Medical Records Clerk jobs at Corizon Health - 121 jobs

Sharecare is the leading digital health company that helps people -- no matter where they are in their health journey -- unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit ***************** . **Job Summary:** This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. **Essential Functions:** + Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity. + Date stamps all requests and highlights pertinent data to facilitate processing. + Validates requests and authorizations for release of medical information according to established procedures. + Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing. + Maintain equipment in excellent operating condition (inside and out). + Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems. + May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client. + Maintains a neat, clean, and professional personal appearance and observes the dress code established. + Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area. + Maintains working knowledge of the existing state laws and fee structure + Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs + Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations. + Maintains confidentiality, security and standards of ethics with all information. + Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner. **Qualifications:** + High School Diploma (GED) required + A minimum of 2 years prior experience in a medical records department or like setting preferred + Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required + Excellent organizational skills are a must + Must be able to type 50 wpm + Must be able to use fax, copier, scanning machine + Must be willing to learn new equipment and processes quickly. + Must be self-motivated, a team player + Must have proven customer satisfaction skills + Must be able to multi-task Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. **Essential Job Functions:** + Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity. + Date stamps all requests and highlights pertinent data to facilitate processing. + Validates requests and authorizations for release of medical information according to established procedures. + Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing. + Maintain equipment in excellent operating condition (inside and out). + Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems. + May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client. + Maintains a neat, clean, and professional personal appearance and observes the dress code established. + Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area. + Maintains working knowledge of the existing state laws and fee structure + Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs + Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations. + Maintains confidentiality, security and standards of ethics with all information. + Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner. **Qualifications:** + High School Diploma (GED) required + A minimum of 2 years prior experience in a medical records department or like setting preferred + Must have strong computer software experience - general working knowledge of Microsoft Word and Excel required + Requires ability to work remotely and at times provide support in client locations. Geographical proximity to the assigned client site required. + Excellent organizational skills a must + Must be able to type 50 wpm + Must be able to use fax, copier, scanning machine + Must be willing to learn new equipment and processes quickly. + Must be self-motivated, a team player + Must have proven customer satisfaction skills + Must be able to multi-task Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

Sharecare is the leading digital health company that helps people -- no matter where they are in their health journey -- unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit ***************** . **Shifts: ** + **Day Shift:** **Wednesday-Monday 7a-3:30p EST** + **Evening Shift:** **Monday-Friday 3p-11:30p EST** **Job Summary:** This position is responsible for processing all release of information (ROI) requests in a timely, efficient, and accurate manner while delivering exceptional customer service. The Associate must safeguard patient privacy at all times by ensuring that only authorized individuals access medical records, and that all information is released in accordance with the request, applicable authorization, company policies, and HIPAA regulations. This role also provides support to team members and management by serving as a subject matter expert, trainer, and escalation point. The Lead plays a key role in ensuring high-quality output and operational consistency by mentoring colleagues, assisting with work assignments, and monitoring quality and productivity metrics. **Essential Functions: ** + Processes ROI requests from facilities timely, accurately, and in accordance with established procedures and quality standards. + Validates requests and authorizations for medical record releases based on company policy and legal guidelines. + Performs quality checks to ensure