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Corporate account manager skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Jonathan Byers,

Adegoke Oke Ph.D.

Corporate account manager example skills

Below we've compiled a list of the most critical corporate account manager skills. We ranked the top skills for corporate account managers based on the percentage of resumes they appeared on. For example, 11.3% of corporate account manager resumes contained healthcare as a skill. Continue reading to find out what skills a corporate account manager needs to be successful in the workplace.

15 corporate account manager skills for your resume and career

1. Healthcare

Healthcare is the maintenance or improvement of a person's health by the diagnosis and treatment of a person's injury, illness, or any other disease. Healthcare is a basic necessity of human life and is the responsibility of the country's government to ensure that each person gets healthcare. Providing healthcare is the job of certified health professionals that includes doctors, surgeons, nurses, and other physicians. Pharmaceutical companies, hospitals, dentistry, therapy, and health training all come under healthcare. Healthcare plays a vital role in the country's economy and its development.

Here's how corporate account managers use healthcare:

Collaborated with product management to identify new healthcare product vendors and products based on customer needs.
Presented Microsoft product capabilities and healthcare strategy to corporate customers.

2. Account Management

The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.

Here's how corporate account managers use account management:

Managed all aspects of account management including consultative selling, enterprise proposal development, project management, and vendor negotiation.
Uncovered and developed B2B relationships and solutions, connecting corporate members with strategic account management consultants and trainers.

3. Customer Relationships

Customer relationships are the interactions and efforts made by a company to improve its customer service. Customer relationships cover not just all of the essential roles performed by customer support, but also the initiatives made before and after the interaction with a customer.

Here's how corporate account managers use customer relationships:

Continue to develop and maintain strong customer relationships at all levels to maximize Golden Eagles Product Portfolio opportunities for expanded distribution.
Develop sales territory and built strong customer relationships within a highly competitive environment through networking and incentives.

4. PowerPoint

Here's how corporate account managers use powerpoint:

Prepared and presented business proposals and presentations utilizing Microsoft Excel and PowerPoint.
Designed creative promotional materials using PowerPoint and other tools.

5. GPO

GPO stands for "group policy object," which outlines how a system will behave for a group of users and how the system will look to these users. This configuration allows for more efficient and effective management and better password protection and enforcement.

Here's how corporate account managers use gpo:

Recruited by VP of Sales to lead national sales strategy within IDN's and GPO's to improve financial performance.
Call on national and local hospital chains, local IHN's, GPO's in Western Division.

6. Business Reviews

A business review is a published survey about a company. It helps the company gauge their performance and see how they can improve, plan and implement policies to increase their companies' revenue.

Here's how corporate account managers use business reviews:

Led contract negotiations, monitored compliance, executed pull-through and conducted internal/external business reviews quarterly.
Schedule client meetings and Business Reviews and bi-weekly Sales/Pipeline Forecast Calls with Sales Management

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7. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how corporate account managers use business development:

Traveled extensively throughout the western US with face-to-face communication/meetings with existing, new, and potential accounts for new business development.
Challenged to buildup neglected business by strengthening weak relationships, refreshing outdated contact lists, and igniting new business development.

8. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how corporate account managers use customer service:

Retained revenue on strategic business accounts by providing excellent customer service to increase the satisfaction level and business relationship.
Maintained relationships with accounts by visiting businesses and answering questions regarding rates, customer service and transportation matters.

9. Sales Revenue

Here's how corporate account managers use sales revenue:

Assisted customers with waste reductions and cost savings programs aimed at customer inventory reduction, energy management while maximizing sales revenues.
Worked with field marketing team to develop new campaigns and link campaigns to sales revenue.

10. IDN

Here's how corporate account managers use idn:

Direct Account Managers through implementation of contracts and gaining new opportunities in IDN's by utilizing my strength as an arranger.
Coached sales team on processes allowing them to work through obstacles and generate new business opportunities within the IDN's managed.

11. Pricing Strategy

Here's how corporate account managers use pricing strategy:

Established Base Rate pricing strategy for National Accounts.

12. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how corporate account managers use crm:

Supervised integration of existing client database into upgraded CRM system.
Functioned as a project manager, business analyst, and implementation lead for CRM implementations and MBS Great Plains Software upgrades.

13. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how corporate account managers use product knowledge:

Negotiated larger sales opportunities where business solutions and extensive product knowledge were required.
Developed and maintained a high level of product knowledge on CDW's service offerings as well as competitor's service offerings.

14. Work Ethic

Here's how corporate account managers use work ethic:

Conduct new client prospecting utilizing diverse communication abilities paired with a persistent work ethic.
Influenced dramatic changes in customer satisfaction illustrating a solid work ethic and integrity.

15. Revenue Growth

Here's how corporate account managers use revenue growth:

Developed strategic attack plans for revenue growth and optimization based on industry trending and customer analysis.
Promoted revenue growth and competitive advantage through delivery of superior levels of service.

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What skills help Corporate Account Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on corporate account manager resumes?

