Corporate information technology manager job description

The Information Technology Manager is responsible for the successful operation of the IT department, managing all aspects of the site's computer and telecommunications systems inclusive of servers, personal computers, and their respective networks, hardware, and software as well as ensure compliance to Corporate Standards and Security Policies.
JOB DUTIES AND RESPONSIBILITIES


(The following statements are intended as general examples of the duties of this position and are not all-inclusive for specific positions. Other reasonable duties may be assigned.)


Interact with all guests and employees to positively affect interactions with guests and employees, and demonstrate resiliency to deal with difficult guests in all types of business conditions. Work effectively and courteously with fellow employees. Display "Family Style Service" to deliver the best experience to our guests:
Give a Family Style Service Signature Welcome and Parting interaction- We treat strangers like friends and friends like family. Assist in creating a Strong Team - Strong Teams are those that work together toward a common goal. Display a Positive Attitude- Team Members and Guests expect you to be hospitable; display a genuine desire to reach a positive outcome in every situation. Care about others; Passionate about your position; Enthusiastic about giving the best guest experience possible.
Develop, manage and monitor the IT Department budget. Collaborate with other departments and Corporate Information Services to develop, plan, and implement technology initiatives and ongoing operations. Maintain the integrity of casino operational computer and telecommunication systems. Maintain proper documentation of all systems, processes and Standard Operating Procedures. Manage and maintain access codes and other data-related security controls used to ensure authorized access to computers and the system-wide reliability of data. Manage system configurations and audit processes, to comply with Company standards and policies as well as all local, state and federal laws and regulations Responsible for computer tapes, disks, electronic or other physical storage media containing data relevant to gaming facility operations. Responsible for computer hardware, software and networking equipment used in the conduct of gaming facility operations. Delegate authority and assign responsibilities to Property IT staff. Responsible for training and professional development of the local IT staff Review all departmental activity with Regional Senior Director of Property IT and Director of Finance. Meets with departmental managers and directors as necessary. Other duties as assigned.

WORKING CONDITIONS/ESSENTIAL FUNCTIONS

STANDARDS OF PERFORMANCE


Individual Proficiencies Management abilities demonstrated in managing the IT department. Must be able to effectively communicate both verbally and in writing, with team members, superiors, and outside contacts, and possess mature judgment, good organizational skills, and the ability to perform well under pressure Willingness to assume responsibility relative to IT. Willingness to assume overall responsibility relative to the performance of the IT department.



EDUCATION, TRAINING, AND EXPERIENCE



High school diploma required. Four year degree in a computer or technology-related field or equivalent work experience with technical certifications, plus seven to ten years of experience in Information Technology management is preferred. Gaming experience is strongly preferred. Advanced knowledge of computer hardware/software, networks, software, and computer operations. Demonstrated experience in project management and problem resolution. Must be able to obtain and maintain a Iowa gaming license



AUTHORIZED ACCESS AREA



Access to IDF and MDF, slot floor and to sensitive areas with security escort.



AUTHORIZED KEY ACCES
S



Access to IDF and MDF keys.



PHYSICAL DEMANDS AND WORK ENVIRONMENT



Physical demands include but not limited to: Ability to lift up to 25 pounds and stand or walk for up to 4 hours. Able to work in various environments including: An office environment. A casino environment exposed to bright flashing lights, noise, smoke and varied temperatures.


At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars , Harrah's , Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

The Information Technology Manager is responsible for the successful operation of the IT department, managing all aspects of the site's computer and telecommunications systems inclusive of servers, personal computers, and their respective networks, hardware, and software as well as ensure compliance to Corporate Standards and Security Policies.

About DrFirst

DrFirst is an innovative Health IT company with a mission to create user-friendly solutions so that doctors can treat their patients quickly, efficiently, and safely. Over 300,000 healthcare professionals, 120,000 prescribers, 67,000 pharmacies, and 60% of the healthcare IT vendors in the market depend on us every day to reduce clinical errors and improve patient outcomes.

You will be part of a team, building and operating highly scalable software using cutting-edge technologies for a variety of devices. You will get to solve the most complex problems that arise in the areas of distributed computing and high volume transaction processing. Your code will reach thousands of doctors and touch the lives of millions of patients across the country.

Our culture is entrepreneurial, team-oriented, collaborative, and fast-paced. We look for talented people who are passionate about developing world-class software. If you want to build applications that save patients' lives, we want to talk to you!

Position Overview

The Corporate IT Applications Manager will lead our corporate services engineering team to ensure all the DrFirst employees work on a high performing network with the optimal equipment to tackle their core functions. Our Corporate Services team supports DrFirst employees through the implementation of technology solutions including desktop productivity tools, communication platforms and corporate business systems.

As the Corporate IT Applications Manager, you will work with our technology leadership to plan for and execute our internal information technology strategy for our growing business across multiple locations. This manager must have attention to detail, organizational skills, a sense of urgency, the ability to be proactive in working with our technology leadership on various projects to continuously improve our IT infrastructure by utilizing his/her industry expertise and sound judgement.