accuracy, confidentiality, and correct billing of all released records. + Maintains equipment in excellent working condition. + Delivers outstanding customer service by being attentive, respectful, and responsive to client needs proactively identifying and resolving concerns. + Maintains a clean, professional appearance and complies with the company dress code. + Maintains up-to-date knowledge of applicable state laws and fee structures. + Works within assigned scope and is flexible in accepting additional assignments or account coverage during backlogs. + Complies with client site policies and procedures, including HIPAA, state/federal regulations, and labor laws. + Handles confidential information with integrity and professionalism while ensuring efficient, accurate record release. + Provides onboarding and training services for new employees. + Supports customer service by managing escalations and resolving issues. + Communicates regularly with supervisors and managers regarding quality, client concerns, or system issues. + Assists with administrative tasks such as queue management and work assignments. + Produce reports and metrics as requested. **Qualifications: ** + High School Diploma (GED) required; degree preferred + Minimum 3 years' ROI fulfillment experience with Sharecare HDS or 4 years of external ROI experience required + Advanced knowledge of multiple EMR platforms and ROI request types + Strong organizational and multitasking skills essential + Proficiency in Microsoft Office applications + Strong documentation, communication, and customer service skills + Demonstrated ability to manage time effectively and meet task deadlines + Willingness to learn programs and processes quickly + Self-motivated, dependable, and able to work independently or as part of a team + Proven ability to maintain productivity, utilization, and quality performance standards + Strong interpersonal and problem-solving skills + Serve as the Subject Matter Expert (SME) for assigned customer accounts, demonstrating strong skills in documentation, communication, and organization + Demonstrates strong leadership abilities + Ability to assist with onboarding and training of new employees + Ability to monitor production, utilization, and quality of employees + Ability to assist with adhering to customer SLAs, including turnaround time (TAT) **Physical Requirements: ** + Ability to sit or stand for extended periods + Physical ability to lift and carry up to 25 lbs. + Manual dexterity is sufficient for long periods typing, writing, and handling documents + Visual acuity to read documents and use a computer monitor + Clear speaking and hearing ability for communication + Adequate Hand-eye coordination and sensory abilities for job-related tasks **Information Governance Accountabilities: ** + Understand the organization's information governance program and the role's responsibilities + Participate in required education and compliance training **HIPPA/ Compliance: ** + Maintain the confidentiality of patient and client information + Comply with HIPAA standards and all relevant corporate integrity and security obligations + Report any unethical, fraudulent, or illegal behavior + Maintain current HIPAA certification annually Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

A Clerk II assists in the daily processes and functions of the Health Information Management department. A Clerk II functions under the direct authority and supervision of the Director of Health Information Management. Some of the many skills performed Filing, prepping, scanning, indexing CPSI Chart Locator Accessing Information in CPSI, T-system, and other associated electronic medical record systems Basic equipment/computer operation Release of information Outpatient Analysis Birth and Death Certificates Qualifications EDUCATION: High school graduate or equivalent with good typing/computer skills About Us Lake Guntersville, a mountain-lakes jewel, is located approximately 30 miles from metro Huntsville - and is home to Marshall Medical Centers. Marshall Medical Centers, an affiliate of the Huntsville Hospital Health System, serves the residents of Marshall County and the surrounding area (population approximately 125,000). With two hospitals, eight outpatient locations and a highly-trained team of physicians practicing 28 specialties, Marshall Medical is a confident, convenient choice for local healthcare. Residents can remain close to home and receive excellent care - often provided by those who are neighbors and friends. Marshall Medical Center South is a 150-bed hospital in Boaz, Alabama, and opened in 1956. Marshall Medical Center North, in Guntersville, opened in 1990 - and - is a 90-bed facility. In addition to the two hospitals, the Gary R. Gore Medical Complex is conveniently located mid-county and is home to several outpatient clinics and a 22,000 square foot comprehensive Cancer Care Center. Named by the Joint Commission as a “Top Quality Performer” among America's hospitals, Marshall Medical Centers' patients can be assured they are being treated in an environment where a premium is placed on quality and best practices.

