Data Center Technician jobs at CoreWeave - 294 jobs

CoreWeave is The Essential Cloud for AI. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at ****************** What you'll Do: The Data Center Security Specialist is responsible for the implementation and enforcement of Physical Security standards and policy in CoreWeave's data center spaces. The candidate will manage facility access policies, conduct audits, and be the administrator for access requests and revocations. The Data Center Security Specialist will be a liaison between CoreWeave and our collocation partners and will advocate for the highest level of security to protect CoreWeave's personnel, infrastructure, and intellectual property. The candidate will create and implement training programs for CoreWeave's employees as well as our visitors and contractors. To be successful as a Data Center Security Specialist, you must have an in-depth knowledge of Physical Security principles and be passionate about making our facilities more secure. CoreWeave is searching for a candidate with a broad background in Physical Security and a commitment to continuing education and improvement. Desired skills include strong organizational discipline, writing skills, and comfort with public speaking. Top candidates will have an amiable personality and an aptitude for customer service. The position will require up to 25% travel, which may include international, to oversee site security and conduct training sessions. The position will report directly to the CoreWeave Area Data Center Security Manager. About the Role: * Day-to-day administration of security policy at CoreWeave's data centers * Work with our collocation partners to enforce security policy * Produce timely audit reports * Enforce a principle of "least privilege" for access * Create security training programs * Establish regular cadence for security training * Create accessible archive of security policy documentation * Onboard new employees * Maintain a continuing security training program * Inspections and Audits * Regularly tour and inspect data centers * Create inspection reports with findings * Create program to remediate findings and track to successful conclusion * Lead investigations of security incidents * CoreWeave customers * Be knowledgeable and have ownership of our customer's security programs * Meet with CoreWeave customers or points-of-contact to ensure we are meeting their needs * Strong time management, good technical writing, presentation, and documentation skills * Ability to work with minimal supervision, attention to detail, follow-through and professionalism * Perform other work-related duties as assigned * Willingness to learn new technologies/toolsets as part of the job responsibilities Who You Are: * Minimum of 5+ years in a physical security field. Law enforcement/military experience may be applicable if served in a physical security capacity. * High school diploma or GED * Degree in computer science, criminal justice, or a related field is preferable * Strong analytical, diagnostic, and problem-solving skills * Proficiency using office tools such as MAC/Windows/Google Workspace * Prior Law Enforcement and Military background is considered to be valuable * Applicants must have work authorization that does not require sponsorship from the company now or in the future Preferred: * Electronic Physical Security Certifications, such as Genetec, Axis * Professional certification (e.g. PSP, CPP, CPTED, etc.) * IT and computer networking experience * Prior experience as a people manager and team leader * Physical Security design experience * Project management experience Why Us? We work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: * Be Curious at Your Core * Act Like an Owner * Empower Employees * Deliver Best-in-Class Client Experiences * Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! CoreWeave is a fast growth startup, and the selected candidate is willing to be flexible for when they are needed, as Physical Security supports the business to perform at top performance. There will be times where the candidate will need to be available outside of regular business hours to support critical issues or meetings. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,000-$93,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: * Medical, dental, and vision insurance - 100% paid for by CoreWeave * Company-paid Life Insurance * Voluntary supplemental life insurance * Short and long-term disability insurance * Flexible Spending Account * Health Savings Account * Tuition Reimbursement * Ability to Participate in Employee Stock Purchase Program (ESPP) * Mental Wellness Benefits through Spring Health * Family-Forming support provided by Carrot * Paid Parental Leave * Flexible, full-service childcare support with Kinside * 401(k) with a generous employer match * Flexible PTO * Catered lunch each day in our office and data center locations * A casual work environment * A work culture focused on innovative disruption Our Workplace While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: *********************. Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

A leading technology company is seeking a Technical Lead for Network Platform Software Development in San Jose, CA. The ideal candidate will have over 5 years of experience in networking software development and strong programming skills in C/C++/Go/Python. Responsibilities include designing solutions for networking technologies, optimizing Linux networking internals, and implementing high-availability solutions. This position offers a competitive salary and comprehensive benefits including medical and equity options. The role can be remote or on-site. #J-18808-Ljbffr

San Jose, CA / US Remote About Arrcus Arrcus was founded to enhance business efficiency through superior network connectivity. The Arrcus Connected Edge (ACE) platform offers best-in-class networking with the most flexible consumption model at the lowest total cost of ownership. The Arrcus team comprises world‑class technologists with an unparalleled record in shipping industry‑leading networking products, complemented by industry thought leaders, operating executives, strategic partners, and top‑tier VCs. The company is headquartered in San Jose, California. For more information, go to ************** or follow @arrcusinc. We offer a variety of roles in software, hardware, and cloud environments. We are looking for people who are self‑motivated, creative, and agile. You will work closely with the top‑notch talent in Arrcus in redefining networking. Prior work experience in a venture‑backed company is a big plus. Responsibilities Design and develop data path solutions for L3 (IPv4, IPv6, MPLS, SR/SRv6, VRF, L3VPN) and L2 (STP, LLDP, sFlow, LAG, MLAG) networking technologies. Architect and implement QoS features, including queueing, classification, policing, shaping, ACL, ECN, and WRED. Work with ASIC families (e.g., BCM XGS, BF Tofino) and develop software using BCM SDK, P4, and DPDK. Optimize and enhance Linux networking internals, including memory management, network stack, and hardware abstraction layers (RIB, FIB, HAL). Develop and maintain high‑availability (HA) solutions, ISSU, and Linux‑based networking systems. Work on Debian packaging, Linux kernel modifications, and kernel networking stack optimizations. Develop and integrate software for containerized and virtualized networking environments. Requirements Education: BS/MS/PhD in Computer Engineering, Computer Science, or equivalent field. Experience 5+ years of hands‑on development experience in networking software development. Strong proficiency in C/C++/Go/Python programming. Deep understanding of ASIC pipeline architectures and networking hardware. Hands‑on experience with Linux OS internals, Debian build/packaging, and kernel networking stack. Experience with RIB, FIB, HAL, and high‑availability (HA) networking solutions. Knowledge of containers (Docker, Kubernetes) and virtual machines (VMs) is a plus. Preferred Skills Experience with DPDK, P4, BCM SDK, or other hardware programming interfaces. Strong debugging and performance optimization skills. Experience with high-performance, distributed networking systems. Benefits Bonus + Equity 100% covered medical, dental, and vision insurance Parental leave 401k retirement plan Employee Assistance programs Health & wellness programs and resources Weekly Catered lunches at our San Jose office. Monthly happy hours at our San Jose office Salary $150,000-$175,000 Per Year Investors and Funding Arrcus has raised over $125M in funding from top tier Venture Capital firms (VCs) such as Lightspeed Venture Partners, General Catalyst, and Clear Ventures, and strategic investors such as Liberty Global, SoftBank Corp, and Samsung Next. Equal Opportunity At Arrcus, we're proud to be an equal‑opportunity employer. We realize the key to creating a company with a world‑class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. A strong belief in cultural addition will propel us forward together. With this, we consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, benefits, compensation, and training. #J-18808-Ljbffr