Who Will Love This Job

• A collaborator who recognizes the value of working with key stakeholders across the organization developing the go-to-market messaging that positions DrFirst competitively to accelerate winning market share and profitability
• A builder who recognizes the importance of creating a high-functioning team, upholding a high standard of quality, and developing processes that allow us to scale to match the company's growth

• A clear and deliberate communicator who is calm under pressure and able to maintain effective communication with his or her team and employees at different levels
• A creative problem solver who can think critically and use technology to solve complex real-world problems
• A lifelong learner who has a growth mindset, and is always looking out for what's next in technology

What you will work on

• Prepare and manage the budget for information technology operations
• Oversee hardware and software procurement and management
• Plan and execute corporate infrastructure related projects, such as phone systems and Windows rollouts and patching, introducing new applications for security for corporate users
• Implement all security related projects for corporate users
• Implement automation across corporate environment for better user experience and faster turn around time
• Work closely and collaboratively with across DrFirst departments, especially with our applications and security teams
• Leverage your strong planning and organizational skills on a day-to-day basis to manage issues and projects through our tracking system and directly work to troubleshoot employee issues
• Manage IT staff by assisting in recruiting efforts, training and coaching employees, communicating job expectations and appraising performance
• Collaborate across teams and departments to facilitate online programs and events of all sizes for our remote workforce

Qualifications

**HOW MIGHT YOU DEFY IMAGINATION?**

You've earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge you've worked hard to acquire and the passion you already have. At Amgen, our shared mission-to serve patients-drives all that we do. It is key to our becoming one of the world's leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role.

**Corporate Audit - R&D IT Audit Manager - (US remote)**

**Live**

**What you will do**

Let's do this. Let's change the world. In this vital role you will ensure that Amgen good practice activities are conducted in accordance with regulations, policies and procedures. While reporting to our Director of Corporate IT Audit, the Manager will work with the Research and Development and Corporate Quality audit teams across global locations.

**Responsibilities:**

+ Participating in Internal Process & Service Providers audits to ensure compliance with good practices guidelines, FDA Part 11 regulations and Amgen Standard Operating Procedures

+ Lead or participate in Systems Audits including the development of audit plans, tools, and conduct

+ Detail and summarize auditing results and findings, including recommendations for corrective action or controls for risk mitigation

+ Obtain audit responses from company functions or vendors and evaluate proposed Corrective Action Preventive Action (CAPA) for adequacy if implemented successfully

+ Provide interpretation for internal and external customers on Code of Federal Regulations: Title 21, Part 11, International Conference on Harmonization guidelines for electronic company systems

+ Give quality compliance data for metrical analysis

+ Identify matters that require elevation to senior management on mitigation of risk and improving the efficiency of the Compliance Program

+ **Travel could include up to 30% domestic and international.**

**Win**

**What we expect of you**

We are all different, yet we all use our unique contributions to serve patients. The professional we seek possesses these qualifications.

**Basic Qualifications:**

Doctorate degree

**Or**

Master's degree and 2 years of IT audit experience

**Or**

Bachelor's degree and 4 years of IT audit experience

**Or**

Associate's degree and 10 years of IT audit experience

**Or**

High school diploma / GED and 12 years of IT audit experience

**Preferred Qualifications:**

+ 6+ years of audit or compliance related experience in the biotechnology or pharmaceutical industry, with + years of experience in an IT compliance/validation/quality role

+ Experience in performing or supporting IT system audits or validation activities

+ Proficiency in GxP Guidelines and regulatory requirements for the conduct of clinical trials and manufacturing of pharmaceutical products

+ External audit (Third Party GLP/GCP/GMP vendors) and internal audit experience

+ Knowledge and understanding of the internal control framework

+ Experience with data analytics and data mining skills, including use of current analytical/BI tools for data analysis (Tableau, Spotfire, AMS)

+ Ability to balance multiple activities in a fast-paced environment while delivering a timely and high-quality end work product

+ Self-starter with excellent audit management and communication (both verbal and written) skills, including the ability to effectively and confidentially interact with Amgen senior management

+ Strong social skills, with ability to forge collaborative relationships with all levels and functions of the organization

+ Ability to prepare and present analytical written and oral communications appropriate for multiple audiences Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing, and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.

**Thrive**

**Some of the vast rewards of working here**

As we work to develop treatments that take care of others, we also work to care for our teammates' professional and personal growth and well-being.

+ Full support and career-development resources to expand your skills, enhance your expertise, and maximize your potential along your career journey

+ A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act

+ Generous Total Rewards Plan-comprising health, finance and wealth, work/life balance, and career benefits-with compensation and benefits rated above 4 stars (out of 5) on Glassdoor

**Apply now**

**for a career that defies imagination**

Objects in your future are closer than they appear. Join us.

**careers.amgen.com**

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Amgen requires all staff in the United States, Puerto Rico and Canada to be vaccinated from COVID 19 as a condition of employment. In accordance with applicable law, Amgen will provide reasonable accommodations to staff members who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Amgen, its operations, or its staff.