Primary Responsibilities/Requirements: Monitor and Operate Gold Fax to ensure office notes are faxed to referring physician and/or PCP. Monitor and import Direct Emails into correct chart daily Assist with incoming hospital documents are labeled/filed/flowed accurately Assist with single sheet scanning Assist with miscellaneous clerical tasks, such as copying, faxing, etc. Answer phone calls regarding record requests Monitor and ensure thank you letters to patients are printed and mailed daily Assist with miscellaneous clerical tasks, such as copying, faxing, etc. Answer phone calls regarding clinical requests Assist with all other tasks as assigned Must Also Posses: Great attention to detail Ability to communicate effectively with patients, TOC physicians and staff Ability to work under pressure and deadlines Outstanding organizational, verbal and writing skills Independent, highly motivated Exhibit initiative and self-discipline Proven positive, “teamwork” attitude and work history Physical Demands: Must be able to use arms, hands, and fingers skillfully Sitting for long periods of time Must be agile and able to work efficiently in space limited areas Consistently work at a productive pace Must readily adapt to frequent treatment schedule changes Previous job performance, teamwork and attendance will be evaluated prior to selecting the most qualified individual for this position. To apply please visit: ******************************************

The Release of Information Specialist must at all times safeguard and protect the patient's rights to privacy by ensuring that only authorized individuals have access to the patient's medical information. Ensure authenticity of patient signature prior to release of information. Responsible for ensuring that all releases of information are in compliance with the request and authorization, in accordance with established policies and procedures and HIPAA statutes. Requires skills that include a thorough working knowledge for the retrieval of documents from various systems including Meditech, Chartmaxx, Papervision, microfiche and paper charts. Requires commitment to maintaining a professional health care office environment on a day-to-day basis, working with confidential and personal health information in a conscientious manner and providing patients and other requestors with the superior level of service. This position engages in direct patient and customer service and must perform duties and conduct interpersonal relationships in a manner designed to project a positive image of the department and the DCH Healthcare System. Requires the ability to work with team leader, supervisor, manager and other members of the department to promote a harmonious work environment. Responsibilities Greet the patients or customers in a professional, friendly, and courteous manner, answer questions, and provide general information. Answers phones, retrieve messages, and communicate to appropriate persons or processes requests as related to continued health care and release of information in a timely manner. Prioritize release of information requests, retrieves medical records from active, inactive and/or interdepartmental locations. Electronically tracks and delivers records in accordance with established procedures. Handles all requests and inquiries for protected health information whether received via mail, fax, phone or in-person. Promotes quality improvement, staff and patient safety, and cultural diversity through department operations and by personal performance. Assures the authenticity of patient signature and ensures the requesting party has a legal right to request a patient's medical information. Runs appropriate Chartmaxx and Meditech reports as related to release of information. Processes request for patient portal access in accordance with the established procedures. Applies the detailed provisions of specific laws and regulations for release of information. Generates invoices, letters, and release of information acknowledgements through Chartmaxx and/or Meditech. Prepares documents for release of information by selecting the appropriate documents from the medical record and preparing them for electronic mailing, copying and/or faxing. Retrieves and completes the online record wizard requests during business and weekend hours. Retrieves and prepares medical records for transfer to other health care facilities. Requires skills that include a thorough working knowledge of Chartmaxx and Meditech Expanse, papervison, microfilm and paper charts as to process requests for release of information. Assists with posting of revenue and accountability for reimbursement. Verification of daily deposits to Business office. Process disability, EFR(Quadax) accounts (Northport and Regional Campus), Commercial Insurance, and Veterans Affairs. Support various vital statistic functions to ensure the timely completion of birth and death certificates. Responds to requests for medical information from attorneys, subpoenas, court orders, Risk Management, and legal counsel. Assists with legal proceeding in carrying out duties to process subpoenas and court orders DykenPro, AQAF, CMS, Medicare, and Medicaid. Assists medical staff in preparation for depositions. Consistently meets or exceeds departmental deadline standards and work/project completion (i.e. individual productivity, meeting established deadlines) at 97% to meet the standard. Demonstrates a commitment to the provision of high quality service and contributes to quality outcomes (i.e. accuracy rates, documentation, quality improvements) at 97% to meet the standard. DCH Standards: Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation. Performs compliance requirements as outlined in the Employee Handbook. Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self. Requires use of electronic mail, time and attendance software, learning management software and intranet. Must adhere to all DCH Health System policies and procedures. All other duties as assigned. Qualifications High school diploma or GED required. Minimum of one year of experience in a Medical Record Department preferred. Possess knowledge of the workflow in a Medical Records Department preferred. Must have strong personal computer skills and a high level of experience with operation of equipment such as printers, computers, and fax machines. Exhibits interpersonal skills and abilities to deal effectively with all levels of staff. Must be detailed oriented, self-motivated and have the ability to stay focused on tasks for extended periods of time. Knowledge and experience in release of information legal issues of Healthcare to State and Federal laws preferred. Must be able to read, write legibly, speak and comprehend English. WORK CONTEXT Requires ability to work 8 hours quietly at a computer screen and keyboard/mouse. Requires ability to withstand pressures of constant deadlines, audits, educational demands and changing healthcare environment. Must be able to adapt to changes in work area as assigned. Physical presence onsite is essential. Displays a willingness to take on responsibilities and challenges. Must have the ability to accept criticism and dealing calmly and effectively with high stress situations. PHYSICAL FACTORS This job involves standing, walking, sitting, stooping, pushing, pulling, and crouching. The job is considered light work. Ability to lift up to 30 pounds occasionally and 10 pounds frequently and/or negligible amount of force constantly to move objects frequently. Hearing and vision must be normal or corrected to within normal range. Must have good dexterity and should be able to reach and extend arms in any direction. Must be able to perform the duties with or without reasonable accommodation. Physical presence onsite is essential.

