Operations Engineer jobs at CoreWeave

CoreWeave is The Essential Cloud for AI. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at ****************** About the role: The Data Platforms Team serves as the experts on data ingestion, data flow and retrieval for CoreWeave. This team is responsible for the development of use cases, discovery of innovative solutions, automation and operations of our data platform infrastructure. We are seeking a Staff engineer with specialization in data platforms and stream processing who can help us fulfill the goal of our multi-regional datastore strategy and establish communication models for our data flow. This individual will work with a team of 6-8 mixed skill engineers and have the opportunity to work on a full range of rewarding challenges that come with building in a communicative, supportive, and high-performing environment. As a member of the Data Platforms Team you will have the opportunity to: * Drive technical decision-making to accelerate delivery, mentor engineers, and grow team capability. * Champion event-driven architecture adoption and build consensus across the organization. * Identify and develop applications for the organization's data. This involves understanding business needs and creating solutions that leverage data effectively. * Design and implement the platform to deliver data to teams with a focus on providing managed solutions. * Develop a stream processing architecture and solve for scalability and reliability. * Improve the performance, security, reliability, and scalability of our data platforms, and related services and participate in the teams on-call rotation. * Establish guidelines, guard rails for data access and storage for stakeholder teams. * Ensure compliance with standards for data protection regulation. * Grow, change, invest in your teammates, be invested-in, share your ideas, listen to others, be curious, have fun, and, above all, be yourself. Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams - even if you aren't a 100% skill or experience match. Here are some qualities we've found compatible with our team. If a portion of this resonates with you, we'd love to talk. * You have 9+ years of experience in a software or infrastructure engineering industry. * You understand data consistency and concurrency models, can clearly define data models and establish guidelines around data management. * You're familiar with distributed NewSQL datastores such as CockroachDB, TiDB, YDB, Yugabyte and/or stream processing tools such as NATS or Kafka. * You have experience with designing and operating these systems at scale. * You're familiar with Kubernetes and have interest or experience with using it for event-driven and/or stateful orchestration. * You're excited to have the opportunity to contribute to a Kubernetes operator in order to manage data systems. * You know your way around a Linux distro, shell scripting, and the Linux storage and networking stacks. * You can transform problems in elastic solutions, decompose them into achievable tasks, and socialize both to your teammates. * You have production level proficiency in Go or Python and you're interested in contributing to open source. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: * Be Curious at Your Core * Act Like an Owner * Empower Employees * Deliver Best-in-Class Client Experiences * Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $188,000 to $250,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: * Medical, dental, and vision insurance - 100% paid for by CoreWeave * Company-paid Life Insurance * Voluntary supplemental life insurance * Short and long-term disability insurance * Flexible Spending Account * Health Savings Account * Tuition Reimbursement * Ability to Participate in Employee Stock Purchase Program (ESPP) * Mental Wellness Benefits through Spring Health * Family-Forming support provided by Carrot * Paid Parental Leave * Flexible, full-service childcare support with Kinside * 401(k) with a generous employer match * Flexible PTO * Catered lunch each day in our office and data center locations * A casual work environment * A work culture focused on innovative disruption Our Workplace While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: *********************. Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

**WHAT WE'RE BUILDING** **Purpose** is creating the world's first AI-powered personal-growth coach-helping people go from "I'm doing fine" to "I know who I am, what I care about, and how to live with clarity." Co-founded by Mark Manson (20 M+ readers, The Subtle Art of Not Giving a F***) and Raj Singh (100M+ users on last AI product, acquired by Revinate). Launching in a few months to Mark's massive audience. Blends personalized AI coaching, habit-building, and assessments-feels like a meaningful conversation, not an app. **WHY YOU'LL LOVE THIS ROLE** Shape the experience: own data flows, real-time APIs, and UI that make each coaching session feel like magic. Iterate at speed: weekly feature drops, rapid experiments, instant user feedback. Level-up daily: work shoulder-to-shoulder with founders who've shipped to hundreds of millions. **WHAT YOU'LL DO** Own the React Native mobile app-lead development, architecture, deployment (iOS + Android). Architect & scale AWS serverless infra: Lambda, DynamoDB, S3, API Gateway, AppSync, SNS/SQS. Build robust mobile-first APIs: sub-200 ms response times powering real-time features. Ship growth levers: referrals, feature flags, A/B tests, pricing experiments. Lead code reviews & set engineering standards that scale. Optimize for viral growth: handle spikes from 10 K to 1 M+ concurrent users at launch. **YOU BRING** 5+ yrs building consumer back-ends at 100 K+ MAU scale, plus proven mobile-app deployment. React Native mastery-complex state mgmt, navigation, perf tuning. End-to-end mobile deployment: App Store Connect, Google Play, Expo EAS, OTA updates, CI/CD. AWS serverless: Lambda, DynamoDB, S3, API Gateway, AppSync, SNS, CloudWatch, CDK/Terraform. Observability chops: OpenTelemetry, Datadog, Honeycomb, etc. Track record integrating auth (Clerk/Auth0), payments (Stripe), analytics SDKs. Scale-first mindset-design for 10× traffic growth without rewrites. Quality champion-strong code reviews, tests, docs. **BONUS POINTS** RAG / LLM pipeline experience, vector DBs. React Native performance tuning (Hermes, Expo EAS). Mobile CI/CD wizardry, automated testing. SOC 2 Type II steering. Real-time systems (WebSockets, SSE, GraphQL subscriptions). **PERKS** Unlimited PTO Founder-led growth coaching Best-on-planet tools High-trust, high-velocity team **Salary:** $80k - $160k • 0.0% - 0.25%

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About the Role We are seeking a highly motivated and detail-oriented GTM Engineer to join our Revenue Operations team. This role will be the primary operational partner to Apollo's Account Executive and Account Management teams, working closely with sales leadership to orchestrate outbound-focused campaigns. Your primary goal will be to increase rep productivity by +5% through outbound pipeline generation. You will design and manage campaigns, build processes for accountability and execution, and ensure operational excellence across outbound motions. This role is ideal for a proactive, data-driven operations professional who thrives in high-growth environments and can balance execution with strategic planning. What You'll Do Campaign Operations Design and launch new outbound campaigns using the latest and greatest from our own Apollo tool Be at the forefront of our Ai innovation, implementing and testing Apollo's Ai features into our campaigns Maintain campaign documentation, roadmaps, and calendars. Set goals, and drive acceleration where we're exceeding, and troubleshoot where we're falling behind. Inspection and ensure accountability to playbooks and activity adherence. Manage data accuracy through reviews and audits. Cross-Team Collaboration Liaise with Sales leaders to build outbound strategies and campaigns. Provide data support for whitespacing, champion mapping, leadership outreach, and account penetration. Ensure alignment on execution and adherence to account planning workflows. Deliverability & Capacity Configure new users with appropriate domains and manage requests for large-scale outbound campaigns. Collaborate with Corporate Engineering, external deliverability consultants, and Marketing (DG) to ensure best practices and knowledge sharing. Qualifications and Experience 5+ years of experience in Sales Operations, Revenue Operations, or a related role. Bonus: experience as a GTM Engineer Demonstrated experience supporting Account Executives and/or Account Management teams. Strong background in outbound campaign design, reporting, and process adherence. Experience working in fast-paced, product-led, high-growth SaaS companies. Exceptional skills in cross-functional collaboration, data analysis, and operational problem solving. Experience with AI focused sales outreach tools like: Apollo.io, Clay, Regie.ai, or Seamless.ai The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range$155,000-$175,000 USDWe are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We're on the front lines of driving productivity for our customers-and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You'll Love Working at Apollo At Apollo, we're driven by a shared mission: to help our customers unlock their full revenue potential. That's why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core-we're all for one, meaning you'll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you're looking for a place where your work matters, where you can push boundaries, and where your career can thrive-Apollo is the place for you. Learn more here!