A leading networking technology company based in San Jose, CA is looking for a Technical Lead to design and develop data path solutions for advanced networking technologies. The ideal candidate will have over 5 years of experience in networking software development, strong coding abilities in C/C++/Go/Python, and expertise in Linux OS internals. They will work on optimizing software for high-availability networking systems. This role offers a competitive salary along with comprehensive benefits including medical coverage and equity. #J-18808-Ljbffr

You drive the strategy, Spark does the stakeholder updates. The AI for PMs. We are looking for an IT Operations Specialist who is proactive, resourceful, and excited to support a fast-growing global company. You'll be the primary IT point of contact for our San Francisco office, ensuring our team has a seamless technology experience - whether that's setting up laptops, maintaining AV systems, supporting SaaS access, or coordinating with vendors and logistics partners. This role is hands‑on and varied: you'll support day‑to‑day IT requests, maintain our office technology environment, and work closely with a distributed IT team across North America and Europe. You'll also help drive the way our IT operations scale - expanding automation, enhancing service desk capabilities, and using AI agents to streamline workflows and processes across the company. On a Typical Day, You Will… Purchase, track, and deploy laptops, peripherals, and IT/AV equipment Manage shipping, receiving, and logistics for onboarding/offboarding and remote team members Maintain and troubleshoot office AV systems (conference rooms, Zoom Rooms, displays, audio equipment) Process employee support tickets related to devices, access, connectivity, and SaaS tools Handle access management in Google Workspace, Okta, and other internal systems (Zoom, Notion, 1Password, Envoy, etc.) Be the process owner for onboarding and offboarding Write internal documentation and help improve operational workflows Support office infrastructure such as Wi‑Fi, printers, and shared devices Maintain a clear and accurate IT asset inventory Work closely with Office Management, People Ops, Security, and Workplace teams Communicate with external vendors to coordinate purchases, repairs, and service requests Identify recurring issues and implement automation or self‑service solutions where possible (e.g., scripted workflows, MDM automations, AI/agent‑driven support) Help build and improve our service desk experience, including optimizing ticket routing, creating knowledge‑base content, and piloting tools like Glean or agent‑based IT support Evaluate and recommend opportunities for tool consolidation, cost savings, and improved vendor partnerships Proactively improve IT operations by analyzing patterns, reducing manual workload, and standardizing systems and processes About You Experience in IT Operations, Desktop Support, or Helpdesk roles Comfortable working independently and taking ownership of your responsibilities Familiar with mac OS and iOS environments Working knowledge of Google Workspace, Okta, Slack, Zoom, and SaaS administration You are independent, proactive, and able to take ownership without micro‑management Basic networking knowledge (LAN, Wi‑Fi, VPN) Strong communication skills and a helpful, customer‑first attitude Organized and reliable, with solid time and task management Interest in leveraging automation, modern IT tools, or AI‑driven workflows to improve efficiency and employee experience Nice to have Experience with MDM systems (e.g., Kandji, Jamf, Intune) Prior involvement in office setups, expansions, or relocations Understanding of IT security best practices Exposure to service desk platforms, workflow automation tools, or AI/agent‑based work automation systems (e.g. Glean) Experience improving IT operations through process standardization, tooling rationalization, or vendor optimization The expected base pay range for this position in the San Francisco area is $97,400 - $129,100. In addition to the base pay, this role is eligible for competitive equity awards and benefits. Productboard's pay ranges are determined by role, level, and location. Within the range, the successful candidate's starting base pay will be determined based on factors including job‑related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. About Productboard At Productboard, we're on a mission to help product teams build exceptional products with clarity and confidence. As the leading intelligent product management platform, we empower over 4,000 companies, including Salesforce, SAP, Autodesk, and Kroger, to understand what customers need, prioritize what to build next, and align everyone around a shared roadmap. Headquartered in San Francisco with offices in Prague and Brno, Czechia, we're backed by some of the world's most respected investors, including Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, Tiger Global, and Dragoneer. We're proud to be consistently recognized as one of the best places to work by BuiltIn and Comparably, and to count ourselves among the world's leading unicorn companies. Well‑funded and financially disciplined, we have the stability and runway to build boldly for the long term. Over the past few years, we've rearchitected our platform from the ground up to serve enterprise scale and set the foundation for the next era of product management. Now we're entering an exciting new phase with Productboard Spark, our AI‑first, agentic experience that transforms how product teams work. Spark is a true collaborator that deeply understands your product context, company strategy, and customer needs, helping teams move faster and make smarter, more confident decisions. Join us as we build the future of product management. About our culture Imagine working in a place where everything matters - most importantly, you. At Productboard, values aren't just something we like to talk about, they're something we live and breathe. We believe in creating a work environment where: People feel empowered, supported, and included Trust and transparency are built into the way we work Creativity, curiosity, and continuous improvement are encouraged and nurtured every day Forming our company values was a group effort, with every employee allowed to contribute. From profit‑sharing initiatives, like stock options, to open calendars and communication, we don't waste time on politics or ego. We champion openness by sharing our goals, successes, and failures. Join colleagues who are passionate about what they do. Team members who are invested in their work environment, and the future of Productboard. Help shape our company, culture, and product! We are an equal opportunity employer and champion equity. We aim to help people from all backgrounds, cultures, and groups realize their full potential at Productboard. We do not tolerate any discrimination or harassment based on gender identity, race, color, religion, age, sexual orientation, non‑disqualifying physical or mental disability, national origin, veteran status, or any other bias covered by appropriate law. All aspects of employment, including hiring, training, promotion, and terminations, are based on merit, competence, performance, and business needs. We are committed to an inclusive hiring process and provide all candidates with equal opportunity to demonstrate their abilities. Togetherness is one of our core values, and our Diversity Council helps to ensure that we uphold the values of authenticity, humanity, and diversity to create an environment where every person matters. We are committed to leading by example to drive societal change. #J-18808-Ljbffr

A fast-growing global technology company in San Francisco seeks an IT Operations Specialist to manage technology support and ensure a seamless IT experience. Responsibilities include deploying equipment, managing IT requests, and optimizing automation processes. Ideal candidates have experience in IT operations and a proactive approach. Salary range is competitive, with additional equity awards and benefits based on qualifications and market conditions. #J-18808-Ljbffr

A leading outdoor exploration platform based in San Francisco is seeking an IT Engineer II. This role focuses on MDM management within a primarily Mac environment, ensuring smooth IT experiences for employees. The ideal candidate will have a Bachelor's degree in IT and at least 4 years of IT operations experience. Responsibilities include asset management and providing IT support, with a strong emphasis on collaboration and enhancing organizational security. A passion for the outdoors is a plus. #J-18808-Ljbffr