A Medical Records Technician III functions under the direct authority and supervision of the Director of Health Information Management. Some of the many skills performed Filing, prepping, scanning, indexing Chart Location Accessing Information in CPSI, T-system, and other associated electronic medical record systems Basic equipment/computer operation Release of Information Inpatient and Outpatient Analysis Birth and Death Certificates Cancer and Trauma registries Qualifications EDUCATION: High school graduate or equivalent with good typing/computer skills

JOB SUMMARY: Accessioning Clerk under the direction of the Accessioning Supervisor performs daily accessioning activities of receiving specimens, accessioning specimens, and scanning of requisitions into scan system. ESSENTIAL FUNCTIONS: Receives and clocks in specimens from couriers timely; verifies that specimens recorded on courier logs are received. Prioritizes and sorts specimens appropriately for accessioning and processing. Performs data entry login of patient demographics, clinical information, specimen source, and test(s) orders from specimen requisitions into computer systems and accessions specimen containers as needed or required. Checks test(s) ordered for medical necessity requirements and ABN if applicable. Documents any orders, which are lacking appropriate documentation to supervisor. Documents all problem cases appropriately. Scans requisitions and all related paperwork, into the scan system, and shreds documents as needed. Reviews specimen requisitions against data entry of requisition information, for accuracy, documents errors noted and forwards documentation to supervisor, and corrects errors found. Answers departmental phone calls and assists clients as needed. Contributes to a positive work climate and to the team effort of the department and company. Exercise all laboratory safety precautions and adhere to lab procedures as stated in procedure manuals. Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data. Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.

Job DescriptionSalary: Medical Records Staff- Mobile County Seeking experienced Electronic Medical Records team member. Job duties include filing charts, organizing records, fielding inquiries and faxing charts in a fast paced environment. The candidate who qualifies for this position must have a working knowledge of medical terminology, an understanding of release of information and knowledge of HIPAA regulations. Excellent benefits, competitive salary and pleasant working environment. Location:Mobile Benefits: Health and Dental Insurance Paid Time Off, Paid Holidays, Paid Sick Days Retirement Plan

The following statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements, which may be inherent in the position. Job Summary: The Pharmacy 340b Analyst/Auditor will be responsible for analysis, investigations and special projects associated with 340b drug program. This person will assist with development of monitoring protocols and ensuring effective internal controls for the program. Reports To: Director of Pharmacy Supervises: None Some of the many skills performed Developing a thorough understanding of the split-billing/third party administrator systems and the functions to be preferred. Conducting weekly and monthly 340B audits of contract pharmacies and in-house pharmacies to verify adherence to the 340B program guidelines and policies, and providing results to the System Director of Pharmacy Services. Development and updating 340B program reports detailing volume, financial value, and other metrics as needed to accurately depict findings from audits to be shared with the pharmacy leadership team. Managing multiple audits accurately and consistently tracking and reporting outcomes for compliance and audit purposes. Developing and/or maintaining reports that can be used to educate staff and assist management in tracking overall 340B program compliance and financial impact to the organization. Reviewing outpatient retail pharmacy claims for 340B appropriate accumulations. Helping oversee inventory management of 340B purchased items in physical inventories, virtual inventories, automated-dispensing cabinets, and contract pharmacies. Verifying compliance with various rebate model systems Identifying and implementing cost saving opportunities by working closely with pharmacy leadership team. Cross training with other systems hospitals 340B platforms and EHRs Attending educational trainings including conferences, webinars, roundtables as necessary. Performs other duties as assigned by supervisor. Additional Skills/Abilities Must have computer skills and dexterity required for data entry and retrieval of information. Excellent analytical and organizational skills and strong orientation to attention-to-detail. Effective verbal and written communication skills and the ability to present information clearly and professionally. Strong interpersonal skills Knowledge of pharmacy processes and medications utilized in hospitals, GPOs, Retail Pharmacies and Wholesalers (preferred) Ability to travel throughout and between facilities. Knowledge of pharmacy software to support 340B Pharmacy Program (preferred) A capable candidate would be able to work independently with little supervision and still produce quality, accurate work. Adaptability and willingness to learn and teach others are essential traits for this role. Qualifications EDUCATION: High School Graduate or Equivalent required Bachelor's Degree in Healthcare Administration, Business Management or a similar field of study preferred. LICENSURE/CERTIFICATION: Registration with the Alabama Board of Pharmacy as a Pharmacy Technician. PTCB and/or ICPT certified preferred. 340b University Certification or ability to complete within 90 days