Joining Collibra's Cloud Operations Team Collibra's Cloud Operations Team is responsible for operating each of Collibra's Production Cloud environments and maintaining customer instances. As a CloudOps Engineer, you will monitor and respond to critical alerts to production applications in a multi-cloud environment - AWS and GCP. Perform initial triage and investigate issues or incidents reported by the global Customer Support Team or other stakeholders; escalate to appropriate teams internally. Execute change requests following well defined runbooks. Evaluate and classify alerts and events and create runbooks when needed. Identify gaps in the monitoring of customer environments and work cross functionally to ensure proactive measures are taken to restore service. Conduct deployments on the weekends. Work closely with the Customer Support Team to streamline processes and help customers with their requests as quickly as possible. Identify opportunities to create self-service solutions. The candidate will report to the Cloud Operations manager. The working hours for this role will be Wednesday through Sunday from 5AM ET to 1pm ET. Cloud Operations Engineers at Collibra are responsible for Ensuring service uptime by monitoring alerts and events and performing restoration of service processes. Monitoring for potential resource threshold breaches and proactively resolving imminent failures. Working with other teams across the organization including Security, Development, QA, and SRE teams to balance requirements and meet common goals and improve monitoring and observability, primarily for customer facing production environments. Monitoring automated software rollouts and responding to any issues that may arise. Engaging a customer notification process when services have been impacted. You have 5+ years of experience in Cloud Engineering, in one or more of AWS, GCP, or Azure. Or a bachelor's degree or equivalent experience in Computer Science or Information Technologies. Analytical and methodical problem solving and organizational skills. 5+ years of experience in the Linux OS environment. 5+ years of experience with an Apple Mac laptop. Working knowledge of Bash. Python is a plus. Deploying and administering infrastructure with Terraform. Managing Kubernetes cluster orchestration. Knowledge of monitoring and observability tools such as Grafana, Kibana, ElasticSearch, DataDog, etc. Experience with Jira, Github, Slack, and Confluence. Required to be on camera frequently during Zoom calls. Willingness to work on an on-call rotation with compensation and recovery through a flexible work schedule. A bachelor's degree or equivalent related working experience is required. This position is not eligible for visa sponsorship. Because this role supports the US government, it is required that this candidate be a US Citizen who resides on US soil. You are Agile-minded, optimistic, passionate, and pragmatic about delivering valuable software to customers. Interested in broadening your skills into technologies you haven't seen before. Someone who puts quality and the customer experience first. Work productively with a geographically distributed remote team. Team player, focused on collaboration and doing the right thing. Accustomed to a fast paced environment. Reporting to Collibra's Manager of Cloud Operations, a Cloud Operations Engineer measures of success are Within your first month, you will absorb fundamental knowledge about Collibra processes and tools, and start building team and cross-functional relationships. Within your third month, you will take ownership of escalations, collaborate on and achieve quarterly OKRs (Objectives and Key Results). Within your sixth month, you will drive approaches to proactively resolve customer impacting issues, inform customer success of impending customer facing problems, help generate operational playbooks, and work through process improvements for monitoring and alerting. Compensation for This Role The standard base salary range for this position is $116,000.00 - $145,000.00 per year. This position is not eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location. In addition to base salary, we offer equity ownership at every level, bonus potential, a Flex Fund monthly stipend, pension/401k plans, and more. Benefits at Collibra Collibra recognizes and values that everyone has different needs, interests, and life goals. We built our benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off. Learn more about Collibra's benefits. We create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Learn more about diversity, equity, and inclusion at Collibra. At Collibra, we're proud to be an equal opportunity employer. We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category. If you have a need that requires accommodation, let us know by completing our Accommodations for Applicants form.

Why LeoLabs?At LeoLabs, we're building the living map of activity in space. Through our proprietary global radar network and AI-enabled analytics platform, we collect millions of measurements daily on more than 25,000 objects in low Earth orbit (LEO). Our radar-powered intelligence protects billions in assets, monitors adversarial behavior, and ensures safe operations for commercial and government missions. We're not just building technology, we are redefining global security, safety, and transparency in space. As orbital activity accelerates and threats grow more complex, LeoLabs is a trusted partner for Space Domain Awareness, Space Traffic Management, and Satellite Operations for top-tier space operators and allied defense organizations. If you're looking to work on mission-critical challenges at the forefront of aerospace, national security, and AI, your impact starts here. As a Radar Operations Engineer, you'll play a mission-critical role at the heart of this system-monitoring next-generation radars, supporting real-time operations, and contributing to the safety and sustainability of space. This is an opportunity for someone who thrives in fast-paced operational environments and wants to make a tangible impact on space infrastructure, defense, and global commercial spaceflight. What You'll DoAs a key member of our Radar Operations Center (ROC), you will: · Monitor and support the LeoLabs global radar network, ensuring radar availability, high-quality sensor data, and real-time situational awareness.· Take restorative action when anomalies arise and escalate issues quickly and accurately.· Detect and respond to potential physical and cyber threats affecting radar operations.· Help build the future of the ROC, including designing processes, developing playbooks, defining critical monitoring points, and identifying opportunities for automation and growth.· Support special operational events (e.g., LEOP) and assist with remote support for maintenance activities.· Collaborate closely with cross-functional teams across engineering, software, and global radar operations. We're looking for someone who is proactive, curious, and excited to help shape a growing operations capability in a rapidly expanding space-tech environment. Qualifications Required · B.S. or M.S. in a STEM field (or equivalent hands-on experience)· Experience in an operational environment such as a Network Operations Center (NOC), mission control, or similar· Background in incident management, with the ability to triage and escalate anomalous activity· Experience documenting and logging daily and off-nominal events· Ability to perform metric analysis and correlate data to system behavior· Experience creating or maintaining operations processes and procedures· Ability to read/understand Python scripts and work confidently in a command-line interface· General understanding of RF principles and modulation· Willingness to work a flexible and variable schedule (24/7 operations) Qualifications Preferred · Experience with servers, networking, and general IT infrastructure· Familiarity with software development concepts· Experience with AWS or cloud computing· Basic knowledge of Linux systems· Experience with Agile methodologies Within 1 Month · Complete onboarding and gain a deep understanding of LeoLabs' mission, technology, and operational environment· Learn how the ROC fits into the broader engineering and radar organization· Begin monitoring radar systems and reporting anomalies with guidance Within 3 Months · Confidently operate and monitor the LeoLabs radar network· Independently identify and document off-nominal activity Within 6 Months · Become a core contributor to ROC operations· Collaborate with international radar operations teams· Create new processes and procedures to improve performance· Contribute to automation and software improvements for radar operations Within 12 Months · Help train and mentor new ROC team members· Play a key role in the continued development and maturity of the Radar Operations Center Perks and Benefits · Global workforce: flexible remote/hybrid opportunities· Work on complex, meaningful missions with real-world impact· Unlimited paid time off for most roles· Competitive salary and equity packages· Comprehensive health, dental, and vision coverage· Access to the forefront of commercial space operations and defense innovation All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or status as a protected veteran.

We are a fusion power company based in Everett, WA, with the mission to build the world's first fusion power plant, enabling a future with unlimited clean electricity. Our vision is a world with clean, reliable, and affordable energy for everyone. Since Helion's founding in 2013, we have raised over $1 billion from long-time investors such as Sam Altman, Mithril, and Capricorn Investment Group as well as new investors SoftBank and Lightspeed to propel us forward. Our last prototype, Trenta, completed 10,000 high-power pulses and reached plasma temperatures of 100 million degrees Celsius (9 keV). We are now operating Polaris, our next prototype on the path to the world's first fusion power plant. This is a pivotal time to join Helion. You will tackle real-world challenges with a team that prizes urgency, rigor, ownership, and a commitment to delivering hard truths - values essential to achieving what no one has before. Together, we will change the future of energy, because the world can't wait. What You Will Be Doing: You will oversee design, implementation, and improvement of operations processes. This is a unique opportunity to collaborate with multiple teams across supply chain, production, engineering, test, and people operations. You will lay the groundwork for Helion's transition to mass-manufacturing. This is an onsite role that reports directly to the Senior Manager of Capacitor Manufacturing at our Everett, WA office. You Will: * Define new business processes to ramp production, including scheduling, planning, sourcing, manufacturing, inventory, logistics, configuration management, material traceability, process control, and nonconformance resolution * Develop system requirements and provide recommendations for system implementation * Implement systems by working with suppliers, and train partners on new systems * Create metrics to provide insight into Helion operations promoting data-driven decision-making * Be a subject matter expert in multiple Helion operations processes * Coordinate work with internal Helion teams and external vendors * Assist our Engineering and Operations leadership team in identifying opportunities for optimizing throughput and improving quality while reducing operational expenses * Collaborate across Helion teams, including Engineering, Production, Test, Materials Management, Quality, and Supply Chain to ensure consistency across the organization Required Skills: * Bachelor's degree in engineering or equivalent experience * Minimum of 5 years of technical work experience in manufacturing or industrial project management using ERP software * Experience with high-volume manufacturing; active participation in daily operations, and long-term factory improvements * Proficiency in SQL and any OOP language (Python, C++, C#, Java) #LI-ONSITE #LI-AM1 Total Compensation and Benefits Helion's compensation package includes a competitively benchmarked base salary, meaningful equity grants, and comprehensive benefits. Final compensation is determined through a holistic evaluation of your experience, qualifications, and our commitment to internal equity - ensuring fairness and transparency across our teams. We are committed to fostering a fair and equitable environment in every aspect of our operations, including compensation. This is an exempt salaried role. Annual Base Pay $123,000-$164,000 USD Benefits Our total compensation package includes benefits, including but not limited to: * Medical, Dental, and Vision plans for employees and their families * 31 Days of PTO (21 vacation days and 10 sick days) * 10 Paid holidays, plus company-wide winter break * Up to 5% employer 401(k) match * Short term disability, long term disability, and life insurance * Paid parental leave and support (up to 16 weeks) * Annual wellness stipend Helion is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need assistance or an accommodation during the interview process, please let us know.