AllTrails is the world's most popular and trusted platform for outdoor exploration. We connect people to the outdoors, help them discover new places, and elevate their experiences on the trail. With the most comprehensive collection of trails in the world, AllTrails supports inclusive access to nature for a global community of millions of trailgoers. Every day, we solve incredibly hard problems to get more people outside, for their wellbeing and the collective care of the natural world. Join us! This is a U.S.-based hybrid position. San Francisco Bay Area employees are required to come into the office one day a week. IT Engineer II Reporting to the Engineering Manager, DevOps, you will serve as the in-house MDM expert, responsible for owning our MDM, lifecycle, and asset management strategy across our primarily Mac-based environment. A primary focus will be on maturing the existing MDM environment, enhancing organizational security, automating repetitive IT tasks, and managing infrastructure (network/A/V). You will also partner closely with the People team to ensure a seamless IT experience during employee onboarding and offboarding. What You'll Be Doing Serve as our in-house MDM expert Own lifecycle and asset management and streamline equipment policies across the company Partner with people team in ensuring employees have a smooth onboarding and offboarding experience Provide ad-hoc IT Support to all of our employees in a primarily Mac based environment Office Network updates, LAN, etc Provide audio and visual support in office conference rooms Support organizational security and productivity initiatives Vendor relationship management Automating repetitive tasks Requirements Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience 4+ years of experience working in IT operations Strong hands on experience with MDM (e.g., Kandji, JAMF, Jumpcloud) - managing both Mac and Windows Good working knowledge of: IDP Solutions (e.g., Okta), Asset Management tools, Zoom, Slack, Atlassian, Google Workspace Experience leading and managing IT projects autonomously Evangelizing IT best practices throughout organizations Willing to work 1 day a week at our HQ in San Francisco Cross functional team player with a track record of building positive relationships with peers and others within your company Ability to deal with some amount of ambiguity and a need for little to no guidance Bias for actions Humility, empathy and open-mindedness - no egos AI Native: You naturally incorporate AI tools to enhance your work. You're comfortable writing prompts, evaluating AI outputs, and enjoy experimenting with new ways to boost creativity, productivity, and decision-making Bonus Points Passion for the outdoors Scripting of any languages Experience with AWS and/or Google Cloud Services Our Commitment to You A competitive and equitable compensation plan. This is a full-time, salaried position that includes equity Physical & mental well-being including health, dental and vision benefits + a monthly stipend for wellness expenses Trail Days: No meetings first Friday of each month to go test the app and explore new trails! Unlimited PTO Flexible parental leave Remote employee equipment stipend to create a great remote work environment Annual continuing education stipend Discounts on subscription and merchandise for you and your friends & family An authentic investment in you as a human being and your career as a professional $105,000 - $120,000 a year This range represents a good faith estimate of a successful candidate's starting salary which is determined based on a variety of factors such as skills, experience, training and credentials, as well as other business purposes or needs. It is not typical for a candidate to be hired at or near the top of the range of their role and compensation decisions are dependent on the factors and circumstances of each case. Nature celebrates you just the way you are and so do we! At AllTrails we're passionate about nurturing an inclusive workplace that values diversity. It's no secret that companies that are diverse in background, age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are proven to be more successful. We're focused on creating an environment where everyone can do their best work and thrive. AllTrails participates in the E-Verify program for all remote locations. By submitting my application, I acknowledge and agree to AllTrails' Job Applicant Privacy Notice. #J-18808-Ljbffr

