Post Job

Corporate Travel Agent job description

Updated March 14, 2024
3 min read
Find Better Candidates in Less Time
Post a job on Zippia and take the best from over 7 million monthly job seekers.

Example corporate travel agent requirements on a job description

Corporate travel agent requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in corporate travel agent job postings.
Sample corporate travel agent requirements
  • Working knowledge of booking software and travel websites.
  • Ability to work with customers on a variety of travel arrangements.
  • Excellent organizational and communication skills.
  • Proficient in Microsoft Office and other relevant computer programs.
Sample required corporate travel agent soft skills
  • Strong customer service orientation.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Attention to detail and accuracy in bookings and records.
  • Adaptability to changing customer needs and demands.

Corporate Travel Agent job description example 1

Travel Leaders Corporate corporate travel agent job description

1. Manage Group air bookings for business clients as well as assist our vacation department in securing and managing group air contracts as requested from time to time.

2. Completing travel arrangements for individual business travelers including air, hotel, car, and ground transportation vendors at the lowest logical fares meeting corporate client policy.

3. Follows company and corporate client procedures, guidelines, and standards in the areas of customer service, building Passenger Name Records (PNRs), documenting work, profiles, ticketing, utilization of front room Computer Reservations System (CRS), and productivity.

4. Participates fully as a team member to assist as needed in completing all functions related to servicing the client, including ticket processing, clerical functions, online booking tool support (Concur and certify), and working queues and monitoring group email.

5. Researches and provides solutions to travel-related challenges clients may have experienced with arrangements provided to them.

6. Stay fully informed and current on airline rules and regulations, tariffs (domestic and international), services, and other industry requirements, and accurately apply this information when making travel arrangements.

7. Self-directs learning using the resources and tools provided as well as attending team and training meetings.

8. Keep supervisor promptly and fully informed of all matters of significance and takes prompt corrective action where necessary or suggest alternative courses of action which may be taken.

9. Performs other services and duties as assigned.

10. Ability and willingness to travel to HQ location at times for meetings or onsite work as requested.

11. Participate in covering the department’s late shift (7pm EST) is required on a rotating scheduled basis.

Evaluation Criteria:

Achievement of transaction processing goals.
Accuracy of transactions.
Value-added services documented.
Traveler, arranger, and co-worker feedback

Company DescriptionHeadquartered in Fort Wayne, Indiana with team members around the state of Indiana and beyond, Conference & Travel, a franchisee of Travel Leaders, is a professional travel consulting agency. We enjoy excellent relationships with a large group of travel suppliers from airlines to cruise and tour companies and beyond. In business since 1983 we take great pride in our history as well as our recent industry recognition including winner of the Travel Leaders Franchise Group Agency of Excellence Award numerous years and in 2013, The Golden Legacy Award by Travel Leaders Franchise Group for lifetime achievement in the travel industry. We offer industry leading benefits including ongoing training; travel opportunities; profit sharing; health insurance and more.
jobs
Post A Job For Free, Promote It For A Fee

Resources for employers posting corporate travel agent jobs

Average Cost Of Hiring
Recruitment Statistics
How To Write A Job Description
Examples Of Work Conditions

Corporate Travel Agent job description FAQs

Ready To Start Hiring?

Updated March 14, 2024

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.