revenue Leader: You have been a revenue leader who's won new business and expanded existing accounts from midmarket & enterprise accounts
3) Operator DNA: You have previous experience in building a new business lines
Capabilities & Requirements:
5+ years of experience in rapidly-scaling B2B technologies companies
Experience with consultative-selling, winning both new business and expanding existing accounts
Experience working with a range of midmarket and enterprise companies in the financial services industry - from lending services to neobanks to credit card companies to insurance companies
Working closely with Marketing, Operations, and Product to systematize and improve Invisible's offering in the financial services space
Set and upgrade Invisible's growth strategy for the financial services space
Identify industry trends and communicate appropriately to senior management
We Believe That:
-- Invisible is a world-changing company and the Growth Team is responsible for sourcing, closing, and developing clients until they no longer execute their digital repetitive work themselves
-- Great client relationships are predicated on trust, sincerity & achievement of the customer's goals
-- Exponential gains from systems > Short term linear work > Systems for system's sake
-- Consistent feedback is key - we are addicted to learning and getting better
-- What one of us knows, all of us should know
Because of these beliefs, we've built a team where...
-- Distributed approaches and centralized intelligence merge. Each teammate is constantly innovating and trying something new. Every mistake is prevented by all. Every success is learned by all.
-- Each of us contains the sum of the knowledge, intelligence, and creativity of our entire team.
-- We evolve and mutate constantly like an organism, identifying successful and problematic tactics and incorporating ideas from any source.
Working Times:
US (EDT or PDT) Hours
Compensation & Reporting:
$90k Base + $20K Bonus + Uncapped Commission + Equity
You will report directly to the Head of Sales. Additional opportunities to earn more equity through promotions and through re-distribution of re-acquired shares via buybacks
Additional Information
********************************************************************
$90k yearly 1d ago
Customer Operations Manager
Ripplematch 3.9
Remote
Working at RippleMatch:
The current status quo of finding a first job is broken: Traditional career services and job boards with millions of postings aren't very helpful, and figuring out where to begin your career is a difficult and overwhelming decision. It's also not a fair contest. For many Gen Z candidates, opportunity is limited based on where they attend school and their personal networks.RippleMatch is changing the way Gen Z finds work.
Our recruitment platform leverages AI to automate inbound applicant review and outbound sourcing, matching candidates to the right roles and eliminating the most time-intensive parts of the recruitment process for both sides. Leading employers leverage RippleMatch to build diverse, high-performing teams and Gen Z job seekers across the country trust RippleMatch to launch and grow their careers.
Since launching RippleMatch from a college dorm room in 2016, we've raised $88 million in venture funding - including from prominent investors like Goldman Sachs - helped tens of thousands of users find jobs, expanded to 1,700+ colleges & universities, and brought on hundreds of leading employers as customers (such as EY, eBay, MongoDB, and more). Our tight-knit lean team of talented people work hard, celebrate wins, and care deeply about changing the way finding a job works.
The role:
We are hiring a Customer Operations Manager to maximize our annual customers' results on our platform. Customer Operations Managers sit within the Customer Success department and are the operations and analytical powerhouse that ensures our partners are getting the most out of our product. You'll spend the day immersed in our software, managing every behind-the-scenes task for recruitment teams to build a positive customer experience and deliver top talent for them to hire.
In this role you will:
Provide daily operational support for our annual partners
Manage a book of 40 accounts and support all of the backend & operational tasks for customers, as well as ad hoc customer requests
Collaborate with our Customer Success Managers to ensure we're providing strong ROI for our customers
Closely monitor data on customer product adoption to ensure they are getting the most out of our product suite
Use data analysis to inform and drive decision-making on your book of business
Become an expert on the ins and outs of the RippleMatch platform
Help solve tricky customer issues with product-focused solutions
Relay feedback and advocate for customer and candidate product improvements
Comfortably utilize and examine our data to solve customer problems and analyze trends
Manage projects to help push account-specific and Customer Success team objectives forward
Help students find their dream jobs
What you'll bring to the team:
0-3 years of experience working on detail-oriented operational tasks or projects
A self-starter mentality with a strong work ethic
Laser-focused attention to detail and willingness to tackle any assignment, no matter how small
A competitive nature and strong desire to win
Data-driven and a constant drive to utilize data to answer questions and inform customer strategy
Resourceful; Strong problem-solving skills, and a determination to always find creative solutions
Excellent written & verbal communication skills
Experience managing projects from the beginning of the ideation phase through to conclusion is a plus
Experience using tools for data analysis, such as Excel or Google Sheets; SQL proficiency is a plus
Experience working at a startup is a plus
Culture & Perks:
At RippleMatch, we understand that our success stems from the people we have on board, which is why we invest heavily in our team's well-being and growth. We offer a full slate of perks, including equity, paid vacation, a pre-tax commuter program, discounted Citi Bike and Peloton memberships, and - our favorite thing - comprehensive FREE healthcare benefits. We work hard to foster a culture of constant self-improvement, actual ownership, and positivity. At our core, we are a tight-knit team that works hard, celebrates wins, and cares deeply about changing the way finding a job works. We are going to fundamentally transform the hiring landscape and won't settle for anything less.
RippleMatch offers a flexible hybrid work environment for this role. Our physical office is conveniently located near Union Square in New York City.
The salary range for this position is $60,000 to $80,000, depending on relevant experience, in accordance with New York City pay transparency requirements
We believe in maintaining a culture that can cut across distance to suit our employees who choose to be remote as well as those who prefer to come into the office. We host monthly virtual events as well as monthly in-person events, team-wide virtual activities every month like Wellness Challenges, and a time to hear from our founders regularly regardless of location. Creating strong bonds between RippleMatch team members means a lot to us, and while we know that this can be done remotely, we also invest heavily in creating opportunities to make sure remote employees get plenty of in-person time.
RippleMatch is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
$60k-80k yearly Auto-Apply 53d ago
Manager of National Health Systems
Ceribell 4.2
Field, MN jobs
Ceribell is a medical technology company focused on transforming the diagnosis and management of patients with serious neurological conditions. The Ceribell System is a novel, point-of-care electroencephalography (“EEG”) platform specifically designed to address the unmet needs of patients in the acute care setting, and is being used in hundreds of community hospitals, large academic facilities and major IDN's across the country. Our entire team is driven by a shared commitment to transforming the landscape of critical care through our rapid seizure detection technology, come join the movement!