The following statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements, which may be inherent in the position. An inpatient coder is responsible for utilizing coding policies and procedures in evaluating the diagnostic and procedural information within the medical record for determination of accurate DRG or APC assignment for reimbursement of services rendered and for verifying/abstracting clinical information into the organization's health database. An inpatient coder functions under the direct authority and supervision of the Coding Supervisor and Director of the Health Information Management Department. Some of the many skills performed Coding of diagnoses and procedures for: Inpatients Observation Other Outpatient Service Types, if appropriate Qualifications EDUCATION: High school graduate or equivalent 2 years or more in Health Information Management 1-2 years' experience in inpatient coding LICENSURE/CERTIFICATION: RHIA, RHIT, or CCS certification preferred Certification must be obtained within one (1) year of employment About Us Lake Guntersville, a mountain-lakes jewel, is located approximately 30 miles from metro Huntsville - and is home to Marshall Medical Centers. Marshall Medical Centers, an affiliate of the Huntsville Hospital Health System, serves the residents of Marshall County and the surrounding area (population approximately 125,000). With two hospitals, eight outpatient locations and a highly-trained team of physicians practicing 28 specialties, Marshall Medical is a confident, convenient choice for local healthcare. Residents can remain close to home and receive excellent care - often provided by those who are neighbors and friends. Marshall Medical Center South is a 150-bed hospital in Boaz, Alabama, and opened in 1956. Marshall Medical Center North, in Guntersville, opened in 1990 - and - is a 90-bed facility. In addition to the two hospitals, the Gary R. Gore Medical Complex is conveniently located mid-county and is home to several outpatient clinics and a 22,000 square foot comprehensive Cancer Care Center. Named by the Joint Commission as a “Top Quality Performer” among America's hospitals, Marshall Medical Centers' patients can be assured they are being treated in an environment where a premium is placed on quality and best practices.

MainStreet Support Team Specialist (Full-Time) - Birmingham, AL MainStreet Family Care operates nearly 70 clinics across Alabama, Florida, Georgia, and North Carolina. We are dedicated to enhancing the healthcare experience in the rural communities we serve across the Southeastern United States-it is our mission to go the extra mile to help patients heal better and feel better… FAST. The MainStreet Support Team is vital to cultivating an exceptional patient experience. Whether assisting with registration prior to check-in, or answering questions long after check-out, Support Team Specialists are enthusiastic to provide assistance efficiently and sympathetically. You'll have the opportunity to shape our company's image and collaborate with others who value communication, consistency, and compassion - here at MainStreet, we are family! The ideal MainStreet Support Team Specialist is someone who thrives working in a team environment and genuinely enjoys helping others. You're organized, detail-oriented, tech savvy, and able to prioritize efficiently to accomplish multiple tasks. You possess strong communication skills, take a proactive approach to problem-solving, and maintain a positive, adaptable mindset. If you're passionate about transforming healthcare for rural communities - we'd love to meet you! Location Requirements: This position is in-office (not remote), located at our headquarters in downtown Birmingham, AL. You must be able to reliably commute or plan to relocate before starting work. What You'll Do: As a MainStreet Support Team Specialist, you will focus on a few key areas that are essential to supporting MainStreet patients and staff members; Kiosk Assistance: You will be the first point of contact for patients, remotely guiding them through registration and check-in on kiosks located inside the waiting rooms of our urgent care clinics. Your assistance will ensure a smooth and stress-free experience as you help them navigate the process easily and efficiently. Insurance Eligibility Verification: Verifying insurance coverage to ensure eligibility and accurately determine urgent care co-payments prior to the patient's arrival is an essential task of this role. Follow-Up Support: MainStreet believes in supporting patients in their healthcare journey, even after they have left the office. When patients have questions, you will answer phone calls with kindness, empathy, and confidence, as you are empowered to provide them with a resolution or thoughtfully triage them to the correct department. Showcase your written communication skills when you respond to patient inquiries via virtual mail professionally, in accordance with company policies and HIPAA guidelines. Accuracy is imperative when submitting medical records requested by patients, providers, and attorneys. Timeliness and attention to detail is essential when processing referrals ordered by our providers for our primary care patients. Billing Support: Some functions of billing support include processing payments or issuing refunds when necessary, while ensuring patient account balance remains accurate. Critical thinking and problem solving skills will be engaged as you assist patients with post-visit financial account questions, including: investigating insurance claims, correcting errors, and clearly explaining balances. Every task will be accomplished by utilizing our internal ticketing portal to manage requests efficiently while staying organized. Aptly named, the MainStreet Support Team may be assigned additional duties as the need arises. You will thrive as a dependable team player-ready to jump in, multitask, and provide support whenever needed! Schedule: This role follows a rotating 5/2 schedule: Week 1: Monday Tuesday Friday Saturday Sunday Week 2: Wednesday & Thursday Weekday Shifts: 12 hour shifts from 8:30AM - 8:30PM Weekend Shifts: 8 hour shifts from 1:30PM - 9:30PM What You