Jonathan Byers

Assistant Director, Virginia Polytechnic Institute and State University

- Professional skills related to career development competencies such as strong oral & written communication, teamwork & collaboration, leadership, problem-solving ability & creativity, and professional integrity, but we recommend that applicants do not just list these skills. They should provide evidence of how they have used them in their work experience, volunteer experience, academic experience, etc.
-The ability to use technology effectively to solve problems or improve collaboration; this could relate to social media management, computer hardware or software skills, proficiency with general programs like Microsoft Office Suite (also being able to demonstrate the use of these skills in various experiences).
-With diversity, equity, and inclusion becoming more important in 2020, the ability to appreciate different points of view, accept and appreciate different cultural backgrounds & types of identities, and increased awareness of one's own cultural biases and assumptions can also be important to market on a resume.

What soft skills should all corporate account managers possess?

Adegoke Oke Ph.D.

Professor of Supply Chain Management, Arizona State University

In general, people skills: leadership, effective communication and negotiation skills, the ability to work effectively with people in different cultures and in a team environment.

What hard/technical skills are most important for corporate account managers?

James Wilkerson Ph.D.

Business Program Coordinator, Project and Supply Chain Management Program Coordinator, The Pennsylvania State University

Spreadsheet (Excel) skills (including graph production from data), basic statistical knowledge, and online information search skills.

What corporate account manager skills would you recommend for someone trying to advance their career?

Kaustav Misra Ph.D.

Associate Dean, Central Connecticut State University

This pandemic taught us many things and one important thing that we have an efficiency gap.

The way of doing business will be much more technology orientated. Hence graduates should be ready to unskill and upskill their credentials. This time it is necessary to forget the old way of doing business and learn new skills to get a job or stay in a current job. Soft skills have become much more important than before, but a different soft skill set would be essential to interact with future market participants. Thus, a gap year should be utilized to unskill-upskill and enhance relevant credentials by getting into short-long term programs, training, and workshops would be highly recommended.

What type of skills will young corporate account managers need?

Michael Mikitka

Executive Vice President, MHI – Material Handling Industry

Courses and internships are essential. While the required depth of knowledge may vary from one position to another, employers are generally looking for candidates with strong "people-related" skills, those who are willing to continue to learn, and those with the ability to be flexible and adapt.

By "people-related" skills, I mean the abilities associated with effective communication (listen and express ideas and direction) and the skills related to working independently and a team.

As for the interest to continually learn... from a technology, data, and equipment perspective, today's supply chain looks very different than it did 10-years ago. The willingness and ability to continually learn are essential for anyone in a leadership role.

As for flexibility and adapting...supply chain/logistics is as much about responding to disruption and demand as it is planning for it. There is a predictable demand (i.e., seasonal...everyone knows when back-to-school shopping begins). Then there is the unpredictable demand (i.e., power-outages, wildfires, pandemic) that impact market and the ability to operate. Candidates that express flexibility and problem-solving skills will be much sought-after.

What technical skills for a corporate account manager stand out to employers?

Todd Lee Goen

Instructor & Internship Director, Christopher Newport University

Technical skills are often industry and/or position specific. Applicants should highlight any technical skills related to the position advertisement and those that add value to the position/organization. Most importantly, requirements for technical skills change with time and technological advances. This means employers value workers capable of adapting to change and continually improving and acquiring new technical skills. Thus, it's usually more important to demonstrate you are capable of learning and developing technical skills than it is to have a specific skill set upon hire (although this is not true for some positions/industries).
That said, technical skills related to online presentations, virtual meetings, virtual networking, remote working and the like are hot commodities right now. While most organizations were in the process of adopting many of these technologies and ways of doing business pre-pandemic, the pandemic accelerated the process. Organizations are making it work, but they often don't know best practices or the most efficient means of working in the largely virtual, pandemic environment. Post-pandemic, many of the remote/virtual changes the pandemic brought will stay in some form. Technical skills that support this type of workplace will make applicants stand out to many employers because they need/want to do virtual/remote business better.

Do you want to know more?

List of corporate account manager skills to add to your resume

The most important skills for a corporate account manager resume and required skills for a corporate account manager to have include:

Healthcare
Account Management
Customer Relationships
PowerPoint
GPO
Business Reviews
Business Development
Customer Service
Sales Revenue
IDN
Pricing Strategy
CRM
Product Knowledge
Work Ethic
Revenue Growth
Trade Shows

Business Relationships
Sales Territory
Sales Process
C-Suite
National Accounts
Sales Quota
Sales Strategies
ROI
Customer Satisfaction
Sales Growth
Customer Accounts
Client Relationships
Sales Targets
Sales Objectives
Enterprise Sales
Product Line

Corporate Sales
Sales Efforts
Manage Cross
RFP
C-Level
Corporate Clients
Channel Marketing
Contract Negotiations
Medical Sales
Cold Calls
Sales Presentations
Develop Opportunities
Technology Solutions
Business Accounts
Develop Strong Relationships
Outbound Calls

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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