In your role as a Manager of National Health Systems, you will develop and execute Ceribell's revenue growth strategy. In this role, you will be responsible for developing and implementing business plans involving, but not limited to, revenue generation from new product introductions, existing products, and product lines, compliance management, and developing strong relationships with all key decision makers (Economic and Clinical) within targeted accounts. Ceribell's overall mission, vision, and strategy will guide your creation and execution of these strategies.
We are looking for a candidate with 10+ years of disruptive medical device sales experience, exceptional IDN and Health System sales experience, a high degree of energy, and the ability to move clients to action. Ceribell is seeking a goal-oriented and tenacious team member who understands current and prospective customers' business needs in order to bring value and improve patient outcomes, as well as to exceed Ceribell's business goals.
While this is a remote position, candidates must live near a major airport due to travel requirements. (50%-70%)
What you'll achieve:
Implement an enterprise-wide strategy that builds and leverages Executive relationships in a top-down and bottom-up strategy to achieve revenue targets - identifying, qualifying, and closing sales opportunities.
Develop and execute a revenue strategy in targeted accounts with a team of internal stakeholders
Create and follow a sales strategy for new business opportunities and existing accounts by implementing IDN (Health Systems) Incorporate feedback about customer value propositions, competitive landscapes, and more into communication with teams internally.
Achieve sales targets, revenue forecasts, quotas, metrics and customer growth projections for Ceribell's EEG solution
Develop and maintain relationships with key decision makers in prospective and existing accounts.
Represent Ceribell's strategically and relative to the competition, by staying current on competition and industry trends.
Drive new sales and increase profitability for assigned customers through effective executive level engagement with key partners and IDNs
Ensure client communications and requirements are established and maintained so that their needs are met and goals are met.
Outline, prepare and deliver proposals addressing clients' technical, financial and operational needs and concerns while achieving positive returns for the customer and the company.
Work collectively with a high level of communication and coordination with the Account Management Team on all activities.
Lead the management of the sales pipeline and accurately forecast to meet revenue attainment goals
Additional tasks may be added by management
What you'll need to be successful:
Minimum of 10 years' experience.
Bachelor's Degree; MBA preferred.
Sales experience in the healthcare industry is required.
Experience working with C-level executives in the healthcare industry.
Solid network.
Experience working closely with IDN's/Health Systems.
Strategic thinking, planning, and execution skills.
Demonstrated consistent track record in exceeding sales targets.
Ability to be self-motivated and perform effectively under ambiguity and rapidly changing circumstances.
Having a thorough understanding of complex hierarchies and internal relationships in large healthcare systems.
Subject matter expert in health care, health systems, and technology.
Ability to travel to client locations as necessary (approximately 40-60% travel).
Compensation:
$185,000 Base. $325,000 On Target Earnings
Compensation Range$185,000-$325,000 USD
A candidate's final salary offer will be based on their skills, education, work location and experience, and thus it may differ from the posted range. Compensation may also include bonuses consistent with Ceribell's corporate compensation plan. Note, the above description is not all-encompassing and Ceribell reserves the right to change or modify job duties and assignments at any time.
In addition to your base compensation, Ceribell offers eligible employees the following:
Performance-based incentive compensation (varies by role)
Equity opportunities
100% Employer paid Health Benefits for Employees
50% - 70% Employer paid Health, Dental & Vision for dependents (depending on plan selection)
100% paid Life and Long-Term Disability Insurance
401(k) with a generous company match
Employee Stock Purchase Plan (ESPP) with a discount
Monthly cell phone stipend
Flexible paid time off
11 Paid Holidays + 5 Company Wellness Days
Excellent parental leave policy
Fantastic culture with tremendous career advancement opportunities
Joining a mission-minded organization!
Application Deadline: Ongoing
Equal Opportunity Employer
Ceribell is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity or expression, national origin, age, marital status, disability, veteran status or any other characteristic protected by law. Any applicant with a disability who requires an accommodation during the application process should contact ******************* to request reasonable accommodation.
Privacy Statement
For information on how Ceribell processes personal data of job applicants, please review our Privacy Policy.
Compliance Disclaimer
If you believe this job posting is non-compliant, please submit a report to ******************. Please note that we will not respond to inquiries unrelated to job posting compliance.
$87k-116k yearly est. Auto-Apply 35d ago
Salesforce Tech Lead - Sales and Service
Zelis 4.5
Remote
At Zelis, we Get Stuff Done. So, let's get to it!
A Little About Us
Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.
A Little About You
You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.
Position Overview
Senior Engineer / Tech Lead - Salesforce
Company: Zelis
Reports to: VP, Enterprise Applications
As a Senior Engineer / Tech Lead supporting our Salesforce Ecosystem, you will serve as a critical design authority within the Enterprise Applications team. This role is not only responsible for leading the technical architecture and solution design for a dedicated Salesforce delivery team (focused on either Sales Cloud or Service Cloud), but also acts as a trusted partner to the business-translating strategic goals into scalable, high-performing technology solutions.
You will work closely with product owners, business stakeholders, and cross-functional engineering teams to ensure that Salesforce capabilities are aligned with enterprise objectives. Your leadership will guide the team through complex design decisions, balancing innovation with stability, and ensuring that our Salesforce implementations are robust, secure, and future-ready.
This is a high-impact role that requires a blend of deep technical expertise, strong communication skills, and a collaborative mindset. You'll be expected to influence roadmap decisions, advocate for engineering best practices, and proactively identify opportunities to improve business processes through technology.
Key Responsibilities
Lead the technical design and architecture of Salesforce solutions for Sales or Service teams, ensuring scalability, performance, and maintainability.
Build and develop robust, enterprise-grade solutions using Apex, Lightning Components, Flows, and Salesforce APIs-balancing custom development with native platform capabilities.
Translate business requirements into actionable technical deliverables, partnering closely with product managers and stakeholders to ensure alignment with strategic goals.
Own the full development lifecycle: from design and prototyping to implementation, testing, deployment, and support.
Establish and enforce engineering best practices, including code reviews, unit testing, CI/CD pipelines, and documentation standards.
Mentor and guide junior engineers, fostering a culture of technical excellence and continuous learning.
Collaborate across teams to integrate Salesforce with other enterprise systems (e.g., ERP, data platforms), ensuring seamless data flow and user experience.
Proactively identify and resolve technical challenges, including performance bottlenecks, security concerns, and platform limitations.