Need: High school diploma or GED 1+ year of professional office or customer service experience Tech-savvy and confident using computers-comfortable jumping between programs, learning new systems, and connecting basic hardware devices such as keyboards and headphones. Strong communication skills, both written and verbal A positive, team-oriented attitude with a passion for helping others Knowledge of: referrals, medical records, insurance verification or medical billing processes is a plus, but not required Why You'll Love It Here: Your helpful and professional demeanor will directly enhance the patient experience, and your contribution on the MainStreet Support Team will revolutionize the way rural communities receive healthcare. Competitive starting salary of $18/hr Health, dental & vision benefits 401K plan, paid time off, and more Next Steps: If we think you're a great fit, we'll invite you to: A pre-employment assessment A recruiter phone screening A final interview with our team Join MainStreet Family Care and contribute to our mission of providing excellent healthcare in rural communities and making a difference in patients' lives. If you're ready to bring compassion, teamwork, and dedication to a role where your support truly matters, we'd love to meet you. Apply today and become part of a team that's committed to caring for our communities-and each other.

Benefits: * 401(k) * 401(k) matching * Company parties * Competitive salary * Dental insurance * Employee discounts * Health insurance * Opportunity for advancement * Paid time off * Training & development * Vision insurance * Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter Most You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do * Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture * Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand * Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue * Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters * Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare * Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency * Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: * You have experience with insurance verification and medical billing (non-negotiable!). * You can explain complex insurance concepts to frustrated patients with empathy and clarity. * You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands. * You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting. * You're tech-savvy with medical billing software and EMR systems. * You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. * You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: * Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. * Receive specialized training in insurance verification and patient financial counseling. * Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. * Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. * Be part of healthcare innovation that's expanding nationwide. * Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations. Perks & Benefits: We take care of the people who take care of our patients. As a full-time team member, you'll receive: * Medical, Dental & Vision Insurance (available after 30 days) * Mental Health & Prescription Coverage * Health Savings Account (HSA) with employer contributions * Short & Long-Term Disability + Life Insurance * 401(k) with Employer Match * Paid Time Off starting at 152 hours/year * Employee Assistance Program (free counseling sessions) * Uniform Allowance + Verizon Discount + More We invest in your well-being so you can bring your best self to work-every shift, every patient. The Details: * Location: Our state-of-the-art urgent care facility * Schedule: Full-time with flexible shifts (some evenings/weekends) * Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************. At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Compensation: $18.00 - $22.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Benefits: 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted!At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter MostYou're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: You have experience with insurance verification and medical billing (non-negotiable!). You can explain complex insurance concepts to frustrated patients with empathy and clarity. You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands. You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting. You're tech-savvy with medical billing software and EMR systems. You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. Receive specialized training in insurance verification and patient financial counseling. Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. Be part of healthcare innovation that's expanding nationwide. Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations. Perks & Benefits:We take care of the people who take care of our patients. As a full-time team member, you'll receive: · Medical, Dental & Vision Insurance (available after 30 days)· Mental Health & Prescription Coverage· Health Savings Account (HSA) with employer contributions· Short & Long-Term Disability + Life Insurance· 401(k) with Employer Match· Paid Time Off starting at 152 hours/year· Employee Assistance Program (free counseling sessions)· Uniform Allowance + Verizon Discount + More We invest in your well-being so you can bring your best self to work-every shift, every patient. The Details:· Location: Our state-of-the-art urgent care facility· Schedule: Full-time with flexible shifts (some evenings/weekends)· Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************. At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour . Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Compensation: $18.00 - $22.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

