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Corporate communications specialist skills for your resume and career
15 corporate communications specialist skills for your resume and career
1. Corporate Communications
Corporate communication is a way for a company or a business to communicate and interact with their clients, whether external or internal. They usually work as investors, government agencies, employees, the media sector, employees, and the public. It is written reports, advertisements, promotional materials, press releases, interviews, and meetings.
- Managed vendor relationships and participation with special corporate communication activities including company anniversary video, quarterly newsletter and community involvement programs.
- Supported the Director of Corporate Communications with marketing communication activities including Advertising, Marketing collateral, Public Relations and Graphics.
2. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Provided editorial and proofreading consultation to WDS departments, with emphasis on sales/marketing teams, customer service personnel and senior management.
- Call center representative for Arlington County Transportation Services, providing superior customer service to customers in need.
3. Press Releases
- Developed media strategies with external public relations firm and managed distribution schedule of global press releases.
- Generated all press releases and pursued editorial opportunities with targeted trade publications.
4. PowerPoint
- Created MS PowerPoint presentations for executive management and sales department.
- Developed PowerPoint presentations to distribute to franchise network.
5. External Communications
External communications refer to the exchange of information between the organization one is working with and another organization.
- Developed and edited external communications to ensure accuracy, consistent messaging and promote product sales..
- Develop strategic plans for organizations external communications, including managing press and media relations.
6. Project Management
- Demonstrated project management ability collaborating with senior management and marketing/sales staff to establish and carry out editorial direction.
- Act as communications representative on cross-functional projects, providing project management and communications support.
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- Planned, developed, and implemented communications supporting 6,500 employees.
- Displayed unsurpassed expertise in providing general internal marketing, brand, and communications support to business operations and communications team leads.
9. Human Resources
Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.
- Managed employee communications news working closely with human resources and other functional departments.
- Supported the executive leaders and human resources team by filing and put together folders for new hires.
10. Employee Engagement
- Developed a campaign-tagging strategy for cross-medium tracking of campaigns to more effectively measure employee engagement and interest in intranet communications.
- Elevated employee engagement, interdepartmental communication and morale across complex organizations through award-winning internal communications programs.
11. Content Development
Content development refers to how users receive knowledgeable fillings obtained through extensive research, editing, and manipulations of the content to suit their needs.
- Developed and executed communications-related assignments including content development and production of weekly employee newsletter and quarterly manager newsletter.
- Gained knowledge in website design and content development, resulting in personally maintaining the website in a more efficient manner.
12. Marketing Campaigns
- Work with various cross-functional departments to support public relations and marketing campaigns and business initiatives.
- Contributed to strategic internal-marketing campaigns.
13. Video Scripts
A video script is a document and an outline for one's digital video. It's a chronological preview that conveys the narrative and message that includes descriptions of scenes, actions, instructions, camera cues, post-production notes, and dialogue that one would want to see in their video.
- Worked closely with senior-level executives and developed communications including articles, emails and audio/video scripts specifically tailored to their voice.
- Create presentations, speeches, video scripts, emails and blogs for senior company leaders.
14. Communications Strategies
A communication strategy is a plan used by a company to achieve its communication and interaction goals. It includes several elements such as approaching the target market, communicating with stakeholders and partners, and formulating target market plans.
- Developed and executed compelling internal communications strategies and tactics that engaged and enhanced communications between senior leadership and employees.
- Develop and execute communications strategies which recognize the communications loop between residents, community groups and public officials.
15. Web Content
- Web Content Management duties: I managed the social media, websites and on-line platforms for the BTA.
- Maintain company intranet content, including drafting copy and using web content management system to make updates.
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What skills help Corporate Communications Specialists find jobs?
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What skills stand out on corporate communications specialist resumes?
Assistant Professor of Communication, Faculty Advisor for Lambda Pi Eta Honor Society, Marymount University
In the case of the pandemic, especially for Communication majors, the ability to effectively manage an online/virtual meeting will be important. Knowing how to set up a meeting, manage participants (muting, etc.), screen share effective presentations (both in terms of visual and audio) will be even more important. This semester, I often told students in my classes that their presentations were preparing them well for the post-COVID world where virtual presentations will be more common, whether for interviews, work, or for conventions. This means it is important for job seekers to understand and implement what makes an effective presentation, such as minimal colors, easy-to-read fonts, and conversational tone.
What soft skills should all corporate communications specialists possess?
Jamie Bowen Ph.D.
Assistant Professor, Austin Peay State University
What hard/technical skills are most important for corporate communications specialists?
Jamie Bowen Ph.D.
Assistant Professor, Austin Peay State University
What corporate communications specialist skills would you recommend for someone trying to advance their career?
What type of skills will young corporate communications specialists need?
Additionally, mobile journalism skills will also be essential. Before and after the coronavirus pandemic's start, the ability to produce quality work from outside of the newsroom remains a coveted job skill. I foresee the industry moving more into this direction as we advance. Therefore, students should take the opportunities now to perfect those skills.
What technical skills for a corporate communications specialist stand out to employers?
List of corporate communications specialist skills to add to your resume

The most important skills for a corporate communications specialist resume and required skills for a corporate communications specialist to have include:
- Corporate Communications
- Customer Service
- Press Releases
- PowerPoint
- External Communications
- Project Management
- Communications Support
- SharePoint
- Human Resources
- Employee Engagement
- Content Development
- Marketing Campaigns
- Video Scripts
- Communications Strategies
- Web Content
- External Audiences
- Communications Materials
- Digital Marketing
- Proofreading
- Subject Matter Experts
- Company Intranet
- HTML
- Community Relations
- Executive Communications
- CMS
- Editorial Calendar
- Corporate Trust
- Securities
- Crisis Communications
- Media Management
- Internal Clients
- Fact Sheets
- Trade Shows
- Business Development
- Copywriting
- YouTube
- Intranet Content
- Investor Relations
- CSR
- Internal Newsletter
- Client Accounts
- Collateral Materials
- DTC
- Bloomberg
- Writing Articles
- Corporate Action Events
Updated January 8, 2025