Stay current with Salesforce platform updates, evaluating new features and recommending adoption strategies where appropriate.
Preferred Qualifications
7+ years of experience in software engineering, with at least 3 years focused on Salesforce development and architecture.
Proven experience leading Salesforce implementations for Sales Cloud or Service Cloud.
Strong understanding of Apex, Lightning Components, Flows, and Salesforce APIs.
Experience with CI/CD pipelines, DevOps practices, and agile delivery methodologies.
Excellent communication and stakeholder management skills.
Salesforce certifications (e.g., Platform Developer II, Application Architect, Technical Architect) are a plus.
Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.
Location and Workplace Flexibility
We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.
Base Salary Range
$127,000.00 - $169,000.00
At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.
Zelis' full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees' health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.
Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.
Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email ***************************.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.
$127k-169k yearly Auto-Apply 60d+ ago
Senior Field Operations Manager, Growth + EMEA
Launchdarkly 4.1
Remote
About the Job:
LaunchDarkly is looking for a Senior Field Operations Manager to support our Global Growth sales organization, including Corporate, Mid-Market, and Small Enterprise Account Executives, as well as SDRs across AMER and EMEA.
Through strong relationships, deep context, and an understanding of how the field actually operates day to day, you will serve as an embedded, consultative business partner to sales leadership, frontline managers, and the sales team overall. In this role, you will help bring structure, rigor, and clarity to how the business is run by strengthening operating rhythms, improving forecast quality, and reducing surprises across pipeline, deal progression, and core sales processes.
You will partner closely with Sales Enablement, RevOps, Data & Insights, Marketing, and other GTM teams to translate strategy into scalable, repeatable workflows that the field can actually execute. This role is ideal for someone who thrives in high-velocity environments, enjoys creating order out of ambiguity, earns trust quickly, balances empathy with accountability, and enjoys helping leaders plan proactively rather than react late.
Responsibilities: Serve as the Voice of the Field & Strategic Business Partner
Build trusted relationships with sales leadership, frontline managers, and their teams to deeply understand day-to-day challenges, friction points, and operational needs.
Synthesize qualitative field feedback with quantitative signals to form an independent, balanced point of view.
Identify patterns and themes across the field and translate them into clear problem statements, recommendations, and business impact for GTM leadership.
Support leadership through pre-briefs and post-briefs by highlighting risks, opportunities, and focus areas tied to pipeline health and execution.
Ensure two-way communication by helping the field understand the “why” behind process decisions, operating changes, and prioritization tradeoffs.
Drive Operational Excellence & Core Sales Operating Rhythms
Partner with sales leadership to reinforce and maintain operating rhythms across forecasting, pipeline inspection, deal reviews, and business reviews.
Help ensure forecasting is planful and disciplined by supporting pre-work, risk identification, and follow-through during deal inspection and forecast calls.
Diagnose pipeline health by assessing quality vs. quantity, focus vs. capacity, and translating insights into actionable guidance for managers and reps.
Operationalize core sales processes (e.g., opportunity management and inspection standards) within weekly and monthly rhythms.
Clarify purpose, inputs, and expected outcomes for “run-the-business” activities to reduce duplication and improve execution quality.
Partner Cross-Functionally to Enable Reliable Execution
Work closely with Sales Enablement to ensure programs are implemented smoothly, reinforced through managers, and adopted consistently in the field.
Partner with RevOps and Systems teams to translate field pain points into clear, actionable system or process requirements.
Support major tool and process rollouts by helping define field readiness, sequencing, and adoption risks.
Collaborate with Marketing and Campaign teams to improve campaign follow-up reliability, including ownership, timing, and tooling expectations.
Serve as a first-line escalation point when sales processes or workflows break, routing issues to the appropriate owner and ensuring closure.
Measure, Inspect, and Improve Operational Performance
Track key performance indicators related to pipeline health, forecast accuracy, and execution quality to identify trends and risks.
Use data and field insight to inform recommendations, prioritize improvements, and refine workflows over time.
Document and scale best practices across regions while allowing for regional nuance.
Continuously refine field guidance based on performance data, leader feedback, and observed execution gaps.
Support Business Reviews, QBRs, and Leadership Readouts
Support preparation for quarterly and monthly business reviews by helping clarify focus areas, storyline, and key metrics.
Synthesize themes, risks, and action items from reviews into durable artifacts and clear follow-up plans.
Ensure review outputs translate into next-step priorities and operating adjustments, not just presentations.
About You:
You are operationally minded, detail-oriented, and proactive in identifying gaps and solving problems.
You enjoy acting as a thought partner to sales leaders and managers, balancing empathy for the field with accountability to the business.
You bring structure to ambiguous problems and can translate complexity into clear actions.
You thrive in cross-functional environments and communicate clearly with stakeholders at multiple levels.
You are data-informed and comfortable combining quantitative insight with qualitative judgment.
You are energized by improving how teams operate, not just launching new initiatives.
Qualifications:
8+ years of experience in field operations, revenue operations, sales programs, enablement, or a related GTM role.
Experience supporting Growth, Corporate, Mid-Market, SMB, or other high-velocity sales teams.
Strong understanding of sales processes, opportunity management, and inspection frameworks.
Hands-on experience partnering with sales managers and leaders on forecasting, pipeline health, and deal execution.
Firsthand experience in sales or as an SDR in a SaaS environment.
Experience working with Salesforce, Gong, forecasting workflows, and enablement platforms (e.g., Highspot, Saleshood, or similar).
Strong project management, organizational, and communication skills.
Comfortable managing multiple priorities in a fast-moving, evolving environment.
Experience partnering cross-functionally with Enablement, RevOps, Marketing, Product Marketing, and Data & Insights teams.
Why you'll love working here:
You'll help shape how a globally distributed, high-growth sales team operates.
You'll partner closely with sales and GTM leaders, influencing both strategy and execution.
You'll work in a culture that values clarity, collaboration, and continuous improvement.
You'll play a key role in strengthening the operational foundation of a critical growth segment at LaunchDarkly.
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $
136,000 - $187,000
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago -
$
122,000 - $168,000
**
Zone 3:
All other US locations -
$
116,000 - $159,000
**
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at *******************.
Do you need a disability accommodation?
Fill out this accommodations request form and someone from our People Operations team will contact you for assistance.