will work PT time zone. Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time. The Omada IT department builds and operates resilient, scalable services that empower all of Omada. Job Overview: The IT Staff Systems Engineer is a senior technical expert responsible for architecting, securing, and operating Omada's core IT infrastructure across identity, endpoint management, networking, and enterprise SaaS platforms. This role combines deep technical expertise with cross-functional leadership to ensure that our systems are reliable, scalable, compliant, and aligned with the needs of a fast-growing, highly regulated healthcare organization. This role serves as a subject matter authority on infrastructure architecture, identity and access patterns, system lifecycle management, and enterprise automation. The Staff Systems Engineer drives complex initiatives with minimal direction, anticipates long-term operational and architectural needs, and implements solutions that materially improve the stability, efficiency, and security of Omada's environment. This role operates at the intersection of Infrastructure, Security, Compliance, Finance, Care Delivery, P&C, and Engineering. Success requires exceptional ownership, the ability to break down ambiguity, strong communication across technical and non-technical teams, and a relentless focus on building scalable systems, eliminating operational friction, and enhancing the company's security and compliance posture. Infrastructure & Operations: Architect, implement, and own the lifecycle of Omada's core IT infrastructure-covering identity, networking, endpoint management, and key SaaS platforms such as Okta, Meraki, Palo Alto, JAMF Pro, Google Workspace, Office 365, and Tines. Ensure all systems are designed for scalability, security, reliability, and ease of operation. Continuously evaluate infrastructure workflows to identify inefficiencies and drive improvements through automation and AI-powered solutions that enhance operational resilience and reduce manual effort. Lead incident and problem management, including high-severity response, root cause analysis, trend identification, and long-term remediation. Develop and maintain runbooks, reference architectures, and operational standards that improve consistency and reliability across the environment. Serve as a senior escalation point within the infrastructure support rotation, resolving complex issues and eliminating root causes through systemic fixes and improved patterns, tooling, and documentation. Establish long-term infrastructure strategies and roadmaps that guide architectural decisions, technology investments, lifecycle plans, and sequencing of major initiatives. Lead mission-critical infrastructure projects from initial design through successful delivery, ensuring solutions meet reliability, performance, compliance, and security requirements. Own system lifecycle and cost governance, including end-of-life planning, decommissioning, capacity forecasting, SaaS and tool rationalization, and continuous optimization of licensing, consumption, and infrastructure spend. Own operational governance across infrastructure systems, including technical change management (with SOX-aligned controls), configuration standards, architecture diagrams, security baselines, and maintaining audit-ready evidence for internal and external audit partners. Partner closely with Security to define, implement, and maintain secure configuration and hardening standards across identity, endpoints, and core systems, ensuring infrastructure consistently aligns with compliance and enterprise security requirements. Develop reusable automation and infrastructure patterns-including infrastructure-as-code modules, Tines automations, and standardized workflows-that scale operational efficiency and reduce recurring toil across IT and partner teams. Cross-functional Partnership and Services: Partner with teams across Security, Compliance, Engineering, Care Delivery, Finance, People & Culture, and other business units to align infrastructure capabilities with organizational needs and long-term technology strategy. Collaborate with InfoSec and Compliance to ensure infrastructure systems meet HITRUST, SOC 2, HIPAA, and SOX requirements, proactively identifying risks and implementing remediation strategies. Contribute to the vendor onboarding, evaluation, and renewal process for infrastructure-owned applications, partnering with Legal, Finance, and Procurement to ensure alignment on contracts, controls, and cost efficiency. Engage with business stakeholders to understand operational needs and deliver secure, reliable, and scalable technology services that support their workflows and strategic initiatives. Partner with business units on process mapping, value-stream analysis, and workflow redesign, identifying opportunities to streamline operations, clarify ownership, and reduce friction across internal systems. Represent Infrastructure in technical governance forums, contributing architectural recommendations, dependency assessments, and operational insights that shape cross-functional planning and technology decisions. Support internal and external audits by providing evidence, strengthening controls, and ensuring infrastructure systems and processes remain audit-ready throughout the year. Partner with the IT Automation team and other cross-functional groups to design and deliver automation initiatives, providing subject matter expertise and ensuring solutions meet operational, compliance, and security standards. Collaborate with Finance, Security, and IT leadership to define and optimize technical change management processes, ensuring all infrastructure changes meet internal policies and SOX expectations. Serve as a technical advisor to partner teams, helping them adopt secure patterns, identity standards, and infrastructure best practices as they build or modify their downstream tools and workflows. What Great Looks Like: Demonstrates deep subject matter expertise across identity, networking, endpoint management, automation, and core SaaS platforms, consistently delivering reliable, scalable, and secure infrastructure solutions. Leads complex initiatives with minimal direction, anticipating edge cases, risks, and downstream impacts while driving initiatives to successful, on-time delivery. Builds strong cross-functional relationships across IT, Security, Compliance, Finance, Engineering, Care Delivery, P&C, and other partners-operating as a trusted advisor who brings clarity, technical leadership, and operational excellence to shared initiatives. Thinks several steps ahead, identifying long-term infrastructure needs, capacity challenges, compliance gaps, architectural risks, and opportunities for simplification or automation before they become urgent. Establishes high operational standards, ensuring runbooks, documentation, observability metrics, and configuration baselines are accurate, current, and drive predictable, scalable operations. Drives measurable improvements in reliability, performance, and cost efficiency through systematic problem-solving, automation, infrastructure-as-code, and the elimination of recurring operational pain points. Proactively improves security posture by implementing secure patterns, hardening configurations, reducing attack surface, and partnering closely with Security to maintain audit-ready infrastructure. Influences technology strategy by contributing architectural recommendations, shaping roadmaps, designing scalable patterns, and advocating for solutions grounded in business value and operational longevity. Elevates the entire IT ecosystem by building reusable automation frameworks, standardized workflows, and infrastructure patterns that accelerate work for peers, partner teams, and future engineers. Operates with exceptional ownership, clarity, and accountability-ensuring commitments are met, risks are surfaced early, and stakeholders remain aligned throughout complex technical initiatives. Candidate Requirements: 10+ years of experience in Infrastructure, Systems Engineering, or IAM, with strong ownership of enterprise-grade identity, networking, and endpoint management systems. Bachelor's degree in Information Systems or related field Deep expertise with Okta (SSO/SAML/OIDC, SCIM, MFA), JAMF Pro or similar MDM platforms, modern networking (Palo Alto, Meraki), and Google Workspace and/or O365 administration. Strong scripting/automation skills (Python, Bash, PowerShell) and hands-on experience with Infrastructure-as-Code (Terraform) and Git-based workflows. Proven ability to design, secure, and maintain scalable infrastructure in compliance-heavy environments (SOC2, HIPAA, HITRUST, or SOX). Experience owning technical change management, release processes, lifecycle management, SaaS/tool rationalization, and cost optimization. Skilled in incident and problem management, conducting RCA, reducing recurring issues, and defining operational standards. Familiarity with monitoring and observability tooling, including defining SLIs/SLOs and building actionable alerting. Strong cross-functional communicator with a track record of partnering closely with Security, Compliance, Finance, P&C, Care Delivery, and Engineering teams. Ability to lead complex initiatives with minimal direction, operate autonomously, and influence architectural and strategic decisions. High accountability, strong documentation habits, and a mindset focused on automation, simplification, and continuous improvement. Benefits: Competitive salary with generous annual cash bonus Equity Grants Remote first work from home culture Flexible vacation to help you rest, recharge, and connect with loved ones Generous parental leave Health, dental, and vision insurance (and above market employer contributions) 401k retirement savings plan Lifestyle Spending Account (LSA) Mental Health Support Solutions ...and more! It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada! Cultivate Trust. We actively cultivate trust through attentive listening and supporting one another. We respectfully provide and are open to receiving candid feedback. Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road. Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers. Deliver Results. We reward impact above output. We set a high bar, we're not afraid to fail, and we take pride in our work. Succeed Together. We prioritize Omada's progress above team or individual. We have fun as we get stuff done, and we celebrate together. Remember Why We're Here. We push through the challenges of changing health care because we know the destination is worth it. About Omada Health: Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. Omada's multi-condition platform treats diabetes, hypertension, prediabetes, musculoskeletal, and GLP-1 management. With insights from connected devices and AI-supported tools, Omada care teams deliver care that is rooted in evidence and unique to every member, unlocking results at scale. With more than a decade of experience and data, and 29 peer-reviewed publications showcasing clinical and economic proof points, Omada's approach is designed to improve health outcomes and contain costs. Our customers include health plans, pharmacy benefit managers, health systems, and employers ranging from small businesses to Fortune 500s. At Omada, we aim to inspire and empower people to make lasting health changes on their own terms. For more information, visit: Omada is thrilled to share that we've been certified as a Great Place to Work! Please click here for more information. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Below is a summary of salary ranges for this role in the following geographies: California, New York State and Washington State Base Compensation Ranges: $161,000 - $201,300*, Colorado Base Compensation Ranges: $154,000 - $192,500*. Other states may vary. This role is also eligible for participation in annual cash bonus and equity grants. *The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations. Pleaseclick here for more information on our Candidate Privacy Notice.