Astranis builds advanced satellites for high orbits, expanding humanity's reach into the solar system. Today, Astranis satellites provide dedicated, secure networks to highly-sophisticated customers across the globe- large enterprises, sovereign governments, and the US military. With five satellites on orbit and many more set to launch soon, the company is servicing a backlog of more than $1 billion of commercial contracts. Astranis is the preferred satellite communications partner for buyers with stringent requirements for uptime, data security, network visibility, and customization.Astranis has raised over $750 million from some of the world's best investors, from Andreessen Horowitz to Blackrock and Fidelity, and employs a team of 450 engineers and entrepreneurs. Astranis designs, builds, and operates its satellites out of its 153,000 sq. ft. headquarters in Northern California, USA. Payload Operations Engineer As a Payload Operations Engineer at Astranis, you will play a key role in planning, executing, and optimizing the in-orbit operations of our communications payloads. You'll combine mission engineering expertise with RF systems understanding to ensure payload performance, reliability, and responsiveness throughout mission life. This role is ideal for someone who thrives at the intersection of space operations, RF systems, and software-driven telemetry and control. Role Lead daily and long-term payload operations, including performance monitoring, anomaly resolution, and optimization of on-orbit communications systems. Support mission design and execution, including link budget validation, mission configuration, and payload commissioning. Develop and maintain software tools and dashboards for payload telemetry, trending, and health monitoring. Define and implement telemetry and telecommand (TT&C) strategies to ensure safe and reliable operations. Coordinate cross-functionally between mission operations, ground software, and RF hardware teams to ensure seamless command and control. Perform data analysis of our payload and TTC performance across the fleet to ensure consistent performance and health of our satellites. Participate in mission rehearsals and payload readiness reviews, contributing to mission planning and operations documentation. Assist in defining and developing automation strategies for on-orbit payload control and fault detection. Requirements B.S. or M.S. in Electrical Engineering or related technical field. 0-7 years of experience in satellite operations, mission engineering, or RF systems engineering. Proficiency in Python and comfort developing telemetry visualization or automation tools. Experience with telemetry databases, command systems, or mission control software. Ability to diagnose and resolve complex system-level issues across hardware and software boundaries. Solid understanding of RF systems, modulation/demodulation, and link budgets. On call support for payload and TTC systems, up to one week per month Willing and able to obtain a security clearance Excellent written and verbal communication skills, with a collaborative mindset. Bonus Experience in geostationary satellite payload operations. Familiarity with ground system architectures and RF test instrumentation. Experience with software development tools such as Git. Knowledge of embedded systems or spacecraft flight software interfaces. Experience with automation frameworks or machine learning applied to telemetry analysis. What we offer: All our positions offer a compensation package that includes equity and robust benefits. Base pay is a single component of Astranis's total rewards package, which may also include equity in the form of incentive stock options, high quality company-subsidized healthcare, disability and life insurance benefits, flexible PTO, 401(K) retirement, and free on-site catered meals. Astranis pay ranges are informed and defined through professional-grade salary surveys and compensation data sources. The actual base salary offered to a successful candidate will additionally be influenced by a variety of factors including experience, credentials & certifications, educational attainment, skill level requirements, and the level and scope of the position. Base Salary$115,000-$150,000 USDU.S. Citizenship, Lawful Permanent Residency, or Refugee/Asylee Status Required (To comply with U.S. Government space technology export regulations, applicant must be a U.S. citizen, lawful permanent resident of the United States, or other protected individual as defined by 8 U.S.C. 1324b(a)(3)) Our mission and our products are meant to connect the world and everyone in it, regardless of gender, race, creed, or any other distinction. We believe in a diverse and inclusive workplace, and we encourage all people to join our team and bring their unique perspective to help make us stronger.

Devops Engineer at Rul.ai (Remote OK) Campbell, Silicon Valley, San Francisco Bay Area · Full Time Named by Bloomberg as one of the 50 Most Promisingps in 2017, Rulai is a team of proven researchers, engineers and product managers with extensive track records in AI development. Our team members have unique expertise, building AI platforms and technologies for Facebook, Google, Microsoft, IBM, Baidu and Alibaba as well as leading award-winning academic research. Collectively, we have made pioneering contributions to natural language processing, deep learning and personalized recommendation systems. We are backed by top tier VCs. We are seeking a Devops engineer with very strong technical skills, who is excited about enabling AI for customers. This is an outstanding opportunity for a highly motivated individual to be a member of an unusually talented team, utilize the full range of infrastructure and system management skills, and work on a revolutionary new technology platform. If you want to work in an agile, collaborative environment, are fascinated with technology, and passionate about building best in class web AI applications, we may have a position for you on our team. Responsibilities: Design and implement build, deployment, and configuration management Build and test automation tools for infrastructure provisioning Monitor metrics and develop ways to improve Share on-call duty to keep services running 24x7 Improve infrastructure and development environment Requirements: Strong background in Linux Administration Experience with automation/configuration management Ability to use a wide variety of open source technologies and cloud services (experience with AWS is required) Hands-on at writing Shell, Bash, Python script A working understanding of other programming languages, e.g., Java, Javascript, is a big plus Knowledge of best practices and IT operations in an always-up, always-available service Willing and enjoy learning new technologies About RulaiSilicon Valley-based Rulai delivers AI virtual customer assistance that reduces sales and support costs, increases sales conversion rates and improves customer experience with quick, always-available, chat-and SMS-based, human-like conversational engagement. These smart agents, driven by Rulai Natural Language Understanding (NLU) and Deep Learning technologies, enable brands to handle their growing customer interaction volume faster and more efficiently by answering customer questions,completing tasks and learning from live agent:customer interaction. Rulai Virtual Assistance complements live support with seamless escalation to human agents when desired or required for more complex issue resolution. Rulai solutions are developed and supported by a team of award-winning computer scientists and engineers widely considered to be among the world's leading experts in the field of Machine Learning. Like a typical Silicon Valley start-up's, we are made of a group of highly motivated and smart/creative talents. We enjoy solving challenging and meaningful problems(the really hard ones). We take great pride in building our product and enabling our customers for greater success in doing their businesses. Together as a team, we are poised to disrupt the enterprise customer service space and hence serve consumers like you to have a much smoother and enjoyable customer service experience.

About the role We are seeking a skilled Cloud Ops Engineer to manage and optimize our cloud infrastructure. You will ensure high availability, scalability, and security of our AI-driven healthcare platform. Collaborate with developers, SREs, and data teams to streamline deployments and improve system performance. What you'll do Design, implement, and maintain cloud infrastructure (AWS, GCP, Azure). Manage CI/CD pipelines, automation scripts, and monitoring tools. Optimize performance, scalability, and cost efficiency of cloud services. Ensure compliance with security and privacy standards (HIPAA, SOC2). Troubleshoot incidents, providing on-call support as needed. Collaborate on infrastructure as code (IaC) initiatives. Qualifications 3+ years of experience in cloud operations, DevOps, or infrastructure engineering. Proficiency in cloud platforms (AWS, GCP, Azure) and related tools. Experience with CI/CD, containerization (Docker, Kubernetes), and IaC (Terraform). Familiarity with HIPAA and SOC2 compliance frameworks. Strong scripting skills (Python, Bash). Excellent problem-solving abilities and collaboration skills. Knowledge of security practices in cloud environments. Compensation: The base compensation range for the role is: $100,000 - $130,000 based on leveling and desired cash/equity split. Philosophically, we lean towards generous equity grants so that our team truly gets to share in the impact they create. Are you outside of the range? We encourage you to still apply: we take an individualized approach to ensure that compensation accounts for all of the life factors that matter for each candidate. Why Work at Contrast: 4 remote weeks per year - work from anywhere. Daily meals in our downtown Chicago office. Work with cutting-edge AI technology that improves the quality of life for healthcare providers and patient care. Dedicated time and budget for personal development, including access to world-class mentors and advisors. Collaborate with a world-class, diverse team that is deeply mission-aligned. Ownership over your success with the ability to significantly impact company growth. Our supporters include top-tier Silicon Valley venture firms, leading minds in AI, and healthcare industry leaders. Join the Contrast team as a Cloud Ops Engineer and leverage your expertise to make a lasting impact in the rapidly evolving world of AI and healthcare. For more information about our company and culture, visit our website.

Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology. Benchling's mission is to unlock the power of biotechnology. The world's most innovative biotech companies use Benchling's R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market. Come help us bring modern software to modern science. ROLE OVERVIEW We're looking for a BT Operations Engineer to join our Business Technology (BT) team and help keep our people, systems, and tools running smoothly. In this role, you'll be the go-to problem solver for technology needs across the company; supporting everything from Helpdesk requests and device management to SaaS administration and onboarding. You'll work hands-on with modern cloud and collaboration platforms like Okta, Google Workspace, Jira, Slack, and Zoom, while also partnering with teams in Workplace, Security, and BT Engineering to improve how we deliver BT services. Every day brings a new challenge, whether it's troubleshooting a system issue, streamlining an access workflow, or helping shape how employees experience technology at Benchling. This is a great opportunity for someone who's passionate about technology, loves helping others succeed, and wants to grow their career in a fast-paced, SaaS-driven environment. If you take pride in solving problems, improving systems, and finding ways to make work better for everyone - you'll fit right in here. RESPONSIBILITIES * Provide Tier 1 Helpdesk support including software, hardware, application access, AV, and networking in our SF Office as well as our remote, Boston, and Zurich offices * Administer a variety of SaaS applications including but not limited to Okta, Google Workspace, Slack, Jira, Zoom, Office365 * Occasionally assist with the onboarding process including preparing and deploying systems, and leading our new hire orientation locally * Assist with BT projects within BT Operations and BT Engineering including identity and access management, client platform, and AV * Assist with ITAM functions, including but not limited to, inventory, purchasing, and asset management * Work closely with Workplace, Information Security, and other cross-functional teams on relevant initiatives and daily operations * Monitor and maintain our Helpdesk service level agreements (SLAs) including first response and full resolution * Develop and maintain BT Operations documentation QUALIFICATIONS * 2+ years experience troubleshooting hardware, software, and systems in a corporate environment supporting Mac OS and Windows * Experience with IAM platforms, specifically Okta or similar * Experience with ITSM, specifically Jira Service Management or any Helpdesk ticketing system * Experience with endpoint management tools such as Jamf, Intune, AWS Workspace, and WorkspaceONE * Excellent communication skills and customer service attitude * You are motivated by helping others succeed. When things break - and they will - you are eager and able to help fix things. You like thinking of ways to improve efficiency or bring delight to the people you work with * You know that the internet is a scary place, understand security concepts, and can put them into action to protect us and our users * You are a technology enthusiast who is always excited to learn about new apps, devices, and ways to do things better. Requirements can vary depending on leveling and scope * Nice to have: * Experience ideally working in a SaaS-based environment * Experience with video conferencing and AV systems * Experience with network troubleshooting HOW WE WORK We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday). SALARY RANGE Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is $80,750 to $109,250. To help you determine which zone applies to your location, please see this resource. If you have questions regarding a specific location's zone designation, please contact a recruiter for additional information. Total Compensation includes the following: * Competitive total rewards package * Broad range of medical, dental, and vision plans for employees and their dependents * Fertility healthcare and family-forming benefits * Four months of fully paid parental leave * 401(k) + Employer Match * Commuter benefits for in-office employees and a generous home office set up stipend for remote employees * Mental health benefits, including therapy and coaching, for employees and their dependents * Monthly Wellness stipend * Learning and development stipend * Generous and flexible vacation * Company-wide Winter holiday shutdown * Sabbaticals for 5-year and 10-year anniversaries #LI-Hybrid #BI-Hybrid #LI-KW2 Benchling welcomes everyone. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. We are an equal opportunity employer. That means we don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance. Please be aware that Benchling will never request personal information, payment, or sensitive details outside of Greenhouse or via email. All official communications will come from an @benchling.com email address or from an approved vendor alias. If you are contacted by someone claiming to represent Benchling and are unsure of their legitimacy, please reach out to us at ************************************ to verify the communication.

DevOps Operations EngineerTHE ROLE We have a growing list of clients that rely on us for 24x7 monitoring and management of their AWS infrastructure and need a motivated person to join our team as this department continues to grow. In this position, you'll take an active role in proactively improving a client's infrastructure to be the best it can be. PRIMARY JOB RESPONSIBILITIES Engage in AWS engineering work for clients via tickets submitted to the service desk as assigned Be an AWS platform expert in the “core” infrastructure areas (VPC, EC2, RDS, S3, etc.) Gain familiarity with strategic AWS services (WorkSpaces, AppStream, ECS, CodeDeploy, etc.) Deploy and maintain AWS infrastructure in client environments Contribute to codebase with CloudFormation, Terraform, or potentially other automation and scripting languages Participate in an on-call rotation for emergency support issues Acquire and maintain all 5 of the “core” AWS certifications (Solutions Architect - Associate, Solutions Architect - Developer, SysOps Administrator - Associate, Solutions Architect - Professional, DevOps Engineer - Professional) Engage directly with clients via phone and video calls to offer guidance and complete tasks Contribute to the ever-growing knowledge base Dedicate roughly 30 hours a week of your time to engineering tasks Be a consultant and proactively solve problems for clients beyond just “closing the ticket” Work independently and as part of a team REQUIREMENTS 7+ years of IT infrastructure experience overall 3+ years of Linux system administration experience, particularly supporting 3-tier web applications Alternatively, healthy exposure to general server administration (Windows, Active Directory, Linux, DNS, etc.) is great! 1+ years of experience migrating and managing AWS workloads Experience on a service desk Familiarity with AWS platforms such as EC2, VPC, S3, ELB, RDS, Route53, WorkSpaces, CloudWatch, CloudTrail, and more Fluency with modern DevOps concepts, CI/CD processes, git commands, container platforms (docker, kubernetes, ECS, etc.) Comfortable working with CloudFormation, Terraform, or a healthy appetite to learn! An obsessive need to automate. Relevant languages include: bash, python, PowerShell, AWS CLI Familiarity with Jupyter Notebooks is a plus AWS Certified Solutions Architect (CSA) certification is a huge bonus Other-worldly communications and customer service skills Ability to manage your time and keep things from falling through the cracks even with multiple, simultaneous projects going on

About Superhuman Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company's products include Grammarly's writing assistance, Coda's collaborative workspaces, Mail's inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here. The Opportunity To achieve our ambitious goals, we're looking for an IT Helpdesk Engineer to join our team in San Francisco, ensuring smooth IT operations, providing Executive Support, and supporting events and large meetings. This role requires a generalist with exposure across IT domains (IAM, MDM, AV, SaaS administration, etc.). We're looking for a tech-savvy individual with excellent communication skills, technical skills, and a high degree of ownership to be available in the hub to deliver a seamless user experience. Superhumans' engineers and researchers have the freedom to innovate and uncover breakthroughs-and, in turn, influence our product roadmap. The complexity of our technical challenges is growing rapidly as we scale our interfaces, algorithms, and infrastructure. You can hear more from our team on our technical blog. As an IT Helpdesk Engineer, you will collaborate with the global team to continuously improve the service delivery of the frontline IT team. Your responsibilities include coordinating executive support, handling general support requests, and collaborating with the on-site AV and event support team. Your participation in the planning and design of the IT service will help ensure a consistent, seamless experience across all our hubs. In this role, you will: Provide first-level IT support to the executive team members, including troubleshooting hardware and software issues, resolving network connectivity problems, and assisting with AV equipment setup and configuration Provide a single point of contact for executives based in the SF hub Coordinate with other team members to support events and large meetings, coordinating additional resources as necessary Maintain and troubleshoot IT assets in our office, including computers, laptops, printers, and AV equipment Provide hardware and software to existing team members and new hires Support ZOOM rooms in person and remotely Maintain accurate IT and AV support requests, resolutions, and equipment inventory records Stay up-to-date with the latest IT trends and technologies to recommend improvements and enhancements Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field Driven to provide outstanding customer service and has excellent communication skills Experience in supporting executives and high-profile team members Experience in IT support, A/V equipment management, and event coordination Strong knowledge of mac OS and Windows operating systems Excellent troubleshooting and problem-solving skills Excited to work independently and as part of an international team Detail-oriented and organized with strong documentation skills Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments. Compensation and Benefits Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more: Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits) Disability and life insurance options 401(k) and RRSP matching Paid parental leave 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time Generous stipends (including those for caregiving, pet care, wellness, your home office, and more) Annual professional development budget and opportunities Superhuman takes a market-based approach to compensation so that base pay may vary by location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position, by compensation zone, are outlined below and may be modified in the future. United States: Zone 1: $130,000 - $183,000 We encourage you to apply At Superhuman, we value our differences, and we encourage all to apply-especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada). #LI-Hybrid

Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company's products include Grammarly's writing assistance, Coda's collaborative workspaces, Mail's inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com. The Opportunity To achieve our ambitious goals, we're looking for an IT Helpdesk Engineer to join our team in San Francisco, ensuring smooth IT operations, providing Executive Support, and supporting events and large meetings. This role requires a generalist with exposure across IT domains (IAM, MDM, AV, SaaS administration, etc.). We're looking for a tech-savvy individual with excellent communication skills, technical skills, and a high degree of ownership to be available in the hub to deliver a seamless user experience. Superhumans' engineers and researchers have the freedom to innovate and uncover breakthroughs-and, in turn, influence our product roadmap. The complexity of our technical challenges is growing rapidly as we scale our interfaces, algorithms, and infrastructure. You can hear more from our team on our technical blog. As an IT Helpdesk Engineer, you will collaborate with the global team to continuously improve the service delivery of the frontline IT team. Your responsibilities include coordinating executive support, handling general support requests, and collaborating with the on-site AV and event support team. Your participation in the planning and design of the IT service will help ensure a consistent, seamless experience across all our hubs. In this role, you will: * Provide first-level IT support to the executive team members, including troubleshooting hardware and software issues, resolving network connectivity problems, and assisting with AV equipment setup and configuration * Provide a single point of contact for executives based in the SF hub * Coordinate with other team members to support events and large meetings, coordinating additional resources as necessary * Maintain and troubleshoot IT assets in our office, including computers, laptops, printers, and AV equipment * Provide hardware and software to existing team members and new hires * Support ZOOM rooms in person and remotely * Maintain accurate IT and AV support requests, resolutions, and equipment inventory records * Stay up-to-date with the latest IT trends and technologies to recommend improvements and enhancements Qualifications * Bachelor's degree in Information Technology, Computer Science, or a related field * Driven to provide outstanding customer service and has excellent communication skills * Experience in supporting executives and high-profile team members * Experience in IT support, A/V equipment management, and event coordination * Strong knowledge of mac OS and Windows operating systems * Excellent troubleshooting and problem-solving skills * Excited to work independently and as part of an international team * Detail-oriented and organized with strong documentation skills * Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments. Compensation and Benefits Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more: * Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits) * Disability and life insurance options * 401(k) and RRSP matching * Paid parental leave * 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time * Generous stipends (including those for caregiving, pet care, wellness, your home office, and more) * Annual professional development budget and opportunities Superhuman takes a market-based approach to compensation so that base pay may vary by location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position, by compensation zone, are outlined below and may be modified in the future. United States: Zone 1: $130,000 - $183,000 We encourage you to apply At Superhuman, we value our differences, and we encourage all to apply-especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada). #LI-Hybrid

About Us With more than 2 million nautical miles sailed and 50,000 days at sea, Saildrone has earned the trust of governments worldwide. Our unmanned surface vehicles (USVs) deliver continuous, real-time intelligence in the toughest oceans on Earth-giving our partners faster awareness, stronger security, and a decisive edge at sea. Our USVs are long-range, extreme-endurance platforms powered by advanced sensors and proprietary AI - they have been designed to operate where no crewed vessel can. They collect critical insights above and below the surface to support border security, law enforcement, naval operations, and undersea infrastructure protection. Headquartered in Alameda, CA, with offices in Washington, DC, and global deployment hubs, Saildrone operates missions worldwide. Join a fast-moving, mission-driven team at the intersection of AI, autonomy, and defense technology-where data turns into intelligence, and intelligence drives action. The Role As a Watchfloor Technical Operations Engineer you will serve as the front line of technical defense for Saildrone's global fleet. You'll sit at the center of live operations, monitoring system health, diagnosing issues, and responding rapidly to ensure our vehicles continue delivering critical data to customers around the world. During business hours, you'll be stationed on the watchfloor alongside mission operators, providing real-time technical overwatch across hardware, software, and network systems. Outside of business hours, you'll participate in an on-call rotation that ensures 24/7 coverage for the fleet. Your actions will directly influence Saildrone's most important operational metrics and revenue-generating capability. This is a role for someone who thrives in fast-moving, high-stakes environments. You'll be the person everyone counts on when a vehicle goes offline mid-mission, when a new payload misbehaves, or when a root cause needs to be identified quickly. If you take pride in being the one who keeps the system running - the quiet hero behind every successful mission - this is where you belong. Responsibilities Develop a top-to-bottom understanding of complex sensors and embedded systems as they relate to an entire, functioning system. Monitor live vehicle operations across the global fleet, providing real-time technical overwatch using telemetry and diagnostic tools to proactively identify anomalies and emerging issues. Provide internal customer service to supported mission execution teams to quickly resolve any technical issues they experience, including performing readiness reviews and pre-deployment checks to ensure vehicles are fully mission-capable. Build trust with cross-functional teams and participate in root cause analysis to identify areas for improvement Deliver structured technical feedback into engineering, helping to shape long-term fixes, design revisions, and reliability improvements. Provide on-call support to troubleshoot, diagnose, and fix software, hardware, and networking issues on autonomous surface vehicles Participate in on-call rotations for high-impact, high-priority issue resolution Develop and maintain troubleshooting playbooks, documentation, and tools to speed up incident response and improve team consistency. Contribute directly to fleet reliability metrics, maintaining accountability for vehicle uptime, mission success rates, and incident resolution performance. Required Skills and Experience 2+ years in a field support, systems integration, operations engineering, or technical watchfloor environment. Ability to independently apply knowledge of electrical diagrams/schematics, and mechanical systems to identify a problem with a product, determine the cause, and execute an appropriate repair. Familiar with electrical, mechanical, and materials engineering concepts. Able to context switch quickly to respond to new and urgent issues. Comfortable obtaining data and diagnosing issues from software and networking platforms using command-line tools on a Linux OS. Strong understanding of electrical, mechanical, and networking fundamentals, and how these disciplines interact within complex embedded systems for diagnostics, log parsing, and system interrogation. Proven ability to interpret telemetry, logs, and system metrics to diagnose complex performance issues. Basic scripting ability (Bash, Python, or similar) to automate repetitive diagnostics or data-gathering tasks. Maintain appropriate records and inventories. Possess organizational habits and a willingness to define, follow, and improve process and work standards. Strong people skills and an ability to work with a wide variety of teams as a leader, and a follower Willingness to work flexible hours, including participation in an off-hours on-call rotation for fleet continuity. Desired Skills and Experience Experience in field engineering, test engineering, operations engineering, or integration/prototype roles. Experience in mission operations, NOC, or remote monitoring environments. Knowledge of service-level objectives and metrics (SLI, SLO, SLA, Error Budget, Burn Rate). Experience applying continuous improvement and root cause analysis to scale operations in a start-up environment. Familiarity with network and message protocols (TCP/IP, HTTP, CAN, RS-485, RS-232, SPI, I2C, routing, ACLs) and using APIs to interact with processes and components. Experience with autonomous systems, marine electronics, or sensor payloads. Proficiency in industry-standard CAD tools (NX, Solidworks, Fusion 360, EAGLE, KiCad, Altium). Experience leading teams, including third-party contractors, to execute operational plans and deliver on contractual obligations on time and within budget. Strong documentation skills: writing process standards, procedures, and work instructions. Familiarity with project management tools (Jira, Confluence, Asana, Monday, etc.). Experience in marine operations. Location: This position is in Washington, DC. All employees are required to provide proof of authorization to work in the U.S. within their first 3 days of work. Please note that the Company does not sponsor employees for work visas or permanent resident cards to work in the U.S. If you need sponsorship for a work visa or green card, you will not be qualified for employment with Saildrone. Benefits: Paid time off, including vacation, bereavement, jury duty, sick time and parental leave Comprehensive and competitive medical, dental and vision plans, and HSA with employer matching. Company sponsored life insurance Stock Options Annual stipend for continued learning and development The salary range for the role is $100,000-$150,000 annually. Individual compensation packages are based on geographic location, scope of the role, and relevant experience, among other factors. Saildrone is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. #LI-Onsite