At MainStreet Family Care, were dedicated to making healthcare more accessible, especially in rural communities. With over 60 clinics across Alabama, Florida, Georgia, and North Carolina, were rapidly growingand we want you to be part of this exciting journey! As a Patient Support Specialist, youll provide remote assistance to patients at our urgent care clinics from our headquarters in downtown Birmingham. While patients complete their check-in process on kiosks at our clinics, you'll guide them virtually, ensuring everything runs smoothly. Youll also verify insurance, handle billing inquiries, manage medical records, and provide exceptional support to create a seamless experience for our patients. Location Requirements: Headquarters in downtown Birmingham, AL 35203: This position is in-office (not remote). You must be able to commute or plan to relocate before starting work. What Youll Do: As a Patient Support Specialist, your role will focus on two key areas that are essential to ensuring a smooth patient experience at our clinics: Virtual Patient Registration Assistance: You will guide patients remotely through the check-in process at our urgent care clinics as they complete their registration on kiosks. Your support will ensure a seamless experience for patients, helping them navigate the process easily and efficiently. Eligibility Verification & Billing Support: A primary responsibility will be verifying insurance coverage and urgent care copayments for patients. Youll also assist with addressing billing inquiries, ensuring patients financial details are accurate and processed quickly and efficiently. Additionally, you will: Follow up with patients via phone calls, portal messages, or emails to address any questions or concerns they may have regarding their visit or account, offering friendly and efficient support. Assist with administrative tasks such as updating patient records and performing data entry to maintain accuracy. Manage patient referrals and process medical record requests, handling them with attention to detail and ensuring all information is processed correctly. Your contributions will directly enhance the patient experience, ensuring that each interaction is professional, helpful, and efficient. Schedule: This role follows a rotating 5/2 schedule: Week 1: Monday, Tuesday, Friday, Saturday, Sunday Week 2: Wednesday and Thursday Weekday Shifts: 12-hour shifts from 8:30 AM - 8:30 PM Weekend Shifts: 8-hour shifts from 1:30 PM - 9:30 PM You must be able to work 12-hour shifts on weekdays. What You Need: High School Diploma or GED Basic skills in Microsoft Office 1+ year of office or customer service experience (a plus!) Strong communication skills, both written and verbal Experience with billing inquiries, referrals, or medical records is helpful but not required A positive, team-oriented attitude with a passion for helping people

Benefits: 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted!At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter MostYou're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: You have experience with insurance verification and medical billing (non-negotiable!). You can explain complex insurance concepts to frustrated patients with empathy and clarity. You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands. You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting. You're tech-savvy with medical billing software and EMR systems. You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. Receive specialized training in insurance verification and patient financial counseling. Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. Be part of healthcare innovation that's expanding nationwide. Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations. Perks & Benefits:We take care of the people who take care of our patients. As a full-time team member, you'll receive: · Medical, Dental & Vision Insurance (available after 30 days)· Mental Health & Prescription Coverage· Health Savings Account (HSA) with employer contributions· Short & Long-Term Disability + Life Insurance· 401(k) with Employer Match· Paid Time Off starting at 152 hours/year· Employee Assistance Program (free counseling sessions)· Uniform Allowance + Verizon Discount + More We invest in your well-being so you can bring your best self to work-every shift, every patient. The Details:· Location: Our state-of-the-art urgent care facility· Schedule: Full-time with flexible shifts (some evenings/weekends)· Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************. At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour . Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Benefits: * 401(k) * 401(k) matching * Company parties * Competitive salary * Dental insurance * Employee discounts * Health insurance * Opportunity for advancement * Paid time off * Training & development * Vision insurance * Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter Most You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do * Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture * Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand * Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue * Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters * Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare * Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency * Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: * You have experience with insurance verification and medical billing (non-negotiable!). * You can explain complex insurance concepts to frustrated patients with empathy and clarity. * You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands. * You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting. * You're tech-savvy with medical billing software and EMR systems. * You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. * You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: * Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. * Receive specialized training in insurance verification and patient financial counseling. * Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. * Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. * Be part of healthcare innovation