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Corporate office manager skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Dr. Timothy Edwards,

Jaunelle Celaire

Below we've compiled a list of the most critical corporate office manager skills. We ranked the top skills for corporate office managers based on the percentage of resumes they appeared on. For example, 11.8% of corporate office manager resumes contained customer service as a skill. Continue reading to find out what skills a corporate office manager needs to be successful in the workplace.

15 corporate office manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how corporate office managers use customer service:

Conducted follow-up customer service/satisfaction reviews.
Established and maintained constant customer base through strategic advertising, recruitment, advanced communication methods and reliable customer service.

2. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how corporate office managers use financial statements:

Managed accounting team, overseeing financial preparation to issue monthly financial statements to upper management and investors.
Created accurate end-of-quarter financial statements for three restaurants.

3. Office Operations

Here's how corporate office managers use office operations:

Maintained corporate office by designing and implementing office policies, establishing standards and procedures and organizing office operations and procedures.
Directed day-to-day office operations, provided fundamental/administrative support to Corporate Compliance Officer and team of consultants.

4. Office Policies

Here's how corporate office managers use office policies:

Designed and implemented office policies, as well as established standards and procedures.
Develop and communicate comprehension of office policies & procedures manual and employee handbook.

5. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how corporate office managers use bank deposits:

Processed payments of invoices and bank deposits for firm and client account.
Prepare daily bank deposits Balance office cash fund Investigate and correct errors in daily cash flow transaction reports Multitask efficiently and effectively

6. Office Equipment

Here's how corporate office managers use office equipment:

Maintained office equipment and oversaw purchase of materials.
Maintain office equipment and schedule necessary repairs.

7. Property Management

Property management is the regular oversight of commercial, residential, or industrial real estate by a third-party contractor. Property management includes the day-to-day care of the property, fixing minor and major issues, and monitoring the security of the property.

Here's how corporate office managers use property management:

Led the successful transition of the company (with 26 multi-family properties) to Yardi Voyager Property Management Software.
Delegated maintenance requests while serving as liaison to property management, evaluated repairs following project completion and forwarded results to President.

8. Office Management

Here's how corporate office managers use office management:

Major responsibilities included health and safety programs, office management and participating in trade shows.
Performed basic reception, clerical & office management-related duties.

9. Office Services

Office services include clerical and administrative tasks in a business company or other work environment. The work consists of dealing with emails, answering phone calls, handling files, and managing word processing.

Here's how corporate office managers use office services:

Managed corporate Office Services staff of 6-12 people, servicing over 500 corporate staff/consultants/visitors and 148 Pepsi locations.
Maintained office services by organizing office operations and procedures, controlling correspondence as well as reviewing and approving supply requisitions.

10. Accounts Receivables

Here's how corporate office managers use accounts receivables:

Monitor accounts receivables for customer accounts, send out monthly statements and collect past due accounts.
Answer multi line phone, Accounts Payable, Accounts Receivables, Payroll, Bookkeeping, Job Cost, General Journals.

11. Travel Arrangements

Here's how corporate office managers use travel arrangements:

Administered employee travel arrangements and processed travel reimbursement vouchers.
Coordinated and set up conference calls, management meetings, special events, and travel arrangements.

12. QuickBooks

Here's how corporate office managers use quickbooks:

Optimized billing processes, resolved delinquent accounts, and utilized QuickBooks expertise in tracking AR/AP, profits and overhead.
Completed all required courses by Ford Motor Company, including Access Claim entry using Microsoft and QuickBooks.

13. Health Insurance

Here's how corporate office managers use health insurance:

Major achievements included the design and implementation of company standard bookkeeping procedures and the institution of employee health insurance benefits.
Developed and implemented a Bureau Privacy Training Program in response to the Health Insurance Portability and Accountability Act (HIPAA).

14. A/P

A/P stands for Accounts Payable. It refers to the money owed to other individuals or businesses for products or services purchased on credit. Accounts payable is mentioned under the current liabilities section of a balance sheet.

Here's how corporate office managers use a/p:

Entered and confirmed invoices, mailed checks, alert for payment due dates, closing of invoices, A/R and A/P.
Review weekly and monthly branch reports (A/R, A/P, Purchasing, branch activity status reports.)

15. Event Planning

Here's how corporate office managers use event planning:

Managed event planning, adhering to budget requirements.
Lead all efforts in event planning details.

What skills help Corporate Office Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on corporate office manager resumes?

Dr. Timothy Edwards

Professor, Interim Director, University of Arkansas at Little Rock

Writing and research skills. Analytical and critical thinking skills. Technical skills such as web design, graphic design, audio and video production skills. Employers are interested in potential employees knowledge, intelligence and skills.

What corporate office manager skills would you recommend for someone trying to advance their career?

Jaunelle Celaire

Chair, Professor of Voice, University of Alaska Fairbanks

Never stop learning! This may consist of going back to school, earning new certifications in your field of study, attending conferences and seminars, and making sure that your time management is always at its finest level of excellence.

What technical skills for a corporate office manager stand out to employers?

Dr. John Leylegian Ph.D.

Associate Professor and Chair, Mechanical Engineering, Manhattan College

I think almost any graduate will finish school with the same skill set in terms of technical knowledge. What can stand out is an ability to code and use various professional-grade software packages - the actual programming languages and software packages are secondary. If you can code in VBA, moving to Matlab or Python is not a big deal - it's just a matter of syntax. If you can use one CFD code or one FEA code, others will be much easier to learn. The foundation will be attractive to employers. Of course, the non-technical skills are SO important as well, most notably communication (speaking and writing).

Do you want to know more?

List of corporate office manager skills to add to your resume

The most important skills for a corporate office manager resume and required skills for a corporate office manager to have include:

Customer Service
Financial Statements
Office Operations
Office Policies
Bank Deposits
Office Equipment
Property Management
Office Management
Office Services
Accounts Receivables
Travel Arrangements
QuickBooks
Health Insurance
A/P
Event Planning
Oversight

Human Resource Functions
Real Estate
Inventory Control
Expense Reports
Financial Reports
Process Payroll
Corporate Headquarters
Background Checks
Medicaid
Administrative Functions
Bank Accounts
DOT
Multi-Line Phone System
AP
Ar
Journal Entries

Bank Statements
ADP
Office Efficiency
PowerPoint
Word Processing
Payroll Taxes
Customer Complaints
Tax Reports
Vendor Relations
Vendor Contracts
W-2
Inventory Management
Business Licenses
CPA
Fixed Assets
Fax Machines

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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