Crusoe's mission is to accelerate the abundance of energy and intelligence. We're crafting the engine that powers a world where people can create ambitiously with AI - without sacrificing scale, speed, or sustainability. Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that's setting the pace for responsible, transformative cloud infrastructure. About the Role: As a Network Data Center Technician at Crusoe, you'll be on the front lines of supporting and scaling the network that powers our AI-optimized, clean-energy data centers. This role combines hands-on infrastructure work with opportunities to collaborate across Engineering and Product teams. You'll tackle complex networking issues, manage critical hardware, and contribute to the deployment and optimization of next-gen data center environments. It's an ideal role for someone who thrives in fast-paced environments and wants to help shape the future of cloud infrastructure. What You'll Be Working On: Capacity Planning & Growth: Collaborate with Engineering and Product teams to analyze network capacity, co-develop growth plans, and contribute to network builds in data centers and Points of Presence (PoPs). Troubleshooting & Support: Provide Tier 1 troubleshooting for switch provisioning, server build failures related to network issues, and complex network defects related to the physical layer. Site Builds & Operations: Manage console DNS mapping, troubleshoot connectivity issues, verify automation scripts, conduct network audits, and ensure seamless handoffs to internal customers. Hardware Management: Serve as the point of contact for network hardware failures, overseeing switch swaps and assisting with other appliance replacements. Manage RMA processes for faulty hardware. Optical Network Expertise: Troubleshoot Layer 1 issues in the optical network using OTDR tests. Project Collaboration: Partner with DC and Network Engineering teams on structural cabling for large-scale data center expansions and fabric switch uplifts. Process Improvement: Identify recurring network issues and lead operational excellence projects to implement effective solutions. Network Analysis & Optimization: Conduct network studies, analyze link and hardware stability, and recommend improvements. Innovation & Evaluation: Participate in internal working groups to evaluate and adopt new technologies and methodologies. What You'll Bring to the Team: Networking Expertise: Solid understanding of network fundamentals, including IP subnetting, Layer 2 and Layer 3 networking, VLANs, MAC addresses, port speeds, optics, and routing. Protocol Proficiency: 5+ years of experience with network protocols such as BGP, MPLS, L3VPN, VPLS, Multicast, CoS, TCP, and IPv4/IPv6. Data Center Architecture: Experience with data center network architectures, including CLOS. Structured Cabling Skills: Experience with structured cabling in a data center environment (SMF, MMF). Vendor Management: Experience managing vendors for logistics, infrastructure racking/cabling, and ordering, ensuring adherence to standards. Must be able to pass a background check. Bonus Points Troubleshooting Acumen: Experience in network operations, with a systematic approach to troubleshooting. Network Certifications: Network certifications (CCNP/JNCIS equivalent). Open Source NOS Experience: Experience working with open-source Network Operating Systems. Hardware/Software Development: A strong desire to engineer and deploy in-house network hardware and software. Hardware Platform Experience: Experience testing and deploying new hardware platforms. Benefits: Industry competitive pay Restricted Stock Units in a fast growing, well-funded technology company Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents Employer contributions to HSA accounts Paid Parental Leave Paid life insurance, short-term and long-term disability Teladoc 401(k) with a 100% match up to 4% of salary Generous paid time off and holiday schedule Cell phone reimbursement Tuition reimbursement Subscription to the Calm app MetLife Legal Company paid commuter benefit; $300 per month Compensation Range Compensation will be paid in the range of up to $90,000 - $115,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Our growing technology client, with an office in Durham, NC is looking for a talented Data Center Technician to join its team. This is an 5 day a week ONSITE position. This is a full-time, direct hire role with our client and is an outstanding growth opportunity. Compensation package will include a generous salary plus bonuses and great benefits. The chosen candidate will handle day-to day operations at our clients data center and be part of a continuing build-out and bring-up of a our clients data center. What experience should you have? Technical background in data center operations, systems administration, high-performance computing, and/or computer programming. Some background in technology support, computer manufacturing, hardware inventory management, or project planning is desirable but not required. Ideal candidates will excel at working independently, problem-solving, and communicating effectively with engineers and managers located in other offices. Willing to consider candidates at all levels of experience, including entry-level applicants; junior candidates seeking opportunities for growth

About Securiti AI Securiti AI pioneers AI-powered data and privacy governance. Trusted globally, we deliver unified solutions for data intelligence, security posture management, privacy operations, and responsible AI governance. Our mission is to help organizations govern AI responsibly - ensuring data protection, compliance, and ethical adoption at scale. The Role:We are looking for Technical Support Engineers for our global customer success organization to provide post-sales technical support to Securiti customers. Securiti has been widely recognized as an industry innovator, being named “Most Innovative Startup” at RSA Conference 2020, Leader in the Forrester Wave Privacy Management Software, and winner of the 2020 IAPP Innovation Award. The company is being built by proven serial entrepreneurs and executives who have successfully built and scaled high growth global companies before. If you aspire to work on cutting-edge technologies and frameworks, side by side with some of the smartest technologists, this may be a unique place for you. As our Technical Support Engineer, you will have a responsibility for supporting our customers with issues encountered in production use of Securiti product offering(s). Key Responsibilities Drive the overall post-sales technical support of customers: Diagnose, troubleshoot, and resolve issues by proposing simple and effective solutions, with necessary workarounds. Provide responsive and timely service to customers on new tickets by priority, complying and exceeding SLA goals on response and resolutions. Ensure proper logging of all issues, steps and root cause analysis. Document RCA as repeatable resolutions as KB articles in the knowledge base. Conduct ticket escalations to engineering while managing the entire resolution lifecycle. Understand and implement key operational metrics, such as MTTR, NPS, CSAT, in day-to-day technical support functions. Balance the sales acumen for customer relationship management with deep technical skills in areas, such as Data Privacy and Security (DLP, Encryption, Access, Classification etc), SQL/NoSQL databases, Linux and Bash scripting, Networking and OSI model, Filesystems, Cloud Platforms, Docker/Kubernetes containers, and Virtualization. Prior technical support experience with a Data Privacy and Security company as well as Cloud Security is highly desirable. Interface with engineering and product management for ticket escalations as well as a feedback loop in the form of issues, bugs, usability insights and enhancement requests. Experience and Skills Minimum of a Bachelor's Degree in a technical field with 7+ years of work experience as a technical support engineer in a related technical field. Hands-on experience with key technologies, such as Data Privacy and Security (DLP, Encryption, Access, Classification etc), SQL/NoSQL databases, Linux and Bash scripting, Networking and OSI model, Filesystems, Cloud Platforms, Docker/Kubernetes containers, and Virtualization. Demonstrated depth in all aspects of technical support lifecycle, such as ticket logging, triage, escalation, customer response, RCA, and KBs. Proficiency in one or more Technical Support systems, such as Zendesk. Strong presence with excellent communication and leadership skills, and a proven track record of collaborative success with customers, vendors, staff, and internal business partners. Understanding of Data Security and Privacy, including corresponding regulations, is a strong plus. No travel is expected. However, this role requires participation in a 24x7 technical support coverage shift that could occasionally be at odds with the resident timezone of the engineer. Salary range 160k-180k OTE Equity Details - eligible for stock options Benefits - healthcare, PTO (1) We are an Equal Opportunity/Affirmative Action employer. All qualified applicants, upon confirmation, will receive fair consideration for employment without regard to race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, local or country law. (2) By submitting your profile for evaluation for this job offering, you are agreeing to the collection and processing of your personal data. Personal data submitted by job applicants will be strictly used for recruitment-related purposes, including evaluating applications, shortlisting and selecting candidates who meet our merit criteria and standards and for communicating with you. Your personal data may also be shared with third parties and partners for this purpose. Your personal data will be retained by us and may be used to contact/communicate with you in the future or to meet legal and regulatory requirements. Provided data will be protected through technical and organizational security measures to prevent unauthorized access, accidental or deliberate manipulation, destruction or disclosure. For more details on our data practices and your rights, please see our .

Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web. Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. About Vercel: Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, Chick-fil-A, and Under Armour build for the AI-native web. Our mission is to enable the world ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. About the Role: We're seeking a Technical Support Engineer to help third-party providers successfully integrate with and leverage the Vercel Marketplace platform. Vercel Marketplace is the central hub where developers discover, install, and manage integrations that supercharge their applications on Vercel. It connects leading partners like Supabase and Statsig with Vercel's rapidly growing developer ecosystem, enabling seamless, native experiences that drive both partner revenue and developer experience. You will work closely with our providers to make them successful on our fast-growing platform. Your role involves onboarding diverse providers across AI, Infrastructure, and SaaS categories, while communicating and troubleshooting both provider-side and end-user experiences across topics like billing, one-click provisioning, authentication, and authorization. If you're based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. What You Will Do: Provide technical guidance to providers' developers on best practices for integrating with our APIs and utilizing our functionality Troubleshoot issues from providers and customers. Escalate to engineering teams with detailed technical context, impact assessment, and reproduction steps Build and improve AI agents to streamline common support questions and automate responses for frequent integration issues Develop internal tools to automate provider workflows that are currently unavailable in our product, providing feedback on recurring patterns and advocating for feature improvements Create and maintain technical documentation for provider onboarding, integration patterns, and troubleshooting guides Since we view every support escalation as an opportunity to learn, you will play a critical role in providing feedback and influencing our product roadmap About You: 3+ years of work experience in developer-focused support or engineering roles You enjoy engineering solutions to resolve root causes of recurring problems Experience writing scripts or internal tools using APIs, and functional knowledge of SQL for analyzing usage patterns and troubleshooting integration issues Familiarity programming in one of TypeScript, Python, or Ruby Strong written and verbal communication skills A mindset of customer empathy and ability to solve challenging problems Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. The San Francisco, CA base pay range for this role is $XXX,XXX.XX - $XXX,XXX.XX. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.

About the role: Sigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the needs of an expanding global user base. As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and data challenges using the Sigma platform. You'll work closely with Product, Engineering, and Go-to-Market teams to diagnose complex issues, drive solutions, and contribute to the continuous improvement of our product and support operations. What you will be doing: You will work with Sigma's customers and the pre-sales team to assist with the diagnosis and resolution of complex technical issues. Working closely with the development team, you will develop best practices and tools for diagnosing issues and optimizing the service for performance. Collaborate with cross-functional groups - backend, frontend, devops, design, product, and the go-to-market teams to create a first-class experience for users of our product. Participate in quarterly projects, perform periodic on-call duties, and other assignments as needed to improve automation and processes. Qualifications we are looking for: 2+ years of industry experience supporting enterprise products for data analytics. Computer Science fundamentals. Strong domain expertise in databases and business intelligence SQL proficiency - Very good grasp on JOINs, Partitions, Window Functions, Aggregations, CTEs, Sub-queries etc. SQL query performance troubleshooting and plan generation understanding Proficient in data modeling concepts Ability to properly chart data into logical visualizations A proven track record of building trust with customers and bringing issues to resolution quickly Excellent verbal and written communication skills A strong desire to build scalable processes for issue resolution (documenting common patterns for issue resolution, building tooling for diagnosing issues etc) Strong collaboration skills and the ability to work with multiple departments and co-ordinate issue triaging, diagnosis and resolution Desire to be a great teammate and have fun at work Highly Desirable Skills & Experiences Supporting a cloud service in production Experience working with Snowflake, Redshift, BigQuery Knowledge of GCP, AWS Startup experience Additional Job details The base salary range for this position is $90k - $125k annually. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Sigma Computing. This role is eligible for an annual bonus, stock options, as well as a comprehensive benefits package. If you do not feel that you satisfy all the listed requirements, we encourage you to still apply. We are enthusiastically looking for people that will help us grow our company and sometimes we are imperfect communicators and can't articulate perfectly what experience is required for a role. We are looking for people that are excited to grow and constantly ask how we can do things better. If you are excited about the opportunity, we encourage you to apply even if you don't satisfy 100% of the job requirements. About us: Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for themselves, and make better, faster decisions. The award-winning software was built to capitalize on the performance power of cloud data warehouses to combine data sources and analyze billions of rows of data instantly via an intuitive, spreadsheet-like interface - no coding required. Since launching with its unique interface, Sigma Computing has added features such as collaboration tools and embedded analytics capabilities. The most recent product launch included a set of AI tools such as forecasting capabilities, an AI copilot and a notebook interface for users who prefer a code-first environment. Sigma announced its $200M in Series D financing in May 2024, to continue transforming BI through its innovations in AI infrastructure, data application development, enterprise-wide collaboration, and business user adoption. Spark Capital and Avenir Growth Capital co-led the Series D funding round, with additional participation from a group of past investors including Snowflake Ventures and Sutter Hill Ventures.The Series D funding, raised at a valuation 60% higher than the company's Series C round three years ago, promises to further accelerate Sigma's growth. Come join us! Benefits For Our Full-Time Employees: Equity Generous health benefits Flexible time off policy. Take the time off you need! Paid bonding time for all new parents Traditional and Roth 401k Commuter and FSA benefits Lunch Program Dog friendly office Sigma Computing is an equal opportunity employer. We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We look forward to learning how your experience can enable all of us to grow . Note: We have an in-office work environment in all our offices in SF, NYC, and London. Our Privacy Practices When you submit a job application on this site, Sigma processes your personal data for the purposes of evaluating your candidacy for employment at Sigma and as otherwise needed throughout the recruitment and hiring process. Please review Sigma's Candidate Privacy Notice for more details. Please note that your personal data may be transferred to a country other than the one in which it was provided (including to USA, the UK, and Canada). For any questions related to your personal data, please contact privacy@sigmacomputing.com. Sigma's use of AI This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.

You are passionate about technology and customers. You are a true problem solver; the Technical Support Engineer will take personal ownership in seeing a problem through to resolution. You will be a key resource to all teams for technical requests and questions. You will proactively help to drive service delivery and improve Enterprise IT products and services. This position is a Third Shift position. You will understand the product and processes at all levels, as well as customer environments across heterogeneous operating environments. You will be comfortable speaking with security teams as well as customer operation teams. Candidates must have technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues, and interest in working in a fast paced, team focused environment, supporting a zero-time cybersecurity solution. Responsibilities: What You'll Do: * Provide our Customers and Partners with excellent Remote Technical Support throughout the lifecycle of the product at the customer's premises. * Since our support offering is 24x7, it involves work in shifts and on-call duty on some weekend. * Ensure that every customer interaction with Deep Instinct is exceptional * Proactively manage a queue of customer support tickets * Identify, troubleshoot, and quickly resolve technical issues via phone and email * Maintain a high level of professionalism with customers and work to establish a positive rapport during each interaction Requirements Who You Are: * 2+ years of experience in Cyber Security - Endpoint cyber security experience is preferred. * Shift is 11:00am to 8:00pm ET * 2-3 years of customer facing IT experience (preferably in Global Companies); ability to work with empathy and sense of urgency to deliver solutions to meet customer needs. * Demonstrable Knowledge of Microsoft Windows Internals. * Excellent technical troubleshooting skills of in-depth IT and Security issues; ability to learn new technologies in-depth; work and solve problems independently while presenting confidence & professionalism. * Must have attention to detail: demonstrate outstanding organizational skills, maintaining accurate incident documentation, strong ability to follow through on issues until resolution * Have a strong passion for success and a positive demeanor * A team player Why Work With Us: Why Deep Instinct? * Work with cutting-edge AI technology in cybersecurity. * Dynamic, fast-paced startup environment where your ideas make a real difference. * Collaborate with top minds in cybersecurity and AI. * Protect some of the world's largest organizations from cyber threats. * Clear path for career growth and development. Our Culture At Deep Instinct, we foster a culture of innovation, collaboration, and continuous learning. We believe in empowering our team members to think creatively and take ownership of their projects. Our work is challenging, but we have fun doing it! salary range in 95-105k Ready to redefine cybersecurity in the cloud era? Apply now and let's change the game together! We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation or any other characteristic protected by federal, state, or local laws.