About Us With more than 2 million nautical miles sailed and 50,000 days at sea, Saildrone has earned the trust of governments worldwide. Our unmanned surface vehicles (USVs) deliver continuous, real-time intelligence in the toughest oceans on Earth-giving our partners faster awareness, stronger security, and a decisive edge at sea. Our USVs are long-range, extreme-endurance platforms powered by advanced sensors and proprietary AI - they have been designed to operate where no crewed vessel can. They collect critical insights above and below the surface to support border security, law enforcement, naval operations, and undersea infrastructure protection. Headquartered in Alameda, CA, with offices in Washington, DC, and global deployment hubs, Saildrone operates missions worldwide. Join a fast-moving, mission-driven team at the intersection of AI, autonomy, and defense technology-where data turns into intelligence, and intelligence drives action. The Role As a Watchfloor Technical Operations Engineer you will serve as the front line of technical defense for Saildrone's global fleet. You'll sit at the center of live operations, monitoring system health, diagnosing issues, and responding rapidly to ensure our vehicles continue delivering critical data to customers around the world. During business hours, you'll be stationed on the watchfloor alongside mission operators, providing real-time technical overwatch across hardware, software, and network systems. Outside of business hours, you'll participate in an on-call rotation that ensures 24/7 coverage for the fleet. Your actions will directly influence Saildrone's most important operational metrics and revenue-generating capability. This is a role for someone who thrives in fast-moving, high-stakes environments. You'll be the person everyone counts on when a vehicle goes offline mid-mission, when a new payload misbehaves, or when a root cause needs to be identified quickly. If you take pride in being the one who keeps the system running - the quiet hero behind every successful mission - this is where you belong. Responsibilities * Develop a top-to-bottom understanding of complex sensors and embedded systems as they relate to an entire, functioning system. * Monitor live vehicle operations across the global fleet, providing real-time technical overwatch using telemetry and diagnostic tools to proactively identify anomalies and emerging issues. * Provide internal customer service to supported mission execution teams to quickly resolve any technical issues they experience, including performing readiness reviews and pre-deployment checks to ensure vehicles are fully mission-capable. * Build trust with cross-functional teams and participate in root cause analysis to identify areas for improvement * Deliver structured technical feedback into engineering, helping to shape long-term fixes, design revisions, and reliability improvements. * Provide on-call support to troubleshoot, diagnose, and fix software, hardware, and networking issues on autonomous surface vehicles * Participate in on-call rotations for high-impact, high-priority issue resolution * Develop and maintain troubleshooting playbooks, documentation, and tools to speed up incident response and improve team consistency. * Contribute directly to fleet reliability metrics, maintaining accountability for vehicle uptime, mission success rates, and incident resolution performance. Required Skills and Experience * 2+ years in a field support, systems integration, operations engineering, or technical watchfloor environment. * Ability to independently apply knowledge of electrical diagrams/schematics, and mechanical systems to identify a problem with a product, determine the cause, and execute an appropriate repair. * Familiar with electrical, mechanical, and materials engineering concepts. * Able to context switch quickly to respond to new and urgent issues. * Comfortable obtaining data and diagnosing issues from software and networking platforms using command-line tools on a Linux OS. * Strong understanding of electrical, mechanical, and networking fundamentals, and how these disciplines interact within complex embedded systems for diagnostics, log parsing, and system interrogation. * Proven ability to interpret telemetry, logs, and system metrics to diagnose complex performance issues. * Basic scripting ability (Bash, Python, or similar) to automate repetitive diagnostics or data-gathering tasks. * Maintain appropriate records and inventories. Possess organizational habits and a willingness to define, follow, and improve process and work standards. * Strong people skills and an ability to work with a wide variety of teams as a leader, and a follower * Willingness to work flexible hours, including participation in an off-hours on-call rotation for fleet continuity. Desired Skills and Experience * Experience in field engineering, test engineering, operations engineering, or integration/prototype roles. * Experience in mission operations, NOC, or remote monitoring environments. * Knowledge of service-level objectives and metrics (SLI, SLO, SLA, Error Budget, Burn Rate). * Experience applying continuous improvement and root cause analysis to scale operations in a start-up environment. * Familiarity with network and message protocols (TCP/IP, HTTP, CAN, RS-485, RS-232, SPI, I2C, routing, ACLs) and using APIs to interact with processes and components. * Experience with autonomous systems, marine electronics, or sensor payloads. * Proficiency in industry-standard CAD tools (NX, Solidworks, Fusion 360, EAGLE, KiCad, Altium). * Experience leading teams, including third-party contractors, to execute operational plans and deliver on contractual obligations on time and within budget. * Strong documentation skills: writing process standards, procedures, and work instructions. * Familiarity with project management tools (Jira, Confluence, Asana, Monday, etc.). * Experience in marine operations. Location: This position is in Washington, DC. All employees are required to provide proof of authorization to work in the U.S. within their first 3 days of work. Please note that the Company does not sponsor employees for work visas or permanent resident cards to work in the U.S. If you need sponsorship for a work visa or green card, you will not be qualified for employment with Saildrone. Benefits: * Paid time off, including vacation, bereavement, jury duty, sick time and parental leave * Comprehensive and competitive medical, dental and vision plans, and HSA with employer matching. * Company sponsored life insurance * Stock Options * Annual stipend for continued learning and development The salary range for the role is $100,000-$150,000 annually. Individual compensation packages are based on geographic location, scope of the role, and relevant experience, among other factors. Saildrone is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. #LI-Onsite

Job Description About Us With more than 2 million nautical miles sailed and 50,000 days at sea, Saildrone has earned the trust of governments worldwide. Our unmanned surface vehicles (USVs) deliver continuous, real-time intelligence in the toughest oceans on Earth-giving our partners faster awareness, stronger security, and a decisive edge at sea. Our USVs are long-range, extreme-endurance platforms powered by advanced sensors and proprietary AI - they have been designed to operate where no crewed vessel can. They collect critical insights above and below the surface to support border security, law enforcement, naval operations, and undersea infrastructure protection. Headquartered in Alameda, CA, with offices in Washington, DC, and global deployment hubs, Saildrone operates missions worldwide. Join a fast-moving, mission-driven team at the intersection of AI, autonomy, and defense technology-where data turns into intelligence, and intelligence drives action. The Role As a Watchfloor Technical Operations Engineer you will serve as the front line of technical defense for Saildrone's global fleet. You'll sit at the center of live operations, monitoring system health, diagnosing issues, and responding rapidly to ensure our vehicles continue delivering critical data to customers around the world. During business hours, you'll be stationed on the watchfloor alongside mission operators, providing real-time technical overwatch across hardware, software, and network systems. Outside of business hours, you'll participate in an on-call rotation that ensures 24/7 coverage for the fleet. Your actions will directly influence Saildrone's most important operational metrics and revenue-generating capability. This is a role for someone who thrives in fast-moving, high-stakes environments. You'll be the person everyone counts on when a vehicle goes offline mid-mission, when a new payload misbehaves, or when a root cause needs to be identified quickly. If you take pride in being the one who keeps the system running - the quiet hero behind every successful mission - this is where you belong. Responsibilities Develop a top-to-bottom understanding of complex sensors and embedded systems as they relate to an entire, functioning system. Monitor live vehicle operations across the global fleet, providing real-time technical overwatch using telemetry and diagnostic tools to proactively identify anomalies and emerging issues. Provide internal customer service to supported mission execution teams to quickly resolve any technical issues they experience, including performing readiness reviews and pre-deployment checks to ensure vehicles are fully mission-capable. Build trust with cross-functional teams and participate in root cause analysis to identify areas for improvement Deliver structured technical feedback into engineering, helping to shape long-term fixes, design revisions, and reliability improvements. Provide on-call support to troubleshoot, diagnose, and fix software, hardware, and networking issues on autonomous surface vehicles Participate in on-call rotations for high-impact, high-priority issue resolution Develop and maintain troubleshooting playbooks, documentation, and tools to speed up incident response and improve team consistency. Contribute directly to fleet reliability metrics, maintaining accountability for vehicle uptime, mission success rates, and incident resolution performance. Required Skills and Experience 2+ years in a field support, systems integration, operations engineering, or technical watchfloor environment. Ability to independently apply knowledge of electrical diagrams/schematics, and mechanical systems to identify a problem with a product, determine the cause, and execute an appropriate repair. Familiar with electrical, mechanical, and materials engineering concepts. Able to context switch quickly to respond to new and urgent issues. Comfortable obtaining data and diagnosing issues from software and networking platforms using command-line tools on a Linux OS. Strong understanding of electrical, mechanical, and networking fundamentals, and how these disciplines interact within complex embedded systems for diagnostics, log parsing, and system interrogation. Proven ability to interpret telemetry, logs, and system metrics to diagnose complex performance issues. Basic scripting ability (Bash, Python, or similar) to automate repetitive diagnostics or data-gathering tasks. Maintain appropriate records and inventories. Possess organizational habits and a willingness to define, follow, and improve process and work standards. Strong people skills and an ability to work with a wide variety of teams as a leader, and a follower Willingness to work flexible hours, including participation in an off-hours on-call rotation for fleet continuity. Desired Skills and Experience Experience in field engineering, test engineering, operations engineering, or integration/prototype roles. Experience in mission operations, NOC, or remote monitoring environments. Knowledge of service-level objectives and metrics (SLI, SLO, SLA, Error Budget, Burn Rate). Experience applying continuous improvement and root cause analysis to scale operations in a start-up environment. Familiarity with network and message protocols (TCP/IP, HTTP, CAN, RS-485, RS-232, SPI, I2C, routing, ACLs) and using APIs to interact with processes and components. Experience with autonomous systems, marine electronics, or sensor payloads. Proficiency in industry-standard CAD tools (NX, Solidworks, Fusion 360, EAGLE, KiCad, Altium). Experience leading teams, including third-party contractors, to execute operational plans and deliver on contractual obligations on time and within budget. Strong documentation skills: writing process standards, procedures, and work instructions. Familiarity with project management tools (Jira, Confluence, Asana, Monday, etc.). Experience in marine operations. Location: This position is in Washington, DC. All employees are required to provide proof of authorization to work in the U.S. within their first 3 days of work. Please note that the Company does not sponsor employees for work visas or permanent resident cards to work in the U.S. If you need sponsorship for a work visa or green card, you will not be qualified for employment with Saildrone. Benefits: Paid time off, including vacation, bereavement, jury duty, sick time and parental leave Comprehensive and competitive medical, dental and vision plans, and HSA with employer matching. Company sponsored life insurance Stock Options Annual stipend for continued learning and development The salary range for the role is $100,000-$150,000 annually. Individual compensation packages are based on geographic location, scope of the role, and relevant experience, among other factors. Saildrone is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. #LI-Onsite