$48k-82k yearly est. Auto-Apply 14d ago
Service Manager - Gahanna
Honeygrow LLC 3.9
Columbus, OH jobs
Job DescriptionService Manager - Gahanna ABOUT HONEYGROWhoneygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the principles of bringing people together over quality, wholesome, and simple foods, honeygrow remains committed to its roots. Yet it's our key ingredient - our team - that truly propels and differentiates us in becoming a sustaining, great brand. We believe that our team members are the heart and soul of honeygrow, driving our success and embodying our core values of grit, pride, compassion, and focus. At honeygrow, creating and building a distinctive brand is in our DNA. As a company on the cusp of substantial growth, we are looking for like-minded individuals who share our passion and values to join us in shaping the future of honeygrow. We invite you to be a part of our story and contribute to our journey as we continue to redefine the fast-casual dining experience.
honeygrow's success depends on our people. Our restaurants can only prosper and provide opportunities for employment and growth when we continually improve ourselves, and the work we do. We believe that a commitment to uncompromising values and integrity should always support our decisions and actions as we pursue our goals. The following Core Values will guide our team as we move forward:
Work hard at work worth doing
Your work directly betters people's lives and happiness
Enlighten each other to enlighten our guests
Always be learning, always be improving
Be mindful of your surroundings
Exceed expectations
BENEFITS:
Paid Time Off: Enjoy earned paid time off and one week of sick time granted annually.
Holiday Closures: Closed on Thanksgiving, Christmas, New Year's Day, Memorial Day, Fourth of July, and Labor Day.
Financial Wellness: 401(k) with company match and free financial wellness counseling
Insurance: Medical, Dental, Vision, FSA, Commuter Benefits, and Pet Insurance for qualifying employees.
Rewards: Achieve your work goals and get gift cards to popular retailers.
Wellness, Perks, & Discounts: Health resources and exclusive savings on entertainment, shopping, and hotels.
Meal Benefits: Free shift meals and discounts on meals and drinks on your days off.
Competitive Pay: Earn competitive wages plus tips, with instant access to your earnings via DailyPay.
Performance Reviews: Annual performance reviews with merit increases for qualifying employees.
Referral Bonus: Earn up to $500 for referring a friend.
Anniversary Gifts: Celebrate your work anniversaries with special gifts.
Career Growth: Opportunities for advancement and training in culinary and hospitality.
ROLES + RESPONSIBILITIES:
Lead honeygrow restaurant operations through understanding and enforcing all policies, procedures, standards, training programs, and cultural points.
Strive to be a honeygrow top performer, someone who has the desire and ability to perform excellent work, and whose constant effort elevates them, their team and honeygrow.
Support the General Manager in teaching the team how to be top performers empowered to achieve hg Standards.
Demonstrate integrity, honesty, knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values, and mission of honeygrow.
Fully comprehend and be able to perform every station in the restaurant and be trained on all functions through the ServiceManager level.
Oversee cash management, nightly report packaging, and all other administrative work relative to daily operations.
Actively train, coach, and develop all employees with patience and diligence.
Ensure that we deliver a fantastic guest experience executing our hg Engine efficiently with every guest on every shift. Our hg Engine is comprised of speed, accuracy, cleanliness, superior product, and hospitality.
Ensure that we follow all the food safety guidelines and procedures.
Effectively supervise scheduled shifts.
Uphold the restaurant to hg facilities standards and lead the restaurant's preventative maintenance plan.
Complete facilities and food safety processes, including but not limited to completion of opening/closing checklists, line checks, and daily/weekly cleaning checklists.
REQUIREMENTS:
Must be at least 18 years of age.
Must be able to meet the scheduling needs of the restaurant.
Strong food prep experience.
ServSafe Certification preferred.
Previous training experience preferred.
Minimum one year of restaurant experience.
PHYSICAL REQUIREMENTS:
Must be able to stand and walk for extended periods.
Must be able to lift and carry up to 50 pounds.
Must possess close vision, distance vision, and peripheral vision.
Must be able to frequently bend, stoop, and reach.
Must have dexterity to handle kitchen equipment.
Must be comfortable working near open flames.
Must be able to work in a fast-paced environment with hot and cold areas.
Must be able to work in tight spaces.
Must be able to work and communicate effectively in an environment with high noise-levels.
honeygrow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status., or any other class protected by applicable law. EEO Employer M/F/Vet/Disabled.
If you require reasonable accommodation during any part of the employee selection process or employment process, please direct all inquiries to ****************.
honeygrow does not accept unsolicited resumes from third-party recruiters or employment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with honeygrow. Any unsolicited resumes sent to honeygrow are deemed to be the property of honeygrow, and honeygrow reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency.Pay or shift range: $17.25 - $18.50 per hour + tips
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
$17.3-18.5 hourly 23d ago
Service Manager - Strongsville
Honeygrow LLC 3.9
Strongsville, OH jobs
Job DescriptionService Manager - Strongsville ABOUT HONEYGROWhoneygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the principles of bringing people together over quality, wholesome, and simple foods, honeygrow remains committed to its roots. Yet it's our key ingredient - our team - that truly propels and differentiates us in becoming a sustaining, great brand. We believe that our team members are the heart and soul of honeygrow, driving our success and embodying our core values of grit, pride, compassion, and focus. At honeygrow, creating and building a distinctive brand is in our DNA. As a company on the cusp of substantial growth, we are looking for like-minded individuals who share our passion and values to join us in shaping the future of honeygrow. We invite you to be a part of our story and contribute to our journey as we continue to redefine the fast-casual dining experience.
honeygrow's success depends on our people. Our restaurants can only prosper and provide opportunities for employment and growth when we continually improve ourselves, and the work we do. We believe that a commitment to uncompromising values and integrity should always support our decisions and actions as we pursue our goals. The following Core Values will guide our team as we move forward:
Work hard at work worth doing
Your work directly betters people's lives and happiness
Enlighten each other to enlighten our guests
Always be learning, always be improving
Be mindful of your surroundings
Exceed expectations
BENEFITS:
Paid Time Off: Enjoy earned paid time off and one week of sick time granted annually.
Holiday Closures: Closed on Thanksgiving, Christmas, New Year's Day, Memorial Day, Fourth of July, and Labor Day.
Financial Wellness: 401(k) with company match and free financial wellness counseling
Insurance: Medical, Dental, Vision, FSA, Commuter Benefits, and Pet Insurance for qualifying employees.
Rewards: Achieve your work goals and get gift cards to popular retailers.
Wellness, Perks, & Discounts: Health resources and exclusive savings on entertainment, shopping, and hotels.