Scale AI is seeking a highly capable IT Support Engineer to join our Public Sector IT team and deliver exceptional technical support across a secure, fast-paced environment. In this role, you'll be the frontline expert helping employees stay productive, troubleshooting issues, resolving requests, and keeping our systems running smoothly with a strong security-first mindset. You'll support day-to-day operations, assist with onboarding and offboarding, manage SaaS and endpoint configurations, and ensure employees have the tools and access they need to do their best work. As part of a small, high-impact team, you'll also help improve processes, maintain clean documentation, and contribute to ensuring reliable technical infrastructure. If you thrive in a dynamic environment, enjoy solving problems, and take pride in delivering thoughtful, high-quality support, we'd love to have you on the team. The ideal candidate brings hands-on experience with modern SaaS tools, endpoint management, troubleshooting methodologies, and clear documentation practices paired with a strong customer-service mindset and a commitment to operating in a secure, mission-driven environment. You will: * Onboard and offboard employees, which includes: leading new hire orientations, provisioning and deprovisioning hardware, accounts, and access * Provide general IT support to all global Scale employees * Maintain and provide technical assistance with all office technology (printers, Zoom Rooms, room schedulers, and more). * Own IT asset management and ensure accurate and actionable records are kept of required equipment. * Track, resolve, or dispatch all issues in our ticketing system (Jira Service Management). * Create and update technology documentation for internal IT teams and for Scale employees. * Must be willing to be in-office 100% of the time Ideally you'd have: * 2+ years of corporate IT experience. * Experience in administrating Google Workspace, Slack, Zoom, Okta, Azure AD/M365 * Deep understanding of hardware and troubleshooting: hardware and software (Mac, Windows) * Familiarity with MDM Services preferably Jamf and Intune * Familiarity with Zoom Rooms and the Zoom admin console * Experience working with remote teams and multiple offices globally, while using tools like Slack or Zoom to support them. * Experience with GCC High and FedRamp environments * Security and Compliance-focused mindset. Nice to haves: * Experience with compliance frameworks such as IL6, Fedramp High, NIST * Skilled in scripting languages (e.g., PowerShell, Python) to automate repetitive IT tasks and improve process efficiency. * Familiarity with ITSM frameworks * Active Federal Top Secret Clearance Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. The base salary range for this full-time position in the location of Washington DC is: $76,000-$95,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

Astranis builds advanced satellites for high orbits, expanding humanity's reach into the solar system. Today, Astranis satellites provide dedicated, secure networks to highly-sophisticated customers across the globe- large enterprises, sovereign governments, and the US military. With five satellites on orbit and many more set to launch soon, the company is servicing a backlog of more than $1 billion of commercial contracts. Astranis is the preferred satellite communications partner for buyers with stringent requirements for uptime, data security, network visibility, and customization.Astranis has raised over $750 million from some of the world's best investors, from Andreessen Horowitz to Blackrock and Fidelity, and employs a team of 450 engineers and entrepreneurs. Astranis designs, builds, and operates its satellites out of its 153,000 sq. ft. headquarters in Northern California, USA. IT Support Engineer - Linux We're looking for a proactive and detail-oriented IT Support Engineer with deep Linux expertise to join our team. In this role, you'll help maintain a seamless technology experience for our team by managing hardware, troubleshooting issues, and supporting a variety of software solutions-with a strong focus on Linux-based systems. You'll work closely with employees across departments to solve IT challenges, improve systems, and ensure our technology runs smoothly. This is a great opportunity to join a supportive and dynamic team where you can make a real impact on the technology experience of our organization. If you're a natural problem-solver with a passion for Linux environments and enjoy helping people solve technical issues, we'd love to hear from you! Role Provide 1st, 2nd, and 3rd Tier Technical Support: Act as the primary point of contact for IT support inquiries, resolving hardware, software, and network issues across Linux systems, as well as Windows and mac OS environments. Manage Equipment Setup and Maintenance: Set up workstations, install and configure software, ensure all devices function optimally, and manage onsite inventory and IT asset life cycles-with an emphasis on Linux workstation and server configurations. Troubleshoot Hardware, Software, and Network Issues: Identify and resolve various system and connectivity issues, both in person and remotely, with advanced troubleshooting across Linux distributions. Maintain Documentation: Create and update IT documentation, including guides, procedures, and solutions to known issues, particularly for Linux-focused workflows and system configurations. System Administration: Manage access permissions, system updates, and configurations within Linux environments (primary), and support administration in Active Directory, Google Workspace, and other platforms as needed. User Training and Education: Conduct onboarding training sessions and provide guidance on IT best practices, with a focus on helping users navigate Linux tools, systems, and security practices. Manage and maintain diverse computing environments: Oversee Linux, Windows, and mac OS systems-ensuring optimal performance, security, and user support, with Linux as the primary area of ownership. Collaborate with different departments to understand and meet their technical requirements and support needs, particularly for teams relying heavily on Linux-based workflows or tooling. Requirements Experience: Minimum 2 years in IT support, systems administration, or a related field, with substantial hands-on experience in Linux environments. Linux Expertise: Proven, in-depth knowledge of Linux system administration, including command-line proficiency, package management, system troubleshooting, and configuration of various distributions. Multi-Platform Capability: Familiarity with Windows and mac OS is beneficial, but Linux must be your strongest platform. Virtualization Technologies: Hands-on experience with virtualization platforms such as VMware, KVM, or similar technologies. Remote Support Proficiency: Skilled in using remote desktop support tools and ticketing systems to resolve user issues efficiently. Problem Solving & Multi-tasking: Excellent problem-solving skills with the ability to handle multiple tasks and projects in a fast-paced environment. Mission-Critical Systems Management: Capable of managing sensitive, mission-critical Linux systems with urgency and precision to ensure operational integrity and security. Communication & Teamwork: Strong interpersonal and communication skills, with a customer-focused attitude and collaborative approach. Networking Fundamentals: Strong understanding of networking concepts, including IP, DNS, and DHCP. Bonus Cloud Services: Experience with cloud platforms like AWS, Azure, or GCP-particularly working with Linux-based cloud workloads. Scripting & Automation: Proficiency in scripting languages (e.g., Bash, Python, PowerShell) to automate routine tasks, with Bash/Python experience highly valued. Network Security: Familiarity with VPN and firewall configurations. Certifications: Relevant certifications, such as Linux+ or LPIC, CompTIA A+, Network+, or similar. ITIL Knowledge: Understanding of ITIL principles or experience working in ITIL-aligned environments. What we offer: All our positions offer a compensation package that includes equity and robust benefits. Base pay is a single component of Astranis's total rewards package, which may also include equity in the form of incentive stock options, high quality company-subsidized healthcare, disability and life insurance benefits, flexible PTO, 401(K) retirement, and free on-site catered meals. Astranis pay ranges are informed and defined through professional-grade salary surveys and compensation data sources. The actual base salary offered to a successful candidate will additionally be influenced by a variety of factors including experience, credentials & certifications, educational attainment, skill level requirements, and the level and scope of the position. Base Salary$70,000-$100,000 USDU.S. Citizenship, Lawful Permanent Residency, or Refugee/Asylee Status Required (To comply with U.S. Government space technology export regulations, applicant must be a U.S. citizen, lawful permanent resident of the United States, or other protected individual as defined by 8 U.S.C. 1324b(a)(3)) Our mission and our products are meant to connect the world and everyone in it, regardless of gender, race, creed, or any other distinction. We believe in a diverse and inclusive workplace, and we encourage all people to join our team and bring their unique perspective to help make us stronger.