About Us With more than 2 million nautical miles sailed and 50,000 days at sea, Saildrone has earned the trust of governments worldwide. Our unmanned surface vehicles (USVs) deliver continuous, real-time intelligence in the toughest oceans on Earth-giving our partners faster awareness, stronger security, and a decisive edge at sea. Our USVs are long-range, extreme-endurance platforms powered by advanced sensors and proprietary AI - they have been designed to operate where no crewed vessel can. They collect critical insights above and below the surface to support border security, law enforcement, naval operations, and undersea infrastructure protection. Headquartered in Alameda, CA, with offices in Washington, DC, and global deployment hubs, Saildrone operates missions worldwide. Join a fast-moving, mission-driven team at the intersection of AI, autonomy, and defense technology-where data turns into intelligence, and intelligence drives action. The Role Saildrone's autonomous surface vehicles operate for unprecedented periods of time in the most unforgiving environments on the planet. From the inside of hurricanes to the frigid waters of the Arctic, the stresses they endure are immense. The technical execution of preparing the vehicles for their mission and rigorous root cause analysis must be performed with a high degree of skill and consistency. As a Technical Operations Engineer, you will be responsible for ensuring the technical outcome of the vehicles throughout their lifecycle by solving problems to support operations and production teams and improving the quality and reliability of the vehicles by facilitating faster product iteration and translating drone performance in the field into targeted design improvements. You will fill a central role within the company and collaborate with a variety of teams in engineering, operations, and production. You will apply technical expertise to ensure operational excellence across our product line. You will need to develop and execute operational plans to sustain and improve Saildrone's systems at scale. You will translate messy, real-world data into actionable product and process improvements. What You'll Do Develop a top-to-bottom understanding of complex sensors and embedded systems as they relate to an entire, functioning system Provide internal customer service to supported production and operations teams to quickly resolve any technical issues they experience Build trust with cross-functional teams and lead root cause analysis to identify areas for improvement Propose and implement solutions for issues, processes, and system architecture Help evaluate the effectiveness of those solutions and other engineering developments by supporting system integration testing Provide on-call support to troubleshoot, diagnose and fix software, hardware, and networking issues on autonomous surface vehicles Help support new sensor and system integration to streamline the handoff of new products and features from engineering to operations by embedding with design teams, producing documentation, and training your peers Participate in on-call rotations for high-impact, high-priority issue resolution Travel to locations all over the world to help ready and deploy drones for their missions What We're Looking For Love to solve novel and exciting problems that arise in hardware, software, and networking Strong desire to learn new and complex systems Gratified by helping your peers succeed An instinct for improving processes and workflows to reduce variation within a system Not satisfied by superficial explanations of a problem. Able to find the specific root cause so it can be mitigated to prevent future instances Comfortable digging through metrics, logs, and whatever else is available to triage and fix an incident Break down information silos by collaborating with others to solve problems, share knowledge, and provide feedback Can self-assess the needs of a system or team, and can be persuasive about the priority of the most important work Good at ordering by likelihood of possible causes of an issue with imperfect or incomplete datasets Required Skills At least two years of professional experience performing post-manufacture servicing of complex embedded systems or consumer products Willing and able to travel domestically and internationally as well as work extended hours when necessary Ability to independently apply knowledge of electrical diagrams/schematics, and mechanical systems to identify a problem with a product, determine the cause, and execute an appropriate repair Familiar with electrical, mechanical, and materials engineering concepts Able to context switch quickly to respond to new and urgent issues Comfortable obtaining data and diagnosing issues from software and networking platforms using command-line tools on a Linux OS. Able to write and understand basic shell scripts to improve the effectiveness and efficiency of performing various diagnostic-and test-related tasks. Maintain appropriate records and inventories. Possess organizational habits and a willingness to define, follow, and improve process and work standards. Strong people skills and an ability to work with a wide variety of teams as a leader, and a follower Strong safety consciousness and the ability to use good judgment to assess and execute safe operations at home and in new and unfamiliar environments Preferred Skills Experience in a field engineer, test engineer, operations engineering or integration/prototype engineering role Experience working within service-level objectives (SLI, SLO, SLA, Error Budget, Burn Rate) Experience applying concepts of continuous improvement and root cause analysis to scale operations within a start-up environment Experience with network and message protocols (TCP/IP, HTTP, CAN, RS 485, RS 232, SPI, I2C, routing, ACLs) Experience using APIs to interact with processes and components Experience using industry-standard CAD tools (NX, Solidworks, Fusion 360, EAGLE, KiCad, Altium) Experience leading and working in teams, including third-party contractors, to execute operational plans and deliver on contractual obligations in a field environment, on time and within budget. Able to write clear documentation, process standards, procedures, and work instructions to aid supported teams. Familiar with industry-standard project management tools (Jira, Confluence, Asana, Monday, etc.) Familiar with operations in a marine environment Physical Requirements Willingness to support 25% travel, domestically and internationally. Able to work on your feet and at heights. Able to lift and carry 50lbs. Location: This position is in Alameda, CA. Our waterfront office offers beautiful views of San Francisco Bay in always sunny Alameda. All employees are required to provide proof of authorization to work in the U.S. within their first 3 days of work. Please note that the Company does not sponsor employees for work visas or permanent resident cards to work in the U.S. If you need sponsorship for a work visa or green card, you will not be qualified for employment with Saildrone. Benefits: Paid time off, including vacation, bereavement, jury duty, sick time and parental leave Comprehensive and competitive medical, dental and vision plans, and HSA with employer matching. Company sponsored life insurance Stock Options Annual stipend for continued learning and development Quarterly company BBQs at our Alameda HQ (bring your friends and family!) Free Bay Area Public Transportation via AlamedaTMA with the BayPass Clipper Card The salary range for this role is $100,200-$130,200 annually. Individual compensation packages are based on geographic location, scope of the role, and relevant experience, among other factors. Saildrone is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. #LI-Onsite