Meal Benefits: Free shift meals and discounts on meals and drinks on your days off.
Competitive Pay: Earn competitive wages plus tips, with instant access to your earnings via DailyPay.
Performance Reviews: Annual performance reviews with merit increases for qualifying employees.
Referral Bonus: Earn up to $500 for referring a friend.
Anniversary Gifts: Celebrate your work anniversaries with special gifts.
Career Growth: Opportunities for advancement and training in culinary and hospitality.
ROLES + RESPONSIBILITIES:
Lead honeygrow restaurant operations through understanding and enforcing all policies, procedures, standards, training programs, and cultural points.
Strive to be a honeygrow top performer, someone who has the desire and ability to perform excellent work, and whose constant effort elevates them, their team and honeygrow.
Support the General Manager in teaching the team how to be top performers empowered to achieve hg Standards.
Demonstrate integrity, honesty, knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values, and mission of honeygrow.
Fully comprehend and be able to perform every station in the restaurant and be trained on all functions through the ServiceManager level.
Oversee cash management, nightly report packaging, and all other administrative work relative to daily operations.
Actively train, coach, and develop all employees with patience and diligence.
Ensure that we deliver a fantastic guest experience executing our hg Engine efficiently with every guest on every shift. Our hg Engine is comprised of speed, accuracy, cleanliness, superior product, and hospitality.
Ensure that we follow all the food safety guidelines and procedures.
Effectively supervise scheduled shifts.
Uphold the restaurant to hg facilities standards and lead the restaurant's preventative maintenance plan.
Complete facilities and food safety processes, including but not limited to completion of opening/closing checklists, line checks, and daily/weekly cleaning checklists.
REQUIREMENTS:
Must be at least 18 years of age.
Must be able to meet the scheduling needs of the restaurant.
Strong food prep experience.
ServSafe Certification preferred.
Previous training experience preferred.
Minimum one year of restaurant experience.
PHYSICAL REQUIREMENTS:
Must be able to stand and walk for extended periods.
Must be able to lift and carry up to 50 pounds.
Must possess close vision, distance vision, and peripheral vision.
Must be able to frequently bend, stoop, and reach.
Must have dexterity to handle kitchen equipment.
Must be comfortable working near open flames.
Must be able to work in a fast-paced environment with hot and cold areas.
Must be able to work in tight spaces.
Must be able to work and communicate effectively in an environment with high noise-levels.
honeygrow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status., or any other class protected by applicable law. EEO Employer M/F/Vet/Disabled.
If you require reasonable accommodation during any part of the employee selection process or employment process, please direct all inquiries to ****************.
honeygrow does not accept unsolicited resumes from third-party recruiters or employment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with honeygrow. Any unsolicited resumes sent to honeygrow are deemed to be the property of honeygrow, and honeygrow reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency.
Pay or shift range: $17.25 - $18.50 per hour + tips
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
Over the last 3 months, ServiceManagers at this location are earning an average of $2.37 per hour in tips!
$17.3-18.5 hourly 13d ago
Service Manager - North Canton
Honeygrow LLC 3.9
North Canton, OH jobs
Job DescriptionService Manager - North Canton ABOUT HONEYGROWhoneygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the principles of bringing people together over quality, wholesome, and simple foods, honeygrow remains committed to its roots. Yet it's our key ingredient - our team - that truly propels and differentiates us in becoming a sustaining, great brand. We believe that our team members are the heart and soul of honeygrow, driving our success and embodying our core values of grit, pride, compassion, and focus. At honeygrow, creating and building a distinctive brand is in our DNA. As a company on the cusp of substantial growth, we are looking for like-minded individuals who share our passion and values to join us in shaping the future of honeygrow. We invite you to be a part of our story and contribute to our journey as we continue to redefine the fast-casual dining experience.
honeygrow's success depends on our people. Our restaurants can only prosper and provide opportunities for employment and growth when we continually improve ourselves, and the work we do. We believe that a commitment to uncompromising values and integrity should always support our decisions and actions as we pursue our goals. The following Core Values will guide our team as we move forward:
Work hard at work worth doing
Your work directly betters people's lives and happiness
Enlighten each other to enlighten our guests
Always be learning, always be improving
Be mindful of your surroundings
Exceed expectations
BENEFITS:
Paid Time Off: Enjoy earned paid time off and one week of sick time granted annually.
Holiday Closures: Closed on Thanksgiving, Christmas, New Year's Day, Memorial Day, Fourth of July, and Labor Day.
Financial Wellness: 401(k) with company match and free financial wellness counseling
Insurance: Medical, Dental, Vision, FSA, Commuter Benefits, and Pet Insurance for qualifying employees.
Rewards: Achieve your work goals and get gift cards to popular retailers.
Wellness, Perks, & Discounts: Health resources and exclusive savings on entertainment, shopping, and hotels.
Meal Benefits: Free shift meals and discounts on meals and drinks on your days off.
Competitive Pay: Earn competitive wages plus tips, with instant access to your earnings via DailyPay.
Performance Reviews: Annual performance reviews with merit increases for qualifying employees.
Referral Bonus: Earn up to $500 for referring a friend.
Anniversary Gifts: Celebrate your work anniversaries with special gifts.
Career Growth: Opportunities for advancement and training in culinary and hospitality.
ROLES + RESPONSIBILITIES:
Lead honeygrow restaurant operations through understanding and enforcing all policies, procedures, standards, training programs, and cultural points.
Strive to be a honeygrow top performer, someone who has the desire and ability to perform excellent work, and whose constant effort elevates them, their team and honeygrow.
Support the General Manager in teaching the team how to be top performers empowered to achieve hg Standards.
Demonstrate integrity, honesty, knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values, and mission of honeygrow.
Fully comprehend and be able to perform every station in the restaurant and be trained on all functions through the ServiceManager level.
Oversee cash management, nightly report packaging, and all other administrative work relative to daily operations.
Actively train, coach, and develop all employees with patience and diligence.
Ensure that we deliver a fantastic guest experience executing our hg Engine efficiently with every guest on every shift. Our hg Engine is comprised of speed, accuracy, cleanliness, superior product, and hospitality.
Ensure that we follow all the food safety guidelines and procedures.
Effectively supervise scheduled shifts.
Uphold the restaurant to hg facilities standards and lead the restaurant's preventative maintenance plan.
Complete facilities and food safety processes, including but not limited to completion of opening/closing checklists, line checks, and daily/weekly cleaning checklists.