Scale AI is seeking a highly capable IT Support Engineer to join our Public Sector IT team and deliver exceptional technical support across a secure, fast-paced environment. In this role, you'll be the frontline expert helping employees stay productive, troubleshooting issues, resolving requests, and keeping our systems running smoothly with a strong security-first mindset. You'll support day-to-day operations, assist with onboarding and offboarding, manage SaaS and endpoint configurations, and ensure employees have the tools and access they need to do their best work. As part of a small, high-impact team, you'll also help improve processes, maintain clean documentation, and contribute to ensuring reliable technical infrastructure. If you thrive in a dynamic environment, enjoy solving problems, and take pride in delivering thoughtful, high-quality support, we'd love to have you on the team. The ideal candidate brings hands-on experience with modern SaaS tools, endpoint management, troubleshooting methodologies, and clear documentation practices paired with a strong customer-service mindset and a commitment to operating in a secure, mission-driven environment. You will: Onboard and offboard employees, which includes: leading new hire orientations, provisioning and deprovisioning hardware, accounts, and access Provide general IT support to all global Scale employees Maintain and provide technical assistance with all office technology (printers, Zoom Rooms, room schedulers, and more). Own IT asset management and ensure accurate and actionable records are kept of required equipment. Track, resolve, or dispatch all issues in our ticketing system (Jira Service Management). Create and update technology documentation for internal IT teams and for Scale employees. Must be willing to be in-office 100% of the time Ideally you'd have: 2+ years of corporate IT experience. Experience in administrating Google Workspace, Slack, Zoom, Okta, Azure AD/M365 Deep understanding of hardware and troubleshooting: hardware and software (Mac, Windows) Familiarity with MDM Services preferably Jamf and Intune Familiarity with Zoom Rooms and the Zoom admin console Experience working with remote teams and multiple offices globally, while using tools like Slack or Zoom to support them. Experience with GCC High and FedRamp environments Security and Compliance-focused mindset. Nice to haves: Experience with compliance frameworks such as IL6, Fedramp High, NIST Skilled in scripting languages (e.g., PowerShell, Python) to automate repetitive IT tasks and improve process efficiency. Familiarity with ITSM frameworks Active Federal Top Secret Clearance Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. The base salary range for this full-time position in the location of Washington DC is:$76,000-$95,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world's leading brands, Fortune 500 companies and government institutions. For more information, please visit **************** At Saviynt, we're passionate about providing exceptional technical support to our customers who rely on our cutting-edge Identity Governance and Administration (IGA/IAM) cloud solutions. This role is critical in ensuring our Technical Support team delivers outstanding customer experiences and effectively resolves complex technical challenges. As a Soft Skills Training Specialist, you will empower our team to excel by developing and delivering engaging training programs that blend essential soft skills with technical expertise. You will be vital in driving customer satisfaction, improving team performance, and fostering a culture of continuous learning within our dynamic and supportive environment. This role is based in Sandy Springs, Georgia, with a hybrid schedule requiring 3 days per week in the office. Candidates must be able to commute to the office as needed.WHAT YOU WILL DO: Develop and deliver comprehensive support of the product that combine soft skills with technical knowledge, equipping the Technical Support team to handle complex issues with empathy, clarity, and efficiency. Design and facilitate interactive workshops, role-playing exercises, and case study sessions focused on enhancing communication, active listening, problem-solving, and conflict-resolution skills in the context of technical support interactions. Understand , Troubleshoot and resolve issues in IGA/IAM solution for Saviynt product Collaborate with technical trainers and product experts to integrate product-specific scenarios and troubleshooting techniques into soft skills training. Assess training needs through observation, feedback, and performance data, continuously refining content to align with business goals, team requirements, and evolving customer needs. Coach and mentor Technical Support team members on customer interaction best practices, including building rapport, managing expectations, handling difficult situations, and effectively escalating issues. Stay abreast of industry trends and best practices in technical support and soft skills training to ensure the team remains at the forefront of customer service excellence. Continuously measure and improve the training program based on feedback, evaluations, and trainee performance. Survey new hires to understand areas for improvement and execute those improvements in the training program WHAT YOU BRING: Strong Experience supporting IGA/IAM solutions with Saviynt or related technology Minimum 2-3 years operating at a senior or lead level, even if not formally titled “Principal” in technical support, systems engineering, in IAM/IGA with Saviynt experience Strong knowledge of Saviynt product or related technology/product Experienced with soft skills or technical support training, with a demonstrated passion for developing others. Strong understanding of customer service principles in a technical environment, particularly within a phone-based, email-based, and/or chat-based support setting. Excellent presentation, communication, and interpersonal skills, with the ability to engage and motivate diverse learners. Familiarity with IGA/IAM solutions is required and working with complex, enterprise-grade products Exceptional verbal and written communication skills, including communicating technical information clearly and concisely. Active listening, empathy, and patience in handling customer interactions, especially in stressful situations. Strong analytical and problem-solving skills, with the ability to identify and address technical and interpersonal challenges. Proficient in training needs assessment, curriculum design, and delivering engaging training sessions. Adaptability and a willingness to learn and embrace new technologies and training methodologies. Understanding of Global Cultures and how to connect with Customers across regions. Experience in the SaaS industry, particularly in identity or security solutions. Familiarity with relevant tools and technologies used by the Technical Support team (e.g., CRM systems, ticketing systems, remote support tools). Experience working with diverse teams across different geographies. If required for this role, you will:- Complete security & privacy literacy and awareness training during onboarding and annually thereafter- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to): > Data Classification, Retention & Handling Policy > Incident Response Policy/Procedures > Business Continuity/Disaster Recovery Policy/Procedures > Mobile Device Policy > Account Management Policy > Access Control Policy > Personnel Security Policy > Privacy Policy Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us! Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.