About Us With more than 2 million nautical miles sailed and 50,000 days at sea, Saildrone has earned the trust of governments worldwide. Our unmanned surface vehicles (USVs) deliver continuous, real-time intelligence in the toughest oceans on Earth-giving our partners faster awareness, stronger security, and a decisive edge at sea. Our USVs are long-range, extreme-endurance platforms powered by advanced sensors and proprietary AI - they have been designed to operate where no crewed vessel can. They collect critical insights above and below the surface to support border security, law enforcement, naval operations, and undersea infrastructure protection. Headquartered in Alameda, CA, with offices in Washington, DC, and global deployment hubs, Saildrone operates missions worldwide. Join a fast-moving, mission-driven team at the intersection of AI, autonomy, and defense technology-where data turns into intelligence, and intelligence drives action. The Role Saildrone's autonomous surface vehicles operate for unprecedented periods of time in the most unforgiving environments on the planet. From the inside of hurricanes to the frigid waters of the Arctic, the stresses they endure are immense. The technical execution of preparing the vehicles for their mission and rigorous root cause analysis must be performed with a high degree of skill and consistency. As a Technical Operations Engineer, you will be responsible for ensuring the technical outcome of the vehicles throughout their lifecycle by solving problems to support operations and production teams and improving the quality and reliability of the vehicles by facilitating faster product iteration and translating drone performance in the field into targeted design improvements. You will fill a central role within the company and collaborate with a variety of teams in engineering, operations, and production. You will apply technical expertise to ensure operational excellence across our product line. You will need to develop and execute operational plans to sustain and improve Saildrone's systems at scale. You will translate messy, real-world data into actionable product and process improvements. What You'll Do Develop a top-to-bottom understanding of complex sensors and embedded systems as they relate to an entire, functioning system Provide internal customer service to supported production and operations teams to quickly resolve any technical issues they experience Build trust with cross-functional teams and lead root cause analysis to identify areas for improvement Propose and implement solutions for issues, processes, and system architecture Help evaluate the effectiveness of those solutions and other engineering developments by supporting system integration testing Provide on-call support to troubleshoot, diagnose and fix software, hardware, and networking issues on autonomous surface vehicles Help support new sensor and system integration to streamline the handoff of new products and features from engineering to operations by embedding with design teams, producing documentation, and training your peers Participate in on-call rotations for high-impact, high-priority issue resolution Travel to locations all over the world to help ready and deploy drones for their missions What We're Looking For Love to solve novel and exciting problems that arise in hardware, software, and networking Strong desire to learn new and complex systems Gratified by helping your peers succeed An instinct for improving processes and workflows to reduce variation within a system Not satisfied by superficial explanations of a problem. Able to find the specific root cause so it can be mitigated to prevent future instances Comfortable digging through metrics, logs, and whatever else is available to triage and fix an incident Break down information silos by collaborating with others to solve problems, share knowledge, and provide feedback Can self-assess the needs of a system or team, and can be persuasive about the priority of the most important work Good at ordering by likelihood of possible causes of an issue with imperfect or incomplete datasets Required Skills At least two years of professional experience performing post-manufacture servicing of complex embedded systems or consumer products Willing and able to travel domestically and internationally as well as work extended hours when necessary Ability to independently apply knowledge of electrical diagrams/schematics, and mechanical systems to identify a problem with a product, determine the cause, and execute an appropriate repair Familiar with electrical, mechanical, and materials engineering concepts Able to context switch quickly to respond to new and urgent issues Comfortable obtaining data and diagnosing issues from software and networking platforms using command-line tools on a Linux OS. Able to write and understand basic shell scripts to improve the effectiveness and efficiency of performing various diagnostic-and test-related tasks. Maintain appropriate records and inventories. Possess organizational habits and a willingness to define, follow, and improve process and work standards. Strong people skills and an ability to work with a wide variety of teams as a leader, and a follower Strong safety consciousness and the ability to use good judgment to assess and execute safe operations at home and in new and unfamiliar environments Preferred Skills Experience in a field engineer, test engineer, operations engineering or integration/prototype engineering role Experience working within service-level objectives (SLI, SLO, SLA, Error Budget, Burn Rate) Experience applying concepts of continuous improvement and root cause analysis to scale operations within a start-up environment Experience with network and message protocols (TCP/IP, HTTP, CAN, RS 485, RS 232, SPI, I2C, routing, ACLs) Experience using APIs to interact with processes and components Experience using industry-standard CAD tools (NX, Solidworks, Fusion 360, EAGLE, KiCad, Altium) Experience leading and working in teams, including third-party contractors, to execute operational plans and deliver on contractual obligations in a field environment, on time and within budget. Able to write clear documentation, process standards, procedures, and work instructions to aid supported teams. Familiar with industry-standard project management tools (Jira, Confluence, Asana, Monday, etc.) Familiar with operations in a marine environment Physical Requirements Willingness to support 25% travel, domestically and internationally. Able to work on your feet and at heights. Able to lift and carry 50lbs. Location: This position is in Alameda, CA. Our waterfront office offers beautiful views of San Francisco Bay in always sunny Alameda. All employees are required to provide proof of authorization to work in the U.S. within their first 3 days of work. Please note that the Company does not sponsor employees for work visas or permanent resident cards to work in the U.S. If you need sponsorship for a work visa or green card, you will not be qualified for employment with Saildrone. Benefits: Paid time off, including vacation, bereavement, jury duty, sick time and parental leave Comprehensive and competitive medical, dental and vision plans, and HSA with employer matching. Company sponsored life insurance Stock Options Annual stipend for continued learning and development Quarterly company BBQs at our Alameda HQ (bring your friends and family!) Free Bay Area Public Transportation via AlamedaTMA with the BayPass Clipper Card The salary range for this role is $100,200-$130,200 annually. Individual compensation packages are based on geographic location, scope of the role, and relevant experience, among other factors. Saildrone is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. #LI-Onsite

Job Description About Us With more than 2 million nautical miles sailed and 50,000 days at sea, Saildrone has earned the trust of governments worldwide. Our unmanned surface vehicles (USVs) deliver continuous, real-time intelligence in the toughest oceans on Earth-giving our partners faster awareness, stronger security, and a decisive edge at sea. Our USVs are long-range, extreme-endurance platforms powered by advanced sensors and proprietary AI - they have been designed to operate where no crewed vessel can. They collect critical insights above and below the surface to support border security, law enforcement, naval operations, and undersea infrastructure protection. Headquartered in Alameda, CA, with offices in Washington, DC, and global deployment hubs, Saildrone operates missions worldwide. Join a fast-moving, mission-driven team at the intersection of AI, autonomy, and defense technology-where data turns into intelligence, and intelligence drives action. The Role Saildrone's autonomous surface vehicles operate for unprecedented periods of time in the most unforgiving environments on the planet. From the inside of hurricanes to the frigid waters of the Arctic, the stresses they endure are immense. The technical execution of preparing the vehicles for their mission and rigorous root cause analysis must be performed with a high degree of skill and consistency. As a Technical Operations Engineer, you will be responsible for ensuring the technical outcome of the vehicles throughout their lifecycle by solving problems to support operations and production teams and improving the quality and reliability of the vehicles by facilitating faster product iteration and translating drone performance in the field into targeted design improvements. You will fill a central role within the company and collaborate with a variety of teams in engineering, operations, and production. You will apply technical expertise to ensure operational excellence across our product line. You will need to develop and execute operational plans to sustain and improve Saildrone's systems at scale. You will translate messy, real-world data into actionable product and process improvements. What You'll Do Develop a top-to-bottom understanding of complex sensors and embedded systems as they relate to an entire, functioning system Provide internal customer service to supported production and operations teams to quickly resolve any technical issues they experience Build trust with cross-functional teams and lead root cause analysis to identify areas for improvement Propose and implement solutions for issues, processes, and system architecture Help evaluate the effectiveness of those solutions and other engineering developments by supporting system integration testing Provide on-call support to troubleshoot, diagnose and fix software, hardware, and networking issues on autonomous surface vehicles Help support new sensor and system integration to streamline the handoff of new products and features from engineering to operations by embedding with design teams, producing documentation, and training your peers Participate in on-call rotations for high-impact, high-priority issue resolution Travel to locations all over the world to help ready and deploy drones for their missions What We're Looking For Love to solve novel and exciting problems that arise in hardware, software, and networking Strong desire to learn new and complex systems Gratified by helping your peers succeed An instinct for improving processes and workflows to reduce variation within a system Not satisfied by superficial explanations of a problem. Able to find the specific root cause so it can be mitigated to prevent future instances Comfortable digging through metrics, logs, and whatever else is available to triage and fix an incident Break down information silos by collaborating with others to solve problems, share knowledge, and provide feedback Can self-assess the needs of a system or team, and can be persuasive about the priority of the most important work Good at ordering by likelihood of possible causes of an issue with imperfect or incomplete datasets Required Skills At least two years of professional experience performing post-manufacture servicing of complex embedded systems or consumer products Willing and able to travel domestically and internationally as well as work extended hours when necessary Ability to independently apply knowledge of electrical diagrams/schematics, and mechanical systems to identify a problem with a product, determine the cause, and execute an appropriate repair Familiar with electrical, mechanical, and materials engineering concepts Able to context switch quickly to respond to new and urgent issues Comfortable obtaining data and diagnosing issues from software and networking platforms using command-line tools on a Linux OS. Able to write and understand basic shell scripts to improve the effectiveness and efficiency of performing various diagnostic-and test-related tasks. Maintain appropriate records and inventories. Possess organizational habits and a willingness to define, follow, and improve process and work standards. Strong people skills and an ability to work with a wide variety of teams as a leader, and a follower Strong safety consciousness and the ability to use good judgment to assess and execute safe operations at home and in new and unfamiliar environments Preferred Skills Experience in a field engineer, test engineer, operations engineering or integration/prototype engineering role Experience working within service-level objectives (SLI, SLO, SLA, Error Budget, Burn Rate) Experience applying concepts of continuous improvement and root cause analysis to scale operations within a start-up environment Experience with network and message protocols (TCP/IP, HTTP, CAN, RS 485, RS 232, SPI, I2C, routing, ACLs) Experience using APIs to interact with processes and components Experience using industry-standard CAD tools (NX, Solidworks, Fusion 360, EAGLE, KiCad, Altium) Experience leading and working in teams, including third-party contractors, to execute operational plans and deliver on contractual obligations in a field environment, on time and within budget. Able to write clear documentation, process standards, procedures, and work instructions to aid supported teams. Familiar with industry-standard project management tools (Jira, Confluence, Asana, Monday, etc.) Familiar with operations in a marine environment Physical Requirements Willingness to support 25% travel, domestically and internationally. Able to work on your feet and at heights. Able to lift and carry 50lbs. Location: This position is in Alameda, CA. Our waterfront office offers beautiful views of San Francisco Bay in always sunny Alameda. All employees are required to provide proof of authorization to work in the U.S. within their first 3 days of work. Please note that the Company does not sponsor employees for work visas or permanent resident cards to work in the U.S. If you need sponsorship for a work visa or green card, you will not be qualified for employment with Saildrone. Benefits: Paid time off, including vacation, bereavement, jury duty, sick time and parental leave Comprehensive and competitive medical, dental and vision plans, and HSA with employer matching. Company sponsored life insurance Stock Options Annual stipend for continued learning and development Quarterly company BBQs at our Alameda HQ (bring your friends and family!) Free Bay Area Public Transportation via AlamedaTMA with the BayPass Clipper Card The salary range for this role is $100,200-$130,200 annually. Individual compensation packages are based on geographic location, scope of the role, and relevant experience, among other factors. Saildrone is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. #LI-Onsite