REQUIREMENTS:
Must be at least 18 years of age.
Must be able to meet the scheduling needs of the restaurant.
Strong food prep experience.
ServSafe Certification preferred.
Previous training experience preferred.
Minimum one year of restaurant experience.
PHYSICAL REQUIREMENTS:
Must be able to stand and walk for extended periods.
Must be able to lift and carry up to 50 pounds.
Must possess close vision, distance vision, and peripheral vision.
Must be able to frequently bend, stoop, and reach.
Must have dexterity to handle kitchen equipment.
Must be comfortable working near open flames.
Must be able to work in a fast-paced environment with hot and cold areas.
Must be able to work in tight spaces.
Must be able to work and communicate effectively in an environment with high noise-levels.
honeygrow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status., or any other class protected by applicable law. EEO Employer M/F/Vet/Disabled.
If you require reasonable accommodation during any part of the employee selection process or employment process, please direct all inquiries to ****************.
honeygrow does not accept unsolicited resumes from third-party recruiters or employment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with honeygrow. Any unsolicited resumes sent to honeygrow are deemed to be the property of honeygrow, and honeygrow reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency.Pay or shift range: $17.25 - $18.50 per hour + tips
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
Over the last 3 months, ServiceManagers at this location are earning an average of $2.13 per hour in tips!
$17.3-18.5 hourly 13d ago
Service Manager - Mentor
Honeygrow LLC 3.9
Mentor, OH jobs
Job DescriptionService Manager - Mentor ABOUT HONEYGROWhoneygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the principles of bringing people together over quality, wholesome, and simple foods, honeygrow remains committed to its roots. Yet it's our key ingredient - our team - that truly propels and differentiates us in becoming a sustaining, great brand. We believe that our team members are the heart and soul of honeygrow, driving our success and embodying our core values of grit, pride, compassion, and focus. At honeygrow, creating and building a distinctive brand is in our DNA. As a company on the cusp of substantial growth, we are looking for like-minded individuals who share our passion and values to join us in shaping the future of honeygrow. We invite you to be a part of our story and contribute to our journey as we continue to redefine the fast-casual dining experience.
honeygrow's success depends on our people. Our restaurants can only prosper and provide opportunities for employment and growth when we continually improve ourselves, and the work we do. We believe that a commitment to uncompromising values and integrity should always support our decisions and actions as we pursue our goals. The following Core Values will guide our team as we move forward:
Work hard at work worth doing
Your work directly betters people's lives and happiness
Enlighten each other to enlighten our guests
Always be learning, always be improving
Be mindful of your surroundings
Exceed expectations
BENEFITS:
Paid Time Off: Enjoy earned paid time off and one week of sick time granted annually.
Holiday Closures: Closed on Thanksgiving, Christmas, New Year's Day, Memorial Day, Fourth of July, and Labor Day.
Financial Wellness: 401(k) with company match and free financial wellness counseling
Insurance: Medical, Dental, Vision, FSA, Commuter Benefits, and Pet Insurance for qualifying employees.
Rewards: Achieve your work goals and get gift cards to popular retailers.
Wellness, Perks, & Discounts: Health resources and exclusive savings on entertainment, shopping, and hotels.
Meal Benefits: Free shift meals and discounts on meals and drinks on your days off.
Competitive Pay: Earn competitive wages plus tips, with instant access to your earnings via DailyPay.
Performance Reviews: Annual performance reviews with merit increases for qualifying employees.
Referral Bonus: Earn up to $500 for referring a friend.
Anniversary Gifts: Celebrate your work anniversaries with special gifts.
Career Growth: Opportunities for advancement and training in culinary and hospitality.
ROLES + RESPONSIBILITIES:
Lead honeygrow restaurant operations through understanding and enforcing all policies, procedures, standards, training programs, and cultural points.
Strive to be a honeygrow top performer, someone who has the desire and ability to perform excellent work, and whose constant effort elevates them, their team and honeygrow.
Support the General Manager in teaching the team how to be top performers empowered to achieve hg Standards.
Demonstrate integrity, honesty, knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values, and mission of honeygrow.
Fully comprehend and be able to perform every station in the restaurant and be trained on all functions through the ServiceManager level.
Oversee cash management, nightly report packaging, and all other administrative work relative to daily operations.
Actively train, coach, and develop all employees with patience and diligence.
Ensure that we deliver a fantastic guest experience executing our hg Engine efficiently with every guest on every shift. Our hg Engine is comprised of speed, accuracy, cleanliness, superior product, and hospitality.
Ensure that we follow all the food safety guidelines and procedures.
Effectively supervise scheduled shifts.
Uphold the restaurant to hg facilities standards and lead the restaurant's preventative maintenance plan.
Complete facilities and food safety processes, including but not limited to completion of opening/closing checklists, line checks, and daily/weekly cleaning checklists.
REQUIREMENTS:
Must be at least 18 years of age.
Must be able to meet the scheduling needs of the restaurant.
Strong food prep experience.
ServSafe Certification preferred.
Previous training experience preferred.
Minimum one year of restaurant experience.
PHYSICAL REQUIREMENTS:
Must be able to stand and walk for extended periods.
Must be able to lift and carry up to 50 pounds.
Must possess close vision, distance vision, and peripheral vision.
Must be able to frequently bend, stoop, and reach.
Must have dexterity to handle kitchen equipment.
Must be comfortable working near open flames.
Must be able to work in a fast-paced environment with hot and cold areas.
Must be able to work in tight spaces.
Must be able to work and communicate effectively in an environment with high noise-levels.
honeygrow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status., or any other class protected by applicable law. EEO Employer M/F/Vet/Disabled.
If you require reasonable accommodation during any part of the employee selection process or employment process, please direct all inquiries to ****************.
honeygrow does not accept unsolicited resumes from third-party recruiters or employment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with honeygrow. Any unsolicited resumes sent to honeygrow are deemed to be the property of honeygrow, and honeygrow reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency.Pay or shift range: $17.25 - $18.50 per hour + tips
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
Over the last 3 months, ServiceManagers at this location are earning an average of $1.14 per hour in tips!