that's expanding nationwide. * Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations. Perks & Benefits: We take care of the people who take care of our patients. As a full-time team member, you'll receive: * Medical, Dental & Vision Insurance (available after 30 days) * Mental Health & Prescription Coverage * Health Savings Account (HSA) with employer contributions * Short & Long-Term Disability + Life Insurance * 401(k) with Employer Match * Paid Time Off starting at 152 hours/year * Employee Assistance Program (free counseling sessions) * Uniform Allowance + Verizon Discount + More We invest in your well-being so you can bring your best self to work-every shift, every patient. The Details: * Location: Our state-of-the-art urgent care facility * Schedule: Full-time with flexible shifts (some evenings/weekends) * Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************. At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Compensation: $18.00 - $22.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Benefits: * Health Savings Account (HSA) * Life & Disability Insurance * 401(k) * 401(k) matching * Company parties * Competitive salary * Dental insurance * Employee discounts * Health insurance * Opportunity for advancement * Paid time off * Training & development * Vision insurance * Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (PRN / Part-time - 2 to 3 shifts per week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter Most You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do * Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture * Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand * Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue * Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters * Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare * Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency * Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: * You have experience with insurance verification and medical billing (non-negotiable!). * You can explain complex insurance concepts to frustrated patients with empathy and clarity. * You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands. * You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting. * You're tech-savvy with medical billing software and EMR systems. * You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. * You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: * Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. * Receive specialized training in insurance verification and patient financial counseling. * Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. * Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. * Be part of healthcare innovation that's expanding nationwide. * Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations. We invest in your training so you can bring your best self to work-every shift, every patient. The Details: * Location: Our state-of-the-art urgent care facility * Schedule: Part-time with flexible shifts (some evenings/weekends) * Requirements: * High school diploma preferred; X-Ray Tech, Medical Assistant or related certification is a plus * Current CPR or Basic Life Support (BLS) certification is required for this role. Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************. At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Compensation: $18.00 - $22.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Benefits: * 401(k) * 401(k) matching * Company parties * Competitive salary * Dental insurance * Employee discounts * Health insurance * Opportunity for advancement * Paid time off * Training & development * Vision insurance * Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter Most You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do * Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture * Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand * Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue * Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters * Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare * Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency * Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: * You have experience with insurance verification and medical billing (non-negotiable!). * You can explain complex insurance concepts to frustrated patients with empathy and clarity. * You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands. * You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting. * You're tech-savvy with medical billing software and EMR systems. * You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. * You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: * Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. * Receive specialized training in insurance verification and patient financial counseling. * Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. * Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. * Be part of healthcare innovation that's expanding nationwide. * Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations. Perks & Benefits: We take care of the people who take care of our patients. As a full-time team member, you'll receive: * Medical, Dental & Vision Insurance (available after 30 days) * Mental Health & Prescription Coverage * Health Savings Account (HSA) with employer contributions * Short & Long-Term Disability + Life Insurance * 401(k) with Employer Match * Paid Time Off starting at 152 hours/year * Employee Assistance Program (free counseling sessions) * Uniform Allowance + Verizon Discount + More We invest in your well-being so you can bring your best self to work-every shift, every patient. The Details: * Location: Our state-of-the-art urgent care facility * Schedule: Full-time with flexible shifts (some evenings/weekends) * Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************. At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Compensation: $18.00 - $22.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.