Corporate trainer job description

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and assist with decision-making for consumers, health plans, partners, and advisors.
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Corporate Trainer

JOB SUMMARY: Immediate opportunity for an experienced Corporate Trainer whom will also support departments as a Corporate Trainer. In this role, you will be primarily responsible for facilitating, creating, editing, formatting, and maintaining training for internal lines of business. This role works closely with Subject Matter Experts within Business Relations, Implementation, Quality Assurance and Leadership throughout the development process to ensure material is accurate and complete.

RESPONSIBILITIES:

* Uses adult learning training methodology, appropriate media, trainer materials and effective presentation skills and identify alternate solutions/learning when delivery challenges arise.
* Lead, prepare, attend, and complete train-the-trainer/certifications as appropriate.
* Manages the LMS to monitor and track registration, attendance and assessments as well as evaluating the effectiveness of training conducted.
* Manage classroom environment to ensure it is safe and conducive to learning.
* Creates and maintains procedures to ensure all procedures are in line with the corresponding current processes and compliance guidelines.
* Assists the supervisor/manager with identifying trends with regard to areas of learning opportunities for team.
* Assists in analyzing data gathered to make recommendations to supervisor on staffing, training opportunities and educational opportunities for customers.
* Promotes teamwork and a positive working environment in order to achieve team goals.
* Participates in team-training sessions consistent with the line of business service standards and guidelines.
* Prioritizes and performs multiple tasks at the same time.
* Models behavior consistent with company standards, policies and procedures.
* Ability to work within multiple systems while addressing, researching and determining a solution to resolve the customer's concerns and questions.
* Other duties as assigned by manager.

REQUIREMENTS:

EDUCATION:

* High School Diploma/ GED required.
* Bachelor's degree preferred.

LICENSES / CERTIFICATIONS:

* NA

EXPERIENCE:

* 2+ Years of Corporate Training experience
* 4+ years CDH or benefits related experience preferred
* 2+ Years of e-Learning experience

JOB SKILLS / KNOWLEDGE:

* Self-starter that demonstrates flexibility and adaptability. Handles day-to-day challenges confidently and willing to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.
* Hands-on positive management style. Leads for results and success, persists despite obstacles and opposition.
* Fosters open communication. Provides timely, high quality information up and down the organization.
* Ability to demonstrate knowledge of all areas of business operations.
* Keen ability to interact with clients at all levels of the organization.
* Energetic, results-oriented professional
* Must have effective executive level communications skills.
* Experience in comprehending software functionality with minimal instruction or demonstration.

PHYSICAL DEMANDS & WORKING CONDITIONS:

* Typical office environment/working conditions
* Ability to work within standard business hours 8:00 AM-5:00 PM Monday-Friday
* Ability to work additional hours, as needed
* Must remain standing or at workstation for long periods of time
* Repetitive keyboard/mouse usage required
* Occasional travel to Sheboygan and Milwaukee locations

#LI-BY1

#LI-REMOTE

#ZR

Illinois

**What You Need To Know**

Want to join the world's preeminent distributor of beverage alcohol and a leader in corporate social responsibility? Southern Glazer's Wine & Spirits is proud to be a multi-generational, family-owned company with over 21,000 employees and operations in 44 U.S. states, the District of Columbia, and Canada. In 2021, Southern Glazer's was selected as a U.S. Best Managed Company by Deloitte Private and The Wall Street Journal, as well as named by Newsweek as a Top 100 Most Loved Workplace. Southern Glazer's urges all retail customers and adult consumers to market, sell, serve, and enjoy its products responsibly.

**Overview**

The Talent Development Business Partner manages the company's Training Plan execution, including sales training programs, management development programs, and assists in the coordination of Talent Management/Development programs. Provides best-in-class sales tools and builds a training schedule that capitalizes on SGWS concepts and guiding principles, offering employees high-impact learning opportunities.