#HPSJ
$17.3-18.5 hourly 10d ago
Service Manager - Montrose
Honeygrow LLC 3.9
Akron, OH jobs
Job DescriptionService Manager - Montrose ABOUT HONEYGROWhoneygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the principles of bringing people together over quality, wholesome, and simple foods, honeygrow remains committed to its roots. Yet it's our key ingredient - our team - that truly propels and differentiates us in becoming a sustaining, great brand. We believe that our team members are the heart and soul of honeygrow, driving our success and embodying our core values of grit, pride, compassion, and focus. At honeygrow, creating and building a distinctive brand is in our DNA. As a company on the cusp of substantial growth, we are looking for like-minded individuals who share our passion and values to join us in shaping the future of honeygrow. We invite you to be a part of our story and contribute to our journey as we continue to redefine the fast-casual dining experience.
honeygrow's success depends on our people. Our restaurants can only prosper and provide opportunities for employment and growth when we continually improve ourselves, and the work we do. We believe that a commitment to uncompromising values and integrity should always support our decisions and actions as we pursue our goals. The following Core Values will guide our team as we move forward:
Work hard at work worth doing
Your work directly betters people's lives and happiness
Enlighten each other to enlighten our guests
Always be learning, always be improving
Be mindful of your surroundings
Exceed expectations
BENEFITS:
Paid Time Off: Enjoy earned paid time off and one week of sick time granted annually.
Holiday Closures: Closed on Thanksgiving, Christmas, New Year's Day, Memorial Day, Fourth of July, and Labor Day.
Financial Wellness: 401(k) with company match and free financial wellness counseling
Insurance: Medical, Dental, Vision, FSA, Commuter Benefits, and Pet Insurance for qualifying employees.
Rewards: Achieve your work goals and get gift cards to popular retailers.
Wellness, Perks, & Discounts: Health resources and exclusive savings on entertainment, shopping, and hotels.
Meal Benefits: Free shift meals and discounts on meals and drinks on your days off.
Competitive Pay: Earn competitive wages plus tips, with instant access to your earnings via DailyPay.
Performance Reviews: Annual performance reviews with merit increases for qualifying employees.
Referral Bonus: Earn up to $500 for referring a friend.
Anniversary Gifts: Celebrate your work anniversaries with special gifts.
Career Growth: Opportunities for advancement and training in culinary and hospitality.
ROLES + RESPONSIBILITIES:
Lead honeygrow restaurant operations through understanding and enforcing all policies, procedures, standards, training programs, and cultural points.
Strive to be a honeygrow top performer, someone who has the desire and ability to perform excellent work, and whose constant effort elevates them, their team and honeygrow.
Support the General Manager in teaching the team how to be top performers empowered to achieve hg Standards.
Demonstrate integrity, honesty, knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values, and mission of honeygrow.
Fully comprehend and be able to perform every station in the restaurant and be trained on all functions through the ServiceManager level.
Oversee cash management, nightly report packaging, and all other administrative work relative to daily operations.
Actively train, coach, and develop all employees with patience and diligence.
Ensure that we deliver a fantastic guest experience executing our hg Engine efficiently with every guest on every shift. Our hg Engine is comprised of speed, accuracy, cleanliness, superior product, and hospitality.
Ensure that we follow all the food safety guidelines and procedures.
Effectively supervise scheduled shifts.
Uphold the restaurant to hg facilities standards and lead the restaurant's preventative maintenance plan.
Complete facilities and food safety processes, including but not limited to completion of opening/closing checklists, line checks, and daily/weekly cleaning checklists.
REQUIREMENTS:
Must be at least 18 years of age.
Must be able to meet the scheduling needs of the restaurant.
Strong food prep experience.
ServSafe Certification preferred.
Previous training experience preferred.
Minimum one year of restaurant experience.
PHYSICAL REQUIREMENTS:
Must be able to stand and walk for extended periods.
Must be able to lift and carry up to 50 pounds.
Must possess close vision, distance vision, and peripheral vision.
Must be able to frequently bend, stoop, and reach.
Must have dexterity to handle kitchen equipment.
Must be comfortable working near open flames.
Must be able to work in a fast-paced environment with hot and cold areas.
Must be able to work in tight spaces.
Must be able to work and communicate effectively in an environment with high noise-levels.
honeygrow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status., or any other class protected by applicable law. EEO Employer M/F/Vet/Disabled.
If you require reasonable accommodation during any part of the employee selection process or employment process, please direct all inquiries to ****************.
honeygrow does not accept unsolicited resumes from third-party recruiters or employment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with honeygrow. Any unsolicited resumes sent to honeygrow are deemed to be the property of honeygrow, and honeygrow reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency.Pay or shift range: $17.25 - $18.50 per hour + tips
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
Over the last 3 months, ServiceManagers at this location are earning an average of $2.95 per hour in tips!
$17.3-18.5 hourly 13d ago
Service Manager - Avon
Honeygrow LLC 3.9
Avon, OH jobs
Job DescriptionService Manager - Avon ABOUT HONEYGROWhoneygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the principles of bringing people together over quality, wholesome, and simple foods, honeygrow remains committed to its roots. Yet it's our key ingredient - our team - that truly propels and differentiates us in becoming a sustaining, great brand. We believe that our team members are the heart and soul of honeygrow, driving our success and embodying our core values of grit, pride, compassion, and focus. At honeygrow, creating and building a distinctive brand is in our DNA. As a company on the cusp of substantial growth, we are looking for like-minded individuals who share our passion and values to join us in shaping the future of honeygrow. We invite you to be a part of our story and contribute to our journey as we continue to redefine the fast-casual dining experience.
honeygrow's success depends on our people. Our restaurants can only prosper and provide opportunities for employment and growth when we continually improve ourselves, and the work we do. We believe that a commitment to uncompromising values and integrity should always support our decisions and actions as we pursue our goals. The following Core Values will guide our team as we move forward:
Work hard at work worth doing
Your work directly betters people's lives and happiness
Enlighten each other to enlighten our guests
Always be learning, always be improving
Be mindful of your surroundings
Exceed expectations
BENEFITS:
Paid Time Off: Enjoy earned paid time off and one week of sick time granted annually.
Holiday Closures: Closed on Thanksgiving, Christmas, New Year's Day, Memorial Day, Fourth of July, and Labor Day.
Financial Wellness: 401(k) with company match and free financial wellness counseling
Insurance: Medical, Dental, Vision, FSA, Commuter Benefits, and Pet Insurance for qualifying employees.
Rewards: Achieve your work goals and get gift cards to popular retailers.
Wellness, Perks, & Discounts: Health resources and exclusive savings on entertainment, shopping, and hotels.
Meal Benefits: Free shift meals and discounts on meals and drinks on your days off.
Competitive Pay: Earn competitive wages plus tips, with instant access to your earnings via DailyPay.
Performance Reviews: Annual performance reviews with merit increases for qualifying employees.
Referral Bonus: Earn up to $500 for referring a friend.
Anniversary Gifts: Celebrate your work anniversaries with special gifts.
Career Growth: Opportunities for advancement and training in culinary and hospitality.
ROLES + RESPONSIBILITIES:
Lead honeygrow restaurant operations through understanding and enforcing all policies, procedures, standards, training programs, and cultural points.
Strive to be a honeygrow top performer, someone who has the desire and ability to perform excellent work, and whose constant effort elevates them, their team and honeygrow.
Support the General Manager in teaching the team how to be top performers empowered to achieve hg Standards.
Demonstrate integrity, honesty, knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values, and mission of honeygrow.
Fully comprehend and be able to perform every station in the restaurant and be trained on all functions through the ServiceManager level.
Oversee cash management, nightly report packaging, and all other administrative work relative to daily operations.
Actively train, coach, and develop all employees with patience and diligence.
Ensure that we deliver a fantastic guest experience executing our hg Engine efficiently with every guest on every shift. Our hg Engine is comprised of speed, accuracy, cleanliness, superior product, and hospitality.
Ensure that we follow all the food safety guidelines and procedures.
Effectively supervise scheduled shifts.
Uphold the restaurant to hg facilities standards and lead the restaurant's preventative maintenance plan.
Complete facilities and food safety processes, including but not limited to completion of opening/closing checklists, line checks, and daily/weekly cleaning checklists.
REQUIREMENTS:
Must be at least 18 years of age.
Must be able to meet the scheduling needs of the restaurant.
Strong food prep experience.
ServSafe Certification preferred.
Previous training experience preferred.
Minimum one year of restaurant experience.
PHYSICAL REQUIREMENTS:
Must be able to stand and walk for extended periods.
Must be able to lift and carry up to 50 pounds.
Must possess close vision, distance vision, and peripheral vision.
Must be able to frequently bend, stoop, and reach.
Must have dexterity to handle kitchen equipment.
Must be comfortable working near open flames.
Must be able to work in a fast-paced environment with hot and cold areas.
Must be able to work in tight spaces.
Must be able to work and communicate effectively in an environment with high noise-levels.
honeygrow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status., or any other class protected by applicable law. EEO Employer M/F/Vet/Disabled.
If you require reasonable accommodation during any part of the employee selection process or employment process, please direct all inquiries to ****************.
honeygrow does not accept unsolicited resumes from third-party recruiters or employment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with honeygrow. Any unsolicited resumes sent to honeygrow are deemed to be the property of honeygrow, and honeygrow reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency.Pay or shift range: $17.25 - $18.50 per hour + tips
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
Over the last 3 months, ServiceManagers at this location are earning an average of $2.69 per hour in tips!
$17.3-18.5 hourly 22d ago
Regional Mobile Response Stabilization Services Director
Choices Careers 3.7
Dayton, OH jobs
The Regional MRSS Director manages the day-to-day operations of the Region 13 Mobile Response Stabilization Services (MRSS) for Choices Coordinated Care Solutions. The incumbent will provide ongoing consultation to mobile responders and will ensure a strong clinical presence onsite and in the community. The Regional MRSS Director represents and advocates for the staff and consumers with the community, funding bodies, policy makers, and the broader public, and coordinates services with community entities throughout the entire region as needed.
The Choices Ohio Mobile Response Stabilization Services Team are responsible for 8 to 8 mobile emergency responses for youth and young adults experiencing a behavioral health crisis in Preble and Montgomery Counties as well as 24/7 on call. Ohio MRSS will eventually build to a 24/7 response model. The MRSS team operates from a strengths-based perspective, collaborating with first responders, community stakeholders, clinical leadership, and fellow mobile crisis responders. The MRSS team will work within a culture of crisis prevention, making every effort to ensure individuals are effectively stabilized within their home and community whenever possible. The MRSS team will ensure appropriate follow-up for individuals who have experienced a crisis event and ensure linkage to ongoing supports and services, operating in an enhanced localized crisis response system contributing to the goal of increased community stabilization.
Essential Duties and Responsibilities
Implements the clinical vision for Choices MRSS team.
Works with Choices' executive management team and the Executive Director of the local site to ensure that Choices is in compliance with current contract
Provides oversight of the clinical and operational aspects of MRSS services for the entire region.
Provides clinical and operational leadership to all the MRSS Teams that make up the region's network of MRSS service providers.
Provides clinical and administrative supervision to the MRSS team.
Oversees clinical quality assurance processes while working with key Choices leadership personnel to establish strategic plan and quality improvement processes approved by
Develops and monitors a regional MRSS workforce development strategy aligned with regional capacity needs.
Develops community partnerships, convenes community partners and stakeholders across the entire region and serves as a conduit for communication between OhioMHAS, the COE and the MRSS Call Center.
Provides real-time clinical consultation, supervision and support to MRSS staff throughout the entire region as needed.
Directs the hiring, training, and retention of staff at the assigned
Uses data from the electronic health record and other sources to guide decision-making for supervision of care coordinators and care coordination
Maintains positive working relationships with co-workers.
Willingly completes other duties as assigned to advance the mission of Choices.
Qualifications
Minimum of master's degree in social work, psychology, marriage and family therapy, or related human services
Current licensure by the state(s) in which work is assigned as a Licensed Clinical Social Worker or Licensed Professional Counselor.
Minimum of five years of clinical and managerial experience in community-based behavioral health and human services with children/families.
Significant supervisory experience that promotes leadership and initiative in line staff, successful team building, consensus building, conflict resolution, staff development, and
Demonstrated competence in providing to and creating services for culturally diverse populations.
Expertise in strength-based programming, crisis intervention, family systems theory, multi- systems care coordination, and case
Demonstrated skill in fiscal management activities, team building, and
Strong communication and writing skills. Bilingual skills (especially Spanish) a
Must possess a valid driver's license in the state of residence, auto insurance and reliable vehicle.
Salary: $75,000 - $80,000
Benefits Include:
Medical, Dental, Vision
Employer Paid Life Insurance, Short & Long Term Disability
401k Match
Tuition Reimbursement
Paid Parental Leave
Generous PTO plan
Qualified employer for the Public Service Loan Forgiveness Program