**Primary Responsibilities**

+ Assist in maintaining the systems, processes, and programs in support of sales, leadership, and organizational development/effectiveness

+ Organize and execute new hire training for all new employees, participate in the interviewing and selection process of potential employees, and deliver an overall Talent Management solution

+ Take a supporting role in talent assessment/calibration activities

+ Deliver innovative division-wide development programs that result in positive behavior change for participants in essential competencies

+ Use the ADDIE model (Analyze/Design/Develop/Implement/Evaluate) for the development of the course curriculum

+ Analyze client needs, instructional goals, and objectives to determine appropriate methods of instructional design for both instructor-led and eLearning programs

+ Conduct in-person training workshops and webinars; communicate training and development programs both orally and in writing

+ Assist with the company s talent review process, including assessing competencies and capabilities, identifying high potential leaders and future leaders, facilitating the development and administration of individual development growth plans

+ Assist in the execution of employee engagement activities including events such as the Annual Statewide Meeting and Awards Celebration, town halls, and other events that support increased employee engagement and affiliation with SGWS

+ Manage the new-hire onboarding program and other programs that enhance employees understanding of roles, company, suppliers, and adult beverage industry

+ Coach and train managers to take ownership for embedding talent management best practices to include assessment, calibration, and training/education initiatives

+ Ensure training and execution of the Coaching Call process with the Sales Teams and Area Managers, including continuous review and development of tools and status reporting to CWS Management team of Coaching Call completions

+ Coordinate with all Supplier Partner education ambassadors for in-person training with our sales teams, ensure building capabilities guidelines deliver all materials and training presentations

+ Provide coaching and support to front-line managers to enhance their performance

+ Promote the professional development of all employees, preparing them for career advancement

+ Measure the impact of training programs using Kirkpatrick s Four Levels Evaluation Model to review necessary changes and form the basis for program feedback

+ Manage the collection of Coaching Call and 3-Tier Coaching Call forms and communicate goals compare to results

+ Perform other job-related duties as assigned

**Additional Primary Responsibilities**

**Minimum Qualifications**

+ Bachelor's Degree and five years of experience or equivalent education and related experience

+ Proficient in Microsoft Office Suite

+ Strong organization, multi-tasking, and time management skills

+ 2-3 years of learning and development experience within a corporate environment

**Physical Demands**

+ Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine

+ Physical demands include a considerable amount of time walking, bending, reaching, standing, squatting, and stooping

+ May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

Southern Glazer's Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PRIMARY JOB RESPONSIBILITIES:

• Conducts all local/regional training for sales personnel under the direction of the Executive Director
• Analyze training needs to develop new training programs or modify and improve existing programs
• Accommodate to different learning styles: lecture, hands-on, activities, role plays, etc
• Delivery, review, and maintenance of training programs or training curricula to ensure the training needs of the organization are met
• Develop strong relationships with local staff, including management, and serve as the Subject Matter Expert, providing necessary product related support.
• Stay up to date on any new products or services offered
• Understand and stay current with company processes and procedures
• Participate in Special Projects as assigned by Executive Director and/or Manager.
• Communicate, collaborate, and contribute to other Corporate Trainers

REQUIRED KNOWLEDGE AND SKILLS:

• 1+ years of Training in a sales environment is preferred
• Medical/Dental industry experience preferred
• Prior experience working within a customer service organization preferred
• Demonstrate knowledge and application of adult learning principles
• Dynamic presentation and facilitation skills and able to present information in a clear and concise manner to a diverse population
• Able to handle multiple projects simultaneously and effectively while being detail oriented.
• Self-directed and motivated to continue learning and be more effective
• Able to collaborate, work with, and contribute to a team environment.
• Must possess the capacity to function effectively in a demanding and time sensitive environment
• Flexibility to work varying schedules and able to travel up to 20% of the time
• Ability to develop training and execute with little to no guidance
• Proficient in MS Word, Excel, Outlook and PowerPoint
• Strong communication skills, verbal and written
• Strong work ethic and emotional intelligence preferred over extensive L&D experience

BENEFITS:

• Health, life, dental insurance
• Long- and short-term disability
• 401(k) with 100% company match (up to 5% of salary)
• PTO (15 days for first year-[6 days paid vacation,9 sick days]);(20 days for second year)
• Paid holidays
• Cell phone reimbursement
• Paid clinical and product training

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)